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We are seeking a customer service driven IT professional for our full-time Information Technology Technician II position, which will provide a variety of technical and information systems support and training throughout the library system.

* The IT Services Division will be relocating to Rohnert Park, 7 miles away, in late 2018

THE POSITION:

Please see the attached job specifications for full details about this position.

Under general direction of the Information Technology Manager, this position is responsible for troubleshooting computer-related problems; installing, customizing, implementing and maintaining software, hardware and network configurations, and various systems; developing and delivering technical training related to the public services function; providing support for desktop computer applications, Internet/Intranet, self-service portals, web based applications, and email systems; participating in planning, designing, implementing, testing, and supporting new or modified automation systems; researching and reviewing new software and hardware; performing other duties as assigned.

TYPICAL TASKS include, but are not limited to:

• Performs complex technical and operational IT support work and systems administration and/or leads the work of others engaged in routine technical and operational IT support.
• Coordinates projects, personnel, and systems to facilitate access to the Library’s inter-networked computer systems.
• Inspects, troubleshoots, diagnoses, and resolves network and related system, hardware, software, and peripheral malfunctions.
• Provides technical support and assistance to personnel, librarians, and others concerning computer networks.

MINIMUM QUALIFICATIONS:

Education and Experience: Equivalent to an Associate’s degree from an accredited college or university in computer science or related field and three (3) years providing technical support to users of complex, multi-platform computer systems. Experience and education related to training is necessary for positions assigned to the training coordinator function. Experience and education related to network administration is required for positions directly involved with network operations.

Licenses and Certifications:  Must possess and maintain a valid California Class C Driver License.

Desired qualifications include:

• Knowledge of computer usage and other technology in a public computing environment
• Knowledge of software that works to preserve the integrity of the software image in a public computing environment

SALARY RANGE:   $31.79 to $39.69 per hour plus benefits

CLOSING DATE:   5:00 pm, Thursday, September 6, 2018

APPLICATION PROCESS: Please go to https://www.calopps.org/sonoma-county-library to apply. Applications must be submitted by the final filing date.

The application process may contain one or more of the following steps: a supplemental application, written test(s), skills assessment(s), and/or oral examination(s).

EMPLOYMENT INFORMATION:

Employment offers will be contingent upon a successful pre-employment verification/criminal records clearance. Having a criminal record will not necessarily disqualify an applicant from employment.

The eligibility list established from this recruitment may be used to fill future positions as they occur during the active status of the list.

The Sonoma County Library is an Equal Opportunity Employer

Est.: JULY 2018

FLSA: NON-EXEMPT

INFORMATION TECHNOLOGY TECHNICIAN II

Represented

DEFINITION

Under general direction, provides excellent customer service, provides a variety of technical and information systems support and training; troubleshoots computer-related problems; installs, customizes, implements and maintains software, hardware and network configurations, and various systems; develops and delivers technical training related to the public services function; provides support for desktop computer applications, Internet/Intranet, self-service portals, web based applications, and email systems; participates in planning, designing, implementing, testing, and supporting new or modified automation systems; researches and reviews new software and hardware; may supervise the Help Desk unit; and performs other duties as required.

SUPERVISION RECEIVED AND EXERCISED

Receives general direction from the Information Technology Manager or other higher-level technical, supervisory, or management staff. Provides training to Technology Technicians and other technical or support staff, contractors, and/or volunteers.

CLASS CHARACTERISTICS 

This is the advanced journey-level class, working under general supervision, with personal computers and networked systems, providing technical support and training to staff and the general public.  The work performed is independent with a level of increased responsibility and higher degree of technical skill. The assigned area of responsibility typically includes primary administration of personal computers used by staff and those located in the public areas of the library for patron use, as well as second level support for computer systems issue resolution. Incumbents are involved with numerous technology related activities such as data processing and the production of computerized forms, documents, and reports. Incumbents may develop and deliver technical training on numerous topics for staff assigned within the Library public services function, soliciting feedback and conducting research to determine training needs. Assignments may include coordination and project administration. Performance expectations include the application of industry best practices, Library policies and procedures, Library computing policies, and broad job knowledge to the development of technical solutions to a wide range of issues. Independent judgment is used in selecting methods and techniques for obtaining solutions. This classification is not an alternately staffed classification.

This class is distinguished from the journey level position Information Technology Technician I where incumbents work with general supervision and some review of work performing less technical more routine tasks.  This class is also distinguished from the Information Technology Specialist in that the latter is assigned responsibility as network administrator, including security, and email administration.  This class is further distinguished from the Senior Information Technology Technician by the latter's larger scope of responsibility for independently planning and staff supervision as assigned.

Examples of typical JOB FUNCTIONS (Illustrative Only)

Management reserves the right to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job.

• Perform complex technical and operational IT support work and systems administration and/or lead the work of others engaged in routine technical and operational IT support.
• Coordinates projects, personnel, and systems to facilitate access to the Library’s inter-networked computer systems; provides adequate, smooth, and efficient computer data network services for patrons, librarians, and staff; receives, prioritizes, and coordinates response to work orders; estimates and provides adequate materials, equipment, and staff needed.
• Inspects, troubleshoots, diagnoses, and resolves network and related system, hardware, software, and peripheral malfunctions; assesses system performance and identifies, analyzes, and resolves network problems, modifies network configurations as appropriate; coordinates response to emergency maintenance and repair situations.
• Provides technical support and assistance to personnel, librarians, and others concerning computer networks; serves as the primary contact for and resolves related issues, conflicts, and concerns; responds to inquiries and provides information concerning system operations, projects, malfunctions, equipment, upgrades, practices, procedures, and related software applications; contacts appropriate resources for additional assistance when required.
• Installs, tests and monitors the operations of both hardware and software; configures hardware and software for Library needs.
• Installs, configures, upgrades, troubleshoots, repairs, and participates in the selection of a variety of servers, hubs, routers, switches, user stations, firewalls, cabling, interface cards, modems, drives, printers, scanners, monitors, plotters, optical mark readers, and other peripherals and network components, maintains network system security and servers.
• Participates in testing and evaluating hardware and software products and makes recommendations for purchase and use.
• Upgrades, updates, and ensures proper running of security applications; adjusts and modifies systems to enhance operations as appropriate; performs preventative maintenance on network-related equipment and related facilities.
• May function as the Library’s technology training coordinator as assigned; providing instruction and documentation to staff on the use of various information systems, software, hardware, devices, policies and procedures; designs and implements training to meet recognized needs; assisting with the implementation of new and modified system procedures, software and hardware. Provides technology training.
• May review and manage inventory levels of network and computer supplies and equipment; conduct product and vendor research; review, coordinate, and authorize minor purchases; make decisions about when to retire particular computer.
• Research hardware and software technologies; prepare specifications; purchase necessary

• hardware, software, manuals, and the like; prepare procedures documentation.

• Confers with vendors to obtain information, resolve problems, arrange and conduct demonstrations and evaluations; orders repair parts, supplies, and documentation.
• Documents computer application settings and other pertinent computer technology for staff reference.
• Installs, troubleshoots, maintains and repairs other electrical and electronic equipment as needed.
• Prepares and maintains records, logs, and files related to assigned activities.
• Recovers computer assets and evaluates/repurposes viable hardware; decommissions obsolete hardware.
• Participates in group problem solving activities to promote continual business process improvements and initiatives.
• Learns and applies emerging technologies and, as necessary, perform duties in an efficient, organized, and timely manner.
• Communicates orally, in writing, or through graphic representations and statistical summaries with colleagues, managers, employees, the public, organized employee groups, and representatives of various organizations.
• Performs other duties as assigned.

COMPETENCIES

Knowledge of:

• Integrated library information systems.
• Policies, practices, and procedures of public services.
• Capabilities and limitations of various computer systems, commercial software, and networks.
• Principles of information systems configuration especially related to personal computers, devices, and networks.
• Principles and practices used in the operations, maintenance, and administration of network operating systems, personal computer system hardware, and related software systems.
• Techniques and methods of computer hardware and software evaluation, implementation, and documentation.
• Personal computer and network system application software packages.
• Personal computers and peripherals, as well as, network hardware, including hubs, switches, and cabling.
• Troubleshooting, configuration, and installation techniques.
• Operating system products, network technology, computer hardware, and software applications used by the Library.
• Principles of electronic data communications.
• Principles of graphical user interfaces.
• General principles of office automation.
• Occupational hazards and standard safety procedures.
• Business letter writing and record keeping principles and procedures.
• Modern office practices and methods including, recordkeeping, data collection, and report writing.
• English usage, grammar, spelling, vocabulary, and punctuation.
• Techniques for providing a high level of customer service by effectively dealing with the public, vendors, patrons, and Library staff.

Ability to:

• Perform a variety of functions in the operation of a variety of computer equipment and peripheral components; troubleshoot related problems and take appropriate action.
• Administer information systems operations on large LAN and WAN systems.
• Coordinate work functions and activities with other units and with Library management.
• Identify and resolve hardware and software problems and perform minor repairs.
• Read, interpret, and apply a variety of technical information (e.g. technical manual documentation).
• Communicate with system users and technical information technology personnel.
• Set up PC and network hardware and install and configure software and systems.
• Train staff and/or the public on software applications and hardware usage.
• Work with and maintain confidential and sensitive information.
• Prepare clear and concise reports, correspondence, and other written materials.
• Interpret, explain, and ensure compliance with Library policies and procedures.
• Establish and maintain a variety of filing, record keeping, and tracking systems.
• Respond to and effectively prioritize multiple phone calls and other requests for service.
• Make accurate arithmetic and statistical computations.
• Organize and prioritize a variety of projects and multiple tasks in an effective and timely manner; organize own work, set priorities, and meet critical time deadlines.
• Operate modern office equipment including computer equipment and specialized software applications programs.
• Use English effectively to communicate in person, over the telephone, and in writing.
• Understand scope of authority in making independent decisions.
• Review situations accurately and determine appropriate course of action using judgment according to established policies and procedures.
• Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work.

Qualifications

Education and Experience:

Equivalent to an Associate’s degree from an accredited college or university in computer science or related field and three (3) years providing technical support to users of complex, multi-platform computer systems. Experience and education related to training is necessary for positions assigned to the training coordinator function. Experience and education related to network administration is required for positions directly involved with network operations.

Licenses:  Must possess and maintain a valid California Class C Driver License.

Physical Demands

Must possess mobility to work in a standard office and library setting and use standard office equipment, including a computer; vision to read printed materials and a computer screen; hearing and speech to communicate in person, before groups, and over the telephone; the ability to operate a motor vehicle and to visit various branches and meeting sites. This classification primarily works indoors and requires movement between work areas. Finger dexterity is needed to access, enter, and retrieve materials and data using a computer keyboard or calculator and to operate standard office equipment. Positions in this classification occasionally bend, stoop, kneel, reach, push and pull drawers when installing and repairing computers and various other equipment. Positions in this classification occasionally lift and carry reports, records, and materials that typically weigh less than twenty-five (25) pounds. Employees may push wheeled carts loaded with library materials or equipment weighing up to and occasionally more than one-hundred (100) pounds.

Environmental Elements

Employees work in an office environment with moderate noise levels, controlled temperature conditions, and no direct exposure to hazardous physical substances. Employees may interact with staff and/or public and private representatives in interpreting and enforcing departmental policies and procedures.

WORKING CONDITIONS

May be required to work flexible schedules including evenings and weekends.

Are you a motivated, energetic, and creative individual interested in working for an organization making a difference for the people in your community? Are you interested in joining an agency developing cutting edge affordable housing policies and programs? The award-winning Santa Clara County Housing Authority (SCCHA) is seeking talented individuals to join us in making a difference with the people in our community. As one of the largest providers of affordable housing in the Bay Area, and a designated Moving To Work (MTW) agency, SCCHA is an independent local government agency that administers the federal Housing Choice Voucher (Section 8) program for approximately 19,000 households and manages more than 2,600 units of affordable housing in Santa Clara County.

SCCHA was designated a MTW agency in 2008, a distinction granted to less than 1% of the nation’s housing authorities. Since then, we have been creating innovative ways to increase housing options and self-sufficiency for Santa Clara County’s low-income residents while streamlining the administration of our housing programs. The agency’s Policy Team, led by the Housing Policy Manager, is responsible for conducting research and for the design and testing of innovative, locally-designed strategies for providing low-income individuals and families with affordable housing and new paths to independence.

TO VIEW JOB ANNOUNCEMENT, CLICK ON THE 'JOB ANNOUNCEMENT URL' BELOW.

Ross Valley Sanitary District Invites Applications for the Position of

Limited Term Business and Administrative Coordinator

$30.09 - $38.40 PER HOUR

 40 Hours/Week plus an Excellent Benefits Package

ABOUT THE POSITION:

Under general supervision of a department manager, department analyst, or the General Manager, the Business and Administrative Coordinator provides varied administrative office support work; coordinates a program and/or business processes; facilitates interdepartmental information flow and communication, and administers a variety of projects. In addition, the incumbent will perform a wide variety of complex tasks and professional interactions with independence and confidentiality. The Business and Administrative Coordinator will work 40 per week.

TYPICAL DUTIES MAY INCLUDE:

• Provide customer service by telephone, email and/or counter service; attend to District customers or refer them to other District staff as appropriate; provide factual information that may require judgment and discretion as well as interpretation of policies and procedures.
• Review plans to calculate permit fees, receive payments, issue permits and schedule inspections.
• Process applications and assist in the administration of the Districts grant, loan and rebate programs.
• Coordinate and administer established District policies and procedures, including insurance claims processing, procurement processing, and contract administration processing.
• Compose and edit a wide variety of correspondence, reports and other District documents, including publishing updates to the District website.
• Research and assemble information, verify that information or data is complete, accurate, and consistent; assist in the preparation of regularly scheduled reports.
• Develop, organize and maintain accurate filing systems using best business practice record keeping procedures (electronic and paper copies).
• Create templates and forms, and perform data entry using word processing, spreadsheets, and database tools.
• Schedule internal and external meetings, coordinate food and beverage for meeting attendees, prepare meeting agendas, take and transcribe accurate meeting minutes.
• Print, copy collate documents; open, sort and distribute mail and other deliveries.
• Coordinate facilities management, including communicating with the janitor, building maintenance and/or landscape services for routine and special requests.
• Inventory, review, and order needed office supplies, research saving opportunities, and recommended suppliers.
• Assist the finance division in performing specialized and technical functions, research, and projects as needed.
• Support the engineering department and operations department with research and projects as needed.
• Serve as notary public for the District as needed.
• Serve as back up to the Clerk of the Board and attend occasional evening meetings as needed.
• Perform other duties as assigned. 

   

REQUIRED QUALIFICATIONS INCLUDE:

Education, Training, and Experience

Any combination of education and experience that provides the knowledge, skills, and abilities required for this position. A typical way of obtaining the required qualifications is to possess the equivalent of:

• Completion of Associate’s Degree, or its equivalent (60 semester units), preferably in Business Administration, or Public Administration, or related field.
• Two years of increasingly responsible experience in office administration.
• Experience working in public agencies is desirable.

Licensing, Certification, and Registration

• Possession of the following licensure is desirable:

• Must possess a valid California Driver’s License Class “C”, have a satisfactory driving record, and continue to meet the District’s insurance company’s driving standards; failure to maintain these standards may result in loss of employment.
• As assigned, must possess a valid California Notary Public license or have the ability to obtain within six (6) months of hire.

Knowledge of:

• State and Federal laws, District standards, and regulations applicable to District standards, and regulations applicable to District programs and projects.
• Basic knowledge of practices and methodologies for administrative support, research, prioritization, records management, and customer service operations.
• Use and maintenance of standard office equipment, computer hardware, and software.

Skills and Abilities in:

• Communicating clearly and effectively in English, both orally and in writing.
• Read, understand, and interpret documents, job-related policies, and procedures.
• Present information and respond to the request from staff, department managers, other government agency representatives, and the public.
• Proficient use of office equipment, Microsoft Office software, and other information systems as required.
• Strong organizational skills with the ability to multi-task and prioritize effectively.
• Attention to detail, problem solve, and basic project coordination skills.
• Organize and maintain neat and orderly working environments.
• Work independently with minimal supervision, using good judgment as to when assistance is required for unusual situations or request.
• Conduct District business in a professional and diplomatic manner.
• Collaborative problem identification and solution development.
• Communication that maintains productive working relationships and facilitates a useful exchange of information.

DEADLINE TO APPLY: September 10, 2018.

All required applications materials must be submitted and received in order to be considered as a qualified applicant. Inquiries may be directed to jdelacruz@rvsd.org .

NOTE: A comprehensive job description can be found on the Ross Valley Sanitary District’s website at RVSD.org.

Ross Valley Sanitary District is responsible for the failure of Internet forms or email in submitting your application.

THE POSITION:

Please see the attached job specifications for full details about this position.

This full-time, benefited position plans, oversees and participates in the inspection, repair and maintenance for library infrastructure, systems and facilities throughout Sonoma County; sets priorities for facilities maintenance staff; provides project management for contracted work; and performs related work as required.

TYPICAL TASKS include, but are not limited to:

• Plans, oversees and performs a wide variety of skilled maintenance, repair, and installation work on the Library’s infrastructure, systems, and facilities, including electrical, mechanical, plumbing, carpentry, painting, air conditioning, heating, masonry, glass, security/emergency safety systems, and other mechanical systems

• Directs the work of facilities maintenance support staff and outside contractors to ensure high safety and quality standards

• Prepares formal bid specifications, requisitions, and other documents to procure services, supplies, equipment, tools and materials for various construction projects or other operational needs

• Conducts administrative management duties related to facilities management including maintaining accurate logs and records of work completed, processing work order forms, producing cost estimates for repairs and responding to emails regarding facilities maintenance

• Observes and promotes safe work methods and makes appropriate use of related safety equipment as required

• Responds to after-hours emergencies

MINIMUM QUALIFICATIONS:

Education and Experience:

Equivalent to the completion of the twelfth (12th) grade and five (5) years of increasingly responsible experience in a skilled building and/or construction trade.

Licenses and Certifications:

Possession of a valid California driver’s license.

KNOWLEDGE & ABILITIES:

Knowledge of:

• Principles and practices of providing lead direction to others, including work planning, assignment, review and evaluation, and the training of staff in work procedures

• Principles, practices, tools, and materials for maintaining and repairing assigned Library infrastructure, systems, and facilities, specifically in relation to electrical, mechanical, HVAC, refrigeration, plumbing, carpentry, and painting work

• Safety equipment and practices related to the performance of facilities maintenance

• Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors and Library staff

Ability to:

• Manage, oversee and evaluate skilled construction, modification, maintenance, and repair work on assigned infrastructure, facility, and/or system

• Inspect the work of others and maintain established quality control standards

• Read and interpret construction drawings, blueprints, maps, and specifications

• Organize own work, set priorities, and meet critical time deadlines

PHYSICAL DEMANDS:

Must possess mobility to use standard office equipment, including a computer; strength, stamina, and mobility to perform medium to heavy physical work, to work in confined spaces and around machines, to climb and descend ladders up to forty (40) feet high, to operate varied hand and power tools and construction equipment; to operate a motor vehicle and to visit various Library sites; vision to read printed materials and a computer screen; and hearing and speech to communicate in person and over the telephone. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard or calculator and to operate above-mentioned tools and equipment. Positions in this classification bend, stoop, kneel, reach, and climb to perform work and inspect work sites. Employees must possess the ability to lift, carry, push, and pull materials and objects weighing up to one-hundred (100) pounds, or heavier weights with the use of proper equipment.

SALARY RANGE:  $31.79/hour to $39.69/hour plus benefits

CLOSING DATE:   5:00 pm, Friday, August 31, 2018

APPLICATION PROCESS: Please go to https://www.calopps.org/sonoma-county-library to apply. Applications must be submitted by the final filing date.

The application process may contain one or more of the following steps: a supplemental application, written test(s), skills assessment(s), and/or oral examination(s).

EMPLOYMENT INFORMATION:

Employment offers will be contingent upon a successful pre-employment verification/criminal records clearance. Having a criminal record will not necessarily disqualify an applicant from employment.

The eligibility list established from this recruitment may be used to fill future positions as they occur during the active status of the list.

The Sonoma County Library is an Equal Opportunity Employer

www.sonomalibrary.org

OCTOBER 2015

FLSA: NON-EXEMPT

SENIOR BUILDING MECHANIC

Represented

DEFINITION

Under general supervision, provides excellent customer service, plans, oversees and participates in the inspection, repair and maintenance for library infrastructure, systems and facilities; sets priorities for facilities maintenance staff; provides project management for contracted work; and performs related work as required.

SUPERVISION RECEIVED AND EXERCISED

Receives general supervision from the Facilities Manager or an assigned supervisor. Exercises direct and/or general supervision over and provides training to assigned building mechanic and support staff.

CLASS CHARACTERISTICS

This is the advanced journey-level class in the facilities maintenance series. Incumbents plans, oversees and participates in the inspection, repair and maintenance for library infrastructure, systems and facilities to ensure that Library facilities are maintained in a safe and effective working condition and provide the highest level of safety for public use. Incumbents are expected to work independently, exercising sound judgment and initiative within defined procedures and policies to determine appropriate action. This class is distinguished from the Facilities Manager in that the latter engages in management level planning, decision making, and has greater authority regarding oversight of the facilities budget.

EXAMPLES OF TYPICAL JOB FUNCTIONS (Illustrative Only)

Management reserves the right to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job.

• Plans, oversees and performs a wide variety of skilled maintenance, repair, and installation work on the Library’s infrastructure, systems, and facilities, including electrical, mechanical, plumbing, carpentry, painting, air conditioning, heating, masonry, glass, security/emergency safety systems, and other mechanical systems.
• Directs the work of subordinate staff and outside contractors to ensure high safety and quality standards.
• Monitors and reports on the Preventative Program (PM) for all library facilities; creates corrective action plan for repairs needed.
• Processes and prioritizes the work orders for all Library facilities.
• Provides training on the operation and maintenance of specialized equipment, hand and power tools related to the construction, maintenance, and repair of Library facilities.
• Interacts with and assists in coordinating and scheduling Library activities for facilities operations, maintenance, construction, and renovation projects.
• Prepares formal bid specifications, requisitions, and other documents to procure services, supplies, equipment, tools and materials for various construction projects or other operational needs.
• Interprets architectural drawings and specifications; draws plans and schematics as needed for small projects.
• Monitors and analyzes facilities expenses; assists with developing facilities cost projections as required; provides management with information for budget reports, as assigned.
• Coordinates environmental health and safety programs; assists in conducting safety inspections and providing health and safety equipment; maintains records for compliance with government and Library regulations.
• Conducts administrative management duties related to facilities management including maintaining accurate logs and records of work completed, processing work order forms, producing cost estimates for repairs and responding to emails regarding facilities maintenance.
• Observes and promotes safe work methods and makes appropriate use of related safety equipment as required.
• Responds to after-hours emergencies.
• Performs other duties as assigned.

COMPETENCIES

Knowledge of:

• Principles and practices of providing lead direction to others, including work planning, assignment, review and evaluation, and the training of staff in work procedures.
• General management principles and practices, including program development, implementation, evaluation, and project management.
• Basic principles and practices of budget administration.
• Principles, practices, tools, and materials for maintaining and repairing assigned Library infrastructure, systems, and facilities, specifically in relation to electrical, mechanical, HVAC, refrigeration, plumbing, carpentry, and painting work.
• Applicable Federal, State, and local laws, regulatory codes, ordinances, and procedures relevant to assigned area of responsibility.
• The operation and minor maintenance of a variety of hand and power tools.
• Safety equipment and practices related to the performance of facilities maintenance.
• Modern office practices, methods and computer equipment.
• English usage, grammar, spelling, vocabulary, and punctuation.
• Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors and Library staff.

Ability to:

• Manage, oversee and evaluate skilled construction, modification, maintenance, and repair work on assigned infrastructure, facility, and/or system.

• Inspect the work of others and maintain established quality control standards.
• Read and interpret construction drawings, blueprints, maps, and specifications.
• Safely and effectively use and operate hand tools and mechanical equipment.
• Maintain accurate logs, records, and basic written records of work performed.
• Follow department policies and procedures related to assigned duties.
• Understand and follow oral and written instructions.
• Make accurate arithmetic calculations.
• Organize own work, set priorities, and meet critical time deadlines.
• Use English effectively to communicate in person, over the telephone, and in writing.
• Use tact, initiative, prudence, and judgment within narrow policy, procedural, and legal guidelines.
• Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work.

QUALIFICATIONS

Education and Experience:

Equivalent to the completion of the twelfth (12th) grade and five (5) years of increasingly responsible experience in a skilled building and/or construction trade.

Licenses and Certifications:

 Possession of, or ability to obtain, a valid California Driver’s License by time of appointment.

PHYSICAL DEMANDS

Must possess mobility to use standard office equipment, including a computer; strength, stamina, and mobility to perform medium to heavy physical work, to work in confined spaces and around machines, to climb and descend ladders up to forty (40) feet high, to operate varied hand and power tools and construction equipment; to operate a motor vehicle and to visit various Library sites; vision to read printed materials and a computer screen; and hearing and speech to communicate in person and over the telephone. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard or calculator and to operate abovementioned tools and equipment. Positions in this classification bend, stoop, kneel, reach, and climb to perform work and inspect work sites. Employees must possess the ability to lift, carry, push, and pull materials and objects weighing up to one-hundred (100) pounds, or heavier weights with the use of proper equipment.

ENVIRONMENTAL ELEMENTS

Incumbents may be exposed to smoke/fumes/gas, dirt/dust, grease/oil, chemicals, excessive heat/cold, inclement weather, road hazards, and high frequency noise. Employees may interact with staff and/or public and private representatives in interpreting and enforcing departmental policies and procedures.

WORKING CONDITIONS

May be required to be on-call and/or work flexible schedules including evenings, nights, weekends, and holidays (in response to an emergency).

Child Care Instructor II

  (School Age)

Full-Time (35 hours per week)

   $2,814 - $3,421 per month

Plus Excellent Benefits

THE POSITION:

Community Services in the City of San Rafael is recruiting for a full-time Child Care Instructor II position in their School Age Programming located at Vallecito Children's Center.  Under the supervision of the Child Care Center Director, provide developmental care and supervision to children enrolled in the childcare program; implement age appropriate curriculum for children; establish and maintain supportive relationships with children and parents; and other related duties as assigned. The hours for this position are Monday through Friday, 11:30 a.m. to 6:30 p.m.

This position performs the following essential job duties:    

• Plan, implement and supervise enrichment and recreation-based programs.
• Develop age-appropriate curriculum and activities to stimulate children’s cognitive skills, abilities and development.
• Evaluate needs of children, staff and site in order to maintain a safe and healthy environment for children and staff.
• Supervise the activities of children.  
• Schedule parent conferences to discuss children’s development and concerns; work with family to devise learning and development strategies as necessary.
• Maintain accurate attendance and enrollment records; maintain appropriate confidential records.
• Supervise and coordinate the work of subordinate childcare staff.
• Monitor and order classroom supplies and materials as needed. 

 To be eligible for this position you must have knowledge of:  

• Stages and phases of Child Development
• Age appropriate curriculum development and implementation
• Principles of observation and assessment of young children
• Principles of parent communication and support
• Instruction, supervision and classroom management techniques
• Appropriate disciplinary techniques

To be eligible for this position you must possess the ability to:   

• Plan and implement curriculum based on principles of Child Development
• Supervise and coordinate staff and children
• Establish and maintain positive working relationships
• Work cooperatively to achieve program goals
• Interact and communicate effectively, both verbally and in writing, with children, parents, staff, host school and community members
• Manage time, activities and resources effectively
• Work as scheduled

EDUCATION and/or EXPERIENCE: 

• Completion of twelve (12) units of Early Childhood Education (ECE) courses or Recreation Related.
• Six (6) months of experience working with school age children.

PHYSICAL DEMANDS:   

Must be able to perform physical activities such as but not limited to:  lifting or carrying children or heavy items (up to 40 lbs) unassisted, reaching, bending, standing, or walking.  The employee is occasionally required to sit, climb or balance, twist, stoop, kneel, crouch or crawl.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

SPECIAL REQUIREMENTS:

• Department of Justice and FBI fingerprint clearance
• Prefer possession of a valid California Driver’s License

APPLICATION AND SELECTION PROCESS:

City of San Rafael application is required.  A City of San Rafael application is required.  Resumes do not substitute for the City application.  Candidates should detail related education and experience on the application since this information will be used to determine who will be invited to participate in the next phase of the examination process.  The examination process may include the following:  application appraisal and oral board interview examination.  The passing point for the oral board examination final score will be 70%  Prior to appointment, candidate must pass a pre-placement physical examination, drug screen, a background check, and fingerprinting.  To file an application, go online to www.calopps.org.  Select “Member Agencies”.  Select “San Rafael”. 

Reasonable Accommodation: The City of San Rafael will make reasonable accommodations in the interview process to accommodate disabled applicants. If you have a disability for which you require an accommodation, please contact us at (415) 485-3474 before the test date.

We are seeking a marketing and public relations professional to help Sonoma County Library fulfill our Mission of bringing information, ideas, and people together to build a stronger community.  This position will work on meeting our goals to increase library use by Sonoma County residents, drive traffic to our website and digital offerings, and continue to grow the Library as a community hub for the residents and communities of Sonoma County where learning, the arts, technology, and people intersect and thrive.

THE POSITION:

Please see the attached job specifications for full details about this position.

Under direction of the Library Director, this position is responsible for planning, writing, producing and managing content for marketing, branding, promotions, public relations, and internal and external communications for the Library’s internal and external communication and community engagement and outreach efforts.

TYPICAL TASKS include, but are not limited to:

• Creates, updates, and administers a comprehensive marketing plan which includes regularly gathering community input and assessing needs in Sonoma County Library’s service area; identifying opportunities to attract and engage new users and retain current ones; and successfully promoting the Library’s core resources, services and programs.
• Identifies services, resources, and programs for marketing and promotional opportunities; develops strategies and carries out a wide range of marketing activities.
• Manages the SCL brand, ensuring consistency in visual brand elements as well as written tone, naming and other branding guidelines.
• Directs media relations: creates and maintains effective relationships with media; represents and speaks for library to media; solicits media coverage of the library services and programs; produces and distributes news releases.
• Represents the library at public functions and serves as library liaison to community groups as assigned; manages requests for tours and presentations.

MINIMUM QUALIFICATIONS:

Education: A Bachelor’s Degree preferred with significant coursework in marketing, business administration, communications, journalism, public information and relations.

Experience: Four (4) years demonstrated experience in internal/external marketing, communications, and/or public relations experience.

Licenses:  Possession of a valid California Driver’s License.

SALARY RANGE:   $84,697.60 to $105,768.00 annually plus benefits

CLOSING DATE:   5:00 pm, Thursday, August 30, 2018

APPLICATION PROCESS: Please go to https://www.calopps.org/sonoma-county-library to apply. Applications must be submitted by the final filing date.

The application process may contain one or more of the following steps: a supplemental application, written test(s), skills assessment(s), and/or oral examination(s).

EMPLOYMENT INFORMATION:

Employment offers will be contingent upon a successful pre-employment verification/criminal records clearance. Having a criminal record will not necessarily disqualify an applicant from employment.

The eligibility list established from this recruitment may be used to fill future positions as they occur during the active status of the list.

The Sonoma County Library is an Equal Opportunity Employer

Est.: AUGUST 2018

FLSA: EXEMPT

COMMUNITY RELATIONS MANAGER

Unrepresented

DEFINITION

Under direction of the Library Director, this position is responsible for planning, writing, producing and managing content for marketing, branding, promotions, public relations, and internal and external communications for the Library’s internal and external communication and community engagement and outreach efforts. This position oversees and supervises graphics staff.  

The incumbent will design and implement a professional, external communication and outreach plan to publicize and promote Library programs, activities, events and services; develop and maintain partnerships in the community and with the media.

Essential functions of the position include creating advertising and marketing content that supports the library efforts including writing; designing and preparing for publication in print and/or online format multiple forms, advertisements, brochures, programs, newsletters, annual reports and other library publications. Will serve as library spokesperson for day-to-day media inquiries; contact individuals and groups to provide information to the social media and other external communication media; acts in a leadership role in organizing library outreach via social media communications; maintains an effective and comprehensive public relations program for the library that supports the Library’s Strategic Plan.

SUPERVISION RECEIVED AND EXERCISED

Receives general direction from the Library Director. Exercises direct and/or general supervision over and provides training to assigned professional, paraprofessional, technical, and support staff.

Examples of typical JOB FUNCTIONS (Illustrative Only)

Management reserves the right to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job.

• Creates, updates, and administers a comprehensive marketing plan which includes regularly gathering community input and assessing needs in Sonoma County Library’s service area; identifying opportunities to attract and engage new users and retain current ones; and successfully promoting the Library’s core resources, services and programs.
• Identifies services, resources, and programs for marketing and promotional opportunities; develops strategies and carries out a wide range of marketing activities.
• Designs and conducts surveys, and marketing and public opinion research as part of the evaluation of library services, resources, and programming and measures of strategic plan goals and initiatives.
• Plans, writes, edits, proofreads and produces print and electronic publications and presentations such as newsletters and eNews; manages internal and external communications.
• Manages the SCL brand, ensuring consistency in visual brand elements as well as written tone, naming and other branding guidelines.
• Oversees SCL social media policy and strategy, coordinating with authorized contributors across the organization to ensure its effectiveness; encourages adoption of relevant social media techniques for promotion of library resources and services.
• Manages, prioritizes and directs departmental workflow to ensure efficient and timely completion of content development, design and production requests from internal departments.
• Assures design integrity, visual quality, effective communication, and publication style of SCL’s website; secures photographs/graphic elements for site; develops features and highlights sections; in collaboration with web coordinator, in development of new sections/sub-sites; serves on the Digital Advisory Team.
• Directs media relations: creates and maintains effective relationships with media; represents and speaks for library to media; solicits media coverage of the library services and programs; produces and distributes news releases.
• Plans and organizes library-wide public relations campaigns, special events, and fund development activities as assigned.
• Leads marketing and communication action plan items and initiatives that support organizational competencies and existing strategic plan.
• Advises departments and administration regarding public relations and communications needs.
• Identifies and supervises external freelance resource pool, as needed, to meet all scheduled deliverables.
• Represents the library at public functions and serves as library liaison to community groups as assigned; manages requests for tours and presentations.
• Participates in departmental meetings, library-wide committees, and performs other duties as assigned.
• Effectively communicates the Library’s mission, goals, value, accomplishments and activities to media representatives, community leaders, elected officials, Board members, and other key constituencies.
• Oversees Library communications across multiple venues and formats in order to ensure consistency in messaging and use of the SCL brand.
• Seeks opportunities to interact and partner with other organizations in order to enhance and improve services and/or broaden awareness of the Library’s offerings.
• Manages, prioritizes, and assists with the creation and distribution of promotional content in a variety of formats.
• Supports existing partnerships and build new ones in a manner that capitalizes on the Libraries’ strengths.
• Pursue corporate partnerships and sponsorships.
• Work cooperatively with public, community groups, business leaders, government officials, members of the media and departmental staff.
• Identify marketing opportunities and provide content for marketing materials.
• Establish and maintain contact with individuals and community groups committed to library services.
• Assist in the organizational development of groups and community-building initiatives.
• Work closely with branch libraries to identify goals and set priorities related to community involvement.
• Work closely with Sonoma County Library Friends groups and the Sonoma County Public Library Foundation.
• Develop knowledge of branch libraries and the ways communities can interact with library events and programs.
• Provide timely information and reports to management regarding community involvement with library services.
• Create, update and maintain records of individuals, community groups and organizations on a database.
• Manage media response, relationship building, follow up, and management of a media contact database.
• Develop and edit copy for marketing materials across multiple disciplines, including - but not limited to - collateral, websites, emails and direct mail pieces.
• Development, execution and management of grass root community outreach activities.
• Serve as a representative of the library to various external groups and organizations.
• Participate in and contribute to the Library Strategic Plan, in conjunction with the Library Management Team.
• Develop and manage marketing and outreach activities such as brand development, and marketing and advertising plans for related programs.
• Conduct and manage research and survey efforts; develop and use performance metrics.
• Develop and manage communication plans, promotional materials, displays, direct mail, social media, etc. in a professional and efficient manner.
• Work closely with related associations to maximize marketing efforts; stays abreast of new and underdeveloped target groups and populations.
• Research existing and potentially new sources of funding; prepare or direct preparation of grant applications and proposals to funding sources.
• Maintain current knowledge of job-specific functions, tasks, procedures, resources, and technology, with focus on public services. 
• Maintain knowledge of the software and devices used by library staff and library patrons, such as MS Office suite, the integrated library system (Horizon), library eResources, and various devices used by patrons to access online library materials (such as Kindles, Nooks, and iPads).
• Submit budget needs to Library Director annually.
• Performs other duties and special projects as requested.

Qualifications

Education and Experience:

Education:  A Bachelor’s Degree preferred with significant coursework in marketing, business administration, communications, journalism, public information and relations.

Experience: Four (4) years demonstrated experience in internal/external marketing, communications, and/or public relations experience.

Licenses:  Possession of a valid California Driver’s License.

COMPETENCIES

Knowledge of:

• Integrated marketing and public relations strategies as well as market analysis and research techniques.
• Branding principles and tactics in a variety of media and formats.
• Media production, communication and dissemination techniques including social media
• Fundamental principles and best practices in visual/graphic design.
• Modern library services and materials as well as standard office and library equipment
• Principles, techniques and methods of marketing, public relations, promotions and fundraising. 
• Principles and practices of program management including planning and program analysis.
• Data collection, research methodology and application of basic statistics.
• Library operations, functions, and services provided.
• Event planning for a variety of library related community services and campaigns.
• Principles, practices and professional ethics of group interaction and interpersonal dynamics.
• Principles, methods and procedures utilized in organization change and problem solving.
• Organizational practices as applied to the analysis, evaluation, development, and implementation of programs, policies, and procedures.
• Research and reporting methods, techniques, and procedures.
• Applicable Federal, State, and local laws, regulatory codes, ordinances, and procedures relevant to assigned areas of responsibility.
• Principles and practices of contract administration and evaluation and budget tracking.
• Recent and ongoing developments, current literature, and sources of information related to outreach activities.
• Record keeping principles and procedures.
• Modern office practices, methods, and computer equipment and applications related to the work.
• English usage, grammar, spelling, vocabulary, and punctuation.
• Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and Library staff.

Ability to:

• Handle multiple work assignments and interruptions, prioritize projects and meet strict deadlines
• Recognize and define problems, collect data, establish facts and draw valid conclusions
• Work under general supervision with latitude in exercising independent judgment to maximize efficient workflow
• Interact tactfully and courteously with customers, both internal and external
• Plan, organize, develop, and implement outreach coordination with staff, public officials and community.
• Analyze problems, think creatively, identify problems and recommend methods of resolution.
• Engage audiences of all sizes, ages & types through public speaking.  
• Identify marketing opportunities and provide content for marketing materials.
• Understand specialized software applications, including email and Internet, at an intermediate to advanced level.
• Exhibit excellent analytical, organizational, project and time management skills
• Develop implement, and manage budgets.
• Develop strategic plans and assess outcomes.
• Supervise the performance of in-house volunteers and contract marketing persons.
• Communicate effectively verbally and in writing.
• Produce clear and organized written materials using proper sentence structure, grammar, spelling and punctuation.
• Work cooperatively with others to organize the community outreach efforts of the library.
• Remain flexible and adapt to a dynamic environment.
• Work a schedule that may include evenings and weekends.
• Assist in the development of goals, objectives, policies, procedures, and work standards for the department.
• Plan, organize, and carry out assignments from management staff with minimal direction.
• Evaluate and develop improvements in operations, procedures, policies, or methods.
• Prepare clear and concise reports, correspondence, policies, procedures, and other written materials.
• Interpret, apply, explain, and ensure compliance with applicable Federal, State, and local policies, procedures, laws, and regulations.
• Establish and maintain a variety of filing, record keeping, and tracking systems.
• Organize and prioritize a variety of projects and multiple tasks in an effective and timely manner.
• Operate and maintain modern office equipment, including computers, scanners, and printers.  
• Use English effectively to communicate in person, over the telephone, and in writing.
• Use tact, initiative, prudence, and independent judgment within general policy and legal guidelines, especially in politically sensitive situations.
• Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work.
• Maintain integrity, autonomy, and self-motivation to work independently and initiate projects.

Physical Demands

Must possess mobility to work in a standard office and library setting and use standard office equipment, including a computer; vision to read printed materials and a computer screen; hearing and speech to communicate in person, before groups, and over the telephone. This classification primarily works indoors and requires movement between work areas. Finger dexterity is needed to access, enter, and retrieve materials and data using a computer keyboard or calculator and to operate standard office equipment. Positions in this classification occasionally bend, stoop, kneel, reach, push and pull drawers open and closed to retrieve and file information. Positions in this classification occasionally lift and carry reports, records, and materials that typically weigh less than twenty-five (25) pounds.

Position will require travel throughout Sonoma County to the library branches to plan, review and implement activities, and establish friendly and cooperative working relationships with library branch staff.

Environmental Elements

Employees work in an office environment with moderate noise levels, controlled temperature conditions, and no direct exposure to hazardous physical substances.  Employees may interact with staff and/or public and private representatives in interpreting and enforcing departmental policies and procedures.

WORKING CONDITIONS

May be required to work flexible schedules including evenings and weekends.

THE POSITION:

Please see the attached job specifications for full details about this position.

Under general supervision, provides excellent customer service, performs a variety of technical, accounting, and administrative duties to support Library financial functions such as payroll administration or processing accounts receivable and accounts payable; uses accounting software to maintain accurate records of financial transactions; performs financial reconciliations and prepares reports; and performs related duties as required.

TYPICAL TASKS include, but are not limited to:

• Performs responsible accounting, financial and/or budgetary document processing within specified procedural guidelines.
• Assists customers, departments, and employees by providing answers and information regarding specific account information, discrepancies, and/or general accounting procedures.
• Processes accounts payable; assigns purchase numbers; reviews invoices and receiving reports for accuracy and appropriate authorization; ensures that funds are budgeted and available and prepares documentation required for payment.
• Receives and balances receipts; allocates revenue to proper cost centers and trust accounts and posts revenue daily; prepares deposits and journal entries.
• May assume other accounting, administrative, or customer service responsibilities on a relief basis as required.

MINIMUM QUALIFICATIONS:

Education and Experience: Equivalent to an Associate’s degree from an accredited college or university with major coursework in accounting, finance, business or public administration, or a closely related field, and three (3) years of progressively responsible experience in processing financial documents, payroll or benefits administration, maintaining financial or accounting records, and performing general accounting office work.  

SALARY RANGES: $23.64/hour to $29.53/hour plus benefits

CLOSING DATE:  5:00 pm, Thursday, August 30, 2018 

APPLICATION PROCESS: Please go to https://www.calopps.org/sonoma-county-library to apply. Applications must be submitted by the final filing date.

The application process may contain one or more of the following steps: a supplemental application, written test(s), skills assessment(s), and/or oral examination(s).
 

EMPLOYMENT INFORMATION:
Employment offers will be contingent upon a successful pre-employment verification/criminal records clearance. Having a criminal record will not necessarily disqualify an applicant from employment.

The eligibility list established from this recruitment may be used to fill future positions as they occur during the active status of the list.

The Sonoma County Library is an Equal Opportunity Employer

OCTOBER 2015

       FLSA: NON-EXEMPT

ACCOUNTING COORDINATOR

Represented

Definition

Under general supervision, provides excellent customer service, performs a variety of technical, accounting, and administrative duties to support Library financial functions such as payroll administration or processing accounts receivable and accounts payable; uses accounting software to maintain accurate records of financial transactions; performs financial reconciliations and prepares reports; and performs related duties as required.

Receives general supervision from assigned supervisory or management staff.  May provide training, coordination, and work direction to support, clerical, or technical staff. 

Class Characteristics

This is the advanced journey-level accounting/financial support class. This class is distinguished by its responsibility to independently perform and be responsible for one or more fiscal areas such as accounts payable and receivable and/or payroll and benefits administration. Incumbents provide a variety of vendor, service provider, or employee assistance and perform record keeping, reconciliation, and report preparation activities.  For this classification, problem-solving frequently requires analysis of unique issues/problems without precedent and/or structure.  Performance expectations at this level include the completion of complex tasks associated with ensuring the accuracy and integrity of the Library’s financial and statistical data, in the areas of account maintenance, making journal entries to correct or make adjustments to the general ledger, and maintaining and reconciling a variety of general, summary, and clearing accounts utilizing the application of generally accepted accounting procedures and techniques.  Positions allocated to this classification may assist with the review and monitoring of Library budgets to ensure account accuracy and compliance with Library, state, and/or federal guidelines, and preparing reports and statistical data for the Chief Financial Officer, Library Director, and Library Commission.  The Accounting Coordinator classification is distinguished from the Accountant in that the latter performs technical and professional accounting work involving the review and analysis of Library budgets, programs, systems, and procedures.

EXAMPLES OF TYPICAL JOB FUNCTIONS (Illustrative Only)

Management reserves the right to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job.

All Assigned Areas

• Performs responsible accounting, financial and/or budgetary document processing within specified procedural guidelines.
• Assists customers, departments, and employees by providing answers and information regarding specific account information, discrepancies, and/or general accounting procedures; updates related files; and updates departments on action items; provides information to vendors, staff and others requiring the explanation of policies, rules, and procedures; assists others in completing forms, and understanding various program procedures.
• Prepares a variety of State, Federal, and local claims, statements, and reports from a variety of sources including preliminary data, accounting records, and computer printouts.
• May assume other accounting, administrative, or customer service responsibilities on a relief basis as required.
• Recommends accounting software changes.
• Assists the Chief Financial Officer and/or Human Resources Manager with special projects as required.
• Uses a variety of standard office equipment, including a computer and various financial spreadsheet and word processing software, as well as specialized accounting software.

• Performs other duties as assigned.

Accounts Payable and Accounts Receivable Processing Assignments

• Processes accounts payable; assigns purchase numbers; reviews invoices and receiving reports for accuracy and appropriate authorization; ensures that funds are budgeted and available and prepares documentation required for payment.
• Enters a variety of information into one or multiple automated financial, accounting and statistical reporting systems; prepares and makes journal entries; prepares and maintains a database; produces and distributes a variety of periodic and specialized reports, following established formats; generates and assists in the preparation of monthly, quarterly, and year-end financial, summary, and technical reports; develops special and ad hoc reports as required.

• Reviews a variety of financial, accounting and statistical documents for completeness and accuracy; makes corrections within established guidelines or returns the document to the originator for correction; reconciles transactions and data as directed; records changes and resolves differences.

• Receives and balances receipts; allocates revenue to proper cost centers and trust accounts and posts revenue daily; prepares deposits and journal entries.
• Receives and processes monies from library branches and other sources; balances monies received and prepares receipts and bank deposits; prepares and makes money transfers.

Payroll Administration Assignments

• Reviews timesheets and other payroll records for completeness and accuracy; enters data into the automated payroll system including all payroll data entry changes; reviews change of status forms each pay period and enters the changes into the automated payroll system; resolves problems; serves as back-up for the distribution of pay and benefit checks.
• Receives and reviews automated time reporting entries for employees and ensures all approvals are in place; receives and reviews substitutes’ timesheets and check for accuracy against a number of other reporting sources; communicates timesheet discrepancies to employees and supervisors via phone or email; runs time tracking audit reports.
• Prepares and reconciles a variety of payroll, tax, retirement, and benefits reports; uses reports from the automated payroll system to prepare back-up documentation for the County wire request to fund the payroll.
• Maintains the payroll database by updating employee records and changes; reviews all new hire paperwork for accuracy and enters information into the automated payroll system; interfaces new hires into the time tracking system; terminates employees in the automated payroll system and time tracking system as needed.
• Process various California Employees’ Retirement System (CalPERS) reports such as the PERS 457 report and the PERS Payroll report.
• Receives documentation of benefit changes (i.e. health coverage) and enters these into the automated payroll system; updates deduction tables at open enrollment; captures eligibility data and processes the sick leave conversion benefit; mails/distributes vendor checks.
• Prepares eligibility documentation and processes the floating holiday benefit; processes compensatory time payouts; prepares and enters automated payroll system updates for mass changes such as cost of living adjustments. 
• Serves in a payroll audit role as required. 
• Prepares data and reports that may serve as the basis for information relied upon during meet-and-confer sessions.

Competencies

Knowledge of:

• Terminology and practices of financial and accounting document processing and record keeping, including payroll, accounts payable, accounts receivable, and purchasing.
• Terminology and forms related to library functions and programs.
• Basic principles and practices of fund accounting and public agency budgeting.
• Procedures, principles and practices of payroll and benefits administration.
• Modern office practices, methods, computer equipment, and computer applications related to the work, including word processing and spreadsheet applications.
• Records management principles and practices.
• Business arithmetic and statistical techniques.
• English usage, grammar, spelling, vocabulary, and punctuation.  
• Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and Library staff.

Ability to:

• Understand transactions in terms of accounting codes and classifications; determine proper accounting codes and classifications for transactions.
• Reconcile differences within the record-keeping system using mathematical skills and understanding of the record-keeping system and related transactions; recognize and correct computational errors; accurately compare, post, and transfer numbers.
• Perform responsible accounting, financial, payroll, billing, statistical, benefit, and/or budgetary support work; prepare accurate and timely billings and related reports.
• Prepare a variety of standard financial, accounting, payroll and statistical reports, journals and ledgers using library-specific computer and network applications.
• Review and reconcile financial, accounting, payroll, budgetary, and retirement systems and other benefits documents and records.
• Understand and explain standard accounting, financial, and retirement and benefits policies, procedures and transactions.
• Make accurate arithmetic, financial, and statistical computations.
• Enter and retrieve data from a computer with sufficient speed and accuracy to perform assigned work.
• Organize own work, set priorities, and meet critical time deadlines.
• Operate modern office equipment, including computer and handheld equipment and software programs.
• Make sound, independent decisions within established policy and procedural guidelines.

• Use English effectively to communicate in person, over the telephone, and in writing.
• Use tact, initiative, prudence, and independent judgment within general policy, procedural, and legal guidelines.
• Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work.

Qualifications

Education and Experience:

Equivalent to an Associate’s degree from an accredited college or university with major coursework in accounting, finance, business or public administration, or a closely related field, and three (3) years of progressively responsible experience in processing financial documents, payroll or benefits administration, maintaining financial or accounting records, and performing general accounting office work. 

Licenses and Certifications:

None.

Physical Demands

Must possess mobility to work in a standard office and library setting and use standard office equipment, including a computer; vision to read printed materials and a computer screen; hearing and speech to communicate in person, before groups, and over the telephone.  This classification primarily works indoors and requires movement between work areas.  Finger dexterity is needed to access, enter, and retrieve materials and data using a computer keyboard or calculator and to operate standard office equipment.  Positions in this classification occasionally bend, stoop, kneel, reach, push and pull drawers open and closed to retrieve and file information.  Positions in this classification occasionally lift and carry reports, records, and materials that typically weigh less than twenty-five (25) pounds.

Environmental Elements

Employees work in an office environment with moderate noise levels, controlled temperature conditions, and no direct exposure to hazardous physical substances.  Employees may interact with staff and/or public and private representatives in interpreting and enforcing departmental policies and procedures.

WORKING CONDITIONS

No unique or unusual working conditions apply to this position.

TO VIEW THE JOB ANNOUNCEMENT, CLICK 'JOB PDF' BELOW

Pay Incentives:

Shift differential (3% Swing, 5% Nights)

P.O.S.T. Certificate Pay (3% Public Safety Dispatcher, 5% Records Supervisor)

Bilingual Pay (2.5% Conversational, 5% Full, 10% Expert)

Additional Specialty Pays:

CTO (5%), HNT (1%), CSI (1%)

THE POSITION:

The City of San Rafael Police Department is recruiting for a full-time, Lateral or Trainee Police Communications Dispatcher.  This is a specialized police civilian classification and performs all duties required to effectively dispatch police services including operating police radio communication equipment to communicate with the public and police.  Receives, interprets, and transmits information essential to the delivery of emergency and non-emergency police services.

• Monitors local emergency services radio transmissions; maintains contact and monitors status of field units; monitors the county mutual aid channel.
• Responds to emergency phone lines, including calls to and from fire department, alarm companies, and tow companies.
• Prioritizes needs of difficult callers, including hysterical victims, incoherent persons and suicidal subjects; assesses and evaluates emergency situations.
• Enters calls for service information into the CAD system, including type, location, nature and description of event; enters all field unit transmissions.
• Enters information into automated systems, including temporary warrants, missing persons,, property, stolen vehicles, domestic violence restraining orders and firearms; searches various databases and automated systems in response to information requests.
• Performs a variety of clerical duties, including photocopying, completing forms and maintaining records; receives and responds to document requests for warrants and DMV printouts.
• Operates a variety of specialized equipment related to dispatch work.
• Answers front office non-emergency lines after hours.
• Informs on-duty shift Sergeant of street activity and pending calls for service.
• May train and evaluate new employees.
• Performs related duties as required.

To be eligible for this position you must have knowledge of:

• CAD procedures
• Police dispatch radio and phone equipment
• City and Department policies and procedures
• Information technology, personal computers and related software applications
• City geography and beat structure
• Use of reference maps and code manuals
• Civil and criminal codes

• Operate a variety of police specific and general office equipment
• Accurately dispatch personnel and equipment
• Speak and think clearly in emergency situations
• Listen and ascertain relevant information quickly and accurately
• Understand and carry out complex oral and written instructions
• Deal tactfully and courteously with the public
• Classify and prioritize service requests
• Establish and maintain cooperative relationships with the public and fellow employees

• High school diploma or general education degree (GED)
• One year experience in public safety work or equivalent combination of education and experience.

SPECIAL REQUIREMENTS:

• Lateral Applicants:  Minimum one year of actual working experience in a Law Enforcement or Public Safety environment.  No written or other pre-screening required.
• Entry Level Applicants (with or without Dispatch Academy):  CritiCall (see attached overview).

LANGUAGE/MATHEMATICAL/REASONING SKILLS:

• Ability to read and interpret documents such as rules, operating and maintenance instructions and procedure manuals.
• Ability to write routine reports and correspondence.
• Ability to speak effectively to the public and police personnel in emergency and high stress situations.
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  While performing the duties of this job, the employee is regularly required to sit; walk; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear.  The employee is occasionally required to stand and walk.  The employee must regularly lift and/or move up to 10 pounds and frequently lift and/or move up to 50 pounds.  Specific vision abilities required by this job include close vision and ability to adjust focus.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  While performing the duties of this job, the employee is regularly exposed to video display and regularly works in evenings or weekends.  The employee occasionally works in inside environmental conditions.  The noise level in the work environment is usually moderate.

APPLICATION AND SELECTION PROCESS:

City of San Rafael application is required.  Resumes do not substitute for the City application.  Candidates should detail related education and experience on the application since this information will be used to determine who will be invited to participate in the next phase of the examination process.  The examination process may include any or all of the following:  application appraisal and oral board examination.  Note:  Prior to appointment, candidate must bass a pre-employment physical, background check, reference check, driving record, drug screen and fingerprinting.  To file an application, go to:  www.calopps.org.  Select “Member Agencies”. Select “San Rafael”.  For more information about the City of San Rafael, please visit our website at www.cityofsanrafael.org.

Prior to submitting your application, please complete the following steps:

• For Entry Level Police Communications candidates, you must take the CritiCall test at the South Bay Regional Training Consortium in San Jose.  These exams are held monthly.  More information can be found on their website at www.theacademy.ca.gov.  Click on the Assessment Testing tab and then locate the CritiCall Dispatch Test link.  The current fee to take the exam is $75 and this must be paid by you, the applicant.
• Once you have taken the exam and passed, then you may proceed by applying to the position.

Sonoma-Marin Area Rail Transit (SMART) is the San Francisco Bay Area’s newest transportation option for travel, offering passenger rail service in Sonoma and Marin counties. SMART’s initial 43 miles of rail corridor includes 10 stations, from the Sonoma County Airport to Downtown San Rafael. Future extensions include: Larkspur, which is scheduled to be completed in 2019; Windsor; Healdsburg; and Cloverdale. The full project will provide 70 miles of passenger rail service, connecting SMART passengers with jobs, education centers, retail hubs and housing along the Sonoma-Marin corridor, and a bicycle-pedestrian pathway.

Under general supervision, the payroll technician performs the full range of payroll preparation, processing, and confirmation functions for the timely and accurate completion of payroll for all District employees. This position will participate in special payroll projects and related accounting activities in the Finance Division of the Sonoma-Marin Area Rail Transit District.  This position may also assist Human Resources with benefits administration activities.

Under the supervision of the Chief Financial Officer, this position performs a wide variety of duties related to payroll processing and administration. The Payroll Technician analyzes and evaluates payroll issues, application of various labor agreements and regulations, and payroll policies and procedures. S/he will be responsible for maintaining the payroll system and performing related data entry and analysis.  This position will also assist with accounting reconciliation related to benefits administration and other duties as assigned.