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The City of Redwood City Invites Applications for:

ECONOMIC DEVELOPMENT MANAGER

# 20A-37

ABOUT THE POSITION

Under direction of the Assistant City Manager, this position will identify opportunities to support a diverse and strong business community using both traditional and innovative techniques, and will initiate key economic activities based on the City’s General Plan, Downtown Precise Plan, and regional initiatives. As a key member of the City Manager’s Office, the incumbent will develop strong internal and external relationships that will foster a positive business climate, and will recommend the tools to facilitate desired objectives.  The Economic Development Manager will initiate marketing and outreach activities to identify retail, restaurant, entertainment, and business opportunities for the downtown area and other key business districts. Additionally, the Economic Development Manager will manage the City’s real estate assets and facilitate real estate-related transactions to support City projects and initiatives. Including administering leases and licenses, real estate contracts, proposals, and development agreements.

REVIEW THE JOB ANNOUNCEMENT

• Please click on the job announcement and Executive Management Benefits files below to review the recruitment Job Announcement and a listing of full benefits.
• A complete application is required, including a resume and supplemental questionnaire.
• Please see special instructions for more information on supplemental questionnaire.
• Submit your application online via CalOpps by 5:00 pm on Sunday, November 22, 2020.
• Applications will be reviewed continuously as they are received.

Come join the City of Foster City Police Department.  The City of Foster City provides you with a supportive City Council and community, responsible government, and family atmosphere at the heart of the San Mateo Peninsula. The Foster City Police Department has 39 sworn and 15 civilian positions. The Foster City Police Department offers a variety of assignments such as Motors, SWAT, Detectives, Youth Services, and K9 to promote your personal and professional development.  The Department philosophy is to provide:

"Excellent Service - Every Call - Every Contact - Every Day!"

www.FosterCityPD.org

To review the essential duties and job-related qualifications for this position, please follow the job description link below.

Salary and Benefits:  (see additional detail under Benefits)

• $8,318 - $10,111 per month
• Paid vacation and paid sick leave accrual
• Annual uniform allowance of $900
• 3-day work week/12-hour shift or 4-day work week/10-hour shift
• Educational Incentive Pay $250 - $500
• Special Assignment pay
• Bilingual Pay
• Sabbatical Program 40 - 160 hours depending on years of service
• Holiday Pay: additional 5.4%

Applications will be accepted until Friday, November 6, 2020 OR upon receipt of the first 100 applications- whichever occurs first.

Interviews: TBA

Resumes are not accepted in lieu of completing a city application.

DEFINITION

PC/LAN Technician I: Under supervision, performs skilled technical work on the City’s Personal Computers and Local Area Network, and network servers, including hardware, software and peripherals, and performs other duties as assigned.

PC/LAN Technician II: Under general supervision, performs complex technical work on the City’s Personal Computers and Local Area Network, and networks servers, including hardware, software, and peripherals, may supervise the work of lower level staff, and perform other duties as assigned. Positions in this class require frequent use of a high degree of independent judgment and interpretative ability. Duties do not always follow standard routines; the employee recommends changes in methods and procedures when necessary. The class is required to have operating knowledge of computer systems and greater overall experience.

Positions in the PC/LAN Technician II classification are flexibly staffed and normally filled from advancement from the PC/LAN Technician I class, or when filled from the outside, require specific technology experience. Appointment to this class requires the employee to be performing substantially the full range of PC/LAN Technician duties and to meet the qualifications for the class. The class requires the ability to work independently exercising judgment and initiative and a greater knowledge of the City’s computer systems.

EXAMPLES OF DUTIES

Analyzes, troubleshoots, and repairs computer systems and peripherals; provides end- user support for hardware and desktop applications; assists end-users in understanding personal computer functions and software application features; installs, replaces, and upgrades personal computer hardware, software and peripherals; may assist in developing and presenting training programs for end users; provides day-to-day support and maintenance of the City’s phone system.

MINIMUM QUALIFICATIONS

Knowledge of: Microsoft Office automation applications and operating systems; network infrastructure devices such as hubs, routers, and switches; TCP/IP and other network protocols; antivirus and other security precautions; PC hardware/software troubleshooting and resolution; network security; system backup and recovery techniques; file system management; hardware setup and configuration.

Ability to: Apply industry-standard techniques for servicing personal computers, including installation, upgrade, and replacement of hardware, software, and peripherals; lift and move computers and related equipment safely; interact positively and cooperate with co-workers, respond politely to customers, work as a team member, function under demanding time pressure, respond in a positive manner to supervision, and attend work and perform duties on a regular and consistent basis.

Experience:

PC/LAN Technician I: A minimum of one year of full-time experience in maintenance of personal computers.

PC/LAN Technician II: Three years of full-time experience in maintenance of personal computers.

Education:

PC/LAN Technician I: Graduation from high school or equivalent.

PC/LAN Technician II: Graduation from high school or equivalent.  An Associate Degree or vocational training in Computer Science or a related field, and/or an A+ Certification is desirable.

License: Possession of a valid Class C California Driver’s License.

Join a professional and progressive department that is LOVED by its community…Join SBPD!

Want to work with dedicated people like yourself to make a real difference in the community? Be a part of our dedicated team making a positive impact on the community!

The City of San Bruno is currently recruiting for POLICE OFFICER (Academy Graduates, Lateral)

Filing Deadline: Continuous

Application Requirements: POST Certificate dated within 30 months 

Annual Salary: $98,784—$121,212 

THE POSITION

The San Bruno Police Department has a long-standing tradition of small-town service with a big-city dedication to public safety.  The department employs a community-oriented policing and problem-solving philosophy where members of the organization are encouraged to develop innovative strategies to improve police operations and service to the community.  

Police Officers will work on assigned, rotating shifts, patrolling City streets, parks, commercial and residential areas to preserve the peace; providing traffic control, investigation and first-aid at accidents; performing detection, investigation and arrest of persons involved in crimes or misconduct; responding to emergency calls and investigating robberies, civil disturbances, domestic disputes, fights, drunkenness, missing children, prowlers, abuse of drugs, and other criminal activity; taking appropriate law enforcement action; serving and protecting the public, and performing additional duties as required. 

The San Bruno Police Department offers the opportunity to work in a variety of specialty positions, including Detective, Motorcycle Officer, K9 Handler, SWAT, School Resource Officer, Hostage Negotiator, Narcotics Officer, DEA Task Force Agent, and more. 

In addition to graduation from high school, the following are required:

• At least 21 years of age
• No felony convictions or disqualifying criminal history
• US Citizenship or Permanent Resident Alien who is eligible and has applied for citizenship
• A valid CA Driver’s License
• Must meet all basic requirements AND possess a California POST Basic Training Police Academy certificate within the past thirty (30) months from the date of potential hire.
• Pass rigorous background investigation
• 2-year or 4-year degree in police science, law enforcement, criminal justice administration, public administration, or a related field is preferred

This is a continuous recruitment.  For a full, detailed class specification, click HERE.

Check out our excellent benefits!

• CalPERS retirement formula of 3% @ 50 for classic members or 2.7% @ 57 for new members
• Education incentive pay up to 8.5%
• Annual accruals of 10-23 vacation days based on years of service, 14.5 holidays and 12 sick days
• Opportunity for bilingual incentive pay up to 2.5%
• Annual uniform allowance
• Deferred compensation
• Medical, dental and vision benefits provided with employee contribution
• Life Insurance equal to one year’s annual salary provided at no cost
• Long-term disability insurance provided at no cost
• Home loan assistance program
• Section 125 Flexible Benefit Plan
• Tuition reimbursement

How to Apply

Applications may be submitted online at www.calopps.org. Applicants must attach a copy of a valid POST Certificate dated within the past 30 months from date of potential hire in order to be considered. Applications that do not have the required document(s) attached will be considered incomplete.  The City of San Bruno utilizes a merit-based selection system. Such a system is competitive and based on broad outreach efforts and equal opportunity for qualified applicants to take part in a process designed to determine the qualifications, fitness and ability of competitors to perform duties of the position.
For technical assistance, please contact Human Resources at (650) 616-7055.

Reasonable Accommodations: 

The City of San Bruno is an Equal Opportunity Employer (EOE) and as such does not discriminate on the basis of age, race, color, sex, gender, religion, ancestry, physical or mental disability, marital status, sexual orientation, or national origin in its employment actions, decisions, policies and practices. If you require special accommodations, please contact us to discuss your needs.

Join a professional and progressive department that is LOVED by its community…Join SBPD!

Want to work with dedicated people like yourself to make a real difference in the community? Have you been searching for a rewarding career?

Be a part of our dedicated team making a positive impact on the community!

THE POSITION

Police Officer (Entry-Level)

Filing Deadline:      Continuous

Annual Salary: $98,784 — $121,212 (Salary is 10% less while attending Police Academy)

We are searching for highly motivated people who are seeking a rewarding career in public service with a family-oriented organization that is deeply committed to protecting and serving the people who live, work and play in San Bruno. 

Candidates hired in this position will be compensated while attending the Police Academy, as well as during the Field Training Program.  This position does not require any prior law enforcement experience.

What you will do:

• Patrolling the city,
• Responding to a variety of emergency calls,
• Conducting criminal investigations,
• Making arrests,
• Conducting traffic enforcement,
• And so much more.    

The San Bruno Police Department offers the opportunity to work in a variety of specialty positions, including Detective, Motorcycle Officer, K9 Handler, SWAT, School Resource Officer, Hostage Negotiator, Narcotics Officer, DEA Task Force Agent, and more. 

In addition to graduation from high school, the following are required:

• At least 21 years of age
• No felony convictions
• US Citizenship or Permanent Resident Alien who is eligible and has applied for citizenship
• A valid CA Driver’s License
• Passing score of 48 on PELLETB and WTSB score of 320 within one year
• Pass rigorous background investigation
• 2-year or 4-year degree preferred

This is a continuous recruitment.  For a full, detailed class specification, click HERE.

Check out our excellent benefits!

• CalPERS retirement formula of 3% @ 50 for classic members or 2.7% @ 57 for new members
• Education incentive pay up to 8.5%
• Annual accruals of 10-23 vacation days based on years of service, 14.5 holidays and 12 sick days
• Opportunity for bilingual incentive pay up to 2.5%
• Annual uniform allowance
• Deferred compensation
• Medical, dental and vision benefits provided with employee contribution
• Life Insurance equal to one year’s annual salary provided at no cost
• Long-term disability insurance provided at no cost
• Home loan assistance program
• Section 125 Flexible Benefit Plan
• Tuition reimbursement

How to Apply

Applications may be submitted online at www.calopps.org. The City of San Bruno utilizes a merit-based selection system. Such a system is competitive and based on broad outreach efforts and equal opportunity for qualified applicants to take part in a process designed to determine the qualifications, fitness and ability of competitors to perform duties of the position.

PLEASE NOTE:  Applicants must attach the following scores, dated within one year, to their application:  1) PELLETB POST Entry-level Law Enforcement Test Battery (minimum TScore 48) and 2) WSTB Physical Agility Work Sample Test Battery (minimum score 320).  Applications without the required documents attached will be considered incomplete. Proof of registration for the tests also accepted. Test scores must be received before the oral panel board in order to continue in the recruitment process.      

Reasonable Accommodations: 

The City of San Bruno is an Equal Opportunity Employer (EOE) and as such does not discriminate on the basis of age, race, color, sex, gender, religion, ancestry, physical or mental disability, marital status, sexual orientation, or national origin in its employment actions, decisions, policies and practices. If you require special accommodations, please contact us to discuss your needs.

Applications are being accepted for the position of Police Recruit with the City of South San Francisco. 

CONTINUOUS RECRUITMENT

As a continuous recruitment, please ensure timely and complete submission of employment application and supporting documents. This recruitment is to establish an eligible list for anticipated future vacancies.

Please note: This job posting is for recruit/entry-level applicants and NOT for lateral-transfer, academy graduates, and academy attendees.

THE CITY OFFERS AN ATTRACTIVE BENEFIT PACKAGE AS WELL AS CALPERS RETIREMENT PLAN.

The City of South San Francisco is a General Law city with a population of 68,000 residents that grows to 110,000 during business hours. South San Francisco is strategically located on the west shore of the San Francisco Bay, in northern San Mateo County, 10 miles south of San Francisco. This City is also located along the Bay Area's main transportation routes, included 101, 280, Caltrain, BART, San Francisco Bay Ferry, and the San Francisco International Airport.

The City of South San Francisco is a full-service city with 12 City Departments including Police; Fire; Parks and Recreation; Public Works; Economic and Community Development; City Attorney; Library; Finance; Information Technology; Human Resources; City Clerk; and Office of the City Manager.  The City has a Council-City Manager form of government with more than 460 full-time regular employees.

The City of South San Francisco proudly remains The Industrial City, a reflection of its steel mill and ship building past.  In recent years, the City has been redefined to reflect the innovative, entrepreneurial and industrious spirit, which has made South San Francisco the Biotech Capital of the World.

South San Francisco’s biotechnology cluster is the largest in the world, with roughly 45,000 life science workers, 200 biotech companies, and over 12 million square feet of office/R&D facilities – with an additional 9 million square feet of new R&D facilities in the development pipeline. 

South San Francisco enjoys a high quality of life with an extensive public parks system, active library and learning programming and a dynamic, engaged community making South San Francisco a great place to live, learn, work and play. 

THE DEPARTMENT:

The City of South San Francisco has 83 sworn and 35 civilian positions. The Department’s philosophy is one of participative management, with a high degree of emphasis on training and education. It employs team and community-oriented policing and problem-solving concepts and recognizes the importance of staying contemporary with technological advances. The Department acknowledges that the responsibility for public safety and the quality of life in our neighborhood is a responsibility share with the whole community. 

A new state-of-the-art Police Department building and 9-1-1 Communications Center is currently being built across road from the current police building.  Construction is progressing on-schedule, with no delays for COVID-19 concerns.  The building is slated to be completed in August 2021, with a move-in shortly thereafter.  The new Police Building includes a large training room for defensive tactics, a dedicated indoor firearms range, and progressive construction incorporating the latest in Police Station design concepts.  The 9-1-1 Communications center will have the latest communications and dispatching technologies to provide improved service and response to South San Francisco residents. 

SSFPD Recruitment Video

Applications are being accepted for the position of Police Officer ~ Academy Graduate & Academy Attendee with the City of South San Francisco.

THIS IS A CONTINUOUS RECRUITMENT.

This job posting is for academy graduates and academy attendees only and NOT for lateral transfer or entry-level applicants.

THE CITY OFFERS AN ATTRACTIVE BENEFIT PACKAGE AS WELL AS CALPERS RETIREMENT PLAN.

The City of South San Francisco is a General Law city with a population of 68,000 residents that grows to 110,000 during business hours. South San Francisco is strategically located on the west shore of the San Francisco Bay, in northern San Mateo County, 10 miles south of San Francisco. This City is also located along the Bay Area's main transportation routes, included 101, 280, Caltrain, BART, San Francisco Bay Ferry, and the San Francisco International Airport.

The City of South San Francisco is a full-service city with 12 City Departments including Police; Fire; Parks and Recreation; Public Works; Economic and Community Development; City Attorney; Library; Finance; Information Technology; Human Resources; City Clerk; and Office of the City Manager.  The City has a Council-City Manager form of government with more than 460 full-time regular employees.

The City of South San Francisco proudly remains The Industrial City, a reflection of its steel mill and ship building past.  In recent years, the City has been redefined to reflect the innovative, entrepreneurial and industrious spirit, which has made South San Francisco the Biotech Capital of the World.

South San Francisco’s biotechnology cluster is the largest in the world, with roughly 45,000 life science workers, 200 biotech companies, and over 12 million square feet of office/R&D facilities – with an additional 9 million square feet of new R&D facilities in the development pipeline. 

South San Francisco enjoys a high quality of life with an extensive public parks system, active library and learning programming and a dynamic, engaged community making South San Francisco a great place to live, learn, work and play. 

THE DEPARTMENT:

The City of South San Francisco has 83 sworn and 35 civilian positions. The Department’s philosophy is one of participative management, with a high degree of emphasis on training and education. It employs team and community-oriented policing and problem-solving concepts and recognizes the importance of staying contemporary with technological advances. The Department acknowledges that the responsibility for public safety and the quality of life in our neighborhood is a responsibility shared with the whole community. 

A new state-of-the-art Police Department building and 9-1-1 Communications Center is currently being built across the road from the current police building.  Construction is progressing on-schedule, with no delays for COVID-19 concerns.  The building is slated to be completed in August 2021, with a move-in shortly thereafter.  The new Police Building includes a large training room for defensive tactics, a dedicated indoor firearms range, and progressive construction incorporating the latest in Police Station design concepts.  The 9-1-1 Communications center will have the latest communications and dispatching technologies to provide improved service and response to South San Francisco residents. 

SSFPD Recruitment Video

Requirements in addition to a completed online application:

POST Academy Graduate: Possess a Certified POST Basic Course Certificate of at least 800 hours issued within 3 years of submitting an application (copy of California POST Academy Certificate must accompany application).

POST Academy Attendee: Currently enrolled in a POST Basic Academy as a “non-affiliate,” of at least 800 hours. (Letter from academy verifying current enrollment must accompany application).

Education: Graduation from a U.S. High School or the equivalent with additional education at the community college level preferred.

Qualifications: Minimum 21 years of age at time of examination and must meet standards of adequate physical stature, endurance, and agility.

Licenses or Certificates:

• Ability to obtain an appropriate California Driver’s license, which must be maintained as a condition of employment.

 *A copy of all required certifications must be submitted with the online employment application in order to be considered for this position.

 
Selection Process:

The Examination Process will consist of the following independent parts: 

1. Examination process will first consist of a review of application materials including the responses to supplemental questionnaire and applicable POST enrollment verification or certification.

2. The most suitable and qualified candidate(s) may receive a Personal History Statement (PHS) via e-mail to complete and return. 

3. Based on a Personal History Statement review, candidate(s) may be scheduled for an oral panel interview. 

4. Upon successful completion of the oral panel interview, candidate(s) may be placed on an eligible employment list which will be used for the appointment to the position.

Possession of minimum qualifications does not guarantee advancement in the selection process and placement on the eligible employment list. Appeals concerning administration of an examination must be submitted in writing within 2-business days from the date the event occurred.

Before a conditional employment offer is made, a thorough background check will be done, including a polygraph and fingerprint check.  If successful, candidates are then required to successfully pass a psychological, medical examination, a drug screen, and must be able to furnish proof of legal right to work in the United States. Candidates may be disqualified at any point in this process.

State and Federal Law require that all police officers be free from felony or domestic violence convictions. Applicants must be U.S. Citizens or resident aliens that are eligible and have applied for U.S. Citizenship.

Applications are being accepted for the position of Police Officer ~ Lateral Transfer with the City of South San Francisco.

THIS IS A CONTINUOUS RECRUITMENT.

This job posting is for lateral-transfer only and NOT for academy graduate, academy attendee, or entry-level applicants.

THE CITY OFFERS AN ATTRACTIVE BENEFIT PACKAGE AS WELL AS CALPERS RETIREMENT PLAN.

The City of South San Francisco is a General Law city with a population of 68,000 residents that grows to 110,000 during business hours. South San Francisco is strategically located on the west shore of the San Francisco Bay, in northern San Mateo County, 10 miles south of San Francisco. This City is also located along the Bay Area's main transportation routes, included 101, 280, Caltrain, BART, San Francisco Bay Ferry, and the San Francisco International Airport.

The City of South San Francisco is a full-service city with 12 City Departments including Police; Fire; Parks and Recreation; Public Works; Economic and Community Development; City Attorney; Library; Finance; Information Technology; Human Resources; City Clerk; and Office of the City Manager.  The City has a Council-City Manager form of government with more than 460 full-time regular employees.

The City of South San Francisco proudly remains The Industrial City, a reflection of its steel mill and ship building past.  In recent years, the City has been redefined to reflect the innovative, entrepreneurial and industrious spirit, which has made South San Francisco the Biotech Capital of the World.

South San Francisco’s biotechnology cluster is the largest in the world, with roughly 45,000 life science workers, 200 biotech companies, and over 12 million square feet of office/R&D facilities – with an additional 9 million square feet of new R&D facilities in the development pipeline. 

South San Francisco enjoys a high quality of life with an extensive public parks system, active library and learning programming and a dynamic, engaged community making South San Francisco a great place to live, learn, work and play. 

THE DEPARTMENT:

The City of South San Francisco has 83 sworn and 35 civilian positions. The Department’s philosophy is one of participative management, with a high degree of emphasis on training and education. It employs team and community-oriented policing and problem-solving concepts and recognizes the importance of staying contemporary with technological advances. The Department acknowledges that the responsibility for public safety and the quality of life in our neighborhood is a responsibility share with the whole community. 

A new state-of-the-art Police Department building and 9-1-1 Communications Center is currently being built across road from the current police building.  Construction is progressing on-schedule, with no delays for COVID-19 concerns.  The building is slated to be completed in August 2021, with a move-in shortly thereafter.  The new Police Building includes a large training room for defensive tactics, a dedicated indoor firearms range, and progressive construction incorporating the latest in Police Station design concepts.  The 9-1-1 Communications center will have the latest communications and dispatching technologies to provide improved service and response to South San Francisco residents. 

SSFPD Recruitment Video

Requirements in addition to a completed online application:

Lateral Transfer: Completion of POST approved basic academy and actively employed by a California Law Enforcement Agency as a Peace Officer within the last twelve months; successful completion of probation and possession of POST Basic Certificate required. (Copy of California POST Basic Academy Certificate and POST Basic Certificate must be submitted with application).

Education: Graduation from a U.S. High School or the equivalent with additional education at the community college level preferred.

Qualifications: Minimum 21 years of age at time of examination and must meet standards of adequate physical stature, endurance, and agility.

Licenses or Certificates:

• Ability to obtain an appropriate California Driver’s license, which must be maintained as a condition of employment.
• POST Basic Academy Certificate
• POST Basic Certificate

 *A copy of all required certifications must be submitted with the online employment application in order to be considered for this lateral position.

Selection Process:

The Examination Process will consist of the following independent parts: 

1. Examination process will first consist of a review of application materials including the responses to supplemental questionnaire and POST certifications.

2. The most suitable and qualified candidate(s) may receive a Personal History Statement (PHS) via e-mail to complete and return. 

3. Based on a Personal History Statement review, candidate(s) may be scheduled for an oral panel interview. 

4. Upon successful completion of the oral panel interview, candidate(s) may be placed on an eligible employment list which will be used for the appointment to the position.

Possession of minimum qualifications does not guarantee advancement in the selection process and placement on the eligible employment list. Appeals concerning administration of an examination must be submitted in writing within 2-business days from the date the event occurred.

Prior to appointment, a thorough background check will be done, including a polygraph and fingerprint check.  If successful, candidates are then required to successfully pass a psychological, medical examination, a drug screen, and must be able to furnish proof of legal right to work in the United States. Candidates may be disqualified at any point in this process.

State and Federal Law require that all police officers be free from felony or domestic violence convictions. Applicants must be U.S. Citizens or resident aliens that are eligible and have applied for U.S. Citizenship.

The Redwood City Police Department is currently accepting applications for Per-Diem COMMUNICATIONS DISPATCHERS.  Using a sophisticated Computer Aided Dispatch terminal, the Communications Dispatcher receives emergency calls from within the public requesting police, fire, medical, or other emergency service; determine priority, and dispatch police, fire, ambulance, or other emergency units as necessary and in accordance with established procedures. Other responsibilities include, but are not limited to: Maintaining contact with all units on assignment and maintaining status and location of police field units and fire units; Monitoring emergency alarm boxes; Coordinating emergency calls and relay information and assistance requests involving other agencies; Entering, updating and retrieving information from networks relating to wanted persons, stolen property, vehicle registration, stolen vehicles and other information. Hours will vary depending on scheduling needs, and will be approximately 20-40 hours per month. 

The ideal candidate will embrace the City’s emphasis on excellent customer service; will be detail-oriented and able to manage multiple tasks; will have a strong work ethic and a track record of reliability and successful performance; will use initiative and independent judgment; will be a team player who likes working with a variety of City staff and the public and have a sense of humor.

Please click on the PDF link below to review the complete job announcement.

The Menlo Park Fire Protection District invites you to apply for the position of Information Technology Support Assistant (Public Service Assistant I/II).  This is a part-time, temporary position for the technically oriented person that requires flexible hours.  It is an ideal opportunity for a MIS, Computer Engineering, or Computer Science major, college graduate or for those who are computer literate and would like to develop skills and gain hands-on experience in website management and help-desk and desktop support. This position reports to the IT Manager.

Job Summary

Perform all aspects of support related to the day to day computing needs for District employees. Provide support via phone, e-mail and Intranet as well as perform problem determination at the users’ workstations throughout the District.
 

Responsibilities

• Diagnose and resolve desktop computer problems and requests from users in a timely manner. Provide assistance via phone, e-mail, remote access, and onsite support; escalating more complex requests to senior staff members. Log requests into the help system
• Install, configure, and troubleshoot hardware, including desktops, laptops, peripherals, network equipment
• Install, configure, and troubleshoot software packages, including operating systems, desktop software and custom applications
• Conduct internal software upgrades
• Maintain inventory and prep hardware for recycling. Assist in creating documentation and training manuals.
• Data Entry. Input and Quality Control Index customize forms to database
• Train end-users in operating systems, application programs, and basic computer functionality.
• Special Projects assigned

Minimum Qualifications

• Attention to detail
• Analyze situations accurately and adopt an effective course of action.
• Ability to maintain calm demeanor under customer deadline pressures
• Excellent communication skills, both written and verbal
• Maintain confidentiality.
• Strong initiative, self-motivation, and ability to complete tasks on time
• Ability to work well in a fast-paced, team environment
• Working knowledge of  Windows 10 / OS X Desktop Operating Systems
• Working Knowledge of the Microsoft Office Suite / Office 365
• Working knowledge of IOS operating system for tablets and phones
• Familiarity of Desktop and Laptop hardware components
• Familiarity with basic IT concepts

Additional Qualifications

• Working towards a Degree in Computer Science, Computer Engineering, Information System Technology or related degree
• Knowledge of network protocols and topology a plus
• Preferred A+ Certification and/or Network+ Certification
• Knowledge of imaging software a plus

Selection Process

Applications are accepted until filled.  Interested candidates are encouraged to apply early.   Only those candidates who have the best combination of qualifications in relation to the requirements and duties of the position will continue in the process.  Meeting the minimum qualifications does not guarantee continuation in the process.