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• Provides direction to regular, temporary and volunteer staff, including selecting, monitoring, training, scheduling and determining workloads; assists with hiring, disciplinary and evaluation processes; serves as lead to Recreation Technicians.
• Assists in the development, recommendation and implementation of goals, objectives, policies, procedures and work standards for the assigned recreation area(s).
• Participates in the preparation and administration of an assigned recreation center or specialized recreation program budget.
• Plans, evaluates and coordinates youth/preschool programs, classes, athletic activities and special events, including scheduling facilities, ensuring facilities are set up, scheduling trips and hiring coaches.
• Monitors the day-to-day operations of programs and events, including making site visits, handling and resolving complaints not requiring the attention of a supervisor and ensuring that programs and events have required materials and supplies.
• Formulates and organizes program plans and schedules for seasonal and year-round activities such as athletic leagues, aquatics programs, special events and day and summer camps.
• Acts as liaison and representative with a variety of advisory boards, commissions, community groups, law enforcement agencies, schools and councils.
• Creates program flyers, brochures, catalogs and newsletters, including determining content, layout, materials and distribution methods; prepares activity and operating reports.
• Enforces safety and operating procedures and provides for maintenance needs including compliance with health and safety codes and building codes.
• Books facility rentals for customers; attends to facility users needs, including permits and equipment; prints weekly event schedule and ensures that all setups are done, manages facility budget, including maintenance and supplies.
• Performs other duties as assigned.

The Office of the Assessor-County Clerk-Recorder and Chief Elections Officer is seeking highly qualified candidates for the position of Departmental Systems Analyst. 

In general, the Departmental Systems Analyst:

• Provides complex analytical support to the maintenance and/or modification of existing systems and development of new systems 
• Serves as liaison between business users and information technology staff, vendors and service providers
• Provides technical and analytical support and training to system users
• Performs system administration functions to ensure security and effective operation
• Develops and maintains a variety of automated files, records and databases
• Prepares and distributes new procedures, training materials and a variety of ad hoc reports
• Performs other related duties as required and/or assigned

Incumbents in the position of Departmental Systems Analyst (DSA) will have: a general knowledge of both departmental and program operations and information system capabilities, which will enable effective interactions between technical and non-technical staff; the ability to explain and document the needs and requirements of each to the other; and the ability to participate in the development of systems that effectively support department and program operations.

At this time, and for the next three years, the Office of the Assessor-County Clerk-Recorder and Chief Elections Officer (ACRE) will be involved in a major technology initiative aimed at creating a new Assessor Property Assessment System (APAS).  The new APAS system is a multi-million-dollar, multi-year project that will be developed utilizing Salesforce Platform as a Service (PaaS).

The DSA will be responsible for drawing out the objectives and scope of business system solutions through a systematic analysis of the business needs, business processes, and formulation of business requirements. The DSA will liaise between the business community and the Information Technology (IT) division of ACRE, and will work with IT engineers, technicians, vendor resources, and other analysts in architecting, designing, developing, and testing automated solutions that meet the business needs of the organization. The DSA will also assist in planning, monitoring, and implementing development and maintenance efforts to ensure alignment with project, department, and overall organizational goals.

The DSA will be critical to the ACRE team's ability to validate and update the Assessor Division's requirements documentation. The position will also play a critical role in working with the ACRE team and the Systems Integrator to develop user acceptance test scenarios and test cases. Additionally, the DSA will become a critical ACRE IT resource for the APAS project.

The ideal candidate for this position will:

• Have a solid understanding of system development methodologies and techniques and an excellent grasp of database concepts and principles, i.e., transactional, analytical, reporting, etc.
• Be an excellent analytical thinker and possess good problem-solving and communication skills
• Have project management, leadership, initiative, and technical skills including some software development experience
• Be required to work non-standard hours at times and partner with all technology disciplines
• Have a bachelor's or master's degree in information systems, public administration, business administration, or a closely related field
• Have experience in agile development methodology
• Have experience in California Property Assessment systems (optional)
• Have experience in Salesforce Platform as a Service (PaaS) (optional)

Essential duties and responsibilities may include, but are not limited to, the following:

• Helps evaluate the impact of corporate initiatives, goals, and vision upon existing application modules and recommends ways to improve or best utilize corporate information to support actualization of corporate objectives based from understanding of current business process
• Acts as the liaison and domain-knowledge expert between the end users and IT engineers, analysts, and technicians related to various applications/systems, technologies, business workflows, data flows, and IT processes
• Leads and conducts business elicitation gathering using appropriate techniques
• Analyzes business, systems, and data requirements; presents and reviews findings to the required project team members; and secures appropriate sign-offs
• Performs as-is and to-be analysis on business process workflows or systems data flows and recommends quality improvement opportunities while in the project planning and requirements gathering phases
• Conducts analysis of business workflows or business processes, data models, and business models; enforces requirements traceability and makes recommendations for greater efficiency, as appropriate; and produces appropriate requirements artifacts such as Business Requirements Document (BRD), use cases, diagrams, logical design, and screen mock-up
• Conducts business architecture analysis and develops business processes and data flows aligned to enterprise architecture vision
• Ensures continuous user involvement in the analysis, development, and implementation process of new applications, enhancements, and fixes through organization and facilitation of cross-functional meetings
• Leads or assists in the development of UAT scripts and UAT testing as documentation of program development; performs functional testing on developed OR packaged software to ensure it meets design specifications prior to end user testing; and secures appropriate sign-offs
• Supports and reports on post-production implementations; monitors performance of new systems; and documents findings and recommendations for improvement, as needed
• Works with other DBAs or developers to provide business analysis/impact on troubleshooting of data-related project or production issues; and tests and ensures approved solution is deployed in accordance with existing release management process
• Coordinates production support items with Help Desk Support team
• Creates and maintains documentation on the system/applications used by the department
• Provides input in development of conversion and software implementation project plans on assigned projects; works with developers to coordinate completion of systems change control requests and schedules for movement of application across regions (Development to Acceptance to Production); obtains approvals of project documentation and implementation plan (or coordinates with project manager, as assigned); and files project documentation
• Conducts training and provides design/technical guidance and direction to new IT junior personnel and other business users, as required; and provides timely technical advice to IT Managers relative to methodology or technology innovation
• When applicable, manages and responds to user requests for administration and features specific items related to the supported application
• Assists the various departments in developing and updating procedures affected by new projects and/or changes
• Enforces and adheres to organizational processes and standards
• Creates and delivers materials necessary to train other IT staff, help desk resources, and application users that will use and support the application

Please Note: This position is currently a limited-term position, which includes medical, dental, vision, vacation, and holiday benefits and a portable 401A plan.  For more information regarding the benefits offered with term positions please go to http://hr.smcgov.org/employee-benefits.

It is possible this position could become a permanent position, though there is no guarantee.  If a permanent position becomes available, the eligible list established through this recruitment could be used to fill the permanent position.

Qualifications

Knowledge of:

• Principles, practices, policies, procedures, regulations, and applicable state and federal laws pertinent to assigned operational and/or program area
• Principles and practices used in the analysis and development of procedures and information systems associated with assigned operational and/or program area
• Agile/Scrum process and methodology
• Principles and practices of programmatic analysis and report preparation
• Information systems and data processing concepts
• Principles of data architecture and database design
• Manual and automated Testing/QA principles and testing methodology
• Modern office practices
• Job planning and prioritizing techniques

Skill/Ability to:

• Provide technical and analytical support to users of department systems and applications
• Communicate with department personnel to identify and translate information needs into system requirements
• Communicate departmental information system needs to vendor providers for the design, development, and/or enhancement of system applications
• Prepare test cases/scripts for various testing activities
• Evaluate the effectiveness of newly developed systems and/or applications
• Develop and present comprehensive training materials
• Analyze administrative and management problems, evaluate alternatives, reach sound conclusions, and effectively implement changes
• Prepare clear, concise, and accurate documentation, instructions, correspondence, and other written materials
• Organize work, set priorities, and meet critical deadlines
• Maintain accurate records and files
• Communicate effectively, orally and in writing, with both technical and non-technical personnel
• Establish and maintain effective working relationships with those contacted during the work

Education and Experience: Any combination of education and experience that would likely provide the required knowledge, skills and abilities is qualifying. A typical way to qualify is:
 

• Education: Equivalent to graduation from a four-year college with major coursework in public administration, business administration, information systems, or a closely related field
• Experience: The ideal candidate will have three to five years of responsible experience in a position that would provide knowledge of department-specific programs, processes and/or operations, including at least three years of experience in the planning, implementation, oversight and/or utilization of automated information systems and applications used to support departmental activities

Physical Requirements:

• Sits for extended periods of time on a consistent and daily basis; stands, walks, and reaches by extending hands and arms in any direction on an occasional to frequent basis
• Uses finger dexterity to pick, pinch and type on a consistent and daily basis; and occasionally grasps objects with fingers and palms
• Communicates verbally by listening and talking on a consistent and daily basis

Note: Individuals who do not meet these physical requirements due to disability will be reviewed on a case by case basis.

Application/Examination

Anyone may apply.  Current San Mateo County employees with at least six months (1040 hours) of continuous service in a classified regular, probationary, SEIU or AFSCME represented extra-help, or temporary position prior to the final filing date will receive five points added to their final passing score on this examination. 

Both the County employment application form and the attached supplemental questionnaire must be completed and submitted for you to be considered for this position.

The examination process will consist of an application screening (weight: pass/fail) based on the candidates' application and responses to the supplemental questions. Candidates who pass the application screening will be invited to a panel interview (weight: 100%).

Application Screening
The application screening will include a careful review of each candidate's employment application. The responses to the supplemental questions will be heavily considered in the screening process. Please provide detailed information, answer the questions completely using proper grammar and English language usage, and communicate clearly and concisely. Those applicants who receive a passing score on the rating of the application materials will be invited to the panel interview.

Panel Interview
The panel interview is a standard component of most Civil Service selection processes. Each candidate will be interviewed individually by a panel of three (or more) subject matter experts. All candidates will be asked the same questions, in the same order, for approximately the same amount of time. Responses to each question will be scored based on pre-determined scoring criteria. Each candidate will receive an overall interview score which will determine that candidate's ranking or placement on the eligible list.

Depending on the number of applicants, an application appraisal of education and experience may be used in place of other examinations, or further evaluation of work experience may be conducted to group applicants by level of qualification. All applicants who meet the minimum qualifications are not guaranteed advancement through any subsequent phase of the examination. All examinations will be given in San Mateo County, California, and applicants must participate at their own expense.

IMPORTANT: Applications for this position will only be accepted online. If you are currently on the County's website, you may click the 'Apply' button. If you are not on the County's website, please go to http://jobs.smcgov.org to apply.

~ Recruitment Schedule ~
Final Filing Date:  February 28, 2019
Application Screening (tentative): March 5, 2019
Panel Interview (tentative):  March 18 and/or 19, 2019

San Mateo County is an Equal Opportunity Employer
 
Analyst: Chet Overstreet (021419) (Departmental Systems Analyst - V233)

THE POSITION

Works under the supervision of the Recreation Supervisor or their designee to prepare and serve appropriate quantities of food to meet menu requirements. Operates simple food service support equipment in a safe and effective manner including preparation, cooking, and washing assignments, assembly and service bar, storage and refrigeration, utensils and any equipment as part of the daily routine. Maintain high standards of quality in food production, orderly appearance of work area, sanitation, and safety practices. May deliver items to guests maintaining appropriate customer service skills.

ESSENTIAL DUTIES AND RESPONSIBILITIES

The following duties are normal for this classification.  The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this class.

• Prepare meats for cooking by cutting or trimming.
• Clean, cut, chop and slice food for preparation.
• Cook meat, vegetables, soups, and other foods according to recipe or other instructions meeting the concession menu.
• Maintain and oversee kitchen safety standards, food handling practices, and the disposal of garbage.
• Clean kitchen utensils and equipment and maintain cooking area in clean and safe condition.
• Train Staff in food preparation, service, and clean-up duties; and safety and sanitation practices.
• Ensure proper storage and temperature of foods for serving.
• Inventory perishables and dry goods weekly and rotate inventory, as necessary.
• Maintain up-to-date records and prepare related reports as required.
• Order supplies for menu as required and assist in the receiving and storing of food items and supplies.
• Build and maintain positive working relationships with co-workers, other City employees, volunteers and the public using principles of good customer service.
• Performs related duties as assigned.

THE POSITION

Collects fees from public swimming pool patrons, register participants in aquatics classes, and perform a variety of related general clerical duties.

ESSENTIAL DUTIES AND RESPONSIBILITIES

The following duties are normal for this classification. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this class.

•     Collect fees from public swimming pool patrons and aquatics class registrants, and issue pool passes.

•     Complete daily attendance and cash receipt report forms.

•     Answer the telephone, provide information to callers and write messages as needed; assist customers at the front counter.

•     Perform general clerical work such as issuing receipts, photocopying, and filing.

•     Perform light maintenance work such as emptying wastebaskets, sweeping, and opening and closing the office.

•     May provide minor first aid to patrons; may provide assistance to other pool staff in emergency situations.

•     Build and maintain positive working relationships with co-workers, other City employees and the public using principles of good customer service.

•     Perform other duties as assigned. 

Flexible hours. 
School sites my vary.

Flexible Hours.
School sites may vary.

JOB TYPE

Part-Time, Temporary/Seasonal 

THE POSITION

Under general supervision, performs slide dispatch duties in enforcing water slide procedures, City public swimming pool rules and monitoring patron conduct; perform emergency rescue and lifesaving techniques.

ESSENTIAL DUTIES AND RESPONSIBILITIES

The following duties are normal for this classification. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this class.

•     Enforce waterslide rules and proper rider position, swimming pool rules and regulations, including ensuring orderly conduct by pool patrons;

•     Assist patrons who are in distress and administer a variety of first aid and/or life saving techniques, as appropriate;

•     Assist in maintaining   waterslides are in a safe and clean condition;

•     Preform safety checks of the waterslides;

•     Build and maintain positive working relationships with co-workers, other City employees and the public using principles of good customer service;

•     Perform other duties as assigned. 

First review of applications will be February 15th, however this position will remain open until filled.  Interested applicants are encouraged to apply early.

Under general supervision, assists in the planning, coordination, and implementation of the activities, operations, and duties in support of the District's information technology network; researches, installs, configures, and maintains all components of the data network infrastructure; implements new systems, programs, and hardware and software upgrades; implements, monitors, and maintains network security; coordinates assigned activities with other departments and outside agencies; provides highly technical and complex staff assistance to the Information Technology Manager; and performs related work as required.

Class Characteristics

This is a single-position class responsible for designing, planning, implementing, and maintaining the District’s computer network infrastructure, including hardware, operating systems, and desktop/network applications.  Responsibilities include maintaining network firewalls, routers, and switches, administering the e-mail system, and providing technical support to District staff.  Successful performance of the work requires extensive knowledge of information technology infrastructure, systems, operations, maintenance, and repair.  This class is distinguished from Information Technology Manager in that the latter has full management and supervisory authority in planning, organizing, and directing the full scope of information systems operations.

Examples of TYPICAL JOB FUNCTIONS (Illustrative Only)

Management reserves the right to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job.

1. Researches, installs, configures, and maintains all network hardware and software, including switches, routers, and firewalls, for functionality and security.
2. Manages network architecture, including local area network (LAN) and wide area network (WAN) technologies.
3. Manages multiple servers, workstations, and terminals, ensuring proper integration of these components with existing system architecture.
4. Implements new systems, programs, and hardware and software upgrades; supports technical requirements of software for users; identifies, analyzes, and resolves software and network problems; researches and selects new software to improve internal information technology processes.
5. Conducts growth analysis and planning to prepare for and minimize costs of system expansion.
6. Designs, implements, and upgrades network architecture to accommodate growing communication requirements.
7. Maintains and troubleshoots networks, systems, and applications to identify and correct malfunctions and other operational problems.
8. Troubleshoots network connectivity problems; monitors the performance of the network system; tracks possible problem areas affecting response time and prepares recommendations for correction of problems and improvement in performance.
9. Provides security authorization for application access and coordinates security maintenance on department computer systems with the Information Technology Manager and WAN administrators or technical support staff.
10. Works with vendor representatives to identify and correct causes of hardware and software malfunctions and to perform enhancements; coordinates the work of outside consultants.
11. Represents the department at conferences on specialized topics and at meetings with appropriate vendors.
12. Coordinates special projects in support of District-wide functions.
13. Manages engine inspection reports for fire safety; posts data and reports to the SharePoint site.
14. Implements, monitors, and maintains network security; ensures proper user accessibility, including remote access through the virtual private network; oversees security procedures; configures and implements security policies; monitors logs for intrusion attempts; secures systems from internal and external threats.
15. Defines and implements network disaster recovery; ensures hardware, software, and information protection and file integrity; oversees backup procedures.
16. Develops and implements backup policies and procedures; performs system backups.
17. Develops, implements, maintains, and enforces policies and procedures for network administration.
18. Responds to inquiries from other computer support staff and from other departments.
19. Identifies opportunities for improving service delivery methods and procedures; reviews with appropriate management staff and implements improvements; works with District staff to maintain, revise, or improve the overall information technology operation.
20. Maintains and compiles an electronic documentation library of user procedures manuals, technical references, training manuals, handbooks and guides; maintains logs, charts, diagrams, and testing data for the District’s data and voice network.
21. Performs other duties as assigned.

JOB TYPE

Part-Time, Temporary/Seasonal 

THE POSITION

Under general supervision, the Swim Instructor I performs swim instructor duties in planning, coordinating and teaching swimming and water safety courses, enforcing City public swimming pool rules and monitoring pool patron conduct.

ESSENTIAL DUTIES AND RESPONSIBILITIES

The following duties are normal for this classification. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this class.

Swim Instructor I

•     Assist with creating lesson plans for team practices including the preparation of work-out schedules for all ages and ability levels on the team

•     Attend all scheduled swim meets for the swim team.

•     Assist with assigning swimmers’ events, preparing swimmers prior to swim events, and distribute awards following the swim meet

•     Instruct and evaluate swim team members in important competitive swimming elements and techniques

•     Act as a reference and role model for swim team members

•     Cultivate and maintain good public relations with parent committee, parents, swimmers and the community

•     Attend all coaches’ meetings and additional staff trainings as scheduled

•     Other related duties as assigned.

JOB TYPE

Part-Time, Temporary/Seasonal 

THE POSITION

Under general supervision, performs lifeguard duties in enforcing City public swimming pool rules and monitoring pool patron conduct; perform emergency rescue and lifesaving techniques.

ESSENTIAL DUTIES AND RESPONSIBILITIES

The following duties are normal for this classification. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this class.

•     Enforce swimming pool rules and regulations, including ensuring orderly conduct by pool patrons;

•     Assist in providing instruction for a variety of swimming classes for all ages and ability levels. Assist swimmers who are in distress and administer a variety of first aid and/or life saving techniques, as appropriate;

•     Assist in maintaining pool areas in a safe and clean condition;

•     Build and maintain positive working relationships with co-workers, other City employees and the public using principles of good customer service;

•     Perform other duties as assigned.