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The City of Rocklin is now accepting applications for an Information Technology Analyst for the IT Division to perform technology infrastructure maintenance, administration, and support.  Responsibilities include, but are not limited to, participating in the design of technology infrastructure solutions; configuring,  troubleshooting and performing maintenance on server and disk storage systems, routers, switches, and firewalls; performing monthly VDI base image updates and administering virtual desktop pools; administering the VMware vSphere environment and performing vCenter and ESXi host updates and upgrades as needed; administering Windows server infrastructure services including Active Directory, DNS, DFS, and DHCP; managing Active Directory users and groups, logon/logoff/startup/shutdown scripts, group policies, file shares and access permissions; performing basic Microsoft Exchange server administration tasks such as creating mailboxes, contacts, and distribution groups; administering print servers and multifunction print devices; and automating tasks and processes whenever possible through advanced scripting techniques and group policy management.

This is a journey level class with responsibility for the full range of technical and professional functions necessary to accomplish the tasks and duties in the assigned area with minimal direction or assistance.  The Information Technology Analyst reports to the Information Technology Manager or designee, and may provide technical direction or functional supervision over support staff as needed.

The Yuba County Sheriff’s Department is currently recruiting for the position of Animal Care Manager.  Under general direction the Animal Care Manger plans, manages, organizes and coordinates the programmatic, administrative and operational activities of the Animal Care Services facility in accordance with Federal, State, and local laws, regulations, codes, ordinances and policies; manages and directs the implementation of services, operations and facilities related to the humane care, treatment and control of animals within its jurisdiction; directs, manages and supervises the work of Animal Services staff; establishes and implements Animal Care Services objectives and performance standards; and performs other duties as assigned.

Animal Care Services is a division of the Sheriff's Department. Which provides services to the unincorporated areas of Yuba County.  Our Animal Care facility is located in Olivehurst, California.  Animal Care Services care for lost animals, injured and abandon animals, and a provide variety of services that protect both citizens and animals. Most importantly, they keep lost pets safe and happy so they can be reunited with their owner or adopted into a new family.

DESCRIPTION/RESPONSIBILITIES:

     The San José Fire Department is seeking to hire a qualified individual to fill a Network Technician position. 

     Network Technician I salary range is $56,825.60 - $69,243.20.

     Network Technician II salary range is $66,830.40 - $81,224.00.

     Network Technician III salary range is $74,048.00 - $90,043.20.

     The starting salary will be determined by the selected candidate’s qualifications and experience.  In addition to the starting salary, employees in the Network Technician I/II/II classification shall also receive an approximate five percent (5%) ongoing non-pensionable compensation pay. 

     The Fire Department’s Information Technology Team supports 33 fire stations and 2 field offices, ensuring availability and reliability of their critical software/hardware systems.  The individual hired into this job classification will provide significant technical assistance with major computer systems that support Fire operations such as:  supporting connectivity for the remote locations as well as fire apparatus, proactively and efficiently support the enterprise client environment, which includes the latest Windows Operating Systems, Office 365 suite, Mobile Devices, and other enterprise software.  Primary duties of this individual include day-to day system administration for the desktop hardware and software, Office 365, and mobile devices, as well as resolving end-user help requests.

     Responsibilities include, but are not limited to the following:

     * Provide support for Windows desktop and office productivity applications such as Microsoft Windows 10, Microsoft Office 365 suite, and client applications.

     * Provide support for mobile devices such as iPads, iPhones, Android devices, apparatus MDC’s and their associated applications.

     * WAN support for data network connecting 38 Fire Department facilities.

     * Create and update desktop, laptop, and mobile images.

     * Assist with managing and maintaining Fire Department file servers, print servers and application servers.

     * Respond to incoming incidents and/or help requests from end-users via telephone, email in a timely and courteous manner.

     * Prioritize and schedule help desk tickets and post resolutions.

     * Setup, troubleshoot, deploy, and maintain hardware and software for department PCs, printers, peripherals and network and communications hardware.

     * Create and manage Active Directory objects such as users and computers.

     * Apply drivers, patches and anti-virus/malware updates to PC’s and mobile devices.

     * Respond to and remediate desktop level security incidents.

     * Update documentation for service desk tickets, knowledge base, system administration procedure, etc.

     * Evaluate documented resolutions and analyze trends for ways to prevent future problems.

     * Perform duties with minimum supervision following Department standards and best practices to make good judgment calls for system issues resolutions or escalation. 

     This recruitment may be used to fill multiple positions in this, or other divisions or departments.  If you are interested in employment in this classification, you should apply to ensure you are considered for additional opportunities that may utilize the applicants from this recruitment.

     Selection Process

     The selection process will consist of an evaluation of the applicant's training and experience based on the application and responses to the Job Specific Questions.  Only the candidates whose backgrounds best match the position will be invited to proceed in the selection process.  Additional phases of the selection process will consist of one or more interviews, one of which may include a practical/writing exercise.

     You will be prompted to answer the following job-specific questions during the online application process.  Please note that there is a 4,000-character limit, including spaces, for each text response. 

     * Please describe your experience working in a HelpDesk or Desktop support environment.

     * Please describe your experience deploying a new PC in a business environment.  Be specific in how you connected it to the network, installed common software such as Microsoft Office, and configured specific end-user settings such as printers. 

     You must answer all job-specific questions in order to be considered for this vacancy or your application will be deemed incomplete and withheld from further consideration. 

     If you have questions about the duties of these positions, the selection or hiring processes, please contact Lynda De Santiago, HR & Recruitment Analyst, at lynda.desantiago@sanjoseca.gov .

SENIOR DEVELOPMENT SERVICES ANALYST

SALARY:                                              $6172.94 to $8272.32 monthly (26 pay periods annually)

FINAL FILING DATE:                        We are accepting applications until closing at 5 pm, October 25, 2019

IT IS MANDATORY THAT YOU COMPLETE THE SUPPLEMENTAL QUESTIONNAIRE. YOUR APPLICATION WILL BE REJECTED IF YOU DO NOT PROVIDE ALL NECESSARY INFORMATION.

THE POSITION

The Human Resources Department is accepting applications for the Regular and Full-time position of Senior Development Services Analyst in the Development Services Department.  The normal work schedule is Monday through Friday, 8 –5 pm; a flex schedule may be available.

The City of Roseville promotes a no smoking atmosphere.

DEFINITION

To plan, organize and coordinate the implementation and integration of new program elements into the enterprise permitting and data tracking system; to provide technical assistance with respect to data analyses and the development of reports; and to analyze, develop and recommend process improvements to existing business systems to achieve the department’s goals.

DISTINGUISHING CHARACTERISTICS

The Senior Development Services Analyst is the advanced journey level in the Development Services Analyst class series. Positions at this level are distinguished from other classes within the series by the level of responsibility assumed, complexity of duties assigned, independence of action taken, by the amount of time spent performing the duties, and by the nature of the public contact made. Employees perform the most difficult and responsible types of duties assigned to classes within this series and may provide direct supervision over professional and technical personnel.

SUPERVISION RECEIVED AND EXERCISED

• Receives direction from assigned supervisor or management personnel.
• May exercise direct supervision over professional, technical and administrative support personnel.

EXAMPLES OF ESSENTIAL DUTIES - Duties may include, but are not limited to, the following:

• Plan, prioritize, and review the work of personnel assigned to the development and maintenance of the enterprise permitting system, the production of reports, and the production of maps, visual materials and other documents used in presentation.
• Develop schedules and methods to accomplish assignments ensuring work is completed in a timely and efficient manner.
• Participate in the selection of staff; provide or coordinate staff training; work with employees to correct deficiencies; implement discipline procedures.
• Participate in evaluating the activities of staff, recommending improvements and modifications.
• Perform the most difficult and complex work related to the implementation and integration of new program elements into the enterprise permitting and data tracking system.
• Provide complex systems management for department specific systems, databases, reporting and mapping applications.
• Provide  graphic,  drafting,  reporting,  mapping  and  GIS  support  to  internal  and  external customers; receive and review requests from departmental staff, other departments and outside agencies and determine the best way to meet their needs.
• Receive and respond to the more difficult technical requests for data analysis, data processing, program modifications, and training.
• Recommend and implement processes and procedures to integrate new program elements into permitting system.
• Produce analytical and technical reports with the use of data processing systems that support the overall goals and needs of the department and City.
• Research, analyze, compile and interpret social, economic, population and land use data and trends.
• Manage and participate in various special projects and studies.
• Work closely with departmental staff to understand and identify needs; analyze, evaluate and present proposed business procedures or problems to define data processing needs.
• Review and make recommendations for process enhancements and provide technical troubleshooting support.
• Coordinate the department’s internal customer needs assessment survey; prioritize and recommend action in response to survey results.
• Serve as liaison with the Information Technology Department and outside vendors.
• Represent  function  on  committees,  outside  organizations,  and  at  staff  subcommittees  as necessary; coordinate technical support activities with other departments and divisions and outside agencies.
• Answer questions and provide information to the public, via telephone, e-mail, and written correspondence related to technical support program and operations; investigate complaints and recommend corrective action as necessary to resolve complaints.
• Build and maintain positive working relationships with co-workers, other City employees and the public using principles of good customer service.
• Perform related duties as assigned.

MINIMUM QUALIFICATIONS

Knowledge of:

• Plan, prioritize, and review the work of personnel assigned to the development and maintenance of the enterprise permitting system, the production of reports, and the production of maps, visual materials and other documents used in presentation.
• Develop schedules and methods to accomplish assignments ensuring work is completed in a timely and efficient manner.
• Participate in the selection of staff; provide or coordinate staff training; work with employees to correct deficiencies; implement discipline procedures.
• Participate in evaluating the activities of staff, recommending improvements and modifications.
• Perform the most difficult and complex work related to the implementation and integration of new program elements into the enterprise permitting and data tracking system.
• Provide complex systems management for department specific systems, databases, reporting and mapping applications.
• Provide  graphic,  drafting,  reporting,  mapping  and  GIS  support  to  internal  and  external customers; receive and review requests from departmental staff, other departments and outside agencies and determine the best way to meet their needs.
• Receive and respond to the more difficult technical requests for data analysis, data processing, program modifications, and training.
• Recommend and implement processes and procedures to integrate new program elements into permitting system.
• Produce analytical and technical reports with the use of data processing systems that support the overall goals and needs of the department and City.
• Research, analyze, compile and interpret social, economic, population and land use data and trends.
• Manage and participate in various special projects and studies.
• Work closely with departmental staff to understand and identify needs; analyze, evaluate and present proposed business procedures or problems to define data processing needs.
• Review and make recommendations for process enhancements and provide technical troubleshooting support.
• Coordinate the department’s internal customer needs assessment survey; prioritize and recommend action in response to survey results.
• Serve as liaison with the Information Technology Department and outside vendors.
• Represent  function  on  committees,  outside  organizations,  and  at  staff  subcommittees  as necessary; coordinate technical support activities with other departments and divisions and outside agencies.
• Answer questions and provide information to the public, via telephone, e-mail, and written correspondence related to technical support program and operations; investigate complaints and recommend corrective action as necessary to resolve complaints.
• Build and maintain positive working relationships with co-workers, other City employees and the public using principles of good customer service.
• Perform related duties as assigned.

Ability to:

• Plan, organize and coordinate the development and implementation of new program elements into the enterprise permitting and data tracking system as it relates to Development Services Department’s business needs.
• On a continuous basis, know and understand all aspects of the job.  Intermittently analyze work papers, reports and special projects; identify and interpret technical and numerical information; observe and problem solve operational and technical policy and procedures.
• On a continuous basis, sit at desk for long periods of time.  Intermittently twist to reach equipment surrounding desk; perform simple grasping and fine manipulation; use telephone, and write or use a keyboard to communicate through written means; and lift or carry weight of 10 pounds or less.
• Extract and analyze data and produce technical reports.
• Analyze, develop and implement business solutions.
• Perform complex analytical research, relational and spatial analysis and GIS mapping. Train or instruct users in the use of computer equipment and operating procedures. Prepare a variety of reports and maintain accurate records and files.
• Problem solve, make decisions, and give direction.
• Develop and recommend policies and procedures related to assigned operations Advocate on behalf of the department for change and process improvement. Identify new technology solutions to manage the workload of the department.
• Monitor the effectiveness of existing systems and procedures and make and implement recommendations for change.
• Communicate clearly and concisely, both orally and in writing.
• Establish and maintain effective working relationships with those contacted in the course of work.

EXPERIENCE AND TRAINING

Experience:

• Two years of responsible experience performing duties similar to that of a Development Services Analyst II with the City of Roseville.

AND

Training:

• A Bachelor’s degree from an accredited college or university, preferably in computer   science,   information   systems,   business   management,   accounting, business information systems, finance, planning or a related field.

License or Certificate:

• Possession of a valid California driver’s license by date of appointment.

SUPPLEMENTAL QUESTIONNAIRE

1. Your responses to questions 2-3, the applicant’s education, training and experience, will be scored using a pre-determined formula.  Your responses to these questions must be consistent with your employment application information.  This experience must also be described in the “Work Experience" section of this application.  Responses to the supplemental questionnaire that are inconsistent from your “Work Experience” section in the application will not be scored.  I understand and agree with the above instructions.

• Yes
• No

2. Was any of the work experience listed on your application an unpaid internship, or volunteer work?  If so, please list below which ones.

3. How many years of experience do you have directly supporting or configuring Accela Automation to meet business needs?

• Less than 1 year
• 2-4 Years
• 5-7 Years
• 8-10 Years
• 11+ Years

4. How many years of experience do you have working as a Business Analyst?

• Less than 1 year
• 2-4 Years
• 5-7 Years
• 8-10 Years
• 11+ Years

5. This position will lead a team of professional, technical, and contract services. Please describe your experience managing and leading a team of diverse employees and contract staff.

The City of Roseville’s enterprise permitting system (Accela Automation) has a growing footprint within the City. Currently supporting five business units with more on the way, the Development Services Department is looking to recruit a skilled, customer focused, and experienced professional to lead a small team of analysts in new feature development as well as ongoing system support.

6. Describe your knowledge, skill, or ability in each of the following areas. In so doing, please provide any relevant work experience and specific examples that demonstrate your competency. Note: although encouraged, it is not required to respond to all seven areas listed below.

• Project Management
• Process Improvement
• Software Implementation
• Customer Service or Support
• JavaScript, .css, C#, or other programming languages
• SQL, SSRS Reporting, or Business Objects/Crystal Reporting

SELECTION PROCESS

All candidates meeting the minimum qualifications will have their application scored in a Formula Rate Examination.  The applicant’s experience and education will be evaluated using a pre-determined formula.  Scores from this evaluation will determine applicant ranking and placement on the Employment List.  Supplemental questions will be utilized by the department hiring authority to make interview and selection determinations.  Final appointment is contingent upon a check of past employment references, passing a City-paid fingerprint check and depending on position applied for a pre-employment medical exam and a drug and alcohol screening test.

THE CITY OF ROSEVILLE IS AN EQUAL OPPORTUNITY EMPLOYER.  IF YOU REQUIRE AN ACCOMMODATION DUE TO A DISABILITY, PLEASE CONTACT THE HUMAN RESOURCES DEPARTMENT AT LEAST 5 WORKING DAYS BEFORE A SCHEDULED INTERVIEW/EXAMINATION PROCESS.  MEDICAL DISABILITY VERIFICATION MAY BE REQUIRED PRIOR TO ACCOMMODATION.

Cable Technician I/II/III

Application Deadline: 5pm on Friday, October 18, 2019

Annual Salary:

$68,328 — $83,844 Tech I

   $70,380 — $86,364 Tech II

      $72,492 — $88,968 Tech III

TO APPLY PLEASE GO TO THIS LINK: https://www.calopps.org/san-bruno/job-19905456

The Position

Under the direction of the Cable Television Field Supervisor, the Cable Television Technician installs and services cable television, internet and related services, including new installations, disconnections, relocations and terminal device installation.  Additional duties may include determining the locations of gas, telephone, power, television, water and sewer lines prior to installation, conducting inspections and submitting recommendations for necessary construction and maintenance work, completing work orders and related documentation, and responding to customer inquiries. In order to maintain current knowledge of local ordinances and codes, the Cable Technician undergoes ongoing training related to work methods, use of tools and equipment, and safety practices.  As needed, the Cable Technician participates in the stand-by rotation and may be called upon to respond to emergency situations. 

Ideal Candidate

In addition to technical knowledge, the ideal candidate should possess a positive customer-service oriented attitude, as the Cable Technician regularly responds to inquiries from the residents of the San Bruno community.  The candidate will demonstrate professionalism while performing work, and will have a strong work ethic, maturity, and commitment to customer service excellence.  The successful candidate will have the ability to prioritize multiple tasks in a fast-paced, time-sensitive environment, and utilize excellent time management skills.  

Excellent Benefits

• Enrollment in CalPERS retirement program (2.7%@55 for classic members, 2%@62 for new members)
• Medical, dental and vision benefits provided with employee contribution
• Life insurance equal to one year’s annual salary provided at no cost
• Opportunity for bilingual incentive pay up to 2.5% of salary
• Long-term disability insurance provided at no cost
• Home loan assistance program
• Credit Union membership
• Section 125 Flexible Benefit Plan

• Deferred compensation matching up to $300 annually calculated on a bi-weekly basis

• Tuition Reimbursement

Minimum Qualifications

CATV Technician I

Graduation from high school or equivalent and at least three (3) years of cable television experience at the system operation level

Education/Experience in related fields may be considered on a year-to-year basis with preference given to CATV operational functions

CATV Technician II

Successful completion and maintenance of four (4) certification courses towards achieving the Society of Cable Telecommunications Engineers (SCTE) broadband Communications Technician (BCT) certifications or Jones/NCTI Master Technician certifications is required to reach and maintain the level of CATV Technician II in addition to minimum requirements for Cable Technician I level

CATV Technician III

Successful completion and maintenance of Broadband Communications Technician (BCT) Certification or Jones/NCTI Master Technician Certification is required to reach and maintain the level of CATV Technician III in addition to minimum requirements for Cable Technician II level

Special Requirements

In addition to those certifications listed above, possession of and ability to maintain a valid California drivers license

Possession of Society of Cable Telecommunications Engineers (SCTE) Category I Certifications or National Cable Television Institute (Jones/NCTI) certification is highly desired

Knowledge, Skills and Abilities

The successful candidate will demonstrate knowledge of operation and maintenance of a variety of motorized equipment; methods, tools and equipment used in cable television and fiber optic cable facilities construction, repair and maintenance; safe work methods and practices; mathematical and related techniques used to estimate material needs and their costs.  In addition, the candidate will effectively accomplish the completion of assigned programs and projects; acquire thorough knowledge of applicable programs, policies and regulations of the City and other government agencies; prepare and maintain accurate written reports and records; operate and maintain equipment and tools; work effectively with those contacted in the course of work including the public; engage in a broad range of CATV field and cable plant maintenance, operations, and construction functions; communicate effectively both orally and in writing; and provide quality control for the cable plant.

How to Apply

Applications may be submitted online at www.calopps.org. After an initial screening of applications, candidates that best meet the Department’s needs will be invited to participate further in the recruitment process.  

TO APPLY PLEASE GO TO THIS LINK: https://www.calopps.org/san-bruno/job-19905456

Applications must be submitted by 

5:00pm on Friday, October 18, 2019

The City of San Bruno is an Equal Opportunity Employer (EOE) and as such does not discriminate on the basis of age, race, color, sex, gender, religion, ancestry, physical or mental disability, marital status, sexual orientation, or national origin in its employment actions, decisions, policies and practices.  If you require special accommodations, please contact us to discuss your needs.

The City of Chowchilla is accepting applications for the position of Information Technology Systems Administrator. Under general supervision, the position is a computer-related professional level class responsible for establishing system standards, assisting in the development of long range technology plans, and facilitating day-to-day operations of the City’s computer network, telephone systems, and professional mission-critical public safety spectrum RF communications systems.

The City is seeking an experienced technologist who has a broad range of systems and network infrastructure experience in order to help maintain, support and improve the City's overall technology infrastructure.  As the different departments and divisions rely more and more on cutting edge technology to streamline processes and create efficiencies, the IT division's need for additional experienced and qualified staffing is increasing.  Agency technology initiatives range from improving the performance, reliability and capacity of all core infrastructure services to increasing online services provided to the community.

Position Summary

This is the entry-level class in the Information Technology Specialist series.  This class is responsible for providing client systems support, end-point configuration and management, and incident management and maintaining and troubleshooting various systems hardware, software, and peripherals.  Positions at this level are not expected to function with the same amount of knowledge or skill level as positions allocated to the II level and usually exercise less independent discretion and judgment in matters related to work procedures and methods.  Work is usually supervised while in progress and fits an established structure or pattern. Exceptions or changes in procedures are explained in detail as they arise.  As experience is gained, assignments become more varied and are performed with greater independence.

THE POSITION

Under general direction, the Systems Analyst maintains and deploys the city’s information technology infrastructure, which includes the servers, software, databases, cloud services, and network and communication infrastructure.  In addition, acts as a second level support for complex help-desk issues.

ESSENTIAL DUTIES

Duties may include but are not limited to the following: 

• Maintains servers and related infrastructure; provides advanced level support for applications and desktops, backup and recovery; maintains telephone and email servers, call manager servers, call accounting, and web-based software maintenance and support.
• Installs, modifies, and repairs network hardware, software, and devices.
• Maintains and supports directory and authentication services, email and collaboration services and application provisioning.
• Interfaces with vendors to obtain required equipment and software in a timely manner while ensuring proper audit, documentation and budget controls are met.
• Ensures security through access controls, backups and firewalls.
• Provides technical assistance and support for incoming alarms and issues related to IT infrastructure.
• Monitors system performance, usage of system resources and troubleshoots any issues or outages.
• Maintains daily performance of back-end infrastructure systems & tools 
• Ensures virus monitoring and detection software is up to date and installed on all machines.
• Prepares daily health check report and runs through findings at health check meeting.
• Documents internal procedures, policies, topology drawings and process flows. 
• Writes training manuals for end users and peer supported technology.
• Oversees asset management related to networking equipment such as servers, routers and switches.
• Leads and/or participates in help-desk activities; establishes criteria for priority and urgency response; performs the most difficult troubleshooting and problem resolution related to hardware and software issues.
• Manages IT projects involving multiple City departments.
• Assists in the development and implementation of goals, objectives, policies and procedures, and work standards of the department.
• Maintains safe working conditions for the workforce and public.

Please click the links below for complete details regarding this recruitment.