Search Jobs

Firefighter Recruitment Announcement

The Woodside Fire Protection district is actively recruiting qualified applicants for employment.  Candidates will remain on The employment list for one year with the option for a one year extension.

Position– Firefighter/Paramedic and Firefighter/EMT

Schedule – The Woodside fire protection district works on a 48/96 schedule

Salary -- $9,449.01 per month FF/EMT-P, $8,589.98 per month FF/EMT 

Benefits – Cal Pers 2.7% at 57, Medical, Dental and Vision Insurance

Minimum Qualifications

• Must be 18 years of age at time of employment
• High school Graduate or GED Certificate
• Possession of a valid Department of Motor Vehicles Drivers License
• Possession of California EMT or National Registry EMT
• Valid Candidate Physical Ability Test (CPAT) card or ability to obtain at time of appointment

Desired Qualifications

• California State EMT-P or National Registry EMT-P
• Previous Firefighter Experience: FF-1, FF-2
• U.S. Military Veteran
• College Degree
• Class “C” CDL with Firefighter Endorsement

Recruitment Schedule

All Dates are estimates and subject to change

Applications will be accepted from November 13- November 26th.

Written Test will take place on December 7th.

1st Interviews will be conducted on January 6,7 and 8 2020.

Chiefs Interviews January 20,21 2020.

For further information regarding the Woodside Fire Protection District please visit www.woodsidefire.org

Woodside Fire Protection District is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law

 

* The top 200 most qualified applicants will be invited to the written test

For further information regarding the Woodside Fire Protection District please visit www.woodsidefire.org 

Firefighter

(Eligibility Lists for Entry-Level / Lateral Firefighters)

Annual Base Salary

$94,404* - $115,836

*Salary is 10% lower while attending Fire Academy

 

Application Deadline:  5pm on Friday, November 15, 2019

First Round Oral Boards:  December 10 and 11, 2019*

Second Round Interviews:  December 17 and 18, 2019*

*Tentative Schedule

*Supplemental Questionnaire Required*

 

The City of San Bruno is establishing eligibility lists for Entry-Level and Lateral Firefighters.  Firefighters engage in firefighting, provide medical aid, and perform suppression and prevention activities to protect life and property.  Employees in this classification who are paramedic certified may be assigned to paramedic duty. This is a Fair Labor Standards Act (FLSA) non-exempt position.

The application period closes at 5pm on Friday, November 15, 2019 and includes completion of a supplemental questionnaire, and upload of EMT or Paramedic certificates. 

MINIMUM QUALIFICATIONS

· High school diploma or equivalent (AA/AS or BA/BS degree is highly desirable)

· Graduation from Firefighter I Academy

· Ability to successfully pass a rigorous background investigation

· For Laterals:  Completion of probationary period and at least two years of full-time paid professional experience as a firefighter (seasonal experience does not count)

SPECIAL REQUIREMENTS

· Possession of a valid Class C driver’s license, and the ability to obtain and maintain either a valid California Class B driver’s license or Class C driver’s license with Firefighter Endorsement prior to completion of probationary period

· Must possess and maintain a valid California EMT license or California EMT- Paramedic (EMT-P) license

APPLICATION REQUIREMENTS

Applications submitted online without the following requirements will be considered incomplete:

1) CalOpps Application

2) Supplemental Questionnaire

3) Attachment of EMT or Paramedic Certificate

IDEAL CANDIDATE

The ideal candidate will have the ability to learn the operation of fire suppression and other emergency equipment, learn to apply standard firefighting, emergency aid, hazardous materials, and fire prevention techniques, work well with hazardous materials, work in a hazardous environment including electrical and mechanical hazards, work in confined spaces, perform strenuous or peak physical effort during emergency, training, or station maintenance activities for prolonged periods of time under conditions of extreme heights, intense heat, cold or smoke, produce extreme effort/ energy for short periods of time plus endurance, remain calm and follow instructions under pressure, stress and emergency situations, analyze situations quickly and draw logical conclusion, follow verbal and written instructions, communicate effectively orally and in writing, establish effective working relationships with employees, other agencies, and the general public, work cooperatively with all those contacted in the course of work, tolerate others and their attitudes and get along in a community living environment, perform cooperatively and effectively as a member of a team, meet departmental physical standards, crawl, twist upper body, climb ladders and work at heights, frequently lift and/or move up to 25-pounds and occasionally lift and/or move up to 150 pounds, effectively use the following: medical equipment, fire apparatus, vehicle, fire pumps, hoses, and other standard firefighting equipment, ladders, radio, pager, personal computer, phone, and perform other duties as assigned.

Other highly desired criteria for both entry and lateral positions will be volunteer experience with a fire department, fire cadet experience, experience in the trades, customer service experience,  military experience, and Driver Operator certification; as well as other Firefighter certifications, CalFire experience and significant technical rescue experience for lateral firefighters.

 BENEFITS
-CalPERS Retirement Formula (3%@50 for classic members and 2.7%@57 for new members)
-Medical, dental, vision, and prescription insurance coverage provided with employee contribution
-Life insurance equal to one year's annual salary provided at no cost to the employee
-Long-Term Disability (LTD) coverage provided at no cost to the employee
-Up to 11.33 shifts of vacation per year
-7.27 shifts of paid holiday per year
-144 hours of sick leave per year
-Tuition reimbursement
-Up to 7.5% Education Incentive Pay
-2.5% Bilingual Incentive Pay
-$850 Annual Uniform Allowance
-Employee Home Loan Assistance Program
-Section 125 Flexible Benefit Plan
-Credit Union Membership

DOCUMENTS NEEDED FOR BACKGROUND PROCESS
If selected as a final candidate, you must successfully undergo and pass a background investigation prior to an offer of employment. Due to the accelerated timeline of the recruitment process, it is helpful to begin gathering the following documents now. You will find that many other Firefighter recruitments will require similar documentation, so having these documents on hand will come in handy throughout your career as well. Documents must be original, unless otherwise noted:
-Birth Certificate
-Marriage Certificate (if applicable)
-Driver’s License (copy)
-High school transcript(s)
-College transcript(s)
-Diploma (copy)
-EMS/Paramedic certificate(s)
-Military Record (copy) and Selective Service Registration (copy)
-DMV Driving Record Print Out

The City of San Bruno is an Equal Opportunity Employer (EOE) and as such does not discriminate on the basis of age, race, color, sex, gender, religion, ancestry, physical or mental disability, marital status, sexual orientation, or national origin in its employment actions, decisions, policies and practices. If you require special accommodations, please contact us to discuss your needs.
 

The City of San Mateo is currently taking applications for the position of Dispatcher I. 

This is a continuous recruitment.  Applicants are added to the employment list as they meet the minimum qualifications. 

Experience:

Some telephone or dispatcher experience is highly desirable. 

Bi-lingual skills are highly desirable.

Training:

Equivalent to graduation from high school.

Currently Dispatcher’s hours are scheduled under the 4-10 work schedule.  Employees work ten hours per day, four days per week and shift work is required.  Work schedules will vary and overtime may be required.

 

 

The City of Burlingame is accepting applications for the position of  Per Diem Communications Dispatcher

 

This application is for Part-Time employment only.

 

Our diverse family of employees welcomes you to apply. We are a small city that gets a lot done, and each member of our team is vital to our success as an organization.

We recently asked our employees what they enjoyed most about working for the City of Burlingame, and their responses fell into five general categories:

• Colleagues
• Community
• Location
• The Work
• The Benefits

Browse the Burlingame Welcome Brochure for more information about why employees love  working here or view our City of Burlingame is a Great Place to Work Video: 

Welcome Brochure 

City of Burlingame is a Great Place to Work Video

 

For more detailed information regarding the minimum qualifications and essential functions of the position, please review the Communications Dispatcher job description.

The City of Burlingame is accepting applications for the position of Communications Dispatcher I

 

This application is for Full-Time employment only.

 

Our diverse family of employees welcomes you to apply. We are a small city that gets a lot done, and each member of our team is vital to our success as an organization.

We recently asked our employees what they enjoyed most about working for the City of Burlingame, and their responses fell into five general categories:

• Colleagues
• Community
• Location
• The Work
• The Benefits

Browse the Burlingame Welcome Brochure for more information about why employees love  working here or view our City of Burlingame is a Great Place to Work Video: 

Welcome Brochure 

City of Burlingame is a Great Place to Work Video

 

For more detailed information regarding the minimum qualifications and essential functions of the position, please review the Communications Dispatcher I job description.

Serve as a Lifeline... Become a Dispatcher with the City of Belmont Police Department!

The City of Belmont is currently recruiting for Entry-Level  candidates to fill current and future openings.

$84,250.20 Annually to Start
 

Why Belmont?

We are a Department located in the heart of the San Francisco Peninsula and adjacent to the Silicon Valley. Our diverse team of men and women pride themselves on making a difference in the community and continuing the Department’s long standing “Tradition of Service”.

As a Dispatcher with the City of Belmont you will be a part of a team dedicated to providing community oriented law enforcement, crime prevention, public assistance and education.

The Position

Dispatchers play a vital role in the department by answering both emergency and non-emergency calls, dispatching units and providing information and assistance to the community. 

Dispatchers work twelve (12) hours shifts - with four (4) days off every other week.

 

Groundskeeper

San Mateo County Community College District

Posting Number: 2014821S

Department: Facilities / Public Safety DIST (DEPT)

Location: Cañada College, College of San Mateo, District Office, Skyline College

Position Number: 1C0442

Percentage of Full Time: 100%

FLSA: Non-Exempt (accrues overtime)

Months per Year: 12

Min Salary: $51,756 (annual)

Max Salary: $64,404 (annual)

Position Type: Classified Positions

Who We Are:

The San Mateo County Community District is committed to achieving educational equity for all students. As outlined in the District’s Strategic Plan, “success, equity, and social justice for our students are longstanding goals.” The District’s https://www.smccd.edu/strategicplanning/SMCCCD%20Strategic%20Plan%20Brochure.pdf is focused on “Student Success, Equity and Social Justice.” We provide students with a rich and dynamic learning experience that embraces differences — emphasizing collaboration and engaging students in and out of the classroom, encouraging them to realize their goals, and to become global citizens and socially responsible leaders. When you join our team at San Mateo County Community College District, you can expect to be part of an inclusive, innovative and equity-focused community that approaches higher education as a matter of social justice that requires broad collaboration among faculty, classified staff, administration, students and community partners.

The College and the District:

The San Mateo County Community College District is home to Cañada College, College of San Mateo, and Skyline College. All three of our colleges are designated as Hispanic Serving Institutions enrolling approximately 33,000 students each academic year. San Mateo County Community College District has a diverse student population that is a reflection of the communities that is serves. Detailed information about the student population, including data related to student success, can be found on the https://www.smccd.edu/factbook

Who We Want:

We value the ability to serve students from a broad range of cultural heritages, socioeconomic backgrounds, genders, abilities and orientations. Therefore, we prioritize applicants who demonstrate they understand the benefits diversity brings to a professional educational community. The successful candidate will be an equity-minded individual committed to collaborating with faculty, classified staff, administration, students and community partners who are also committed to closing equity gaps. The San Mateo County Community District seeks employees who value mentorship and working in a collegial, collaborative environment, guided by a commitment to helping all students achieve their educational goals.

The Position:

This is manual labor work at the skilled level, involved in the maintenance of landscape and hardscape, including plants, shrubs, trees, water features, grounds, parking lots, athletic fields and facilities using appropriate tools and related equipment for a college district. Under general supervision, public contact is primarily with department staff and the campus community, but may include vendors and contractors to exchange instructions and other information regarding regular and special projects, set-ups, and other assignments. The position requires a broad knowledge of gardening, landscaping, maintenance and repair of hardscape, as well as knowledge of applicable safety procedures, equipment and supplies. A moderate degree of independent judgment and creativity are required to plan the procedures required to complete daily and special projects.

Duties and Responsibilities:

The duties below are representative of the duties of the classification and are not intended to cover all of the duties performed by the incumbent(s) of any particular position. The omission of specific statements of duties does not exclude them from the position if the scope of work is similar, related, or a logical assignment to this classification.

1. Exchanges information with management and other staff regarding daily and long-range work assignments, special and regular projects, safety procedures, equipment and supplies, use of chemicals, work sites, and other matters
2. Mows, edges, trims, waters and fertilizes lawns, shrubs, plants and trees
3. Plants and cultivates flowers, annuals, and trees
4. Cultivates mass plant groups as assigned
5. Prunes trees, weeds, planted areas, cleans and maintains fountains
6. Uses common safety techniques, equipment and supplies to assure safe handling of motor and electrical equipment, supplies and chemicals, as well as the use of proper safety equipment and supplies to climb and handle trees and branches
7. Cultivates, prepares, and lines athletic fields for play
8. Grooms athletic artificial turf fields, paints and repairs benches, recreation equipment, tables, and fences
9. Operates and maintains power driven equipment such as lawn mowers, lawn edgers, clippers, rototillers, tractors, trucks, sweepers, blowers, and other grounds maintenance equipment as assigned
10. Uses hand tools to work soil and remove weeds, undergrowth and debris from college grounds and landscaped and hardscaped areas
11. Drives a motor vehicle to pick up and deliver equipment, supplies, debris, and other items
12. Uses a variety of non-restricted chemicals to exterminate weeds, insects, rodents, aphids, and other pests
13. Performs a variety of aesthetic measures, such as raking leaves; loading and unloading brush, branches, rubbish and materials; cleaning drains, culverts, stream beds, pathways, sidewalks; sweeping and maintaining parking lots and grounds; and installing, relocating and maintaining site furnishings
14. Programs, monitors, troubleshoots, and repairs irrigation systems and water features
15. Assists in campus evacuations, building lock-downs, flood and spill cleanups, and other emergency preparedness and response actions
16. Paints exterior horizontal surfaces, such as parking lot striping and curbs, as well as unoccupied structures, such as storage sheds and/or containers, and similar assignments
17. Inventories grounds and related equipment and supplies and makes recommendations for and/or executes the purchase or repair of equipment, chemicals and supplies
18. Performs other related duties as assigned

Minimum Qualifications:

• Successful training and experience in gardening and landscaping• Demonstrated skill in the use of safety procedures, equipment and supplies, including applicable chemicals• Experience in the operation of common mechanical and electrical equipment related to gardening, landscaping and grounds maintenance• Demonstrated skill in following oral and written instructions, and attention to detail• Demonstrated cultural competence, sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds of community college students, faculty, and staff• Possession of a valid California Driver’s License (or the ability to obtain one) and the ability to safely drive a motor vehicle in the performance of assigned tasks

Physical Requirements:

This position requires work outdoors with exposure to climate changes, chemicals, odors and fumes; bending, stooping, kneeling, climbing ladders and stairs; working on elevated platforms; pushing, pulling, moving moderate to heavy objects; ability to operate electrical and mechanical equipment; standing for long periods of time; walking; and driving a motor vehicle in order to perform the essential functions.

Equivalence to Minimum Qualifications:

Knowledge, Skills and Abilities:

1. Understanding of, sensitivity to, and respect for the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds of community college students, faculty and staff
2. Knowledge of general principles of gardening, landscaping, grounds and hardscape maintenance, including plant identification and basic intercultural gardening techniques, equipment and supplies
3. Knowledge of safety procedures, equipment, and supplies applicable to gardening, landscape, hardscape, and grounds maintenance
4. Knowledge and skill in installing, maintaining and repairing irrigation systems and controls
5. Skill in reading, comprehending, and following oral and written instructions and directions
6. Skill in communicating effectively with people who are diverse in their academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds
7. Skill in working effectively as part of a customer service team
8. Skill in the safe operation and handling of mechanical and electrical equipment, tools, and supplies, including the driving of a motor vehicle
9. Ability to exercise good judgment in safeguarding and protecting the District, public property, and the public
10. Basic understanding of water chemical balance and treatment
11. Ability to perform moderate to heavy physical labor

Benefits:

Benefits include paid holidays, vacation and sick leave. The District pays all or a portion of monthly medical plan premiums (depending on the coverage) and pays all of the monthly dental and vision plan premiums for employees and eligible dependents. Additional paid benefits include life insurance, salary continuance insurance, and an Employee Assistance Program. Classified employees participate in the Public Employees’ Retirement System, a defined-benefit retirement plan through the State of California. Optional tax-deferred 403(b) and 457 retirement plans are also available.

Open Date: 09/18/2019

First Review Date: 10/09/2019

Open Until Filled: Yes

Special Instructions Summary:

Required Application Materials
All applicants are required to submit:

1. A completed online District application form (go to https://jobs.smccd.edu to complete the application and to apply for this position).
2. A resume that details all relevant education, training, and other work experience.
3. A cover letter of no more than 3 pages that addresses the applicant’s cultural competence, sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds of community college students, faculty, and staff as well as the applicant’s qualifications as they relate to the requirements, knowledge, skills, and abilities listed in this announcement.

Candidates for interview will be selected from among those who most closely meet the requirements and knowledge, skills and abilities. Meeting the minimum qualifications does not guarantee an interview. As part of the interview process, candidates may be asked to demonstrate job-related knowledge and skills.

For questions related to this posting, please contact:

SMCCCD Office of Human Resources
3401 CSM Drive, San Mateo, CA 94402
Tel.: (650) 574-6555
Fax:(650) 574-6574
Web Page: www.smccd.edu/hr

Conditions of Employment:

Prior to employment, the selected candidate will be required to complete the following:

1. Submit official transcripts (applies to all faculty or educational administrative positions)
2. Submit verifications of prior employment
3. Satisfactory references
4. Successfully being cleared for employment through the background checking process

In addition to background checks, the District may review publicly available information about a candidate on the Internet. If a candidate is aware of incorrect or inaccurate information that is available on the Internet, the candidate is welcome to address such an issue with the Office of Human Resources.

     5. Present original documents for proof of eligibility to work in the United States
     6. Approval of your employment by the SMCCCD Board of Trustees
     7. Provide a certificate of Tuberculosis exam for initial employment.
     8. Have fingerprints taken by a Live Scan computer (Clearance must be received prior to first day of employment). Please note that the California Education Code requires, in part, that community college districts shall not employ or retain in employment persons in public school service who have been convicted of certain felonies, a misdemeanor drug charge (including alcohol offenses) or misdemeanor moral turpitude (sexual offense) crime. However, consideration may be given to those whose drug convictions occurred more than five years ago. A conviction for other crimes may not necessarily disqualify you from the job for which you may be applying.

EEO Statement:

The San Mateo County Community College District is an Equal Opportunity Employer that seeks to employ individuals who represent the rich diversity of cultures, language groups, and abilities of its surrounding communities.

Accommodations:

Applicants who have disabilities may request that special accommodations be made in order to complete the selection process. Accommodation request forms and a copy of the Americans with Disabilities Act applicant procedures are available in the Office of Human Resources.

Annual Security Report:

San Mateo County Community College District’s (SMCCCD ) 2018 Annual Security Report (ASR ), required by the Clery Act, includes statistics for the previous three years concerning reported crimes that occurred on campus; in certain off-campus buildings owned or controlled by SMCCCD ; and on public property within, or immediately adjacent to and accessible from SMCCCD . Our 2018 Annual Security Report also outlines various campus safety and security policies, such as those concerning crime reporting, prevention and response to sexual and gender violence, alcohol and drug use, crime prevention, emergency response and evacuation procedures, and other matters. The 2018 http://smccd.edu/publicsafety/2018%20SMCCCD%20Annual%20Security%20Report.pdf is now available. The Annual Security Report also includes important tips to help every member of the community remain safe and avoid becoming a victim of crime. You can obtain a copy of this report by contacting the Department of Public Safety at the District Office or any of the three Campuses (650) 738-7000.

To apply, visit: https://apptrkr.com/1619284

Copyright ©2017 Jobelephant.com Inc. All rights reserved.

https://www.jobelephant.com/
jeid-ec8a239f2609cb4ca486bdc27d0f758d
 

The City of Menlo Park currently has an excellent opportunity for experienced Communications Dispatchers. Shift work including weekends and holidays is required.

Communications Dispatchers are responsible for receiving and dispatching emergency and non-emergency calls for the Police Department and City.  Responsibilities are centered on extensive contact with the public over the telephone, in both emergency and non-emergency situations to receive, transmit, and provide factual information and assistance.  All activities are performed within specified legal guidelines.  Incumbents are expected to work independently and exercise judgment and initiative.

A job description, including examples of typical job functions and qualifying knowledge, skills, and abilities, is available by clicking on the Job Description link.

The Town of Hillsborough is seeking highly motivated, positive, and people-oriented candidates for part-time per diem Communications Officer positions in the Police Department. Shift coverage is needed on daytime and overnight shifts. This position is only open to candidates with one or more year(s) of experience as a Public Safety Dispatcher in California in the previous five (5) years.

 

Per Diem Communications Officer

GENERAL PURPOSE

Under general supervision, receives and transmits routine and emergency telephone and radio traffic;

dispatches and coordinates police, fire, public works and other municipal staff and equipment via multi-frequency two-way radio; maintains and processes a variety of communications reports, records, and radio logs; and does related work as required.

 

CLASS CHARACTERISTICS

Communications Officer II

This classification has primary responsibility for staffing the Town’s public safety dispatch communication center. Under most circumstances, the training and experience for this position would occur by having prior experience working for another police department as a Communications Officer for a period of at least one year.

 

ESSENTIAL DUTIES AND RESPONSIBILITIES

Communications Officer II typically performs, but is not limited to, the duties noted below on a regular basis:

• Receives and handles incoming telephone and voice radio calls for police, fire, ambulance, and public works

• Secures and records information as to exact locations and circumstances using radio or other equipment to dispatch appropriate units to the emergency scene.

• Maintains radio contact with local units on assignment and directs and coordinates with staff from other agencies on a mutual-aid basis, as needed.

• Operates a multi-channel two-way radio, telephones, teletype, office equipment and software systems.

• Performs numerous duties simultaneously.

• Prioritizes calls for service as well as other work-related tasks such as assisting with schedule, monitoring email account or assisting with social media.

• Maintains radio logs and records other information as required.

• Maintains resource files for computer aided dispatch system.

• Serves as trainer to newly hired dispatchers on as needed basis.

• Assist with providing state-mandated training on relevant matters to other department staff, as directed.

• Oversees and performs work related to the warrant process.

• Maintains dispatch center work area and equipment in clean and working condition

• Performs related duties and responsibilities as assigned.

QUALIFICATIONS

Knowledge of:

· Standard office methods and practices

Ability to:

• Think clearly and act quickly in emergency situations.
• Gather, analyze, and evaluate information, independently assessing and disseminating the information clearly to field units

• Understand and carry out oral and written directions.
• Establish and maintain cooperative relationships with those contacted in the course of the work.
• Speak in a clear and understandable voice, using good English and proper enunciation.
• Appropriately prioritize calls for service and related tasks.
• Communicate effectively in writing, orally, and with others to assimilate, understand, and convey information in a manner consistent with job functions.

• Represent the Town, the department, or the organizational unit effectively in contacts with representatives of other agencies, Town departments and the public.

• Take a proactive approach to customer service issues.
• Make process improvement changes to streamline procedures.
• Work in a safe manner, following Town safety practices and procedures.
• Maintain confidentiality regarding sensitive information.

Skill in:

• Learning the operation of radio equipment and related information systems.
• Operating the computer aided dispatch system effectively.
• Entering and retrieving data from a computer with sufficient speed and accuracy to perform the assigned work.

• Type at an acceptable level of speed and accuracy to perform the duties satisfactorily,
• Performing numerous tasks properly and simultaneously, with ease.

 

EDUCATION AND EXPERIENCE

Education:
Equivalent to graduation from high school

Graduation from or enrollment in a POST accredited Dispatch Academy.

Experience:
One or more year(s) of experience as a Public Safety Dispatcher in California in the past five years.

License or Certificate:

Must possess and maintain a valid California Class C driver’s license and have a satisfactory driving record.

SPECIAL REQUIREMENTS

Essential duties require the following physical skills and work environment:

Physical Skills: Able to use standard office equipment, including a computer; mobility to work in a typical office setting to use standard office equipment; sit, stand, walk, kneel, crouch, stoop, squat, twist, and maintain sustained posture in a seated position for prolonged periods of time; vision to read printed materials and a computer screen; hearing and speech to communicate in person, over the telephone, and radio; lift and carry 35 pound boxes, files, and materials.

Work Environment: Work in a standard dispatch center environment.

Ability to: Travel to different sites and locations; locations; drive safely to different sites and locations; maintain a safe driving record; handle public information emergency situations.

Department: Police

FLSA Status: Non-exempt

 

The Town of Hillsborough is looking for an experienced Dispatcher/Communications Officer

 

Communications Officer II

GENERAL PURPOSE

Under general supervision, receives and transmits routine and emergency telephone and radio traffic; dispatches and coordinates police, fire, public works and other municipal staff and equipment via multi-frequency two-way radio; maintains and processes a variety of communications reports, records, and radio logs; and does related work as required.

 

CLASS CHARACTERISTICS

 

Communications Officer II

This classification is distinguished from the Communications Officer I in that it has primary responsibility for staffing the Town’s public safety dispatch communication centers. Under most circumstances, the training and experience for this position would occur by serving as a Communications Officer I for a period of time between one and six months or by having prior experience working for another police department as a Communications Officer for a period of at least one year.

 

ESSENTIAL DUTIES AND RESPONSIBILITIES

Communications Officer II typically performs, but is not limited to, the duties noted below on a regular basis:

• Receives and handles incoming telephone and voice radio calls for police, fire, ambulance, and public works

• Secures and records information as to exact locations and circumstances using radio or other equipment to dispatch appropriate units to the emergency scene.

• Maintains radio contact with local units on assignment and directs and coordinates with staff from other agencies on a mutual-aid basis, as needed.

• Operates a multi-channel two-way radio, telephones, teletype, office equipment and software systems.
• Performs numerous duties simultaneously.
• Prioritizes calls for service as well as other work-related tasks such as assisting with schedule, monitoring email account or assisting with social media.
• Maintains radio logs and records other information as required.
• Maintains resource files for computer aided dispatch system.
• Serves as trainer to newly hired dispatchers on as needed basis.
• Assist with providing state-mandated training on relevant matters to other department staff, as directed.
• Oversees and performs work related to the warrant process.
• Maintains dispatch center work area and equipment in clean and working condition
• Performs related duties and responsibilities as assigned.

QUALIFICATIONS

Knowledge of:

· Standard office methods and practices

Ability to:

• Think clearly and act quickly in emergency situations.
• Gather, analyze, and evaluate information, independently assessing and disseminating the information clearly to field units

• Understand and carry out oral and written directions.
• Establish and maintain cooperative relationships with those contacted in the course of the work.
• Speak in a clear and understandable voice, using good English and proper enunciation.
• Appropriately prioritize calls for service and related tasks.
• Communicate effectively in writing, orally, and with others to assimilate, understand, and convey information in a manner consistent with job functions.

• Represent the Town, the department, or the organizational unit effectively in contacts with representatives of other agencies, Town departments and the public.

• Take a proactive approach to customer service issues.
• Make process improvement changes to streamline procedures.
• Work in a safe manner, following Town safety practices and procedures.
• Maintain confidentiality regarding sensitive information.

Skill in:

• Learning the operation of radio equipment and related information systems.
• Operating the computer aided dispatch system effectively.
• Entering and retrieving data from a computer with sufficient speed and accuracy to perform the assigned work.

• Type at an acceptable level of speed and accuracy to perform the duties satisfactorily,
• Performing numerous tasks properly and simultaneously, with ease.

 

EDUCATION AND EXPERIENCE

Education:
Equivalent to graduation from high school

Graduation from or enrollment in a POST accredited Dispatch Academy.

Experience:
Successful completion of a dispatch training academy and successful completion of the in-house training program. Time worked in another agency's dispatch center may be used in lieu of attendance at a Dispatch Academy.

License or Certificate:

Must possess and maintain a valid California Class C driver’s license and have a satisfactory driving record.

SPECIAL REQUIREMENTS

Essential duties require the following physical skills and work environment:

Physical Skills: Able to use standard office equipment, including a computer; mobility to work in a typical office setting to use standard office equipment; sit, stand, walk, kneel, crouch, stoop, squat, twist, and maintain sustained posture in a seated position for prolonged periods of time; vision to read printed materials and a computer screen; hearing and speech to communicate in person, over the telephone, and radio; lift and carry 35 pound boxes, files, and materials.

Work Environment: Work in a standard dispatch center environment.

Ability to: Travel to different sites and locations; locations; drive safely to different sites and locations; maintain a safe driving record; handle public information emergency situations.