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Valley Water is searching for top-tier candidates to fill this exciting opportunity. Internal candidates will get first consideration.

Overview:

The Records and Library Manager oversees the organization, preservation, accessibility, and governance of Valley Water’s records and reference library collections, with a strong emphasis on responsive, high-quality customer service. This position serves as a key service partner to internal departments, legal counsel, external agencies, and the public by ensuring timely, accurate, and professional access to information.

This role balances regulatory compliance and information governance with a service-oriented approach that prioritizes clear communication, transparency, and collaboration. The Records and Library Manager plays a critical role in supporting Valley Water operations, legal needs, and public trust through effective records stewardship and customer-focused service delivery.

The selected candidate will manage the Reference Library containing critical documents, designs, drawings, and historical records relied upon for legal, design, operational, and informational purposes. The role also oversees more than 11,000 boxes of archived materials stored off-site and assumes leadership of customer service functions pertaining to the assigned unit.

Our Commitment: 
We are committed to building and sustaining a working environment where all individuals are respected and valued. We believe every member of our team brings unique perspectives that enhance our ability to serve the public effectively. By fostering a workplace with employees from the communities we serve, we broaden our collective understanding of the world around us and strengthen our mission to equitably provide safe, clean water, natural flood protections, and environmental stewardship.

About Valley Water:
Valley Water is a public agency with an operating and capital budget of $964 million, and over 900 employees. With headquarters in San José, Valley Water provides water supply, enhances streams and watersheds through creek restoration and habitat protection, provides flood protection for homes, schools, businesses and roadways, and partners with other agencies to provide trails and open space for the community.

 

Key Responsibilities include, but are not limited to:

Customer Service & Stakeholder Support

• Serve as a primary point of contact for internal staff, legal counsel, external agencies, and the public seeking records and information.
• Deliver timely, accurate, and courteous responses to Public Records Act requests and internal information requests.
• Establish service standards, workflows, and performance metrics to ensure a consistent, customer-focused experience.
• Provide guidance and education to departments and requestors regarding records availability, processes, timelines, and legal requirements.

Helpdesk Oversight & management

• Assume leadership of the enterprise helpdesk function supporting Records, Library, and all IT-related service requests and incidents.
• Direct daily helpdesk operations, including call intake, ticket lifecycle management, escalation protocols, and resolution workflows.
• Establish and manage structured triage processes to ensure accurate prioritization, categorization, and routing of incidents and service requests based on business impact and urgency.
• Oversee call queue management to optimize workload distribution, minimize backlog, and maintain service level targets.
• Define, monitor, and report on helpdesk Key Performance Indicators (KPIs), including but not limited to:
  • Average speed to answer
  • Call response times
  • Abandonment rates
  • First-call resolution rate
  • Ticket aging and backlog metrics
  • SLA compliance
  • Customer satisfaction scores
• Implement call avoidance and demand management strategies, including knowledge base development, self-service enablement, training, and proactive communications to reduce recurring incidents.
• Ensure accurate documentation, ticket auditing, and reporting to support compliance, records retention, and information governance requirements.
• Continuously evaluate service performance trends and implement process improvements to enhance responsiveness, operational efficiency, and user experience.
• Maintain a customer-centric service culture focused on professionalism, responsiveness, and measurable service quality outcomes.
• Coordinate with IT operations, records management, and library services teams to ensure cross-functional issue resolution and alignment with organizational objectives.

Information Governance & Risk Management

• Monitor and evaluate the effectiveness of records and library programs, policies, and practices; identify gaps and recommend improvements.
• Ensure confidentiality, security, and proper disposition of sensitive and confidential records.
• Analyze risk and develop, implement, and test disaster recovery and business continuity plans for paper, electronic, and film-based records.

Automation & Digital Transformation

• Lead the automation of records and information workflows, including digital file labeling, access controls, and metadata standards.
• Oversee automated retention and disposition processes to identify duplicates, enforce retention schedules, and destroy records appropriately.
• Manage the implementation of automated PRA tools, including AI-assisted request development, historical search capabilities, notifications, and reminders, with the goal of reducing PRA volume and staff workload.
• Coordinate the development, migration, and enhancement of centralized records management and digital asset management systems, including system specifications, data standardization, quality assurance, and user training.

Reference Library & Records Management

• Oversee the maintenance, organization, security, and accessibility of on-site and off-site records, documents, drawings, photographs, and reference materials.
• Determine and implement appropriate physical and electronic systems for storing, preserving, and retrieving records and library materials.
• Maintain and update records retention schedules and ensure compliance with board-approved timelines and regulatory requirements.
• Restore, preserve, and digitize historic documents and original media.

Public Records & Legal Compliance

• Manage the intake, review, processing, and fulfillment of Public Records Act (PRA) requests and internal information requests.
• Oversee responses to subpoenas, litigation discovery, grand jury investigations, and other legal demands for records, in coordination with Valley Water Counsel.
• Develop and maintain policies, procedures, and fee schedules in accordance with the California Public Records Act.
• Review records responses for quality control, accuracy, and lawful disclosure or exemption.
• Provide sworn testimony during deposition proceedings related to records management, as required.

Leadership & Administration

• Plan, organize, and oversee records and library services programs, projects, budgets, and contracts.
• Supervise staff and support professional development and effective workload management.
• Prepare and present staff reports, recommendations, and program updates to leadership.

Ideal Candidate's Background Includes:

Applicants whose experience and background best match the ideal experience, knowledge, skills, abilities, and education are considered ideal candidates for the position. To determine the top candidates, each applicant will be assessed based on the ideal candidate criteria as listed below.

Ideal Experience:

• Five (5) years of progressively responsible records management, helpdesk management,  library services, or related experience.
• At least two (2) years of direct supervisory or program management experience.
• Experience managing large-scale records collections, including off-site archival storage and onsite digital information
• Experience managing help desk or call center functions and call center automation
• Demonstrated experience administering Public Records Act requests and legal records production.
• Experience leading technology implementations, system migrations, or automation initiatives related to records or information management.

Ideal Skills and Abilities:

• Strong customer service orientation with the ability to balance service excellence, legal compliance, and operational efficiency.
• Ability to communicate complex records, legal, and technical concepts clearly and professionally to diverse audiences.
• Ability to independently administer complex records and library programs while collaborating across departments.
• Strong analytical, organizational, and project management skills.
• Ability to evaluate operations, identify improvements, and implement effective, customer-focused solutions.
• Skill in prioritizing and managing multiple projects and deadlines in a service-driven environment.
• Ability to clearly describe records systems, locations, and information environments to internal and external requestors.
• Strong written and verbal communication skills, including preparation of staff reports and formal recommendations.

Ideal Knowledge:

• Records management, information governance, and library science principles, including Generally Accepted Recordkeeping Principles.
• Confidentiality, security, retention, disposition, and destruction of public records.
• Search and retrieval techniques for complex, multi-modal information systems.
• Federal and state laws and regulations related to public records, including the California Public Records Act.
• Digital asset management, metadata standards, taxonomy, and cataloging practices.
• Budget development, contract administration, and sound financial management practices.
• Records and library-related software and systems, including records management systems, library catalogs, document imaging tools, and common productivity software.

Ideal Training and Education:

• Equivalent to graduation from an accredited four-year college or university with major coursework in records management, library sciences, information management, business or public administration, or a related field. 
• A Certified Records Manager (CRM) designation from the Association of Records Managers and Administrators (ARMA) is desirable.

Required License or Certificate:

To review the Job Description, please click here

Records & Library Services Unit (Position Code 423)
Valley Water Telework Program: Eligibility for telework will depend on the type of work performed, operational needs, and the ability for the employee to perform the essential functions of their job duties while teleworking. Employment with Valley Water requires employees to live within 150 miles of their primary physical work location located in San Jose, California by their start date.

This position is eligible for a hybrid telework schedule, typically working 40% remote and 60% onsite, after completion of the probationary period  (one year).

Overview:

Do you have a passion for serving the community? Do you thrive in a fast-paced environment where superior project management, organizational, multi-tasking, and interpersonal skills carry the day? If so, check out this exciting Staff Analyst position in the External Affairs Division – a stepping stone into Valley Water’s highly sought-after Management Analyst series.

With headquarters in San José, Valley Water provides water supply, enhances streams and watersheds through creek restoration and habitat protection, provides flood protection for homes, schools, businesses and roadways, and partners with other agencies to provide trails and open space for the community.

Valley Water manages 10 dams and surface water reservoirs, three water treatment plants, an advanced recycled water purification center, a state of-the-art water quality laboratory, nearly 400 acres of groundwater recharge ponds, and more than 275 miles of streams. Valley Water provides wholesale water and groundwater management services to local municipalities and private water retailers who deliver drinking water directly to nearly 2 million people in Santa Clara County that stretches 1,300 square miles and encompasses 15 cities and unincorporated areas.

The Staff Analyst position will support the Office of Civic Engagement in implementing the Safe, Clean Water Grants & Partnerships Program under Measure S. This position will be responsible for leading the implementation of the Refill Station Grant funding opportunity (Project F9 Key Performance Indicator #2), with oversight from the Community Benefits Program Administrator. 

The position will provide administrative and analytical support for the Grants & Partnerships Program, which includes the following tasks: application review and evaluation, drafting grant agreements, providing technical assistance to grantees, processing and validating invoice submissions, conducting grantee site visits and closeout tasks for completed projects, developing and writing memos and formal correspondence to grantees and management, tracking data and analytics for the grants program, maintaining the Fluxx grants management system, tracking grantee inquiries, among other duties as required. 

The Staff Analyst may participate in outreach and community engagement events/activities, which may sometimes require working at night and/or on the weekends. Additionally, all Valley Water employees are considered Disaster Service Workers and may be called on to report to an Emergency Operation Center during a disaster.

This position may require occasional visits to school campuses and must submit and pass a tuberculosis test and criminal background check.

Our Commitment: 
We are committed to building and sustaining a working environment where all individuals are respected and valued. We believe every member of our team brings unique perspectives that enhance our ability to serve the public effectively. By fostering a workplace with employees from the communities we serve, we broaden our collective understanding of the world around us and strengthen our mission to equitably provide safe, clean water, natural flood protections, and environmental stewardship.

About Valley Water:
Valley Water is a public agency with an operating and capital budget of $964 million, and over 900 employees. With headquarters in San José, Valley Water provides water supply, enhances streams and watersheds through creek restoration and habitat protection, provides flood protection for homes, schools, businesses and roadways, and partners with other agencies to provide trails and open space for the community.

 

Key Responsibilities include, but are not limited to:

• Lead the implementation of all aspects of the bottle filling station funding opportunity – review and evaluate applications, draft grant agreements, provide technical assistance and coaching to prospective grantees, process invoices and reports, conduct grantee site visits and closeouts, track data and analytics, etc.
• Support the administration of the expanded Safe, Clean Water Grants & Partnerships Program – process and validate invoices, track data and analytics, maintain the Fluxx grants management system, track grantee inquiries, provide customer service to prospective grantees and grantees, etc.
• Support the outreach efforts for the Safe, Clean Water Grants & Partnerships Program – collect photo release forms, write social media posts, blog posts, participate in tabling events and trainings for prospective grantees and grantees, etc.
• General administrative, analytical and outreach support for the Office of Civic Engagement – other duties as assigned to support any/all program areas within the unit.

Ideal Candidate's Background Includes:

Applicants whose experience and background best match the ideal experience, knowledge, skills, abilities, and education are considered ideal candidates for the position. To determine the top candidates, each applicant will be assessed based on the ideal candidate criteria as listed below.

Ideal Experience:

• Three (3) years of experience handling a variety of administrative support and technical duties in grant management as a grant maker or grant seeker. 
• Experience working with non-profits and/or other public agencies.
• Preparing reports, memos, and other written content for a variety of audiences.

Ideal Skills and Abilities:

• Prepare a variety of clear and concise administrative, financial, statistical, and analytical reports.
• Collect, interpret, analyze, and evaluate varied information and data.
• Work collaboratively in a team environment while taking direction from multiple program leads. 
• Communicate clearly and concisely, both orally and in writing.
• Follow processes and procedures. 
• Organize and prioritize a variety of projects and multiple tasks for multiple business areas, while staying organized, and representing their teams to both internal and external partners. 
• Juggle multiple competing priorities and/or projects without missing deadlines or key milestones.
• Recommend and implement modifications to existing programs, systems, and procedures.

Ideal Knowledge:

• Strong grasp of/or ability to learn Valley Water processes and policies, preferably with the Request for Proposals (RFP) process, contracts, accounting, etc.
• Fundamentals of grants management.
• Principles of social and environmental justice. 
• Familiarity with managing public funds, such as the Safe, Clean Water and Natural Flood Protection Parcel Tax Program.

Ideal Training and Education:

Equivalent to an Associate’s degree.

Directly related experience may be substituted for the college requirement on the basis of one and one-half years of experience for one year of education to a maximum of two years.

Required License or Certificate

Possession of, or ability to obtain, an appropriate, valid California driver's license. Individuals who do not meet the driver's license requirement due to a disability will be considered for a reasonable accommodation on a case-by-case basis.

To review the Classification Specification, please click here

Office of Civic Engagement (Position Code 1021)
Valley Water Telework Program: Eligibility for telework will depend on the type of work performed, operational needs, and the ability for the employee to perform the essential functions of their job duties while teleworking. Employment with Valley Water requires employees to live within 150 miles of their primary physical work location located in San Jose, California by their start date.

 

This position is eligible for a hybrid telework schedule, typically working 40% remote and 60% onsite, after completion of the probationary period (one year).

About the Department  

The City of San José, the Capital of Silicon Valley, is one of the nation's best managed cities and one of the top cities in which to live, work, and do business. Moreover, San José is the center of cultural, government and economic activity for the region. The employees of the City of San José have embraced the following values: Integrity, Innovation, Excellence, Collaboration, Respect and Celebration. The City's Public Works Department is seeking an individual whose values align with the values of the City's employees.   

The Department of Public Works is responsible for delivering capital improvement projects for a wide variety of City facilities and infrastructure, maintaining City facilities and fleet assets, facilitating and regulating development activities, and providing animal care and services. The Department is committed to high-quality service, partnering with the community, and providing an excellent environment in which to work.  

 

Position Duties  

Salary range for this classification is $112,563.36 - $137,220.72. This salary range(s) includes an approximate five percent (5%) ongoing non-pensionable compensation. Actual salary shall be determined by the final candidates’ qualifications and experience.  

The Department of Public Works, Fleet Management Division is responsible for the management of the City’s fleet including the comprehensive inspection, maintenance, repair, acquisition, and disposal. The City’s vehicle and equipment fleet currently consists of over 2,700 assets.  

Fleet Management Division is recruiting to fill one (1) Automotive Equipment Specialist position. Reporting to the Senior Automotive Equipment Specialist, the Automotive Equipment Specialist is responsible for preparing vehicle and equipment specifications, and purchase requisitions. This position, depending on facility assignment, will require traveling, working various shift hours and overtime.  

Key responsibilities and duties may include, but are not limited to the following:  

 

• Works directly with citywide departments to collect vehicle and/or equipment requirements and specifications  

• Prepares written specifications for the solicitation and purchase of vehicles and equipment. 

• Manages assigned vehicle construction projects utilizing vehicle request forms, City purchase orders and budgets. 

• Inspects new equipment to assure conformance with bid specifications, and contacts vendor in writing in the event of discrepancy. 

• Collects documentation and vehicle data, to assist in creating and maintaining vehicle records within Fleet Management’s database.  

• Obtains registration, licensing, and regulatory compliance documentation. 

• Maintains files of California Vehicle Codes and Federal Safety Regulations. 

• Prepares timely reports relating to monies encumbered and expended for vehicles and equipment. 

• Research procurement methods. 

• Collects engineering specifications. 

• Works directly with City communication departments to assist with installation design of two-way radio and mobile network systems.  

• Research and provide recommendation for battery electric vehicles and equipment. 

This recruitment may be used to fill multiple positions in Public Works or other divisions and departments. If you are interested in employment within this classification, apply to ensure you are considered for additional opportunities that may utilize the applicants from this recruitment. 

 

How to Apply  

To view the full announcement for this exciting opportunity with the City of San Jose and to apply online, please visit the City of San Jose’s careers page by clicking on the URL link below. 
 

Job Announcement URL  

https://www.governmentjobs.com/careers/sanjoseca/jobs/5212490/automotive-equipment-specialist?pagetype=jobOpportunitiesJobs 

About the Department  

The City of San José, the Capital of Silicon Valley, is one of the nation's best managed cities and one of the top cities in which to live, work, and do business. Moreover, San José is the center of cultural, government and economic activity for the region. The employees of the City of San José have embraced the following values: Integrity, Innovation, Excellence, Collaboration, Respect and Celebration. The City's Public Works Department is seeking an individual whose values align with the values of the City's employees.   

The Department of Public Works is responsible for delivering capital improvement projects for a wide variety of City facilities and infrastructure, maintaining City facilities and fleet assets, facilitating and regulating development activities, and providing animal care and services. The Department is committed to high-quality service, partnering with the community, and providing an excellent environment in which to work. 

 

Benefits & Compensation 

The City offers a variety of benefit options to employees, including health, dental, vision, and life insurance. Employees in the Building Inspector Combination/Certified classification are represented by the bargaining unit, Association of Building, Mechanical and Electrical Inspectors (ABMEI). Explore a comprehensive list of benefits by visiting CSJ’s Human Resources Benefits webpage. Benefits include, but are not limited to: 

• Regular Work hours of 40-hours/week + overtime opportunity 

• Annual Paid Holiday Time-off: 15 days 

• Accrued annual Paid Time-off: approx. 10 days (first 5 years of service)* 

• Accrued annual Paid Sick-time 

• Medical, Dental, and Vision insurance 

• Retirement/Pension 

• Employee Assistance Program & Life Insurance 

• Flexible Spending Accounts (Medical Reimbursement and Dependent Care) 

• Commuter Benefit & Health Savings Account (HSA) 

• Long Term Disability (LTD) & Personal Accident Insurance (AD&D) 

• Long Term Care(for existing subscribers only) 

• (2080 hours worked = 1 year) 

 

Salary range(s) for this classification is/are:  

Building Inspector Combination: $114,769.20 - $139,579.44 

Building Inspector Combination Certified I: $118,154.40 - $143,554.32 

Building Inspector Combination Certified II: $121,321.20 - $147,878.64 

Building Inspector Combination Certified III: $126,169.68 - $153,709.92 

Building Inspector Combination Certified Senior: $143,073.84 - $174,370.56  

 

This salary range(s) includes an approximate five percent (5%) ongoing non-pensionable compensation. Actual salary shall be determined by the final candidates’ qualifications and experience. 

 

Position Duties  

The Department of Public Works is recruiting to fill various Building Inspector Combination/Certified I/II/III/Senior positions within the Engineering Services Division, Code Inspection Section.  

The Building Inspector Combination/Certified I/II/III/Senior positions will be located subject to business need. These positions will provide inspection support at a variety of City of San José facilities, including the Airport, Regional Wastewater Facility and Central Service Yard. 

Key responsibilities and duties may include, but are not limited to the following: 

• Conduct inspections of industrial, commercial, manufacturing, and facilities to ensure compliance with codes, regulations, ordinances, standards, and contract agreements which includes setting up inspection schedules; gathering information and evidence; and, ensuring conformance to plans, specifications, and safety regulations.  

• Investigate building, construction, and land use changes in the field by gathering factual data to ascertain present use of land and location of structures; conducting background investigations and research; and preparing reports to use as evidence.  

• Provide technical assistance for development of codes and policies.  

• Generate written reports and enforcement orders which includes noting deficiencies in standards and submitting final documentation.  

• Review plans and specifications for compliance with codes which includes assisting in projects in complying with regulations, prioritizing deficiencies, and preparing timetables.  

• Provide technical support for agencies and the public which includes inputting data into system for general public access.  

• Meet with architects, engineers, City officials, and building contractors to discuss construction projects.  

• Perform other duties of a similar nature or level.  

This recruitment may be used to fill multiple positions in this, or other divisions or departments. If you are interested in employment in this classification, you should apply to ensure you are considered for additional opportunities that may utilize the applicants from this recruitment. 

 

How to Apply  

To view the full announcement for this exciting opportunity with the City of San Jose and to apply online, please visit the City of San Jose’s careers page by clicking on the URL link below. 
 

Job Announcement URL:  

https://www.governmentjobs.com/careers/sanjoseca/jobs/5237792/building-inspector-combination-certified-i-ii-iii-senior-public-works?pagetype=jobOpportunitiesJobs 

Deputy Director of Public Works - Wastewater (WTTP) | FY 2025-26: $166,608.00 - $195,444.00
Deputy Director of Public Works - Wastewater (WTTP) | FY 2026-27: $169,932.00 - $199,356.00
Deputy Director of Public Works - Wastewater (WTTP) | FY 2027-28: $175,032.00 - $205,332.00

This is an unrep, full-time, 40 hours per week position working 8:00 AM to 5:00 PM on Mondays, Tuesdays, Thursdays; 8:00 AM to 7:30 PM on Wednesdays; and 8:00 AM to 1:30 PM on Fridays; with occasional evening and weekend hours.

_________
 

Click the image below to learn more about the opportunity in our recruitment flipbook

 

Lead Operations
Safeguard Pacifica

The City of Pacifica is seeking a seasoned and forward-thinking leader to serve as Deputy Director of Public Works – Wastewater. This senior role offers the opportunity to oversee essential wastewater operations that protect public health, safeguard the environment, and support a thriving coastal community.

As second-in-command of the Public Works Department, the Deputy Director provides strategic and operational leadership for the City’s wastewater treatment plant, collection system, and stormwater pump stations. The position plays a key role in long-range planning, regulatory compliance, capital project delivery, and workforce development.

The ideal candidate brings deep experience in wastewater operations, capital project delivery, and regulatory environments, along with a calm, decisive presence during emergencies and high-stakes situations. Equally important, they model accountability, mentorship, and continuous improvement-leaning in to solve problems while building trust and ownership across the division.

This is an exciting opportunity for a forward-thinking professional to modernize systems, guide major infrastructure investments, and help shape the future of Pacifica’s wastewater services-ensuring reliability, resilience, and environmental compliance for years to come.

Candidates interested in applying for the position may submit their online application, cover letter and resume by March 6, 2026 at 12:00 PM PST at https://www.calopps.org/city-of-pacifica.

 

 

Public Safety Records Specialist I

 

The City of Sunnyvale is recruiting for the position of Public Safety Records Specialist I for the Department of Public Safety. The Public Safety Records Specialist is responsible for performing a wide variety of administrative, technical, and clerical records support duties in the Records Division of the Department of Public Safety, including the maintenance of records and files, processing of data and reports, critical time-sensitive data entry, providing support to sworn personnel, and providing information to the public, outside agencies and departmental staff; and performs related work as required. The Records Division is staffed on a seven day/week, 24 hour/day schedule, including weekends and holidays.

 

Minimum Qualifications:

Education and Experience: 

The minimum qualifications for education and experience can be met in the following way:

Graduation from high school or tested equivalent; AND

One year of general clerical experience.

 

The City of Sunnyvale provides an excellent benefits package. A complete application consists of a City application and responses to the required supplemental questions.  The final filing date is Monday, March 9, 2026 by 5:00 pm or after receiving 100 complete and qualified applicants, whichever is first.  For complete information regarding this current opportunity, please visit:  www.Sunnyvale.ca.gov 

 

 

Salary - $32.96 - $42.07

AHA is seeking to fill the Accounting Specialist II position in the Finance Department. The Accounting Specialist II performs a variety of technical and administrative account support duties in the preparation, maintenance, and processing of accounting records and transactions. Please see the job announcement and job description below for more details about this career opportunity. Experience with Yardi software is required.

To be considered for this career opportunity, you must submit:

1. Housing Authority Employment Application
2. Resume (three pages maximum, include months/years of employment), and
3. Responses to the supplemental questions (two pages maximum)

Final Filing Date: Open until filled. Applications received by March 5, 2026, at 5:00 pm PST will be included in the first review. AHA reserves the right to interview candidates before the deadline.

AHA is seeking an exceptional, team-oriented candidate to fill a management analyst role in the Executive Department. The candidate hired to either position will work on a wide range of analytical, management, and technical assignments supporting AHA Executive operations and programs and will have the opportunity to perform meaningful and impactful work for an agency dedicated to providing affordable housing in the most impacted region of the nation.

The Executive Management Analyst position will report to the Executive Director and will focus on corporate governance. The role will assist with performing regulatory or legal research; drafting and reviewing Board of Commissioners memos and other documents; assisting with document preparation; managing agency-wide contracts and projects; and performing other duties as assigned. Strong writing and oral communication skills are essential. Attention to detail and ability to manage contracts is also essential. Previous employment in a municipal or government office is preferred.

These positions require the ability to communicate and work effectively with a wide variety of internal and external partners, work on project teams, and receive work direction. Strong writing and oral communication skills are needed. Attention to detail and ability to manage invoices and billing is also essential. Previous employment in a municipal or government office is preferred.

To be considered for these career opportunities, you must submit:

1. Housing Authority Employment Application
2. Resume (three pages maximum, include months/years of employment), and
3. Responses to the supplemental questions (two pages maximum)

Your resume and supplemental questions must be in Word or pdf format and uploaded into the employment application form.

Final Filing Date: Open Until Filled. Applications received by February 25, 2026, at 5:00 pm PST will be included in the first review. AHA reserves the right to interview candidates before the deadline.

THE POSITION

Tri-City Mental Health Authority is currently hiring to fill vacancies for the position of Psychiatric Technician I/II (Licensed) within the Mobile Crisis Care Program (MCCP) for the night shift. 

Tri-City’s MCCP operates 24/7 to provide crucial support in mobile crises. As such, the schedule will involve a 3/12 shift pattern, consisting of three twelve-hour days per workweek and one alternating eight-hour day every other week. Shifts may include weekends, daytime hours, and holidays.

This position will first work a 5/40 schedule for approximately 3-6 months of training before transitioning into the night shift schedule.

Examples of night shifts are included below:

• Night Shifts: 7:00 PM - 7:00 AM, 7:00 PM - 3:00 AM, 8:00 PM - 8:00 AM, or 8:00 PM - 4:00 AM

Weekend and night shifts will be entitled to Shift Differential Pay of $2.50 per hour on weekdays (Monday through Friday) and $3.50 per hour on weekends (Saturday and Sunday). Holiday shifts will be entitled to Holiday Pay.

Tri-City is looking for individuals to serve as a Psychiatric Technician I/II (Licensed) on a full-time basis for the MCCP. The MCCP Psychiatric Technician will be part of a team that provides crisis intervention and stabilization, linkage and referral, consultation, and education within the scope of practice. The MCCP Psychiatric Technician will report to the Mobile Crisis Care Clinical Supervisor and Clinical Program Manager.

This position is responsible for a variety of ongoing responsibilities including, but are not limited to, the following:

Positions at the Psychiatric Technician I level may perform some of these duties and responsibilities in a learning capacity.

• Under the direction of clinical staff, provides medication management services to a caseload of clients in the office and in the field; ensures the proper acquisition and administration of medication.
   
• Provides education and training to clients, their families, and/or staff on the proper care and use of medications, including symptoms of, reactions to, or side effects of, specific medications; informs clients of the impact of abuse and/or misuse of medications.
   
• Conducts home/field visits to evaluate client’s physical environment and behavior such as anxiety, withdrawals, and behavioral health progression/regression.
   
• Takes and records measures of clients’ vital signs, physical condition, and behaviors; assists and observes clients self-dispense medication as prescribed by a psychiatrist and administers scheduled injections.
   
• Conducts medication checks on clients to assess their overall medication management capabilities; takes appropriate action if client poses danger with respect to the use or abuse of medication; observes, evaluates, records, and reports to professional staff changes in client’s condition.
   
• Motivates clients to develop self-reliance in daily living; encourages clients to participate in group and/or individual therapy/program activities.

 

 

The Behavioral Health and Recovery Services (BHRS) Division is seeking an experienced individual to serve as a Mental Health Program Specialist for the Prenatal to Three Unit.  

This position coordinates and supervises a specialized behavioral health program serving pregnant and postpartum caregivers and children ages 0-5, provides clinical leadership, supervises a small team of professionals and interns, collaborates with community partners and helps design and maintain responsive service delivery systems.

Key Responsibilities 

Clinical Supervision & Leadership

• Supervise Clinicians and interns, including case consultation, reflective supervision, and performance evaluations
• Triage referrals and assign cases
• Refer clients to the Prenatal to Three Team Psychiatrist
• Lead team clinical meetings and facilitate clinical discussions at staff meetings
• Carry a small caseload

 

Direct Clinical Oversight

• The team provides assessment, diagnosis, and treatment for children ages 0–5 and pregnant or postpartum caregivers, including:
• Infant mental health assessments
• Youth and adult assessments
• Dyadic parent-child treatment
• Clinic-based and home-based services throughout San Mateo County

Program Coordination & Systems Collaboration

• Coordinate program activities with BHRS clinics, Family Health systems, private providers, schools, state institutions, and community agencies
• Establish and maintain program procedures consistent with federal, state, and local regulations
• Participate in program planning, policy implementation, and evaluation
• Represent the Prenatal to Three Team in collaborative meetings with Public Health Nurses, Community Workers, Psychiatrists, and other providers
• Provide consultation to community agencies regarding infant and early childhood mental health services

The current vacancy is in the Prenatal to Three Unit, located in San Mateo. This position may travel throughout the county to attend meetings or perform other duties of the position.

What You’ll Bring:

• At least two years of post-licensure experience providing direct clinical care to youth and families.
• Experience working with children ages 0-5 and pregnant or postpartum women, providing parent-child psychotherapy. 
• Experience conducting mental health assessments of infants, children under the age of five and adults. 
• Knowledge of infant and child development, attachment, and trauma-informed care.
• At least one year of home-visiting experience.
• Training or certification in one or more of the following:
  • Trauma-Focused Cognitive Behavioral Therapy (TF-CBT)
  • Child Parent Psychotherapy (CPP)
  • Parent-Child Interaction Therapy (PCIT)
  • Eye Movement Desensitization and Reprocessing (EMDR)
  • Neurosequential Model of Therapeutics (NMT)
  • Child Trauma Institute (CTI)
  • Circle of Security
  • Harris Early Childhood Mental Health Program
  • Touchpoints
• At least one year of supervisory or clinical coordination experience
• Bilingual proficiency in Spanish and English.

 

The Impact You’ll Make:

• Advancing equity and healing for families during the earliest years: Provide trauma-informed, culturally responsive mental health services families during a critical development window, promoting safety, attachment, and long-term well-being.
• Strengthening the clinical workforce: Mentor clinicians, promote reflective practice, and cultivate a supportive team culture focused on staff wellness, professional growth.
• Shaping coordinated systems of care: Collaborate across medical, public health, child welfare, and community systems to build more integrated and equitable, systems of care for families across San Mateo County.

 

How You Will Grow: 

• Providing trauma-informed leadership in complex clinical work: Serving families impacted by complex trauma, perinatal mental health concerns, and system involvement offers the opportunity to strengthen reflective capacity and trauma-informed supervision practices. This role calls for modeling sustainable self-care, cultivating team resilience and creating space for clinicians to process meaning and emotionally impactful work. 
• Expanding integrated leadership skills: Balancing staff supervision, direct clinical work, program development, and regulatory provides a dynamic opportunity to grow as a systems-level leader. Success in this role builds advanced skills in organization, adaptability, strategic thinking and maintaining clarity of purpose across competing priorities.
• Advancing equity through systems collaboration: Working across medical, public health, and child welfare systems offer the changes to strengthen equity-centered advocacy and collaborative problem-solving skills. This role helps you to address systemic barriers, align diverse partners, and contribute to more coordinated and responsive care for families.  

 

NOTE: The eligible list generated from this recruitment may be used to fill future extra-help, term, unclassified, and regular classified vacancies.

 

Examples Of Duties

Duties may include, but are not limited to, the following:

• Coordinate assigned program activities with BHRS Regional clinics, private service providers, schools, state institutions and community agencies
• Develop and maintain program procedures consistent with Federal, State and local laws governing mental health services.
• Monitor and consult with contract providers to ensure compliance and resolve service delivery issues 
• Prepare grant proposals and written reports
• Provide clinical consultation to partner agencies
• Supervise and evaluate assigned staff
• Compile data and prepare program evaluations 
• Perform related duties as assigned

Qualifications

Licensure/Certification:
 California license as one of the following: 1) Clinical Social Worker; 2) Marriage and Family Therapist; or 3) Clinical Psychologist
  
Education and Experience:  
 Any combination of education and experience that would likely provide the required knowledge, skills and abilities is qualifying. A typical way to qualify is:

• Three years of experience as a Mental Health professional.

Knowledge of:

• Principles, techniques and practices of program management and delivery.
• Principles and practices of employee supervision and training.
• Applicable federal, state and local laws and regulations and County policies and guidelines.
• Individual, group and family psychodynamics.
• Psychological diagnostic methods and terminology.
• Current principles and practices of psychiatric casework.
• Human and health services systems in the County, including private agencies and other community resources.
• Various methods used in individual and group therapies such as role playing, play, art, milieu and group.
• Methods and techniques used in mental health education.

 

 Skill/Ability to:

• Plan, assign, supervise, review and evaluate the work of interdisciplinary subordinates.
• Train staff in work procedures and provide technical and programmatic assistance to staff and subcontractors.
• Analyze, interpret and apply various regulations, requirements and/or clinical approaches.
• Prepare grant proposals and written reports.
• Set realistic treatment goals and facilitate their attainment.
• Evaluate patients/clients’ degree of mental disability or emotional distress.
• Communicate effectively in writing and orally and make public presentations as needed.
• Establish and maintain effective and cooperative relationships with those contacted in the course of the work.
• Exercise sound independent judgment within general policy and regulatory guidelines.

TENTATIVE RECRUITMENT TIMELINE
Final Filing Date: Wednesday, February 25. 2026 by 11:59 PM PST
Application Screening: Week of March 2, 2026
Panel Interviews: Week of March 9, 2026

About the County 

HR Contact: Priscilla Bermudez (021126) (Mental Health Program Specialist - G081)