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The City of Menlo Park is seeking a Water Quality Specialist for the Public Works department. Under general direction, the Water Quality Specialist is responsible for performing the full range of duties required to ensure that the quality of water supplied by the City provides the highest level of safety for public use and complies with all Federal, State, and local regulations through performance of water microbiological, chemical, and physical testing and analysis and a cross-connection control. Incumbents are expected to work independently and exercise judgment and initiative. Positions at this level receive only occasional instruction or assistance as new or unusual situations arise and are fully aware of the operating procedures and policies of the work unit. This class is distinguished from the Chief Water Operator in that the latter is the full supervisory-level class in the division, acts as the Chief Operator, and is responsible for organizing, assigning, supervising, and reviewing the work of assigned staff involved in water quality and maintenance operations and activities.   

A job description, including examples of typical job functions and qualifying knowledge, skills, and abilities, is available by clicking on the Job Description link.

The Town of Woodside is seeking a Director of Public Works/Town Engineer to join the Public Works and Building Department under the direction of the Town Manager. The Town will select the candidate with the best combination of experience and education that aligns with the customer service values of Town Hall.

The Town of Woodside:
Woodside is a rural residential community of approximately 5,300 residents located on the San Francisco Peninsula in San Mateo County. The Town is bordered by Redwood City to the north, Atherton and Menlo Park to the east, Portola Valley to the south, and the Santa Cruz Mountains to the west. Residents of Woodside are highly educated and active in local government. The Town maintains an intricate equestrian trail system and many residents keep horses.

Woodside spans 14 square miles and is a largely affluent residential community in Silicon Valley. It has an intentionally small and rural historic business district and is home to the Village Pub, Firehouse Bistro, Buck’s of Woodside and Alice’s restaurants. The Town is currently updating its Town Center Area Plan and is seeking resident input for possible improvements to circulation, pedestrian safety, parking, development, open space, land uses and more.

The Opportunity:
The Director of Public Works/Town Engineer will provide seasoned leadership to advance progressive Town initiatives. Bringing extensive Public Works management experience with excellent communication skills, cultivates positive relationships, approachable, responsive, and innovative. The Town values transparency, accessibility and a forward-facing approach to customer service and resident engagement.

The Director of Public Works/Town Engineer will plan, organize, and provide administrative direction and oversight for all public works functions and activities, including infrastructure engineering, design and construction, streets and traffic control, engineering plan checking, permit approval, facility, parks and infrastructure maintenance.

The duties include, but are not limited to, the following:

• Assume full management responsibility for all department services and activities including engineering, capital improvements, streets, sewer, storm drain systems, building permitting, and vehicle and equipment maintenance; recommend and administer policies and procedures.
• Manage the development and implementation of departmental goals, objectives, policies and priorities for each assigned service area.
• Establish, within Town policy, appropriate service and staffing levels; monitor and evaluate the efficiency and effectiveness of service delivery methods and procedures; allocate resources accordingly.
• Plan, direct and coordinate the Public Works Department's work plan; assign projects and program areas of responsibility; review and evaluate work methods and procedures; meet with key staff to identify and resolve problems.
• Assess and monitor workload, administrative and support systems, and internal reporting relationships; identify opportunities for improvement; direct and implement changes.
• Provide for the selection, training, professional development, and work evaluation of department staff, authorize discipline as required; provide policy guidance and interpretation to staff.
• Oversee the development and ensure proper implementation and progress of capital improvement projects.
• Review, edit and sign off on reports to the Town Manager regarding capital improvement projects for submission to the Town Council.
• Develop and maintain familiarity with Federal, State, County and regional funding programs and maximize grant acquisition for capital projects.
• Supervise long-term and complex assignments with responsibility for project development, establishing priorities, developing timelines, evaluating work assigned to staff and assuring quality and accuracy of departmental output.
• Review and analyze claims and potential liability matters and provide professional assistance to the Town Manager, Town Attorney, Town Council and insurance claims adjusters.
• Oversee and participate in the development and administration of the department budget; approve the forecast of funds needed for staffing, equipment, materials and supplies; timely approval of expenditures; annual review of capital assets; implement budgetary adjustments as appropriate and necessary.
• Prepare and administer operating and capital improvements program budget.
• Explain, justify and defend department programs, policies and activities; negotiate and resolve sensitive and controversial issues.
• Represent the Public Works Department to other departments, Town Council and outside agencies; coordinate assigned activities with those of other departments and outside agencies and organizations.
• Provide staff assistance to the Town Manager; participate on a variety of committees; prepare and present staff reports and other necessary correspondence.
• Attend and participate in professional group meetings; stay abreast of new trends and innovations in the field of public works maintenance and capital improvement project administration.
• Review and advise on plans and permits for work in Town right-of-way.
• Direct the preparation of engineering plans and specifications, bidding, competence of contractors and vendors, and the selection criteria for public contracts.
• • Read and interpret architectural drawings and plans, maps, specifications and reports while managing the 3rd part building services contract.
• Perform the duties of the Town Engineer as prescribed by State Law and Town Ordinances.
• Direct projects for the construction of all municipal public works projects.
• Respond to and resolve difficult and sensitive citizen inquiries and complaints.
• Implement, interpret and explain complex policies, procedures, codes and ordinances
• Perform related duties and responsibilities as required.

ABOUT THE CITY

We offer a wide range of meaningful career opportunities with potential for growth, training and development, competitive salaries, flexible work schedules, paid time off, and robust benefits. The Redwood City team is guided by the core values excellence, integrity, service, collaboration, inclusion, and innovation. Inherent in these values is a great organizational culture based on trust, strong and supportive leadership, respect, risk-taking, empowerment, and effective communication. The community is known for its inclusivity, strong engaged neighborhoods, and civic pride.

The City works diligently to maintain positive and productive relationships with community partners, together providing outstanding services, programs and opportunities for residents and businesses. This mix of tradition and progress, community and diversity, makes Redwood City an extraordinary place to work and call home. If you’re looking to grow your career as a part of a hard-working and fun Library team that fosters innovation, creativity and collaboration, we hope you’ll apply.

ABOUT THE POSITION

There are multiple positions full-time (38-hours per week) and part-time (20-hours per week). The current vacancies are at our family-friendly Redwood Shores Branch Library performing a wide variety of customer service and technical library work, providing services for children, adults, and families. The incumbent may also be assigned to work at other Redwood City Public Library locations. This position requires work during the day, evenings and weekend rotation (both Saturday and Sunday) and these are onsite/in-person positions. We may use the eligibility list created from this recruitment process to fill any part-time or full-time positions that occur in other Redwood City Public Library locations, during the life of the eligibility list.

Typical tasks include, but are not limited to:

• Primarily provide customer service in the following capacities (but not limited to):  
  • Provide customer service experience that strives for the highest level of satisfaction.
  • Assist the public with technology.
  • Answer routine in-person and telephone directional and informational questions; refer more difficult or technical questions to appropriate library staff.
  • Assist customers in locating library materials and information.
  • Register new customers; collect fees and overdue fines.
  • Check in and prepare materials for return to the library collection.
  • Assist library customers with checking out and checking in library materials.
• Repair library materials.
• Compile data and prepare summary activity reports. 
• Follow opening and closing procedures of the assigned library. 
• Input into library database information such as bibliographic and customer records.
• Assist in the processing of new library materials; process and discard old and worn library materials. Prepare routine reports, special reports and surveys.
• Retrieve and shelve books and other materials.
• Perform routine clerical assignments, including typing and answering telephones.
• Assign routine tasks and provide instructions to Library Aides in area of responsibility.
• Assist in ordering and receiving library materials and supplies.
• Receive, sort and distribute incoming and intradepartmental mail.
• May prepare and maintain displays and exhibits.
• Assist with library programs, special events, and outreach.
• Perform related duties as assigned.

Now Hiring: Contracts Administration, Operation & Compliance (CAOC) Director

Are you a strategic leader with a passion for contract management and compliance? San Francisco International Airport (SFO) is seeking a Contracts Administration, Operation & Compliance (CAOC) Director to build and lead a new team of professionals and consultants dedicated to transforming contract lifecycle management.

In this high-impact role, you will drive major improvements in how SFO contracts are procured, administered, and monitored for compliance. You’ll oversee policy development for contract negotiations, administration, operations, and compliance while managing three key functional teams: Contracts Administration, Contracts Operations, and Contracts Compliance.

This position collaborates with contract project managers, SFO leadership, and citywide departments such as the Controller’s Office and the City Administrator’s Office, as well as industry partners. Your mission? To create a centralized, proactive framework that minimizes risk, enhances compliance, and strengthens contract resilience across the Airport.

What You’ll Do

• Lead a new team to enhance contract lifecycle management
• Oversee procurement, administration, and compliance strategies
• Work with key stakeholders across SFO and the City & County of San Francisco
• Develop policies to improve contract efficiency and mitigate risk
• Foster a customer-focused approach to support SFO divisions

What We’re Looking For:

• Experienced leader in contract administration and compliance
• Strong policy development and implementation skills
• Ability to collaborate across departments and industries
• Strategic thinker with a results-driven approach

Join us in shaping the future of contract management at one of the world’s leading airports! Apply today and be part of SFO’s commitment to excellence.

To learn more about this job opportunity and apply, copy and paste the URL below into your browser. https://careers.sf.gov/l?go=azWIiGXm

How to qualify

Education: Possession of a baccalaureate degree from an accredited college or university AND

Experience: Four (4) years of experience managing a section with oversight of contract negotiation, administration, operation, or compliance within a large organization, all of which includes experience supervising professionals.

Substitution:

1. Additional experience as described above may be substituted for the required degree on a year-for-year basis (up to a maximum of two (2) years). Thirty (30) semester units or forty-five (45) quarter units equal one year.
2. Possession of a graduate degree (Master’s degree or higher) from an accredited college or university with major coursework in specialized subject matter areas such as public or business administration, economics, finance, business law, contract law, public policy, or other fields of study closely related to the essential functions of the job may be substituted for one (1) year of required experience.

Police Officer - Entry Level

Do NOT apply via this website - in order to apply, you must submit your information through National Testing Networks (www.nationaltestingnetwork.com).If you have problems, please contact NTN customer services at 866-563-3882.

Description: Performs law enforcement and crime prevention work, controls traffic flow and enforces state and local regulations. Some essential duties are:

• Responds to calls for service and takes appropriate action to resolve problems
• Renders assistance to citizens in distress
• Initiates investigation of criminal or suspicious activity
• Makes arrests, issues citations, and gives warnings when appropriate
• Enforces all laws without bias
• Conducts business license checks
• Promotes crime prevention and disseminates security information
• Testifies accurately and honestly in court

Education: Graduation from a U.S. High School or equivalent is required.  Additional education at the college level is preferred.

Licenses:  Possession of or the ability to obtain a valid California driver’s license by the time of hire, and ability to maintain the valid license.

Physical Requirement: Meet standards of adequate physical stature, endurance and agility. Vision: • 20/100 correctable to 20/30, with adequate depth perception and color vision. If soft contacts are worn, no limit on uncorrected distance visual acuity provided soft lenses have been worn for at least six months prior to the physical examination.

Background: • As part of the selection process, successful candidates will undergo a stringent background investigation which will include: confirming all information provided by the candidates, a polygraph test and psychological and medical examinations. Candidates may be disqualified at any point in this process. Felony Convictions: • State and Federal Law require that all Police Officers be free from felony conviction and domestic violence. Citizenship: • Applicants must be U.S. Citizens or resident aliens that are eligible and have applied for U.S. Citizenship. 

Please click here to view our online brochure.

NOTE: This recruitment was amended on March 20, 2025 to update the role of the current vacancy.

San Mateo County Health is seeking a well-qualified individuals for the position of Environmental Health Specialist IV - Consumer Protection Programs. Environmental Health Specialist will receive general supervision and provide lead direction in performing various countywide environmental health inspection and enforcement activities in one of the several specialized technical areas such as consumer protection, food sanitation, recreational water, water, sewage, land use, and cross connection control; vector control; solid waste; medical waste; and housing and institutions.

There is currently one regular vacancy that will function as a Food Plan Check Specialist within the Environmental Health Division Food and Pool Programs, located in San Mateo, but the position will include travel/driving throughout the county to perform duties of the job.

Environmental Health Services ensures a safe and healthful environment in the County's 20 cities and unincorporated areas through education, monitoring and enforcement of a variety of regulatory programs, as well as ongoing services to the community.

Duties within the Consumer Protection Programs include:

• Lead specialized programs within the Food and Pool Programs, such as Food and Pool Facilities Plan Review, Cottage Food Operations, Microenterprise Home Kitchen Operations (MEHKO), Temporary Food Events, Mobile Food Facilities, and Certified Farmers Markets.
• Lead quality assurance, quality control and standardization functions.
• Conduct compliance inspections of programs and projects within the Consumer Protection Programs as assigned.
• Lead or provide direction in the investigation of citizen complaints.
• Lead and implement special projects.
• Set program standards, coordinate activities with various County and City Departments, collaborate with California Conference of Directors of Environmental Health ad hoc committees and stakeholders.

Ideal candidateswill possess:

• Forward thinking; use of innovation for program improvement goals and implementation.
• Exceptional organizational, leadership, communication and technical skills in all programs served.
• Experience leading and motivating a team.
• Experience working with diverse members of the community and other government agencies.
• An understanding of retail food construction design, and facility requirements; inspections of retail food facilities, temporary event/certified farmer's market booths and pools/spas.
• Working knowledge of FDA Standards; California Retail Food Code; California Department of Food Agriculture Guidelines; and Title 22 and 24 of the California Building Code.
• Experience related to performing inspections, investigations and research for an environmental health program or sanitation program in a regulatory agency.
• Ability to travel to different sites in San Mateo County to conduct inspections and investigations; this is critical to the position.
• Excellent written and verbal communication skills.

Candidates must be a California Department of Public Health, Registered Environmental Health Specialist (REHS) in good standing. A copy of a current California certificate as a Registered Environmental Health Specialist (REHS) is to be submitted with the application.
 

NOTE: The eligible list generated from this recruitment may be used to fill future extra-help, term, unclassified, and regular classified vacancies.
 

Examples Of Duties
Duties may include, but are not limited to, the following:

• Provide lead direction, training and work review to assigned staff; organize and assign work, coordinate complex projects, and follow up to ensure completion of assigned work.
• Provide input into selection decisions, performance evaluations and disciplinary matters.
• Serve as technical expert and staff consultant in area of specialization.
• Inspect establishments and properties in assigned area for compliance with environmental health laws and regulations.
• Conduct specialized studies, program audits, investigations and inspections and make recommendations; maintain a program of code compliance and implementation in the area of specialization.
• Develop, standardize, and update staff inspection techniques.
• Investigate and resolve citizen complaints, acting as a liaison with community groups, government agencies and private business.
• Compile data, evaluate procedures and draft proposed legislation and guidelines; may review and make recommendations on environmental impact reports.
• Plan and conduct in service and public education training programs.
• Interpret regulations and provide advice relating to area of specialization to city officials, citizen groups, business owners and others.
• Maintain records and prepare reports and correspondence.
• May act as expert witness in court proceedings.
• Perform related duties as assigned.

Qualifications
Knowledge of:

• The area of specialty, including its scientific background, technology, principles, methods, investigative techniques and problems.
• Laws, regulations and codes governing the assigned area of specialization.
• Sanitation provisions in the Health and Safety Code.
• Government agencies, community organizations and business establishments as they relate to environmental health.

Skill/Ability to:

• Plan, direct and coordinate a program of research, study, investigation and enforcement in the specialized area of responsibility.
• Interpret laws, regulations and data.
• Define difficult problem areas, analyze complex data and make valid recommendations.
• Advise and instruct others on compliance requirements in specialized area.
• Enforce local ordinances and state law.
• Work independently.
• Keep complex and accurate records.
• Speak effectively and make public presentations.
• Prepare clear, concise reports and correspondence.
• Establish and maintain cooperative working relationships with others.

Education and Experience:
Any combination of education and experience that would likely provide the required knowledge, skills and abilities is qualifying. A typical way to qualify is:

• Three years of journey level experience as a Registered Environmental Health Specialist, including one year of experience in a regulatory agency in the designated option: Option 1 - Water, Sewage, Land Use and Cross Connection Control Option 2 - Vector Control and Solid/Infectious Waste Option 3 - Housing and Institutions Option 4 - Food Sanitation and Consumer Protection

Licensure/Certification:

• Possession of a California certificate as Registered Environmental Health Specialist.

Application/Examination
Open & Promotional. Anyone may apply. Current County of San Mateo and County of San Mateo Superior Court of California employees with at least six months (1040 hours) of continuous service in a classified regular, probationary, or extra-help/limited term position prior to the final filing date will receive five points added to their final passing score

A copy of a current California certificate as a Registered Environmental Health Specialist (REHS) is to be submitted with the application.

The examination process will consist of an application screening (weight: Pass/Fail) based on the candidates' application and responses to the supplemental questions. Candidates who pass the application screening will be invited to a panel interview (weight: 100%). Depending on the number of applicants, an application appraisal of education and experience may be used in place of other examinations or further evaluation of work experience may be conducted to group applicants by level of qualification. All applicants who meet the minimum qualifications are not guaranteed advancement through any subsequent phase of the examination. All examinations will be given in San Mateo County, California and applicants must participate at their own expense.
 

IMPORTANT: Applications for this position will only be accepted online. If you are currently on the County's website, you may click the “Apply” button.If you are not on the County's website, please go to https://jobs.smcgov.org/ to apply. Responses to the Supplemental Questionnaire must be submitted in addition to the standard County employment application form. A resume will not be accepted as a substitute for the required application materials. Online applications must be received by the Human Resources Department before midnight on the final filing date.

This is a continuous recruitment which may close at any time. The final filing date will be posted 5 days in advance in the County of San Mateo Human Resources Department.

Apply immediately. This recruitment is open on a continuous basis and selections may be made at any time within the process.

ABOUT THE CITY

We offer a wide range of meaningful career opportunities with potential for growth, training and development, competitive salaries, flexible work schedules, paid time off, and robust benefits. The Redwood City team is guided by core values of excellence, integrity, service, inclusion, collaboration and innovation.  Inherent in these values is a great organizational culture based on trust, strong and supportive leadership, respect, risk-taking, empowerment, and effective communication.

The community is known for its inclusivity, strong engaged neighborhoods, and civic pride. The City works diligently to maintain positive and productive relationships with community partners, together providing outstanding services, programs and opportunities for residents and businesses. This mix of tradition and progress, community and diversity, makes Redwood City an extraordinary place to work and call home.

Join our team

Make a Difference in Your Community!

Join us in empowering youth through education, enrichment, and leadership.

Lead and Inspire:

Guide youth in fun, meaningful activities that build confidence and  connection.

Support Academic Success:

Help students excel by offering tutoring and academic assistance.

Create Positive Change:

Plan and participate in engaging recreational and enrichment programs.

Grow as a Leader:

Receive professional development and hands-on leadership training.

Build Your Future:

Gain valuable experience in youth development and education.

ABOUT THIS POSITION

Join a team of dedicated Program Leaders committed to empowering youth and making a positive impact in the community.

The City of Redwood City is offering exciting opportunities to support local youth through after-school programs at various school sites. We're looking for enthusiastic and motivated Program Leader II’s to join our team!

In this role, you will:

• Lead the planning and facilitation of diverse, enriching youth activities
• Inspire student engagement through health, recreation, and service projects
• Develop activity calendars and lesson plans that foster growth, learning, and leadership

This position will report directly to the Recreation and Community Service Program Coordinator.  position, gaining hands-on experience in youth development. This part-time position offers

20–28 hours per week, Monday through Friday, during the 2025–2026 school year (August to June, depending on site assignment).

Be part of something meaningful — help shape the future, one student at a time!

ABOUT THE CITY

We offer a wide range of meaningful career opportunities with potential for growth, training and development, competitive salaries, flexible work schedules, paid time off, and robust benefits. The Redwood City team is guided by core values of excellence, integrity, service, inclusion, collaboration and innovation.  Inherent in these values is a great organizational culture based on trust, strong and supportive leadership, respect, risk-taking, empowerment, and effective communication.

The community is known for its inclusivity, strong engaged neighborhoods, and civic pride. The City works diligently to maintain positive and productive relationships with community partners, together providing outstanding services, programs and opportunities for residents and businesses. This mix of tradition and progress, community and diversity, makes Redwood City an extraordinary place to work and call home.

Join our team

Make a Difference in Your Community!

Join us in empowering youth through education, enrichment, and leadership.

Lead and Inspire:

Guide youth in fun, meaningful activities that build confidence and  connection.

Support Academic Success:

Help students excel by offering tutoring and academic assistance.

Create Positive Change:

Plan and participate in engaging recreational and enrichment programs.

Grow as a Leader:

Receive professional development and hands-on leadership training.

Build Your Future:

Gain valuable experience in youth development and education.

ABOUT THIS POSITION

Join a team of dedicated Program Leaders committed to empowering youth and making a positive impact in the community.

The City of Redwood City is offering exciting opportunities to support local youth through after-school programs at various school sites. We're looking for enthusiastic and motivated Program Leaders to join our team!

In this role, you will support Program Leader II staff with the following:

• Academic and homework support
• Organizing and facilitating engaging enrichment and recreation activities
• Contributing to creating a positive, well-managed classroom environment

You'll work directly with the Program Leader II position, gaining hands-on experience in youth development and report to the Recreation and Community Service Program Coordinator. This part-time position offers 20–28 hours per week, Monday through Friday, during the 2025–2026 school year (August to June, depending on site assignment).

Be part of something meaningful — help shape the future, one student at a time!

WHY JOIN THE REDWOOD CITY TEAM?
We offer a wide range of meaningful career opportunities with potential for growth, training and development, competitive salaries, flexible work schedules, paid time off, and robust benefits. The Redwood City team is guided by the core values excellence, integrity, service, collaboration, inclusion, and innovation. Inherent in these values is a great organizational culture based on trust, strong and supportive leadership, respect, risk-taking, empowerment, and effective communication. The community is known for its inclusivity, strong engaged neighborhoods, and civic pride.

The City works diligently to maintain positive and productive relationships with community partners, together providing outstanding services, programs and opportunities for residents and businesses. This mix of tradition and progress, community and diversity, makes Redwood City an extraordinary place to work and call home. If you’re looking to grow your career as a part of a hard-working and fun Library team that fosters innovation, creativity and collaboration, we hope you’ll apply.

THE POSITIONS

The following positions are flexibly staffed at the Librarian I/II or Lead Librarian level, depending on the candidate’s experience. Bilingual Spanish/English preferred.

• Youth Services - Librarian I, II, Lead: A dynamic, energetic, team-oriented full-time (38-hours per week) Librarian, to coordinate the library’s outreach and deliver innovative programs and services for children and families at the Downtown Library and throughout the community.
• Teen Services - Librarian I, II, Lead: A dynamic, energetic, team oriented full-time (38-hours per week) Librarian, to deliver innovative programs and services for teens with diverse backgrounds and abilities and to coordinate the library’s outreach to middle/high schools and throughout the community. 
• Adult Services - Librarian I, II, Lead: Seeking full-time Librarians (38-hours per week) with expertise in cataloging, collection development, programming for adults, outreach and exceptional customer service.

This position is flexibly staffed at the Librarian I/II level, depending on the candidate’s experience.

• Neighborhood Services  - Librarian I/II:  This position is flexibly staffed at the Librarian I/II level, depending on the candidate’s experience.  A dynamic, energetic, team oriented full-time (38-hours per week) Librarian I/II to deliver innovative services and programs for children, families and teens, at the family friendly Redwood  Shores Branch Library and Schaberg Branch Library. 

These positions will require work during the day, evenings and weekends. The mission of the Redwood City Public Library is to cultivate community and advance equity by welcoming all people to experience the shared joys of literacy and learning. These positions play a key role in advancing that mission by fostering a sense of inclusion and belonging for the diverse youth and adults in our community.

Example of Job Duties

• Advise and assist library customers; demonstrate the use of library catalogs and other library resources; refer customers to other appropriate agencies as needed.
• Provide customer service experience that strives for the highest level of satisfaction, by applying and using the Redwood City Public Library Active Customer Service Model.
• Assist in the development, implementation, and evaluation of programs and services in such areas as youth, adult, and others; recommend program and procedure changes.
• Participate in library publicity and public relations activities; prepare exhibits for publicity.
• Guide customers to books or other Library materials to further their reading interest.
• Organize and maintain a variety of library materials.
• Classify and catalog library materials.
• Maintain and update library databases.
• Review appropriate sources and select materials for acquisition and/or deselection, as appropriate.
• Research and respond to difficult or technical information service questions
• Participate in department meetings and continuing education programs as appropriate.
• Attend and represent the Library at professional meetings as required.
• Perform outreach to the community, community organizations, and schools; inform residents and community organizations about library services, programs and collections.
• Respond to customer complaints and requests.
• Assist in selecting, supervising, training and evaluating assigned staff.
• Plan, prioritize, assign, supervise and review the work of staff involved in department
• Participate in budget preparation and administration; prepare cost estimates for budget recommendations; submit justifications for budget items; monitor and control expenditures.
• In the absence of a Lead Librarian, supervisor or manager, may be asked to perform in-charge duties related to Library operations and security for specified hours

The Department of Public Works is looking for a highly motivated Information Technology (IT) Technician. Under general supervision, the IT Technician will be responsible for supporting the IT staff with general desktop support and access control systems support. General duties include imaging PC's, installing software and hardware, documenting procedures, keeping accurate records, providing advice to users of application software, and training users to make appropriate and safe usage of the IT infrastructure. The IT technician will also be responsible for providing superior customer service in working with both internal users and other departments in maintaining records in the card key management software.

The Department 
The Department of Public Works is unique by being one of the few departments in San Mateo County to have its own internal, full-service IT unit, Business Systems Section. BSS is a small group of dedicated IT staff who are responsible for a wide range of roles in Information Technology: from handling core IT functions to providing GIS support to handling access control.

Working in BSS, staff have the opportunity to learn and work with many different aspects of technology including desktop support, enterprise application support, design/ implement/ maintain server, and network infrastructure, creating GIS maps and spatial applications, internet/ intranet web design and support, databases, and even some programming opportunities.

The ideal candidate:

• Has strong desktop support, troubleshooting and “break-fix” skills; familiarity using helpdesk ticketing systems (Samanage, JIRA, ServiceNow, etc.) and knowledge bases (Confluence)
• Has working knowledge of enterprise software platforms (Microsoft O365) and directory services (Active Directory)
• Has thorough knowledge of computer software and hardware and a variety of internet applications, networking, and operating systems (Windows); ability to image Windows workstations using imaging tools (Windows ISO, Clonezilla) and/or deployment platforms (SCCM, MDT) to deploy and maintain computers and laptops.
• Has familiarity with public sector procurement; experience purchasing software licenses, technology equipment and supplies.
• Has great troubleshooting skills, attention to detail, and have the ability and interest to quickly master new technology.
• Has the ability and interest to quickly master new computer applications.
• Is a problem solver with strong interpersonal, verbal, and written communication skills to effectively communicate with diverse groups.
• Is able to maintain confidentiality with sensitive customer and internal information.
• Has the ability to work well and independently in a multi-disciplinary, fast paced environment.

Expected position hours: 8:00 A.M. to 5:00 P.M, Monday through Friday. Time subject to change based on organizational need. Occasional on-call duties may be required. This position will be fully on-site at 555 County Center, Redwood City, CA 94063.

Examples Of Duties

Duties may include, but are not limited to, the following: 

• Managing technology asset inventory; deploy, setup, and maintain inventory of technology devices such as laptops, workstations, servers and peripheral equipment; prepare decommissioned equipment for surplus pickup and/or storage; order equipment and supplies as required.
• Manage technology procurement; purchase software licenses, computers and related hardware, conference room equipment, and supplies as needed.
• Write user operating instructions for departmental applications and equipment; present training, documentation and other materials to user groups and individuals.
• Participate in departmental systems planning activities.
• Perform related duties as assigned.

User Support

• Maintain helpdesk service tickets; Serve as technical resource and primary point of contact for departmental system users; provide desktop and end-user support by in person (including visits to remote sites), remote session, telephone, or email.
• Troubleshoot and assist users in solving operational hardware and software application problems; evaluate problem severity and resolve or escalate to appropriate personnel or vendor for resolution.
• Support the department’s use of audio-visual systems including laptops, televisions, and projectors; set up and provide technical support for presentations, virtual meetings and conference rooms (Teams, Zoom Room, etc.)

Desktop Support

• Install, configure, maintain, troubleshoot and upgrade department computers and peripheral equipment. Deploy and maintain computer images, drivers and software packages.
• Using Active Directory maintains and establishes user accounts and profiles; Onboard and offboard users
• Through end-point management software (SCCM, XDR, Tenable, etc) performs routine system administration functions according to desktop security policies, which include monitoring and adding applications, users and devices, monitoring and deploying security patches.
• Provision and support mobile devices (Apple).

Qualifications

Any combination of education and experience that would likely provide the required knowledge, skills, and abilities is qualifying. 

A typical way to qualify is:

• Education: Possession of a high school diploma and technical certification from an accredited college in a specified area with coursework in computer science, information systems, or a closely related field.
• Experience: One year of full-time experience performing information systems equipment installation, system support, and/or user support duties.

For the Desktop support area

• Computer networks and systems, their operation, support, development and migration.
• Computer hardware and software products in use on the department and across the industry.

Physical Requirements:

• Stoops, kneels, crouches, crawls, walks, sits, and reaches by extending hands and arms in any direction on a consistent and daily basis.
• Communicates verbally by listening and talking on a consistent and daily basis.
• Uses finger dexterity to pick, pinch, and type; grasps objects with fingers and palms; and perceives attributes of objects by touch on a consistent and daily basis.
• Occasionally uses upper extremities to exert force to push and pull objects weighing up to 50 pounds or more; lifts and carry items weighing up to 50 pounds on a frequent basis.

Note: Individuals who do not meet these physical requirements due to disability will be reviewed on a case-by-case basis.

Application/Examination

Open & Promotional. Anyone may apply. Current County of San Mateo and County of San Mateo Superior Court of California employees with at least six months (1040 hours) of continuous service in a classified regular, probationary, or extra-help/limited term position prior to the final filing date will receive five points added to their final passing score on this examination.

The examination process will consist of an application screening based on the candidates' application and responses to the supplemental questions (weight: pass/fail). Candidates who pass the application screening may be invited to a panel interview (weight:100%). Depending on the number of applicants, an application appraisal of education and experience may be used in place of other examinations or further evaluation of work experience may be conducted to group applicants by level of qualification. Applicants meeting the minimum qualifications are not guaranteed advancement through any subsequent phase of the examination. All examinations will be given in San Mateo County, California and applicants must participate at their own expense.

IMPORTANT: Applications for this position will only be accepted online. If you are currently on the County's website, you may click the "Apply" button. If you are not on the County's website, please go to https://jobs.smcgov.org/ to apply. Responses to the supplemental questions must be submitted in addition to our regular employment application form. A resume will not be accepted as a substitute for the required employment application and supplemental questionnaire.

Tentative Recruitment Schedule
Final Filing Date: Wednesday, October 22, 2025
Application Screening: Thursday, October 23, 2025
Panel Interviews: Friday, October 31, 2025