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Are you a customer-focused professional who enjoys helping others, resolving billing and service questions, and supporting a team that serves the community?

If you are detail-oriented, flexible, and thrive in a fast-paced environment, Citrus Heights Water District invites applications for the position of Customer Service Technician.

WORK SCHEDULE:

The District observes a 4/10 work schedule, Monday–Thursday, 10-hour days. The regular work schedule for this position is 7:00 a.m. – 5:30 p.m.

POSITION DESCRIPTION, DISTINGUISHING CHARACTERISTICS, AND QUALIFICATIONS:

Under immediate supervision, the Customer Service Technician performs a variety of customer service and billing support duties, including processing payments, maintaining customer accounts, responding to billing inquiries, and coordinating service orders. The position also provides administrative support to an assigned supervisor and performs related work as required.

This is the entry-level class in the Customer Service series. Employees in this class typically have little or no directly related work experience but demonstrate the ability to perform the full scope of duties and meet performance standards. Incumbents work under close supervision while learning job tasks, progressing to general supervision as procedures and processes are learned.

• Two (2) years of responsible experience similar to Customer Service Technician is desirable

• Equivalent to completion of the twelfth (12th) grade supplemented by coursework in business or accounting is desirable

• Valid California Class C Driver’s License may be required. A satisfactory driving record is required.

Please click here to access the Customer Service Technician job description.

APPLICATION PROCESS AND SELECTION PROCEDURE:

Applications, supplemental questionnaires, resume, and cover letters must be submitted via email to mail to: hr@chwd.org. Materials must be complete and clearly indicate that the candidate meets the minimum qualifications. All statements made on the application and any supplemental materials are subject to verification. False statements may be cause for immediate disqualification, removal from the eligibility list, or discharge from employment.

Please click here to access the Customer Service Technician Employment Application

This position will be open until filled. The first review of applications will begin on Thursday, May 28th, 2026, and applications will be reviewed on a weekly basis thereafter until the position is filled.

Part I: Application - (Pass/Fail) After the closing deadline, applications will be screened in relation to the criteria indicated in this announcement. Incomplete, late, and faxed applications are not accepted. Resumes are not considered in lieu of the required employment application. Certificates, resumes, and other documents can be emailed with your application to hr@chwd.org.

All completed applications and supplemental questionnaires will be reviewed for each applicant’s ability to meet the minimum work experience, training, and education qualifications.

Successful candidates will be placed on a Qualified Candidate List and may be invited to participate in in-person interviews. Specific dates will be provided to selected candidates.

All communication and notices will be sent via e-mail.

Additional inquiries about the position may be directed to the District’s Human Resources division at 916-725-6873 or mail to: hr@chwd.org Citrus Heights Water District is not responsible for the failure of digital forms in submitting your application.

The City of Patterson is seeking a highly qualifed Public Works Director to plan, direct, manage, and oversee the activities and operations of the Public Works Department including the urban forestry division, fleet maintenance division, water operations division, streets and collections division, wastewater treatment division, parks and landscape division, electrical and facility maintenance division, and  regulatory and environmental compliance  division.  The incumbent will coordinate assigned activities with other City departments and outside agencies and provide highly responsible and complex administrative support to the City Manager’s Office.

The City of Dixon is excited to announce the recruitment for one (1) full-time, regular position of Water Operator I. This position performs a variety of maintenance, operations, and repair work on the City's water distribution system, including pumps, mains, chlorinators, meters, and other equipment. 

Working Conditions/Physical Demands

Work is performed in a variety of different environments with exposure to varying weather conditions including high temperatures, rain, and wind. Work is performed with exposure to hazardous materials, smoke, gasses, and fumes; with exposure to hazards such as, moving machine parts and live electrical current; and exposure to loud and/or high frequency noise. Occasional performance of heavy manual labor; occasional standing or driving for long periods of time; use of a computer; occasional climbing, work at heights above 10 feet; working on ladders, bending, stooping, crawling, squatting, kneeling, twisting, and repetitive hand movement. Occasional lifting up to 50 pounds. Constant use of overall color vision. Frequent grasping, holding, and reaching. Frequent contact with other staff, outside agencies and the general public; occasional working alone. Night, weekend, and holiday hours will be required on a rotating schedule for 24/7 standby and weekend/holiday rounds.

EXAM PROCESS: A limited number of candidates whose applications indicate that they, among those competing, are better qualified in terms of related education, training and experience will be invited to participate in a written exam (pass/fail) and candidates who pass the written exam will be invited for an interview. Note: The examination process may be change as deemed necessary.

EMPLOYMENT PROCESSING: Candidates selected for hire are subject to pre-employment drug testing, fingerprinting, and must successfully complete and pass a pre-employment medical examination, and in accordance with Federal law, are to provide proof of identity and proof that they may legally work in the United States.  A 12-month probation period will be served.

VETERAN'S PREFERENCE POINTS will be applied. A copy of the DD214 form must be filed at the time of application.

The City of Dixon is an EQUAL OPPORTUNITY EMPLOYER. Reasonable Accommodation in the application, examination and selection process will be made upon request by calling 707-678-7000. 

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The City of Lincoln is hiring a Systems Security Analyst II/Sr. in the Information Technology Department.

The Systems Security Analyst performs a variety of professional level work, including the design, implementation, evaluation, and daily management of security systems and solutions; and performs duties related to threat detection and prevention, education, risk assessment, compliance, governance, business recovery, forensics, and incident response.

• Systems Security Analyst II: $6,887.72 - $9,230.21
• Senior Systems Security Analyst: $7,232.09 - $9,691.69

DISTINGUISHING CHARACTERISTICS

Systems Security Analyst II

The Systems Security Analyst II is the journey level in the Systems Security Analyst class series and is responsible for the full range of duties. This class is distinguished from the next higher classification of Senior Systems Security Analyst in that the latter is an advanced journey level and performs more complex assignments and may have lead responsibilities. Employees at this level receive only occasional instruction or assistance as new, unusual or unique situations arise and are fully aware of the operating procedures and policies within the work unit. Positions in this class are flexibly staffed and are normally filled by advancement from the Systems Security Analyst I.

Senior Systems Security Analyst

The Senior Systems Security Analyst is the advanced journey level in the Systems Security Analyst class series. Incumbents are the recognized experts in their field, including possessing extensive experience designing and architecting complex information technology and security solutions, as well as demonstrating successful technical project management by the advanced level of knowledge and experience required. Positions at this level are distinguished from other classes within the series by the provision of the highest level of technical expertise and knowledge in the performance of duties.

SUPERVISION RECEIVED/EXERCISED

Systems Security Analyst II

Receives supervision from the Chief Innovation and Technology Officer. Incumbents of this class do not routinely exercise supervision.

Senior Systems Security Analyst

Receives general direction from the Chief Innovation and Technology Officer. Exercises technical and functional supervision over professional and technical personnel for assigned projects.

ESSENTIAL FUNCTIONS

(include but are not limited to the following)

• Architect, implement, monitor, maintain, and troubleshoot various security systems that protect the City’s networks, IT/OT systems (including SCADA), applications and critical infrastructure.
• Design, organize, modify, install, secure and support security infrastructure; and provide technical support for network and security issues associated with enterprise applications.
• Analyze both raw and processed security alerts, logs and event data to identify potential security incidents, threats, mitigations, and vulnerabilities.
• Architect, implement, maintain, and troubleshoot the City’s business continuity plan and emergency response plan as it relates to redundant, secure infrastructure.
• Investigate, analyze, produce reports, and remediate security incidents that occur on City systems and applications, both on-premises as well as in the cloud.
• Confirm viable backups, test, maintain and monitor both on-premises and within the cloud.
• Review Cyber Security threat information and assists with mitigating vulnerabilities identified.
• Conduct a variety of Cyber Security policy compliance tasks such as discovering unauthorized devices, conducting site surveys for non-compliance, and ensuring network access requirements are met.
• Perform risk assessments and execute tests of network, backups and information systems to ensure technology processes are secure.
• Facilitate administrator and end-user cyber security training and security awareness programs; track and report on end-user training compliance.
• Facilitates penetration testing of all City systems and infrastructure.
• Ensure systems and procedures are compliant with relevant industry requirements and government regulations (e.g., PCI-DSS, CJIS, NIST, NERC CIP, ISO 27000, etc.).
• Engage in continuous information security training to maintain awareness of changes within the information security field.
• Performs other or related duties as assigned.

PHYSICAL, MENTAL AND ENVIRONMENTAL WORKING CONDITIONS

Position requires prolonged sitting, standing, walking, reaching, twisting, turning, kneeling, bending, squatting, stooping, and intermittently climbing stairs and/or ladders to rooftops and walking rooftops perimeter in the performance of daily activities. The position also requires grasping, repetitive hand movement and fine coordination in keeping records and preparing reports using a computer keyboard. Additionally, the position requires near and far vision in reading written reports and work-related documents and acute hearing is required when providing phone and personal service. The nature of the work may require the incumbent to lift equipment and materials weighing up to 25 pounds or more.

KNOWLEDGE/SKILLS/ABILITIES

(The following are a representative sample of the KSAs necessary to perform essential duties of the position. The level and scope of the knowledge and abilities listed below vary between the I and II levels.)

Knowledge of:

All knowledge from the Systems Security Analyst I level, and NIST 800-series cyber security standards, CIS Top-20 Critical Security Controls, Payment Card Industry Data Security Standards (PCI-DSS), and Criminal Justice Information Security (CJIS) requirements; principles and practices of securing cloud-hosted systems and applications; principles and practices of complex operating system design, analysis, and documentation; current hacker techniques, exploits, active defense detection and prevention measures, penetration testing tools, tactics, techniques, and procedures (TTPs); unified threat management (UTM) firewalls and associated components including, but not limited to, URL/Content filtering, file scanning and blocking, DNS sinkholing, and data leakage prevention; endpoint detection and response (EDR) platform deployment, monitoring and management; business continuity planning, documentation, and testing best practices; computer and network forensic tools, techniques and analysis including root cause and comprehensive cause and effect analysis of cyber-attacks and breaches; scripting languages (e.g. PowerShell, Python, BASH, etc.) at an expert level; single sign-on, Multi-factor authentication and SAML concepts and applications; eDiscovery processes and techniques for messaging and other social media platforms; network monitoring tools and techniques used to perform security troubleshooting, including packet capture and protocol analysis tools; network routing and switching protocols (i.e., BGP, EIGRP, OSPF, RIP, VLANs, STP, VTP, IOS, NX-OS, HSRP, CDP, and LLDP); principles and practices of project management; file storage technologies, file structures, and file systems; and methods of application integration.

Skill to:

Operate an office computer and a variety of word processing and software applications.

Ability to:

All abilities from the Systems Security Analyst I level, and independently manage security-related projects, investigations, operations, and incident response; independently perform professional work involving the evaluation, implementation, and daily management of information security systems; implement and maintain compliance with all required information security rules, regulations, mandates, standards, and best practices; design, document, and implement secure network, system, and application architectures; on an ongoing basis, identify and declare observed risks, threats and vulnerabilities and propose practical steps to minimize or mitigate them; participate in, or lead, cross functional teams and meetings; perform and/or work with professional service providers to conduct risk assessments and/or ethical hacking/penetration testing against city systems to determine and mitigate vulnerabilities and other security issues; perform governance tasks, including research, analysis and evaluation, and provide recommendations regarding proposed security, network, and user systems and applications; and conduct various security awareness programs such as citywide cyber security training campaigns, phishing testing, and periodic targeted training initiatives.

THE SELECTION PROCESS

The process may include an in-basket exercise, individual interviews, panel interviews and/or other related components.  Only those candidates who have the best combination of qualifications in relation to the requirements and duties of the position will continue in the selection process. The candidate selected for the position will be required to complete a background check including reference checks, fingerprint check, medical exam, drug-screening and/or other related components.

Human Resources will make reasonable efforts in the examination process to accommodate persons with disabilities. Please advise Human Resources of any special needs a minimum of five days in advance of the selection process exam by calling (916) 434-3229 or emailing hr@lincolnca.gov. The City of Lincoln is an Equal Opportunity Employer.

The information contained herein is subject to change and does not constitute either an expressed or implied contract.

THE POSITION

Tri-City Mental Health Authority is currently hiring to fill one (1) full-time vacancy for the position of Clinical Supervisor I/II within the Mobile Crisis Care Program (MCCP). Tri-City’s MCCP is a 24/7 mobile crisis response team with shifts that may include evenings, weekends, daytime hours, and holidays.

The MCCP Clinical Supervisor I/II will be part of a team that provides crisis intervention and stabilization, linkage and referral, consultation, and education within the scope of practice. The MCCP Clinical Supervisor I/II will report to the Mobile Crisis Care Clinical Program Manager.

This position is responsible for a variety of ongoing responsibilities including, but not limited to:

• Respond to client (Full-Service Partnership and Adult and Children’s Outpatient Programs and other specialty mental health services) crisis calls with or without law enforcement;
   
• Perform field-based and telephone emergency mental health evaluations and crisis stabilization in accordance with agency procedure.
   
•  Provide crisis intervention and stabilization services to individuals, groups, and families;
   
•  Identify treatment needs and make appropriate referrals for necessary services;
   
•  Perform triage and linkages to non-client community members in the Tri-City catchment areas.
   
•  The Clinical Supervisor incumbent must be available for consultation during and following crisis calls  as well as to fill in when back-up is needed in the field during scheduled work hours.

The City of Auburn is accepting applications for a Finance Analyst! This is an opportunity to work with a dynamic and innovative team while staying sharp on the latest governmental accounting requirements and accounting software solutions.

The Finance Analyst will focus on interpreting and implementing GASB pronouncements, maintaining the accuracy of general ledger and trial balance accounts, approving receivables and payables, forecasting revenues and expenditures, budget development, management of cash, debt, and capital assets, and continual education on the job.

Key Recruitment Details

• The Right Fit: The ideal candidate will bring government experience, have excellent analytical, auditing, and adaptability skills, and be a positive member of a small, supportive team.

• Timeline: Open until filled, apply early to ensure consideration. The first review of applications will be May 22, 2026, with the selection process anticipated for early June.

• Selection Process: The process will include interviews, and may include other related assessments.

• Start Date: The position is pending final budget approval, anticipated to start in July 2026.

Please note that meeting the minimum qualifications does not guarantee an interview; we will move forward with the candidates whose qualifications best match the role's specific needs. The selected candidate must pass a background check, including reference and live scan checks, and may include other related screenings.

The City of Auburn is an Equal Opportunity Employer.  To request a reasonable accommodation for the examination process, please contact Human Resources at (530) 823-4211 ext. 146 at least five business days before your scheduled exam.

Position Summary

Under general supervision of the Finance Director, the Finance Analyst supervises and/or performs highly responsible, complex, sensitive and professional level accounting and financial work in support of the City's various financial activities. Areas of responsibility may include, but are not limited to preparing financial statements, reviewing fiscal records, and monitoring financial transactions in accordance with prescribed accounting systems and generally accepted principles of accounting, auditing and budgeting. Duties include programmatic general accounting (general ledger, accounts payable, accounts receivable and payroll), budget planning and development, verifies balances, and adjusts accounts and journal entries; prepares various fiscal reports; coordinating and assisting with the annual audit, project management and other administrative analysis activities in the Finance Department and providing information and assistance to City staff and the general public, to perform duties requiring special knowledge; and to provide administrative support to assigned supervisor.

Distinguishing Characteristics

This is the advanced journey level in the Finance series. Positions at this level are distinguished from other classes within the series by level of responsibility assumed, complexity of duties assigned, independence of action taken, by the amount of time spent performing the duties, and by the nature of the public contact made. Employees perform the most difficult and responsible types of duties assigned to classes within the series, including detailed analysis of financial transactions and forecasting and may provide direct supervision over assigned personnel. Employees at this level are required to be fully trained in all procedures related to assigned areas of responsibility.

Representative Duties

The following duties are typical for this classification. Incumbents may not perform all of the listed duties and/or may be required to perform additional or different duties from those set forth below to address business needs and changing business practices.

• Balances and reconciles general ledger accounts; prepares adjusting journal entries and monthly bank reconciliations. Maintain accounting, financial, and statistical records; post information to ledgers, journals, logs, and reports; total and balance figures; proof data and make corrections as required; prepare, reconcile, balance, and submit a variety of periodic and special reports.
•  Supervises the maintenance and analysis of general ledger accounts, and other account subsystems such as accounts payable, accounts receivable, payroll, fixed assets, revenues and utility billing subsystems.
• Assist in the preparation, analysis and review of estimated revenues, reimbursements, expenditures, fund balances and other budgetary accounts.
• Participate in the design, testing and implementation of new technology systems and processes.
• Utilize various computer programs; enter and maintain data; generate reports from a database or in-house system; create spreadsheets and generate reports using spreadsheet software; create documents using word processing software.
• Identify and resolve problems, differences, and inconsistencies between accounting records and computerized reports; determine corrective entries involved in maintaining accounting controls and reconciling differences.
• Obtaining information from various departments to compile the activity and year-end balances for various funds; performing analytical review of activity in each fund.
• Process accounts receivable; prepare statements for City services, rental, and lease obligations, receive, process, and balance payments received; input data; audit accounts receivable; prepare and process bad debt collections.
• Process accounts payable; review invoices and claim documents received from various departments; input information into computer system; review and analyze check registers and transaction reports; distribute checks including to match remittance documents to payments; file documents and reports.
• Develops and documents accounting procedures by reviewing and determining impact of new accounting and auditing standards; assisting with implementation of accounting and auditing procedures and standards; incorporating changes in financial reporting standards into individual fund and Comprehensive Annual Financial Report templates; and communicating changes in standards and impact of changes to other staff.
• Substantiates or resolves complex financial transactions by analyzing and auditing materials, revenue streams, transactions and documents; reconciling statements and transactions; using initiative and sound independent judgment on difficult procedural problems; and reviewing the work of assigned personnel to determine accuracy of accounting records.
• Coordinate and participate in ACFR and Annual Audit Processes: Prepares in the preparation of annual financial reports including, but not limited to, the Annual Comprehensive Annual Financial Report (ACFR) and the City’s annual audit; review, reconcile and prepared notes to the financial statements, supporting work papers, and other reports; respond to audit inquiries from external auditors and other governmental agencies as necessary.
• Assists in the development of long-term financial forecasts, the preparation of monthly and quarterly financial reports, collects data to support department analytical functions and makes recommendations as appropriate.
• Assist public at service counter and record revenue receipts through operation of cash register; prepare and complete daily revenue deposits including to balance cash drawer, code data input documents, and sign checks with check signer; contact fiduciaries to coordinate investment transactions completed by the City Treasurer and Finance Director.
• May administer and oversee the business licensing fee function for the City by coordinating the collection of business licenses fees, verification of transaction information, computation of charges and refunds, preparation and mailing of invoices; notification to customers of delinquent accounts and insufficient payments coordinating licensing activities with the public, other departments and other agencies; and updating of licensing records by collecting, calculation, and entering data, audition records and entering changes.
• Assist in recording payroll entry and PERS retirement contributions.
• Coordinates and assists in developing and implementing the City’s fiscal budget.
• Schedules budget preparation tasks to meet established deadlines; coordinates budget related matters with departments and provides training and guidance when necessary.
• Evaluates the budget during the execution and implementation phase; identifies variances requiring corrective action; recommends appropriate correction action.
• Reviews and approves purchase requisitions and budget transfers.
• Coordinates the development of the 5-year Capital Improvement Program publication, including but not limited to, document project management, department communications, template structure design and development, schedule development and financial analysis.
• May assist in grant accounting; type statistical schedules and reports; assemble and copy documents.
• May assist in ensuring 1099s are properly prepared.
• Coordinate debt, debt activities, debt schedules and interfund loan activities for the City and other City authorities; participate in debt issuance and financings; analyze debt and work with City departments on debt related matters.
• Provide public assistance at the counter and over the phone; answer questions and provide information; research problems and prepare necessary adjustment; collect payments as necessary.
• Perform special analyses and reports as required by the City Council, management staff, and outside agencies; audit petty cash funds; update general ledger and verify fund balances; reconcile bank accounts.
• May perform general supervision of subordinate Finance Department staff.
• Perform related duties as required.

Knowledge, Skills, & Abilities

The following generally describes the knowledge and ability required to enter the job and/or be learned within a short period of time in order to successfully perform the assigned duties.

Knowledge of: Financial and accounting theory; financial analysis and reporting methodologies (e.g. regulatory reporting); basic accounting principles, including Generally Accepted Accounting Principles (GAAP) and Generally Accepted Auditing Standards (GAAS), government accounting standards and principles; general business practices in a government environment; principles, procedures, and methods used in the performance of complex clerical and technical accounting duties including those involved in payroll, business and dog licensing, accounts payable, accounts receivable and assisting in budget preparation and monitoring; principles and procedures of financial record keeping and reporting; principles and practices of report preparation; mathematical principles; modern office procedures, methods, and related computer equipment and software applications; principles and practices of customer service; proper phone techniques and etiquette; pertinent federal, state, and local laws, codes, and regulations including those governing the establishment, maintenance, and keeping of financial data; policies, procedures, and functions of the City’s Finance Department.

Ability to: Perform a variety of diversified and difficult financial and statistical record keeping duties in support of payroll, business and dog licensing, accounts payable, accounts receivable, and/or assisting in budget preparation and monitoring; accurately receive and process information and documents according to established guidelines and procedures; collect, compile, and research information and data; review and interpret accounting transactions and records; analyze data and draw sound conclusions; create and maintain a variety of spreadsheets, financial records, and files; prepare a variety of financial and statistical reports; reconcile various financial statements and balance as necessary; apply the rules of modified and full accrual accounting to assignments; understand, interpret, and apply principles, laws, and procedures involved in fiscal record keeping and accounting functions; provide customer service and deal tactfully and courteously with the public, other City employees, and other agencies; perform mathematical calculations; operate office equipment including computers and supporting word processing and spreadsheet applications; type and enter data at a speed necessary for successful job performance; enter and retrieve data from computer systems; use 10-key adding machine by touch; work independently in the absence of supervision; understand and carry out oral and written instructions; communicate clearly and concisely, both orally and in writing; establish and maintain effective working relationships with those contacted in the course of work.

Physical Demands & Working Environment

The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Work is performed in a standard office setting. Primary functions require sufficient physical ability to work in an office setting and operate office equipment. The position requires vision sufficient to see in the normal visual range with or without correction, and to read computer screens and printed documents; as well as hear in the normal audio range with or without correction.

The Legislative and Regulatory Manager is responsible for organizing, assigning, reviewing and participating in the performance of a wide range of professional duties related to Pioneer Community Energy regulatory and legislative matters, with particular emphasis on representation of Pioneer’s interests at the California Public Utilities; develops Pioneer’s positions on complex issues; and develops analyses, written reports, and presentation materials to support Pioneer’s position. Duties include:

• Planning, prioritizing, and reviewing the performance of professional staff involved in the research and analysis of legislation and regulatory issues.
• Developing methods and schedules to accomplish assignments, ensuring work is completed in a timely and accurate manner.
• Tracking complex legislation and regulations through multiple amendments and preparing drafts of legislative and regulatory updates on policy issues and programs.
• Performing a variety of complex research projects on legislative and regulatory policy issue areas; preparing and presenting findings and recommendations of Pioneer's position.
• Representing Pioneer in regulatory proceedings through preparation of data requests, written responses, position papers, analytical models, testimony, and exhibits.
• Reviewing and drafting comments and briefs, providing high level technical and/or analytic input on regulatory and legislative matters.
• Overseeing the preparation of data requests, testimony, and hearing exhibits and participating in administrative hearings.
• Tracking, reviewing, analyzing and summarizing filings prepared by utilities and other entities that could impact Pioneer and its customers.
• Coordinating and working closely with technical experts and external regulatory counsel to develop effective and persuasive communications before the CPUC, CA Energy Commission, CA Legislature and any other legal or regulatory body as may be needed.

Qualified candidates will possess knowledge of California electric utility regulatory issues, CPUC regulatory practices, protocols and procedures; California utility rate design, electric resource planning, demand resources solutions and regulatory relations; and procedures, operations, and functions of legislative and regulatory agencies, including processes for the promulgation of regulations.

FOR MORE INFORMATION, PLEASE CLICK JOB ANNOUCEMENT URL BELOW.

Tri-City is looking for individuals to serve as a Psychiatric Technician I/II (Licensed) on a full-time basis for the MCCP. The MCCP Psychiatric Technician will be part of a team that provides crisis intervention and stabilization, linkage and referral, consultation, and education within the scope of practice. The MCCP Psychiatric Technician will report to the Mobile Crisis Care Clinical Supervisor and Clinical Program Manager.

Tri-City’s MCCP operates 24/7 to provide crucial support in mobile crises. As such, the schedule will involve a 3/12 shift pattern, consisting of three twelve-hour days per workweek and one alternating eight-hour day every other week. Shifts may include evenings, weekends, daytime hours, and holidays.

The specific shift and schedule will be determined by the supervisor; however, the first one to two months of training will follow a 5-day-per-week, 40-hour-per-week schedule

Examples of shifts are included below:

• Day Shifts: 7:00 AM - 7:00 PM, 7:00 AM - 3:00 PM, 8:00 AM - 8:00 PM, or 8:00 AM - 4:00 PM
• Night Shifts: 7:00 PM - 7:00 AM, 7:00 PM - 3:00 AM, 8:00 PM - 8:00 AM, or 8:00 PM - 4:00 AM

Shift Rotation

• Please note that shifts may be rotated every six months to ensure a fair distribution of day and night shifts across the team. This rotation allows team members to gain experience in various shifts and provides opportunities for a balanced work schedule over time.

Availability

• As our Mobile Crisis Care team provides critical support during community crises, it’s essential that members can respond promptly. To ensure timely response, team members must reside within a 30-minute commute to the Authority in heavy traffic. If selected, candidates who do not currently meet this requirement will be expected to relocate within four weeks of accepting the position.

This position is responsible for a variety of ongoing responsibilities, including, but are not limited to, the following:

Positions at the Psychiatric Technician I level may perform some of these duties and responsibilities in a learning capacity.

• Under the direction of clinical staff, provides medication management services to a caseload of clients in the office and in the field; ensures the proper acquisition and administration of medication.
• Provides education and training to clients, their families, and/or staff on the proper care and use of medications, including symptoms of, reactions to, or side effects of, specific medications; informs clients of the impact of abuse and/or misuse of medications.
• Conducts home/field visits to evaluate client’s physical environment and behavior such as anxiety, withdrawals, and behavioral health progression/regression.
• Takes and records measures of clients’ vital signs, physical condition, and behaviors; assists and observes clients self-dispense medication as prescribed by a psychiatrist and administers scheduled injections.
• Conducts medication checks on clients to assess their overall medication management capabilities; takes appropriate action if client poses danger with respect to the use or abuse of medication; observes, evaluates, records, and reports to professional staff changes in client’s condition.
• Motivates clients to develop self-reliance in daily living; encourages clients to participate in group and/or individual therapy/program activities.

Are you detail-oriented and excited to jump into a fast-paced and rewarding role that keeps you engaged? Here’s your chance to be at the heart of local government, where each day brings new challenges and opportunities. As the friendly face of the City Manager's Office, you’ll assist callers and visitors, provide important administrative support, and help keep our operations running smoothly.

ABOUT THE ROLE

This position works under immediate supervision and serves as the receptionist for the City Manager's Office, working under the City Clerk's Office. The incumbent will perform routine tasks and duties assigned to classes within the Office Assistant series by providing office, secretarial and administrative support to management staff and other staff as needed; assists callers and visitors by supplying information personally or directing information requests according to established procedures; sorts, logs and maintains records and other documents; interprets and applies policies, procedures and work methods associated with assigned duties; performs other related duties as required. 

Please note: Seasonal employees are limited to working no more than 999 hours per fiscal year.

DISTINGUISHING CHARACTERISTICS

The Office Assistant I is the entry level class in the office support series responsible for performing less complex assignments within an established procedural framework where there are minimal consequences of error. This classification is distinguished from the next higher classification of Office Assistant II by the performance of more routine, repetitive and less complex assignments.

SUPERVISION RECEIVED/EXERCISED

Receives immediate supervision from administrative and/or management staff. Incumbents of this class do not routinely exercise supervision. 

ESSENTIAL FUNCTIONS     (Include but are not limited to the following)

• Performs the duties assigned to classes in the Office Assistant series including organizing and coordinating work; sets priorities and meets deadlines; performs a variety of office administrative tasks such as purchasing requisitions, ordering materials and supplies, monitoring supply budgets, and keeping current reference materials and files.
• Provides information to the public or to City staff that may require the use of judgment and the interpretation of policies, rules or procedures; responds to questions and concerns from the general public; receives visitors and telephone calls and directs them to the appropriate information source; represents the City to all callers and visitors in a professional and customer friendly manner; assists the public in filling out forms and supplies information regarding fees, permits, legal requirements, procedures and services provided by City departments.
• Types drafts and a wide variety of finished documents from recording devices, notes, brief written or oral instructions; compiles and maintains records and prepares reports; prepares agenda materials, draft reports, resolutions and ordinances; inputs, retrieves and references various computer data management systems such as financial and/or budget systems; attends meetings and records and transcribes minutes.
• Researches and assembles information from a variety of sources for the completion of forms or the preparation of reports; makes arithmetic, statistical and payroll calculations; compiles and maintains records; maintains centralized division/department records and files; inputs, updates and retrieves data such as mailing lists and registrations; designs and develops flyers and brochures; determines proper spelling and grammar; develops proper formats for forms, charts and reports.
• Performs specialized and/or confidential records maintenance and retention functions; scans and enters documents to database; maintains and retrieves records and documents; posts and distributes public notices; assists with the compilation of various city agenda packets.
• Makes appointments and maintains a calendar and tickler files; schedules and arranges meetings and makes travel arrangements; organizes meetings by notifying participants, making room arrangements and preparing required informational materials; sorts and distributes mail received by departmental staff.
• Provides follow-up and research information on inquiries and problems which require knowledge of services and programs of the City; resolves problems and responds to special assignments which require interdepartmental or staff communications; responds to questions and concerns from the general public; provides information as is appropriate and resolves complaints.
• Receives and processes fees, enrollment charges, fines or other money; prepares receipts and balances money received; prepares rental agreements and reviews for completeness.
• Maintains petty cash, daily cash and daily revenue records; performs a variety of general accounting operations including, receivables and bank deposits; processes purchase orders and checks incoming orders.
• Maintains office equipment and facilities; requests and follows up on building maintenance and custodial services; operates and performs routine preventative maintenance on office machines including data/word processors, copiers, field dispatch equipment etc.
• Receives incoming telephone and may receive voice radio calls; secures and records information and uses radio to dispatch necessary City services.
• Demonstrates understanding of applicable policies, procedures and work methods associated with assigned duties.
• Establishes positive working relationships with representatives of community organizations, state/local agencies, City management and staff, and the public. 
• May assist with and/or administer special projects; coordinates specific projects, including fostering cooperative working relationships with civic groups, inter-governmental agencies and City staff; helps develop, implement and maintain goals, objectives, policies and priorities for assigned projects and service areas; helps ensure that established goals and priorities are achieved; attends and participates in professional and community meetings; stays current on related issues; serves as a technical resource.

PHYSICAL, MENTAL AND ENVIRONMENTAL WORKING CONDITIONS

Position requires prolonged sitting, standing, walking, reaching, twisting, turning, kneeling, bending, squatting and stooping in the performance of daily activities. The position also requires grasping, repetitive hand movement and fine coordination in preparing reports using a computer keyboard. Additionally, the position requires near and far vision in reading written reports and work-related documents. Acute hearing is required when providing phone and personal service. The need to lift, drag and push files, paper and documents weighing up to 25 pounds also is required.

KNOWLEDGE/SKILLS/ABILITIES    (The following are a representative sample of the KSA’s necessary to perform essential duties of the position.)

Knowledge of: Standard, technical, and complex office and administrative policies and procedures; specified computer applications involving word processing, data entry, data base access and/or standard report generation; business arithmetic; business letter writing and the standard format for typed materials; depending on assignment, knowledge of accounting, clerical, construction, legal and computer operation terminology may be required; administrative procedures affecting inventory, purchasing, accounting; applicable federal, state and local laws, codes and regulations; basic principles of mathematics; methods and techniques of scheduling work assignments; methods and techniques for record keeping and report preparation and writing; proper English, spelling and grammar; occupational hazards and standard safety practices.

Skill to: Operate an office computer and a variety of word processing and software applications; operate a variety of automated office machinery and equipment including printer, typewriter, calculator, facsimile machine, copier, multi-line telephone systems, etc.; type accurately from clear copy at a rate of 35 words per minute for Office Assistant I, and 45 words per minute for Office Assistant II.

Ability to: Provide general clerical support to a specialized work unit; use applicable office terminology, forms, documents and procedures in the course of the work; maintain accurate office files; compose correspondence or documents; meet critical deadlines; deal successfully with the public, in person and over the telephone; courteously respond to community issues, concerns and needs; interpret, explain and apply applicable laws, codes and regulations; perform mathematical calculations quickly and accurately; make suggestions to adjust standard operating procedures as is appropriate; read, interpret and record data accurately; organize, prioritize and follow-up on work assignments; work independently and as part of a team; make sound decisions within established guidelines; follow written and oral directions; observe safety principles and work in a safe manner; communicate clearly and concisely, both orally and in writing; establish and maintain effective working relationships.

THE SELECTION PROCESS

The process may include an in-basket exercise, individual interviews, panel interviews and/or other related components.  Only those candidates who have the best combination of qualifications in relation to the requirements and duties of the position will continue in the selection process. Meeting the minimum qualifications does not guarantee an invitation to the process. The candidate selected for the position will be required to complete a background check including reference checks, fingerprint check, medical/drug-test evaluation and/or other related components.

Human Resources will make reasonable efforts in the examination process to accommodate persons with disabilities.  Please advise HR of any special needs a minimum of five days in advance of the selection process exam by calling (916) 434-3229. The City of Lincoln is an Equal Opportunity Employer.

The information contained herein is subject to change and does not constitute either an expressed or implied contract.

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