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We are seeking a customer service driven IT professional for our full-time Information Technology Technician II position, which will provide a variety of technical and information systems support and training throughout the library system.

* The IT Services Division will be relocating to Rohnert Park, 7 miles away, in late 2018

 

THE POSITION:

Please see the attached job specifications for full details about this position.

Under general direction of the Information Technology Manager, this position is responsible for troubleshooting computer-related problems; installing, customizing, implementing and maintaining software, hardware and network configurations, and various systems; developing and delivering technical training related to the public services function; providing support for desktop computer applications, Internet/Intranet, self-service portals, web based applications, and email systems; participating in planning, designing, implementing, testing, and supporting new or modified automation systems; researching and reviewing new software and hardware; performing other duties as assigned.

 

TYPICAL TASKS include, but are not limited to:

• Performs complex technical and operational IT support work and systems administration and/or leads the work of others engaged in routine technical and operational IT support.
• Coordinates projects, personnel, and systems to facilitate access to the Library’s inter-networked computer systems.
• Inspects, troubleshoots, diagnoses, and resolves network and related system, hardware, software, and peripheral malfunctions.
• Provides technical support and assistance to personnel, librarians, and others concerning computer networks.

 

MINIMUM QUALIFICATIONS:

 

Education and Experience: Equivalent to an Associate’s degree from an accredited college or university in computer science or related field and three (3) years providing technical support to users of complex, multi-platform computer systems. Experience and education related to training is necessary for positions assigned to the training coordinator function. Experience and education related to network administration is required for positions directly involved with network operations.

 

Licenses and Certifications:  Must possess and maintain a valid California Class C Driver License.

 

Desired qualifications include:

• Knowledge of computer usage and other technology in a public computing environment
• Knowledge of software that works to preserve the integrity of the software image in a public computing environment

 

SALARY RANGE:   $31.79 to $39.69 per hour plus benefits

 

CLOSING DATE:   5:00 pm, Thursday, September 6, 2018

 

APPLICATION PROCESS: Please go to https://www.calopps.org/sonoma-county-library to apply. Applications must be submitted by the final filing date.

 

The application process may contain one or more of the following steps: a supplemental application, written test(s), skills assessment(s), and/or oral examination(s).

 

EMPLOYMENT INFORMATION:

Employment offers will be contingent upon a successful pre-employment verification/criminal records clearance. Having a criminal record will not necessarily disqualify an applicant from employment.

 

The eligibility list established from this recruitment may be used to fill future positions as they occur during the active status of the list.

 

The Sonoma County Library is an Equal Opportunity Employer

 

Est.: JULY 2018

FLSA: NON-EXEMPT

                 

 

INFORMATION TECHNOLOGY TECHNICIAN II

Represented

 

 

DEFINITION

Under general direction, provides excellent customer service, provides a variety of technical and information systems support and training; troubleshoots computer-related problems; installs, customizes, implements and maintains software, hardware and network configurations, and various systems; develops and delivers technical training related to the public services function; provides support for desktop computer applications, Internet/Intranet, self-service portals, web based applications, and email systems; participates in planning, designing, implementing, testing, and supporting new or modified automation systems; researches and reviews new software and hardware; may supervise the Help Desk unit; and performs other duties as required.

 

SUPERVISION RECEIVED AND EXERCISED

Receives general direction from the Information Technology Manager or other higher-level technical, supervisory, or management staff. Provides training to Technology Technicians and other technical or support staff, contractors, and/or volunteers.

 

CLASS CHARACTERISTICS 

This is the advanced journey-level class, working under general supervision, with personal computers and networked systems, providing technical support and training to staff and the general public.  The work performed is independent with a level of increased responsibility and higher degree of technical skill. The assigned area of responsibility typically includes primary administration of personal computers used by staff and those located in the public areas of the library for patron use, as well as second level support for computer systems issue resolution. Incumbents are involved with numerous technology related activities such as data processing and the production of computerized forms, documents, and reports. Incumbents may develop and deliver technical training on numerous topics for staff assigned within the Library public services function, soliciting feedback and conducting research to determine training needs. Assignments may include coordination and project administration. Performance expectations include the application of industry best practices, Library policies and procedures, Library computing policies, and broad job knowledge to the development of technical solutions to a wide range of issues. Independent judgment is used in selecting methods and techniques for obtaining solutions. This classification is not an alternately staffed classification.

 

This class is distinguished from the journey level position Information Technology Technician I where incumbents work with general supervision and some review of work performing less technical more routine tasks.  This class is also distinguished from the Information Technology Specialist in that the latter is assigned responsibility as network administrator, including security, and email administration.  This class is further distinguished from the Senior Information Technology Technician by the latter's larger scope of responsibility for independently planning and staff supervision as assigned.

 

 

Examples of typical JOB FUNCTIONS (Illustrative Only)

Management reserves the right to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job.

• Perform complex technical and operational IT support work and systems administration and/or lead the work of others engaged in routine technical and operational IT support.
• Coordinates projects, personnel, and systems to facilitate access to the Library’s inter-networked computer systems; provides adequate, smooth, and efficient computer data network services for patrons, librarians, and staff; receives, prioritizes, and coordinates response to work orders; estimates and provides adequate materials, equipment, and staff needed.
• Inspects, troubleshoots, diagnoses, and resolves network and related system, hardware, software, and peripheral malfunctions; assesses system performance and identifies, analyzes, and resolves network problems, modifies network configurations as appropriate; coordinates response to emergency maintenance and repair situations.
• Provides technical support and assistance to personnel, librarians, and others concerning computer networks; serves as the primary contact for and resolves related issues, conflicts, and concerns; responds to inquiries and provides information concerning system operations, projects, malfunctions, equipment, upgrades, practices, procedures, and related software applications; contacts appropriate resources for additional assistance when required.
• Installs, tests and monitors the operations of both hardware and software; configures hardware and software for Library needs.
• Installs, configures, upgrades, troubleshoots, repairs, and participates in the selection of a variety of servers, hubs, routers, switches, user stations, firewalls, cabling, interface cards, modems, drives, printers, scanners, monitors, plotters, optical mark readers, and other peripherals and network components, maintains network system security and servers.
• Participates in testing and evaluating hardware and software products and makes recommendations for purchase and use.
• Upgrades, updates, and ensures proper running of security applications; adjusts and modifies systems to enhance operations as appropriate; performs preventative maintenance on network-related equipment and related facilities.
• May function as the Library’s technology training coordinator as assigned; providing instruction and documentation to staff on the use of various information systems, software, hardware, devices, policies and procedures; designs and implements training to meet recognized needs; assisting with the implementation of new and modified system procedures, software and hardware. Provides technology training.
• May review and manage inventory levels of network and computer supplies and equipment; conduct product and vendor research; review, coordinate, and authorize minor purchases; make decisions about when to retire particular computer.
• Research hardware and software technologies; prepare specifications; purchase necessary

• hardware, software, manuals, and the like; prepare procedures documentation.

• Confers with vendors to obtain information, resolve problems, arrange and conduct demonstrations and evaluations; orders repair parts, supplies, and documentation.
• Documents computer application settings and other pertinent computer technology for staff reference.
• Installs, troubleshoots, maintains and repairs other electrical and electronic equipment as needed.
• Prepares and maintains records, logs, and files related to assigned activities.
• Recovers computer assets and evaluates/repurposes viable hardware; decommissions obsolete hardware.
• Participates in group problem solving activities to promote continual business process improvements and initiatives.
• Learns and applies emerging technologies and, as necessary, perform duties in an efficient, organized, and timely manner.
• Communicates orally, in writing, or through graphic representations and statistical summaries with colleagues, managers, employees, the public, organized employee groups, and representatives of various organizations.
• Performs other duties as assigned.

 

COMPETENCIES

Knowledge of:

• Integrated library information systems.
• Policies, practices, and procedures of public services.
• Capabilities and limitations of various computer systems, commercial software, and networks.
• Principles of information systems configuration especially related to personal computers, devices, and networks.
• Principles and practices used in the operations, maintenance, and administration of network operating systems, personal computer system hardware, and related software systems.
• Techniques and methods of computer hardware and software evaluation, implementation, and documentation.
• Personal computer and network system application software packages.
• Personal computers and peripherals, as well as, network hardware, including hubs, switches, and cabling.
• Troubleshooting, configuration, and installation techniques.
• Operating system products, network technology, computer hardware, and software applications used by the Library.
• Principles of electronic data communications.
• Principles of graphical user interfaces.
• General principles of office automation.
• Occupational hazards and standard safety procedures.
• Business letter writing and record keeping principles and procedures.
• Modern office practices and methods including, recordkeeping, data collection, and report writing.
• English usage, grammar, spelling, vocabulary, and punctuation.
• Techniques for providing a high level of customer service by effectively dealing with the public, vendors, patrons, and Library staff.

Ability to:

• Perform a variety of functions in the operation of a variety of computer equipment and peripheral components; troubleshoot related problems and take appropriate action.
• Administer information systems operations on large LAN and WAN systems.
• Coordinate work functions and activities with other units and with Library management.
• Identify and resolve hardware and software problems and perform minor repairs.
• Read, interpret, and apply a variety of technical information (e.g. technical manual documentation).
• Communicate with system users and technical information technology personnel.
• Set up PC and network hardware and install and configure software and systems.
• Train staff and/or the public on software applications and hardware usage.
• Work with and maintain confidential and sensitive information.
• Prepare clear and concise reports, correspondence, and other written materials.
• Interpret, explain, and ensure compliance with Library policies and procedures.
• Establish and maintain a variety of filing, record keeping, and tracking systems.
• Respond to and effectively prioritize multiple phone calls and other requests for service.
• Make accurate arithmetic and statistical computations.
• Organize and prioritize a variety of projects and multiple tasks in an effective and timely manner; organize own work, set priorities, and meet critical time deadlines.
• Operate modern office equipment including computer equipment and specialized software applications programs.
• Use English effectively to communicate in person, over the telephone, and in writing.
• Understand scope of authority in making independent decisions.
• Review situations accurately and determine appropriate course of action using judgment according to established policies and procedures.
• Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work.

 

Qualifications

Education and Experience:

Equivalent to an Associate’s degree from an accredited college or university in computer science or related field and three (3) years providing technical support to users of complex, multi-platform computer systems. Experience and education related to training is necessary for positions assigned to the training coordinator function. Experience and education related to network administration is required for positions directly involved with network operations.

 

Licenses:  Must possess and maintain a valid California Class C Driver License.

 

Physical Demands

Must possess mobility to work in a standard office and library setting and use standard office equipment, including a computer; vision to read printed materials and a computer screen; hearing and speech to communicate in person, before groups, and over the telephone; the ability to operate a motor vehicle and to visit various branches and meeting sites. This classification primarily works indoors and requires movement between work areas. Finger dexterity is needed to access, enter, and retrieve materials and data using a computer keyboard or calculator and to operate standard office equipment. Positions in this classification occasionally bend, stoop, kneel, reach, push and pull drawers when installing and repairing computers and various other equipment. Positions in this classification occasionally lift and carry reports, records, and materials that typically weigh less than twenty-five (25) pounds. Employees may push wheeled carts loaded with library materials or equipment weighing up to and occasionally more than one-hundred (100) pounds.

 

Environmental Elements

Employees work in an office environment with moderate noise levels, controlled temperature conditions, and no direct exposure to hazardous physical substances. Employees may interact with staff and/or public and private representatives in interpreting and enforcing departmental policies and procedures.

 

WORKING CONDITIONS

May be required to work flexible schedules including evenings and weekends.

 

Are you a motivated, energetic, and creative individual interested in working for an organization making a difference for the people in your community? Are you interested in joining an agency developing cutting edge affordable housing policies and programs? The award-winning Santa Clara County Housing Authority (SCCHA) is seeking talented individuals to join us in making a difference with the people in our community. As one of the largest providers of affordable housing in the Bay Area, and a designated Moving To Work (MTW) agency, SCCHA is an independent local government agency that administers the federal Housing Choice Voucher (Section 8) program for approximately 19,000 households and manages more than 2,600 units of affordable housing in Santa Clara County.

 

SCCHA was designated a MTW agency in 2008, a distinction granted to less than 1% of the nation’s housing authorities. Since then, we have been creating innovative ways to increase housing options and self-sufficiency for Santa Clara County’s low-income residents while streamlining the administration of our housing programs. The agency’s Policy Team, led by the Housing Policy Manager, is responsible for conducting research and for the design and testing of innovative, locally-designed strategies for providing low-income individuals and families with affordable housing and new paths to independence.

TO VIEW JOB ANNOUNCEMENT, CLICK ON THE 'JOB ANNOUNCEMENT URL' BELOW.

 

Ross Valley Sanitary District Invites Applications for the Position of

Limited Term Business and Administrative Coordinator

$30.09 - $38.40 PER HOUR

 40 Hours/Week plus an Excellent Benefits Package

 

ABOUT THE POSITION:

Under general supervision of a department manager, department analyst, or the General Manager, the Business and Administrative Coordinator provides varied administrative office support work; coordinates a program and/or business processes; facilitates interdepartmental information flow and communication, and administers a variety of projects. In addition, the incumbent will perform a wide variety of complex tasks and professional interactions with independence and confidentiality. The Business and Administrative Coordinator will work 40 per week.

 

TYPICAL DUTIES MAY INCLUDE:

• Provide customer service by telephone, email and/or counter service; attend to District customers or refer them to other District staff as appropriate; provide factual information that may require judgment and discretion as well as interpretation of policies and procedures.
• Review plans to calculate permit fees, receive payments, issue permits and schedule inspections.
• Process applications and assist in the administration of the Districts grant, loan and rebate programs.
• Coordinate and administer established District policies and procedures, including insurance claims processing, procurement processing, and contract administration processing.
• Compose and edit a wide variety of correspondence, reports and other District documents, including publishing updates to the District website.
• Research and assemble information, verify that information or data is complete, accurate, and consistent; assist in the preparation of regularly scheduled reports.
• Develop, organize and maintain accurate filing systems using best business practice record keeping procedures (electronic and paper copies).
• Create templates and forms, and perform data entry using word processing, spreadsheets, and database tools.
• Schedule internal and external meetings, coordinate food and beverage for meeting attendees, prepare meeting agendas, take and transcribe accurate meeting minutes.
• Print, copy collate documents; open, sort and distribute mail and other deliveries.
• Coordinate facilities management, including communicating with the janitor, building maintenance and/or landscape services for routine and special requests.
• Inventory, review, and order needed office supplies, research saving opportunities, and recommended suppliers.
• Assist the finance division in performing specialized and technical functions, research, and projects as needed.
• Support the engineering department and operations department with research and projects as needed.
• Serve as notary public for the District as needed.
• Serve as back up to the Clerk of the Board and attend occasional evening meetings as needed.
• Perform other duties as assigned. 

   

REQUIRED QUALIFICATIONS INCLUDE:

Education, Training, and Experience

Any combination of education and experience that provides the knowledge, skills, and abilities required for this position. A typical way of obtaining the required qualifications is to possess the equivalent of:

• Completion of Associate’s Degree, or its equivalent (60 semester units), preferably in Business Administration, or Public Administration, or related field.
• Two years of increasingly responsible experience in office administration.
• Experience working in public agencies is desirable.

Licensing, Certification, and Registration

• Possession of the following licensure is desirable:

• Must possess a valid California Driver’s License Class “C”, have a satisfactory driving record, and continue to meet the District’s insurance company’s driving standards; failure to maintain these standards may result in loss of employment.
• As assigned, must possess a valid California Notary Public license or have the ability to obtain within six (6) months of hire.

Knowledge of:

• State and Federal laws, District standards, and regulations applicable to District standards, and regulations applicable to District programs and projects.
• Basic knowledge of practices and methodologies for administrative support, research, prioritization, records management, and customer service operations.
• Use and maintenance of standard office equipment, computer hardware, and software.

Skills and Abilities in:

• Communicating clearly and effectively in English, both orally and in writing.
• Read, understand, and interpret documents, job-related policies, and procedures.
• Present information and respond to the request from staff, department managers, other government agency representatives, and the public.
• Proficient use of office equipment, Microsoft Office software, and other information systems as required.
• Strong organizational skills with the ability to multi-task and prioritize effectively.
• Attention to detail, problem solve, and basic project coordination skills.
• Organize and maintain neat and orderly working environments.
• Work independently with minimal supervision, using good judgment as to when assistance is required for unusual situations or request.
• Conduct District business in a professional and diplomatic manner.
• Collaborative problem identification and solution development.
• Communication that maintains productive working relationships and facilitates a useful exchange of information.

DEADLINE TO APPLY: September 10, 2018.

All required applications materials must be submitted and received in order to be considered as a qualified applicant. Inquiries may be directed to jdelacruz@rvsd.org .

NOTE: A comprehensive job description can be found on the Ross Valley Sanitary District’s website at RVSD.org.

Ross Valley Sanitary District is responsible for the failure of Internet forms or email in submitting your application.

 

THE POSITION:

Please see the attached job specifications for full details about this position.

 

Under general supervision, this part-time position performs a wide range of library tasks; assists patrons by answering reference and other questions and in selecting library materials; and performs related duties as required.

 

In addition to performing public services tasks in the Healdsburg Regional Library, this position also provides assistance in the Sonoma County Wine Library (located within the Healdsburg Library). The ideal candidate will have the knowledge and abilities to support both aspects of the position.

 

The schedule for this position will require Saturday work hours.

 

TYPICAL TASKS include, but are not limited to:

• Receives and responds to questions from patrons concerning resources; answers reference questions from patrons or directs more difficult reference questions to appropriate librarian.
• Advises patrons of library policies, procedures, and services in person and over the telephone.
• Uses the online catalog and other resources to assist patrons in locating and selecting books and reference materials; instructs patrons in the use of library equipment and resources including the Internet; conducts subject searches.
• Uses a computer to enter and retrieve information, locate library materials and charge and discharge materials; receives and processes requests and holds.
• May assist in compiling booklists and pathfinders and answering reference questions in the area of specialty.
• Receives inter-library loan requests; searches relevant database systems; confirms orders; upon receipt, verifies order and forwards item to patron; follows-up on items to ensure a timely return to originating library.
• Assists the Branch Manager or others with various administrative tasks and programs.
• Maintains shelf order; collects and accounts for fees and fines and makes deposits as necessary; keeps library records; writes reports.

 

MINIMUM QUALIFICATIONS:

Education and Experience: Equivalent to graduation from an accredited four-year college or university; and two (2) years of work experience in library services. Spanish bilingual skills preferred.

 

KNOWLEDGE & ABILITIES:

Knowledge of:

• Principles and practices of paraprofessional library work, including library reference, readers’ advisory, and other library services.
• Principles, techniques, and procedures in cataloging, indexing, classifying, and organizing library materials.
• Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and Library staff.

 

Ability to:

• Organize own work and the work of others, set priorities, and meet deadlines.
• Interpret, explain, and apply all relevant Library policies and procedures, and applicable Federal and State laws, codes, and regulations.
• Use computer and other technology, including software, hardware, and the Internet sufficient to be able to assist customers, conduct research, prepare reports, and use email and other communications technologies.

 

SALARY RANGE:   $24.24/hour to $30.28/hour plus prorated benefits

 

CLOSING DATE:    5:00 p.m., Monday, September 3, 2018   

 

APPLICATION PROCESS:  Please go to https://www.calopps.org/sonoma-county-library to apply. Applications must be submitted by the final filing date.

 

The application process may contain one or more of the following steps: a supplemental application, written test(s), skills assessment(s), and/or oral examination(s). 

 

EMPLOYMENT INFORMATION:

Employment offers will be contingent upon a successful pre-employment verification/criminal records clearance. Having a criminal record will not necessarily disqualify an applicant from employment.

 

The eligibility list established from this recruitment may be used to fill future positions as they occur during the active status of the list.

 

 

The Sonoma County Library is an Equal Opportunity Employer

    OCTOBER 2015

       FLSA: NON-EXEMPT

 

LIBRARY ASSOCIATE    

Represented

Definition

Under general supervision, provides excellent customer service, performs a variety of paraprofessional duties that follow established procedures and involve a variety of library support services such as reference, readers’ advisory, and collection maintenance and management; provides direct patron support through instruction and aid in the use of library resources; provides supplemental circulation services; may be assigned as the Person-in-Charge in the absence of higher-level Library staff; and performs related duties as required.

 

SUPERVISION RECEIVED AND EXERCISED

Receives general supervision from a Central Branch Manager, Branch Manager, or other management or supervisory staff.  May provide work direction, training, and functional supervision to clerical or technical staff and/or volunteers.

 

Class Characteristics

                                                                                                                                            

This is the journey-level class in the Library Associate series, functioning as support staff to a Branch Manager or Librarian by assisting patrons with reference questions and readers’ advisory.  Direct customer service is further provided through instruction and aid in the use of library resources including the catalog, databases, and equipment, as well as through supplemental circulation services as needed.  Incumbents participate in managing the collection through assisting in ordering activities.  Employees in this classification also regularly assist with collection maintenance by determining condition of materials and mending, discarding, or labeling as needed.  Participation in shelf maintenance activities including shelving, arranging, and weeding is also common.  At this level incumbents work independently within identified parameters and resolve problems of diverse scope where analysis requires evaluation of identifiable factors.  Performance expectations include the application of broad job knowledge in performance of the full range of responsibilities within the classification.  This class is distinguished from the Senior Library Associate class in that the latter performs a variety of complex paraprofessional library support duties of a specialized nature, provides lead direction, or may be assigned responsibility for the administration of a Special Collection or oversight of a Rural Station.

 

Examples of typical JOB FUNCTIONS (Illustrative Only)

Management reserves the right to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job.

• Receives and responds to questions from patrons concerning resources; answers reference questions from patrons or directs more difficult reference questions to appropriate Librarian.
• Advises patrons of library policies, procedures, and services in person and over the telephone.
• Uses the online catalog and other resources to assist patrons in locating and selecting books and reference materials; instructs patrons in the use of library equipment and resources including the Internet; conducts subject searches.
• Uses a computer to enter and retrieve information, locate library materials and charge and discharge materials; receives and processes requests and holds.
• May suggest selection of books and materials for purchase; assists in resource allocation and budget tracking. 
• May perform material ordering and bibliographic support for particular collections which includes assisting in compiling booklists and pathfinders; compiling orders from buyer’s lists and librarian selections and answering reference questions in the area of a specialty.
• Receives inter-library loan requests; searches relevant database systems; confirms orders; upon receipt, verifies order and forwards item to patron; follows up on items to ensure a timely return to originating library.
• Maintains shelf order including the shelving, arranging, and weeding of books and materials.
• Collects and accounts for fees and fines and makes deposits as necessary; keeps library records; may prepare cash reconciliations; may prepare related documentation.
• Assists the Central Branch Manager, Branch Managers, and Librarians with various administrative tasks and programs.
• May be scheduled as Person-in-Charge in the absence of higher-level Library staff.
• Responds to suggestions, requests, or concerns from library users or community members.
• Compiles library activity reports and statistics.
• Performs other duties as assigned.

 

COMPETENCIES

Knowledge of:

• Principles and practices of paraprofessional library work, including library reference, readers’ advisory, and other library services.
• Principles, techniques, and procedures in cataloging, indexing, classifying, and organizing library materials.
• Principles, practices and techniques of public relations, community outreach, and service promotion.
• Principles and techniques used in bibliographic research.
• Library services and available resources.
• Record keeping principles and procedures.
• Modern office practices and technology, including personal computer hardware and software applications related to the work.
• English usage, grammar, spelling, vocabulary, and punctuation.
• Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and Library staff.

 

Ability to:

• Perform paraprofessional and basic professional library tasks as assigned including reference, readers’ advisory, collection management, and cataloging.
• Advise patrons on the use of library resources, equipment and facilities.
• Organize own work and the work of others, set priorities, and meet deadlines.
• Interpret, explain, and apply all relevant Library policies and procedures, and applicable Federal and State laws, codes, and regulations.
• Explain policies and procedures to patrons.
• Use computer and other technology, including software, hardware, and the Internet sufficient to be able to assist customers, conduct research, prepare reports, and use email and other communications technologies.
• React tactfully and diplomatically during interactions with staff, the public, community groups while appropriately adhering to and enforcing sound library policies, procedures, and practices.
• Make sound, independent decisions within established policy and procedural guidelines.
• Use English effectively to communicate in person, over the telephone, and in writing.
• Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work.

 

Qualifications

Education and Experience:

Equivalent to graduation from an accredited four-year college or university; and two (2) years of work experience in library services.

 

Licenses and Certifications:

None.

 

Physical Demands

Must possess mobility to work in a standard office and library setting and use standard office equipment, including a computer; vision to read printed materials and a computer screen; hearing and speech to communicate in person, before groups, and over the telephone.  This classification primarily works indoors and requires movement between work areas.  Finger dexterity is needed to access, enter, and retrieve materials and data using a computer keyboard or calculator and to operate standard office equipment.  Positions in this classification frequently bend, stoop, kneel, and reach to retrieve and shelve materials.  Incumbents must possess the ability to lift, carry, push, and pull items, storage containers, and shelving units weighing an average of 20 pounds, and up to 50 pounds of weight, in order to move materials from one place to another, with the aid of lifting/moving equipment.

 

Environmental Elements

Employees primarily work in an office/library environment with moderate noise levels, controlled temperature conditions, and no direct exposure to hazardous physical substances.  Employees may interact with staff and/or public and private representatives in interpreting and enforcing departmental policies and procedures.  Employees in assignments providing direct assistance to the public can expect to have rare, occasional, or frequent interaction with abrasive, disruptive, and/or disorderly members of the community. 

 

 

WORKING CONDITIONS

May be required to work flexible schedules including evenings and weekends.

THE POSITION:

Please see the attached job specifications for full details about this position.

This full-time, benefited position plans, oversees and participates in the inspection, repair and maintenance for library infrastructure, systems and facilities throughout Sonoma County; sets priorities for facilities maintenance staff; provides project management for contracted work; and performs related work as required.

 

TYPICAL TASKS include, but are not limited to:

• Plans, oversees and performs a wide variety of skilled maintenance, repair, and installation work on the Library’s infrastructure, systems, and facilities, including electrical, mechanical, plumbing, carpentry, painting, air conditioning, heating, masonry, glass, security/emergency safety systems, and other mechanical systems

• Directs the work of facilities maintenance support staff and outside contractors to ensure high safety and quality standards

• Prepares formal bid specifications, requisitions, and other documents to procure services, supplies, equipment, tools and materials for various construction projects or other operational needs

• Conducts administrative management duties related to facilities management including maintaining accurate logs and records of work completed, processing work order forms, producing cost estimates for repairs and responding to emails regarding facilities maintenance

• Observes and promotes safe work methods and makes appropriate use of related safety equipment as required

• Responds to after-hours emergencies

 

MINIMUM QUALIFICATIONS:

Education and Experience:

Equivalent to the completion of the twelfth (12th) grade and five (5) years of increasingly responsible experience in a skilled building and/or construction trade.

 

Licenses and Certifications:

Possession of a valid California driver’s license.

 

KNOWLEDGE & ABILITIES:

Knowledge of:

• Principles and practices of providing lead direction to others, including work planning, assignment, review and evaluation, and the training of staff in work procedures

• Principles, practices, tools, and materials for maintaining and repairing assigned Library infrastructure, systems, and facilities, specifically in relation to electrical, mechanical, HVAC, refrigeration, plumbing, carpentry, and painting work

• Safety equipment and practices related to the performance of facilities maintenance

• Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors and Library staff

 

Ability to:

• Manage, oversee and evaluate skilled construction, modification, maintenance, and repair work on assigned infrastructure, facility, and/or system

• Inspect the work of others and maintain established quality control standards

• Read and interpret construction drawings, blueprints, maps, and specifications

• Organize own work, set priorities, and meet critical time deadlines

 

PHYSICAL DEMANDS:

Must possess mobility to use standard office equipment, including a computer; strength, stamina, and mobility to perform medium to heavy physical work, to work in confined spaces and around machines, to climb and descend ladders up to forty (40) feet high, to operate varied hand and power tools and construction equipment; to operate a motor vehicle and to visit various Library sites; vision to read printed materials and a computer screen; and hearing and speech to communicate in person and over the telephone. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard or calculator and to operate above-mentioned tools and equipment. Positions in this classification bend, stoop, kneel, reach, and climb to perform work and inspect work sites. Employees must possess the ability to lift, carry, push, and pull materials and objects weighing up to one-hundred (100) pounds, or heavier weights with the use of proper equipment.

 

SALARY RANGE:  $31.79/hour to $39.69/hour plus benefits

 

CLOSING DATE:   5:00 pm, Friday, August 31, 2018

 

APPLICATION PROCESS: Please go to https://www.calopps.org/sonoma-county-library to apply. Applications must be submitted by the final filing date.

 

The application process may contain one or more of the following steps: a supplemental application, written test(s), skills assessment(s), and/or oral examination(s).

 

EMPLOYMENT INFORMATION:

Employment offers will be contingent upon a successful pre-employment verification/criminal records clearance. Having a criminal record will not necessarily disqualify an applicant from employment.

 

The eligibility list established from this recruitment may be used to fill future positions as they occur during the active status of the list.

 

The Sonoma County Library is an Equal Opportunity Employer

www.sonomalibrary.org

 

 

OCTOBER 2015

FLSA: NON-EXEMPT

 

SENIOR BUILDING MECHANIC

Represented

 

DEFINITION

Under general supervision, provides excellent customer service, plans, oversees and participates in the inspection, repair and maintenance for library infrastructure, systems and facilities; sets priorities for facilities maintenance staff; provides project management for contracted work; and performs related work as required.

 

SUPERVISION RECEIVED AND EXERCISED

Receives general supervision from the Facilities Manager or an assigned supervisor. Exercises direct and/or general supervision over and provides training to assigned building mechanic and support staff.

 

CLASS CHARACTERISTICS

This is the advanced journey-level class in the facilities maintenance series. Incumbents plans, oversees and participates in the inspection, repair and maintenance for library infrastructure, systems and facilities to ensure that Library facilities are maintained in a safe and effective working condition and provide the highest level of safety for public use. Incumbents are expected to work independently, exercising sound judgment and initiative within defined procedures and policies to determine appropriate action. This class is distinguished from the Facilities Manager in that the latter engages in management level planning, decision making, and has greater authority regarding oversight of the facilities budget.

 

EXAMPLES OF TYPICAL JOB FUNCTIONS (Illustrative Only)

Management reserves the right to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job.

 

• Plans, oversees and performs a wide variety of skilled maintenance, repair, and installation work on the Library’s infrastructure, systems, and facilities, including electrical, mechanical, plumbing, carpentry, painting, air conditioning, heating, masonry, glass, security/emergency safety systems, and other mechanical systems.
• Directs the work of subordinate staff and outside contractors to ensure high safety and quality standards.
• Monitors and reports on the Preventative Program (PM) for all library facilities; creates corrective action plan for repairs needed.
• Processes and prioritizes the work orders for all Library facilities.
• Provides training on the operation and maintenance of specialized equipment, hand and power tools related to the construction, maintenance, and repair of Library facilities.
• Interacts with and assists in coordinating and scheduling Library activities for facilities operations, maintenance, construction, and renovation projects.
• Prepares formal bid specifications, requisitions, and other documents to procure services, supplies, equipment, tools and materials for various construction projects or other operational needs.
• Interprets architectural drawings and specifications; draws plans and schematics as needed for small projects.
• Monitors and analyzes facilities expenses; assists with developing facilities cost projections as required; provides management with information for budget reports, as assigned.
• Coordinates environmental health and safety programs; assists in conducting safety inspections and providing health and safety equipment; maintains records for compliance with government and Library regulations.
• Conducts administrative management duties related to facilities management including maintaining accurate logs and records of work completed, processing work order forms, producing cost estimates for repairs and responding to emails regarding facilities maintenance.
• Observes and promotes safe work methods and makes appropriate use of related safety equipment as required.
• Responds to after-hours emergencies.
• Performs other duties as assigned.

 

COMPETENCIES

Knowledge of:

• Principles and practices of providing lead direction to others, including work planning, assignment, review and evaluation, and the training of staff in work procedures.
• General management principles and practices, including program development, implementation, evaluation, and project management.
• Basic principles and practices of budget administration.
• Principles, practices, tools, and materials for maintaining and repairing assigned Library infrastructure, systems, and facilities, specifically in relation to electrical, mechanical, HVAC, refrigeration, plumbing, carpentry, and painting work.
• Applicable Federal, State, and local laws, regulatory codes, ordinances, and procedures relevant to assigned area of responsibility.
• The operation and minor maintenance of a variety of hand and power tools.
• Safety equipment and practices related to the performance of facilities maintenance.
• Modern office practices, methods and computer equipment.
• English usage, grammar, spelling, vocabulary, and punctuation.
• Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors and Library staff.

 

Ability to:

• Manage, oversee and evaluate skilled construction, modification, maintenance, and repair work on assigned infrastructure, facility, and/or system.

• Inspect the work of others and maintain established quality control standards.
• Read and interpret construction drawings, blueprints, maps, and specifications.
• Safely and effectively use and operate hand tools and mechanical equipment.
• Maintain accurate logs, records, and basic written records of work performed.
• Follow department policies and procedures related to assigned duties.
• Understand and follow oral and written instructions.
• Make accurate arithmetic calculations.
• Organize own work, set priorities, and meet critical time deadlines.
• Use English effectively to communicate in person, over the telephone, and in writing.
• Use tact, initiative, prudence, and judgment within narrow policy, procedural, and legal guidelines.
• Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work.

 

QUALIFICATIONS

Education and Experience:

Equivalent to the completion of the twelfth (12th) grade and five (5) years of increasingly responsible experience in a skilled building and/or construction trade.

 

Licenses and Certifications:

 Possession of, or ability to obtain, a valid California Driver’s License by time of appointment.

 

PHYSICAL DEMANDS

Must possess mobility to use standard office equipment, including a computer; strength, stamina, and mobility to perform medium to heavy physical work, to work in confined spaces and around machines, to climb and descend ladders up to forty (40) feet high, to operate varied hand and power tools and construction equipment; to operate a motor vehicle and to visit various Library sites; vision to read printed materials and a computer screen; and hearing and speech to communicate in person and over the telephone. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard or calculator and to operate abovementioned tools and equipment. Positions in this classification bend, stoop, kneel, reach, and climb to perform work and inspect work sites. Employees must possess the ability to lift, carry, push, and pull materials and objects weighing up to one-hundred (100) pounds, or heavier weights with the use of proper equipment.

 

ENVIRONMENTAL ELEMENTS

Incumbents may be exposed to smoke/fumes/gas, dirt/dust, grease/oil, chemicals, excessive heat/cold, inclement weather, road hazards, and high frequency noise. Employees may interact with staff and/or public and private representatives in interpreting and enforcing departmental policies and procedures.

 

WORKING CONDITIONS

May be required to be on-call and/or work flexible schedules including evenings, nights, weekends, and holidays (in response to an emergency).

 

Child Care Instructor I (School Age) Part-time (21 hours per week) $14.45 - $16.73 per hour Plus excellent pro-rated benefits

 

 

Applications are reviewed weekly

 

THE POSITION:

The City of San Rafael, Child Care Division is accepting applications for Child Care Instructor I to work in our School-Age Programs.  Under the supervision of the Child Care Director or Head Teacher, you will assist in the planning and implementation of daily activities for the school-age program. 

Essential Duties:

• Assist will all program activities and events.
• Plan and implement curriculum for school age children.
• Lead group activities.

Requirements:

Knowledge of:

• Early Childhood Development
• Child Guidance Methods
• Developmentally-appropriate practices and curriculum.

Ability to:

• Accept direction from supervisor
• Establish and maintain effective relationships
• Read, write, and communicate effectively with program participants and fellow staff
• Work as scheduled

Skills:

• Curriculum planning for school-age children.
• Utilization of developmental assessment tools.

Education/Experience:

• Completion of six (6) units of Early Childhood Education, or Recreation related
• Six (6) months of experience working with school age children

Physical Requirements:

While performing the duties of this job, the employee is regularly required to stand, walk, use hands and fingers to handle or feel, bend, reach with hands and arms and talk or hear.  The employee is occasionally required to sit, climb or balance, twist, stoop, kneel, crouch, or crawl.  The employee must occasionally carry and or lift up to 40 pounds.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Application and Selection Process:

Resumes do not substitute for the City application.  Candidates should detail related education and experience on the application since this information will be used to determine who will be invited to participate in the next phase of the examination process.  The examination process may include any or all of the following:  application appraisal, written examination, oral board interview examination and/or performance examination.  NOTE:  Prior to appointment, candidate must pass a pre-placement physical examination, background check (including fingerprint “livescan” clearance) and submit transcripts to verify educational requirements.

Reasonable Accommodation:  The City of San Rafael will make reasonable accommodations in the process to accommodate disabled applicants.  If you have a disability for which you require an accommodation, please contact us at (415) 485-3474 before the exam date.

Please call 415-485-3386 for more information

 

Clerical Temp – Community Services

$20.50 - $25.60 per hour – depending upon experience

Temporary/Part-Time/No Benefits

 

OPEN UNTIL FILLED:  Apply by August 27, 2018, for first consideration

 

THE POSITION:

The Community Services Department is looking to fill one temporary (part-time/20 hours per week) clerical position at the Albert J. Boro Community Center.  Specific needs of this department is to have a candidate with exceptional communication skills, ability to deal directly with the public and work with diverse populations.  Bilingual is preferred.

This position performs the following essential job duties:

• Provides clerical support to the Community Services Department
• Record keeping
• Filing
• Greeting customers
• Answering telephones
• Registering clients for classes
• Entering facility reservations
• Performs related duties as required.

To be eligible for this position you must have knowledge of:

• Microsoft Office
• Standard office administrative practices and procedures
• Operation of common office equipment

To be eligible for this position you must have the ability to:

• Prepare and maintain records and files.
• Perform clerical work & administrative tasks.
• Understand and follow oral and written directions.
• Answer telephones courteously and efficiently.
• Performing routine clerical duties.
• Operate computer software.

EDUCATION and/or EXPERIENCE:

• High school diploma or equivalent AND
• Two (2) years related experience and/or training OR
• Equivalent combination of education and experience
• Bilingual is preferred

APPLICATION AND SELECTION PROCESS: 

City of San Rafael application is required.  Resumes do not substitute for the City application.  To file an application, go to:  www.calopps.org.  Select “Member Agencies”.   Select “San Rafael”.    

 

Child Care Instructor II

  (School Age)

Full-Time (35 hours per week)

   $2,814 - $3,421 per month

Plus Excellent Benefits

 

Applications reviewed on a weekly basis

 

THE POSITION:

Community Services in the City of San Rafael is recruiting for a full-time Child Care Instructor II position in their School Age Programming located at Vallecito Children's Center.  Under the supervision of the Child Care Center Director, provide developmental care and supervision to children enrolled in the childcare program; implement age appropriate curriculum for children; establish and maintain supportive relationships with children and parents; and other related duties as assigned. The hours for this position are Monday through Friday, 11:30 a.m. to 6:30 p.m.

This position performs the following essential job duties:    

• Plan, implement and supervise enrichment and recreation-based programs.
• Develop age-appropriate curriculum and activities to stimulate children’s cognitive skills, abilities and development.
• Evaluate needs of children, staff and site in order to maintain a safe and healthy environment for children and staff.
• Supervise the activities of children.  
• Schedule parent conferences to discuss children’s development and concerns; work with family to devise learning and development strategies as necessary.
• Maintain accurate attendance and enrollment records; maintain appropriate confidential records.
• Supervise and coordinate the work of subordinate childcare staff.
• Monitor and order classroom supplies and materials as needed. 

 To be eligible for this position you must have knowledge of:  

• Stages and phases of Child Development
• Age appropriate curriculum development and implementation
• Principles of observation and assessment of young children
• Principles of parent communication and support
• Instruction, supervision and classroom management techniques
• Appropriate disciplinary techniques

To be eligible for this position you must possess the ability to:   

• Plan and implement curriculum based on principles of Child Development
• Supervise and coordinate staff and children
• Establish and maintain positive working relationships
• Work cooperatively to achieve program goals
• Interact and communicate effectively, both verbally and in writing, with children, parents, staff, host school and community members
• Manage time, activities and resources effectively
• Work as scheduled

EDUCATION and/or EXPERIENCE: 

• Completion of twelve (12) units of Early Childhood Education (ECE) courses or Recreation Related.
• Six (6) months of experience working with school age children.

PHYSICAL DEMANDS:   

Must be able to perform physical activities such as but not limited to:  lifting or carrying children or heavy items (up to 40 lbs) unassisted, reaching, bending, standing, or walking.  The employee is occasionally required to sit, climb or balance, twist, stoop, kneel, crouch or crawl.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

SPECIAL REQUIREMENTS:

• Department of Justice and FBI fingerprint clearance
• Prefer possession of a valid California Driver’s License

APPLICATION AND SELECTION PROCESS:

City of San Rafael application is required.  A City of San Rafael application is required.  Resumes do not substitute for the City application.  Candidates should detail related education and experience on the application since this information will be used to determine who will be invited to participate in the next phase of the examination process.  The examination process may include the following:  application appraisal and oral board interview examination.  The passing point for the oral board examination final score will be 70%  Prior to appointment, candidate must pass a pre-placement physical examination, drug screen, a background check, and fingerprinting.  To file an application, go online to www.calopps.org.  Select “Member Agencies”.  Select “San Rafael”. 

Reasonable Accommodation: The City of San Rafael will make reasonable accommodations in the interview process to accommodate disabled applicants. If you have a disability for which you require an accommodation, please contact us at (415) 485-3474 before the test date.

We are seeking a marketing and public relations professional to help Sonoma County Library fulfill our Mission of bringing information, ideas, and people together to build a stronger community.  This position will work on meeting our goals to increase library use by Sonoma County residents, drive traffic to our website and digital offerings, and continue to grow the Library as a community hub for the residents and communities of Sonoma County where learning, the arts, technology, and people intersect and thrive.

 

THE POSITION:

Please see the attached job specifications for full details about this position.

 

Under direction of the Library Director, this position is responsible for planning, writing, producing and managing content for marketing, branding, promotions, public relations, and internal and external communications for the Library’s internal and external communication and community engagement and outreach efforts.

 

TYPICAL TASKS include, but are not limited to:

• Creates, updates, and administers a comprehensive marketing plan which includes regularly gathering community input and assessing needs in Sonoma County Library’s service area; identifying opportunities to attract and engage new users and retain current ones; and successfully promoting the Library’s core resources, services and programs.
• Identifies services, resources, and programs for marketing and promotional opportunities; develops strategies and carries out a wide range of marketing activities.
• Manages the SCL brand, ensuring consistency in visual brand elements as well as written tone, naming and other branding guidelines.
• Directs media relations: creates and maintains effective relationships with media; represents and speaks for library to media; solicits media coverage of the library services and programs; produces and distributes news releases.
• Represents the library at public functions and serves as library liaison to community groups as assigned; manages requests for tours and presentations.

 

MINIMUM QUALIFICATIONS:

 

Education: A Bachelor’s Degree preferred with significant coursework in marketing, business administration, communications, journalism, public information and relations.

 

Experience: Four (4) years demonstrated experience in internal/external marketing, communications, and/or public relations experience.

 

Licenses:  Possession of a valid California Driver’s License.

 

SALARY RANGE:   $84,697.60 to $105,768.00 annually plus benefits

 

CLOSING DATE:   5:00 pm, Thursday, August 30, 2018

 

APPLICATION PROCESS: Please go to https://www.calopps.org/sonoma-county-library to apply. Applications must be submitted by the final filing date.

 

The application process may contain one or more of the following steps: a supplemental application, written test(s), skills assessment(s), and/or oral examination(s).

 

 

EMPLOYMENT INFORMATION:

Employment offers will be contingent upon a successful pre-employment verification/criminal records clearance. Having a criminal record will not necessarily disqualify an applicant from employment.

 

The eligibility list established from this recruitment may be used to fill future positions as they occur during the active status of the list.

 

The Sonoma County Library is an Equal Opportunity Employer

 

Est.: AUGUST 2018

FLSA: EXEMPT

                 

 

COMMUNITY RELATIONS MANAGER

Unrepresented

 

 

DEFINITION

Under direction of the Library Director, this position is responsible for planning, writing, producing and managing content for marketing, branding, promotions, public relations, and internal and external communications for the Library’s internal and external communication and community engagement and outreach efforts. This position oversees and supervises graphics staff.  

 

The incumbent will design and implement a professional, external communication and outreach plan to publicize and promote Library programs, activities, events and services; develop and maintain partnerships in the community and with the media.

 

Essential functions of the position include creating advertising and marketing content that supports the library efforts including writing; designing and preparing for publication in print and/or online format multiple forms, advertisements, brochures, programs, newsletters, annual reports and other library publications. Will serve as library spokesperson for day-to-day media inquiries; contact individuals and groups to provide information to the social media and other external communication media; acts in a leadership role in organizing library outreach via social media communications; maintains an effective and comprehensive public relations program for the library that supports the Library’s Strategic Plan.

 

SUPERVISION RECEIVED AND EXERCISED

Receives general direction from the Library Director. Exercises direct and/or general supervision over and provides training to assigned professional, paraprofessional, technical, and support staff.

 

Examples of typical JOB FUNCTIONS (Illustrative Only)

Management reserves the right to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job.

• Creates, updates, and administers a comprehensive marketing plan which includes regularly gathering community input and assessing needs in Sonoma County Library’s service area; identifying opportunities to attract and engage new users and retain current ones; and successfully promoting the Library’s core resources, services and programs.
• Identifies services, resources, and programs for marketing and promotional opportunities; develops strategies and carries out a wide range of marketing activities.
• Designs and conducts surveys, and marketing and public opinion research as part of the evaluation of library services, resources, and programming and measures of strategic plan goals and initiatives.
• Plans, writes, edits, proofreads and produces print and electronic publications and presentations such as newsletters and eNews; manages internal and external communications.
• Manages the SCL brand, ensuring consistency in visual brand elements as well as written tone, naming and other branding guidelines.
• Oversees SCL social media policy and strategy, coordinating with authorized contributors across the organization to ensure its effectiveness; encourages adoption of relevant social media techniques for promotion of library resources and services.
• Manages, prioritizes and directs departmental workflow to ensure efficient and timely completion of content development, design and production requests from internal departments.
• Assures design integrity, visual quality, effective communication, and publication style of SCL’s website; secures photographs/graphic elements for site; develops features and highlights sections; in collaboration with web coordinator, in development of new sections/sub-sites; serves on the Digital Advisory Team.
• Directs media relations: creates and maintains effective relationships with media; represents and speaks for library to media; solicits media coverage of the library services and programs; produces and distributes news releases.
• Plans and organizes library-wide public relations campaigns, special events, and fund development activities as assigned.
• Leads marketing and communication action plan items and initiatives that support organizational competencies and existing strategic plan.
• Advises departments and administration regarding public relations and communications needs.
• Identifies and supervises external freelance resource pool, as needed, to meet all scheduled deliverables.
• Represents the library at public functions and serves as library liaison to community groups as assigned; manages requests for tours and presentations.
• Participates in departmental meetings, library-wide committees, and performs other duties as assigned.
• Effectively communicates the Library’s mission, goals, value, accomplishments and activities to media representatives, community leaders, elected officials, Board members, and other key constituencies.
• Oversees Library communications across multiple venues and formats in order to ensure consistency in messaging and use of the SCL brand.
• Seeks opportunities to interact and partner with other organizations in order to enhance and improve services and/or broaden awareness of the Library’s offerings.
• Manages, prioritizes, and assists with the creation and distribution of promotional content in a variety of formats.
• Supports existing partnerships and build new ones in a manner that capitalizes on the Libraries’ strengths.
• Pursue corporate partnerships and sponsorships.
• Work cooperatively with public, community groups, business leaders, government officials, members of the media and departmental staff.
• Identify marketing opportunities and provide content for marketing materials.
• Establish and maintain contact with individuals and community groups committed to library services.
• Assist in the organizational development of groups and community-building initiatives.
• Work closely with branch libraries to identify goals and set priorities related to community involvement.
• Work closely with Sonoma County Library Friends groups and the Sonoma County Public Library Foundation.
• Develop knowledge of branch libraries and the ways communities can interact with library events and programs.
• Provide timely information and reports to management regarding community involvement with library services.
• Create, update and maintain records of individuals, community groups and organizations on a database.
• Manage media response, relationship building, follow up, and management of a media contact database.
• Develop and edit copy for marketing materials across multiple disciplines, including - but not limited to - collateral, websites, emails and direct mail pieces.
• Development, execution and management of grass root community outreach activities.
• Serve as a representative of the library to various external groups and organizations.
• Participate in and contribute to the Library Strategic Plan, in conjunction with the Library Management Team.
• Develop and manage marketing and outreach activities such as brand development, and marketing and advertising plans for related programs.
• Conduct and manage research and survey efforts; develop and use performance metrics.
• Develop and manage communication plans, promotional materials, displays, direct mail, social media, etc. in a professional and efficient manner.
• Work closely with related associations to maximize marketing efforts; stays abreast of new and underdeveloped target groups and populations.
• Research existing and potentially new sources of funding; prepare or direct preparation of grant applications and proposals to funding sources.
• Maintain current knowledge of job-specific functions, tasks, procedures, resources, and technology, with focus on public services. 
• Maintain knowledge of the software and devices used by library staff and library patrons, such as MS Office suite, the integrated library system (Horizon), library eResources, and various devices used by patrons to access online library materials (such as Kindles, Nooks, and iPads).
• Submit budget needs to Library Director annually.
• Performs other duties and special projects as requested.

 

Qualifications

Education and Experience:

Education:  A Bachelor’s Degree preferred with significant coursework in marketing, business administration, communications, journalism, public information and relations.

 

Experience: Four (4) years demonstrated experience in internal/external marketing, communications, and/or public relations experience.

 

Licenses:  Possession of a valid California Driver’s License.

 

COMPETENCIES

Knowledge of:

• Integrated marketing and public relations strategies as well as market analysis and research techniques.
• Branding principles and tactics in a variety of media and formats.
• Media production, communication and dissemination techniques including social media
• Fundamental principles and best practices in visual/graphic design.
• Modern library services and materials as well as standard office and library equipment
• Principles, techniques and methods of marketing, public relations, promotions and fundraising. 
• Principles and practices of program management including planning and program analysis.
• Data collection, research methodology and application of basic statistics.
• Library operations, functions, and services provided.
• Event planning for a variety of library related community services and campaigns.
• Principles, practices and professional ethics of group interaction and interpersonal dynamics.
• Principles, methods and procedures utilized in organization change and problem solving.
• Organizational practices as applied to the analysis, evaluation, development, and implementation of programs, policies, and procedures.
• Research and reporting methods, techniques, and procedures.
• Applicable Federal, State, and local laws, regulatory codes, ordinances, and procedures relevant to assigned areas of responsibility.
• Principles and practices of contract administration and evaluation and budget tracking.
• Recent and ongoing developments, current literature, and sources of information related to outreach activities.
• Record keeping principles and procedures.
• Modern office practices, methods, and computer equipment and applications related to the work.
• English usage, grammar, spelling, vocabulary, and punctuation.
• Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and Library staff.

 

Ability to:

• Handle multiple work assignments and interruptions, prioritize projects and meet strict deadlines
• Recognize and define problems, collect data, establish facts and draw valid conclusions
• Work under general supervision with latitude in exercising independent judgment to maximize efficient workflow
• Interact tactfully and courteously with customers, both internal and external
• Plan, organize, develop, and implement outreach coordination with staff, public officials and community.
• Analyze problems, think creatively, identify problems and recommend methods of resolution.
• Engage audiences of all sizes, ages & types through public speaking.  
• Identify marketing opportunities and provide content for marketing materials.
• Understand specialized software applications, including email and Internet, at an intermediate to advanced level.
• Exhibit excellent analytical, organizational, project and time management skills
• Develop implement, and manage budgets.
• Develop strategic plans and assess outcomes.
• Supervise the performance of in-house volunteers and contract marketing persons.
• Communicate effectively verbally and in writing.
• Produce clear and organized written materials using proper sentence structure, grammar, spelling and punctuation.
• Work cooperatively with others to organize the community outreach efforts of the library.
• Remain flexible and adapt to a dynamic environment.
• Work a schedule that may include evenings and weekends.
• Assist in the development of goals, objectives, policies, procedures, and work standards for the department.
• Plan, organize, and carry out assignments from management staff with minimal direction.
• Evaluate and develop improvements in operations, procedures, policies, or methods.
• Prepare clear and concise reports, correspondence, policies, procedures, and other written materials.
• Interpret, apply, explain, and ensure compliance with applicable Federal, State, and local policies, procedures, laws, and regulations.
• Establish and maintain a variety of filing, record keeping, and tracking systems.
• Organize and prioritize a variety of projects and multiple tasks in an effective and timely manner.
• Operate and maintain modern office equipment, including computers, scanners, and printers.  
• Use English effectively to communicate in person, over the telephone, and in writing.
• Use tact, initiative, prudence, and independent judgment within general policy and legal guidelines, especially in politically sensitive situations.
• Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work.
• Maintain integrity, autonomy, and self-motivation to work independently and initiate projects.

 

Physical Demands

Must possess mobility to work in a standard office and library setting and use standard office equipment, including a computer; vision to read printed materials and a computer screen; hearing and speech to communicate in person, before groups, and over the telephone. This classification primarily works indoors and requires movement between work areas. Finger dexterity is needed to access, enter, and retrieve materials and data using a computer keyboard or calculator and to operate standard office equipment. Positions in this classification occasionally bend, stoop, kneel, reach, push and pull drawers open and closed to retrieve and file information. Positions in this classification occasionally lift and carry reports, records, and materials that typically weigh less than twenty-five (25) pounds.

Position will require travel throughout Sonoma County to the library branches to plan, review and implement activities, and establish friendly and cooperative working relationships with library branch staff.

 

Environmental Elements

Employees work in an office environment with moderate noise levels, controlled temperature conditions, and no direct exposure to hazardous physical substances.  Employees may interact with staff and/or public and private representatives in interpreting and enforcing departmental policies and procedures.

 

WORKING CONDITIONS

May be required to work flexible schedules including evenings and weekends.

 

LIBRARY SPECIALIST* – GUERNEVILLE

25 HOURS PER WEEK – PART TIME

* Pending classification study

 

We are seeking a customer service driven professional to perform routine library work at the Guerneville Regional Library.

 

 THE POSITION:

Please see the attached job specifications for full details about this position.

 

TYPICAL DUTIES include, but are not limited to:

• Advises patrons of library policies, procedures, and services in person and over the telephone with a friendly and helpful attitude
• Registers patrons, enters patron information into library database and issues new or replacement library cards with accuracy; updates patron records; communicates with the patron about the procedure and explains rationale positively when denials are required
• Listens attentively to patron’s questions about library account and answers in a calm and professional manner
• Recognizes when a question needs to be directed to reference staff
• Proactively collects fines and payments for lost materials
• Assists patrons with the use of public computers and other electronic equipment
• Efficiently and accurately balances daily cash and prepares deposit
• Readily and proficiently uses a computer to enter and retrieve information, locate library materials and charge and discharge materials; successfully incorporates the use of RFID and the StaffLink into daily circulation workflow
• Efficiently receives and processes requests and reserves
• Quickly and accurately sorts returned books
• Processes magazines and gift books in a neat and timely manner; keeps magazines, periodicals, telephone books and other materials current
• Readily provides clerical assistance to Librarians and other staff

 

MINIMUM QUALIFICATIONS: Equivalent to the completion of the twelfth (12th) grade and one (1) year of clerical and office support work. An Associate’s degree, or higher, from an accredited college or university can substitute for the required experience.

 

DESIRED SKILLS AND ABILITIES:

• Ability to remain tactful when working with the public 
• Close attention to detail
• Ability to work independently while following established procedures
• Bi-lingual skills in Spanish desirable

 

WORKING CONDITIONS:

Incumbent will perform repetitive arm/hand movements using a keyboard and mouse, and will grasp/handle materials that weigh up to and occasionally more than 25 pounds. Incumbent will push wheeled carts weighing up to or occasionally more than 100 pounds.

 

SALARY RANGE:               $20.38/hour to $25.46/hour plus prorated benefits

 

CLOSING DATE:                5:00 pm, Thursday, August 30, 2018

 

APPLICATION PROCESS:  Please go to https://www.calopps.org/sonoma-county-library to apply. Applications must be submitted by the final filing date.

 

The application process may contain one or more of the following steps: a supplemental application, written test(s), such as an alpha numeric exam, skills assessment(s), and/or oral examination(s). 

 

EMPLOYMENT INFORMATION:

Employment offers will be contingent upon a successful pre-employment verification/criminal records clearance. Having a criminal record will not necessarily disqualify an applicant from employment.

 

The eligibility list established from this recruitment may be used to fill future positions as they occur during the active status of the list.

 

The Sonoma County Library is an Equal Opportunity Employer