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The Human Resources Department of the County of San Mateo is seeking well-qualified candidates for the position of Human Resources Information Systems Manager.

Overseeing the Human Resources (HR) Information Management Division of the office, the HR Information Systems Manager will:

• Oversee all Human Resources related systems

• Develop and implement short and long-term automation tactics and strategies

• Create process improvements, procedures, and end-user training guides

• Process employee data, generate HR-related reports, manage system upgrades, and maintain data integrity

• Build relationships with key stakeholders including the Information Services Department and partnering departments

• Manage the implementation and administration of electronic Civil Service/Personnel Files

• Provide supervision and coordinate staff support in a variety of information technology functions within the Human Resources Department

The HR Information Management Division is responsible for providing practical and innovative solutions to technology services and accomplishes this by leveraging user-friendly and up-to-date technology to increase efficiencies and maintain the integrity of HR information, enhancing services and transparency, providing accurate and timely reporting and analysis of workforce data and HR metrics, meeting and anticipating customer needs, establishing collaborative partnerships, measuring and monitoring process completion and quality of services.

The successful candidate will possess in-depth knowledge of HR-related software and how they work within a company's internal infrastructure, ensure all HR-related systems are regularly updated and compliant with labor regulations, translate technical information to simple language that any employee can understand, have excellent written and verbal communication skills, leadership skills, and enjoy driving positive change within an organization.

Current priorities for the division include:

• Implementation or enhancements of HR systems
• Data Analytics to predict workforce trends
• Streamline HR business procedures through technology
• Enhancing user adoption with our current HRIM system, Workday
• Rolling out HRIM upgrades and enhancements
• Configuring/implementing negotiated HCM required changes
• Expanding HR partners and managers' access to relevant information regarding their employees
• Leveraging technology to increase efficiencies in tracking, maintaining, and reporting HR metrics
• Enhancing the use of a document management system for employee personnel files
• Planning and coordinating the provision of desktop and server support services to ensure full utilization of technology resources
• Planning and coordinating the implementation of Voice-Over-IP (VOIP) in HR

The HR Information Systems Manager will be expected to stay current with trends and resources in information technology, evaluate, plan and implement the department's needs, have strong technical experience and expertise, and communicate effectively with executive leadership and business users. Human Resources is looking to streamline software making the customer user experience seamless through their career at the County of San Mateo.

Current information systems include Workday, NeoGov - Application Tracking System, Cornerstone - Learning Management System, SharePoint - electronic civil service files, Enviance - RSI Guard, Orgami - workers compensation. Technical knowledge in Workday is strongly preferred.

Duties of the position may include, but are not limited to, the following:

• Work closely with top management to determine areas which would benefit from automation and coordinate work within the department to implement appropriate systems; provide overall management of projects for the department
• Analyze and determine feasibility of automating programs, develop new applications, and modify existing applications

• Participate as the key department contact with the centralized Information Services Department to prepare and review needs analyses

• Perform departmental planning for automated systems and develop and manage the departmental automation budget

• Function as a team member working with managers in HR and with management of other departments in the development of integrated systems that affect more than one department

• Oversee staff and/or vendors to assure the department's needs are met

• Write procedures, memoranda, and instructional training material relating to staff use of automated systems

• Coordinate in-house user committee activities to assure that adequate resources are allocated to projects

• Supervise others doing administrative, technical, or clerical work in support of departmental automated systems

• Maintain and update manuals, code books, and computer control tables

• Research and resolve problem areas and discrepancies in computer programs

• Consult with staff on training needs and materials and develop and participate in in-service training programs to ensure proper data handling and transmission

• Make recommendations regarding department work-flow and operations to best take advantage of the benefits of new and modified automated systems

• Serve as Video Display Terminal Coordinator for the department, interpreting and implementing the County's policy as assigned

• Perform related duties as assigned

QUALIFICATIONS

Education and Experience:

Any combination of education and experience that would likely provide the required knowledge, skills, and abilities is qualifying. A typical way to qualify is:

Three years of analytical or administrative experience that involved the application of data processing principles and techniques.

Knowledge of:

• Principles and methods of systems and procedures analysis

• Data processing principles, techniques, and capabilities

• Principles of supervision and staff development

• Principles and methods of statistical reporting

• Technical writing principles and techniques

• Modern office methods, including record keeping, storage, and retrieval

Skill/Ability to:

• Analyze, evaluate, and develop systems and procedures for data processing applications
• Interpret departmental business needs and policies to Information Systems, the County Manager, other departments, and vendors

• Conduct systems analysis and feasibility studies

• Supervise the work of others

• Train in the use of data processing methods

• Prepare and present technical reports and recommendations

• Negotiate with Information Services and other departments to assure that the department's interests are known and met

• Communicate clearly and concisely orally and in writing

• Establish and maintain effective and cooperative working relationships with others

• Work independently

• Perform financial analyses of data processing applications and budgeting for such applications

TECHNICAL SPECIALIST - GIS

Salary Range: $25.73 - $35.35 (part-time/non-benefitted position)

DEFINITION

The position of Technical Specialist – GIS, will develop, support, and maintain new and existing GIS (Geographic Information System) layers and GIS user applications in a LAN/WAN and cloud environment. As part of the Information Technology Division, this position provides Town-wide GIS support to Town staff, with an emphasis on the Administrative Services Department (Economic Development and Community Events), and Development Services Department (Planning, Engineering, and Transportation Divisions).

DISTINGUISHING CHARACTERISTICS

This class is distinguished from the other positions in the Information Technology Division by its part-time status and the specific emphasis on development, implementation, and increasing usage of Geographic Information System by multiple departments. Under direction, the individual is responsible for organizing and performing analytical work within established schedules and standards using independent judgment and solving overall system problems.

SUPERVISION RECEIVED AND EXERCISED

Position reports to an Information Technology Analyst within the Administrative Services Department.  This is a journey level technical classification in the Information Technology Division.  Employees at this level will receive only occasional instruction or assistance as new or unusual situations arise and are fully aware of and follow operating procedures and policies.  Successful performance of work requires the ability to work independently, perform complex analyses and research, assist Town staff in the use of the GIS system, and effectively facilitate group discussions. 

ESSENTIAL JOB DUTIES

The position will be responsible for the following primary tasks, including:

• Develop and maintain geographic information
• Maintain the Town’s GIS base layer
• Provide ad-hoc geographic data manipulation
• Perform spatial analysis for all facets of the Town’s GIS including the vector and attribute information and system interfaces
• Train GIS users in classroom and one-on-one settings
• Develop system documentation and user manuals
• Provide technical assistance with GIS applications and queries to all departments and divisions, as required
• Perform movement of equipment, as needed (up to 50 pounds)
• Other related duties as assigned

QUALIFICATIONS

Knowledge of:

• The concepts and use of GIS systems in general; current versions of ESRI’s ArcGIS/ArcMap geographic information software suite
• Local Area Networking Concepts (Microsoft)
• SQL Server databases as well as all forms of databases in general
• Windows 7 and 10 or higher desktop operating systems
• Microsoft Office Professional applications; knowledge of Windows Server 2008/2012, SQL Server database applications, networking devices and protocols, peripheral devices (external drives, printers, plotters, etc.) and their integration into systems is a plus.

Ability to:

• Design GIS databases; develop map production system to support Town needs
• Research and determine the accuracy of new and existing map layers through inspections and documentations
• Develop a map/layer library; standardize GIS methodology and document the GIS system; develop system handbook and procedures; maintain GIS layers
• Prepare customized reports based on spatial analysis and data linkage
• Maintain knowledge of GIS innovations and related hardware/software
• Conduct ongoing training for GIS users; analyze information needs and apply GIS technological solutions in satisfying customer needs.

Skill in:

• Communicating clearly, concisely, and effectively with a variety of personnel and vendors
• Establish and maintain effective working relationships
• Analyze data and information and draw logical conclusions
• Make mathematical calculations
• Understand customer requirements and translate them into GIS terms and actions
• Use independent judgment and initiative to make GIS recommendations; interpret, explain and apply policies, procedures, rules, and regulations; and understand and follow verbal and written directions.

EXPERIENCE AND EDUCATION

Any combination equivalent to two (2) years of college level coursework from a fully accredited college or university with a major in GIS, geography, computer science or a related field or three (3) years of related GIS work experience using ESRI products including ArcGIS and ArcMap.  Experience with Tyler Technologies Energov Land Management application is also desirable. A Bachelor’s Degree is highly desirable. 

RECRUITMENT CONTACT

Contact Phone: (925) 314-3327

Contact Email: cpriest@danville.ca.gov

Please note, applications are not being accepted online for this position.  Applications can be picked up 24/7 from the Belmont Police Department - 1 Twin Pines Lane, Belmont, CA 94002.  

Your law enforcement career starts here!

The Police Cadet position is an exceptional opportunity for those who aspire to become a Belmont Police Officer and are looking to begin their career in Law Enforcement. Succesful Police Cadets may be eligible for promtion to Police Recruits as positions become available. 

This limited duration, non-sworn position performs a variety of field and office duties to support and/or accomplish the goals and objectives of the Police Department. Police Cadets may work independently or may be teamed with other Police Department and/or City personnel to perform a variety of duties which are focused on community education, problem resolution, assistance to the police officers, or traffic and parking enforcement.

The Belmont Police Department is a full-service agency comprised of the Support Services, Operations, and Administrative Divisions, which provide a high degree of community support through problem solving and effective professional policing efforts.

Typical duties include, but are not limited to:

• Patrol City streets and roads – inspect for parking violations and enforce ordinances

• Vehicle abatement functions

• Routine driving assignments and errand running in support of sworn staff.

• Transport various items from the crime lab and City Hall.

• Transport police vehicles to other locations as needed.

• Direct and control traffic, crowds and congestion during emergency situations or special events.

• Respond to general inquiries from the public at the front counter onthe phone or in the field.

• Receive and process found, recovered or stolen property and evidence.

• Conduct research and provide disposition of cases as needed.

• Assist in non-injury accident investigations and calls for service and write applicable reports.

The City of Belmont is an EQUAL OPPORTUNITY EMPLOYER.

We will accommodate requests for accommodations pursuant to ADAAA upon request. 

Provide customer service related to Central Park / Lake Elizabeth boating operations in an efficient and courteous manner. Supervise activities on lake and surrounding areas. Respond to visitor concerns, operate a cash register, provide correct change, handle credit card transactions, maintain a clean and well-equipped worksite. Works well as part of a team in a fun, fast-paced outdoor environment. Employees are expected to work weekends and holidays.

EXAMPLES OF DUTIES (This is a general description of duties and is not all-inclusive)

Team Member

• Assist Team Leader in daily boating operations
• Provide customer service to park visitors related to Central Park boating operations
• Perform routine maintenance on and inspection of boat fleet and equipment
• Educate public on safe boating procedures and park policies
• Assist park visitors and answer questions or resolve visitor concerns in a courteous manner
• Set up and take down boat rental station; take out from and return boats to storage 

Team Leader

Performs all duties of Team Member and also the following:

• Train and supervise Lakefront Team Members
• Operate patrol boat and supervise lake activities
• Ensure safety of park visitors utilizing the lake for boating and fishing
• Enforce park policies pertaining to lake activities

The Menlo Park Fire Protection District invites you to apply for the position of Information Technology Support Assistant (Public Service Assistant I/II).  This is a part-time, temporary position for the technically oriented person that requires flexible hours.  It is an ideal opportunity for a MIS, Computer Engineering, or Computer Science major, college graduate or for those who are computer literate and would like to develop skills and gain hands-on experience in website management and help-desk and desktop support. This position reports to the IT Manager.

Job Summary

Perform all aspects of support related to the day to day computing needs for District employees. Provide support via phone, e-mail and Intranet as well as perform problem determination at the users’ workstations throughout the District.
 

Responsibilities

• Diagnose and resolve desktop computer problems and requests from users in a timely manner. Provide assistance via phone, e-mail, remote access, and onsite support; escalating more complex requests to senior staff members. Log requests into the help system
• Install, configure, and troubleshoot hardware, including desktops, laptops, peripherals, network equipment
• Install, configure, and troubleshoot software packages, including operating systems, desktop software and custom applications
• Conduct internal software upgrades
• Maintain inventory and prep hardware for recycling. Assist in creating documentation and training manuals.
• Data Entry. Input and Quality Control Index customize forms to database
• Train end-users in operating systems, application programs, and basic computer functionality.
• Special Projects assigned

Minimum Qualifications

• Attention to detail
• Analyze situations accurately and adopt an effective course of action.
• Ability to maintain calm demeanor under customer deadline pressures
• Excellent communication skills, both written and verbal
• Maintain confidentiality.
• Strong initiative, self-motivation, and ability to complete tasks on time
• Ability to work well in a fast-paced, team environment
• Working knowledge of  Windows 10 / OS X Desktop Operating Systems
• Working Knowledge of the Microsoft Office Suite / Office 365
• Working knowledge of IOS operating system for tablets and phones
• Familiarity of Desktop and Laptop hardware components
• Familiarity with basic IT concepts

Additional Qualifications

• Working towards a Degree in Computer Science, Computer Engineering, Information System Technology or related degree
• Knowledge of network protocols and topology a plus
• Preferred A+ Certification and/or Network+ Certification
• Knowledge of imaging software a plus

Selection Process

Applications are accepted until filled.  Interested candidates are encouraged to apply early.   Only those candidates who have the best combination of qualifications in relation to the requirements and duties of the position will continue in the process.  Meeting the minimum qualifications does not guarantee continuation in the process.

TO VIEW JOB ANNOUNCEMENT, CLICK JOB PDF OR JOB ANNOUNCEMENT URL BELOW.

San Mateo County Health is seeking a well-qualified individual for the position of IS Application Support Analyst II – Behavioral Health & Recovery Services - Extra Help.
 
The current vacancy is extra help in the Health Information Technology Division. This position is currently located in San Mateo, CA, but will travel/drive throughout the County to perform duties of the job.
 
Primary responsibilities will include:   

• Interviews, analyzes, and documents end user work processes and systems requirements; conducts systems walk-throughs and technical reviews; develops or refines system specifications, including evaluating and testing vendor software packages for conformance with user requirements and priorities.
• Project Coordination, monitor existing and upcoming projects, evaluate project requests and write business requirements document for proposed projects
• Ability to create and gather business requirements from end users/new requests
• Liaison with Information Services Department (ISD) to ensure that department needs are addressed and met
• Consults with supervisors regarding information technology related issues, needs, and services; conducts special research assignments, gathers data, and prepares reports for consideration by management or special committees.
• Develops and recommends comprehensive standards, policies, procedures, and technical documentation.
• Responds to and resolves software users' inquiries and complaints and escalates problems or issues to vendor representatives as needed.
• Troubleshoots and/or resolves application-related issues in-person, over the phone or remotely.
• Individually or as a team member, works on and is responsible for software applications research, development, conversion, installation, and maintenance projects, including planning, organizing, and defining project requirements, methods, and end objectives in consultation with end users; coordinates project activities with team members, other section staff, user representatives, and outside vendors.

>>> As of 12/6/19 the application deadline for this recruitment has been changed to "Open Until Filled".  Interested and qualified applicants are encouraged to apply immediately.  The position may close without notice as soon as a sufficient number of qualified applications are received. First review of applications will be on January 3, 2020.<<< 

THE POSITION

The City of Union City is currently seeking a part-time, 30 hours per week, Recreation Program Coordinator who will specialize in Teen Programs and Special Events. Under general supervision, the Recreation Program Coordinator is responsible for the development, implementation, coordination, and direction of a broad range of recreation programs and services with an emphasis in innovative and cost covering teen programming and special event planning. The required work schedule may including working weekends and holidays as necessary.

ESSENTIAL DUTIES

Duties may include but are not limited to the following: 

• Plans, implements, manages, and evaluates recreational programs and activities for all ages; including volunteer services and special events.  

• Develops, coordinates and implements creative program ideas.  

• Interviews, trains, and supervises seasonal, part-time, and volunteer staff.  

• Assists in grant and budget administration and other administrative functions, as assigned.  

• Maintains supply and equipment inventory as needed.  

• Develops positive relations with participants, families, and community residents.  

• Answers inquiries and provides other services to the public, as needed.  

THE POSITION
The City of Hayward is excited to announce its recruitment for the position of Family Counselor. Under general direction, the Family Counselor provides crisis intervention, counseling, and referral services to youth, families, and individuals and performs other related duties as required, such as school based, case management, and gang prevention/intervention services. This position is partially funded by Alameda County Probation Department, Delinquency Prevention Network, RFP 901499.

DEADLINE TO APPLY: Next review scheduled for September 19, 2019; First round applicants need not reapply; Open Until Filled

DISTINGUISHING CHARACTERISTICS

This is a journey level professional classification and the incumbent performs the full range of counseling duties within the Youth and Family Services Bureau of the Hayward Police Department.  Employees at this level receive occasional instruction as new or unusual situations arise. Positions in this classification differ from the higher level Counseling Supervisor in that the latter is responsible for providing direct supervision to professional and clerical staff.

APPLICATION AND SELECTION PROCEDURE
To apply for this posting, please create an account profile with Government Jobs by clicking on the following link https://www.governmentjobs.com/Home/ApplicationGuide as your CalOpps profile information will not transfer automatically to Government Jobs.

THE POSITION

Under general direction, the Web and Database Administrator coordinates the design, development, programming, and maintenance of the City’s Internet and Intranet web sites; maintains on premise and cloud databases and related services, including the security, effectiveness, efficiency, appeal and troubleshooting of databases; and develops databases and/or web applications that are in compliance with applicable city government requirements, standards and best practices.

ESSENTIAL DUTIES

Duties may include but are not limited to the following: 

• Strategically plan, develop, execute and manage the City website (architecture, format and design) in a way that makes it user friendly and effective;
• Design and optimize city Intranet site on SharePoint, using feedback from department leads and power users. 
• Ensures the clear, comprehensive and accurate presentation of the City’s on-line presence in the Internet/Intranet web sites.
• Design, develop and maintain web site documents, templates, graphics and navigational tools;
• Work cross-functionally among City departments to determine needs and ensure web solutions are developed to address those needs;
• Collaborate with the Communications and Marketing team to ensure proper branding and messaging is integrated into the architecture and content of the web sites;
• Track, measure and report on key website metrics for effectiveness of customer engagement;
• Keep current on emerging trends to ensure optimal user experience and engagement;
• Design, develop and maintain highly available databases, developing project plans that translate department needs into technical requirements.
• Execute complete database solutions from evaluation to implementation. This may include researching and implementing “off the shelf” database applications or the development of unique in-house applications which should be protected by an appropriate authorization constraint;
• Develop and enforce data management standards and/or new development protocols that promote standards and ensure that all applications are fully compliant with applicable regulations and best practices;
• Work closely with IT peers to maintain the integrity of the city’s data through multiple access schemes; facilitate sharing of common data by overseeing proper key and index management. Monitor database backups, install, upgrade and maintain database software; restore and/or recover data as necessary;
• Create data flow and data life-cycle documentation; develop and maintain internal database documentation describing requirements, design specifications, implementation and ongoing changes in applicable procedures for use by end users as well as other network personnel.