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Answer the Call... Become a Dispatcher with the City of Belmont Police Department!

The City of Belmont is currently recruiting for Lateral Dispatcher candidates to fill current and future openings.

$80,587.44-$97,954.56 annually (depending on experience)
 

Why Belmont?

We are a Department located in the heart of the San Francisco Peninsula and adjacent to the Silicon Valley. Our diverse team of men and women pride themselves on making a difference in the community and continuing the Department’s long standing “Tradition of Service”.

As a Dispatcher with the City of Belmont you will be a part of a team dedicated to providing community oriented law enforcement, crime prevention, public assistance and education.

The Position

Dispatchers play a vital role in the department by answering both emergency and non-emergency calls, dispatching units and providing information and assistance to the community. 

Dispatchers work twelve (12) hours shifts - with four (4) days off every other week.

Answer the Call... Become a Dispatcher with the City of Belmont Police Department!

The City of Belmont is currently recruiting for Entry-Level  candidates to fill current and future openings.

$80,587.44 Annually to Start
 

Why Belmont?

We are a Department located in the heart of the San Francisco Peninsula and adjacent to the Silicon Valley. Our diverse team of men and women pride themselves on making a difference in the community and continuing the Department’s long standing “Tradition of Service”.

As a Dispatcher with the City of Belmont you will be a part of a team dedicated to providing community oriented law enforcement, crime prevention, public assistance and education.

The Position

Dispatchers play a vital role in the department by answering both emergency and non-emergency calls, dispatching units and providing information and assistance to the community. 

Dispatchers work twelve (12) hours shifts - with four (4) days off every other week.

FILING DEADLINE: August 26, 2018

Monthly Salary: $6,073 - $8,196*

(*salary currently under review)

First Interviews: Week of September 3, 2018
Final interviews: Week of September 10, 2018

Why consider working for the City of Emeryville?

The City of Emeryville is a premier employer who values diversity and supports outside of the box thinking and innovation. Our employees are our most valuable asset and as such we provide them with training, mentorship, and career growth opportunities. The City also offers an excellent salary compensation and benefits package, including a take-home City vehicle to the incumbent.

As the Police Services (Dispatch) Manager, you will be joining a proactive, professional, public safety organization that prides itself on its interaction and support within the community. The Emeryville Police Department’s culture preserves a family atmosphere while maintaining its professional status, which strongly emphasizes a problem-solving approach. In addition to the basic services such as patrol and dispatch, the department provides special services including, traffic, bicycle, foot patrol, youth diversion, crime analysis, school resource, K9, and field evidence. Members of the Police Department pride themselves on being an organization of professionals that is well-respected by law enforcement peers and fully responsive to the public safety needs of the community. The men and women of the Police Department are committed and dedicated to making the City of Emeryville a safe environment residents and visitors.

About the Position

The City of Emeryville Police Department invites qualified applicants to apply for the position of Police Services (Dispatch) Manager.  The Police Services (Dispatch) Manager is a non-sworn supervisory position in the Communications Bureau of the Administrative Services Division of the Police Department responsible for providing first-line supervision to non-sworn employees, and managing all aspects of criminal records, data entry and warrants functions; accessing of law enforcement information networks, communications dispatch functions, as well as serving on various law enforcement/criminal justice policy committees. The 9-1-1 Dispatch Center provides a full array of public safety communications services for Police, Fire and EMS on a 24-hour, 7-day basis.

Ideal Candidate

You have:

Emergency Communications Administration and Management: Knowledge of a 24-hour emergency communications center, including familiarity with, public safety functions and concerns and of the public safety communications environment, demands, requirements, regulations, and systems; fire, police, medical call processing protocols, dispatching and emergency procedures.

Supervision: Knowledge of collaborative leadership techniques, principles and procedures to assign work, schedule, supervise, train and evaluate staff performance.

Customer Service: Knowledge of principles and processes for providing high level customer service.

Technology: Knowledge of modern information technology, telecommunications equipment, CAD systems, personal computer operating systems and software applications, particularly Windows.

Judgment and Decision Making: Use logic and reasoning to analyze, understand, and evaluate complex situations; identify strengths and weaknesses of alternate approaches or solutions to situations; exercise appropriate judgment in establishing priorities; consider relative costs and benefits of potential actions; make immediate and sound decisions; facilitate implementation while under pressure or in stressful situations with fortitude to maintain diplomacy and situational clarity.

Dispatching: Receive calls for service, both emergency and non-emergency, determine nature and priority of calls received and dispatch appropriate providers; accurately interpret maps and floor layouts.

Organization Skills: Organize and multi-task with ability to work well under pressure of deadlines and constantly changing priorities.

You possess:

• Four (4) years of progressively responsible experience in a law enforcement communications center, including experience working in a supervisory capacity.
• Equivalent to baccalaureate degree in Business or other related field OR a satisfactory equivalent combination of training and experience.

Note: Position requires a background investigation, including a psychological and medical for new hires.

Start your next career at the City of Menlo Park in the Community Services Department Gymnastics program!

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Pay Incentives:

Shift differential (3% Swing, 5% Nights)

P.O.S.T. Certificate Pay (3% Public Safety Dispatcher, 5% Records Supervisor)

Bilingual Pay (2.5% Conversational, 5% Full, 10% Expert)

Additional Specialty Pays:

CTO (5%), HNT (1%), CSI (1%)

THE POSITION:

The City of San Rafael Police Department is recruiting for a full-time, Lateral or Trainee Police Communications Dispatcher.  This is a specialized police civilian classification and performs all duties required to effectively dispatch police services including operating police radio communication equipment to communicate with the public and police.  Receives, interprets, and transmits information essential to the delivery of emergency and non-emergency police services.

• Monitors local emergency services radio transmissions; maintains contact and monitors status of field units; monitors the county mutual aid channel.
• Responds to emergency phone lines, including calls to and from fire department, alarm companies, and tow companies.
• Prioritizes needs of difficult callers, including hysterical victims, incoherent persons and suicidal subjects; assesses and evaluates emergency situations.
• Enters calls for service information into the CAD system, including type, location, nature and description of event; enters all field unit transmissions.
• Enters information into automated systems, including temporary warrants, missing persons,, property, stolen vehicles, domestic violence restraining orders and firearms; searches various databases and automated systems in response to information requests.
• Performs a variety of clerical duties, including photocopying, completing forms and maintaining records; receives and responds to document requests for warrants and DMV printouts.
• Operates a variety of specialized equipment related to dispatch work.
• Answers front office non-emergency lines after hours.
• Informs on-duty shift Sergeant of street activity and pending calls for service.
• May train and evaluate new employees.
• Performs related duties as required.

To be eligible for this position you must have knowledge of:

• CAD procedures
• Police dispatch radio and phone equipment
• City and Department policies and procedures
• Information technology, personal computers and related software applications
• City geography and beat structure
• Use of reference maps and code manuals
• Civil and criminal codes

• Operate a variety of police specific and general office equipment
• Accurately dispatch personnel and equipment
• Speak and think clearly in emergency situations
• Listen and ascertain relevant information quickly and accurately
• Understand and carry out complex oral and written instructions
• Deal tactfully and courteously with the public
• Classify and prioritize service requests
• Establish and maintain cooperative relationships with the public and fellow employees

• High school diploma or general education degree (GED)
• One year experience in public safety work or equivalent combination of education and experience.

SPECIAL REQUIREMENTS:

• Lateral Applicants:  Minimum one year of actual working experience in a Law Enforcement or Public Safety environment.  No written or other pre-screening required.
• Entry Level Applicants (with or without Dispatch Academy):  CritiCall (see attached overview).

LANGUAGE/MATHEMATICAL/REASONING SKILLS:

• Ability to read and interpret documents such as rules, operating and maintenance instructions and procedure manuals.
• Ability to write routine reports and correspondence.
• Ability to speak effectively to the public and police personnel in emergency and high stress situations.
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  While performing the duties of this job, the employee is regularly required to sit; walk; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear.  The employee is occasionally required to stand and walk.  The employee must regularly lift and/or move up to 10 pounds and frequently lift and/or move up to 50 pounds.  Specific vision abilities required by this job include close vision and ability to adjust focus.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  While performing the duties of this job, the employee is regularly exposed to video display and regularly works in evenings or weekends.  The employee occasionally works in inside environmental conditions.  The noise level in the work environment is usually moderate.

APPLICATION AND SELECTION PROCESS:

City of San Rafael application is required.  Resumes do not substitute for the City application.  Candidates should detail related education and experience on the application since this information will be used to determine who will be invited to participate in the next phase of the examination process.  The examination process may include any or all of the following:  application appraisal and oral board examination.  Note:  Prior to appointment, candidate must bass a pre-employment physical, background check, reference check, driving record, drug screen and fingerprinting.  To file an application, go to:  www.calopps.org.  Select “Member Agencies”. Select “San Rafael”.  For more information about the City of San Rafael, please visit our website at www.cityofsanrafael.org.

Prior to submitting your application, please complete the following steps:

• For Entry Level Police Communications candidates, you must take the CritiCall test at the South Bay Regional Training Consortium in San Jose.  These exams are held monthly.  More information can be found on their website at www.theacademy.ca.gov.  Click on the Assessment Testing tab and then locate the CritiCall Dispatch Test link.  The current fee to take the exam is $75 and this must be paid by you, the applicant.
• Once you have taken the exam and passed, then you may proceed by applying to the position.

Date Posted:             August 2, 2018

Classification:          PARAEDUCATOR, SPECIAL EDUCATION

                                   Open recruitment

Work Schedule:       6.5 hours per day;
                                      5 days per week (Monday – Friday);
                                    10 months per year

Salary Range:          Step A          Step B          Step C          Step D          Step E
(hourly)                  starting          6 mos         18 mos        30 mos        42 mos
                                 $19.69         $20.68          $21.71         $22.79          $23.94

Benefits:  Total Compensation Package:  Placement on salary schedule.  If a medical plan is selected, the employee will receive a contribution of $975.00/month toward the selected medical plan (through CalPERS), Delta Dental, and Life Insurance.  The employee pays the balance of their health premiums from their gross earnings on a pre-tax basis.  If a medical plan is not selected, employees will receive a contribution of $275.00/month toward single coverage for Delta Dental, and Life Insurance.  A vision plan (VSP) is also available.  Employees pay the worker contribution to the Public Employees Retirement System (PERS).

Current Vacancy:     Student Services Division; Special Education Dept;
                                   K-12 Education Services Programs
                                   Various locations within San Mateo County

Application Deadline:          Friday, August 24, 2018  (application and supplemental application must be received online, or in the Personnel Office by 5:00PM)

Job Summary:  Under the direction of an assigned certificated teacher, assist in caring for and reinforcing instruction to individual or small groups of special education students in a classroom or other learning environment; assist students with performing daily living, special health care activities, and academics.

Essential Job Functions:              

• Assist in caring for and reinforcing instruction to individual or small groups of special education students in a classroom or other learning environment; monitor/oversee student drills, practices and assignments in various subjects; confer with the teacher concerning lesson plans and materials, and provide input and suggestions to meet student needs
• Observe and control behavior of students in the classroom according to established policies and procedures; monitor students during outdoor, eating, field trip and various other activities as assigned; monitor and report progress regarding student performance and behavior
• Assist students with performing and developing independent living and self-help skills; assist students with personal hygiene including dressing, washing and grooming; assist students with eating and activities; toilet students and change diapers and soiled clothing as needed
• Escort students to and from buses, classes and other locations; push student wheelchairs; lift students in and out of wheelchairs and other equipment; load and unload students on and off of buses; accompany and assist students in mainstreamed classes and take notes as required
• Assist students with physical therapy, positioning, developing motor skills and related exercises as required; utilize adaptive equipment; assist students with developing independent walking and mobility skills; interact with and assist students during play, exercise and recreation
• Assist with the implementation of Individual Education Plans (IEP’s) and related goals and objectives; assist students with meeting IEP goals and objectives; maintain various records and files related to students, IEP’s, attendance, health care activities, and assigned duties
• Provide classroom support to the teacher as required
• Assure the health and safety of students by following health and safety practices and procedures; maintain classroom and other areas in a safe, orderly and clean manner; wipe down and disinfect classroom equipment
• Provide medical assistance and health care to special education students as assigned; administer first aid and CPR according to established procedures as needed; assist students with tube feeding, seizures and other health care activities; dispense medications according to prescribed instructions
• Read books to students and observe their reading abilities; assist students with letter and word pronunciation and recognition; assist students with spelling and writing exercises and assignments

Qualifications:  Any combination of education and experience providing the job knowledge, skills, and ability for successful job performance will be considered for positions in this classification.  Typical qualifications would be equivalent to:

EDUCATION:  High School diploma or equivalent
EXPERIENCE: Minimum of one (1) year of working with Special Needs students in an organized classroom setting

Specialized Skills and Knowledge:     

• Knowledge of methods, techniques, procedures, and practices utilized in the care of severely disabled children of all ages
• Knowledge of problems and concerns of students with special needs
• Knowledge of safe practices and procedures in classroom activities, and appropriate student conduct
• Knowledge of basic subjects taught in County Office schools including arithmetic, reading, writing, grammar and spelling
• Ability to assist children with developing and performing social, independent living, communicative, self-help and learning skills and activities
• Ability to provide medical assistance and health care to special education students as assigned
• Ability to demonstrate an understanding, and receptive attitude towards children with disabilities
• Ability to assist a certificated teacher in caring for and reinforcing instruction to individual or small groups of special education students in a classroom or other learning environment
• Ability to monitor, observe and report student behavior and progress

Physical Requirements:  Applicants must possess the physical abilities outlined below with or without accommodation.  San Mateo County Office of Education will consider reasonable accommodation requests.

• Seeing to read a variety of materials and monitor student activities
• Hearing and speaking to exchange information
• Mobility to chase and restrain students as necessary
• Bending at the waist, kneeling or crouching to assist students
• Lifting and carrying students; pushing children in wheelchairs as assigned by the position
• Sitting or standing for extended periods of time

Examination Process:  The examination process for this classification will consist of:

1.     A scored rating by a screening panel of application materials, including supplemental questionnaire, for education, training, experience, completeness, and accuracy

2.     A written examination

3.     An oral board examination (anticipated date - September 5, 2018)

Only the highest qualified candidates will be invited to attend the examinations.

Personnel Commission

101 Twin Dolphin Drive

Redwood City, CA  94065

650-802-5300

classifiedjobs@smcoe.org

http://www.smcoe.org/employees-and-employment/personnel-commission

                           Proof of citizenship or legal status will be required upon offer of employment.

San Mateo County Office of Education provides equal employment opportunity to all qualified persons.  The recruitment, testing, and hiring of all personnel will be without regard to race, ancestry, national origin, age, color, creed, religion, sex, gender identity or expression, sexual orientation, marriage status, medical condition, physical or mental disability, genetic characteristics, or veteran status.

LATERAL/PRE-SERVICE POLICE DISPATCHER I & II

I: $4,023 - $4,889 mo. + excellent benefits

II: $4,423 - $5,376 mo. + excellent benefits

(This Recruitment will establish an Eligibility List to be used to fill future vacancies)

DEFINITION: Under general and/or immediate supervision, performs a variety of duties involved in receiving incoming calls for police and emergency assistance and dispatching necessary units using radio communication equipment; performs a variety of general support duties related to dispatch activities including record keeping, typing and filing; and monitors teletype communications.  DISTINGUISHING CHARACTERISTICS: Dispatcher I is the entry class in the Police Dispatcher series and receives immediate supervision during the training process.  This class is generally used during the training period and is distinguished from the Dispatcher II by the performance of the more routine tasks.  Dispatcher II is the full working class and receives general supervision and will participate in the training and evaluation of new dispatch staff.  Positions in this class are normally filled from advancement from the I level, or when filled from the outside require significant Police dispatch/trainer experience and a P.O.S.T. certification.

ESSENTIAL FUNCTIONS: The incumbent must have the ability to:

• Receive emergency calls from the public requesting police or other emergency service; determine nature and location of emergency, determine priority, and dispatch emergency units as necessary and in accordance with established procedures.
• Coordinate emergency calls and relay information and assistance requests involving other public safety agencies.
• Maintain contact with all units on assignment; maintain status and location of police field units.
• Answer non-emergency and maintenance service calls for assistance.
• Perform a variety of record keeping, filing, indexing, and other general clerical work; maintain a variety of documents relating to public safety activities; prepare related reports as requested.
• Monitor alarm equipment and dispatch assistance as needed.
• Operate a variety of public safety telecommunications equipment; test and inspect equipment as required.
• Enter, update, and retrieve registration, stolen vehicles, and other information.
• Learn departmental policies and procedures for service requests.
• Learn geographic features and streets within the area served.
• Learn police codes, practices, and methods.
• Work under pressure, exercise good judgment, and make sound decisions in emergency situations.
• Effectively and courteously deal with the public.
• Work various shifts as assigned, including nights, weekends and holidays.
• Communicate clearly and concisely, both orally and in writing.
• Establish and maintain effective cooperative working relationships with those contacted in the course of work.
• Perform any other tasks or functions deemed necessary to the daily operations of the employer

THE ABOVE LIST OF ESSENTIAL FUNCTIONS IS NOT EXHAUSTIVE AND MAY BE SUPPLEMENTED AS NECESSARY BY THE EMPLOYER.

WORKING CONDITIONS: Position requires prolonged sitting, standing, walking, reaching, twisting, turning, kneeling, squatting and stooping in the performance of daily office activities.  The position also requires grasping, repetitive hand movement and finger coordination using a computer keyboard.  Additionally, the position requires near and far vision in reading correspondence and using the computer, and acute hearing is required when providing phone service to the public while operating and monitoring radio communication equipment.  The need to lift, drag and push file, paper and documents weighing up to 25 pounds also is required.

EXPERIENCE AND TRAINING:  Lateral and Pre-Service Dispatcher I requires equivalent to the completion of the twelfth grade, 2 years of general clerical experience, and completion of the P.O.S.T. mandated dispatcher course or successful completion of Police dispatch/training experience in a probationary period with a law enforcement agency.  Dispatcher II requires successful completion of the probationary period as a police dispatcher in a law enforcement agency, a minimum of two (2) years of full time dispatcher experience which included trainer experience, and completion of a P.O.S.T dispatcher course.  Both positions require a typing certificate indicating 45 Net WPM that must accompany the application (see attachment for typing certificate requirements) and possession of a valid CA Class “C” Driver’s License.  The incumbent must have knowledge of modern office equipment including computers and applicable software; modern office procedures, practices, and equipment; correct English usage, spelling, punctuation, and grammar.  SUPPLEMENTAL INFORMATION: Candidates must be able to pass an extensive Police Background Investigation, which includes a Pre-Employment Physical, Psychological, and Polygraph Examinations.

POLICE DISPATCHER I (ENTRY LEVEL)

$4,023 - $4,889 mo. + excellent benefits

(This Recruitment will establish an Eligibility List to be used to fill future vacancies)

DEFINITION: Under general and/or immediate supervision, performs a variety of duties involved in receiving incoming calls for police and emergency assistance and dispatching necessary units using radio communication equipment; performs a variety of general support duties related to dispatch activities including record keeping, typing and filing; and monitors teletype communications.

ESSENTIAL FUNCTIONS: The incumbent must have the ability to:

• Receive emergency calls from the public requesting police or other emergency service; determine nature and location of emergency, determine priority, and dispatch emergency units as necessary and in accordance with established procedures.
• Coordinate emergency calls and relay information and assistance requests involving other public safety agencies.
• Maintain contact with all units on assignment; maintain status and location of police field units.
• Answer non-emergency and maintenance service calls for assistance.
• Perform a variety of record keeping, filing, indexing, and other general clerical work; maintain a variety of documents relating to public safety activities; prepare related reports as requested.
• Monitor alarm equipment and dispatch assistance as needed.
• Operate a variety of public safety telecommunications equipment; test and inspect equipment as required.
• Enter, update, and retrieve registration, stolen vehicles, and other information.
• Learn departmental policies and procedures for service requests.
• Learn geographic features and streets within the area served.
• Learn police codes, practices, and methods.
• Work under pressure, exercise good judgment, and make sound decisions in emergency situations.
• Effectively and courteously deal with the public.
• Work various shifts as assigned, including nights, weekends and holidays.
• Communicate clearly and concisely, both orally and in writing.
• Establish and maintain effective cooperative working relationships with those contacted in the course of work.
• Perform any other tasks or functions deemed necessary to the daily operations of the employer

THE ABOVE LIST OF ESSENTIAL FUNCTIONS IS NOT EXHAUSTIVE AND MAY BE SUPPLEMENTED AS NECESSARY BY THE EMPLOYER.

WORKING CONDITIONS: Position requires prolonged sitting, standing, walking, reaching, twisting, turning, kneeling, squatting and stooping in the performance of daily office activities.  The position also requires grasping, repetitive hand movement and finger coordination using a computer keyboard.  Additionally, the position requires near and far vision in reading correspondence and using the computer, and acute hearing is required when providing phone service to the public while operating and monitoring radio communication equipment.  The need to lift, drag and push file, paper and documents weighing up to 25 pounds also is required.

EXPERIENCE AND TRAINING GUIDELINES: The incumbent must have knowledge of modern office equipment including computers and applicable software; modern office procedures, practices, and equipment; correct English usage, spelling, punctuation, and grammar.  EXPERIENCE:  Two (2) years of general clerical experience.  One (1) year of telephone and/or dispatch experience is desirable.  EDUCATION: Completion of the twelfth grade, or equivalent.

LICENSES/CERTIFICATIONS:  A typing certificate indicating 45 Net WPM must accompany the application (see attachment for typing certificate requirements).  Possession of a valid CA Class “C” Driver’s License.

SUPPLEMENTAL INFORMATION: Candidates must be able to pass a Police Background Investigation, Pre-employment Physical, Psychological, and Polygraph Examinations.