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Description

DEADLINE TO APPLY: Friday, December 11, 2020 by 5:00PM

THE POSITION

Under general direction of the Operations Support Services Manager, plan, organize, direct, and coordinate the police and fire communication center operations within the Police Department and implement policies and procedures that will maximize efficiency for calls for service. Exercises direct and indirect supervision over supervisory, technical, and administrative support staff.


DEFINITION

Under general direction of the Operations Support Services Manager, plan, organize, direct and coordinate the police and fire communication center operations within the Police Department and implement policies and procedures that will maximize efficiency for calls for service.
 
DISTINGUISHING CHARACTERISTICS
 
This classification is distinguished from the Communications Supervisor in that the latter performs full, first-line supervisory responsibilities including planning, assigning, and evaluating the work of subordinates and overseeing a program area within a work unit or department. It is further distinguished from the Operations Support Services Manager which has overall management responsibility over the Support Services Division within the Police Department.
 
 

Essential Duties

Duties may include but are not limited to the following:

Develops, implements and updates section goals, objectives, policies and procedures.

Plans, organizes and directs police and fire communications center activities including monitoring and analyzing shift reports relative to the dispatch function and overseeing investigations of complaints regarding police/fire communications operations.

Prepares the Communications Center's budget; assists in budget implementation; participates in the forecast of additional funds needed for staffing, equipment, materials, supplies, and services; administers the approved budget.

Researches and evaluates applicable MOU, policies, codes, regulations, and laws governing communications and use of confidentiality of police records.

Recommends the appointment of personnel; provides and/or coordinates staff training; conducts performance evaluations; implements discipline procedures as required; maintains discipline and high standards necessary for the efficient and professional operation of the department.

Oversees and manages the operations and activities of Communications Center; ensures both the Police and Fire Departments needs are met.

Researches, develops, implements and assists in compiling Communications Center standards to meet the Commission on Accreditation for Law Enforcement Agencies (CALEA) requirements; coordinates audits for accreditation.

Plans, coordinates and conducts training and professional development of the Communications Center staff.

Manages the public safety communication infrastructure and equipment, including EBRICS radio communication and cmputer related hardware and software applications.

Oversees the City's narrow banding efforts in compliance with the FCC's rules and regulations.

Serves as liaison between outside organizations and the City and to boards, councils and commissions as directed; prepares and presents staff reports and presentations at various City Council, commission, board, and other governmental meetings; drafts City Council documents; serves on various committees and task forces.

Maintains communication with public safety personnel regarding Communications Center issues; attends line-ups, special operations briefings and inter-agency meetings and committees to ensure current information is available to the Communication Center.

Responds to emergency situations which may arise in the communications center during off-duty hours.

Builds and maintains positive working relationships with co-workers, other City employees and the public using principles of good customer service.

Performs related duties as assigned.


A complete job description and list of duties can be found at www.hayward-ca.gov. 

Minimum Qualifications

JOB RELATED AND ESSENTIAL QUALIFICATIONS

Knowledge of:

• Public safety emergency dispatching equipment procedures and practices.
• City, county, state and federal law enforcement computer systems.
• Correct English usage, spelling, punctuation, grammar and report writing.
• Communications rules and regulations governing the operation of radio transmitting and receiving systems.
• Police and Fire Department procedures, functions and reporting relationships.
• Operation and procedures of fire and law enforcement offices.
• Modern office management practices and methods, computer equipment and software.
• Pertinent federal, state, and local laws, codes and general laws.
• Principles and practices of leadership, motivation, team building and conflict resolution.
• Principles and practices of supervision, training and personnel management.

Ability to:

• Meet and deal effectively and courteously with the public.
• Communicate clearly and concisely, both orally and in writing.
• Keep records and prepare reports.
• Plan, organize and supervise the work of others and to develop staff through formal and informal training sessions and materials.
• Communicate effectively at all levels with the public, department and City staff.
• Interpret and develop policies and procedures.
• Carry forward several projects simultaneously, set priorities and makes sound decisions as circumstances require.
• Prepare and monitor a budget.
• Supervise, train and evaluate personnel.
• Establish and maintain effective working relationships with those contacted in the course of work.

EXPERIENCE AND EDUCATION

Any combination equivalent to experience and training that could likely provide the required knowledge and abilities would be qualifying. A typical way to obtain the required knowledge and abilities would be:
 
Education: Equivalent to completion of the twelfth grade supplemented by college level
coursework in supervision/management and general business. Education equivalent to an Associate of Arts degree in Administration of Justice, Business or Public Administration is highly desirable.

Experience: Three (3) years of supervisory experience in emergency dispatching comparable to that of a Communications Supervisor in the City of Hayward.

License or Certificate: Possession and maintenance of both a Basic POST Dispatch Course Certificate of Completion and a valid California Class C Driver's License.

Supplemental Information

PROBATIONARY PERIOD: One (1) Year
 

Candidates must submit a completed City of Hayward job application and responses to the Supplemental Questionnaire which fully describe the nature of their professional experience and qualifications.  Please include a copy of your Basic (or higher) POST Dispatch Course Certificate of Completion with your application. Applications submitted without all required materials will not be considered.

Based on the information provided, employment applications will be reviewed for minimum qualifications.  Those best qualified may be invited to the next phase of the process, which may include an oral, practical, written examination and/or supplemental questionnaires reviewed by subject matter experts.

The examination process will result in a ranked eligible register of candidates for hiring consideration by the department derived from any of the exam processes mentioned above.  Actual hire depends on success in the departmental selection process.

Candidates under final consideration for employment with the City should expect to undergo an employment background/reference check that may include, but is not limited to: employment history, confirmation of educational credentials and degrees, licenses including driver's license, registrations, certificates, and other credentials as part of the appointment process. Some positions, depending on the nature of the work, also require a credit check and a review of Summary Criminal History obtained from the State Department of Justice through Live Scan Fingerprinting.

Applicants will be notified electronically via Government Jobs as to their status in the selection process.  It is the responsibility of the applicant to ensure they can receive email notice from Neogov/Government Jobs and the City of Hayward.

Candidates are encouraged to apply online at www.hayward-ca.gov under the Current Vacancies tab or at www.GovernmentJobs.com.  Paper applications can be obtained by visiting the Human Resources Department at Hayward City Hall located at 777 B Street, Hayward, CA  94541.  Office hours are Monday through Friday, 8 a.m. to 5 p.m. 

The Department of Finance currently has one vacant Analyst position in the Cashiering / Banking section of the Debt & Treasury Management division. 

Cashiering Duties

• Supervise Cashiering Staff by managing work schedules, distributing duties, and meeting unit’s goals
•                
• Demonstrate an aptitude for working with cashiering and database systems with the goal of becoming the administrator/expert.
•                
• Document cash handling and cashiering procedures. Train cashiering staff in Finance and other departments to ensure proper and consistent procedures are being used.
•                
• Manage Courier Service relationship which includes scheduling pickups, managing problems/issues to resolution, reconciling invoice before submitting it to manager for approval and payment.
•                
• Coordinate with Program Manager and Payment Processing Supervisor to cross train and provide backup for cashiers and Payment Processing staff, as needed
•                
• Manage the vault to ensure all contents are secure and accounted for.
•                
• Be the primary custodian of the petty cash and change funds kept in Cashiering. Custodians must place petty cash orders, provide cashiers with change, and audit funds regularly.
•                
• Respond to auditor requests   

Banking Duties:

• Develop standardized procedures for departments with Merchant Credit Card accounts to use managing their programs. Work with departments to train them on the procedures and their responsibilities as merchant account owners. Provide administration support for all accounts.
•                
• Work with IT’s Cybersource unit to insure PCI compliance is maintained for all merchant card accounts. Coordinate PCI training to staff of all merchant accounts.
•                
• Backup System Administrator for Wells Fargo CEO, Cybersource, AMEX, Union Bank, EBill Express and any others assigned by manager
•                
• Develop expertise is using banking platform to be the point person for City personnel in need of resolving issues or researching payments.
•                
• Assist with the banking RFP and implementation of new services once a provider is identified and contracted.
•                
• Attend annual banking reviews

• Participate willingly and effectively as a team member to achieve common goals of the Treasury Division

Please note that applications are currently not accepted through CalOpps or any other third party job board application system. To apply, applicants must complete an application via the City of San Jose’s website at www.sanjoseca.gov/citycareers.  

The final candidate’s qualifications and experience shall determine the actual salary. The Analyst I salary range is $71,219.20-86.590.40/year. The Analyst II salary range is $77,729.60-94,452.80/year.  In addition to the starting salary, employees in Analyst I/II classifications shall also receive an approximate five percent (5%) ongoing non-pensionable compensation pay. 

This recruitment may be used to fill multiple positions in this, or other divisions or departments. If you are interested in employment in this classification, you should apply to ensure you are considered for additional opportunities that may utilize the applicants from this recruitment.

COVID-19 Remote Work

Please be aware that as a result of the COVID-19 pandemic, the Analyst may be expected to work remotely at least some of the time until further notice.  If this is required, the Analyst will be assigned a laptop by the City with all software and software access required to perform the assigned duties.  The Analyst will be required to have/provide their own internet connectivity and other requirements as specified in the City’s Remote Access Policy to be able to fully perform their responsibilities remotely in accordance with the City’s Policy Manual, Section 1.7.3 Remote Access, at https://www.sanjoseca.gov/your-government/city-manager/employee-relations/city-policy-manual.

Under direction of the new Chief Plant Operator, operate and maintain one or more water treatment plants and the City’s wastewater treatment plant on an assigned shift or in a specified geographic area; to inspect and make minor repairs on water and wastewater equipment and facilities; to assist in the minor repair and maintenance of water and wastewater Treatment plant equipment; and to do related work as required.

Implementing Effective and Proactive Programs 
That Help Reduce
Recidivism within our Community.

COMMITMENT, INTEGRITY AND COMPASSION

 
The San Mateo County Sheriff's Office invites applications from compassionate and committed individuals to join their team as an In-Custody Case Manager and enhance its efforts in making a difference in the quality of life of inmates while better preparing them to re-enter the community upon release.  The incumbent will hold a very valued and intriguing role upon joining a dynamic team in the Corrections Division.

The Correctional Division operates two jails in Redwood City: Maguire Correctional Facility (MCF) and Maple Street Correctional Center (MSCC).  The Sheriff's Office takes pride in its inmate programs and has designed the MSCC for programming and case management, with classrooms, computer rooms, and over 20 programs for male and female inmates

Under general supervision and with direct contact, the In-Custody Case Manager will work one-on-one with inmates in performing case management duties and a variety of technical tasks including: planning, implementing and coordinating of jail programs and services in the areas of cognitive behavioral, education/literacy, vocational, and activity-based programs.  These critical programs provide inmates opportunities to obtain the necessary skills for successful re-entry into the community.  The incumbent will also develop basic programmatic procedures, coordinate functions with other program areas such as Community Based Organizations, Adult Probation, Correctional Health, Human Services Agency and Behavioral Health Recovery Services.

The ideal candidate will have:

• A Bachelor's degree in a related field, such as: criminal justice, criminology, sociology, psychology, social work, or public administration.
• Past or present experience working in a criminal justice agency (such as the Sheriff's Office, the Court, Probation or Parole) or an ancillary agency (such as mental health, alcohol and substance abuse, or other partnerships that serve current or formerly incarcerated individuals) at the local, state, or federal level.
• Experience in the field of community service providers who interact with government agencies in working with the inmate population, either in or out of custody. 
• A solid understanding of re-entry and re-integration principles and practices that are designed for the effective transition of inmates back into the community.
• Familiarity with recent State and Federal criminal justice legislation that impacts criminal justice agencies in San Mateo County.
• Familiarity with the Sheriff's Office Program Services Bureau and its recently launched model for jail programming and re-entry services.
• Demonstrated ability to work collaboratively as part of a Multi-Disciplinary team, providing services coordination with partner agencies.

Examples Of Duties:

Duties may include, but are not limited to, the following:

• Manage a caseload of inmates; interview and conduct regular face to face follow ups with inmates.
• Conduct program/service needs assessment.
• Complete initial/re-assessment and initiate case plan to include curriculum schedule.
• Participate in multi-disciplinary meetings to identify opportunities for inmates upon release.
• Assess inmates for post-release program/service needs, financial obligations and entitlement eligibility.
• Collect and analyze data and develop a community profile on specific programs.
• Prepare a variety of correspondence, periodic and special reports, informational publications, program documentation, policies, procedures and other written materials.
• Link inmates to community-based services, vocational, and educational opportunities.
• Perform related duties as assigned.

QUALIFICATIONS

Education and Experience:

Any combination of education and experience that would likely provide the required knowledge, skills and abilities is qualifying.  A typical way to qualify is:
 

In-Custody Case Manager I $31.67-$39.60/hr):   Two years of experience in an organization providing social services which has included responsibility for community service program development such as planning, evaluating, monitoring or coordinating projects.
 

In-Custody Case Manager II ($35.47-$44.35/hr): Four years of experience in an organization providing social services which has included responsibility for community service program development such as planning, evaluating, monitoring or coordinating projects.
 

Knowledge of:

• Principles, practices, and administrative requirements of the program to which assigned.
• Contemporary social, political and economic trends and problems related to community services.
• Principles of social planning and program development related to community services.
• Specialized technical knowledge related to assigned program area.
• Monitoring and evaluating systems for community services programs.
• Formulation and function of community and volunteer organizations.
• Current social and community needs.
• Principles and practices in community development and services planning.
• Methods applied to the collection and evaluation of statistical data.
• Principles of community organization.
• Applicable federal, state and local laws, rules and regulations and County and program policies and guidelines.
• Computer applications related to the work.
• Office administrative practices and procedures, including records management and the operation of standard office equipment. 

Skill/Ability to:

• Make independent judgments and work independently.
• Prepare concise reports and recommendations.
• Communicate effectively in writing and orally.
• Coordinate multiple facets of a program function.
• Interpret rules, regulations and guidelines at all government levels.
• Compile, analyze and interpret data using statistical and research techniques.
• Establish and maintain cooperative working relationships with members of other departments and diverse community groups.
• Plan, organize, promote and coordinate diverse community program activities.

Other Requirements:  The selected candidate must possess a valid California driver's license at the time of hire and must pass a detailed background investigation.

APPLICATION/EXAMINATION

Open and Promotional. Anyone may apply. Current County of San Mateo and County of San Mateo Superior Court of California employees with at least six months (1040 hours) of continuous service in a classified regular, probationary, SEIU or AFSCME represented extra-help/term position prior to the final filing date will receive five (5) points added to their final passing score on this examination.

Responses to supplemental questions are required and must be submitted in addition to the Standard San Mateo County employment application.  A resume or reference to a resume will not be accepted as a substitute for your responses to these questions.

The examination process will consist of an application screening (weight: Pass/Fail) based on the candidates' application and responses to the supplemental questions. Candidates who pass the application screening will be invited to a panel interview (weight: 100%). Depending on the number of applicants, an application appraisal of education and experience may be used in place of other examinations or further evaluation of work experience may be conducted to group applicants by level of qualification. All applicants who meet the minimum qualifications are not guaranteed advancement through any subsequent phase of the examination. All examinations will be given in San Mateo County, California and applicants must participate at their own expense. 

IMPORTANT: Applications for this position will only be accepted online. If you are currently on the County's website, you may click the "Apply" button. If you are not on the County's website, please go to https://jobs.smcgov.org/ to apply. Online applications must be received by the Human Resources Department before midnight on the final filing date.

TENTATIVE RECRUITMENT TIMELINE:
Final Filing Date: November 30, 2020
Applicant Screening: Week of November 30, 2020
Panel Interviews: December 16 and/or December 17, 2020
 

At the County of San Mateo, we welcome and celebrate the diversity of our employees, and strive to create a workplace where they feel valued every day.

County of San Mateo is proud to be an Equal Opportunity Employer.

The Hydro Comm Technician troubleshoots, repairs, calibrates, maintains, tests and installs communications and control system hardware, software, and equipment in hydroelectric power generating stations and facilities.  Systems include:  microwave, telemetry, two-way radio, fiber optic, multiplex carrier, VoIP & POTS telephone, SCADA & DCS, RTU’s, serial comms (RS-232 / RS-485), frame relay, protective relay (transfer trip & power line carrier), Electronic Security Perimeter (Routable Networking components including Defense-in-Depth strategies), routable networks security, physical security (alarms & video surveillance), misc. electronics, AC/DC, instrumentation, DC Power, and PV systems.

Essential Duties / Skills: (other duties may be assigned)

• Networking (firewalls, routers, switches, VLAN, encryption, TCP/IP, UDP, VPN, OSI model)
• SCADA (management, graphical development, data historian, OS patches, security)
• Power Plant Control System Security (network security, defense-in-depth, risk modeling/remediation, NERC CIP compliance / monitoring, ports/services)
• PLC interface with DCS distributed control system (input/output, scaling, PLC programming)
• Telemetry (modbus, DNP, Serial, RTU, I/O)
• Telecom (VoIP, POTS, DDS, T1, etc.)
• Microwave (Hardware, software, troubleshooting, etc.)
• Two-Way Radio (900 MHz, Motorola MotoTrbo, etc.)
• Fiber Optics (OTDR, Maintenance, etc.)
• Auxiliary Equipment (Batteries, solar, back-up generators, AC/DC, peripheral computer components)
• Project Management (develop wiring diagrams, layout drawings, & engineering specifications for system modifications)
• Assists with maintenance and repair of mechanical and electrical equipment and systems

Desired Skills:

• Hydroelectric power plant experience.
• Ability to operate, control and monitor hydroelectric generating units and auxiliary equipment.

Qualifications:

• High school diploma with additional education and/or certifications (GROL, NARTE, CISSP, CISCO, etc.) highly desirable.
• Completion of a recognized Comm Tech apprenticeship program or equivalent course work in electronics and data communications.
• At least five (5) years of responsible experience maintaining, installing & repairing electronic control systems & data communications equipment.
• Knowledge of:  R56 standards , FCC rules / regulations, NERC CIP standards, Radio frequencies, electronics and instrumentation theory, DC/AC theory, Networking and Security principles.
• Unrestricted CA Drivers License and clean driving record.
• Ability to climb towers up to 175’ and complete physically demanding work in rough natural terrain.
• Willingness to be available for work during off hours in case of emergency.
• Willingness to relocate permanent residence to within 50 miles of Murphys, CA.

Benefits:  NCPA offers excellent benefits including CalPERS medical and retirement plan.  See our website for more details on NCPA’s extensive benefits package.

EOE

TO VIEW JOB ANNOUNCEMENT, CLICK JOB PDF OR JOB ANNOUNCEMENT URL BELOW.

THE POSITION

Tri-City is looking to fill a vacancy for the position of Mental Health Specialist (MHS) whom will provide mental health support services to behavioral health challenged individuals as part of the Adult Full Service Partnership (FSP) Program. The MHS will appeal to individuals who are inspired by working with an engaged community providing participant advocate and case management services to moderate to severe mentally ill adults. This is a field-based position that will report to a Clinical Supervisor.

This position is responsible for a variety of ongoing responsibilities including, but not limited to:

• Plan and provide a variety of mental health support services to mentally ill and emotionally disturbed persons to attain, restore, or improve physical, mental, or emotional functioning;
   
• Provide assistance to clinical staff; participate in group and individual support programs;
   
• Serve as a participant advocate; provide case management services:
   
• Maintain records of all activities relating to client care and adhere to 70% billing compliancy standard;
   
• Perform other duties as assigned, etc.

Preferred candidates will possess 1 to 3 years experience in the mental health field; experience with the adult population and the ability to work in a fast-paced environment. 

THE POSITION

Tri-City is looking to fill multiple vacancies for the position of Clinical Therapist I or II for the Adult Full Service Partnership (FSP) Program.   This position is a field-based position in which the Clinical Therapists will provide services to clients in their home, at the shelter, in the field, etc.  The Clinical Therapist I/II will appeal to individuals who are inspired by challenges and opportunities presented in working with an engaged and active community with moderate to severe behavioral health clients. The Clinical Therapist will report to a Clinical Supervisor.   

This position is responsible for a variety of ongoing responsibilities including, but not limited to:

• Will initiate and conduct individual, family and group counseling/psychotherapy sessions;

• Provide crisis intervention to mentally ill/emotionally disabled individuals, groups and families;
   
• Provide case management services on or offsite; assist clients in developing realistic plans and advice clients on community resources;
   
• Meet with clients for regular therapeutic interviews, guide clients in understanding of their illness and contributing personal, social and economic factors;

• Maintain records of all activities relating to clients’ care and must adhere to 70% billing compliancy;

• Work on a multidisciplinary team to promote recovery and other duties as assigned, etc.

THE POSITION

Tri-City is looking to fill a vacancy for the position of Mental Health Specialist (MHS) whom will provide mental health support services to behavioral health challenged individuals as part of the Adult Full Service Partnership (FSP) Program. The MHS will appeal to individuals who are inspired by working with an engaged community providing participant advocate and case management services to moderate to severe mentally ill adults. This is a field-based position that will report to a Clinical Supervisor.

This position is responsible for a variety of ongoing responsibilities including, but not limited to:

• Plan and provide a variety of mental health support services to mentally ill and emotionally disturbed persons to attain, restore, or improve physical, mental, or emotional functioning;
   
• Provide assistance to clinical staff; participate in group and individual support programs;
   
• Serve as a participant advocate; provide case management services:
   
• Maintain records of all activities relating to client care and adhere to 70% billing compliancy standard;
   
• Perform other duties as assigned, etc.

Preferred candidates will possess 1 to 3 years’ experience in the mental health field; experience with the adult population and the ability to work in a fast-paced environment. 

THE POSITION

Tri-City looking to fill a unique opportunity for Clinical Supervisor I which oversees our Internship Program within our Wellness Center. The Clinical Supervisor I position will report to the Wellness Center Manager and will provide administrative and clinical supervision for 4-8 interns year-round. 

This position is responsible for a variety of ongoing responsibilities including, but not limited to:

• Coordinate and oversee the operational activities as they pertain to the Master of Social Work (MSW) Student Internship Program;

• Develop, implement, and evaluate the field internship curriculum for 1st and 2nd year MSW interns;

• Assist with required monthly, quarterly reports, annual updates and other analysis and evaluations for assigned projects by analyzing and interpreting program data.

• Develop Wellness Center programming that is responsive, relevant and focused on promoting recovery and wellbeing for families and persons living with the impact of mental illness; including crisis intervention and special projects

• Collaborate with persons with lived experience, Tri-City communities, agencies, schools and local advocacy organizations;

• Recommend project updates to correspond with consumer and community needs, funding, and available resources.

• Other duties as assigned.