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City of Sunnyvale

Human Services Manager

Regular Full-Time Employment Opportunity

The final filing date is Wednesday, December 3, 2025 at 5:00 pm

The City of Sunnyvale is seeking a Human Services Manager to join the Housing Division of the Community Development Department. The Housing Division is a passionate and hardworking group of professionals dedicated to addressing the housing and human service needs of the community. We work collaboratively to achieve our housing goals and foster an innovative and team focused work environment. The Human Services Manager will oversee a team of housing staff who focus on human services and unhoused services and programs within the division.

Under general direction of the Housing Officer, the Human Services Manager will oversee coordination and implementation of new homeless service programs as well as manage existing funding partnerships which support housed and unhoused residents of Sunnyvale. The selected candidate will foster and maintain strategic partnerships with public and private entities to identify opportunities and deliver measurable results. The Human Services Manager will coordinate outreach and engagement strategies, attend public hearings as needed, and may serve as staff liaison between the City and partners countywide. 

Minimum Qualifications

Education/Experience

A bachelor's degree from an accredited college or university in public administration, business administration, social sciences, communications, planning, or related field; AND

Four (4) years of increasingly responsible experience in homeless services, social work, human services, affordable housing, social justice, or related field, including one (1) year of experience in a lead or supervisory capacity.

A complete application consists of a City application and responses to the required supplemental questions.  The position opens on Tuesday, November 4, 2025 and the final filing date is Wednesday, December 3, 2025, at 5:00 pm.  Candidates are asked to fully describe any training, education, experience, or skills relevant to this position. 

Salary:  $153,784.00 - $192,230.00 Annually

For complete information regarding this current opportunity, please visit: Sunnyvale.ca.gov and click JOBS

To apply, click the following link:

https://www.governmentjobs.com/careers/sunnyvale/jobs/5130717/human-services-manager

Job Description Link:

https://www.governmentjobs.com/careers/sunnyvale/classspecs/1794737

About the Department

The City of San José’s Department of Parks, Recreation and Neighborhood Services (PRNS) is looking for people who want to make San José a better place to live. Our mission is to connect people through parks, recreation, and neighborhood services for an active San José. ActivateSJ, PRNS’ latest strategic work plan, is committed to establishing healthy communities that inspire belonging by following the guiding principles of stewardship, nature, equity & access, identity, and public life.
  
 The Department creates and activates thriving places where people live, work, play, and learn, which includes over 40  community centers, 10 regional parks, over 200 neighborhood parks, Happy Hollow Park & Zoo, 290 playgrounds, and 65 miles of trail. We take a fun approach to public service, and value the public’s trust. Our team is collaborative, supportive, and innovative. We are a fast-paced organization that takes decisive action after thoughtful planning.
 
For more information, please visit activatesj.org.

Position Duties

The Parks, Recreation and Neighborhood Services Department is currently seeking to fill one (1) full-time Parks Manager vacancy in the Parks Division at Happy Hollow Park & Zoo.

The total salary range for the Parks Manager classification is $143,860.08 - $175,309.68 annually. 

This salary range includes an approximate five percent (5%) ongoing non-pensionable pay. Actual salary shall be determined by the final candidates’ qualifications and experience. 

The City of San José’s Parks, Recreation and Neighborhood Services Department (PRNS) is seeking an innovative and results-driven Parks Manager to lead Happy Hollow Park & Zoo (HHPZ) — the City’s flagship destination known for its blend of family recreation, wildlife conservation, and environmental education. 

The Parks Manager serves as the General Manager for Happy Hollow Park & Zoo (HHPZ), providing strategic leadership and operational oversight for all facets of the park and zoo. This includes animal care and welfare, rides and attractions, entertainment programs, maintenance, guest services, food and beverage, business operations, education, and conservation programming. The position ensures the delivery of safe, high-quality experiences for guests, animals and staff while advancing the City’s goals of equity, stewardship, and sustainability. 
 

Key Responsibilities

Direct daily operations of HHPZ, including animal care, maintenance, attractions, guest services, security and public programming.  Oversee business operations such as admissions, concessions, memberships, and revenue programs to ensure fiscal sustainability and continuous improvement.  Lead and develop a diverse team of staff and supervisors, fostering a culture of collaboration, accountability, and innovation.  Develop and manage operating and capital budgets, contracts, and vendor relationships.  Plan and implement capital improvement projects, including animal exhibit renovations, infrastructure upgrades, and facility enhancements. 

 

Ideal Candidate

The ideal candidate is a strategic, innovative, and politically astute leader with experience managing complex park, zoo, or destination operations.

• Strong fiscal and business management skills, including experience with revenue generation, budgeting, and contracts. 
• Knowledge of zoo operations, animal care standards, and guest experience best practices. 
• Excellent communication and relationship-building skills with staff, partners, and the public. 
• Proven ability to manage multiple priorities and deliver data-driven results in a dynamic environment. 
• Commitment to the City’s values of inclusion, sustainability, and community service.

Key Priorities

• Strengthen the partnership with the Happy Hollow Foundation to support fundraising, conservation, and education initiatives. 
• Lead capital improvement projects that enhance guest experience, animal habitats, and park infrastructure. 
• Grow revenue-generating programs including memberships, concessions, and special events for fiscal sustainability. 
• Position HHPZ as a national leader in animal care, conservation, and nature-based education, maintaining HHPZ’s 35-plus years of accreditation with the Association of Zoos and Aquariums. 

How to apply

To view the full announcement for this exciting opportunity with the City of San Jose and to apply online, please visit the City of San Jose’s careers page by clicking on the URL link below.

Job Announcement URL

https://www.governmentjobs.com/careers/sanjoseca/jobs/5136936/parks-manager-happy-hollow-park-zoo-parks-recreation-and-neighborhood-ser?pagetype=jobOpportunitiesJobs

 

 

Assistant Water Resources Specialist I: $112,985.60 - $144,539.20 Annually
Assistant Water Resources Specialist II: $124,696.00 - $159,619.20 Annually

Overview:

The Water Supply Planning team is responsible for Valley Water’s long-range water supply planning to ensure water supply reliability for Santa Clara County, as well as comply with federal and state water supply reporting requirements. The Assistant Water Resources Specialist will perform various technical and administrative assignments to support the analysis, policy development, implementation, and administration of water supply planning efforts and associated plans.   

Our Commitment: 
We are committed to building and sustaining a working environment where all individuals are respected and valued. We believe every member of our team brings unique perspectives that enhance our ability to serve the public effectively. By fostering a workplace with employees from the communities we serve, we broaden our collective understanding of the world around us and strengthen our mission to equitably provide safe, clean water, natural flood protections, and environmental stewardship.

About Valley Water:
Valley Water is a public agency with an operating and capital budget of $964 million, and over 900 employees. With headquarters in San José, Valley Water provides water supply, enhances streams and watersheds through creek restoration and habitat protection, provides flood protection for homes, schools, businesses and roadways, and partners with other agencies to provide trails and open space for the community.

 

Key Responsibilities include, but are not limited to:

• Support the development of Valley Water's long-range water supply plans and regulatory compliance reports, including Water Supply Master Plan (WSMP) and annual reporting; Urban Water Management Plan, and Central Valley Project Improvement Act Report.
• Lead annual updates and reporting to meet federal and state regulatory requirements. 
• Collect and compile retailer water use data and handle data entry and retrieval from Water Supply Planning Database. 
• Research and review relevant studies, policies, and peer agencies’ practices pertaining to water supply planning and present summary and finding to support management needs and planning efforts.
• Respond to information and data requests from stakeholders and public.  
• Support the preparation of meeting materials (agendas, presentations, notes) for Board and Committee meetings and follow up on action items, as well as outreach efforts. 
• Attend relevant workshops, webinars, and meetings and share notes with unit or Water Supply Division.
• Analyze data and information to support project evaluation and develop recommendations.

Ideal Candidate's Background Includes:

Applicants whose experience and background best match the ideal experience, knowledge, skills, abilities, and education are considered ideal candidates for the position. To determine the top candidates, each applicant will be assessed based on the ideal candidate criteria as listed below.

Ideal Experience:

Assistant Water Resources Specialist Level I: One year of professional level experience with responsibility for water supply planning, water resources management, environmental planning, or hydrology.

Assistant Water Resources Specialist Level II: Three years of professional level experience with responsibility for water supply planning, water resources management, environmental planning, or hydrology.

Ideal Knowledge, Skills, and Abilities for Assistant Water Resources Specialist I:

• Knowledge of principles and practices of water resources management, water supply planning, and hydrology.
• Strong written and oral communication skills.
• Strong analytical and problem-solving skills
• Ability to interpret and summarize information and communicate the findings to a variety of internal and external audiences.
• Ability to adapt to new challenges and learn new skills/knowledge quickly.
• Ability to work both independently and as part of a team in a fast-paced environment with strong initiative and self-motivation.

Ideal Knowledge, Skills, and Abilities for Assistant Water Resources Specialist II (in addition to level I):

• Practices of researching water resources issues, evaluating alternatives, making sound recommendations, and preparing and presenting effective and technical reports.
• Thorough knowledge of principles and practices of water resources management, water supply planning, and hydrology.
• Ability to review and analyze policies, legislation, and environmental documentation and develop recommendations.

Ideal Training and Education:

Graduation from an accredited four-year college or university with major coursework in hydrology, water resources management, civil or environmental engineering, physical sciences, and natural sciences.

 

Possession of, or ability to obtain, an appropriate, valid California driver's license. Individuals who do not meet the driver's license requirement due to a disability will be considered for a reasonable accommodation on a case-by-case basis.

To review the Classification Specification, please click here

Water Supply Planning and Conservation Unit (Position Code 1086) 
Valley Water Telework Program: Eligibility for telework will depend on the type of work performed, operational needs, and the ability for the employee to perform the essential functions of their job duties while teleworking. Employment with Valley Water requires employees to live within 150 miles of their primary physical work location located in San Jose, California by their start date.

This position is eligible for a hybrid telework schedule, typically working 40% remote and 60% onsite.

STREET MAINTENANCE OPERATOR I/II

Closes November 20, 2025 or 100 applicants, whichever occurs first. 

A completed online employment application 

Incomplete or late applications will NOT be accepted.

Resumes will NOT be considered in lieu of the required employment application.

SUMMARY DESCRIPTION

Under immediate supervision (Street Maintenance Operator I) or general supervision (Street Maintenance Operator II), performs semi-skilled to skilled maintenance, repair, and construction work assigned to the streets division; operates maintenance and construction tools and equipment; performs a variety of maintenance tasks relative to assigned area of responsibility.

DISTINGUISHING CHARACTERISTICS

Street Maintenance Operator I: This is the entry level class in the Street Maintenance Operator series. This class is distinguished from the Street Maintenance Operator II by the performance of the more routine tasks and duties assigned to workers in this series. Employees at this level are not expected to perform with the same independence of direction and judgment on matters related to established procedures and guidelines as are positions allocated to the II level. Since this class is typically used as a training class, employees may have only limited or non directly related work experience. Employees work under immediate supervision while learning job tasks.

Street Maintenance Operator II: This is the full journey level class within the Street Maintenance Operator series. This class is distinguished from the Street Maintenance Operator I by the assignment of the full range of duties assigned. Employees at this level receive only occasional instruction or assistance as new or unusual situations arise, and are fully aware of the operating procedures and policies within the work unit. Positions in this class are flexibly staffed and are normally filled by advancement from the I level.

REPRESENTATIVE DUTIES

The following duties are typical for this classification. Incumbents may not perform all of the listed duties and/or may be required to perform additional or different duties from those set forth below to address business needs and changing business practices.

1. Handle complaints and answer questions from the public.

2. Perform general electrical, painting, plumbing and carpentry work as needed.

3. Make minor adjustments on service equipment; maintain tools and equipment in working order.

4. Oversee the work of community service workers.

5. Maintain logs of daily activities.

6. Assist in other areas as needed.

7. Perform related duties as required.

8. Repair and replace street surfaces, sidewalks, curbs, and gutters including back filling trenches and evacuations.

9. Perform the maintenance, repair, construction, and installation work of streets, storm drain, parking lots, street lights, traffic striping, and traffic control signs and signals.

10. Remove hazards from the roadway and other public rights of way.

11. Operate a variety of motorized equipment and specialized maintenance equipment.

12. Perform repaving, patching, overlaying, chuck hole, and crack sealing repair of asphalt.

13. Perform underground service alert locating, marking and notification.

14. Lay out and install traffic signs and pavement markings.

15. Repair and maintain storm drain lift stations.

16. Conduct traffic count surveys.

17. Maintain storm detention ponds, including cleaning, repairing, and spraying weeds.

18. Respond to hazardous materials spills.

Overview: 

Valley Water seeks a collaborative, detailed-oriented and customer-service focused individual to join the Water Revenue team as a Management Analyst I. The incumbent will be public facing, engaging with water customers and well owners throughout Santa Clara County. As a member of the Water Revenue team, key responsibilities include generating and processing water bills; providing excellent customer service in person, by phone and via email; ensuring all data is processed and captured in an accurate and timely manner; and collaborating with colleagues. The work is cyclical with periods of high volume (annual, semi-annual, and monthly billing cycles) and technical by nature (i.e., unmetered water customers). Ability to navigate multiple systems in the course of daily work is necessary (i.e., databases, files, billing system, GIS resources); bilingual is a plus. Members of the Water Revenue team occasionally go offsite to perform field checks.

Our Commitment: 
We are committed to building and sustaining a working environment where all individuals are respected and valued. We believe every member of our team brings unique perspectives that enhance our ability to serve the public effectively. By fostering a workplace with employees from the communities we serve, we broaden our collective understanding of the world around us and strengthen our mission to equitably provide safe, clean water, natural flood protections, and environmental stewardship.

About Valley Water:
Valley Water is a public agency with an operating and capital budget of $964 million, and over 900 employees. With headquarters in San José, Valley Water provides water supply, enhances streams and watersheds through creek restoration and habitat protection, provides flood protection for homes, schools, businesses and roadways, and partners with other agencies to provide trails and open space for the community.

 

Key Responsibilities include, but are not limited to:

• Customer service: provide exceptional internal and external customer service, in person, by phone, or via email. Engage with well owners, retailers, farmers, and other departments at Valley Water. 
• Revenue collection duties: generate and process bills that may include groundwater, treated water, surface water or recycled water. 
• Technical and detail-oriented: audit all water bills for accuracy. Support other analysts and supervisor as needed. The Water Revenue team manually reviews and audits nearly 6,300 bills each year of which about 80% are for unmetered water customers.
• Administrative tasks: filing, scanning, organizing records, and occasional cashiering duties.

Ideal Candidate's Background Includes:

Applicants whose experience and background best match the ideal experience, knowledge, skills, abilities, and education are considered ideal candidates for the position. To determine the top candidates, each applicant will be assessed based on the ideal candidate criteria as listed below.

Ideal Experience:

• Two (2) years of experience in revenue collection and customer service.
• Hands-on experience generating, reviewing, and reconciling bills (e.g., water, utilities, or municipal services) with attention to timelines and data integrity.
• Experience with maintaining large datasets, while ensuring accuracy across multiple systems.
• Public sector experience with water districts, utilities, or municipal agencies.

Ideal Skills and Abilities:

• Ability to plan and prioritize work effectively during high-volume billing cycles with competing deadlines.
• Strong accuracy in data entry, billing calculations, and customer correspondence.
• Ability to understand current procedures and suggest enhancements to improve efficiency and consistency.
• Ability to navigate between billing software, databases, file management systems, and other internal applications in the regular course of daily work.
• Ability to handle customer inquiries with professionalism, empathy, and clarity (via phone or email, and in person). 
• Establish and maintain effective working relationships with those contacted in the course of work.
• Bilingual, especially Spanish speaking, is a plus.

Ideal Knowledge:

• Knowledge of financial or billing software.
• Understanding of basic accounting or revenue collection principles.

Ideal Training and Education:

Equivalent to a Bachelor’s degree from an accredited college or university with major coursework in public administration, business administration, accounting, finance, or a related field. 

Substitution:

Directly related experience may be substituted for the college requirement on the basis of one and one-half years of experience for one year of education to a maximum of four years.

Possession of, or ability to obtain, an appropriate, valid California driver's license. Individuals who do not meet the driver's license requirement due to a disability will be considered for a reasonable accommodation on a case-by-case basis.

This position is eligible for a hybrid telework schedule, typically working 40% remote and 60% onsite, after completion of the probationary period (one year).

About the Department

THE COMMUNITY
As the Capital of Silicon Valley, San José is a global center for innovation, creativity, and technology. Home to more than one million residents, it is the 12th largest city in the United States and the third largest in California, serving as the cultural and economic heart of the Bay Area’s world-renowned
tech corridor.

San José offers a unique balance of urban vitality and community warmth. With a dynamic economy, a Mediterranean climate, a thriving arts and food scene, and a commitment to sustainability, the City provides an exceptional quality of life. Residents enjoy more than 200 parks, over 60 miles of trails,
and proximity to both the Pacific coast and the mountains—making San José an extraordinary place to live, work, and innovate. 

Guided by the Envision San José 2040 General Plan, the City is committed to smart growth, environmental stewardship, and equitable development. San José has earned national recognition for its leadership in climate action, digital equity, and data-driven governance, and it continues to push the boundaries of what a modern, connected city can be.

The City of San José government operates under a Council–Manager form of governance, with almost 7,000 employees and a $5.6 billion annual budget supporting a diverse and engaged community. As one of the most forward-thinking municipal organizations in the nation, San José is embracing technology as a cornerstone of service delivery—transforming the way residents move through the City, connect to resources, and experience government.

Within this environment, the Department of Transportation (DOT) plays a central role in advancing the City’s vision of a safe, sustainable, and technology-enabled mobility system. DOT is reimagining urban transportation through smart infrastructure, connected data systems, and real-time analytics that enhance traffic management, pedestrian and bicycle safety, and multimodal access.

For an innovative technology leader, San José represents an unparalleled opportunity to shape the digital backbone of a next-generation transportation network—one that reflects the spirit of Silicon Valley and the City’s deep commitment to public service, inclusivity, and innovation.

THE CITY GOVERNMENT
The City of San José is a full-service Charter City and operates under a Council-Manager form of government. The City Council consists of 10 council members elected by district and a mayor elected at large. The City Manager, who reports to the Council, and her executive team provide strategic leadership that supports the policy-making role of the Mayor and the City Council and motivates and challenges the organization to deliver high quality services that meet the community’s needs. The City actively engages with members of the community through Council-appointed boards and commissions.

In addition to providing a full range of municipal services including police and fire, San José operates an airport, municipal water system, a regional wastewater treatment facility, some 200 neighborhood and regional parks, and a library system with 24 branches. The City also oversees convention, cultural, and hospitality facilities that include the San José McEnery Convention Center, Center for the Performing Arts, California Theater, Mexican Heritage Plaza, Dolce Hayes Mansion and Conference Center, and the SAP Center San José – home of the National Hockey League’s San José Sharks.

City operations are supported by 6,999 positions and a total budget of close to $5.6 billion for the 2025-2026 fiscal year. San José is dedicated to maintaining the highest fiscal integrity and earning high credit ratings to ensure the consistent delivery of quality services to the community. Extensive information regarding San Jose´ can be found on the City’s website at www.sanjoseca.gov.

THE DEPARTMENT
With an annual Operating and Capital Budget of $464 million and 541 employees, DOT’s mission is to equitably serve our diverse community and enhance quality of life by planning and operating safe transportation systems, promoting sustainable transportation choices, and maintaining
resilient infrastructure.

In alignment with its mission and ambitious goals in the Envision San Jose 2040 General Plan, the Department of Transportation (DOT) is focused on transforming the City’s transportation system to support a modern and vibrant urban environment through initiatives and projects such as the
following:

San Jose Regional Rail Projects: A transformative $10 billion regional investment in major transit including High Speed Rail, BART, Caltrain electrification, and the expanded Diridon Transportation Center.

Vision Zero San Jose: A cutting-edge traffic safety initiative to eliminate deaths and severe injuries on our roadways through rigorous crash data analytics, detailed street safety audits, engineering solutions, education and enforcement.

Pavement Maintenance and Complete Streets: The inclusion of progressive “Complete Street Standards and Guidelines” in DOT’s $128 million annual pavement maintenance program to create a street system that is safe, connected, and convenient for all types of users, ages and abilities including pedestrians, bicyclists, transit riders, and motorists.

Smart City Initiatives: DOT is at the forefront of San Jose’s efforts and projects to enhance service delivery through technology and innovation initiatives such as Smart LED streetlighting, automated vehicle implementation, and advanced traffic signal management.

Position Duties

Under the direction of the Assistant Director of Transportation, the Information Technology (IT) Manager will plan, lead, manage, and execute the technology and innovation efforts of DOT.

This position is open until filled with a first review date scheduled for November 21, 2025.

The DOT Information Technology (IT) Manager will refine and manage the DOT information technology roadmap, which fuses departmental priorities and opportunities with technology and resource needs. The business plan includes coordination with the IT Department to assess centralized capabilities and opportunities for partnership and advancement of key strategies and systems. Some of the top priorities include:

Implementing innovative field technology improvements and integrated data systems – With the transportation and utility infrastructure spread across 178 square miles of the City, most of the Department’s work, particularly maintenance of the infrastructure, occurs in the field. With
the growth of advanced technologies like the Internet of Things (IoT) and Artificial Intelligence (AI) the City has an opportunity to strategically deploy innovations that could save time and resources, as well as improve response times. The IT Manager will work with the IT Department, the City Manager’s Office, and other City Departments to lead the assessment of existing processes and systems to identify, develop, and implement automated workflows to improve efficiency and productivity.

Automating, updating, and supporting multiple IT Systems – DOT has a number of important IT needs and coordination efforts that are identified and prioritized in the DOT IT Business Plan. These projects include the maintenance and development of feature request applications in our Salesforce Work Order platform, updates to the Geographic Information System (GIS), and upgrades of various administrative and engineering databases.

Coordinating Civic Innovation – The DOT IT Manager will also play a lead role in planning and implementing DOT’s Civic Innovation Projects. The transportation industry is dramatically changing around us with the emergence of Automated Vehicles, highly advanced traffic signal management systems, and complex data reporting and analytics capabilities. In alignment with the San Jose’s technology vision and in coordination with the Mayor’s and City Manager’s Office, the DOT IT Manager will build upon current momentum to make San Jose one of the most innovative cities. The IT Manager supervises and/or coordinates staff in the Information Systems Analyst, Senior Geographic Systems Specialist, Systems Applications Programmer, Network Engineer, Innovation Program Manager, and Network Technician classifications.

Key General Responsibilities:

• Develops, coordinates, guides, and maintains IT system strategic and tactical plans in support of the department’s overall direction and within the framework of Citywide IT protocols and standards.
• Plans, implements, and manages the department’s information technology operations ensuring efficient utilization of resources.
• Collaborates and coordinates with IT and other departmental stakeholders to assess centralized capabilities, opportunities for partnership, and advancement of key strategies in a way that maximizes the interoperability of systems between DOT and other departments.
• Utilizes in-depth technical knowledge and business requirements to design and implement technology solutions.
• Analyzes complex business needs and recommends technical solutions.
• Ensures technology projects and systems are adequately resourced with the appropriate levels of technology staff and line staff.
• Serves as a liaison with other departmental divisions and operations to identify and address technology needs.
• Negotiates and administers contracts and agreements with vendors and agencies.
• Supervises staff by hiring, selecting, training, evaluating, and making work assignments. May also coordinate and supervise the work of teams comprised of individuals in a variety of organizations.
• Leads and manages a staff of 12, and assists with budget management, personnel, and training matters.

Minimum Qualifications

Education
A Bachelor’s degree from an accredited college or university with coursework in computer science, information systems, business administration, or closely related field

Experience
Five (5) years of experience managing, maintaining, and implementing technology programs, computer system infrastructure and design, network operations, security design, application development and configurations, and system/server administration, including three (3) years of supervisory experience over a technical team.

Certifications/Licenses
One or more credentials in Salesforce is desired, preferably certification as a Salesforce Administrator and/or Developer.

Possession of a valid license authorizing operation of a motor vehicle in California. The selected candidate will be enrolled in the Employer Pull Notice (EPN) program; an authorization for release of driver record information form must be signed as a condition of employment.

Other Qualifications

THE IDEAL CANDIDATE
The ideal candidate is a results-driven professional with previous experience as an IS/IT Manager. The successful candidate will be a highly effective communicator who is able to build solid working relationships with management, peers, and staff. Candidates should possess superior long-term planning and project implementation experience and a commitment to high quality, effective customer service. Experience in the rollout and maintenance of major new initiatives is expected, as well as the ability to translate complicated IT issues into understandable terms. The ideal candidate will have an appreciation for the complexities of DOT operations and will strategically assess the competing priorities of the Department’s IT projects, determine what is reasonable to implement, and clearly articulate the merits of keeping abreast of new technology improvements and efficiencies to Department leaders.
 

The ideal candidate will possess the following competencies, as demonstrated in past and current employment history:

• Job Expertise – Demonstrates knowledge of and experience with applicable professional/technical principles and practices, Citywide and departmental procedures/policies, and federal and state rules and regulations. Demonstrates knowledge and experience in computer operations, networking, telecommunications, information technology management/administration, applications and system development.

• Vision/Strategic Thinking – Supports, promotes, and ensures alignment with the organization’s vision and values; understands how an organization must change considering internal and external trends and influences; and builds a shared vision with others and influences others to translate vision to action.

• Change Management – Demonstrates support for innovation and for organizational changes needed to improve the organization’s effectiveness; facilitates the implementation and acceptance of change within the workplace.

• Leadership – Leads by example; demonstrates high ethical standards; remains visible and approachable and interacts with others on a regular basis; promotes a cooperative work environment, allowing others to learn from mistakes; provides motivational supports and direction.

• Project Management – Ensures support for projects and implements agency goals and strategic objectives.

• Analytical Thinking – Approaching a problem or situation by using a logical, systematic, and sequential approach.

• Supervision – Sets effective long and short-term goals based on a good understanding of management practices; establishes realistic priorities within available resources; provides motivational support; empowers others; assigns decision-making and work functions to others in an appropriate manner to maximize organizational and individual effectiveness.

• Communication – Effectively conveys information and expresses thoughts and facts clearly, orally and in writing; demonstrates effective use of listening skills; displays openness to other people’s ideas and thoughts.

• Constructive Energies - A demonstration of energy and drive that comes from within, and a willingness to approach all aspects of work with a generally positive attitude; possessing the inclination to take appropriate action rather than waiting to be told what to do; examples of Constructive Energies include but are not limited to: enthusiasm, honesty, integrity, empathy, dedication, reliable, proactive, respectful, confidence, ethical, and a willingness to help others.

COMPENSATION AND BENEFITS
The approved salary range for this position goes up to $183,248. Employees in the Department Information Technology (IT) Manager classification will also receive an approximate five percent (5%) ongoing non-pensionable pay.

The actual salary will depend on the qualifications and experience of the individual selected. The City provides an array of benefits.

• Retirement – Competitive retirement system with full reciprocity with CalPERS.

• Health Insurance – The City contributes 100% towards the premium for the lowest cost plan. There are several plan options.

• Dental Insurance – The City contributes 100% of the premium of the
  lowest priced plan for dental coverage.

• Personal Time – Vacation is accrued initially at the rate of three weeks per year with amounts increasing up to five weeks after 15 years of service. Executive Leave of 48 hours is granted annually with the ability to earn up to 40 extra hours annually based on performance. Sick Leave is accrued at the rate of 8 hours per month.

• Holidays – The City observes 15 paid holidays annually.

• Deferred Compensation – The City offers an optional 457 Plan.

• Flexible Spending Accounts – The City participates in Dependent Care Assistance and Medical Reimbursement Programs.

• Insurance – The City provides a term life policy equal to two times annual salary. Long-term disability and AD&D plans are optional.

• Employee Assistance Program – The City provides a comprehensive range of services through the EAP.

For more information on employee benefits, visit the City’s benefits website at https://www.sanjoseca.gov/your-government/departments-offices/ human-resources/benefits
 

APPLICATION PROCESS
This position is open until filled with a first review date scheduled for November 21, 2025.

Please apply online at https://www.governmentjobs.com/careers/cpshrrs/jobs/5126114/information-technology-manager. Include a resume that reflects the size of staff, budgets, and types of systems you have managed; cover letter with an indication of your preferred salary; and a list of six work related references (who will not be contacted without prior notice).

For further information, please contact:
Kristin Morris
Principal Consultant
CPS HR Consulting
Kmorris@cpshr.us
916-471-3405

Are you ready to join a team that is "Building Community Through Fun?" Are you ready to make a difference? 

San José’s Parks, Recreation and Neighborhood Services Department (PRNS) is looking for people who want to make San José a better place to live. Our mission is to build healthy communities through people, parks, and programs, and our vision is to be a national leader in cultivating healthy communities through quality programs and dynamic public spaces. We are guided by the principles of accessibility, inclusiveness, affordability, equity, diversity, sustainability, and flexibility.

The Department creates and activates thriving places where people live, work, play, and learn, which include 48 community centers, 10 regional parks, 200 plus neighborhood parks, Happy Hollow Park & Zoo, 290 playgrounds and over 60 miles of trails, programs and services that touch the lives of individuals and families in our community. We take a fun approach to public service, and value the public’s trust. Our team is collaborative, supportive, and innovative. We are a fast-paced organization that takes decisive action after thoughtful planning.

For more information, please visit activatesj.org

About Happy Hollow Park & Zoo (HHPZ): This is a 16-acre amusement park and Association of Zoos & Aquariums (AZA) accredited zoo located in San José, California. HHPZ is open year-round catering to families with children. It operates nine amusement park rides, showcases various endangered species, and operates one of the oldest classical puppet theaters in California, as well as offering many other playgrounds and attractions emphasizing play and imagination in a natural conservation setting. 

The Department is currently recruiting to fill one full-time benefited Zoo Keeper position at Happy Hollow Park & Zoo. We are seeking a highly motivated, personable individual with strong leadership skills and innovative ideas to become part of a dynamic team of employees with a strong commitment to providing excellent service to our diverse community. 

The position performs work involving the care and feeding of zoo, domestic farm, and/or non-domestic animals and maintenance of enclosures, grounds and service areas; working with animals under all types of climatic conditions to prepare them for presentations, training, capture and restraint, basic husbandry, and behavioral enrichment. In addition, responding to general questions from the public regarding non-domestic and/or domestic animals.

Please note that schedules can vary every week or be on an “on call” basis depending on knowledge, training, and experience with specific animal routines. These positions will be required to work weekends, evenings, and holidays, during all climactic conditions as assigned and must have the ability to enter animal areas and perform physical work (including lifting objects up to 50 lbs.).

To view the full announcement for this exciting opportunity with the City of San Jose and to apply online, please visit the City of San Jose’s careers page by clicking on the URL link below.

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MANAGEMENT ANALYST/

MANAGEMENT ANALYST TRAINEE  

Utilities Department

Management Analyst -$8,223.58 – $11,295.08 Monthly, Plus Excellent Benefits
 Management Analyst Trainee - $7,401.25 – $10,165.58 Monthly, Plus Excellent Benefits

Opportunity to work a 9/80 work schedule with every other Friday off.

This is a full-time, on-site position, that actively supports department operations.

Typically, candidates start at the entry point of the salary range, however, consideration will be given to “lateral” candidates who have similar public sector work experience which warrants placement at a higher salary.

The City of Gilroy is an equal opportunity employer and supports workforce diversity, equity, inclusion and belonging. Join our team! 

ABOUT THE POSITION
The City of Gilroy is currently recruiting for a Management Analyst/Management Analyst Trainee position (depending on level of education/experience) for the Utilities department. In this exciting role, you will provide analytical, administrative and project-support services to ensure efficient and effective operations of our water and wastewater utility systems.  If you enjoy problem solving, streamlining processes, contracts, and budget work and want to make a real impact in your community, apply today and grow with us! 

The eligibility list from this recruitment may be used to fill future Management Analyst/Management Analyst Trainee vacancies throughout the City during the life of the list. 

The Management Analyst Series includes both Trainee and Journey-Level positions, providing a career progression path for individuals performing professional-level analytical work. Both classifications involve significant analytical ability and require incumbents to work independently or as part of a team on a variety of budget, project, program management, administrative, and research tasks. Incumbents may rotate among different departments as needed and may be assigned to supervise full-time and part-time employees as well as volunteers. If assigned duties in support of labor negotiations and/or labor relations, the position may be designated as confidential.

The Trainee position is designed for individuals gaining professional-level experience while actively working toward obtaining a bachelor’s degree or may be a professional with a bachelor’s degree in a related field of study working to gain relevant, hands-on experience. The Journey-Level position requires both a degree and experience along with a higher degree of expertise, experience, independent judgment, and application of policies and procedures.

MANAGEMENT ANALYST – TRAINEE
This is a trainee-level, exempt position with a steep learning curve, designed to provide entry-level professional experience over a twelve to twenty-four-month period. The incumbent applies education and related work experience while actively pursuing a bachelor's degree. In the alternative, a Trainee may hold a bachelor's degree, but does not have the experience for a journey-level role just yet. Under general and/or close supervision of an executive or department manager, the incumbent will train on and perform a variety of analytical tasks, including budget preparation, program management, and policy evaluation. As experience and education progress, the incumbent may begin to take on more complex assignments. 

While in the Trainee capacity, the incumbent is an at-will, probationary employee. Upon successfully gaining the required experience or bachelor’s degree, the incumbent will be evaluated for potential placement in the Journey-Level Management Analyst classification.

MANAGEMENT ANALYST – JOURNEY LEVEL
This is a journey-level, exempt position in which the incumbent operates with greater independence and responsibility. The position requires both breadth and depth of knowledge in theories, concepts, and techniques used in budget, project, and policy analysis, along with a thorough understanding of policies and procedures. Under general supervision, the incumbent will perform complex analytical work, evaluate management projects, and may develop policy recommendations.

Unlike the Trainee, the Journey-Level Analyst is expected to work with greater autonomy, requiring less oversight in conducting research, preparing reports, and making recommendations on administrative and operational matters. The incumbent may also be assigned to supervise employees and volunteers.

ABOUT THE TEAM
The Utilities Department is a brand-new organization within the City of Gilroy, responsible for the planning, design, operations, and business management of water and wastewater services, including oversight of the South County Regional Wastewater Authority (SCRWA) Our team is composed of professionals from engineering, operations, finance, customer service, and communications – working together to deliver reliable, sustainable, and affordable utility services to our community. 

WHY THIS IS A FANTASTIC OPPORTUNITY
When joining the Gilroy team, you will work amongst professionals who share a passion for serving the residents of Gilroy and improving the community. Our goal is to continuously promote a better quality of life for those who live, work, and visit the City of Gilroy by facilitating and delivering top of the line services. The Gilroy team values teamwork, innovation, collaboration, and offers a busy, yet supportive work environment. 

EXAMPLES OF FIRST YEAR PROJECTS

• Assist with establishing the administrative aspects of the new Utilities Department 
• Analyze Utilities Capital Improvement Program (CIP) list of projects in terms of costs and key milestones dates
• Learn and become a power user for the Tyler Munis ERP system 
• Create Utilities forms, templates, and workflow processes 

POLICE RECORDS TECHNICIAN I

$4,962.25 - $6,982.33 MONTHLY BASE SALARY PLUS EXCELLENT BENEFITS! In addition to the above:

• 6.6% Holiday Pay in lieu of holidays off.
• 5% Bilingual Pay for verbal fluency in Spanish/English
• $41.67 per month uniform allowance

PRT’s typically work a 4-10 or 5-8 work schedule. Must be available to work varied shifts as well as weekends and holidays as scheduled.

An additional 5% step (Step F) is available to employees in this job classification after completion of five years of service, one year at Step E, and good performance evaluation.

An additional 5% step (Step G) is available to employees in this job classification after completion of ten years of service, one year at Step F, and good performance evaluation.

An additional 5% step (Step H) is available to employees in this job classification after completion of fifteen years of service, one year at Step F, and good performance evaluation.

The City of Gilroy is an equal opportunity employer and supports workforce diversity, equity, and inclusion. Join our team!


ABOUT THE DEPARTMENT AND POSITION
The mission of the police department is to “Provide Excellent Public Safety Services in Partnership with the Community.” We are committed to building trust, fostering collaboration, and ensuring the safety and well-being of everyone who lives, works, and visits Gilroy. Every member of our organization is expected to serve with Respect, Integrity, Compassion, Teamwork, and Accountability – the core values that guide our daily work. 
 

The police department is divided into three divisions: Field Operations (Patrol, K-9, Community Services Offices, Graffiti Abatement, Animal Control), Special Operations (Investigations, Traffic, Anti-Crime Team, Regional Task Forces), and Administration (Records, Property & Evidence, Communications (Police and Fire 911 Services), Budget) each managed by a Police Captain.

The Police Records Technician I (PRT) plays a critical role in supporting the administrative functions of the department. Under the direct supervision of the Police Records Supervisor, and under the functional supervision of the Police Captain, this position performs a wide range of clerical/administrative duties that require accuracy, efficiency, and confidentiality. PRTs are essential team members who help ensure accurate documentation, record management and information flow that support frontline operations, and public safety efforts. PRT’s require shift work that includes weekends, evenings, and holidays to provide around-the-clock support to our community and law enforcement partners. 

Under supervision, initially in a training capacity, to answer 9-1-1 calls and dispatch personnel and equipment for one or more public safety operations.

Start an exciting career and become a 9-1-1 Dispatcher! Watch these videos to hear from 9-1-1 Dispatchers who work for County of Santa Clara's Dispatch Operations Center.

Requirements

This is a Peace Officer Standards and Training (POST) position. Candidates must successfully pass a complete background investigation including fingerprints, polygraph, psychological and medical examinations. Applicants with a felony conviction and/or a conviction outside of California that would be considered a felony in this state will be disqualified.

After passing the exam, hiring interview and screening processes, candidates are eligible to be hired as Communications Dispatcher I - Unclassified (U) and attend the 8-week Basic Communications Dispatcher Academy training program as a trainee. Benefits include medical, dental, and life insurance programs.

Communications Dispatcher I - U are eligible to become classified Communications Dispatcher I's and be considered probationary employees of County Communications. A newly appointed Communications Dispatcher I must successfully complete an 18-month probationary period during which they will be required to complete additional training under the supervision of a trainer.

**Candidates hired as Classified Communications Dispatcher I may be eligible to receive a sign-on bonus, up to $5,000**

TO VIEW JOB ANNOUNCEMENT, CLICK JOB PDF OR JOB ANNOUNCEMENT URL BELOW.