DIGITAL SERVICE ANALYST
$5,168 - $6,281 per month, DOQ/DOE
Plus excellent benefits
LAST DAY TO APPLY: March 29, 2019 at 5:00 p.m.
THE POSITION:
The City of San Rafael is recruiting for a Digital Service Analyst in the Department of Digital Service and Open Government. We are working to build the future of government services and are looking for an organized, critical thinker, who can help build the backbone of our new Department. The mission of the Department of Digital Service and Open Government is to help continuously improve the delivery of City services by designing for and with people, engaging the community, using data to drive decisions, and maintaining modern technology infrastructure. We need a team-member in an analyst role to help organize and coordinate our internal efforts to make all of this happen.
You will be working with our team to help spearhead and implement improvements to service design, citywide communication, and technical support through assistance in administrative operations, management of internal projects, community engagement, policy development, and coordination of citywide training programs.
ESSENTIAL DUTIES AND RESONSIBILITIES: (Other duties may be assigned)
- Plans, organizes, coordinates and implements day to day program assignments independently.
- Conducts research, analyzes data, and presents conclusions and recommendations.
- Analyzes federal and state laws and regulations as they relate to assigned programs and develops and implements changes.
- Develops a variety of written documents related to programs.
- Participates in the training of clerical personnel. May provide work direction to others.
- Prepares comprehensive written reports regarding program activities.
- Educates other city staff, city council, community representatives and citizens.
- Performs other related duties as required.
To be eligible for this position you must have knowledge of:
- Principles and practices associated with administration, organization, and management.
- Research methods, techniques and statistical and other work measures.
- Department goals, objectives, policy and procedure.
- Effective oral and written communication methods.
- Operation of personal computers and related software.
- Statistical, research and survey methods.
- Policies and objectives of assigned programs.
- Advanced secretarial and administrative methods.
- Principles of training and work direction.
- Coordination of clerical assignments,
- Modern office practices and procedures.
To be eligible for this position you must have the ability to:
- Work independently in the completion of assignments.
- Analyze and evaluate data.
- Prepare and present clear and concise reports, both orally and in writing.
- Establish and maintain effective working relationships with others.
- Provide effective functional or project leadership.
- Effectively plan, organize, and prioritize work.
EDUCATION and/or EXPERIENCE:
A typical way of gaining the knowledge, skill and ability outlined above is:
- Bachelor’s Degree in public/business administration or related field AND
- Four years of experience in program administration
LANGUAGE/MATHEMATICAL/REASONING SKILLS:
- Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
- Ability to write reports, business correspondence, and procedure manuals.
- Ability to effectively present information and respond to questions from managers, officials, and the general public.
- Ability to work with mathematical concepts such as probability and statistical inference.
- Ability to apply concepts such as percentages, ratios, and proportions to practical situations.
- Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
- Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; and talk or hear. The employee frequently is required to stand and walk. The employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities include close vision, and ability to adjust focus.
WORK ENVIRONMENT:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly exposed to video display and regularly works in inside environmental conditions. The employee occasionally works in evenings or weekends and occasionally works with use of personal vehicle. The noise level in the work environment is usually quiet.
APPLICATION AND SELECTION PROCESS:
City of San Rafael application is required. Resumes do not substitute for the City application. Candidates should detail related education and experience on the application. The examination process may include the following application appraisal and oral board interview examination. The passing point for the oral board examination final score will be 70%. To file an application, go to: www.calopps.org. Select “Member Agencies”. Select “San Rafael”. Or, to apply, follow this link: