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FINAL FILING DATE: We are accepting applications until 5:00 pm on March 6, 2020.

IT IS MANDATORY THAT YOU COMPLETE THE SUPPLEMENTAL QUESTIONNAIRE. YOUR APPLICATION WILL BE REJECTED IF YOU DO NOT PROVIDE ALL NECESSARY INFORMATION.

THE POSITION

The Human Resources Department is accepting applications for the Regular and Full-time position of Database Analyst II in the Information Technology Department. There are currently three (3) vacancies in the Information Technology department, please see the job flyer for more information on the positions. The list established from this recruitment may be used to fill and future full-time, limited term, or part-time vacancies. The normal work schedule is Monday through Friday, 8 am–5 pm; a flex schedule may be available.

The City of Roseville promotes a no smoking atmosphere.

For more details on the position, please see the attached job flyer.

SUPPLEMENTAL QUESTIONNAIRE

1. Your responses to questions 2-8, the applicant’s education, training and experience, will be scored using a pre-determined formula.  Your responses to these questions must be consistent with your employment application information.  This experience must also be described in the “Work Experience" section of this application.  Responses to the supplemental questionnaire that are inconsistent from your “Work Experience” section in the application will not be scored.  I understand and agree with the above instructions.

• Yes
• No

2. Was any of the work experience listed on your application an unpaid internship, or volunteer work?  If so, please list below which ones.

3. How many years of experience do you have performing duties related to Database administration, Integrations, Business Intelligence or Open Data?

• Less than 2 years
• 2 to 3 years
• 3 to 4 years
• 4 to 5 years
• 5+ Years

4. Will you accept part-time, temporary work?

5. Please indicate which database analyst position(s) you are applying for:

• Part time 1500 hour per year- Database Administration
• Limited term – Open Data
• Full time – Database Analyst

6. Describe your knowledge, skill, or ability in one or more of the following areas.  In so doing, please provide any relevant work experience and specific examples that demonstrate your competency.  Note: it is not required to respond to all areas listed below:

• Business Intelligence
• Database Administration
• Enterprise GIS Administration
• System Integration
• Open Data

7. As part of your Data Analyst role, you will be working closely with vendors, analysts, and customers throughout the City.  Give an example of how you have collaborated to make a project successful.

8. Please list your completed education from an accredited college or university. List the degree, major and institution.

FINAL FILING DATE: We are accepting applications until 5:00 pm on March 6, 2020.

IT IS MANDATORY THAT YOU COMPLETE THE SUPPLEMENTAL QUESTIONNAIRE. YOUR APPLICATION WILL BE REJECTED IF YOU DO NOT PROVIDE ALL NECESSARY INFORMATION.

THE POSITION

The Human Resources Department is accepting applications for the Regular and Full-time position of Database Analyst I in the Information Technology Department. There are currently three (3) vacancies in the Information Technology department, please see the job flyer for more information on the positions. The list established from this recruitment may be used to fill and future full-time, limited term, or part-time vacancies. The normal work schedule is Monday through Friday, 8 am–5 pm; a flex schedule may be available.

The City of Roseville promotes a no smoking atmosphere.

For more details on the position, please see the attached job flyer.

SUPPLEMENTAL QUESTIONNAIRE

1. Your responses to questions 2-8, the applicant’s education, training and experience, will be scored using a pre-determined formula.  Your responses to these questions must be consistent with your employment application information.  This experience must also be described in the “Work Experience" section of this application.  Responses to the supplemental questionnaire that are inconsistent from your “Work Experience” section in the application will not be scored.  I understand and agree with the above instructions.

• Yes
• No

2. Was any of the work experience listed on your application an unpaid internship, or volunteer work?  If so, please list below which ones.

3. How many years of experience do you have performing duties related to Database administration, Integrations, Business Intelligence or Open Data?

• Less than 2 years
• 2 to 3 years
• 3 to 4 years
• 4 to 5 years
• 5+ Years

4. Will you accept part-time, temporary work?

5. Please indicate which database analyst position(s) you are applying for:

• Part time 1500 hour per year- Database Administration
• Limited term – Open Data
• Full time – Database Analyst

6. Describe your knowledge, skill, or ability in one or more of the following areas.  In so doing, please provide any relevant work experience and specific examples that demonstrate your competency.  Note: it is not required to respond to all areas listed below:

• Business Intelligence
• Database Administration
• Enterprise GIS Administration
• System Integration
• Open Data

7. As part of your Data Analyst role, you will be working closely with vendors, analysts, and customers throughout the City.  Give an example of how you have collaborated to make a project successful.

8. Please list your completed education from an accredited college or university. List the degree, major and institution.

The mission of the Livermore Area Recreation and Park District is to provide the people of the Livermore area with outstanding recreation programs and a system of parks, trails, recreation areas and facilities that promote enjoyment, lifelong learning and healthy active lifestyles.

Application Start Date: February 18, 2020.

Application Deadline: Open until filled

SUMMARY

Under general supervision, performs support work related to recreational programs, events, and activities; provides instruction and conducts classes/activities for program participants under the guidance and direction of higher-level staff; prepares buildings, fields, and facilities for scheduled activities or events; provides routine administrative support; and performs related work as required. 

APPLICATION PROCEDURE

Please submit a District application and resume online at https://www.calopps.org/livermore-area-recreation-and-park-district. Applicants who do not submit all required documents may not be considered.

SELECTION PROCESS

Based upon all submitted materials, the applicants presenting the best job-related qualifications will be invited to proceed in the recruitment process.

SUPERVISION RECEIVED AND EXERCISED

Receives general supervision from higher-level supervisory staff and direction from higher-level staff.  Exercises direction over lower-level staff and volunteers.

DISTINGUISHING CHARACTERISTICS

This is the journey-level classification in the Recreation Leader series responsible for performing the full range of recreation program class and activities support.  Incumbents are expected to work independently and exercise judgment and initiative.  Positions at this level receive only occasional instruction or assistance as new or unusual situations arise and are fully aware of the operating procedures and policies of the work unit.  This classification is distinguished from the Recreation Coordinator in that the latter is responsible for all operational activities within an assigned program area, including serving in an ongoing lead capacity over program staff.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Management reserves the right to add, modifies, change, or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job.

1. Conducts and monitors recreational program activities within one or more assigned program areas; performs tasks in accordance with rules, regulations, policies, and procedures.
2. Assists with the operation of recreation/sports camps or other large programs; provides instruction and conducts classes/activities for program participants under the guidance and direction of a program leader.
3. Monitors and enforces policies and procedures with respect to participant safety.
4. Inspects program areas and equipment and recommends maintenance and repair as needed.
5. Maintains records of participation and collects participant fees.
6. Assists in the planning and implementation of recreation program activities and classes.
7. Transports, issues, receives, and controls the use of recreational equipment and supplies; monitors equipment inventories and recommends procurement of items as needed.
8. Opens, secures, and cleans program areas before and after program use; prepares program areas for scheduled recreational activities and events.
9. May direct the work of lower level staff assisting in a particular program area.
10. Performs routine administrative duties such as phone and counter reception and registration processing.
11. Assists with District special events as needed.
12. Performs other duties as assigned.

 
ENVIRONMENTAL ELEMENTS
Incumbents work in both indoor and outdoor environments with moderate to loud noise levels.  May work in controlled temperature conditions, cold and hot temperatures, or inclement weather conditions.  Incumbents will interact with individuals in interpreting and enforcing rules, policies, and procedures.
 
WORKING CONDITIONS
Incumbents may be assigned an irregular work schedule, including weekends, early mornings, evenings, and holidays. 
 
PHYSICAL DEMANDS
Must possess mobility to perform medium physical work; vision to read printed materials and a computer screen, and to operate a vehicle to transport materials and equipment to various sites and offices; hearing and speech to communicate in person and over the telephone or radio.  The classification supports indoor and outdoor recreation programs requiring frequent walking, running, conducting exercises, and related physical activities.  Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard, calculator, or tools and equipment used in assigned program area.  Program activities may require sitting, standing, walking on level and slippery surfaces, reaching, twisting, turning, kneeling, bending, stooping, squatting, crouching, grasping, and making repetitive hand movement in the performance of daily duties; the ability to lift, carry, and push tools, equipment, and supplies weighing up to 40 pounds or higher weights with assistance and/or the use of proper equipment.
 
QUALIFICATIONS
Education and Experience:

• High School Diploma or GED is desirable.
• One year of relevant recreation program support experience.

 
Knowledge of:

• Recreation program services, operations, and activities.
• Relevant laws, rules, regulations, policies, and procedures.
• Proper care and use of recreation equipment, materials, and supplies.
• Principles and practices for providing high level of customer service.
• Principles and practices of recordkeeping.
• Occupational hazards and standard safety practices.
• Modern office practices, methods, and computer equipment and applications related to the work.

 
Ability to:

• Lead and conduct assigned program classes or activities.
• Maintain the safety of program activities and participants.
• Maintain facilities and equipment in a clean, safe, and secure manner.
• Perform work as directed in an efficient, effective, safe, and timely manner.
• Make basic mathematic calculations with speed and accuracy; count money and make change.
• Respond appropriately to changing situations.
• Demonstrate strong customer service skills and establish, maintain, and foster positive and effective working relationships.
• Use English effectively to communicate in person, over the telephone, and in writing.

 
Licenses and Certifications:

• At time of appointment, California Driver’s License with a satisfactory driving record maintained throughout employment.
• Completion of American Red Cross First Aid, CPR, and AED training within six months of hire and maintain certification throughout employment.

 
PRE-EMPLOYMENT CONDITIONS

• Department of Justice fingerprint clearance.
• Medical exam and drug testing clearance.
• Work Permit if applicable.

 
REASONABLE ACCOMMODATION
Applicants with disabilities may request reasonable accommodation throughout the selection process.  Request for reasonable accommodation during the selection process may be made by contacting the Human Resources Office prior to the final filing date.
 
LARPD is an Equal Opportunity/ADA Employer and values diversity at all levels of the organization.

TO VIEW JOB ANNOUNCEMENT, CLICK JOB PDF BELOW.

TO VIEW JOB ANNOUNCEMENT, CLICK JOB PDF OR JOB ANNOUNCEMENT URL BELOW.

Date Posted:           February 12, 2020

Classification:          INFORMATION TECHNOLOGY ANALYST
                                  Open and Promotional recruitment

Work Schedule:       8 hours per day; 5 days per week (Monday – Friday); 12 months per year
 

Salary Range:          Step A            Step B            Step C            Step D            Step E
(monthly)               starting            6 mos          18 mos           30 mos          42 mos
                                 $7,050            $7,402           $7,772            $8,163           $8,570

Benefits:  Total Compensation Package:  Placement on salary schedule.  If a medical plan is selected, the employee will receive a contribution of $1,075.00/month toward the selected medical plan (through CalPERS), Delta Dental, and Life Insurance.  The employee pays the balance of their health premiums from their gross earnings on a pre-tax basis.  If a medical plan is not selected, employees will receive a contribution of $300.00/month toward single coverage for Delta Dental, and Life Insurance.  A vision plan (VSP) is also available.  Employees pay the worker contribution to the Public Employees Retirement System (PERS).

Current Vacancy:     Business Services Division; Information Technology Services Department;
                                   101 Twin Dolphin Drive; Redwood City, CA  94065-1064

Application Deadline:          Friday, March 6, 2020     (application and supplemental application must be received online, or in the Personnel Office by 5:00PM)

Job Summary:  Under the direction of the Manager, Information Technology Support, perform a variety of technical duties involved in the programming, development, modification and analysis of assigned computer systems, databases, software and applications to meet the needs of County Office and client school district technology users, resolve data problems and provide for system enhancements; design, code, test and implement new system applications.

Essential Job Functions:              

• Perform a variety of technical duties involved in the programming, development, modification and analysis of assigned computer systems, databases, software and applications to meet technology user needs, resolve data problems and provide for system enhancements
• Analyze requests for application additions, solutions and revisions; confer with users to determine system and application needs, requirements, feasibility, operational problems and desired output; develop systems and applications in response to user feedback
• Facilitate the collection, management, manipulation, reporting and distribution of computerized data used for analysis; verify integrity of data in new systems
• Provide technical support to County Office staff and technology users; respond to inquiries and provide training and information concerning the proper use and operation of computer systems and programs; assist staff with resolving system problems and provide data processing solutions
• Administer assigned databases to assure proper performance, operation and file sizing; monitor available system space; move and reformat files as necessary to provide for efficient program and system running; analyze and design interface between computer systems as needed
• Review, analyze and modify existing systems and programs as necessary; prioritize and respond to requests concerning existing computer systems and programs; evaluate computer system performance and utilization; modify programs and systems to enhance operations
• Design, code, write, develop and implement new system applications; revise programs as necessary to assure adaptation with existing computer systems; design, install, upgrade and configure software applications to enhance and assure smooth running of assigned computer systems
• Debug programs by preparing test data and testing program operations as assigned; run test data in actual computer operations; detect and resolve programming errors and miscalculations; troubleshoot and resolve database, system and application errors and malfunctions as necessary
• Evaluate existing system designs to determine effectiveness and operational efficiency; modify systems to enhance system performance and presentation of data; integrate new software and revise programs as necessary to assure adaptation with existing computer systems
• Review and analyze computerized records and reports to assure accuracy and detect processing errors; modify systems and applications to resolve errors as needed; determine appropriate error corrections for software and correct existing data as necessary
• Maintain various records related to computer programs and assigned activities; utilize assigned computer systems to initiate queries and generate computerized reports as requested
• Prepare and develop technical design specifications, program descriptions, procedural manuals and user documentation according to established procedures; evaluate new technologies for effectiveness in meeting  the business requirements and objectives of users
• Communicate with technology users and various outside agencies to exchange information, coordinate activities and resolve issues or concerns
• Operate a variety of computers, servers, peripherals and specialized software
• Attend and participate in various in-services as assigned

Qualifications:  Any combination of education and experience providing the job knowledge, skills, and ability for successful job performance will be considered for positions in this classification.  Typical qualifications would be equivalent to:

EDUCATION:  Bachelor’s degree in computer science or related field

EXPERIENCE:  Two (2) years of experience involving the programming and development of computer systems, databases, and applications

Specialized Skills and Knowledge:

• Knowledge of principles, practices and techniques used in the development, maintenance, and analysis of computer systems, databases, and applications
• Ability to perform a variety of technical duties involved in the programming, development, modification and analysis of assigned computer systems, databases, software and applications to meet County Office needs, resolve data problems and provide for system enhancements
• Knowledge of computer programming systems, utilities, and applications used by the County Office
• Ability to review, analyze and modify existing systems and programs as necessary
• Ability to integrate new applications and revise programs to assure adaptation with existing computer systems
• Knowledge of system utilities and design and program applications
• Ability to design, code, test and implement new system applications
• Ability to analyze requests for system additions and revisions
• Knowledge of applicable programming languages
• Ability to design programming solutions for application problems and malfunctions
• Knowledge of principles, practices and methods of database structures, computer programming and system design
• Knowledge of database structures, on-line applications and system capabilities of County Office computer systems
• Knowledge of computerized data collection, management, manipulation and distribution requirements for analysis and reporting functions
• Ability to facilitate the collection, management, manipulation, reporting and distribution of computerized data used for analysis
• Knowledge of techniques of testing and debugging computer programs
• Ability to maintain assigned databases to assure proper performance, operation and file-sizing
• Knowledge of principles, methods, and procedures of operating computers and peripheral equipment
• Ability to operate computers and peripheral equipment properly and efficiently
• Knowledge of record-keeping and system documentation techniques
• Ability to maintain various records related to work performed
• Knowledge of interpersonal skills using tact, patience and courtesy
• Ability to establish and maintain cooperative and effective working relationships with others
• Knowledge of oral and written communication skills
• Ability to communicate effectively both orally and in writing
• Ability to analyze situations accurately and adopt an effective course of action
• Ability to meet schedules and time lines

Physical Requirements:  Applicants must possess the physical abilities outlined below with or without accommodation.  San Mateo County Office of Education will consider reasonable accommodation requests.

• Dexterity of hands and fingers to operate a computer keyboard
• Hearing and speaking to exchange information in person and on the telephone
• Seeing to read a variety of materials variety of materials and view a computer monitor
• Sitting or standing for extended periods of time
• Bending at the waist, kneeling, or crouching to file materials

Examination Process:  The examination process for this classification will consist of:

1. A review of application materials, including supplemental questionnaire, for education, training, experience, completeness, and accuracy
2. A written examination (anticipated date- March 19, 2020)
3. An oral board examination (anticipated date- March 27, 2020)

                      NOTE: Examination procedures subject to change as deemed necessary by the Administrator,
                                  Personnel Commission Services.

Only the highest qualified candidates will be invited to attend the examinations.

                        Applicants will be notified of screening and examination results by e-mail or letter.

Personnel Commission

101 Twin Dolphin Drive

Redwood City, CA  94065

650-802-5300

classifiedjobs@smcoe.org

https://www.smcoe.org/about/personnel-commission/

Proof of citizenship or legal status will be required upon offer of employment.

San Mateo County Office of Education provides equal employment opportunity to all qualified persons.  The recruitment, testing, and hiring of all personnel will be without regard to race, ancestry, national origin, age, color, creed, religion, sex, gender identity or expression, sexual orientation, marriage status, medical condition, physical or mental disability, genetic characteristics, or veteran status.

FINAL FILING DATE:  Open Until Filled.  First cut-off is 5:00pm February 28, 2020.

IT IS MANDATORY THAT YOU COMPLETE THE SUPPLEMENTAL QUESTIONNAIRE. YOUR APPLICATION WILL BE REJECTED IF YOU DO NOT PROVIDE ALL NECESSARY INFORMATION.

THE POSITION

The Human Resources Department is accepting applications for the Regular and Full-time position of Information Technology Program Manager in the Information Technology Department.  The normal work schedule is Monday through Friday, 8 am–5 pm; a flex schedule may be available.

The City of Roseville promotes a no smoking atmosphere.

For more details on the position, please see the attached job flyer.

SUPPLEMENTAL QUESTIONNAIRE

1. Your responses to question 9, the applicant’s education, training and experience, will be scored using a pre-determined formula.  Your responses to these questions must be consistent with your employment application information.  This experience must also be described in the “Work Experience" section of this application.  Responses to the supplemental questionnaire that are inconsistent from your “Work Experience” section in the application will not be scored.  I understand and agree with the above instructions.

• Yes
• No

2. Was any of the work experience listed on your application an unpaid internship, or volunteer work?  If so, please list below which ones.
3. Why do you want to work for the City of Roseville?
4. Describe your management style. Specifically, how have you let your teams to be high performing?
5. How do you predict municipal governments will use technology differently in the next five years? How do you see yourself shaping the change?
6. Describe a significant change initiative that you led at your last organization. What were the major challenges, and how did you achieve success?
7. Which of the following Information Technology Divisions are you interested in leading and managing: Client Services (Service Desk), Business Solutions, Enterprise Solutions, Data Intelligence, Network Infrastructure, Cyber Security, and Strategic Planning & Digital Communications?
8. The City of Roseville technology infrastructure teams support networks, servers and storage, telecommunications, radio, cloud, and cyber security functions.  Please identify the technology infrastructure areas you’ve managed, how long, and any supervisory role you’ve held.  Please include years of experience supporting, and years supervising the infrastructure area, and the number of staff supervised.
9. How many years of experience do you possess in business application development/support or network/infrastructure support?

• Less than 3 years
• 3-5 years
• 5-7 years
• Over 7 years

10. How many years of experience do you possess providing functional supervision over assigned personnel?
    • Less than 1 year
    • 1-3 years
    • Over 3 years
11. How many years of experience do you have as a program manager, leading and managing a portfolio of projects?
12. How many years of experience do you have as a project manager, leading and managing the planning and implementation of business technology projects?
13. Please list any college or university degrees you have earned, include the degree, major and institution.

IT, a division of the Administrative Services Department, is divided into two teams: Software Development, and Endpoint and Infrastructure. Software Development involves writing and supporting software that enables City staff to deliver services more efficiently. Endpoint and Infrastructure is responsible for infrastructure, desktop, and mobile devices used throughout the City.

ABOUT THE POSITION

Endpoint and Infrastructure IT Analyst I: This entry level position has the full range of duties listed below can be performed in this job class but the incumbent is not expected to function at the same skill level as the higher positions and usually exercise less independent direction and judgment. This position receives more detailed instructions than the higher levels and may require a higher level of supervision and mentoring.

Endpoint and Infrastructure IT Analyst II: This is the mid-level Endpoint and Infrastructure IT Analyst position. It is filed by appointment when the department head has determined that an Endpoint and Infrastructure IT Analyst I is fulfilling all of the requirements of the Endpoint and Infrastructure IT Analyst at a higher level with more independence. At times, this position may do some training and supervision of an Endpoint and Infrastructure IT Analyst I as well as act as project lead for some less complex solutions. The incumbent must have demonstrated an ability to work independently and provide excellent customer service before advancing to this level.

The ideal candidate will embrace the City's emphasis on excellent customer service; will have a proven track record of reliability and dependability; will be detail-oriented and able to manage multiple tasks; will successfully perform work requiring analytical ability and be able to synthesize and summarize information; will use initiative and independent judgment; will be a team player who likes working with a variety of City staff and have a sense of  humor.

Please click on the PDF link below to review the complete job announcement.

This is an advanced journey level technical classification reporting to the Information Systems Manager. Under general supervision, the Information Systems Specialist provides complex technical support including network maintenance, setup, operation, and control of information systems hardware and software, and telecommunications activities, and supporting the Police Department. Employee may be required to work on-call, extended/off hours, holidays, and weekends. If assigned to the Police Department then a Police background and polygraph may be conducted.

Date Posted:           February 7, 2020

Classification:          SENIOR NETWORK ANALYST
                                  Open and Promotional recruitment

Work Schedule:       8 hours per day;
                                   5 days per week (Monday – Friday);
                                 12 months per year

Salary Range:          Step A            Step B            Step C            Step D            Step E
(monthly)               starting            6 mos          18 mos           30 mos          42 mos
                                 $8,363            $8,782           $9,220            $9,680         $10,165

Benefits:  Total Compensation Package:  Placement on salary schedule.  If a medical plan is selected, the employee will receive a contribution of $1,075.00/month toward the selected medical plan (through CalPERS), Delta Dental, and Life Insurance.  The employee pays the balance of their health premiums from their gross earnings on a pre-tax basis.  If a medical plan is not selected, employees will receive a contribution of $300.00/month toward single coverage for Delta Dental, and Life Insurance.  A vision plan (VSP) is also available.  Employees pay the worker contribution to the Public Employees Retirement System (PERS).

Current Vacancy:     Business Services Division; Information Technology Services Department;
                                   101 Twin Dolphin Drive; Redwood City, CA  94065-1064

Application Deadline:          Friday, February 28, 2020     (application and supplemental application must be received online, or in the Personnel Office by 5:00PM)

Job Summary:  Under the direction of the Manager, Network Services, perform a variety of specialized activities involved in the installation, configuration, operation, maintenance and repair of County Office and school district Local Area Network (LAN) and Wide Area Network (WAN) systems, servers and related equipment, hardware, software and applications; administer, evaluate, modify and assure proper security and operation of County Office network systems.

Essential Job Functions:              

• Perform a variety of specialized activities involved in the installation, configuration, operation, maintenance and repair of County Office and school district LAN and WAN systems, servers and related equipment, hardware, software and applications; administer remote and internal networks to facilitate access to system resources
• Inspect, troubleshoot and diagnose network system, server, hardware and application malfunctions to assure smooth running of network systems; resolve connectivity and other network problems and malfunctions; administer, configure, monitor and maintain network system servers and security; update servers with security patches and anti-virus software as needed
• Monitor and analyze network performance to assure smooth and efficient operation and identify problems, concerns and security issues; assure proper network usage, operations, resources allocation, bandwidth and connectivity; monitor, analyze and modify systems to meet County Office, remote and dial-up user needs
• Provide technical assistance and user support to County Office personnel, school districts, outside agencies and others concerning networks; respond to inquiries and provide detailed and technical information concerning network design, equipment, hardware, software, security, connectivity, configuration, malfunctions, applications, practices, techniques and procedures
• Assist in the planning, design, set-up, development and modification of computer and network systems; assist in the development and implementation of related projects; assist in preparing and development network plans including diagrams, drawings, spreadsheets and other documents; contact vendors to request pricing information for network hardware and software as directed
• Install and configure network hardware, cabling, servers, hubs, routers, printers, switches, modems, interface cards, data jacks and related equipment; replace cabling, equipment and devices as necessary; assure proper installation of server and work station software and test applications to assure proper operation
• Perform a variety of network administration activities including establishing and maintaining user accounts, passwords, e-mail accounts, internet connectivity, firewalls and designated programs and systems; analyze and respond to requests for network system and server installations, upgrades and modifications; determine appropriate hardware and software to meet requests
• Install server and work station software; test applications to assure proper operation; configure hardware and software to assure network access and smooth system operations; troubleshoot and resolve operating system malfunctions; obtain and install software updates and upgrades as needed
• Provide for the effective and efficient storage, retrieval, customization and archiving of data on servers; troubleshoot and resolve network and server-related database problems and malfunctions; assure data integrity; prepare, maintain and replace back-up data files; monitor available system disk space; move, compress and delete files to provide for program running as needed
• Prepare user stations and computer equipment for staff use; install and configure software and hardware and observe elements of the computer for evidence of incorrect performance; connect work stations to network server and assure proper operation; troubleshoot, diagnose and repair computer workstations and related hardware and software as needed
• Communicate with personnel, administrators and various outside agencies to exchange information and resolve issues or concerns; contact and collaborate with vendors in resolving network problems, issues and malfunctions
• Operate a variety of computers, servers, peripherals, testers, meters, tone generators, specialized software and hand tools; drive a vehicle to conduct work
• Maintain various records related to network documentation, routers, switches, firewall configurations, IP’s and assigned activities
• Research and evaluate new technologies for possible implementation; confer with users concerning system needs; provide recommendations concerning the purchasing and implementation of new technologies including network hardware and software

Qualifications:  Any combination of education and experience providing the job knowledge, skills, and ability for successful job performance will be considered for positions in this classification.  Typical qualifications would be equivalent to:

EDUCATION:   Bachelor’s degree in Computer Science or related field

EXPERIENCE:   Three (3) years of experience involving the installation, maintenance and repair of network systems and related servers, equipment, hardware and software

Specialized Skills and Knowledge:     

• Knowledge of practices, procedures and techniques involved in the installation, configuration, operation, maintenance and repair of network systems, servers and related equipment, hardware, software and applications
• Ability to perform a variety of specialized activities involved in the installation, configuration, operation, maintenance, and repair of County Office and school district LAN and WAN systems, servers and related equipment, hardware, software and applications
• Ability to perform a variety of network administration activities including establishing and maintaining user accounts, passwords, server and system back-ups, e-mail accounts and internet connectivity
• Ability to monitor, analyze, and modify systems to meet County Office, remote and dial-up user needs. Troubleshoot, diagnose, and resolve problems with network servers, hardware and software
• Knowledge of system utilities and design and program applications
• Ability to install and assure proper operation of server and work station software and updates
• Ability to administer, monitor and maintain network system security, servers and databases
• Knowledge of materials, methods and tools used in the operation, installation and repair of computer and network systems
• Ability to repair and replace hardware as needed
• Knowledge of WAN and LAN usage, implementation and network terminology
• Ability to assist in the planning, design, installation, configuration and modification of WANS and LANs
• Knowledge of principles, theories and techniques of network design
• Ability to configure network and user station settings to assure optimal utilization of system resources
• Knowledge of principles and techniques of systems and network analysis
• Ability to administer, evaluate and modify network systems to assure proper security and operation
• Knowledge of applicable types of cabling systems, servers, hubs, routers and other related equipment
• Ability to install and configure network hardware, cabling and related equipment
• Knowledge of principles, methods, and procedures of operating computers, networks, and peripheral equipment
• Knowledge of installation, maintenance, and repair of computer hardware, software, and peripheral equipment
• Knowledge of computer operating systems and software applications utilized by the County Office
• Knowledge of technical aspects of field of specialty
• Knowledge of record-keeping and report preparation techniques
• Ability to maintain records and prepare reports
• Ability to provide for effective and efficient storage, retrieval, customization and archiving of data
• Knowledge of interpersonal skills using tact, patience and courtesy
• Ability to establish and maintain cooperative and effective working relationships with others
• Ability to communicate effectively both orally and in writing
• Knowledge of oral and written communication skills
• Ability to work independently with little direction
• Ability to plan and organize work
• Ability to meet schedules and time lines

Physical Requirements:  Applicants must possess the physical abilities outlined below with or without accommodation.  San Mateo County Office of Education will consider reasonable accommodation requests.

• Dexterity of hands and fingers to operate a computer keyboard
• Hearing and speaking to exchange information in person and on the telephone
• Seeing to read a variety of materials
• Sitting or standing for extended periods of time
• Bending at the waist, kneeling, or crouching to file materials
• Lifting, carrying, pushing or pulling moderately heavy objects as assigned by the position.
• Reaching overhead, above the shoulders and horizontally.

Examination Process:  The examination process for this classification will consist of:

1. A scored rating by a screening panel of application materials, including supplemental questionnaire, for education, training, experience, completeness, and accuracy
2. An oral board examination (anticipated date- March 17, 2020)

Only the highest qualified candidates will be invited to attend the examinations.
Applicants will be notified of screening and examination results by e-mail or letter.

Personnel Commission

101 Twin Dolphin Drive

Redwood City, CA  94065

650-802-5300

classifiedjobs@smcoe.org

https://www.smcoe.org/about/personnel-commission/

Proof of citizenship or legal status will be required upon offer of employment.

San Mateo County Office of Education provides equal employment opportunity to all qualified persons.  The recruitment, testing, and hiring of all personnel will be without regard to race, ancestry, national origin, age, color, creed, religion, sex, gender identity or expression, sexual orientation, marriage status, medical condition, physical or mental disability, genetic characteristics, or veteran status.