The City of Lincoln is now accepting applications for Permit Technician I within our Community Development Department. This vital role supports the City's development services by performing a variety of technical permitting tasks, delivering exceptional customer service to the public, and processing permit applications with accuracy and efficiency. If you thrive in a fast-paced environment and enjoy helping your community grow, we invite you to apply and become a key part of our team.
DISTINGUISHING CHARACTERISTICS
Permit Technician I is an entry-level class in the Permit Technician series. Positions in this class typically have little or no directly related work experience and work under immediate supervision while learning job tasks. The Permit Technician I call is distinguished from the II level by the performance of less than the full range of duties assigned to the II level.
SUPERVISION RECEIVED AND EXERCISED
Permit Technician I receives immediate supervision from the Community Development Department Director or designee; and technical and functional supervision from an assigned supervisor.
ESSENTIAL FUNCTIONS
The following duties are not intended to serve as a comprehensive list of all duties performed by all employees in this classification, only a representative summary of the primary duties and responsibilities. Incumbent(s) may not be required to perform all duties listed and may be required to perform additional, position-specific duties.
- Responds to routine permitting inquiries and provides customer service to the public at the permit counter and via telephone, email and/or facsimile.
- Provides general information to the public regarding permitting processes.
- Receives and processes various types of permit applications; reviews application for accuracy and completeness.
- Researches and communicates the status of permits to applicants.
- Ensures that all permit records are kept and maintained as required in hard copy and electronic formats.
- Schedules inspections and pulls related permits for the Building Official.
- Calculates permit fees and provides fee estimates as requested.
- Routes plans to various City departments and/or divisions for review and sign-off; tracks plans and ensures their return in a timely manner.
- Perform a full range of technical duties in support of the Community Development Department’s services and activities in both planning and building services divisions including but not limited to, minor plan checks, and review and approve plans and accompanying documents on over-the-counter permits.
- Research, compile and analyze data for special projects and various reports.
KNOWLEDGE/SKILLS/ABILITIES
Knowledge of: Permitting process, policies and procedures; pertinent local, state and federal building, zoning, engineering, planning codes and regulations as it relates to the permit process; City permit and plan check procedures, rules, regulations and guidelines; plan review and inspection procedures; principles and practices used in building and planning processes; land use planning and related construction permitting; organization and operation of the City and outside agencies involved with development approval and coordination; customer service standards and protocol.
Skills: Performing a variety of technical and administrative permitting functions; responding to routine permitting inquiries and providing customer service to the public; processing permit applications and monitoring for compliance; communicate effectively verbally and in writing.
Abilities: Perform detailed, technical and specialized permit support work; make sound, independent decisions with established policy and procedural guidelines; respond to and effectively prioritize multiple phone calls, walk-up traffic and other requests/interruptions; represent the department and the City effectively in meetings with other departments, public and private organizations and individuals; organize and maintain a variety of files and records including those pertaining to permit approvals; coordinate and monitor the progress of permit approvals through City departments and outside agencies; assist customers with obtaining permits; establish and maintain effective working relationships with employees and those contacted in the course of the work.
PHYSICAL, MENTAL AND ENVIRONMENTAL WORKING CONDITIONS
Position requires sitting, standing, walking, reaching, twisting, turning, kneeling, bending, stooping, and squatting in the performance of daily activities. The position also requires grasping, repetitive hand movement and fine coordination preparing permits using a computer keyboard. Additionally, the position requires near and far vision in reading work related documents. Acute hearing is required when providing phone and personal service. The need to lift, drag and push files, paper and documents weighing up to 25 pounds is also required.
THE SELECTION PROCESS
The process may include an in-basket exercise, individual interviews, panel interviews and/or other related components. Only those candidates who have the best combination of qualifications in relation to the requirements and duties of the position will continue in the selection process. The candidate selected for the position will be required to complete a background check including reference checks, fingerprint check, medical exam, drug-screening and/or other related components.
Human Resources will make reasonable efforts in the examination process to accommodate persons with disabilities. Please advise Human Resources of any special needs a minimum of five days in advance of the selection process exam by calling (916) 434-3229 or emailing hr@lincolnca.gov. The City of Lincoln is an Equal Opportunity Employer.
The information contained herein is subject to change and does not constitute either an expressed or implied contract.
