Date Posted: October 23, 2020
Classification: BENEFITS ANALYST
Open and Promotional recruitment
Work Schedule: 8 hours per day (8:00 AM – 5:00 PM);
5 days per week (Monday – Friday);
12 months per year
Salary Range: Step A Step B Step C Step D Step E
(monthly) starting 6 mos 18 mos 30 mos 42 mos
$7,657 $8,038 $8,442 $8,863 $9,306
Benefits: Total Compensation Package: Placement on salary schedule. If a medical plan is selected, the employee will receive a contribution of $1,075.00/month toward the selected medical plan (through CalPERS), Delta Dental, and Life Insurance. The employee pays the balance of their health premiums from their gross earnings on a pre-tax basis. If a medical plan is not selected, employees will receive a contribution of $300.00/month toward single coverage for Delta Dental, and Life Insurance. A vision plan (VSP) is also available. Employees pay the worker contribution to the Public Employees Retirement System (PERS).
Current Vacancy: Office of the Superintendent;
Human Resources/Teacher & Administrator Development Department;
101 Twin Dolphin Drive; Redwood City, CA 94065
Application Deadline: Monday, November 9, 2020 (application and supplemental application must be received online, or in the Personnel Office by 4:00PM)
Job Summary: Under the direction of the Associate Superintendent, Human Resources/Teacher & Administrator Development, organize and direct the operations and activities related to organizational employee benefits programs including enrollment, data collection, record-keeping, accounting, workers’ compensation claims processing and fund disbursement activities; provide consultation to personnel concerning employee benefits information, insurance plans, options, guidelines and procedures; train and evaluate the performance of assigned personnel.
Essential Job Functions:
- Organize and direct the operations and activities related to organizational employee benefits programs including enrollment, data collection, record-keeping, accounting, workers’ compensation claims processing and fund disbursement activities; provide eligible employees, domestic partners, retirees and surviving spouses with benefits; assure compliance with related laws, regulations, policies and procedures
- Provide consultation and technical expertise to personnel concerning employee benefits information, insurance plans, enrollment options, eligibility, coverage and claims; respond to inquiries, resolve issues and conflicts and provide technical information concerning related policies, procedures, guidelines, rules and regulations; coordinate and conduct fairs, vendor workshops and meetings as required
- Organize, direct and participate in enrollment activities; assist employees with completing enrollment forms; process and evaluate enrollment forms according to established procedures; oversee flexible spending account enrollments
- Troubleshoot and resolve employee issues and concerns regarding benefits; research information as necessary; prepare and distribute correspondence to employees, retirees and plan participants concerning employee benefit plans, policies, procedures and related information; provide employees with related informational materials; refer staff to outside resources as appropriate
- Prepare contracts and contract changes for certificated staff; provide orientations for certificated staff
- Supervise and participate in the inputting of employee, benefits and a variety of other data into an assigned computer system; maintain automated employee records and files; generate computerized reports as requested; assure accuracy of input and output data
- Serve as a liaison between personnel, payroll staff, insurance brokers and benefit plan administrators; collaborate with staff, brokers, providers and others to assure accurate and timely delivery of employee benefits to employees; review renewal contracts and resolve discrepancies with brokers
- Participate in a variety of activities involved in providing COBRA benefits for eligible employees; coordinate retirement, medical, dental and vision benefits for early retirees; prepare and process retirement forms and related benefits
- Organize, direct and participate in the processing and investigation of insurance claims; advise employees of policy provisions and claims procedures; monitor time off and modified duty days due to worker’s compensation; prepare required documentation and determine claim eligibility; resolve claims issues as needed; process, evaluate and assure proper administration of Workers’ Compensation claims as assigned; coordinate the return-to-work program
- Lead and participate in the preparation and maintenance of a variety of records and reports related to employee information, benefits, rates, retirements, terminations, insurance plans, contracts, dependents and other assigned duties; update forms as needed; establish and maintain filing systems
- Communicate with personnel, insurance providers, brokers and various other outside agencies to exchange information, coordinate activities and resolve issues or concerns
- Order, receive and maintain inventory of benefits materials
- Operate a variety of office equipment including a calculator, copier, fax machine, computer and assigned software
Qualifications: Any combination of education and experience providing the job knowledge, skills, and ability for successful job performance will be considered for positions in this classification. Typical qualifications would be equivalent to:
EDUCATION: Bachelor’s degree in Public Administration, Business Administration or a related field
EXPERIENCE: Three (3) years of increasingly responsible experience working with employee benefit programs
Specialized Skills and Knowledge:
- Knowledge of organization and direction of the operations and activities related to organizational employee benefits programs including enrollment, data collection, record-keeping, accounting, workers’ compensation claims processing and fund disbursement activities
- Ability to organize and direct the operations and activities related to organizational employee benefits programs including enrollment, data collection, record-keeping, accounting, claims processing and fund disbursement activities
- Ability to provide consultation and technical expertise to personnel concerning employee benefits information, insurance plans, options, guidelines and procedures
- Ability to process, evaluate and assist employees with the completion of enrollment forms
- Ability to troubleshoot and resolve employee issues and concerns regarding benefits
- Knowledge of methods, practices, terminology and procedures used in benefits administration
- Knowledge of payroll practices, procedures and terminology
- Knowledge of employee benefit packages and insurance programs
- Knowledge of employee benefits enrollment practices and procedures
- Knowledge of summary plan descriptions, vendor contracts and related forms
- Knowledge of processing and evaluation of various insurance claims
- Ability to meet schedules and time lines
- Knowledge of Federal and State COBRA laws, rules and regulations
- Knowledge of applicable laws, codes, regulations, policies and procedures
- Ability to interpret, apply and explain rules, regulations, policies and procedures
- Knowledge of collective bargaining agreements and procedures
- Knowledge of policies and objectives of assigned programs and activities
- Knowledge of interpersonal skills using tact, patience and courtesy
- Ability to establish and maintain effective working and cooperative relationships with others
- Knowledge of record-keeping and report preparation techniques
- Ability to prepare and maintain permanent employee benefits records and files
- Ability to update records and notify personnel with changes in employment status
- Ability to prepare and maintain a variety of records and reports
- Knowledge of oral and written communications skills
- Ability to communicate effectively both orally and in writing
- Knowledge of correct English usage, grammar, spelling, punctuation and vocabulary
- Knowledge of operation of a computer and assigned software
- Ability to operate standard office equipment including a computer and assigned software
- Knowledge of mathematical computations
- Ability to make arithmetic calculations quickly and accurately
- Ability to plan and organize work
Physical Requirements: Applicants must possess the physical abilities outlined below with or without accommodation. San Mateo County Office of Education will consider reasonable accommodation requests.
- Dexterity of hands and fingers to operate a computer keyboard
- Hearing and speaking to exchange information in person and on the telephone
- Seeing to read a variety of materials
- Sitting or standing for extended periods of time
- Bending at the waist, kneeling, or crouching to file materials
Examination Process: The examination process for this classification will consist of:
- Supplemental questionnaire (required, submitted with application)
- A written examination (anticipated date- November 19, 2020)
- An oral board examination (anticipated date- December 01, 2020)
Responses to the Supplemental Questionnaire will be scored, and must be completed for the application to be considered.
Selection Procedures:
All work experience, education, training, and other information substantiating how you meet the minimum qualifications must be included on your application by the filing deadline. Information submitted after the filing deadline will not be considered in determining whether you meet the minimum qualifications. APPLICATIONS COMPLETED IMPROPERLY MAY BE CAUSE FOR INELIGIBILITY, DISQUALIFICATION OR MAY LEAD TO LOWER SCORES. It is the sole responsibility of the applicant to ensure all attachments have been received by the analyst after submission and prior to the expiration of the deadline date and time. Applicants will not be contacted about missing documentation or attachments.
Applicants will only be contacted by email about this position during each phase of the recruitment; therefore, it is the applicant’s responsibility to ensure that their registered email address is accurate and kept up-to-date and to check spam filter and junk email for updates for this recruitment.
Applicants will need to pass each part of the examination process as outlined above to move forward through this recruitment.
Examination procedures subject to change as deemed necessary by the Executive Director, Personnel Commission Services.
Candidates who pass all of the examination processes are ranked on an eligibility list according to their score(s). Selection for positions will be made from among the top three ranks of candidates. The job eligibility list will be active for one (1) year unless it is abolished because of an insufficient number of available candidates.
Internal (Promotional) candidates must score 80% or higher on each examination in order to be placed on the Promotional List.
This position is located in Redwood City, California. Due to COVID-19, there are some protocols for safety and social distancing that have been established at the San Mateo County Office of Education. Therefore, you will be expected to work from this location.
Please also note that we are a public agency. If you are offered and accept this position, we will not cover any costs for relocation or reimbursement for travel expenses for employment.
Personnel Commission
101 Twin Dolphin Drive
Redwood City, CA 94065
650-802-5300
classifiedjobs@smcoe.org
https://www.smcoe.org/about/personnel-commission/
Proof of citizenship or legal status will be required upon offer of employment.
San Mateo County Office of Education provides equal employment opportunity to all qualified persons. The recruitment, testing, and hiring of all personnel will be without regard to race, ancestry, national origin, age, color, creed, religion, sex, gender identity or expression, sexual orientation, marriage status, medical condition, physical or mental disability, genetic characteristics, or veteran status.
