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Valley Water is searching for top-tier candidates to fill this exciting opportunity. Internal candidates will get first consideration.

Overview:

The Records and Library Manager oversees the organization, preservation, accessibility, and governance of Valley Water’s records and reference library collections, with a strong emphasis on responsive, high-quality customer service. This position serves as a key service partner to internal departments, legal counsel, external agencies, and the public by ensuring timely, accurate, and professional access to information.

This role balances regulatory compliance and information governance with a service-oriented approach that prioritizes clear communication, transparency, and collaboration. The Records and Library Manager plays a critical role in supporting Valley Water operations, legal needs, and public trust through effective records stewardship and customer-focused service delivery.

The selected candidate will manage the Reference Library containing critical documents, designs, drawings, and historical records relied upon for legal, design, operational, and informational purposes. The role also oversees more than 11,000 boxes of archived materials stored off-site and assumes leadership of customer service functions pertaining to the assigned unit.

Our Commitment: 
We are committed to building and sustaining a working environment where all individuals are respected and valued. We believe every member of our team brings unique perspectives that enhance our ability to serve the public effectively. By fostering a workplace with employees from the communities we serve, we broaden our collective understanding of the world around us and strengthen our mission to equitably provide safe, clean water, natural flood protections, and environmental stewardship.

About Valley Water:
Valley Water is a public agency with an operating and capital budget of $964 million, and over 900 employees. With headquarters in San José, Valley Water provides water supply, enhances streams and watersheds through creek restoration and habitat protection, provides flood protection for homes, schools, businesses and roadways, and partners with other agencies to provide trails and open space for the community.

 

Key Responsibilities include, but are not limited to:

Customer Service & Stakeholder Support

• Serve as a primary point of contact for internal staff, legal counsel, external agencies, and the public seeking records and information.
• Deliver timely, accurate, and courteous responses to Public Records Act requests and internal information requests.
• Establish service standards, workflows, and performance metrics to ensure a consistent, customer-focused experience.
• Provide guidance and education to departments and requestors regarding records availability, processes, timelines, and legal requirements.

Helpdesk Oversight & management

• Assume leadership of the enterprise helpdesk function supporting Records, Library, and all IT-related service requests and incidents.
• Direct daily helpdesk operations, including call intake, ticket lifecycle management, escalation protocols, and resolution workflows.
• Establish and manage structured triage processes to ensure accurate prioritization, categorization, and routing of incidents and service requests based on business impact and urgency.
• Oversee call queue management to optimize workload distribution, minimize backlog, and maintain service level targets.
• Define, monitor, and report on helpdesk Key Performance Indicators (KPIs), including but not limited to:
  • Average speed to answer
  • Call response times
  • Abandonment rates
  • First-call resolution rate
  • Ticket aging and backlog metrics
  • SLA compliance
  • Customer satisfaction scores
• Implement call avoidance and demand management strategies, including knowledge base development, self-service enablement, training, and proactive communications to reduce recurring incidents.
• Ensure accurate documentation, ticket auditing, and reporting to support compliance, records retention, and information governance requirements.
• Continuously evaluate service performance trends and implement process improvements to enhance responsiveness, operational efficiency, and user experience.
• Maintain a customer-centric service culture focused on professionalism, responsiveness, and measurable service quality outcomes.
• Coordinate with IT operations, records management, and library services teams to ensure cross-functional issue resolution and alignment with organizational objectives.

Information Governance & Risk Management

• Monitor and evaluate the effectiveness of records and library programs, policies, and practices; identify gaps and recommend improvements.
• Ensure confidentiality, security, and proper disposition of sensitive and confidential records.
• Analyze risk and develop, implement, and test disaster recovery and business continuity plans for paper, electronic, and film-based records.

Automation & Digital Transformation

• Lead the automation of records and information workflows, including digital file labeling, access controls, and metadata standards.
• Oversee automated retention and disposition processes to identify duplicates, enforce retention schedules, and destroy records appropriately.
• Manage the implementation of automated PRA tools, including AI-assisted request development, historical search capabilities, notifications, and reminders, with the goal of reducing PRA volume and staff workload.
• Coordinate the development, migration, and enhancement of centralized records management and digital asset management systems, including system specifications, data standardization, quality assurance, and user training.

Reference Library & Records Management

• Oversee the maintenance, organization, security, and accessibility of on-site and off-site records, documents, drawings, photographs, and reference materials.
• Determine and implement appropriate physical and electronic systems for storing, preserving, and retrieving records and library materials.
• Maintain and update records retention schedules and ensure compliance with board-approved timelines and regulatory requirements.
• Restore, preserve, and digitize historic documents and original media.

Public Records & Legal Compliance

• Manage the intake, review, processing, and fulfillment of Public Records Act (PRA) requests and internal information requests.
• Oversee responses to subpoenas, litigation discovery, grand jury investigations, and other legal demands for records, in coordination with Valley Water Counsel.
• Develop and maintain policies, procedures, and fee schedules in accordance with the California Public Records Act.
• Review records responses for quality control, accuracy, and lawful disclosure or exemption.
• Provide sworn testimony during deposition proceedings related to records management, as required.

Leadership & Administration

• Plan, organize, and oversee records and library services programs, projects, budgets, and contracts.
• Supervise staff and support professional development and effective workload management.
• Prepare and present staff reports, recommendations, and program updates to leadership.

Ideal Candidate's Background Includes:

Applicants whose experience and background best match the ideal experience, knowledge, skills, abilities, and education are considered ideal candidates for the position. To determine the top candidates, each applicant will be assessed based on the ideal candidate criteria as listed below.

Ideal Experience:

• Five (5) years of progressively responsible records management, helpdesk management,  library services, or related experience.
• At least two (2) years of direct supervisory or program management experience.
• Experience managing large-scale records collections, including off-site archival storage and onsite digital information
• Experience managing help desk or call center functions and call center automation
• Demonstrated experience administering Public Records Act requests and legal records production.
• Experience leading technology implementations, system migrations, or automation initiatives related to records or information management.

Ideal Skills and Abilities:

• Strong customer service orientation with the ability to balance service excellence, legal compliance, and operational efficiency.
• Ability to communicate complex records, legal, and technical concepts clearly and professionally to diverse audiences.
• Ability to independently administer complex records and library programs while collaborating across departments.
• Strong analytical, organizational, and project management skills.
• Ability to evaluate operations, identify improvements, and implement effective, customer-focused solutions.
• Skill in prioritizing and managing multiple projects and deadlines in a service-driven environment.
• Ability to clearly describe records systems, locations, and information environments to internal and external requestors.
• Strong written and verbal communication skills, including preparation of staff reports and formal recommendations.

Ideal Knowledge:

• Records management, information governance, and library science principles, including Generally Accepted Recordkeeping Principles.
• Confidentiality, security, retention, disposition, and destruction of public records.
• Search and retrieval techniques for complex, multi-modal information systems.
• Federal and state laws and regulations related to public records, including the California Public Records Act.
• Digital asset management, metadata standards, taxonomy, and cataloging practices.
• Budget development, contract administration, and sound financial management practices.
• Records and library-related software and systems, including records management systems, library catalogs, document imaging tools, and common productivity software.

Ideal Training and Education:

• Equivalent to graduation from an accredited four-year college or university with major coursework in records management, library sciences, information management, business or public administration, or a related field. 
• A Certified Records Manager (CRM) designation from the Association of Records Managers and Administrators (ARMA) is desirable.

Required License or Certificate:

To review the Job Description, please click here

Records & Library Services Unit (Position Code 423)
Valley Water Telework Program: Eligibility for telework will depend on the type of work performed, operational needs, and the ability for the employee to perform the essential functions of their job duties while teleworking. Employment with Valley Water requires employees to live within 150 miles of their primary physical work location located in San Jose, California by their start date.

This position is eligible for a hybrid telework schedule, typically working 40% remote and 60% onsite, after completion of the probationary period  (one year).

Overview:

Do you have a passion for serving the community? Do you thrive in a fast-paced environment where superior project management, organizational, multi-tasking, and interpersonal skills carry the day? If so, check out this exciting Staff Analyst position in the External Affairs Division – a stepping stone into Valley Water’s highly sought-after Management Analyst series.

With headquarters in San José, Valley Water provides water supply, enhances streams and watersheds through creek restoration and habitat protection, provides flood protection for homes, schools, businesses and roadways, and partners with other agencies to provide trails and open space for the community.

Valley Water manages 10 dams and surface water reservoirs, three water treatment plants, an advanced recycled water purification center, a state of-the-art water quality laboratory, nearly 400 acres of groundwater recharge ponds, and more than 275 miles of streams. Valley Water provides wholesale water and groundwater management services to local municipalities and private water retailers who deliver drinking water directly to nearly 2 million people in Santa Clara County that stretches 1,300 square miles and encompasses 15 cities and unincorporated areas.

The Staff Analyst position will support the Office of Civic Engagement in implementing the Safe, Clean Water Grants & Partnerships Program under Measure S. This position will be responsible for leading the implementation of the Refill Station Grant funding opportunity (Project F9 Key Performance Indicator #2), with oversight from the Community Benefits Program Administrator. 

The position will provide administrative and analytical support for the Grants & Partnerships Program, which includes the following tasks: application review and evaluation, drafting grant agreements, providing technical assistance to grantees, processing and validating invoice submissions, conducting grantee site visits and closeout tasks for completed projects, developing and writing memos and formal correspondence to grantees and management, tracking data and analytics for the grants program, maintaining the Fluxx grants management system, tracking grantee inquiries, among other duties as required. 

The Staff Analyst may participate in outreach and community engagement events/activities, which may sometimes require working at night and/or on the weekends. Additionally, all Valley Water employees are considered Disaster Service Workers and may be called on to report to an Emergency Operation Center during a disaster.

This position may require occasional visits to school campuses and must submit and pass a tuberculosis test and criminal background check.

Our Commitment: 
We are committed to building and sustaining a working environment where all individuals are respected and valued. We believe every member of our team brings unique perspectives that enhance our ability to serve the public effectively. By fostering a workplace with employees from the communities we serve, we broaden our collective understanding of the world around us and strengthen our mission to equitably provide safe, clean water, natural flood protections, and environmental stewardship.

About Valley Water:
Valley Water is a public agency with an operating and capital budget of $964 million, and over 900 employees. With headquarters in San José, Valley Water provides water supply, enhances streams and watersheds through creek restoration and habitat protection, provides flood protection for homes, schools, businesses and roadways, and partners with other agencies to provide trails and open space for the community.

 

Key Responsibilities include, but are not limited to:

• Lead the implementation of all aspects of the bottle filling station funding opportunity – review and evaluate applications, draft grant agreements, provide technical assistance and coaching to prospective grantees, process invoices and reports, conduct grantee site visits and closeouts, track data and analytics, etc.
• Support the administration of the expanded Safe, Clean Water Grants & Partnerships Program – process and validate invoices, track data and analytics, maintain the Fluxx grants management system, track grantee inquiries, provide customer service to prospective grantees and grantees, etc.
• Support the outreach efforts for the Safe, Clean Water Grants & Partnerships Program – collect photo release forms, write social media posts, blog posts, participate in tabling events and trainings for prospective grantees and grantees, etc.
• General administrative, analytical and outreach support for the Office of Civic Engagement – other duties as assigned to support any/all program areas within the unit.

Ideal Candidate's Background Includes:

Applicants whose experience and background best match the ideal experience, knowledge, skills, abilities, and education are considered ideal candidates for the position. To determine the top candidates, each applicant will be assessed based on the ideal candidate criteria as listed below.

Ideal Experience:

• Three (3) years of experience handling a variety of administrative support and technical duties in grant management as a grant maker or grant seeker. 
• Experience working with non-profits and/or other public agencies.
• Preparing reports, memos, and other written content for a variety of audiences.

Ideal Skills and Abilities:

• Prepare a variety of clear and concise administrative, financial, statistical, and analytical reports.
• Collect, interpret, analyze, and evaluate varied information and data.
• Work collaboratively in a team environment while taking direction from multiple program leads. 
• Communicate clearly and concisely, both orally and in writing.
• Follow processes and procedures. 
• Organize and prioritize a variety of projects and multiple tasks for multiple business areas, while staying organized, and representing their teams to both internal and external partners. 
• Juggle multiple competing priorities and/or projects without missing deadlines or key milestones.
• Recommend and implement modifications to existing programs, systems, and procedures.

Ideal Knowledge:

• Strong grasp of/or ability to learn Valley Water processes and policies, preferably with the Request for Proposals (RFP) process, contracts, accounting, etc.
• Fundamentals of grants management.
• Principles of social and environmental justice. 
• Familiarity with managing public funds, such as the Safe, Clean Water and Natural Flood Protection Parcel Tax Program.

Ideal Training and Education:

Equivalent to an Associate’s degree.

Directly related experience may be substituted for the college requirement on the basis of one and one-half years of experience for one year of education to a maximum of two years.

Required License or Certificate

Possession of, or ability to obtain, an appropriate, valid California driver's license. Individuals who do not meet the driver's license requirement due to a disability will be considered for a reasonable accommodation on a case-by-case basis.

To review the Classification Specification, please click here

Office of Civic Engagement (Position Code 1021)
Valley Water Telework Program: Eligibility for telework will depend on the type of work performed, operational needs, and the ability for the employee to perform the essential functions of their job duties while teleworking. Employment with Valley Water requires employees to live within 150 miles of their primary physical work location located in San Jose, California by their start date.

 

This position is eligible for a hybrid telework schedule, typically working 40% remote and 60% onsite, after completion of the probationary period (one year).

Overview:

Accountant II position plays a critical role in maintaining the integrity, accuracy, and timeliness of departmental financial operations. By performing core accounting functions-such as recording journal entries, reconciling accounts, processing P-Card reports, and preparing financial schedules-the position ensures compliance with policies, supports transparent reporting, and enables informed decision-making. Their work directly supports the Quarterly Board of Directors' Expense Report and the Annual Comprehensive Financial Report, both essential for governance and external accountability.

Additionally, the Accountant II strengthens operational stability by assisting with month-end close, preparing audit schedules, and serving as backup to the Senior Accountant, ensuring continuity of the General Ledger function. Through technical assistance and training, they build team capacity and resilience, helping the department meet deadlines, reduce risk, and achieve its financial management goals.

Our Commitment: 
We are committed to building and sustaining a working environment where all individuals are respected and valued. We believe every member of our team brings unique perspectives that enhance our ability to serve the public effectively. By fostering a workplace with employees from the communities we serve, we broaden our collective understanding of the world around us and strengthen our mission to equitably provide safe, clean water, natural flood protections, and environmental stewardship.

About Valley Water:
Valley Water is a public agency with an operating and capital budget of $964 million, and over 900 employees. With headquarters in San José, Valley Water provides water supply, enhances streams and watersheds through creek restoration and habitat protection, provides flood protection for homes, schools, businesses and roadways, and partners with other agencies to provide trails and open space for the community.

 

Key Responsibilities include, but are not limited to:

• Perform a wide range of professional accounting duties, including analyzing and maintaining accounting records, auditing check payments, and preparing financial reports. Record monthly and annual journal entries for benefit and cost allocations, revenue and expense accruals, and reclassifications. Reconcile asset and liability accounts, as well as subsidiary transactions and reports, to the Infor General Ledger.
• Process employee Purchasing Card (P-Card) expense reports by reviewing transactions for accuracy, ensuring receipts and documentation are complete, checking for proper coding of expenses, compliance with policies and spending limits, reconciling charges, and checking for supervisor approvals and authorization before expenses are recorded. Process claims and fees reimbursements for the Board of Directors. Provide assistance to P-Card users of Infor XM.
• Prepare diverse financial summaries, schedules, footnote disclosures, and reports, ensuring data accuracy and completeness. Examples include the Quarterly Board of Directors' Expense Report and supporting schedules and footnote disclosures for the Annual Comprehensive Financial Report (ACFR).
• Enter the Board of Directors' timesheets biweekly. 
• Assist in recording collections and cash receipts.
• Assist with the fiscal period/month-end close procedures to identify inconsistencies, errors, or unusual activities. Prepares audit schedules and responds to audit inquiries.

Ideal Candidate's Background Includes:

Applicants whose experience and background best match the ideal experience, knowledge, skills, abilities, and education are considered ideal candidates for the position. To determine the top candidates, each applicant will be assessed based on the ideal candidate criteria as listed below.

Ideal Experience:.

Four (4) years of professional accounting experience involving transactions analysis, journal entry preparation,  maintenance of accounting records, account reconciliation, and preparation of financial reports.

Ideal Skills and Abilities:

• Ability to independently perform the full range of professional accounting functions.
• Ability to prepare a variety of clear and concise financial summaries and accounting reports.
• Ability to proficiently use Microsoft Outlook, Excel, Word, PowerPoint, and web-based programs or equivalent.
• Ability to communicate clearly and concisely, both orally and in writing.
• Ability to provide excellent customer service through all levels of the organization and external parties.

Ideal Knowledge:

• Knowledge of governmental accounting and financial management practices in compliance with the Governmental Accounting Standards Board. 
• Knowledge of principles and practices of financial analysis and auditing.
• Knowledge of automated financial systems such as Infor, PeopleSoft, SAP or equivalent.

Ideal Training and Education:

Equivalent to a bachelor’s degree from an accredited college or university with major course work in accounting or a related field.

Or

Directly related experience may be substituted for the college requirement on the basis of one and one-half years of experience for one year of education to a maximum of four years.

 

Required License or Certificate To review the Classification Specification, please click here

General Accounting Unit (Position Code 120)
Valley Water Telework Program: Eligibility for telework will depend on the type of work performed, operational needs, and the ability for the employee to perform the essential functions of their job duties while teleworking. Employment with Valley Water requires employees to live within 150 miles of their primary physical work location located in San Jose, California by their start date.

This position is eligible for a hybrid telework schedule, typically working 40% remote and 60% onsite, after completion of the probationary period (one year).

Plant/Pipeline Mechanical Technician I: $97,635.20 - $124,924.80 Annually
Plant/Pipeline Mechanical Technician II: $107,723.20 - $137,820.80 Annually

Overview:

The Plant/Pipeline Mechanical Technician I/II will perform maintenance and repair functions on industrial equipment used in water treatment, recycled water, water purification plants, pumping stations, and hydroelectric plants. This position will also work on related mechanical equipment components used for water treatment, storage, distribution, and flood control. They will be required to perform maintenance and repair duties on water conduits and equipment. As well as perform a variety of tasks relative to assigned areas of responsibility. This position will be assigned to work at one of Valley Water’s three water treatment plants in Santa Clara County and can be assigned to work rotating on-call weekends after approximately 1-2 years.

Our Commitment: 
We are committed to building and sustaining a working environment where all individuals are respected and valued. We believe every member of our team brings unique perspectives that enhance our ability to serve the public effectively. By fostering a workplace with employees from the communities we serve, we broaden our collective understanding of the world around us and strengthen our mission to equitably provide safe, clean water, natural flood protections, and environmental stewardship.

About Valley Water:
Valley Water is a public agency with an operating and capital budget of $964 million, and over 900 employees. With headquarters in San José, Valley Water provides water supply, enhances streams and watersheds through creek restoration and habitat protection, provides flood protection for homes, schools, businesses and roadways, and partners with other agencies to provide trails and open space for the community.

 

Key Responsibilities include, but are not limited to:

• Perform preventive maintenance on treatment plant and pipeline facilities through methods such as fluid and filter changes; confer with operations staff to solve problems and determine needs; maintain water conduits and equipment including vacuum breakers, air releases, and water valves; perform confined space related duties.
• Read and interpret plans and specifications; estimate labor and materials for proposed work, perform work in accordance with these documents; make preliminary sketches of work to be performed or completed; locate, examine, clarify, identify, record and mark locations of creeks, pipelines, telemetry, test cables, and underground cables.
• Diagnose mechanical problems; recommend preventative and corrective repair; make estimates of labor, materials, and supplies required to complete assigned work; request required materials. Diagnose and repair meter pumps, calibrators, flocculation, and filtration methods through vibration analysis and temperature reading and other inspection techniques; confer with operations and engineering staff to solve problems and determine needs.
• Operate a variety of hand tools and power equipment including welding equipment, lathes, drill presses, sanders, trucks, forklifts, boom lift, scissor lifts, and overhead cranes.
• Maintain records of work performed; enter and retrieve data from a Computerized Maintenance system (CMMS); ensure proper completion of reports including confined entry documentation. 

Ideal Candidate's Background Includes: 

Applicants whose experience and background best match the ideal experience, knowledge, skills, abilities, and education are considered ideal candidates for the position. To determine the top candidates, each applicant will be assessed based on the ideal candidate criteria as listed below.

Ideal Experience: 

Level I - One (1) years of experience with the maintenance of mechanical equipment and components. 

Level II - One (1) year of post-apprenticeship experience in the maintenance of mechanical equipment and components. In lieu of completing an apprenticeship, a candidate should possess four (4) years of journey-level experience in the maintenance of mechanical equipment and components.

Ideal Skills and Abilities: 

Plant/Pipeline Mechanical Technician I: 

• Learn the methods and techniques involved in the maintenance and repair of water treatment and distribution and systems including pumps, valves, gauges, and chemical feeds. 
• Learn to operate a variety of mechanical maintenance equipment. 
• Learn to read, interpret, and work from plans, drawings, and specifications. 
• Learn to estimate small mechanical jobs.
• Learn occupational hazards and standard safety practices including Cal OSHA practices. 
• Learn procedures to maintain records of work performed. 
• Learn to diagnose operational problems in mechanical equipment and recommend corrective action. 
• Learn to prepare clear and concise reports. 
• Understand and follow verbal and written instructions. 
• Communicate clearly and concisely, both orally and in writing. 
• Establish and maintain effective working relationships with those contacted in the course of work. 

Plant/Pipeline Mechanical Technician II: 

In addition to the qualifications for a Plant/Pipeline Mechanical Technician I: 

• Operate a variety of mechanical maintenance equipment. 
• Read, interpret, and work from plans, drawings, and specifications. 
• Procedures to maintain records of work performed. 
• Diagnose operational problems in mechanical equipment and recommend corrective action. 
• Perform the most complex maintenance and repair functions on District water treatment and distribution systems. 
• Perform mechanical maintenance on pipelines, equipment in pumping stations, hydroelectric plants, and water treatment plants. 
• Estimate labor and materials required to correct mechanical problems. 
• Prepare clear and concise reports. 
• Use common desktop applications and software. 

Ideal Knowledge: 

Plant/Pipeline Mechanical Technician I:

• Operations, services, and activities of a mechanical maintenance program. 
• Operational characteristics of mechanical maintenance equipment and tools. 
• Operational methods and techniques associated with water treatment process.
• Occupational hazards and standard safety practices including Cal OSHA practices. 
• Mathematical principles. 
• Common desktop applications and software. 

Plant/Pipeline Mechanical Technician II: 

In addition to the qualifications for a Plant/Pipeline Mechanical Technician I: 

• Methods and techniques involved in the maintenance and repair of water treatment and distribution and systems including pumps, valves, gauges, and chemical feeds. 
• Operations, services, and activities of a mechanical maintenance program. 
• Operational characteristics of mechanical maintenance equipment and tools. 
• Operational methods and techniques associated with water treatment process. 
• Occupational hazards and standard safety practices including Cal OSHA practices. 

Ideal Training and Education: 

Must have equivalent to the completion of the twelfth grade. 

Required License or Certificate

Possession of, or ability to obtain, an appropriate, valid California driver's license. Individuals who do not meet the driver's license requirement due to a disability will be considered for a reasonable accommodation on a case-by-case basis.

Plant/Pipeline Mechanical Technician I:

Possession of a D-1 Water Distribution Operator certification issued by the State Water Resources Control Board (SWRCB), Department of Drinking Water (DDW) within 18 months of appointment.

Plant/Pipeline Mechanical Technician II:

Possession of a D-2 Water Distribution Operator certification issued by the State Water Resources Control Board (SWRCB), Department of Drinking Water (DDW) within 24 months of appointment.

To review the Classification Specification, please click here

Treatment Plant Maintenance Unit (Position Code 219)
Valley Water Telework Program: Eligibility for telework will depend on the type of work performed, operational needs, and the ability for the employee to perform the essential functions of their job duties while teleworking. Employment with Valley Water requires employees to live within 150 miles of their primary physical work location located in San Jose, California by their start date.

 

This position requires the individual to be onsite and is typically not a teleworking position.

Overview:

The Senior Management Analyst in Valley Water's Purchasing and Contracts Unit is responsible for leading the procurement of information technology (IT) and IT-related goods, services, and consultants, as well as other complex technical or professional services. While experience supporting IT procurements is desirable, candidates with strong backgrounds in related complex procurements are encouraged to apply.

This role ensures compliance with organizational policies and industry best practices for the complete procurement process—from procurement planning through contract administration—for IT and other technically complex procurements. The position entails conducting market analysis, negotiating with vendors, negotiating contracts, and providing strategic recommendations to maximize value. Additionally, this position works closely with IT staff to strategize, plan, and troubleshoot ongoing and emerging contract needs.

Our Commitment:  
We are committed to building and sustaining a working environment where all individuals are respected and valued. We believe every member of our team brings unique perspectives that enhance our ability to serve the public effectively. By fostering a workplace with employees from the communities we serve, we broaden our collective understanding of the world around us and strengthen our mission to equitably provide safe, clean water, natural flood protections, and environmental stewardship.

About Valley Water:
Valley Water is a public agency with an operating and capital budget of $964 million, and over 900 employees. With headquarters in San José, Valley Water provides water supply, enhances streams and watersheds through creek restoration and habitat protection, provides flood protection for homes, schools, businesses and roadways, and partners with other agencies to provide trails and open space for the community.

Key Responsibilities include, but are not limited to:

• Oversee the end-to-end procurement process for IT and other complex technical or professional goods, services, and consultants, ensuring compliance with Valley Water policies, organizational requirements, and industry best practices. This includes leading, planning, and overseeing complex procurements for accuracy and compliance.
•  Negotiate, prepare, and administer contracts for IT and related complex procurements to ensure organizational needs are met and vendor compliance is maintained. Provide training and support in procurement methods and procedures.
• Evaluate and analyze bids and proposals, making recommendations for vendor selection in accordance with Valley Water standards. Develop specifications for goods and services and ensure fair and open competition among vendors.
• Develop and implement strategic procurement plans for IT and technically complex acquisitions that align with Valley Water’s operational, technological, and future needs. Provide guidance on requisitioning procedures, vendor qualifications, and the availability of goods and services.
• Analyze, identify, and make recommendations to purchasing standards and procedures related to requisitioning, solicitation of bids, and contract administration to ensure best pricing and overall value.
• Respond to questions and inquiries from Valley Water staff and other agencies, investigating complaints and recommending corrective actions as necessary. Ensure effective communication with stakeholders throughout the procurement process.
• Prepare reports and maintain required purchasing records, preparing documentation as needed for Valley Water.
• Execute related duties and responsibilities as required to support the Procurement and Consultant Contracts Unit and Valley Water’s objectives.

Ideal Candidate's Background Includes:

Applicants whose experience and background best match the ideal experience, knowledge, skills, abilities, and education are considered ideal candidates for the position. To determine the top candidates, each applicant will be assessed based on the ideal candidate criteria as listed below.

Ideal Experience:

• Five (5) years of experience (ideally in the public sector) independently analyzing complex competitive procurement processes for goods and services.
• Experience working with project managers to develop scopes of work and write complex Invitations to Bid or Requests for Proposals for the procurement of materials, equipment, infrastructure maintenance, information technology, or other complex technical or professional services.
• Experience negotiating and administering contracts for IT or related complex procurements, with a demonstrated ability to achieve favorable terms and conditions aligned with organizational objectives.
• Experience using procurement software tools.

Ideal Skills and Abilities:

• Ability to oversee and analyze the procurement process for IT or other complex procurements, ensuring adherence to organizational policies and best practices.
• Strong analytical skills to evaluate bids and proposals, and to facilitate informed recommendations for vendor selection in accordance with policies and alignment with Valley Water’s mission.
• Ability to provide strategic advice on IT and complex procurement strategies, contributing to decision-making processes related to high-value or high-risk procurements.
• Effective communication skills to engage with stakeholders, ensuring their requirements are understood and addressed within procurement strategies.
• Familiarity and experience with a variety of methods for market analysis.
• Ability to establish and maintain highly effective working relationships with Valley Water managers, staff, suppliers, vendors, and others encountered in the course of work.

Ideal Knowledge:

• Knowledge of analyzing complex procurement processes for IT and other technical or professional goods and services, ensuring compliance with applicable laws, organizational policies, and industry best practices.
• Knowledge of contract negotiation and administration, with the ability to secure favorable terms that align with organizational goals and maximize value.
• Analytical knowledge for evaluating bids and proposals, enabling effective recommendations for vendor selection based on compliance standards and organizational needs.
• Knowledge of developing and guiding strategic procurement plans that align with organizational operational and technological goals, ensuring acquisitions meet current and future requirements.
• Ability to communicate effectively with stakeholders, incorporating their needs and requirements into procurement strategies and ensuring transparency throughout the procurement process.
• Familiarity with procurement software tools to streamline processes and enhance efficiency.

Ideal Training and Education:

• Equivalent to a bachelor’s degree from an accredited college or university with major course work in public administration, political science, business administration, or a related field. 
• Directly related experience may be substituted for the college requirement on the basis of one and one-half years of experience for one year of education to a maximum of four years.

Required License or Certificate Preferred Certifications:

• Certified Public Procurement Buyer (CPPB)Universal Public Procurement Certification Council (UPPCC), NIGP-CPP or related certificates.
• Extensive experience in public sector procurement and contracts management in the State of California. 
• Other Purchasing and/or Supply Chain Management Certifications. Examples include Certified Purchasing Manager, (C.P.M.) or Certified Professional in Supply Management (CPSM), Institute for Supply Management (ISM).

To review the Classification Specification, please click here

Purchasing & Consultant Contracts Services Unit (Position Code 476)

Valley Water Telework Program: Eligibility for telework will depend on the type of work performed, operational needs, and the ability for the employee to perform the essential functions of their job duties while teleworking. Employment with Valley Water requires employees to live within 150 miles of their primary physical work location located in San Jose, California by their start date. 

This position is eligible for a hybrid telework schedule, typically working 40% remote and 60% onsite, after completion of the probationary period  (one year).

Valley Water's 2026 Summer Internship

 

Applications are now open on our Careers page. We’re excited to offer 30+ internship opportunities this year. Applicants may apply to more than one position; however, responses to supplemental questions should be tailored to each specific internship.

 

Valley Water's 2026 College Summer Internship Program offers students nationwide a chance to gain practical experience while exploring careers in the water industry. Each intern will have a Valley Water staff mentor and will receive professional development training, participate in networking events, and prepare a capstone presentation at the end of the program. Although some positions in the program will follow a hybrid format, with a mix of in-office and remote work based on business needs, other roles may require interns to work on-site full-time in a lab, office, or field setting, as specified in the job postings.

 

Intern compensation is $28.27 per hour.

 

2026 Summer Internship Business Areas:

• Accounting, Finance, Budgeting
• Communications (Graphic Design)
• Construction Contract & Support
• Electrician
• Engineering (Civil, Construction, Water Resources, Restoration, Software)
• Environmental Health & Safety
• Environmental Planning & Policy
• Government Relations
• Grants & Research
• Human Resources (HRIS)
• Information Technology (IT) - Software Services & Division Deputy's Office
• Laboratory Services (Chemistry/Microbiology/Biology)
• Office of the CEO
• Project Management - Office of Office of Resiliency, Engagement, & Development Initiatives (REDI)
• Water Conservation

 

For eligibility, program dates, a recruitment timeline, and FAQs please see our external page: https://www.valleywater.org/paid-summer-internships

ENGINEER I/II – Two Positions Available 

Public Works Department

Utilities Department
LEVEL I $8,749.75 - $12,311.67 Monthly Plus Excellent Benefits
LEVEL II $9,665.08 - $13,599.75 Monthly Plus Excellent Benefits
 

Additional steps (Step F, Step G, and Step H) included in the salary range listed above are available to employees in this job classification after completion of five years of service (Step F), ten years of service (Step G), and 15 years of service (Step H), and one year at the prior step, and good performance evaluation.  Initial salary placement is typically at the entry point of the range unless the candidate has prior Civil Engineer experience which may warrant initial placement at a higher step.

Opportunity to work a 9/80 work schedule with every other Friday off. 

This is a full-time on-site position that actively supports department operations. 

The City of Gilroy is an equal opportunity employer and supports workforce diversity, equity, inclusion, and belonging. Join our team! 

 

ABOUT THE POSITIONS
The City of Gilroy is currently recruiting for a full-time level I or II (depending on qualifications and experience) Civil Engineer to provide technical assistance within the Public Works Department.  The position is currently focused on the Land Development program but is anticipated to also assist the Capital Projects team.  In Public Works, as an Engineer I/II, you will play a significant role in reviewing, coordinating, and delivering infrastructure improvements associated with private and public development projects. 

In Utilities, you’ll play a key role in developing the necessary infrastructure to provide safe and reliable water and wastewater systems for the City of Gilroy. You will be part of a collaborative team that plans and implements water and wastewater capital projects.  

In these key positions, you will work under the direct supervision of a Senior Civil Engineer and will perform professional or sub-professional engineering work in the field and office. For Public Works, assignments will include plan review, engineering analysis, and construction support related to Land Development and Capital Projects. Assignments in the Utilities Department will involve planning, design, and construction for a wide variety of water and wastewater infrastructure geared towards transforming and modernizing the City of Gilroy.
 

CANDIDATE PERSPECTIVE
Working for the City of Gilroy offers more than just a job – it provides the opportunity to build a long-term, meaningful career in public service. As a member of a collaborative and supportive organization, you will gain hands on experience with diverse land development and utilities projects that directly shape the community you serve. The City is committed to professional growth, offering mentorship, training, and opportunities for advancement as your skills and responsibilities expand. Employees are encouraged to innovate, take ownership of their work, and grow alongside the City, making Gilroy and ideal place to develop a rewarding career with lasting impact.

WATER OPERATOR – Two Positions Available

Utilities Department, Operations Division, Water Section
$6,238.33 – $8,777.83 Monthly Plus Excellent Benefits

The final three steps (Step F, Step G, and Step H) included in the salary range listed above are available to employees in this job classification after completion of five years of service (Step F), ten years of service (Step G), and 15 years of service (Step H), one year at the prior step, and a good performance evaluation. Initial salary placement is typically at the entry point of the range unless the candidate has prior lateral work experience which may warrant initial placement at a higher step. 

Opportunity to work a 9/80 work schedule with every other Friday off. 

To foster teamwork and collaboration in the department, organization wide, and in the community, this full-time position works on-site/in-person. 

The City of Gilroy is an equal opportunity employer and supports workforce diversity, equity, inclusion, and belonging. Join our team! 

ABOUT THE POSITION
Are you passionate about public service and protecting one of our community’s most vital resources – clean reliable drinking water? The City of Gilroy is seeking a skilled and motivated Water Operator to paly a key role in operating, maintaining, and improving the City’s water distribution and treatment systems. 

In this hands-on and highly impactful role, you will work under the general supervision of the Water Systems Superintendent, perform and lead journey level duties associated with the operation, construction and maintenance of the water system. The Water Operator has advanced understanding of operating the water system in a safe and sustainable manner, including the use of Supervisory Controls and Data Acquisition (SCADA) systems as well as an understanding of water quality requirements. The Water Operator may also take direction from a Senior Maintenance Worker. This is a non-exempt classification represented by the AFSCME, Local 101, General Unit. 

This is an exciting opportunity for an experienced water professional who values safety, teamwork, and excellence in service, and who wants to make a real difference every day for the residents and businesses of Gilroy. 
 

THE DIFFERENCE YOU’LL MAKE

As a Water Operator, your work directly safeguards public health, fire protection, and quality of life for the Gilroy community. You will ensure safe, high-quality drinking water for thousands of residents and support sustainable water system operations and regulatory compliance. Additionally, you will respond to emergencies and service needs that keep the City running smoothly and help maintain critical infrastructure that supports growth and resilience. Your expertise and dedication will be visible in every hydrant that flows, every meter that reads accurately, and every system that operates safely – often behind the scenes, but always essential.

THE TEAM AND DEPARTMENT
The Water Section is dedicated to providing high quality water and reliable services to our customers in a safe and timely manner. We promote smart, long-term and sustainable use of water resources. We accomplish this by managing our resources, utilizing practical technologies and providing employees with opportunities for growth and achievement.

 

 

CANDIDATE PERSPECTIVE
The City of Gilroy is committed to developing it’s employees. As a Water Operator, you’ll have opportunities to expand your certifications, technical expertise, and receive ongoing regulatory, safety, and leadership training. You will learn advanced SCADA, telemetry, and water quality technologies, gain experience in budgeting, contract oversight, and plan review. Whether you’re strengthening your technical mastery or building leadership skills, this role offers meaningful professional growth in a supportive public service environment. 

Working for Gilroy means being part of a collaborative organization that values integrity, respect, and teamwork. The City invests in it’s employees through training, career development, and a supportive work environment where your expertise is recognized and your contributions matter. With a strong focus on safety, infrastructure reliability, and customer service, Gilroy empowers its Utilities professionals to take pride in their work and make decisions that positively impact the community every day. 

EXAMPLES OF FIRST YEAR PROJECTS/ASSIGNMENTS:

• Learn Gilroy’s water distribution and treatment systems, including wells, reservoirs, pump stations, SCADA operations. 
• Support the development of Gilroy’s valve exercising and hydrant flushing program, including record keeping. 
• Assist with Gilroy’s Steel Service Replacement program and keep the project on schedule for completion by July 1, 2028
• Complete required training and work toward Grade I Water Treatment Operator certificate and Backflow Prevention Assembly Tester Certificate (if not already possessed). 

The Department: 

As a community-owned, not-for-profit municipal electric utility, Silicon Valley Power (SVP)has been providing dependable electric service to residents and businesses in the City of Santa Clara since 1896. SVP is the only full-service, vertically integrated, publicly owned utility in Silicon Valley owning generation, transmission, and distribution assets. Silicon Valley Power is not driven by profits, as reflected in its significantly lower utility rates when compared to other private sector utilities. Silicon Valley Power is dedicated to our community, customers, and employees. SVP provides safe, reliable, affordable, and sustainable energy services with an exceptional focus on customer care.

 

Today, SVP owns, operates, and participates in more than 2,000 MW of electric generating resources delivering 4,800 GWh of electricity. SVP is growing due to data center expansion, high-density developments, and electrification initiatives. SVP’s peak load will be increasing from 700 MW to 1300 MW in the next 5-10 years. To accommodate future growth, SVP is implementing a $400 million system expansion and infrastructure replacement plan.

 

The Position:

This is a temporary, as-needed position assigned to the City of Santa Clara’s Electric Utility Department, Silicon Valley Power (SVP). The position is part of the Systems Support Group (SSG), which functions as the technology backbone of SVP and is responsible for critical technology modernization, cybersecurity, and operational support in response to rapid utility growth and evolving regulatory requirements.

We are seeking a highly skilled and experienced Network Engineer to design, implement, and support both enterprise and utility-specific network infrastructure, with a strong emphasis on Cisco technologies. The incumbent plays a critical role in ensuring the availability, performance, and security of the organization’s overall network environment, including the SVP’s utility communication and control systems.
 
In this role, the Network Administrator is responsible for administering and monitoring network services, managing a variety of advanced network and security products—including, but not limited to, Cisco firewalls and intrusion prevention systems- and maintaining compliance with Federal Energy Regulatory Commission (FERC) requirements as well as applicable state and local mandates. This position involves supporting and maintaining complex multi-protocol infrastructure components, including enterprise-grade Cisco firewalls, routers, switches, and wireless controllers. Additionally, it consists of managing secure VPN access, routing protocols, and future zero-trust network access initiatives.

 

As an as-needed employee, this is an "at-will" position, and there is no guarantee of hours. Hours are limited to 999 in a fiscal year or 960 hours in a fiscal year for retired CalPERS annuitants. 

 

Additional Information: 

Applications must be completed in full (e.g., do not write “see resume, NA, or personnel file”). To receive consideration for the screening process, candidates must submit a Resume and certification proof. Incomplete applications will not be considered.

 

Application packets may be submitted online through the “Apply Now” feature on the job announcement at www.santaclaraca.gov. This position is continuous: Applications will be reviewed every week for consideration for the position.  If you are interested in applying, we encourage you to submit your application as soon as possible, before the position closes.

 

THIS RECRUITMENT MAY BE USED TO FILL MULTIPLE POSITIONS IN THIS, OR OTHER DIVISIONS OR DEPARTMENTS BESIDES THE POSITIONS LISTED BELOW.  IF YOU ARE INTERESTED IN EMPLOYMENT IN THIS CLASSIFICATION, YOU SHOULD APPLY TO ENSURE YOU ARE CONSIDERED FOR ADDITIONAL OPPORTUNITIES THAT MAY UTILIZE THE APPLICANTS FROM THIS RECRUITMENT.MEETING THE MINIMUM QUALIFICATIONS DOES NOT GUARANTEE ADMITTANCE INTO THE EXAMINATION PROCESS.  ONLY THE MOST QUALIFIED CANDIDATES WHO DEMONSTRATE THE BEST COMBINATION OF QUALIFICATIONS IN RELATION TO THE REQUIREMENTS AND DUTIES OF THE POSITION WILL BE INVITED TO TEST OR INTERVIEW. 

 

The salary range for this position is $55.00 - $84.69.  This position may be filled at or near the minimum of the salary range. 

 

Typical Duties:

Network: Design, configure, deploy, and maintain secure enterprise-grade network infrastructure, including routers, switches, wireless controllers, and access points within a large and complex high-availability multi-protocol environment.

 

Network Performance: Proactively monitor network utilization and capacity, and troubleshoot issues related to connectivity, degradation, or failure.

 

Network Security: Design, configure, deploy, and maintain, including but not limited to firewalls, VPNs, IPS systems, and zero-trust platforms, in a highly segmented environment.

 

VOIP: Support VoIP infrastructure to ensure QoS, call quality, and reliability.

 

Cybersecurity: Investigate and produce comprehensive reports on all cybersecurity incidents and threats.

 

Access Control: Maintain a zero-trust security model, implementing strict access controls, multi-factor authentication, and least-privilege principles.

 

Process and Documentation: Maintain accurate documentation of network configurations, diagrams, and change control records to ensure consistency and compliance.

 

Operational Support: Participate in the ticketing queue for service requests and after-hours maintenance windows as needed.

 

Communication: Communicate effectively on technical issues and solutions to both technical and non-technical stakeholders.

Minimum Qualifications:

Minimum Education Requirements: 

Associate degree from an accredited University.

 

Minimum Experience Requirements: 

Three (3) Years of Hands-On experience within an enterprise environment as a Network Administrator, Network Engineer, Sr. Network Engineer, or Network Architect.

 

Desirable Qualifications: 

• Bachelor’s degree in computer science, Information Technology, Engineering, or a related technical field from an accredited University.
• Five (5) Years of Hands-On experience within an enterprise environment as a Network Administrator, Network Engineer, Sr. Network Engineer, Network Architect, or equivalent, preferably within a NERC-CIP regulated public utility.
• Experience administering Cisco ASA & FTD Firewalls, Core Switches, and Edge Routers
• Experience administering HP Aruba Switches and Wireless Controllers
• Certifications: Active (non-expired) professional certifications such as Cisco (CCNA, CCNP, CCIE), Palo Alto (PCNSE), HP Aruba, Azure Cloud, and/or industry-recognized cybersecurity certifications (CISSP, CompTIA Security+, GIAC, etc.).  Proof of active certifications must be uploaded with your application submission.

Knowledge, Skills, and Abilities:  

• Expert knowledge of Cisco IOS, NX-OS, and Cisco firewall administration.
• Expert knowledge of STP, VTP, DTP, HSRP, and GLBP
• Proficient at Layer 3 routing protocols such as BGP, OSPF, and EIGRP.
• Knowledgeable of Industrial communication protocols (DNP3, Modbus, serial comms).
• Security technologies: Firewalls, VPNs, NAC, IPS/IDS, zero-trust frameworks.
• Wireless standards (802.11n/ac/ax/be) across 2.4, 5, and 6 GHz, and enterprise wireless controller management.
• IT/OT Segmentation and Best Practices for Critical Infrastructure Protection.
• Excellent communication skills and the ability to document complex network topologies.
• Excellent troubleshooting and problem-solving skills.
• Ability to clearly explain technical concepts to both technical and non-technical audiences.

 

Other Requirements:  

• Incumbents will have to pass initial and periodic comprehensive background checks, which may include fingerprinting, to meet Federal, State, and/or industry security requirements.
• Incumbents will be required to obtain and maintain any license or certification mandated by Federal or State requirements. They must be able to perform all the essential functions of the job assignment.
• Provide certification achievement date and expiration date, as well as verification (preferred through a digital badge source) within the resume.

 

Federal law requires all employees to verify their eligibility to work in the United States. Please be informed that the City of Santa Clara will not sponsor, represent, or sign documents related to visa applications/transfers for H1B or any other type of visa that requires an employer application. 

 

The City of Santa Clara is an equal opportunity employer. Applicants for all job openings will be considered without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, veteran status, or any other consideration made unlawful under any federal, state, or local laws. The City of Santa Clara is committed to offering reasonable accommodations to job applicants with disabilities. If you require assistance or an accommodation due to a disability, please contact us at (408) 615-2080 or HumanResources@santaclaraca.gov. 

The Department: 

As a community owned, not-for-profit municipal electric utility, Silicon Valley Power (SVP) has been providing dependable electric service to the City of Santa Clara residents and businesses since 1896. SVP is the only full service, vertically integrated publicly owned utility in Silicon Valley owning generation, transmission and distribution assets. Silicon Valley Power is not driven by profits, as reflected in its significantly lower utility rates when compared to other private sector utilities. Silicon Valley Power is dedicated to our community, customers, and employees. SVP provides safe reliable, affordable, and sustainable energy services with exceptional customer focus.

 

Today, SVP owns, operates, and participates in more than 2,000 MW of electric generating resources delivering 4,800 GWh of electricity. SVP is growing due to data center expansion, high density developments and electrification initiatives. SVP’s peak load will be increasing from 700 MW to 1300 MW in the next 5-10 years. To accommodate the future growth, SVP is in the process of implementing a $400 million system expansion and aging infrastructure replacement plan.

 

The Position: 

This is a professional position in the classified service assigned to the City of Santa Clara’s Electric Utility Department, Silicon Valley Power (SVP). This position works directly for SVP’s Systems Support Group (SSG) which is the technology backbone of SVP.  SSG is a growing division, we directly support a large range of technology projects and modernization efforts within SVP, including activities in support of the unprecedented load growth of the Utility. 

We are seeking a highly skilled and experienced Network Administrator to design, implement, and support both enterprise and utility-specific network infrastructure, with a strong emphasis on Cisco technologies. The incumbent plays a critical role in ensuring the availability, performance, and security of the organization’s overall network environment, including SVP’s utility communication and control systems.

 

In this role, the Network Administrator is responsible for administering and monitoring network services, managing a variety of advanced network and security products—including Cisco firewalls and intrusion prevention systems- and maintaining compliance with Federal Energy Regulatory Commission (FERC) requirements as well as applicable state and local mandates. This position involves supporting and maintaining complex infrastructure components such as enterprise-grade Cisco firewalls, routers, switches, wireless controllers, such as HP Aruba switches, and RSA Authentication Manager, while also managing secure VPN access and routing protocols and future state zero trust network access initiatives.

The incumbent will oversee DNS infrastructure, support VoIP systems to ensure call quality and reliability, and proactively monitor network performance to detect and resolve issues related to

connectivity, latency, or system failures. The role also requires accurate documentation of network configurations and changes, collaboration with internal teams on infrastructure projects and upgrades, and participation in organizational capacity planning.

In addition, this position supports business continuity by ensuring high availability and disaster recovery capabilities across all network components, investigates and reports on security incidents in accordance with departmental policy or direction from senior management, and provides technical leadership and mentorship to others.

 

Additional Information: 

Applications must be filled out completely (e.g. do not write “see resume, NA, or personnel file.”). To receive consideration for the screening process, candidates must submit a 1) Cover Letter and 2) Resume.  Incomplete applications will not be considered.

 

Application packets may be submitted online through the “Apply Now” feature on the job announcement at www.santaclaraca.gov. This position is continuous: Applications will be reviewed on a bi-weekly basis for consideration to the position.  If you are interested in applying you are encouraged to apply as soon as possible, before the position is closed.

 

THIS RECRUITMENT MAY BE USED TO FILL MULTIPLE POSITIONS IN THIS, OR OTHER DIVISIONS OR DEPARTMENTS BESIDES THE POSITIONS LISTED BELOW.  IF YOU ARE INTERESTED IN EMPLOYMENT IN THIS CLASSIFICATION, YOU SHOULD APPLY TO ENSURE YOU ARE CONSIDERED FOR ADDITIONAL OPPORTUNITIES THAT MAY UTILIZE THE APPLICANTS FROM THIS RECRUITMENT.MEETING THE MINIMUM QUALIFICATIONS DOES NOT GUARANTEE ADMITTANCE INTO THE EXAMINATION PROCESS.  ONLY THE MOST QUALIFIED CANDIDATES WHO DEMONSTRATE THE BEST COMBINATION OF QUALIFICATIONS IN RELATION TO THE REQUIREMENTS AND DUTIES OF THE POSITION WILL BE INVITED TO TEST OR INTERVIEW. 

 

The annual salary range for this position is $145 058.04 - $184 915.44.  This position may be filled at or near the minimum of the salary range. 

 

Minimum Qualifications:

EDUCATION AND EXPERIENCE

Minimum Education Requirements: 

Bachelor’s Degree from an accredited college or university with coursework in Computer Science, Engineering, Mathematics, or a related field.

 

Minimum Experience Requirements: 

• Five (5) years of network operations and administration experience in Utility Operations and/or Electric Scheduling or the equivalent, including experience in utility cyber security and facility security.
• Three (3) years of the required experience must have been in a lead position; and
• Three (3) years of the required experience must include operations and maintenance level experience with Synchronous Optical Networking (SONET) equipment installed in utility applications.  

 

Acceptable Substitution: 

Additional qualifying experience may be substituted on a year for year basis for the required education, up to a maximum of four (4) years.

 

License/Certifications: 

Possession of a valid California Class C driver’s license is required at time of appointment and for the duration of employment.

 

Desirable Qualifications: 

• A bachelor’s degree in either Computer Science or Engineering is highly desirable;
• Training in electric utility substation safety standards is highly desirable;
• Specific experience with the General Electric JungleMUX product is highly desirable;
• Experience with any of the following systems is highly desirable:

1. Network Intrusion Detection Systems (NIDS);
2. Virtual machine VMWare environments;
3. Configuration and administration of networks, firewalls, routers, switches ACL policies;
4. Cisco Access Control Systems (ACS) 2-factor authentication; and
5. Lightweight Directory Authentication Protocol (LDAP).

 

Other Requirements:  

• On call for 24/7 support of all critical networking structures, perform troubleshooting and maintenance in active electric substations and taking action to insure the Electric Utility meets the CIP Reliability Standards in its communication and control systems at all times;
• Incumbents will have to pass an initial and periodic comprehensive background checks, which may include fingerprinting, to meet Federal, State and/or industry security requirements;
• Incumbents will be required to obtain and maintain any license or certification mandated by Federal or State requirements; and 
• Must be able to perform all of the essential functions of the job assignment.

 

Follow this link to view the entire Class Specification, which includes more information on Typical Duties and Knowledge, Skills, and Abilities.

 

Candidates must attain a passing score on each phase of the examination process to qualify for the Eligible List. A department interview may be required prior to appointment.

 

Federal law requires all employees to provide verification of their eligibility to work in this country. Please be informed that the City of Santa Clara will not sponsor, represent, or sign documents related to visa applications/transfers for H1B or any other type of visa which requires an employer application. 

 

VETERAN’S PREFERENCE POINTS: This position qualifies for Veteran’s Preference Points.  Applicants who have separated from service (Active Duty Status) must submit proof of honorable discharge (Form DD214) with their application at time of filing or will be ineligible to have points added to their final score.

 

The City of Santa Clara is an equal opportunity employer. Applicants for all job openings will be considered without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, veteran status or any other consideration made unlawful under any federal, state or local laws. The City of Santa Clara is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at (408) 615-2080 or HumanResources@santaclaraca.gov.