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THE POSITION:

Under the general supervision of the Youth & Family Services Clinical Supervisor, the Case Manager provides professional and clinical social work with high-risk adolescents, young adults, and/or families to assist them to obtain educational, health, employment and social services; coordinates and tracks all new referrals; maintains accurate case files, tracking systems and prepares reports as directed; participates in department and community meetings as necessary and may provide training and assistance to other staff or volunteers; performs related duties as needed.

ESSENTIAL DUTIES:

Duties may include but are not limited to the following: 

• Manage an active caseload of 20-25 clients.
• Receive, process and track all incoming case management, outreach, and counseling referrals.
• Conduct phone intakes with counseling and case management referrals and provide resources for immediate needs as necessary.
• Conduct comprehensive client assessments to collect functional, environmental, psychosocial, financial, employment, housing, educational, and health information as appropriate to develop a case plan.
• Participate in the NHUSD’s Student Attendance Review Board and provide case management services for Union City youth in coordination with the Alameda County Truancy Court.
• Provide referrals for employee readiness programs, assists with employment applications and job readiness skills.
• Develop support systems to meet client needs by identifying and coordinating a variety of available services necessary to obtain family stabilization and self-sufficiency.
• Provide crisis intervention services, supportive counseling and advocacy for clients.
• Conduct home, juvenile detention center and school site visits as needed.
• Monitor and verify services provided to each client on a monthly basis to determine the quality and effectiveness of services provided.
• Prepare case notes and technical reports.
• Develops and implements new processes and procedures as needed.
• Communicate with other service providers, probation, schools, etc. as needed
• Prepare and presents training and educational programs.
• Attend meetings, trainings and workshops.

To apply: https://www.governmentjobs.com/careers/Salinas

The City of Salinas is accepting applications to fill a temporary Administrative Aide position in the Community Development Department. The length of assignment is estimated to last approximately three months, but is always dependent on business need and dates may change. Temporary employees may not exceed a maximum of 25 hours per week and 1,000 hours per fiscal year (from July 1 - June 30).

DEFINITION
 
To perform paraprofessional technical and administrative work in providing staff assistance to a Division or Program Manager.
 
SUPERVISION RECEIVED AND EXERCISED
 
Receives direction from Division Manager or other higher-level administrative personnel.  Exercises no supervision.

Essential Job Functions:

Duties may include, but are not limited to the following: Handle administrative details in assigned area of responsibility.  Provide basic research assistance in a variety of municipal administrative areas.  Maintain contacts with federal, state, and local agencies as necessary to perform assigned duties.  Prepare relevant reports as necessary including City Council reports.  Respond to general citizen inquiries and complaints.  Prepare correspondence, reports, charts, technical calculations and other materials necessary to accomplish Departmental goals.  Provide information to departments and City employees on assigned program areas.  Prepare, process, record and monitor routine administrative documents such as bonds, permits, grant deeds and legal notices.  Assist federal, state or county auditors in auditing of grant-funded projects; prepare data for auditor's review.  Process payments to contractors for projects.  Monitor expenditures for compliance with federal, state, and local grant requirements and regulations.  Maintain audit records for each grant-funded project and prepare monthly, quarterly, or semiannually financial reports and grant claims for reimbursable expenditures.  Assist in the preparation of the annual departmental operating budget; prepare budget projections as required.  Audit and analyze departmental operating expenditures for proper classification and conformance with the Council-approved budget; process adjustment when necessary.  Provide records management for assigned program areas.  Perform related duties as required.

Minimum Qualifications:

Knowledge of:
 
Federal, state, and local policies and regulations relating to assigned area of responsibility.  Proper English usage, spelling, and punctuation.  Principals of organization, standard office practices, record keeping, budgeting, and analysis.  Research methods and procedures; statistical mathematics.  Operation of standard personal computer word processing and spreadsheet programs.
 
Ability to:
 
Correctly interpret and apply governmental policy, procedures, and regulations.  Prepare concise, comprehensive, and accurate written reports and correspondence.  Collect, compile, analyze and interpret statistical data.  Establish and maintain effective working relationships with City staff, outside agency personnel, and the general public.  Promote the mission, values and standards of an effective public organization.  Effectively organize tasks, plan time, and meet deadlines.  Learn municipal budgeting and accounting methods and practices.
 
Education and Experience:
 
An example of the education and experience which most likely demonstrates the knowledge, skills, and abilities required would be any combination equivalent to an Associates degree (60 units) and two (2) years of paraprofessional administrative experience or four (4) years of paraprofessional administrative experience. 

PHYSICAL AND MENTAL CHARACTERISTICS
 
Physical, mental and emotional stamina to perform the duties and responsibilities of the position; manual dexterity sufficient to write, use telephone, computer, business machines and related equipment; vision sufficient to read printed materials, visual display terminals; hearing sufficient to conduct in person and telephone conversations; speaking ability in an understandable voice with sufficient volume to be heard in a normal conversational distance, on the telephone and in addressing groups; physical agility to push/pull, squat, twist, turn, bend, stoop and reach overhead; physical mobility sufficient to move about the work environment, physical strength to lift up to 20 lbs.; physical stamina sufficient to sit for prolonged periods of time; mental acuity to collect and interpret data, evaluate, reason, define problems, establish facts, draw valid conclusions, make valid judgments and decisions.
 
WORKING CONDITIONS
 
Business office working environment subject to sitting at a desk or standing at a counter for long periods of time, bending, crouching, or kneeling at files, pushing/pulling of file drawers and supplies, reaching in all directions and prolonged periods of time working at a computer terminal.

BACKGROUND

The Fremont Family Resource Center (FRC) is a collaborative effort of over 20 State, County, City and non-profit agencies that support families in a variety of ways.   Services available at the FRC include: adult and youth employment; child care information, referral and subsidies; counseling and case management; housing information; parent support; immigration services; services for the disabled; nutrition services for mothers and children; health insurance counseling and SparkPoint FRC to help families build their financials assets.   The City of Fremont Human Services Department is the lead organization in the FRC collaborative and in SparkPoint FRC.

SPARKPOINT FREMONT FRC

Helping families get ahead financially is one of the core strategies identified by the FRC as an effective means of empowering and strengthening families and children.  In this vein, the FRC is one of 10 Bay Area SparkPoint Centers, and initiative coordinated by United Way of the Bay Area aimed at helping families to reach their financial goals.  The FRC is also a partner in “Earn It! Keep It! Save It! Alameda County, the county wide free tax preparation campaign helping families to claim the EITC.  

THE POSITION

Under the supervision of the SparkPoint Program Coordinator, the VITA Site Coordinator oversees site operations at a Volunteer Income Tax Assistance (VITA) site at the Fremont FRC, and 2 satellite sites located at Tri-Cities One Stop Career Center; and New Haven Adult School in Union City.  The Site Coordinator manages volunteers and works together with the VITA Quality Assurance Coordinator to efile returns in TaxSlayer and sends required reports to UWBA. The Site Coordinator coordinates and works with the Quality Assurance Coordinator, the VITA Coaches and Trainers and Quality Reviewers and FRC Staff to ensure that the site operates according to all guidelines, and that required statistics and surveys relating to the taxpayer information is handled appropriately.

This position is a part-time, temporary assignment.  The work schedule is as follows:
- 20 - 30 hours/week through December 16, 2019,
- 40 hours/week January - April 17, 2020, then
- 20 hours/week through October 2020 with two months off in July and August

Ability to attend monthly UWBA Site Coordinator meetings and trainings in Oakland required.

RESPONSIBILITIES

- Oversee all operational needs of a tax site.
- Recruit volunteers and ensure all volunteers meet the IRS training and documentation requirements according to their volunteer positions.
- Coordinate closely with quality reviewers and coaches and support their efforts to ensure accuracy of returns.
- Work closely with SparkPoint Coordinator to develop seamless connections to other SparkPoint Asset Building programs and services for clients.  
- Coordinate services with Census Fremont project, sharing opportunities for cross training and outreach.  
- Track and report hours for volunteers.  
- Maintain and monitor on-line customer appointment logs.
- Work collaboratively with In-take Sites and UWBA to coordinate the virtual VITA process.  Responsible for assigning returns to tax preparers, tracking return status, contacting customers, and updating and maintaining appropriate log sheets.
- Communicate effectively with site staff and to manage facilities support and scheduling issues
- Ensure timely electronic filing of tax returns and resolution of rejects, working closely with the VITA Quality Assurance Coordinator.   
- Address equipment, software, supply and other site needs in a timely fashion, working together with the IRS and UWBA EIKISI staff.
- Coordinate volunteer hospitality and volunteer recognition event, in collaboration with SparkPoint Coordinator.
- Communicate regularly with volunteers and maintain volunteer database.
- Create marketing materials for the VITA Program, i.e. flyers, articles for newspapers, electronic newsletters, email blasts, etc.
- Execute site procedures according to UWBA Campaign guidelines.
- Manage workflow of tax site: set-up space; facilitate client sign-in and intake; ensure orderly and thorough screening process and reduce wait time.
- Manage supplies and materials, keep files and supplies organized, and order new supplies when necessary. Keep track of site budget and expenses.
- Ensure security of confidential information.
- Ensure proper reporting and record keeping. Collect, compile and submit to the Campaign required statistics and surveys relating to the taxpayer information.
- Serve as the main contact for clients to address questions or concerns about their experience at the tax site. Promptly respond to inquiries from clients or the IRS.
- Other related duties as assigned.

BACKGROUND: In service to the City of Fremont and the Tri-City community for over 35 years, the City of Fremont’s Human Services Department (HSD) provides services to youth, families, and seniors.  During its tenure, HSD’s ability to build strong partnerships throughout Fremont’s diverse community has allowed it to become a trusted ally to residents who are most in need. As such, HSD is well suited to engage with hard to count populations to help educate them on the importance of the 2020 Census.  Under the direction of the City Manager’s Office, the Human Services Department, through its Aging and Family Services and Family Resource Center Divisions, will provide the platform for a targeted outreach and education effort that will ensure a complete count of the Hard to Count (HTC) residents living in southern Alameda County.

THE POSITION: The Census 2020 Volunteer Coordinator will work under the direction of a Management Analyst in the Fremont City Manager’s Office to oversee a coordinated effort to recruit and train Census 2020 volunteers who can educate and assist individuals to complete their census questionnaire.  

EXAMPLES OF DUTIES:
- Work with targeted community leaders to recruit volunteers within diverse community organizations.
- Develop a recruitment strategy using social media, Volunteer Match, current connections and email groups.
- Recruit volunteers with strategies used to attract volunteers for the FRC’s Volunteer Income Tax Assistance (VITA) program.
- Develop a training curriculum using tools provided by Complete Count Alameda County and State and Federal Complete Count resources as well.
- Embed Census volunteers in the FRC VITA program screening room, and at the FRC Welcome Center.
- Develop a staffing calendar for volunteers to be placed at VITA sites and the FRC Welcome Center to serve as our Question Assistance Center (QAC) at the Fremont Family Resource Center.
- Develop a strategy for conducting a complete count of the unhoused population, working in partnership with homeless service providers and the Winter Shelter. Develop a quasi-mobile Question Assistant Center, training homeless individuals to volunteer. By engaging volunteers who are experiencing homelessness in this activity, we feel other homeless individuals will be more likely to trust the information and complete the Census.
- Train volunteers to use technology required for Census completion use.
- Train partner agency volunteers on the use of technology required by this project.  
- Develop a volunteer outreach schedule as well to ensure that HTC residents are educated about the Census
- Other related duties as assigned.

THE DEPARTMENT

The Fremont Family Resource Center (FRC) is a Division of the Human Services Department of the City of Fremont, and provides core services to a collaboration of 24+ State, County, City of Fremont and non-profit organizations co-located and working together to serve families in southern Alameda County.  Services of the FRC include adult and youth employment, cash aid, CalFresh food stamps, child care information and referral, counseling, public health and mental health services, housing information, parent support services, educational programs, taxes, credit repair, personal support services, intensive and coordinated family case management, workshops and support groups. Services of the FRC Core Team include Family Support Services, Working Wellness Team (formerly called Family Service Team), Adult Outpatient Psychotherapy and SparkPoint (a financial coaching center).

THE POSITION

As a member of the FRC Division, the Counselor will provide short term individual, family, and group counseling services to enhance mental health of Cal-WORKS participants referred to us, to assist them in removing barriers to getting back into the workforce, and to individuals with moderate to severe mental health concerns who are referred by the county ACCESS program.  The program name for the Cal WORKs contract is Working Wellness,  and the model is a multi-agency and multi-disciplinary team that is based on IPS ( Individuals Placement and Support) and includes the client as part of the team.  The goals of IPS are to assist the clients in getting into the workforce.  The Counselor will be a member of the Working Wellness Team and will provide mental health services working individually with CalWORKs participants.  In addition, the Counselor will  work with non-CalWORKs individuals referred by ACCESS through the Adult Outpatient Therapy contract.  Additional language capacity strongly encouraged.

This is a temporary, full-time long-term assignment with an expected duration of six months.  

EXAMPLES OF DUTIES

- Conduct intake evaluations to determine type and severity of problems.
- Establish a diagnosis and prepare written treatment plans.
- Determine counseling objectives.
- Observe client behavior and modify treatment plans to incorporate new information and changing perceptions.
- Perform individual, family and group counseling to enhance mental and emotional health and level of social functioning using a variety of therapeutic and counseling techniques.
- Participate as client’s advocate on the Working Wellness Multi-Disciplinary Team.   
- Coordinate with the Family Support Services  Case Manager to address parent/family needs, and with the other service providers on the Working Wellness Team.
- Conduct home visits as indicated, and/or see the client in the community or an alternate mid county office.
- Refer clients to available therapeutic, social service, educational and medical resources when needed.
- Conduct crises intervention when necessary.
- Maintain clinical documentation in PsychConsult or the new E H R , the Human Services’ Department’s Electronic Medical Record as required.   
- Utilize an integrated approach that incorporates the following evidence-based and best practice models, such as but not limited to:
- Individual Placement and Support ( IPS) - working collaborative with IPS Employment Specialist
      • Brief-therapy models, including: Cognitive Behavioral Therapy (CBT); Emotional Freedom Technique   
          (EFT); Assertive Community Treatment (ACT); Narrative work; Eye Movement Desensitization and   
           Reprocessing (EMDR)
      • Therapeutic skill building, including: Mindfulness; Boundary setting; Self-care
      • Life Skill building, including Organization, Prioritization and Budgeting  

THE POSITION

The City of Fremont’s Human Services Department is currently looking for a temporary employee to serve as Winter Shelter Coordinator. This position is responsible for the daily operations of the shelter and overseeing monitors and volunteers who staff the facility.  This position reports to the Human Services Director, or her designee, and coordinates with the Department’s Executive Assistant regarding scheduling, reporting, and other administrative tasks.

The Coordinator position can work up to 40 hours a week, between the hours of 4:30pm and 7 am.  The Winter Shelter will be open from November 15th through March 15th, to provide a safe and welcoming environment for individuals and families experiencing homelessness. Participants will have access to the shelter from approximately 6:30 p.m. to 7:00 a.m., where they will be provided a warm dinner, restroom facilities, sleeping bags, cots, breakfast, and a to-go lunch.

EXAMPLES OF RESPONSIBILITIES

- This position is responsible for maintaining the health and safety of homeless individuals and families who are living on the streets or in their cars and are in need of emergency shelter.
- Oversee the monitors to ensure that they follow procedures and support them in decision-making, while enforcing rules and procedures with participants.
- Maintain the inventory of supplies to ensure they are adequate for the functioning of the warming shelter.
- Coordinate with City Serve Compassion Network regarding food and site volunteers to ensure timely delivery of meals and adequate volunteer support of shelter functions.
- Responsible for accurate, daily data collection.
- Coordinate medical services with Tri-City Health Services.
- Ensure that monitors complete nighty report of their observations and notes.
- Coordinate with Abode Services regarding outreach workers.
- Work compassionately with those who have difficulty engaging with service providers.
- Maintain a welcoming, safe, and equitable environment for clients, monitors/other staff, and volunteers.
- Effectively resolve conflicts among participants and de-escalate potentially violent situations.
- Coordinate with janitorial and building maintenance to communicate issues and schedule routine cleanings.
- Ensure participant adherence to rules, especially related to behaviors that are unsafe.  If necessary, notify public safety personnel to help “exit” clients with inappropriate or unsafe behaviors.
- Exercise good judgement and be sufficiently confident to call for 911 assistance in case of medical or other emergency.
- Coordinate with Human Services Executive Assistant regarding monitor work schedules to ensure adequate staffing at all times.
- Other related duties as assigned.

POSITION: The City of Fremont opens their Winter Shelter every winter to provide a safe and welcoming environment for individuals and families experiencing homelessness. Participants have access from approximately 6:30 p.m. to 7 a.m., where they will be provided with a warm meal, restroom facilities, sleeping bags, cots, Breakfast, and a to-go bag. The Winter Shelter is open from mid-November to mid-March. The Human Services Department is currently recruiting for Winter Shelter monitors for next season (2019/2020).

The position will work up to 30 hours per week.

EXAMPLES OF DUTIES:

• Maintain the health and safety of homeless individuals and families who are living on the streets or in their cars and are in need of emergency shelter from cold weather and rain.
• Welcome and pre-screen new participants and supervise participant movement.
• Maintain a friendly and inviting environment.
• Work compassionately with those who have di?culty engaging with service providers.
• E?ectively resolve conflicts among participants and de-escalate potentially violent situations.
• Monitor participant activities, oversee showers and food distribution; help coordinate medical transportation to morning appointments.
• Maintain a safe and supportive environment.
• Direct volunteers who will assist in bringing food and serving homeless clients.
• Setup tables for food service, hand out bedding, warm clothing and other amenities such as shampoo, tooth brushes, etc.
• Ensure participants adherence to rules, especially related to behaviors that are unsafe. If necessary, notify public safety personnel to help “exit” clients with inappropriate or unsafe behaviors.
• Respond appropriately to emergencies.
• Maintain daily sign-in sheet.
• Ensure facility is maintained in a clean and orderly fashion.
• E-mail information to Human Services Director after each shift regarding the number of participants, any need for supplies, and reports of clients who exhibited inappropriate behavior.
• Other duties as assigned.

AC Transit is actively searching for an experienced Executive Administrative Assistant for its office in Oakland, California. This position will provide exceptional and professional administrative support to one of AC Transit's Board Officers, the District Secretary.

In this role, the executive administrative assistant will perform critical administrative duties for the District Secretary's Office, including managing calendars, preparing and editing correspondence and reports, creating agendas and proofreading official District documents for proper English language usage, spelling, grammar and punctuation.

The ideal candidate for this position will have an acute attention to detail, public sector/government administrative experience, an ability to maintain confidentiality and conduct themselves in a professional manner at all times. This position is highly visible within the agency and will have significant exposure to the Board of Directors and executive team; professionalism, tact and diplomacy are essential to be successful in this position.

REPRESENTATIVE FUNCTIONS:

• Screens office visitors and telephone calls, and responds to requests, complaints, and inquiries of a complex and confidential nature, from the public and District staff, and refers to other staff, where appropriate.
• Disseminates information using discretion, and by appropriately applying and interpreting regulations, policies, and procedures.
• Compiles data for reports and other materials; and prepares administrative reports and projects.
• Establishes, maintains, and modifies executive office files, records, spreadsheets, and logs.
• Coordinates meetings, prepares agendas, arranges facilities and equipment, and assembles meeting materials and related media including folders, binders, and copies.
• Makes travel and conference arrangements; and submits and tracks reimbursement requests for the assigned executive or Board Officer, and others, as instructed. Organizes and maintains appointments, schedules, and calendars for the assigned executive or Board Officer; and coordinates office activities and schedules with other departments, third parties, and the public.
• Composes, prepares and proofreads correspondence, letters, reports, memoranda, agendas, and other documents, makes corrections, and revises drafts as needed.
• Provides administrative support to District boards, committees, and/or task forces, as assigned; including posting legal notices, preparing agendas, assembling background materials, and taking and transcribing meeting minutes.
• Maintains departmental content on the District's intranet, and /or internet website.
• Acts as a point of contact to the public, members of the Board, and other agencies at the request of the assigned executive or Board Officer.
• Recommends and implements procedural changes affecting office activities.
• Monitors and reconciles expenses for the assigned executive or Board Officer.
• Initiates and completes special projects and assignments, as assigned.
• May plan,assign, train, review, and assist in evaluating the work of subordinate clerical personnel.
• Performs related duties, as required.

MINIMUM QUALIFICATIONS:

Education: Equivalent to completion of an Associate's degree from an accredited college or university, with major coursework in business, accounting, or a related field.

Experience: Equivalent to at least six (6) years of recent and verifiable administrative support experience for executive-level management personnel, involving frequent public contact.

Desirable Qualifications:

• Bilingual in Spanish or Chinese
• Bachelor's degree in a business or public administration; or a related field
• Excellent business writing skills
• Strong attention to detail
• Solid organizational skills
• Outstanding customer service skills
• Work independently and take initiative when necessary
• Flexible in work schedule (will need to occasionally work evenings or on weekend)
• Highly professional, tactful and diplomatic
• Exercises discretion and able to keep confidentiality at all times
• Highly proficient with MS Office, including Word, Outlook, PowerPoint, Access and Excel
• Experience with Sharepoint and PeopleSoft applications
• Experience in handling legal documents
• Robust and well-rounded experience in government /public sector administrative work
• Experience working with executives, officers and public or private boards and committees

All candidates who meet qualifications are encouraged to apply; however, candidates meeting some or all of desirable qualifications will be given priority.

To apply, please submit an application online with a resume and cover letter. Please thoroughly answer all supplemental questions on the application.

ADDITIONAL INFORMATION:

Physical Requirements: (1) Must maintain the physical condition necessary to perform tasks in an office setting and operate computers, keyboards, and other peripheral equipment. (2) Must possess the mobility necessary to travel expeditiously within the AC Transit District to perform the duties of the job. (3) Some positions in this classification may be required to lift up to 25 pounds regularly.

THIS POSITION IS AN UNREPRESENTED POSITION

To apply, visit: https://apptrkr.com/1638838

The Selection Process: The Human Resources department must receive a completed online application by the filling date. If this recruitment is "Continuous," it may be closed at any time without notice. Applications will be screened for job-related qualifications, and those candidates who best meeting the qualifications listed on this Job Announcement will be invited to participate in an examination process that may include written, oral and/or performance segments. Current District employees must have satisfactory attendance and performance records. Finalists will be placed on an Eligibility List. When filling vacancies, the Human Resources Department will refer the top candidates to the hiring department for final screening and recommendation. Per Board Policy, selected candidates may require background checks performed on their criminal and/or financial records.

Benefits: All employees hired on or after January 1, 2016, may be in the District's Tier II pension plan covered by the Public Employees' Pension Reform Act of 2013 (PEPRA). As such, he/she may be required to contribute 6% or more of annual income towards the cost of his/hers District pension.

ADA Compliant and Drug-Free Workplace: The Human Resources Department will make reasonable efforts in the recruitment/examination process to accommodate applicants with disabilities. If you have a need for an accommodation, please call Human Resources at (510) 891-4783.

The Alameda-Contra Costa Transit District has established the goal of a 100 percent drug and alcohol-free workplace. Applicants will be required to undergo drug and alcohol testing prior to employment and those in safety sensitive positions will be subject to further drug and alcohol testing through their period of employment, including random drug and alcohol testing.

Equal Opportunity Employer
 

THE POSITION
The City of Hayward is excited to announce its recruitment for the position of Family Counselor. Under general direction, the Family Counselor provides crisis intervention, counseling, and referral services to youth, families, and individuals and performs other related duties as required, such as school based, case management, and gang prevention/intervention services. This position is partially funded by Alameda County Probation Department, Delinquency Prevention Network, RFP 901499.

DEADLINE TO APPLY: Next review scheduled for September 19, 2019; First round applicants need not reapply; Open Until Filled

DISTINGUISHING CHARACTERISTICS

This is a journey level professional classification and the incumbent performs the full range of counseling duties within the Youth and Family Services Bureau of the Hayward Police Department.  Employees at this level receive occasional instruction as new or unusual situations arise. Positions in this classification differ from the higher level Counseling Supervisor in that the latter is responsible for providing direct supervision to professional and clerical staff.

APPLICATION AND SELECTION PROCEDURE
To apply for this posting, please create an account profile with Government Jobs by clicking on the following link https://www.governmentjobs.com/Home/ApplicationGuide as your CalOpps profile information will not transfer automatically to Government Jobs.

The City of Salinas is currently accepting applications for temporary Office Technician. The current need is in our Public Works Department but may be assigned to another department. This is a temporary non-benefited position that will assist with clerical duties. Temporary employees may not work more than 25 hours a week and 1,000 hours in a fiscal year (July-June). 

To apply for this position, please click the government jobs link below.