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CITY OF PACIFICA

IS ESTABLISHING AN ELIGIBILITY LIST

FOR THE POSITION OF

POLICE OFFICER

The City of Pacifica is establishing an eligibility list for the position of Police Officer.  If you are a police officer, a recent POST academy graduate, or one who is currently enrolled in a POST Academy, take this opportunity to explore our dynamic, full-service, community police department. The position performs a variety of professional law enforcement duties which include police patrol, investigation, traffic regulation, and related law enforcement activities.  Apply today!!  

Minimum Qualifications:

• Must be at least 21 year old at date of hire;
•  Felony convictions and disqualifying criminal history are not allowed;
• U.S. citizen;
• Able to read and write the English language;
• Must successfully pass a Police Department background investigation, polygraph examination, psychological examination and medical examination;
• High School graduate or GED. Preference given to those applicants who possess a two-year community college degree.

Applicants must have successfully completed a California P.O.S.T. Basic Police Academy within the past three years, or posses a P.O.S.T. Basic Certificate, or currently be enrolled in a P.O.S.T. Basic Police Academy.

The beginning salary for POST academy graduates and laterals, effective July 1, 2017, is $6,632 per month up to a maximum of $8,368 per month.  Appointment may be made above the beginning of the range based upon qualifications and experience.

There is a career incentive of 5% for service of five (5) years, as well as a salary incentive of $350 per month for those who have passed probation and hold an intermediate certificate or $575 per month for those who have passed probation and hold an advanced certificate.

There is an Education Incentive of $125 per month for those who hold an Associate Degree, or $175 per month for a Bachelors Degree, or $300 per month for a Masters Degree.  

Excellent benefits package.

ASSISTANT or ASSOCIATE ENGINEER

Assistant Engineer: $4,799 - $5,833 monthly (paid bi-weekly)

Associate Engineer: $5,297 - $6,439 monthly (paid bi-weekly)

SUMMARY DESCRIPTION

Under direct supervision (Assistant Engineer) or general supervision (Associate Engineer), performs professional and technical engineering work in design, land development, or capital improvements.

DISTINGUISHING CHARACTERISTICS

Assistant Engineer - This is the entry level class in the engineering series. Positions in this class possess the applicable educational and training background required of classes in the engineering series, yet typically have only limited or unrelated work experience. The Assistant Engineer class is distinguished from the Engineering Associate by the performance of less than the full range of duties as assigned to the journey level class within this series. This class is typically used as a training class. Incumbents work under direct supervision while learning job tasks.

Associate Engineer - This is the journey level class in the engineering series. Positions in this class possess the applicable educational background and work experience required for classes in the engineering series. The Associate Engineer is distinguished from the Assistant Engineer by the performance of the full range of duties with only minimal instruction or assistance. Incumbents work independently, seeking assistance only as new or unusual situations arise. Positions in this class are flexibly staffed and are normally filled by advancement from the Assistant Engineer class.

REPRESENTATIVE DUTIES

The following duties are typical for this classification. Incumbents may not perform all of the listed duties and/or may be required to perform additional or different duties from those set forth below to address business needs and changing business practices.

1.       Perform professional and technical engineering work relative to assigned area of responsibility, such as design, land development, and capital improvements.

2.       Design and prepare plans and specifications for public works projects including pumping stations, streets, storm drains, sewer lines, and related projects; research project design requirements; perform calculations and prepare estimates of time and material costs.

3.       Answer inquiries from realtors, developers, engineers, and the general public.

4.       Develop revised design and construction standards for public works structures and appurtenances.

5.       Serve as construction inspector to ensure compliance on City projects, subdivisions, and encroachments.

6.       Investigate field problems affecting property owners, contractors, and maintenance operations; resolve problems or refer as appropriate; coordinate or perform field work associated with infrastructure projects.

7.       Administer contracts; coordinate and review the work of outside consultants; review and recommend payments and billing for contracted services related to assigned projects.

8.       Write legal descriptions for right of way and easement dedications.

9.       Issue encroachment, water, and sewer permits.

10.    Request and participate in the collection of survey and mapping data.

11.    Prepare estimates and feasibility reports for new or modified services and structures.

12.    Participate in the plan check, review, and processing of plans for private developments affecting City streets, sewers, drains and related public works facilities; assure compliance with appropriate codes, ordinances, rules and regulations.

13.    Attend and participate in professional group meetings; maintain awareness of new trends and developments in the field of municipal engineering; incorporate new developments as appropriate into programs.

14.    Prepare visual presentations and reports.

15.    Prepare special engineering studies and reports.

16.    Coordinate public works activities with other City departments, divisions and sections and with outside agencies.

17.    Perform related duties as required.

ENGINEERING TECHNICIAN I/II

Engineering Technician I: $3,568 - $4,337 monthly (paid bi-weekly)
Engineering Technician II: $3,939 - $4,787  monthly (paid bi-weekly)

 DESCRIPTION: Under immediate supervision (Engineering Technician I) or general supervision (Engineering Technician II), performs paraprofessional engineering office and field work involving surveying, design of Public Works facilities, construction inspection, and drafting.

DISTINGUISHING CHARACTERISTICS:
Engineering Technician I - This is the entry level class in the Engineering Technician series. This class is distinguished from the Engineering Technician II series by the performance of the more routine tasks and duties assigned to positions within this series. Employees at this level are not expected to perform with the same independence of direction and judgement on matters related to established procedures and guidelines as are positions allocated to the II level. Since this class is typically used as a training class, employees may have only limited or no directly related work experience. Employees work under immediate supervision while learning job tasks.

Engineering Technician II - This is the full journey level class within the Engineering Technician series. This class is distinguished from the Engineering Technician I by the assignment of the full range of duties assigned. Employees at this level receive only occasional instruction or assistance as new or unusual situations arise and they are fully aware of the operating procedures and policies within the work unit.

ESSENTIAL DUTIES AND RESPONSIBILITIES Engineering Technician I & II Duties may include, but are not limited to, the following: Design and prepare plans and specifications for public works projects, including pumping stations, streets, storm drains, and sewer lines. Research project design requirements; perform calculations and prepare estimates of time and material costs. Perform data collection and design for capital improvements. Make and check computations and record field data. Use CAD to perform moderate to difficult drafting work to prepare maps, plans, deeds, descriptions, exhibits, records, or surveys. Develop revised design and construction standards for public works structures and appurtenances. Check improvement plans for compliance with master plan, design criteria, special conditions, and City standards. Prepare engineering field reports and related documents. Answer inquiries from realtors, developers, engineers and the general public. Serve as construction inspector to ensure compliance on City projects, subdivisions, and encroachments. Update and maintain City basemap information. Issue encroachment, water, and sewer permits. May perform traffic counts and other special studies. Operate total station, transit, level, and other survey instruments in the performance of control, preliminary, and construction surveys, monument checks and related projects. Perform related duties as required.

HOW TO JOIN OUR TEAM

To be considered for this  position, apply online by submitting a completed City application, resume and cover letter through our on line application system: City Jobs

THE POSITION

As a member of the Police Department’s Animal Services team, the Animal Services Supervisor will supervise and participate in the work of the animal shelter section.

Example of Responsibilities

·      Organize, schedule, assign, review and participate in the performance of work.

·        Evaluate and discipline assigned staff.

· Provide technical training in laws, rules, regulations, processes and procedures related to the administration of the City's animal services program.

· Review operations, field developments, and productivity records.

· Monitor work for adherence to professional and mandated standards, completeness, accuracy and timeliness.

· Investigate state and municipal code violations in the area of animal service and take enforcement action.

· Provide input in the budget process.

· Prepare complex written reports.

· Coordinate the activities of volunteers assisting with animal shelter operations.

· Supervise the care and euthanasia of animals.

· Participate in the recruitment, examination and hiring process.

APPLICATION INSTRUCTIONS 

To be considered for this position, submit a completed City application and resume:

• Through our online application system at www.fremont.gov/employment and select “City Temp Jobs” or;

• Utilizing our computer kiosk at the Human Resources Department, 3300 Capitol Avenue, Building B, Fremont, CA  94538

THE POSITION  

The Public Service Assistant I (PSA I) Data Entry will perform a variety of data entry support for Youth and Family Services, including the following essential tasks:

• Routine data entry in various data bases (i.e. Microsoft Excel, PsychConsult, Survey Monkey)

• Filing, checking, tracking and recording information.

• Sort and file documents and records, maintain alphabetical index and cross-reference files.

• Customer service/reception in a social services setting with diverse clientele.

The City of American Canyon (Pop. 20,000) is located in southern Napa County. The Community Development Department is seeking a seasoned manager to oversee the Building Division. The Chief Building Official will supervise, assign, and review the work of subordinate City building inspectors, code enforcement officers, a front counter permit technician, and other assigned staff in the performance of building inspections, plan review, zoning and code enforcement, nuisance abatement, neighborhood preservation and project management or case management activities for conformance with building plans, specifications, codes, ordinances, and standards.

The City of American Canyon has a very robust community outreach program and takes pride in our transparent and positive relationship with the Community. The City is eager to launch a new Neighborhood Improvement initiative to work with our neighbors, business owners and community groups to create and implement strategies to enhance and maintain neighborhood safety, aesthetic and function. The new Building Official would take the lead on this project, working with an interdepartmental team to improve our neighborhoods and business districts. In addition, the Community Development Department is in the midst of a number of exciting projects such as the Napa Logistics Business Park and Watson Ranch Specific Plan. The Chief Building Official will have an opportunity to support these projects and many other challenging building and development programs.

THE POSITION
The City of American Canyon is seeking an Environmental Specialist III who, under general supervision, performs professional level analytical and specialized tasks associated with the inspection of industrial and commercial discharges to the sewer system; conducts a variety of industrial and commercial on-site facility inspections related to Industrial Pretreatment and Pollution Prevention; determines compliance with applicable laws and ordinances and conducts appropriate enforcement; reviews and interprets monitoring data from dischargers; prepares Pollution Prevention outreach materials and plans/participates in outreach events.

THE DEPARTMENT
The Public Works Department is composed of a Public Works Corp Yard, Water Plant, Engineering and Water Reclamation Facility (WRF). The WRF is the wastewater treatment plant for the City and processes wastewater for either discharge to receiving waters or for recycled water production and distribution. The Environmental Services staff is housed at the WRF and is composed of one Environmental Services Manager, one Laboratory Analyst, and two Environmental Specialists. One Environmental Specialist is assigned to Storm Water, while the other is assigned to Pollution Prevention/Pretreatment.

Are you interested in working for an innovative public agency that is doing something NOW for the environment?  Do you possess the technical skills and experience to help support the continued growth of a leading community choice aggregation (CCA) program?  If so, please apply for this amazing opportunity to the part of the solution as a Regulatory Analyst or Senior Regulatory Analyst at Peninsula Clean Energy Authority (PCE).  Depending on the qualification of the selected individual, this position could be filled at the Senior Analyst level or Analyst level. 

The Regulatory Analyst works under the general direction of the CEO, the Director of Regulatory and Legislative Affairs, and the PCE's General Counsel and has responsibility for a wide range of Peninsula Clean Energy's regulatory matters. The Regulatory Analyst evaluates proposed regulatory policies at the California Public Utilities Commission (CPUC) and other state agencies to assess the impact on PCE, develops PCE positions on issues, and develops analyses, written reports, and presentation materials to support PCE's position. The Regulatory Analyst represents PCE regarding regulatory issues at the California Community Choice Association (CalCCA), the trade association representing community choice energy programs. This position performs related work and other analytic tasks for PCE as required.

The Regulatory Analyst works independently to perform assignments under the general direction described above. The incumbent participates as a PCE representative before various regulatory agencies, including the CPUC, in matters affecting community choice aggregators (CCAs) and other electric utilities, including ratemaking and rulemaking proceedings. The Regulatory Analyst is tasked with reviewing and drafting comments and briefs, providing technical and/or analytic input on regulatory matters, preparing data requests, testimony, and hearing exhibits, participating in administrative hearings, and researching and preparing legislative policy responses at the State and local levels.

This position may have future supervisory responsibilities and may have oversight responsibility for external contractors depending on the project.

The salary for this position is commensurate with experience.

PENINSULA CLEAN ENERGY
Peninsula Clean Energy is the new community choice energy program for San Mateo County.  PCE is the electricity provider for all electricity accounts in the 20 communities in San Mateo County (Atherton, Belmont, Brisbane, Burlingame, Colma, Daly City, East Palo Alto, Foster City, Half Moon Bay, Hillsborough, Menlo Park, Millbrae, Pacifica, Portola Valley, Redwood City, San Bruno, San Carlos, San Mateo, South San Francisco, and Woodside) as well as the unincorporated county.  The city councils of each city were all unanimous in their support of joining PCE.  

PCE's customer base includes almost 300,000 accounts, serving a population of 765,000, with a total electrical load of almost 4 million megawatt-hours.  Residential customers make up about 270,000 of the accounts, and 37% of the electrical load, with commercial/industrial making up about 30,000 accounts and 63% of the electrical load.  PCE became the fifth operating CCE when it launched in October 2016. 

Examples of Duties: 

• Develop high-level policy and responses for key regulatory issues affecting PCE, including strategy and prioritization of regulatory action for management consideration
• Represent PCE in regulatory proceedings through preparation of comments, data requests, written responses, position papers, analytical models, testimony, and exhibits
• Track, review, analyze, and summarize filings prepared by utilities and other entities that could impact PCE and its customers
• Track, analyze, and interpret regulatory proposals and other policy issues with an eye toward impact on and response from PCE
• Under direction of management, work closely with technical experts and external regulatory counsel to develop effective and persuasive communications before the CPUC, California Energy Commission, California Legislature, and any other legal or regulatory body as required
• Under direction of management, represent PCE in work with other CCAs and at CalCCA

QUALIFICATIONS 
Education and Experience:

• A combination of education and experience equivalent to a bachelor's degree in Public Relations, Public Policy, Political Science, Public Administration, Communications, or a related field, and a minimum of four (4) years of progressively responsible experience in regulatory affairs at an electric utility, energy-related company, non-profit, regulatory agency, or public policy organization with emphasis on electric procurement issues, renewable energy, energy efficiency, energy policy generally, or closely related field.
• Master's in above fields is a plus and will be considered as one (1) year of experience towards the minimum.

Knowledge of:

• California electric utility regulatory issues and regulatory relations covering topics such as the integrated resource planning, electric vehicle policy, energy storage policy, low-income/disadvantaged communities programs and policies, utility rate design, net energy metering, and demand response programs and policies
• CPUC regulatory practice, protocol, and procedures
• California legislative history regarding CCAs
• Communications portals and web-based resources for regulatory activity
• Microsoft Office Suite including Excel, Word, Adobe Acrobat, and PowerPoint

Ability to:

• Manage multiple priorities and quickly adapt to changing priorities in a fast-paced dynamic environment
• Take responsibility and work independently, as well as coordinate team efforts within PCE and the greater CCE community
• Write skillfully, especially related to regulatory filings, briefings, and related regulatory correspondence
• Communicate effectively verbally about complex topics in easy to understand presentations before the Board, staff and other audiences
• Be thorough and detail-oriented
• Work accurately and swiftly under pressure
• Demonstrate patience, tact, and courtesy at all times

Working Conditions

• The physical demands described here are representative of those required for the position. Position requires sitting, walking, standing, bending, and twisting in the performance of daily activities. The position requires hand manipulation and repetitive hand movement and fine coordination in using a computer keyboard. The position requires near and far vision in reading reports and use of a computer. Acute hearing is required in supporting meetings and providing phone and in-person customer service. The position occasionally requires lifting and/or moving objects up to 20 pounds. PCE will make reasonable accommodation of the known physical or mental limitations of a qualified applicant with a disability upon request.

APPLICATION/EXAMINATION 
Submit application materials to: 

hr@peninsulacleanenergy.com

with a subject line: "Regulatory Analyst or Senior Regulatory Analyst: Your Name"

Application Materials must include:

• Cover letter expressing interest in the position
• Resume
• A Writing Sample as described below
• Complete and thoughtful responses to the supplemental topics identified below

Incomplete applications will not be considered.

RECRUITMENT TIMELINE
Final Date for Submitting Application Materials: Open Until Filled
Application Screening (tentative): January 11, 2019
Initial Interviews (tentative): January 14, 2019
Finalist Interviews (tentative): January 22, 2019

For questions regarding this position and the recruitment, please contact hr@peninsulacleanenergy.com.

This position will be open until filled.  Dates for the first round of application screenings and interviews are listed above.  Because this position can be filled at any time, we encourage you to apply as soon as possible.  If the position is not filled after the first round of interviews, additional application screenings and interviews will be scheduled. 

WRITING SAMPLE INFORMATION

• Along with your cover letter expressing interest in this position, your resume, and responses to the supplemental topics listed below, please attach an example of your professional writing that best demonstrates your qualifications as someone with superior writing skills, especially related to regulatory filings, briefings, legislative correspondence, position papers, analytical models, testimonies, exhibits, etc.  Information can be redacted as appropriate.

 
SUPPLEMENTAL TOPICS

1. Provide a narrative summary of your qualifications for the position of Regulatory Analyst / Senior Regulator Analyst.
2. One of the duties of this position will be evaluating proposed regulatory policies at the California Public Utilities Commission (CPUC) to assess the impact on Peninsula Clean Energy. Please provide a specific example of your experience evaluating and analyzing proposed regulatory policies for their impacts on a business or industry.
3. Describe your experience representing an agency before regulatory agencies and trade associations in such matters as ratemaking proceedings, rulemakings, and proposed rules and regulations.
4. Describe what you think are the biggest challenges facing CCAs in the present regulatory and business environment within California.  Please be specific.  As part of your response, describe how you have managed similar challenges in a similar position, and how you have assisted your prior employer in navigating similar challenges.

Peninsula Clean Energy is an Equal Opportunity Employer

FINAL FILING DATE: We are accepting the first 50 qualified applications or closing at 5:00 pm, January 8, 2019; whichever occurs first.

IT IS MANDATORY THAT YOU COMPLETE THE SUPPLEMENTAL QUESTIONNAIRE. YOUR APPLICATION WILL BE REJECTED IF YOU DO NOT PROVIDE ALL NECESSARY INFORMATION.

THE POSITION

The Human Resources Department is accepting applications for the position of Information Technology Analyst II. The current vacancy is a limited term, benefitted and full-time position in the Information Technology Department, however the employment list that will be established from this recruitment may be utilized to fill future regular, full-time and temporary, part-time vacancies in the City for the duration of the list.  The term length for limited term vacancies is not guaranteed but cannot exceed 36 months. The normal work schedule is Monday through Friday, 8 –5 pm; a flex schedule may be available.

The City of Roseville promotes a no smoking atmosphere.

DEFINITION

To perform a variety of professional level work, based on assignment, in support of the City’s communications network infrastructure, hardware and software, incident management, databases and website; to manage operational systems such as host systems, network infrastructure and communication systems.

DISTINGUISHING CHARACTERISTICS

This is the journey level class within the Information Technology Analyst series and is distinguished from the I level by the assignment of the full range of duties.  Employees at this level receive only occasional instruction or assistance as new, unusual or unique situations arise and are fully aware of the operating procedures and policies within the work unit.  Positions in this class are flexibly staffed and are normally filled by advancement from the I level.

This class is distinguished from the Senior Information Technology Analyst in that the latter performs the most difficult and responsible types of duties assigned to classes within this series including assigned responsibilities for overall implementation of an assigned information technology area and exercising technical and functional supervision as appropriate.

SUPERVISION RECEIVED AND EXERCISED

• Receives direction from an Information Technology Program Manager.
• May exercise technical and functional supervision over lower level professional, technical and administrative support personnel.

EXAMPLES OF ESSENTIAL DUTIES - Duties may include, but are not limited to, the following:

• Provide systems support for the City’s communications network infrastructure, including analysis, diagnosis, maintenance and troubleshooting of operating, database, network systems, telephony systems, and radio systems.
• Design, develop, test and implement computer applications and systems related to areas of assignment.
• Analyze and solve operating problems; make system modifications as necessary; evaluate and make recommendations regarding requests from departments related to systems development and/or the feasibility of computer applications.
• Evaluate operations and activities of customer support; recommend improvements and modifications; prepare various reports on operations and activities.
• Manage projects involving multiple City departments.
• Prepare technical and administrative reports; train users in operational procedures and prepare related written instructions.
• Build and maintain positive working relationships with co-workers, other City employees, vendors, other public agencies and the public using principles of good customer service.
• Prioritize competing problems, projects, and ad-hoc customer requests.
• Perform related duties as assigned.

When assigned to Service Desk:

• Lead and participate in helpdesk activities; establish criteria for priority and urgency response; perform the most difficult troubleshooting and problem resolution related to hardware and software issues.
• Maintain and configure Service Desk incident management software.
• Forecast technology needs of City programs, including but not limited to, PC replacements, printer replacement and best fit.
• Coordinate tasks between Service Desk and other IT functions.
• Oversee asset management related to personal computers, laptops, and related peripheral equipment.

When assigned to Network Systems Administration:

• Maintain servers and related infrastructure; provide advanced level support for applications and desktops, backup and recovery; maintain telephone and voicemail servers, call center servers, call accounting, radio systems, dispatch consoles, field subscribers and web-based software maintenance and support.
• Project manage radio and non-radio projects.
• Manage City’s FCC licenses, including maintaining, tracking, updating, and coordinating with local frequency coordinator and FCC.
• Maintain, support, manage, and procure inventory; program all primary and secondary user radios for all City voice communication systems.
• Maintain and support directory and authentication services, email and collaboration services and application service provision.
• Provide Tier I and Tier II support of City voice communication systems that have 24/7 criticality; maintain systems outside of normal business hours.
• Prepare and maintain system procedures and documentation; monitor systems and network resources; maintain and administer security systems and methodologies.
• Inventory and manage all tower antenna installations for troubleshooting purposes and adhere to replacement schedule.
• Maintain and implement internal control, network security and other security systems for computer and telecommunication data, systems and hardware protection.
• Monitor radio spectrum for interference; track signal and work with FCC to eliminate source.
• Analyze, procure, and coordinate data and voice antenna systems for new Police and Fire vehicles.
• Monitor disk storage space and backup management.

When assigned to Database Administration:

• Design, code, test, implement, backup and maintain databases as it relates to applications; monitor for performance.
• Perform mapping analysis and manage spatial data; administer spatial databases.
• Maintain, troubleshoot and tune database infrastructure and software for peak performance and stability.
• Establish connectivity between databases and applications.

When assigned to Website Design and Maintenance:

• Design, code, test and implement software applications and interfaces.
• Develop, configure and maintain websites, web applications and related web-based technology; modify website pages that support department goals and objectives and allow for the public interaction; support and troubleshoot web applications.
• Maintain, troubleshoot and tune web infrastructure and software for peak performance and stability.
• Design, code, test, implement and maintain web forms and applications.
• Apply software/security patches and updates.
• Configure, tune and monitor IIS settings and statistics.

When assigned to Software Applications:

• Maintain and update manuals, codebooks, templates, web pages for departments, and computer control tables.
• Research, plan, install, configure and test new systems; maintain and upgrade existing systems and interfaces; apply software updates to servers and schedule periodic server cycling.

MINIMUM QUALIFICATIONS

Knowledge of:

• Principles and practices of computer systems and related analysis and design.
• Computer operating systems, local area networks and data communications software and hardware and network technology and environment.
• Principles and practices of website design, configuration, security and maintenance.
• Principles and practices of software development, testing and deployment. 
• Servers, server operations and operating systems.
• Relational and spatial databases, including database systems, structure, applications and operations.
• Principles and techniques of electronic data processing and application documentation.
• Principles and practices of geographic information systems theory, technology, software platform and spatial problem solving.
• Records storage and handling techniques.
• Computer operating methods, languages and procedures.
• Basic use of ESRI desktop software, mapping and cartographic tasks.
• Current web tools, including but not limited to, html, xml, IIS.
• Principles and practices of complex operating system design, analysis, and documentation.
• Computer logic and mathematics.
• Web-based and client-server application development standards.
• Current internet standards and web usability and information architecture.
• Networking, telephony, and radio standards and principles.
• FCC spectrum allocation, policies, regulations and FCC license requirements.
• Advanced principles and practices of GIS concepts.
• Standards and principles of relational/spatial databases.
• ESRI server and desktop software products.
• Principles and techniques of complex and technical GIS programming and spatial analysis.
• Principles and techniques of various Internet and data communication systems, computer logic and mathematics.
• Internet security practices and standards.
• Internet Information Services (IIS) tuning and configuration.
• Project management methodologies.

Ability to:

• Independently perform professional work in support of the City’s communications network infrastructure, telephony, infrastructure, radio infrastructure, databases, hardware and software and website.
• On a continuous basis, know and understand all aspects of the job.  Intermittently analyze work papers, reports and special projects; identify and interpret technical and numerical information; observe and problem solve operational and technical policy and procedures.
• On a continuous basis, sit at desk for long periods of time.  Intermittently twist to reach equipment surrounding desk; perform simple grasping and fine manipulation; intermittently climb stairs and/or ladders to rooftops and walk rooftops perimeter; use telephone, and write or use a keyboard to communicate through written means; and lift or carry weight of 50 pounds or less.
• Intermittently drive for long period of time stopping to exit the car frequently to find elevated spots and walk location with computer and antenna.
• Analyze, diagnose, maintain, and troubleshoot operating, database, telephone, radio, and network systems.
• Maintain and administer security systems and methodologies.
• Train or instruct on-line users in the use of computer equipment and operating procedures.
• Prepare a variety of reports and maintain accurate records and files.
• Maintain confidentiality as necessary.
• Work weekends, evenings or standby, as required.
• Communicate clearly and concisely, both orally and in writing.
• Establish and maintain effective working relationships with those contacted in the course of work.
• Analyze, design, program, install and maintain highly technical and complex operating programs.
• Analyze, design, program, maintain, and provide various forms of training on multiple subscriber manufactures and models both within and outside of the City.
• Write operating instructions and procedures for electronic data processing machine applications.
• Provide advanced end-user support, including researching user complaints and issues and answering technical questions.

Experience and Training

Experience:

• Two years of responsible experience performing duties similar to that of an Information Technology Analyst I with the City of Roseville.

AND

Training:

• A Bachelor’s degree from an accredited college or university. Major course work in computer science, information systems, GIS, geography, or a related field is desirable. Two years of relevant work experience may be substituted for two years of the required education.

License or Certificate

• Possession of a valid California driver’s license by date of appointment

SUPPLEMENTAL QUESTIONNAIRE

1. Your responses to questions 2-5, the applicant’s education, training and experience, will be scored using a pre-determined formula.  Your responses to these questions must be consistent with your employment application information.  This experience must also be described in the “Work Experience" section of this application.  Responses to the supplemental questionnaire that are inconsistent from your “Work Experience” section in the application will not be scored.  I understand and agree with the above instructions.

• Yes
• No

2. Was any of the work experience listed on your application an unpaid internship, or volunteer work?  If so, please list below which ones.

3. How many years of experience do you have performing duties related to computer systems operations, network, radio or telephone systems administration, database administration, programing, or website design and maintenance.

• Less than 2 years
• 2-3 Years
• 3-4 Years
• 4-5 Years
• 5-6 Years
• 6+ Years

4. Please describe your experience performing duties related to computer systems operations, network, radio or telephone systems administration, database administration, programing, or website design and maintenance.

5. Please list your completed education from an accredited college or university. List the degree, major and institution.

SELECTION PROCESS

All candidates meeting the minimum qualifications will have their application scored in a Formula Rate Examination.  The applicant’s experience and education will be evaluated using a pre-determined formula.  Scores from this evaluation will determine applicant ranking and placement on the Employment List.  Supplemental questions will be utilized by the department hiring authority to make interview and selection determinations.  Final appointment is contingent upon a check of past employment references, passing a City-paid fingerprint check and depending on position applied for a pre-employment medical exam and a drug and alcohol screening test.

THE CITY OF ROSEVILLE IS AN EQUAL OPPORTUNITY EMPLOYER.  IF YOU REQUIRE AN ACCOMMODATION DUE TO A DISABILITY, PLEASE CONTACT THE HUMAN RESOURCES DEPARTMENT AT LEAST 5 WORKING DAYS BEFORE A SCHEDULED INTERVIEW/EXAMINATION PROCESS.  MEDICAL DISABILITY VERIFICATION MAY BE REQUIRED PRIOR TO ACCOMMODATION.

FINAL FILING DATE: We are accepting the first 50 qualified applications or closing at 5:00 pm, January 8, 2019; whichever occurs first.

IT IS MANDATORY THAT YOU COMPLETE THE SUPPLEMENTAL QUESTIONNAIRE. YOUR APPLICATION WILL BE REJECTED IF YOU DO NOT PROVIDE ALL NECESSARY INFORMATION.

THE POSITION

The Human Resources Department is accepting applications for the position of Information Technology Analyst I. The current vacancy is a limited term, benefitted and full-time position in the Information Technology Department, however the employment list that will be established from this recruitment may be utilized to fill future regular, full-time and temporary, part-time vacancies in the City for the duration of the list.  The term length for limited term vacancies is not guaranteed but cannot exceed 36 months. The normal work schedule is Monday through Friday, 8 –5 pm; a flex schedule may be available.

The City of Roseville promotes a no smoking atmosphere.

DEFINITION

To perform a variety of professional level work, based on assignment, in support of the City’s communications network infrastructure, hardware and software, incident management, databases and website; to manage operational systems such as host systems, network infrastructure and communication systems.

DISTINGUISHING CHARACTERISTICS

This is the entry level class in the Information Technology Analyst series.  This class is distinguished from the journey level by the performance of the more routine tasks and duties assigned to positions within this series.  Employees at this level are not expected to perform with the same independence of direction and judgment on matters allocated to the journey level.  Since this class is typically used as a training class, employees may have only limited or no directly related work experience.  Employees work under general supervision while learning job tasks.

SUPERVISION RECEIVED AND EXERCISED

• Receives general supervision from an assigned Information Technology Program Manager.
• May exercise technical and functional supervision over technical and administrative support personnel.

EXAMPLES OF ESSENTIAL DUTIES - Duties may include, but are not limited to, the following:

• Provide systems support for the City’s communications network infrastructure, including analysis, diagnosis, maintenance and troubleshooting of operating, database, network systems, telephony systems, and radio systems.
• Design, develop, test and implement computer applications and systems related to areas of assignment.
• Analyze and solve operating problems; make system modifications as necessary; evaluate and make recommendations regarding requests from departments related to systems development and/or the feasibility of computer applications.
• Evaluate operations and activities of customer support; recommend improvements and modifications; prepare various reports on operations and activities.
• Manage projects involving multiple City departments.
• Prepare technical and administrative reports; train users in operational procedures and prepare related written instructions.
• Build and maintain positive working relationships with co-workers, other City employees, vendors, other public agencies and the public using principles of good customer service.
• Prioritize competing problems, projects, and ad-hoc customer requests.
• Perform related duties as assigned.

When assigned to Service Desk:

• Lead and participate in helpdesk activities; establish criteria for priority and urgency response; perform the most difficult troubleshooting and problem resolution related to hardware and software issues.
• Maintain and configure Service Desk incident management software.
• Forecast technology needs of City programs, including but not limited to, PC replacements, printer replacement and best fit.
• Coordinate tasks between Service Desk and other IT functions.
• Oversee asset management related to personal computers, laptops, and related peripheral equipment.

When assigned to Network Systems Administration:

• Maintain servers and related infrastructure; provide advanced level support for applications and desktops, backup and recovery; maintain telephone and voicemail servers, call center servers, call accounting, radio systems, dispatch consoles, field subscribers and web-based software maintenance and support.
• Project manage radio and non-radio projects.
• Manage City’s FCC licenses, including maintaining, tracking, updating, and coordinating with local frequency coordinator and FCC.
• Maintain, support, manage, and procure inventory; program all primary and secondary user radios for all City voice communication systems.
• Maintain and support directory and authentication services, email and collaboration services and application service provision.
• Provide Tier I and Tier II support of City voice communication systems that have 24/7 criticality; maintain systems outside of normal business hours.
• Prepare and maintain system procedures and documentation; monitor systems and network resources; maintain and administer security systems and methodologies.
• Inventory and manage all tower antenna installations for troubleshooting purposes and adhere to replacement schedule.
• Maintain and implement internal control, network security and other security systems for computer and telecommunication data, systems and hardware protection.
• Monitor radio spectrum for interference; track signal and work with FCC to eliminate source.
• Analyze, procure, and coordinate data and voice antenna systems for new Police and Fire vehicles.
• Monitor disk storage space and backup management.

When assigned to Database Administration:

• Design, code, test, implement, backup and maintain databases as it relates to applications; monitor for performance.
• Perform mapping analysis and manage spatial data; administer spatial databases.
• Maintain, troubleshoot and tune database infrastructure and software for peak performance and stability.
• Establish connectivity between databases and applications.

When assigned to Website Design and Maintenance:

• Design, code, test and implement software applications and interfaces.
• Develop, configure and maintain websites, web applications and related web-based technology; modify website pages that support department goals and objectives and allow for the public interaction; support and troubleshoot web applications.
• Maintain, troubleshoot and tune web infrastructure and software for peak performance and stability.
• Design, code, test, implement and maintain web forms and applications.
• Apply software/security patches and updates.
• Configure, tune and monitor IIS settings and statistics.

When assigned to Software Applications:

• Maintain and update manuals, codebooks, templates, web pages for departments, and computer control tables.
• Research, plan, install, configure and test new systems; maintain and upgrade existing systems and interfaces; apply software updates to servers and schedule periodic server cycling.

MINIMUM QUALIFICATIONS

Knowledge of:

• Principles and practices of computer systems and related analysis and design.
• Computer operating systems, local area networks and data communications software and hardware and network technology and environment.
• Principles and practices of website design, configuration, security and maintenance.
• Principles and practices of software development, testing and deployment. 
• Servers, server operations and operating systems.
• Relational and spatial databases, including database systems, structure, applications and operations.
• Principles and techniques of electronic data processing and application documentation.
• Principles and practices of geographic information systems theory, technology, software platform and spatial problem solving.
• Records storage and handling techniques.
• Computer operating methods, languages and procedures.
• Principles and practices of GIS concepts.
• Basic use of ESRI desktop software, mapping and cartographic tasks.
• Current web tools, including but not limited to, html, xml, IIS.

Ability to:

• Perform professional work in support of the City’s communications network infrastructure, hardware and software, databases and website.
• On a continuous basis, know and understand all aspects of the job.  Intermittently analyze work papers, reports and special projects; identify and interpret technical and numerical information; observe and problem solve operational and technical policy and procedures.
• On a continuous basis, sit at desk for long periods of time.  Intermittently twist to reach equipment surrounding desk; perform simple grasping and fine manipulation; intermittently climb stairs and/or ladders to rooftops and walk rooftops perimeter; use telephone, and write or use a keyboard to communicate through written means; and lift or carry weight of 50 pounds or less.
• Intermittently drive for long period of time stopping to exit the car frequently to find elevated spots and walk location with computer and antenna.
• Analyze, diagnose, maintain, and troubleshoot operating, database, telephone, radio, and network systems.
• Maintain and administer security systems and methodologies.
• Train or instruct on-line users in the use of computer equipment and operating procedures.
• Prepare a variety of reports and maintain accurate records and files.
• Maintain confidentiality as necessary.
• Work weekends, evenings or standby, as required.
• Communicate clearly and concisely, both orally and in writing.
• Establish and maintain effective working relationships with those contacted in the course of work.

Experience and Training

Experience:

• No professional experience is required.

AND

Training:

• A Bachelor’s degree from an accredited college or university. Major course work in computer science, information systems, GIS, or a related field is desirable. Two years of relevant work experience may be substituted for two years of the required education.

License or Certificate

• Possession of a valid California driver’s license by date of appointment

SUPPLEMENTAL QUESTIONNAIRE

1. Your responses to questions 2-5, the applicant’s education, training and experience, will be scored using a pre-determined formula.  Your responses to these questions must be consistent with your employment application information.  This experience must also be described in the “Work Experience" section of this application.  Responses to the supplemental questionnaire that are inconsistent from your “Work Experience” section in the application will not be scored.  I understand and agree with the above instructions.

• Yes
• No

2. Was any of the work experience listed on your application an unpaid internship, or volunteer work?  If so, please list below which ones.

3. How many years of experience do you have performing duties related to computer systems operations, network, radio or telephone systems administration, database administration, programing, or website design and maintenance.

• Less than 1 year
• 1-2 Years
• 2-3 Years
• 3-4 Years
• 4+ Years

4. Please describe your experience performing duties related to computer systems operations, network, radio or telephone systems administration, database administration, programing, or website design and maintenance.

5. Please list your completed education from an accredited college or university. List the degree, major and institution.

SELECTION PROCESS

All candidates meeting the minimum qualifications will have their application scored in a Formula Rate Examination.  The applicant’s experience and education will be evaluated using a pre-determined formula.  Scores from this evaluation will determine applicant ranking and placement on the Employment List.  Supplemental questions will be utilized by the department hiring authority to make interview and selection determinations.  Final appointment is contingent upon a check of past employment references, passing a City-paid fingerprint check and depending on position applied for a pre-employment medical exam and a drug and alcohol screening test.

THE CITY OF ROSEVILLE IS AN EQUAL OPPORTUNITY EMPLOYER.  IF YOU REQUIRE AN ACCOMMODATION DUE TO A DISABILITY, PLEASE CONTACT THE HUMAN RESOURCES DEPARTMENT AT LEAST 5 WORKING DAYS BEFORE A SCHEDULED INTERVIEW/EXAMINATION PROCESS.  MEDICAL DISABILITY VERIFICATION MAY BE REQUIRED PRIOR TO ACCOMMODATION.