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The City of Albany is looking for qualified applicants who are interested in a fast-paced, rewarding career as a Public Safety Dispatcher.  The job classification for this position falls under the Communication Clerk job description with the City.  This position offers you a competitive salary, excellent benefits, and the ability to be a part of a cohesive team environment.

Public Safety Dispatchers do skilled technical work in the operation of telecommunications and computer-aided dispatch (CAD) equipment to provide a vital communications link between emergency response units in the field, and locations where emergency assistance is requested by the public.

A Dispatcher performs law enforcement, fire, and emergency medical dispatch, and rescue-related telecommunications dispatch work in the City's 9-1-1 communications center.  Duties include:

• Operate computer aided dispatch systems, multi-line telecommunications and radio communications equipment to receive requests for emergency public safety assistance
• Determine the type and level of response necessary
• Accomplish timely and effective dispatch of emergency response units
• Monitor response and safety of responding units
• Retrieve supplemental information from other local, state, and federal information systems.  

The work is performed in accordance with prescribed communication center dispatch policies, procedures, and practices, and under the general direction of assigned supervisory staff.  Dispatchers are required to work shift work that may include nights, days, weekends, holidays, and overtime.

Benefits

Retirement

• CalPERS Classic Members (employees hired on or after January 1, 2013, and defined as “classic” PERS members) participate in a 2% @ 60 retirement formula.
• New CalPERS Members as defined by PEPRA (employees new to PERS or with greater than 6 months gap in service with PERS) participate in a 2% @ 62 formula.
• This position participates in Social Security.

Health Insurance

• 9 CalPERS Health Plans to choose from.  Employer-paid family health insurance up to the Bay Area Kaiser premium rate.
• Alternate benefit in-lieu of health insurance of elective paid leave with a quarterly cash out at Kaiser single rate for employees choosing to opt out. Employees must provide proof of outside coverage.

Other Insurance

• Employer paid dental insurance through Delta Dental
• Supplemental Orthodontia reimbursement plan
• Employer paid life insurance in the amount of $50,000
• Employer paid long-term disability insurance

Other Optional Benefits

• Vision Insurance (VSP) - with competitive rates
• Section 457 deferred compensation program, administered through ICMA
• Section 125 flexible spending benefits plan for health care and dependent care expenses
• Commuter Checks

Vacation

• 11 days of vacation per year

Holidays

• 13 days of holiday pay per year

Sick Leave

• 12 days of sick leave per year

Education and Experience

No prior experience as a Public Safety Dispatcher is required to apply. 

• 18 years of age or older
• Graduation from high school, a General Education Development (GED) certificate, or a California Proficiency Certificate
• At least one year of work experience performing clerical, receptionist, or public contact duties, preferably within a police or other public safety agency

Other Requirements

• The following must be submitted with your application:
  • A typing certificate verifying 35 or more net words per minute that is dated within one year.  To view local agencies who offer typing exams, visit http://www.albanyca.org/departments/human-resources/typing-certificates.    
  • A CritiCall testing certificate that is dated within one year.  To sign up for a CritiCall test, go to https://www.eventbrite.com/o/criticall-exams-12070276604. 
• Successfully complete the P.O.S.T Basic Dispatcher course within six (6) month of employment
• Must be available to work overtime, holidays, weekends, and off-hour shifts
• May be required to work extended shifts in relief or emergency situations
• May be assigned to attend off-site training in lieu of assigned duties.
• Must be able to work a 4-day/10-hour schedule
• All Dispatchers wear a police department provided uniform
• The successful candidate will be required to pass a comprehensive pre-employment background, polygraph, drug screen and psychological investigation

Selection Process

Interested individuals are highly encouraged to apply today!  The City will review all application materials and the most highly qualified will be invited to continue in the selection process.  Applicants meeting the minimum qualifications are not guaranteed advancement through any subsequent phase of the recruitment process and the Chief of Police will make a final recommendation for appointment.

To be considered for this recruitment you must submit BOTH documents with your application:

• A typing certificate verifying 35 or more net words per minute that is dated within one year.  To view local agencies who offer typing exams, visit http://www.albanyca.org/departments/human-resources/typing-certificates.    
• A CritiCall testing certificate that is dated within one year.  To sign up for a CritiCall test, go to https://www.eventbrite.com/o/criticall-exams-12070276604. Please note: these tests do fill up, so please register as soon as possible.

If you are currently employed as a 911 public safety dispatcher, you do not need to submit these documents with your application. 

If you have any questions, please email mimcquiston@albanyca.org or call (510) 528-5715.

Recruitment Timeline

The dates below are tentative and subject to change.  All candidates moving to the next phase in the recruitment process will be notified and given the exact dates, times and locations of tests and interviews.

• Deadline to Submit Application - January 12, 2019 at 6:00pm
• Oral Board Interviews - January 22 or 23, 2019
• Interview with Chief of Police - Week of January 27

The information contained in this Employment Opportunity flyer is subject to change and does not constitute either an expressed or implied contract.  The information contained above is subject to change and does not constitute either an expressed or implied contract.   The City of Albany  is an equal opportunity employer and does not discriminate against race, color, gender, religion, national origin, age, sex origin or disability.  In accordance with the Americans with Disabilities Act, should special accommodations be necessary at any stage of the selection process, please contact Human Resources at 510-528-5715.

BACKGROUND

The Fremont Family Resource Center (FRC) is a collaborative effort of over 20 State, County, City and non-profit agencies that support families in a variety of ways.   Services available at the FRC include: adult and youth employment; child care information, referral and subsidies; counseling and case management; housing information; parent support; immigration services; services for the disabled; nutrition services for mothers and children; health insurance counseling and SparkPoint FRC to help families build their financials assets.   The City of Fremont Human Services Department is the lead organization in the FRC collaborative and in SparkPoint FRC.

SPARKPOINT FREMONT FRC

Helping families get ahead financially is one of the core strategies identified by the FRC as an effective means of empowering and strengthening families and children.  In this vein, the FRC is one of 10 Bay Area SparkPoint Centers, and initiative coordinated by United Way of the Bay Area aimed at helping families to reach their financial goals.  The FRC is also a partner in “Earn It! Keep It! Save It! Alameda County, the county wide free tax preparation campaign helping families to claim the EITC.  

THE POSITION

Under the supervision of the SparkPoint Program Coordinator, the VITA Site Coordinator oversees site operations at a Volunteer Income Tax Assistance (VITA) site at the Fremont FRC, and 2 satellite sites located at Tri-Cities One Stop Career Center; and New Haven Adult School in Union City.  The Site Coordinator manages volunteers and works together with the VITA Quality Assurance Coordinator to efile returns in TaxSlayer and sends required reports to UWBA. The Site Coordinator coordinates and works with the Quality Assurance Coordinator, the VITA Coaches and Trainers and Quality Reviewers and FRC Staff to ensure that the site operates according to all guidelines, and that required statistics and surveys relating to the taxpayer information is handled appropriately.

This position is a part-time, temporary assignment.  The work schedule is as follows:
- 20 - 30 hours/week through December 16, 2019,
- 40 hours/week January - April 17, 2020, then
- 20 hours/week through October 2020 with two months off in July and August

Ability to attend monthly UWBA Site Coordinator meetings and trainings in Oakland required.

RESPONSIBILITIES

- Oversee all operational needs of a tax site.
- Recruit volunteers and ensure all volunteers meet the IRS training and documentation requirements according to their volunteer positions.
- Coordinate closely with quality reviewers and coaches and support their efforts to ensure accuracy of returns.
- Work closely with SparkPoint Coordinator to develop seamless connections to other SparkPoint Asset Building programs and services for clients.  
- Coordinate services with Census Fremont project, sharing opportunities for cross training and outreach.  
- Track and report hours for volunteers.  
- Maintain and monitor on-line customer appointment logs.
- Work collaboratively with In-take Sites and UWBA to coordinate the virtual VITA process.  Responsible for assigning returns to tax preparers, tracking return status, contacting customers, and updating and maintaining appropriate log sheets.
- Communicate effectively with site staff and to manage facilities support and scheduling issues
- Ensure timely electronic filing of tax returns and resolution of rejects, working closely with the VITA Quality Assurance Coordinator.   
- Address equipment, software, supply and other site needs in a timely fashion, working together with the IRS and UWBA EIKISI staff.
- Coordinate volunteer hospitality and volunteer recognition event, in collaboration with SparkPoint Coordinator.
- Communicate regularly with volunteers and maintain volunteer database.
- Create marketing materials for the VITA Program, i.e. flyers, articles for newspapers, electronic newsletters, email blasts, etc.
- Execute site procedures according to UWBA Campaign guidelines.
- Manage workflow of tax site: set-up space; facilitate client sign-in and intake; ensure orderly and thorough screening process and reduce wait time.
- Manage supplies and materials, keep files and supplies organized, and order new supplies when necessary. Keep track of site budget and expenses.
- Ensure security of confidential information.
- Ensure proper reporting and record keeping. Collect, compile and submit to the Campaign required statistics and surveys relating to the taxpayer information.
- Serve as the main contact for clients to address questions or concerns about their experience at the tax site. Promptly respond to inquiries from clients or the IRS.
- Other related duties as assigned.

BACKGROUND: In service to the City of Fremont and the Tri-City community for over 35 years, the City of Fremont’s Human Services Department (HSD) provides services to youth, families, and seniors.  During its tenure, HSD’s ability to build strong partnerships throughout Fremont’s diverse community has allowed it to become a trusted ally to residents who are most in need. As such, HSD is well suited to engage with hard to count populations to help educate them on the importance of the 2020 Census.  Under the direction of the City Manager’s Office, the Human Services Department, through its Aging and Family Services and Family Resource Center Divisions, will provide the platform for a targeted outreach and education effort that will ensure a complete count of the Hard to Count (HTC) residents living in southern Alameda County.

THE POSITION: The Census 2020 Volunteer Coordinator will work under the direction of a Management Analyst in the Fremont City Manager’s Office to oversee a coordinated effort to recruit and train Census 2020 volunteers who can educate and assist individuals to complete their census questionnaire.  

EXAMPLES OF DUTIES:
- Work with targeted community leaders to recruit volunteers within diverse community organizations.
- Develop a recruitment strategy using social media, Volunteer Match, current connections and email groups.
- Recruit volunteers with strategies used to attract volunteers for the FRC’s Volunteer Income Tax Assistance (VITA) program.
- Develop a training curriculum using tools provided by Complete Count Alameda County and State and Federal Complete Count resources as well.
- Embed Census volunteers in the FRC VITA program screening room, and at the FRC Welcome Center.
- Develop a staffing calendar for volunteers to be placed at VITA sites and the FRC Welcome Center to serve as our Question Assistance Center (QAC) at the Fremont Family Resource Center.
- Develop a strategy for conducting a complete count of the unhoused population, working in partnership with homeless service providers and the Winter Shelter. Develop a quasi-mobile Question Assistant Center, training homeless individuals to volunteer. By engaging volunteers who are experiencing homelessness in this activity, we feel other homeless individuals will be more likely to trust the information and complete the Census.
- Train volunteers to use technology required for Census completion use.
- Train partner agency volunteers on the use of technology required by this project.  
- Develop a volunteer outreach schedule as well to ensure that HTC residents are educated about the Census
- Other related duties as assigned.

THE DEPARTMENT

The Fremont Family Resource Center (FRC) is a Division of the Human Services Department of the City of Fremont, and provides core services to a collaboration of 24+ State, County, City of Fremont and non-profit organizations co-located and working together to serve families in southern Alameda County.  Services of the FRC include adult and youth employment, cash aid, CalFresh food stamps, child care information and referral, counseling, public health and mental health services, housing information, parent support services, educational programs, taxes, credit repair, personal support services, intensive and coordinated family case management, workshops and support groups. Services of the FRC Core Team include Family Support Services, Working Wellness Team (formerly called Family Service Team), Adult Outpatient Psychotherapy and SparkPoint (a financial coaching center).

THE POSITION

As a member of the FRC Division, the Counselor will provide short term individual, family, and group counseling services to enhance mental health of Cal-WORKS participants referred to us, to assist them in removing barriers to getting back into the workforce, and to individuals with moderate to severe mental health concerns who are referred by the county ACCESS program.  The program name for the Cal WORKs contract is Working Wellness,  and the model is a multi-agency and multi-disciplinary team that is based on IPS ( Individuals Placement and Support) and includes the client as part of the team.  The goals of IPS are to assist the clients in getting into the workforce.  The Counselor will be a member of the Working Wellness Team and will provide mental health services working individually with CalWORKs participants.  In addition, the Counselor will  work with non-CalWORKs individuals referred by ACCESS through the Adult Outpatient Therapy contract.  Additional language capacity strongly encouraged.

This is a temporary, full-time long-term assignment with an expected duration of six months.  

EXAMPLES OF DUTIES

- Conduct intake evaluations to determine type and severity of problems.
- Establish a diagnosis and prepare written treatment plans.
- Determine counseling objectives.
- Observe client behavior and modify treatment plans to incorporate new information and changing perceptions.
- Perform individual, family and group counseling to enhance mental and emotional health and level of social functioning using a variety of therapeutic and counseling techniques.
- Participate as client’s advocate on the Working Wellness Multi-Disciplinary Team.   
- Coordinate with the Family Support Services  Case Manager to address parent/family needs, and with the other service providers on the Working Wellness Team.
- Conduct home visits as indicated, and/or see the client in the community or an alternate mid county office.
- Refer clients to available therapeutic, social service, educational and medical resources when needed.
- Conduct crises intervention when necessary.
- Maintain clinical documentation in PsychConsult or the new E H R , the Human Services’ Department’s Electronic Medical Record as required.   
- Utilize an integrated approach that incorporates the following evidence-based and best practice models, such as but not limited to:
- Individual Placement and Support ( IPS) - working collaborative with IPS Employment Specialist
      • Brief-therapy models, including: Cognitive Behavioral Therapy (CBT); Emotional Freedom Technique   
          (EFT); Assertive Community Treatment (ACT); Narrative work; Eye Movement Desensitization and   
           Reprocessing (EMDR)
      • Therapeutic skill building, including: Mindfulness; Boundary setting; Self-care
      • Life Skill building, including Organization, Prioritization and Budgeting  

THE POSITION

The City of Fremont’s Human Services Department is currently looking for a temporary employee to serve as Winter Shelter Coordinator. This position is responsible for the daily operations of the shelter and overseeing monitors and volunteers who staff the facility.  This position reports to the Human Services Director, or her designee, and coordinates with the Department’s Executive Assistant regarding scheduling, reporting, and other administrative tasks.

The Coordinator position can work up to 40 hours a week, between the hours of 4:30pm and 7 am.  The Winter Shelter will be open from November 15th through March 15th, to provide a safe and welcoming environment for individuals and families experiencing homelessness. Participants will have access to the shelter from approximately 6:30 p.m. to 7:00 a.m., where they will be provided a warm dinner, restroom facilities, sleeping bags, cots, breakfast, and a to-go lunch.

EXAMPLES OF RESPONSIBILITIES

- This position is responsible for maintaining the health and safety of homeless individuals and families who are living on the streets or in their cars and are in need of emergency shelter.
- Oversee the monitors to ensure that they follow procedures and support them in decision-making, while enforcing rules and procedures with participants.
- Maintain the inventory of supplies to ensure they are adequate for the functioning of the warming shelter.
- Coordinate with City Serve Compassion Network regarding food and site volunteers to ensure timely delivery of meals and adequate volunteer support of shelter functions.
- Responsible for accurate, daily data collection.
- Coordinate medical services with Tri-City Health Services.
- Ensure that monitors complete nighty report of their observations and notes.
- Coordinate with Abode Services regarding outreach workers.
- Work compassionately with those who have difficulty engaging with service providers.
- Maintain a welcoming, safe, and equitable environment for clients, monitors/other staff, and volunteers.
- Effectively resolve conflicts among participants and de-escalate potentially violent situations.
- Coordinate with janitorial and building maintenance to communicate issues and schedule routine cleanings.
- Ensure participant adherence to rules, especially related to behaviors that are unsafe.  If necessary, notify public safety personnel to help “exit” clients with inappropriate or unsafe behaviors.
- Exercise good judgement and be sufficiently confident to call for 911 assistance in case of medical or other emergency.
- Coordinate with Human Services Executive Assistant regarding monitor work schedules to ensure adequate staffing at all times.
- Other related duties as assigned.

POSITION: The City of Fremont opens their Winter Shelter every winter to provide a safe and welcoming environment for individuals and families experiencing homelessness. Participants have access from approximately 6:30 p.m. to 7 a.m., where they will be provided with a warm meal, restroom facilities, sleeping bags, cots, Breakfast, and a to-go bag. The Winter Shelter is open from mid-November to mid-March. The Human Services Department is currently recruiting for Winter Shelter monitors for next season (2019/2020).

The position will work up to 30 hours per week.

EXAMPLES OF DUTIES:

• Maintain the health and safety of homeless individuals and families who are living on the streets or in their cars and are in need of emergency shelter from cold weather and rain.
• Welcome and pre-screen new participants and supervise participant movement.
• Maintain a friendly and inviting environment.
• Work compassionately with those who have di?culty engaging with service providers.
• E?ectively resolve conflicts among participants and de-escalate potentially violent situations.
• Monitor participant activities, oversee showers and food distribution; help coordinate medical transportation to morning appointments.
• Maintain a safe and supportive environment.
• Direct volunteers who will assist in bringing food and serving homeless clients.
• Setup tables for food service, hand out bedding, warm clothing and other amenities such as shampoo, tooth brushes, etc.
• Ensure participants adherence to rules, especially related to behaviors that are unsafe. If necessary, notify public safety personnel to help “exit” clients with inappropriate or unsafe behaviors.
• Respond appropriately to emergencies.
• Maintain daily sign-in sheet.
• Ensure facility is maintained in a clean and orderly fashion.
• E-mail information to Human Services Director after each shift regarding the number of participants, any need for supplies, and reports of clients who exhibited inappropriate behavior.
• Other duties as assigned.

THE POSITION
The City of Hayward is excited to announce its recruitment for the position of Family Counselor. Under general direction, the Family Counselor provides crisis intervention, counseling, and referral services to youth, families, and individuals and performs other related duties as required, such as school based, case management, and gang prevention/intervention services. This position is partially funded by Alameda County Probation Department, Delinquency Prevention Network, RFP 901499.

DEADLINE TO APPLY: Next review scheduled for September 19, 2019; First round applicants need not reapply; Open Until Filled

DISTINGUISHING CHARACTERISTICS

This is a journey level professional classification and the incumbent performs the full range of counseling duties within the Youth and Family Services Bureau of the Hayward Police Department.  Employees at this level receive occasional instruction as new or unusual situations arise. Positions in this classification differ from the higher level Counseling Supervisor in that the latter is responsible for providing direct supervision to professional and clerical staff.

APPLICATION AND SELECTION PROCEDURE
To apply for this posting, please create an account profile with Government Jobs by clicking on the following link https://www.governmentjobs.com/Home/ApplicationGuide as your CalOpps profile information will not transfer automatically to Government Jobs.

POLICE COMMUNICATIONS DISPATCHER

$5,336 - $6,810 per month

Plus excellent benefits

Pay Incentives:

Shift differential (3% Swing, 5% Nights)

P.O.S.T. Certificate Pay (3% Public Safety Dispatcher, 5% Records Supervisor)

Bilingual Pay (2.5% Conversational, 5% Full, 10% Expert)

Additional Specialty Pays:

CTO (5%), HNT (1%), CSI (1%)

DEADLINE TO APPLY:  OPEN UNTIL FILLED (Apply by Friday, October 4, 2019 for first consideration)

THE POSITION:

The City of San Rafael Police Department is recruiting for a full-time, Police Communications Dispatcher.  This is a specialized police civilian classification and performs all duties required to effectively dispatch police services including operating police radio communication equipment to communicate with the public and police.  Receives, interprets, and transmits information essential to the delivery of emergency and non-emergency police services.

This position performs the following essential job duties:

• Monitors local emergency services radio transmissions; maintains contact and monitors status of field units; monitors the county mutual aid channel.
• Responds to emergency phone lines, including calls to and from fire department, alarm companies, and tow companies.
• Prioritizes needs of difficult callers, including hysterical victims, incoherent persons and suicidal subjects; assesses and evaluates emergency situations.
• Enters calls for service information into the CAD system, including type, location, nature and description of event; enters all field unit transmissions.
• Enters information into automated systems, including temporary warrants, missing persons, property, stolen vehicles, domestic violence restraining orders and firearms; searches various databases and automated systems in response to information requests.
• Performs a variety of clerical duties, including photocopying, completing forms and maintaining records; receives and responds to document requests for warrants and DMV printouts.
• Operates a variety of specialized equipment related to dispatch work.
• Answers front office non-emergency lines after hours.
• Informs on-duty shift Sergeant of street activity and pending calls for service.
• May train and evaluate new employees.
• Performs related duties as required.

To be eligible for this position you must have knowledge of:

• CAD procedures
• Police dispatch radio and phone equipment
• City and Department policies and procedures
• Information technology, personal computers and related software applications
• City geography and beat structure
• Use of reference maps and code manuals
• Civil and criminal codes

• Operate a variety of police specific and general office equipment
• Accurately dispatch personnel and equipment
• Speak and think clearly in emergency situations
• Listen and ascertain relevant information quickly and accurately
• Understand and carry out complex oral and written instructions
• Deal tactfully and courteously with the public
• Classify and prioritize service requests
• Establish and maintain cooperative relationships with the public and fellow employees

• High school diploma or general education degree (GED)
• One (1) year experience in public safety work or equivalent combination of education and experience.

LANGUAGE/MATHEMATICAL/REASONING SKILLS:

• Ability to read and interpret documents such as rules, operating and maintenance instructions and procedure manuals.
• Ability to write routine reports and correspondence.
• Ability to speak effectively to the public and police personnel in emergency and high stress situations.
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  While performing the duties of this job, the employee is regularly required to sit; walk; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear.  The employee is occasionally required to stand and walk.  The employee must regularly lift and/or move up to 10 pounds and frequently lift and/or move up to 50 pounds.  Specific vision abilities required by this job include close vision and ability to adjust focus.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  While performing the duties of this job, the employee is regularly exposed to video display and regularly works in evenings or weekends.  The employee occasionally works in inside environmental conditions.  The noise level in the work environment is usually moderate.

APPLICATION AND SELECTION PROCESS:

City of San Rafael application is required.  Resumes do not substitute for the City application.  Candidates should detail related education and experience on the application since this information will be used to determine who will be invited to participate in the next phase of the examination process.  The examination process may include any or all of the following:  application appraisal and oral board examination.  Note:  Prior to appointment, candidate must bass a pre-employment physical, background check, reference check, driving record, drug screen and fingerprinting.  To file an application, go to:  www.calopps.org.  Select “Member Agencies”. Select “San Rafael”.  Follow this link to submit your application: https://www.calopps.org/san-rafael/job-19920261.

For more information about the City of San Rafael, please visit our website at www.cityofsanrafael.org.

Reasonable Accommodation:  The City of San Rafael will make reasonable accommodations in the exam process to accommodate disabled applicants.  If you have a disability for which you require an accommodation, please contact us at (415) 485-3474 at least seven (7) days before the oral board date.

A Dispatcher I is a civilian employee of the Police Department who performs a variety of tasks in the Department’s Support Services Division. The Dispatcher I receives incoming calls for police assistance and response; acts as a primary Dispatcher when appropriate; performs a variety of general support duties related to police communications; completes a wide variety of general clerical duties.

The Dispatcher I duties may include, but are not limited to, the following:

Answer emergency and non-emergency police related phone calls, help prioritize requests for service based upon available resources, receive radio requests and handle accordingly, type, process and file a wide variety of reports and materials including memos, letters, complaints, declarations, warrants, citations, crime and traffic reports.  Assists Department personnel and the public in person and by phone performing record checks, collecting fees and mailing requested reports to outside agencies in accordance with established regulations.  A Dispatcher I may be assigned to work various hours, shifts, holidays, weekends and overtime.

APPLICATION

To apply, please complete an application and supplemental questionnaire online at www.calopps.org. Resumes will not be accepted in lieu of a City employment application.  Typing certification of 40 wpm net (5 minute test taken within the last 12 months) must be submitted with application.  Certificates will only be accepted from a recognized business, adult school, or employment agency. Online typing test results will not be accepted. Applications received without a valid typing certificate, or not meeting the minimum words per minute (40 wpm net) will not be considered and applicants will not be contacted to correct the deficiency. Lateral applicants from a POST certified agency are not required to submit a typing certificate.

 SELECTION PROCESS

CONTINUOUS RECRUITMENT:  Applications will be reviewed on an ongoing basis.  You must ensure complete submission of employment application and typing certificate as recruitment may close at any time.  Qualified applicants may be invited to take a written, entry-level Dispatcher test administered by City personnel. Applicants will be notified by email of the scheduled time and location.  Lateral applicants from a POST certified agency will not be subject to a written test. The most qualified applicants based on background and experience as evidenced by their application, and those with a passing score of 70% on the written test will be invited for an oral board interview, which is weighted 100%.  To be placed on an eligibility list, an applicant must receive a passing score of 70 or more from each panel member.

A thorough background check, as well as a physical, including a drug screen, psychological evaluation, and polygraph exam will be conducted on the top candidates prior to appointment consideration.  Failure to achieve a qualifying score on any portion of the examination process will eliminate a candidate from further consideration.

IMMIGRATION REFORM AND CONTROL ACT

To comply with the Immigration Reform and Control Act, all new employees are required to provide proof of U.S. citizenship or authorization to work in the United States on their first day of employment.

EQUAL OPPORTUNITY EMPLOYER

The City of Pleasant Hill is an Equal Opportunity Employer. In accordance with the Americans with Disabilities Act of 1990 (ADA), requests for special accommodations during any stage of the examination process should be made in advance to the Human Resources Department.

THE POSITION:

Under general supervision, the Clinical Supervisor plans, organizes, participates in and oversees the clinical work and clinical staff of Youth and Family Services, including coordinating crisis and counseling intervention services, providing technical expertise, guidance and supervision for clinical staff, administering the clinical intern program, and performing related duties as required.

ESSENTIAL DUTIES:

Duties may include but are not limited to the following: 

• Plans, organizes, assigns, supervises, reviews, and evaluates the work of clinical staff; recommends selection of clinical staff; trains clinical staff and provides for their professional development; administers discipline as required. 
• Provides clinical expertise and consultation to clinical staff, interns, and police officers.
• Administers the clinical intern program; actively participates in intern recruitment, placement, training, and completion of all documentation required by educational institutions. 
• Provides group and individual counseling to youth and provides family therapy when appropriate, including the most challenging cases; provides crisis assessment and intervention; develops treatment plans and implements interventions; coordinates and follows up on referrals to relevant agencies and service providers; and provides follow-up support to students and families.  
• Conducts assessments of youth, individuals and families to identify appropriate resources and provide referral services.  
• Works in close collaboration with the Program Manager to develop and implement consistent standards and practices in clinical operations; develops and/or revises policies and procedures in response to changing client and organizational needs; participates in the development of Youth and Family Services goals and objectives. 
• Coordinates and responds to the rare occasions of crisis Union City Police Department call-outs and other community emergency situations as needed. 
• Ensures that staff remains current in the professional, legal and ethical standards of the profession; provides training and workshops as necessary for clinical staff and interns.
• Conducts and participates in meetings, trainings, and workshops with community partners, schools, and guardians to ensure high-quality delivery and coordination of services.
• Develops and maintains relationships with all stakeholders, including other social welfare agencies and organizations; conducts presentations and workshops for guardians on various educational topics.
• Works with the Program Manager to develop, track, and compile clinical program data and statistics; prepares various local, state and federal reports as necessary.