Search Jobs

SENIOR BUILDING INSPECTOR

Salary: $58.52 - $74.69 Hourly
 

This recruitment is open on a continuous basis until the position is filled.

The City of Sunnyvale is hiring (1) full-time Senior Building Inspector in the Department of Community Development.

Sunnyvale is a dynamic city in the heart of Silicon Valley. Construction activities continue to grow with a wide range of project types, including tech manufacturing, hazardous occupancies, single-family residential, and multistory mixed-use, multifamily, and commercial buildings.

This position shares the responsibility of supervising 9 experienced inspectors with another Senior Building Inspector. The Building Division is a cohesive and supportive unit that helps each other navigate code compliance and enforcement issues.

The City of Sunnyvale provides an excellent benefits package. A complete application consists of a City application and responses to the supplemental questionnaire. For complete information regarding this current opportunity, please visit: Sunnyvale.ca.gov and click on JOBS.

Minimum Qualifications:
Education and Experience:

The minimum qualifications for education and experience can be met in the following way:

An Associate's degree or 60 semester units or 90 quarter units in engineering technology, architecture, construction management or related field; AND
Four years of professional, full-time experience as a building inspector with a public agency,

OR

Graduation from high school or tested equivalent; AND
Four years of professional, full-time experience as a building inspector with a public agency and two years as a licensed general contractor.

Licenses/Certificates:
Possession at time of hire and continued maintenance of a valid Class C California driver's license and a safe driving record.
Possession and continued maintenance of ICC Certifications:  Building Inspector (B1 and B2), Electrical Inspector (E1 and E2), Plumbing Inspector (P1 and P2), and Mechanical Inspector (M1 and M2).

The City of Patterson is seeking a highly qualifed Public Works Director to plan, direct, manage, and oversee the activities and operations of the Public Works Department including the urban forestry division, fleet maintenance division, water operations division, streets and collections division, wastewater treatment division, parks and landscape division, electrical and facility maintenance division, and  regulatory and environmental compliance  division.  The incumbent will coordinate assigned activities with other City departments and outside agencies and provide highly responsible and complex administrative support to the City Manager’s Office.

The City of Lincoln is hiring a Systems Security Analyst II/Sr. in the Information Technology Department.

The Systems Security Analyst performs a variety of professional level work, including the design, implementation, evaluation, and daily management of security systems and solutions; and performs duties related to threat detection and prevention, education, risk assessment, compliance, governance, business recovery, forensics, and incident response.

• Systems Security Analyst II: $6,887.72 - $9,230.21
• Senior Systems Security Analyst: $7,232.09 - $9,691.69

DISTINGUISHING CHARACTERISTICS

Systems Security Analyst II

The Systems Security Analyst II is the journey level in the Systems Security Analyst class series and is responsible for the full range of duties. This class is distinguished from the next higher classification of Senior Systems Security Analyst in that the latter is an advanced journey level and performs more complex assignments and may have lead responsibilities. Employees at this level receive only occasional instruction or assistance as new, unusual or unique situations arise and are fully aware of the operating procedures and policies within the work unit. Positions in this class are flexibly staffed and are normally filled by advancement from the Systems Security Analyst I.

Senior Systems Security Analyst

The Senior Systems Security Analyst is the advanced journey level in the Systems Security Analyst class series. Incumbents are the recognized experts in their field, including possessing extensive experience designing and architecting complex information technology and security solutions, as well as demonstrating successful technical project management by the advanced level of knowledge and experience required. Positions at this level are distinguished from other classes within the series by the provision of the highest level of technical expertise and knowledge in the performance of duties.

SUPERVISION RECEIVED/EXERCISED

Systems Security Analyst II

Receives supervision from the Chief Innovation and Technology Officer. Incumbents of this class do not routinely exercise supervision.

Senior Systems Security Analyst

Receives general direction from the Chief Innovation and Technology Officer. Exercises technical and functional supervision over professional and technical personnel for assigned projects.

ESSENTIAL FUNCTIONS

(include but are not limited to the following)

• Architect, implement, monitor, maintain, and troubleshoot various security systems that protect the City’s networks, IT/OT systems (including SCADA), applications and critical infrastructure.
• Design, organize, modify, install, secure and support security infrastructure; and provide technical support for network and security issues associated with enterprise applications.
• Analyze both raw and processed security alerts, logs and event data to identify potential security incidents, threats, mitigations, and vulnerabilities.
• Architect, implement, maintain, and troubleshoot the City’s business continuity plan and emergency response plan as it relates to redundant, secure infrastructure.
• Investigate, analyze, produce reports, and remediate security incidents that occur on City systems and applications, both on-premises as well as in the cloud.
• Confirm viable backups, test, maintain and monitor both on-premises and within the cloud.
• Review Cyber Security threat information and assists with mitigating vulnerabilities identified.
• Conduct a variety of Cyber Security policy compliance tasks such as discovering unauthorized devices, conducting site surveys for non-compliance, and ensuring network access requirements are met.
• Perform risk assessments and execute tests of network, backups and information systems to ensure technology processes are secure.
• Facilitate administrator and end-user cyber security training and security awareness programs; track and report on end-user training compliance.
• Facilitates penetration testing of all City systems and infrastructure.
• Ensure systems and procedures are compliant with relevant industry requirements and government regulations (e.g., PCI-DSS, CJIS, NIST, NERC CIP, ISO 27000, etc.).
• Engage in continuous information security training to maintain awareness of changes within the information security field.
• Performs other or related duties as assigned.

PHYSICAL, MENTAL AND ENVIRONMENTAL WORKING CONDITIONS

Position requires prolonged sitting, standing, walking, reaching, twisting, turning, kneeling, bending, squatting, stooping, and intermittently climbing stairs and/or ladders to rooftops and walking rooftops perimeter in the performance of daily activities. The position also requires grasping, repetitive hand movement and fine coordination in keeping records and preparing reports using a computer keyboard. Additionally, the position requires near and far vision in reading written reports and work-related documents and acute hearing is required when providing phone and personal service. The nature of the work may require the incumbent to lift equipment and materials weighing up to 25 pounds or more.

KNOWLEDGE/SKILLS/ABILITIES

(The following are a representative sample of the KSAs necessary to perform essential duties of the position. The level and scope of the knowledge and abilities listed below vary between the I and II levels.)

Knowledge of:

All knowledge from the Systems Security Analyst I level, and NIST 800-series cyber security standards, CIS Top-20 Critical Security Controls, Payment Card Industry Data Security Standards (PCI-DSS), and Criminal Justice Information Security (CJIS) requirements; principles and practices of securing cloud-hosted systems and applications; principles and practices of complex operating system design, analysis, and documentation; current hacker techniques, exploits, active defense detection and prevention measures, penetration testing tools, tactics, techniques, and procedures (TTPs); unified threat management (UTM) firewalls and associated components including, but not limited to, URL/Content filtering, file scanning and blocking, DNS sinkholing, and data leakage prevention; endpoint detection and response (EDR) platform deployment, monitoring and management; business continuity planning, documentation, and testing best practices; computer and network forensic tools, techniques and analysis including root cause and comprehensive cause and effect analysis of cyber-attacks and breaches; scripting languages (e.g. PowerShell, Python, BASH, etc.) at an expert level; single sign-on, Multi-factor authentication and SAML concepts and applications; eDiscovery processes and techniques for messaging and other social media platforms; network monitoring tools and techniques used to perform security troubleshooting, including packet capture and protocol analysis tools; network routing and switching protocols (i.e., BGP, EIGRP, OSPF, RIP, VLANs, STP, VTP, IOS, NX-OS, HSRP, CDP, and LLDP); principles and practices of project management; file storage technologies, file structures, and file systems; and methods of application integration.

Skill to:

Operate an office computer and a variety of word processing and software applications.

Ability to:

All abilities from the Systems Security Analyst I level, and independently manage security-related projects, investigations, operations, and incident response; independently perform professional work involving the evaluation, implementation, and daily management of information security systems; implement and maintain compliance with all required information security rules, regulations, mandates, standards, and best practices; design, document, and implement secure network, system, and application architectures; on an ongoing basis, identify and declare observed risks, threats and vulnerabilities and propose practical steps to minimize or mitigate them; participate in, or lead, cross functional teams and meetings; perform and/or work with professional service providers to conduct risk assessments and/or ethical hacking/penetration testing against city systems to determine and mitigate vulnerabilities and other security issues; perform governance tasks, including research, analysis and evaluation, and provide recommendations regarding proposed security, network, and user systems and applications; and conduct various security awareness programs such as citywide cyber security training campaigns, phishing testing, and periodic targeted training initiatives.

THE SELECTION PROCESS

The process may include an in-basket exercise, individual interviews, panel interviews and/or other related components.  Only those candidates who have the best combination of qualifications in relation to the requirements and duties of the position will continue in the selection process. The candidate selected for the position will be required to complete a background check including reference checks, fingerprint check, medical exam, drug-screening and/or other related components.

Human Resources will make reasonable efforts in the examination process to accommodate persons with disabilities. Please advise Human Resources of any special needs a minimum of five days in advance of the selection process exam by calling (916) 434-3229 or emailing hr@lincolnca.gov. The City of Lincoln is an Equal Opportunity Employer.

The information contained herein is subject to change and does not constitute either an expressed or implied contract.

The City of Auburn is accepting applications for a Finance Analyst! This is an opportunity to work with a dynamic and innovative team while staying sharp on the latest governmental accounting requirements and accounting software solutions.

The Finance Analyst will focus on interpreting and implementing GASB pronouncements, maintaining the accuracy of general ledger and trial balance accounts, approving receivables and payables, forecasting revenues and expenditures, budget development, management of cash, debt, and capital assets, and continual education on the job.

Key Recruitment Details

• The Right Fit: The ideal candidate will bring government experience, have excellent analytical, auditing, and adaptability skills, and be a positive member of a small, supportive team.

• Timeline: Open until filled, apply early to ensure consideration. The first review of applications will be May 22, 2026, with the selection process anticipated for early June.

• Selection Process: The process will include interviews, and may include other related assessments.

• Start Date: The position is pending final budget approval, anticipated to start in July 2026.

Please note that meeting the minimum qualifications does not guarantee an interview; we will move forward with the candidates whose qualifications best match the role's specific needs. The selected candidate must pass a background check, including reference and live scan checks, and may include other related screenings.

The City of Auburn is an Equal Opportunity Employer.  To request a reasonable accommodation for the examination process, please contact Human Resources at (530) 823-4211 ext. 146 at least five business days before your scheduled exam.

Position Summary

Under general supervision of the Finance Director, the Finance Analyst supervises and/or performs highly responsible, complex, sensitive and professional level accounting and financial work in support of the City's various financial activities. Areas of responsibility may include, but are not limited to preparing financial statements, reviewing fiscal records, and monitoring financial transactions in accordance with prescribed accounting systems and generally accepted principles of accounting, auditing and budgeting. Duties include programmatic general accounting (general ledger, accounts payable, accounts receivable and payroll), budget planning and development, verifies balances, and adjusts accounts and journal entries; prepares various fiscal reports; coordinating and assisting with the annual audit, project management and other administrative analysis activities in the Finance Department and providing information and assistance to City staff and the general public, to perform duties requiring special knowledge; and to provide administrative support to assigned supervisor.

Distinguishing Characteristics

This is the advanced journey level in the Finance series. Positions at this level are distinguished from other classes within the series by level of responsibility assumed, complexity of duties assigned, independence of action taken, by the amount of time spent performing the duties, and by the nature of the public contact made. Employees perform the most difficult and responsible types of duties assigned to classes within the series, including detailed analysis of financial transactions and forecasting and may provide direct supervision over assigned personnel. Employees at this level are required to be fully trained in all procedures related to assigned areas of responsibility.

Representative Duties

The following duties are typical for this classification. Incumbents may not perform all of the listed duties and/or may be required to perform additional or different duties from those set forth below to address business needs and changing business practices.

• Balances and reconciles general ledger accounts; prepares adjusting journal entries and monthly bank reconciliations. Maintain accounting, financial, and statistical records; post information to ledgers, journals, logs, and reports; total and balance figures; proof data and make corrections as required; prepare, reconcile, balance, and submit a variety of periodic and special reports.
•  Supervises the maintenance and analysis of general ledger accounts, and other account subsystems such as accounts payable, accounts receivable, payroll, fixed assets, revenues and utility billing subsystems.
• Assist in the preparation, analysis and review of estimated revenues, reimbursements, expenditures, fund balances and other budgetary accounts.
• Participate in the design, testing and implementation of new technology systems and processes.
• Utilize various computer programs; enter and maintain data; generate reports from a database or in-house system; create spreadsheets and generate reports using spreadsheet software; create documents using word processing software.
• Identify and resolve problems, differences, and inconsistencies between accounting records and computerized reports; determine corrective entries involved in maintaining accounting controls and reconciling differences.
• Obtaining information from various departments to compile the activity and year-end balances for various funds; performing analytical review of activity in each fund.
• Process accounts receivable; prepare statements for City services, rental, and lease obligations, receive, process, and balance payments received; input data; audit accounts receivable; prepare and process bad debt collections.
• Process accounts payable; review invoices and claim documents received from various departments; input information into computer system; review and analyze check registers and transaction reports; distribute checks including to match remittance documents to payments; file documents and reports.
• Develops and documents accounting procedures by reviewing and determining impact of new accounting and auditing standards; assisting with implementation of accounting and auditing procedures and standards; incorporating changes in financial reporting standards into individual fund and Comprehensive Annual Financial Report templates; and communicating changes in standards and impact of changes to other staff.
• Substantiates or resolves complex financial transactions by analyzing and auditing materials, revenue streams, transactions and documents; reconciling statements and transactions; using initiative and sound independent judgment on difficult procedural problems; and reviewing the work of assigned personnel to determine accuracy of accounting records.
• Coordinate and participate in ACFR and Annual Audit Processes: Prepares in the preparation of annual financial reports including, but not limited to, the Annual Comprehensive Annual Financial Report (ACFR) and the City’s annual audit; review, reconcile and prepared notes to the financial statements, supporting work papers, and other reports; respond to audit inquiries from external auditors and other governmental agencies as necessary.
• Assists in the development of long-term financial forecasts, the preparation of monthly and quarterly financial reports, collects data to support department analytical functions and makes recommendations as appropriate.
• Assist public at service counter and record revenue receipts through operation of cash register; prepare and complete daily revenue deposits including to balance cash drawer, code data input documents, and sign checks with check signer; contact fiduciaries to coordinate investment transactions completed by the City Treasurer and Finance Director.
• May administer and oversee the business licensing fee function for the City by coordinating the collection of business licenses fees, verification of transaction information, computation of charges and refunds, preparation and mailing of invoices; notification to customers of delinquent accounts and insufficient payments coordinating licensing activities with the public, other departments and other agencies; and updating of licensing records by collecting, calculation, and entering data, audition records and entering changes.
• Assist in recording payroll entry and PERS retirement contributions.
• Coordinates and assists in developing and implementing the City’s fiscal budget.
• Schedules budget preparation tasks to meet established deadlines; coordinates budget related matters with departments and provides training and guidance when necessary.
• Evaluates the budget during the execution and implementation phase; identifies variances requiring corrective action; recommends appropriate correction action.
• Reviews and approves purchase requisitions and budget transfers.
• Coordinates the development of the 5-year Capital Improvement Program publication, including but not limited to, document project management, department communications, template structure design and development, schedule development and financial analysis.
• May assist in grant accounting; type statistical schedules and reports; assemble and copy documents.
• May assist in ensuring 1099s are properly prepared.
• Coordinate debt, debt activities, debt schedules and interfund loan activities for the City and other City authorities; participate in debt issuance and financings; analyze debt and work with City departments on debt related matters.
• Provide public assistance at the counter and over the phone; answer questions and provide information; research problems and prepare necessary adjustment; collect payments as necessary.
• Perform special analyses and reports as required by the City Council, management staff, and outside agencies; audit petty cash funds; update general ledger and verify fund balances; reconcile bank accounts.
• May perform general supervision of subordinate Finance Department staff.
• Perform related duties as required.

Knowledge, Skills, & Abilities

The following generally describes the knowledge and ability required to enter the job and/or be learned within a short period of time in order to successfully perform the assigned duties.

Knowledge of: Financial and accounting theory; financial analysis and reporting methodologies (e.g. regulatory reporting); basic accounting principles, including Generally Accepted Accounting Principles (GAAP) and Generally Accepted Auditing Standards (GAAS), government accounting standards and principles; general business practices in a government environment; principles, procedures, and methods used in the performance of complex clerical and technical accounting duties including those involved in payroll, business and dog licensing, accounts payable, accounts receivable and assisting in budget preparation and monitoring; principles and procedures of financial record keeping and reporting; principles and practices of report preparation; mathematical principles; modern office procedures, methods, and related computer equipment and software applications; principles and practices of customer service; proper phone techniques and etiquette; pertinent federal, state, and local laws, codes, and regulations including those governing the establishment, maintenance, and keeping of financial data; policies, procedures, and functions of the City’s Finance Department.

Ability to: Perform a variety of diversified and difficult financial and statistical record keeping duties in support of payroll, business and dog licensing, accounts payable, accounts receivable, and/or assisting in budget preparation and monitoring; accurately receive and process information and documents according to established guidelines and procedures; collect, compile, and research information and data; review and interpret accounting transactions and records; analyze data and draw sound conclusions; create and maintain a variety of spreadsheets, financial records, and files; prepare a variety of financial and statistical reports; reconcile various financial statements and balance as necessary; apply the rules of modified and full accrual accounting to assignments; understand, interpret, and apply principles, laws, and procedures involved in fiscal record keeping and accounting functions; provide customer service and deal tactfully and courteously with the public, other City employees, and other agencies; perform mathematical calculations; operate office equipment including computers and supporting word processing and spreadsheet applications; type and enter data at a speed necessary for successful job performance; enter and retrieve data from computer systems; use 10-key adding machine by touch; work independently in the absence of supervision; understand and carry out oral and written instructions; communicate clearly and concisely, both orally and in writing; establish and maintain effective working relationships with those contacted in the course of work.

Physical Demands & Working Environment

The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Work is performed in a standard office setting. Primary functions require sufficient physical ability to work in an office setting and operate office equipment. The position requires vision sufficient to see in the normal visual range with or without correction, and to read computer screens and printed documents; as well as hear in the normal audio range with or without correction.

This recruitment is open until filled. Applications will be reviewed on a bi-weekly basis. The first review of applications will be on February 19, 2024. If you are interested in applying you are encouraged to apply as soon as possible, before the position is closed.    

DESCRIPTION:
Silicon Valley Power, Maps & Records department has an excellent opportunity for the position of Engineering Aide (Electric). Job responsibilities include, prepares scaled and dimensioned plans based on sketches prepared by engineering estimating personnel, maintains records of as-builts and updates existing SVP maps and records utilizing ESRI-based GIS applications, Maintains master map files, including such records of block maps, street light maps, fiber communication, electric utility single line and operating diagrams and other maps, Performs computing and drafting operations in AutoCAD, involved in checking drawings of electric utility facilities, perform other duties as assigned. 

 

THIS RECRUITMENT MAY BE USED TO FILL MULTIPLE POSITIONS IN THIS, OR OTHER DIVISIONS OR DEPARTMENTS BESIDES THE POSITIONS LISTED BELOW.  IF YOU ARE INTERESTED IN EMPLOYMENT IN THIS CLASSIFICATION, YOU SHOULD APPLY TO ENSURE YOU ARE CONSIDERED FOR ADDITIONAL OPPORTUNITIES THAT MAY UTILIZE THE APPLICANTS FROM THIS RECRUITMENT. MEETING THE MINIMUM QUALIFICATIONS DOES NOT GUARANTEE ADMITTANCE INTO THE EXAMINATION PROCESS.  ONLY THE MOST QUALIFIED CANDIDATES WHO DEMONSTRATE THE BEST COMBINATION OF QUALIFICATIONS IN RELATION TO THE REQUIREMENTS AND DUTIES OF THE POSITION WILL BE INVITED TO TEST OR INTERVIEW. 

The annual salary range for this position is $78,246.00 - $100,037.52. This position will be filled at or near the bottom of the salary range. 

Typical Duties

Duties may include, but are not limited to, the following:
 
Under general supervision:
• Participates in field survey activities such as assisting with measuring and recording distances and elevation using Global Positioning System (GPS) equipment
• Prepares maps and drawings using geographic information system (GIS) tools to place symbols and apply color codes for the identification of facilities
• Receives, reviews, provides comments, files, and returns maps, documents, and plans using AUTOCAD
• Performs scaling and dimensioning to verify the accuracy of maps and plans
• Assists in conducting field inventory of existing primary and secondary conductors, transformers, switches, poles, pole attachments, manholes, and conduit locations
• Draws and updates electrical schematic diagrams, panel wiring diagrams, substation layout drawings using AUTOCAD, and organizes associated documentation
• Prepares scaled and dimensioned plans, using AUTOCAD based on sketches prepared by engineering/estimating personnel
• Operates a computer and standard office plotting/copying equipment
• Conducts records research including job files, property ownership, easement and right-of-way records
• Maintains records of equipment databases, log books, and map inventories
• Operates passenger vehicles requiring Class C driver's license
• Orders office drafting supplies, manages outside reproduction services, and coordinates vendor services for office drafting equipment maintenance
• Performs other related duties as assigned

Minimum Qualifications

EDUCATION AND EXPERIENCE
Minimum Qualifications:
• Graduation from an accredited junior college with an Associate of Arts degree or higher in engineering or its equivalent, including satisfactory completion of college level courses in writing, mathematics, engineering and related courses; and
• One (1) year working with geographic information system (GIS) tools and systems or one (1) year working with computer-aided drafting (AUTOCAD).
 
Desirable Qualifications:
• One year (1) experience working with computer-aided drafting (AUTOCAD) and one year (1) experience working with geographic information system (GIS).
• Completion of courses in GIS and AUTOCAD.
 
Possible Substitutions:
• Three (3) years of work experience performing mapping/drafting activities of electric utility facilities, involving the use of CAD and GIS systems and tools may substitute for the required education and experience.
 
LICENSE
Possession of a valid California Class C driver's license is required at the time of appointment and for the duration of employment.
 
OTHER REQUIREMENTS
• Employees are required to pass initial and periodic comprehensive background checks, which may include fingerprinting, to meet Federal, State and/or industry security requirements.
• Must be able to perform all the essential functions of the job assignment.

Candidates must attain a passing score on each phase of the examination process to qualify for the Eligible List. A department interview will be required prior to appointment.

Federal law requires all employees to provide verification of their eligibility to work in this country. Please be informed that the City of Santa Clara will not sponsor, represent, or sign documents related to visa applications/transfers for H1B or any other type of visa which requires an employer application.  

VETERAN’S PREFERENCE POINTS: This position qualifies for Veteran’s Preference Points.  Applicants who have separated from service (Active Duty Status) must submit proof of honorable discharge (Form DD214) with their application at time of filing or will be ineligible to have points added to their final score.

Knowledge, Skills, and Abilities

Knowledge of: 
• General principles of algebra, geometry, trigonometry, and mechanical drawing
• Principles and practices of engineering drafting and basic graphic design
• Standard personal computer hardware and software, including word processing, spreadsheet, and database programs
• Document control, retrieval, and filing systems
 
Ability to:
• Prepare neat and accurate drawings, diagrams, dimensions, representations, and schematics using GIS and CAD tools
• Select and use appropriate drafting, and duplicating equipment and materials
• Read, interpret and apply engineering terminology and symbols
• Retrieve, file, and code drawings and diagrams and prepare brief reports
• Maintain organized and complete records
• Utilize ESRI Geographic Information Systems (GIS)
• Utilize AutoDesk AutoCAD software applications
• Communicate effectively, both orally and in writing
• Understand and comprehend oral and written directions and instructions
• Effectively handle multiple priorities, organize workload, and meet strict deadlines
• Establish and maintain effective working relationships with those contacted in the course of work, including the general public
• Work in a team based environment and achieve common goals
• Deal tactfully and courteously with others
• Walk, sit, or stand for extended periods of time
• Perform moderate physical labor including bending, stooping, crawling, climbing, and lifting as necessary to perform assigned duties.
 
 
Additional Information: 
You must answer all job-specific questions in order to be considered for this vacancy or your application will be deemed incomplete and withheld from further consideration. Applications must be filled out completely (i.e. do not write “see resume or personnel file.”). To receive consideration for the screening process, candidates must submit a 1) Cover Letter and, 2) Resume. Incomplete applications will not be accepted. Application packets may be submitted online through the “Apply Now” feature on the job announcement at www.santaclaraca.gov. This recruitment is open until filled and applications will be screened every 2-3 weeks. The first review of applications will be on February 19, 2024.  
 
The City of Santa Clara is an equal opportunity employer. Applicants for all job openings will be considered without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, veteran status or any other consideration made unlawful under any federal, state or local laws. The City of Santa Clara is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at (408) 615-2080 or HumanResources@santaclaraca.gov.

CODE ENFORCEMENT OFFICER 
Community Development Department

Code Enforcement Officer - $7,921.00 – $11,145.67 Monthly (Steps A-H)
Plus Excellent Benefits!

Additional steps (Step F, Step G, and Step H) included in the salary range listed above are available to employees in this job classification after completion of five years of service (Step F), ten years of service (Step G), and 15 years of service (Step H), and one year at the prior step, and good performance evaluation. Initial salary placement is typically at the entry point of the range unless the candidate has prior Code Enforcement Officer experience which may warrant initial placement at a higher step.

This is a full-time, on-site position, designed for direct collaboration with the team and active participation in daily operations.

This position works varied hours/shifts/days of the week to meet the code enforcement needs of the agency. The regular work schedule may include varied days of the week, including weekends, and work hours (days/swings to 2 a.m.) and overtime availability is required often in the evenings (to include late night hours such as 2 a.m.) or on the weekends for targeted enforcement.

The City of Gilroy is an equal opportunity employer and supports workforce diversity, equity, and inclusion. Join our team!

ABOUT THE POSITION
The City of Gilroy is recruiting to fill the position of Code Enforcement Officer in the Community Development Department. 

In this exciting opportunity, the Code Enforcement Officer will work under the supervision of the Deputy Director of Community Development and will serve as a frontline ambassador for city standards, working directly with residents, businesses, and property owners to ensure compliance with local codes and ordinances. If you believe in building better neighborhoods through fairness, respect, and community engagement and have a passion for public service, enjoy being out in the field and solving problems, and want to be part of a team that enhances the health, safety, and welfare of our community then this is an excellent opportunity for you. Come join our team and make meaningful impacts daily! 

This position offers a meaningful opportunity to help uphold community standards and ensure compliant neighborhoods. The Code Enforcement Officer will respond to resident concerns and proactively identify violations such as property maintenance issues, and zoning infractions. You will educate the public on code requirements through clear and respectful communication and work collaboratively with other city departments and external agencies to resolve issues. Tasks involve inspections and enforcement of applicable ordinances pertaining to residential and commercial properties, housing, building construction, and other related regulations. Additionally, the Code Enforcement Officer will issue notices, citations, and follow up on compliance efforts in a fair and consistent manner. It is also imperative that the Code Enforcement Officer maintain accurate case files and documentation for possible legal proceedings.

 

ABOUT THE DEPARTMENT

Our team thrives on teamwork and stands united to uphold city codes. We specialize in investigating complaints, documenting violations, and conducting thorough research for a precise understanding. Our enforcement activities are diverse, addressing complex issues involving multiple departments. Education is integral and we provide training, correct deficiencies, and offer guidance, developing a highly skilled team. Our goal in providing this valuable service is based on shared community expectations. We strive to promote voluntary compliance, with a focus on education to increase public awareness of the city’s regulatory expectations. Working together with property owners and business operators, positive and lasting results are achieved to benefit the Gilroy community.

FIRST YEAR PROJECTS/ASSIGNMENTS:

• Learn and understand the City of Gilroy code enforcement processes and help solve problems to foster community pride. 
• Engage in real-world code enforcement assignments by working on active cases and assisting in clearing the backlog to ensure safe and well-maintained neighborhoods.
• Participate in special enforcement details as assigned which may include varied work hours and weekends.
• Participate in specialized training and obtain certifications to enhance your expertise and knowledge of code enforcement. 

CANDIDATE PERSPECTIVE/ LEARNING OPPORTUNITIES 
As a Code Enforcement Officer, you will have the opportunity to be part of and work with a dedicated team in maintaining and improving the quality of life of the diverse community with the City of Gilroy. Your responsibilities will include investigating complaints, documenting violations, and ensuring strict compliance with codes and regulations. You will interpret and explain City codes and ordinances, issue notices of violations, issue administrative citations, prepare written reports, administrative abatement orders, and record abatement notices. You will actively contribute to the team by assisting customers, taking the lead with some cases that may require the cooperation of other departments, attend community meetings, and work evenings and weekends.

COMMUNITY RESILIENCE COORDINATOR

$8,429.47 – $11,577.50 Monthly, Plus Excellent Benefits

The salary range listed above reflects the full compensation potential for this position. However, initial salary placement will typically be at the lower end of the range and will not exceed 97% of the range maximum. Placement within the range will be based on the candidate’s relevant experience and qualifications. Progression through the range may occur over time, subject to continued service, good performance evaluations, and the City’s administrative policies.

This is a grant funded position that is funded through February 4, 2029. 

Opportunity to work a 9/80 work schedule with every other Friday off.

This position is full-time on-site position that actively supports department operations.  

Future MOU salary increases: 2.5% on 7/1/27.

The City of Gilroy is an equal opportunity employer and supports workforce diversity, equity, inclusion and belonging. Join our team! 

ABOUT THE POSITION
Join the City of Gilroy and help shape the future of community preparedness, recovery, and resilience. The City is recruiting for a full-time dynamic and forward-thinking Community Resilience Coordinator (CRC) to join the Administration Department in a role that makes a real impact.

In this exciting opportunity, the CRC will lead innovative efforts to strengthen how the City prepares for, responds to, and recovers from natural disasters and emergency situations. Working at the center of collaboration and change, you’ll help redesign organizational structures, modernize processes, and advance strategic goals that build a stronger, safer, and more resilient Gilroy. If you’re passionate about public service, emergency preparedness, and creating lasting community impact, this is your chance to help drive meaningful change where it matters most! 

Under direct supervision of the Assistant City Administrator, the Community Resilience Coordinator will develop, implement and lead comprehensive local resilience vision, strategy and planning related to the community’s emergency preparedness and responsive programs. Emphasis will be placed on services and programs for populations that are more at-risk during disasters due to lack of resources and education. Additional responsibilities include developing solutions to reduce disaster risks, securing and managing mitigation grant funding, delivering community resilience education and training, and effectively engaging, partnering, and collaborating with a variety of officials, local, state, and federal agencies, businesses, community services, both public and private, concerning the related work and goals of the City. Moreover, the CRC will undertake related special projects with citywide significance, and perform other related duties as required. This position is considered essential personnel during City emergencies and is expected to be available to staff and support the Emergency Operations Center.

This is an exempt, mid-management level position that must exercise competent discretion and judgement in the performance of duties and interactions with others. 

ABOUT THE TEAM

The City Administration team is energetic, innovative, and always looking ahead. We thrive in an environment driven by strategic planning, creative problem-solving, and forward-thinking ideas that strengthen the City and the community we serve. As a close-knit and highly collaborative team, we value camaraderie, open communication, and the unique expertise each member brings to the table.  Together, we tackle complex challenges, exchange ideas, and develop impactful programs designed to enhance community resilience, safety, and preparedness. We are passionate about continuous learning and professional growth, embracing ongoing education, training, and innovation to ensure we deliver exceptional public service and keep Gilroy prepared to respond confidently to any emergency or disaster situation.

If you’re looking for a workplace where your ideas matter, collaboration is encouraged, and your work has a meaningful impact on the community every day, you’ll fit right in with our team.

Our diverse and inclusive workforce of more than 7,000 employees play a key role in the success of San José, the heart of the Silicon Valley. All City of San José employees work together as one team to make San José a vibrant, innovative, and desirable place to live and work. Visit here to learn more about our One Team Leadership Values and Expectations, including quality and excellent customer service and here to learn more about San José.

The City of San José is an equal opportunity employer. Applicants for all job openings will be considered without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, veteran status or any other consideration made unlawful under any federal, state or local laws. The City of San José is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at 408-535-1285, 711 (TTY), or via email at CityCareers@sanjoseca.gov.

About the Department

The Environmental Services Department (ESD) is a national leader in pollution prevention, watershed protection, utility service provision, and climate action. Together, ESD employees positively impact every resident and business in San Jose. 

Our department is an exceptional place to start or grow your career. We have a supportive leadership team, numerous professional growth opportunities, and an inclusive workplace culture that is welcoming of your talents! 

To learn more about ESD, follow @sjenvironment on X, Facebook and Instagram and San Jose Environmental Services on LinkedIn.

About the Division

The San José - Santa Clara Regional Wastewater Facility (RWF) is one of the largest advanced wastewater treatment facilities in the nation and treats water from homes and businesses in the cities of San José, Santa Clara, Milpitas, Campbell, Cupertino, Los Gatos, Monte Sereno, Saratoga, and unincorporated areas within Santa Clara County. The RWF serves a population of over 1.4 million people and has the capacity to treat 167 million gallons of wastewater per day. For more information visit our website at https://www.sanjoseca.gov/your-government/departments-offices/environmental-services/water-utilities/regional-wastewater-facility.

Position Duties

The Environmental Services Department is currently seeking to fill multiple full-time Wastewater Operator I/II/III vacancies at the San José - Santa Clara Regional Wastewater Facility (RWF).

Job Classification Overview - Wastewater Operator I/II/III

Under general supervision, performs a variety of work of routine difficulty involved in operation of the San José/Santa Clara Regional Wastewater Facility. 

Typical duties include but are not limited to:

• Inspects, operates, adjusts and maintains equipment in one or more areas of the wastewater treatment plant sections.
• Operates pumps, valves, motors, blowers, internal combustion engines, vehicles, and other related wastewater treatment process equipment.
• Reads and interprets SCADA (supervisory control and data acquisition) system, gauges, dials and other process instruments; recognizes and diagnoses alarms and other warning indicators and makes necessary process and equipment adjustments to maintain process integrity.
• Maintains records of instrument readings and performs process computations and graphing as required.
• Performs routine laboratory tests used in sewage treatment process; takes samples and performs various simple tests for process control.
• Removes solids, pollutants, and harmful bacteria from wastewater to make it less objectionable and more stable.
• Reviews and provides improvements to wastewater facility SOP and processes.
• Accurately completes work orders for use in the Computerized Maintenance Management System (CMMS).
• Other duties as assigned.

Assignments may be made to any shift in an around-the-clock operation, and incumbents must also be available for work on Saturday, Sunday, and holidays.

This recruitment may be used to fill multiple positions in this, or other divisions or departments. If you are interested in employment in this classification, you should apply to ensure you are considered for additional opportunities that may utilize the applicants from this recruitment.

Salary Ranges

Actual salary shall be determined by the final candidates’ qualifications and experience. 

Salary ranges for these classifications are:

• Wastewater Operator I: $92,747.20-$115,502.40
• Wastewater Operator II: $98,384.00-$122,865.60
• Wastewater Operator III: $104,166.40-$130,124.80

Minimum Qualifications

Wastewater Operator I

Education: Successful completion of high school, General Educational Development (G.E.D.) Certificate, or California Proficiency Certificate.

Experience: One (1) year experience as a Wastewater Operator Trainee with the City of San José or one (1) year experience at a Wastewater treatment facility with similar processes.

Certifications: Possession of a valid California State Water Resources Control Board (SWRCB) Operator Grade I or higher Certificate.

Required Licensing: Possession of a valid State of California Class C driver's license. 

• If selected, the Conditional Offer of Employment may be contingent upon you providing proof of a valid State of California driver’s license, and an assessment of your California DMV Employer Pull Notice (EPN) as per the DMV Release of Driver Record Information form. Failure to pass the DMV Pull Notice assessment will deem you ineligible for employment.

Physical Requirement: This classification requires a pre-employment respiratory physical exam.

Wastewater Operator II

Education: Successful completion of high school, General Educational Development (G.E.D.) Certificate, or California Proficiency Certificate.

Experience: One (1) year experience as a Wastewater Operator I with the City of San José or one (1) year experience at a Wastewater treatment facility with similar processes while holding a valid SWRCB Wastewater Grade I or higher license.

Certifications: Possession of a valid California State Water Resources Control Board (SWRCB) Operator Grade II or higher Certificate.

Required Licensing: Possession of a valid State of California Class C driver's license. 

• If selected, the Conditional Offer of Employment may be contingent upon you providing proof of a valid State of California driver’s license, and an assessment of your California DMV Employer Pull Notice (EPN) as per the DMV Release of Driver Record Information form. Failure to pass the DMV Pull Notice assessment will deem you ineligible for employment.

Physical Requirement: This classification requires a pre-employment respiratory physical exam.

Wastewater Operator III

Education: Successful completion of high school, General Educational Development (G.E.D.) Certificate, or California Proficiency Certificate.

Experience: One (1) year experience as a Wastewater Operator II with the City of San José or two (2) years’ experience at a Wastewater treatment facility with similar processes while holding a valid SWRCB Wastewater Grade II or higher license.

Certifications: Possession of a valid California State Water Resources Control Board (SWRCB) Operator Grade III or higher Certificate.

Required Licensing: Possession of a valid State of California Class C driver's license. 

• If selected, the Conditional Offer of Employment may be contingent upon you providing proof of a valid State of California driver’s license, and an assessment of your California DMV Employer Pull Notice (EPN) as per the DMV Release of Driver Record Information form. Failure to pass the DMV Pull Notice assessment will deem you ineligible for employment.

Physical Requirement: This classification requires a pre-employment respiratory physical exam.

For the complete physical/environmental elements, please go to the classification specifications here: Wastewater Operator I/II/III

Other Qualifications

The ideal candidate will possess the following competencies, as demonstrated in past and current employment history.

Job Expertise – Demonstrates knowledge of and experience with applicable professional/technical principles and practices, Citywide and departmental procedures/policies and federal and state rules and regulations.

1. Knowledge of wastewater treatment processes.
2. Knowledge of the use and purpose, and the ability to use common hand tools and mechanical equipment.
3. Knowledge of general procedures to be used for emergencies and malfunctions.
4. Knowledge of, and ability to, operate pumps and other equipment in response to system demands.
5. Knowledge of city, state, and federal environmental quality standards.
6. Knowledge of general lock out tag out principles.
7. Ability to perform a variety of operation duties and operate a variety of wastewater treatment facility equipment.

Communication Skills - Effectively conveys information and expresses thoughts and facts clearly, orally and in writing; demonstrates effective use of listening skills; displays openness to other people's ideas and thoughts.

Computer Skills - Experienced with common business computer applications including but not limited to: MS Outlook, MS Word, MS Excel.

Flexibility - Makes effective decisions and achieves desired results in the midst of major changes in responsibilities, work processes, timeframes, performance expectations, organizational culture, or work environment.

Initiative - Exhibits resourceful behaviors toward meeting job objectives; anticipates problems, is proactive, and avoids difficulties by planning ahead; displays willingness to assume extra responsibility and challenges; pursues continuing education opportunities that promotes job performance

Problem Solving - Approaches a situation or problem by defining the problem or issue; determines the significance of problem; collects information; uses logic and intuition to arrive at decisions or solutions to problems that achieve the desired outcome.

Reliability - Completes quality work assignments in a timely and efficient manner; fulfills responsibilities and maintains confidentiality as appropriate.

Teamwork and Interpersonal Skills - Develops effective relationships with co-workers and supervisors by helping others accomplish tasks and using collaboration and conflict resolution skills.

Selection Process

The selection process will consist of an evaluation of the applicant's training and experience based on the application and responses to all the job specific questions. You must answer all questions to be considered or your application may be deemed incomplete and withheld from further consideration. Only those candidates whose backgrounds best match the position will be invited to proceed in the selection process. Additional phases of the selection process will consist of one or more interviews.

If you have questions about the duties of these positions, the selection or hiring processes, please contact Adrienne.Pea@sanjoseca.gov. 

 

Additional Information:

Employment Eligibility:  Federal law requires all employees to provide verification of their eligibility to work in this country. Please be informed that the City of San Jose will NOT sponsor, represent or sign any documents related to visa applications/transfers for H1-B or any other type of visa which requires an employer application.  

You must answer all job-specific questions to be considered for this vacancy or your application will be deemed incomplete and withheld from further consideration. Applicants are expected to write their own essays/responses.  

Please note that applications are currently not accepted through CalOpps or any other third party job board application system.

This recruitment may be used to fill multiple positions in this, or other divisions or departments. If you are interested in employment in this classification, you should apply to ensure you are considered for additional opportunities that may utilize the applicants from this recruitment.

Please allow adequate time to complete the application and submit before the deadline or the system may not save your application.  If your online application was successfully submitted, you will receive an automatic confirmation email to the email address you provided.  IF YOU DO NOT RECEIVE THE CONFIRMATION, please email CityCareers@sanjoseca.gov and we will research the status of your application. 

AI and the Hiring Process

We recognize that Artificial Intelligence (AI) is becoming part of daily life and can be a valuable tool for learning, research, and professional growth. We encourage candidates to use AI responsibly as a support in preparing application materials, live assessments, and interviews. However, we value authenticity, accuracy and truthfulness. Application responses and interview answers must reflect your own knowledge, skills, and experiences. While AI can supplement preparation, it cannot replace the originality and judgment we look for in our employees. This ensures fairness, transparency, and equity for all applicants in the hiring process. 

 

Please apply via our link, we do NOT accept applications here :

 https://www.governmentjobs.com/careers/sanjoseca/jobs/5350396/wastewater-operator-i-ii-iii-environmental-services-department/

This recruitment is open on a continuous basis and selections may be made at any time within the process. It is recommended to apply immediately. The review of applications received will occur at the end of each month.  

**To receive consideration for the screening process, candidates must meet the below minimum qualifications:

• Graduation from high school or possession of a GED; 

AND

 

• The equivalent of two (2) years of paid employment experience in public safety dispatching within the past five (5) years of which at least one (1) year included solo status; or

OR

• Five (5) years of current paid employment with a public safety agency or private emergency medical services agency, with high level Computer Aided Dispatch (CAD), radio and/or telephone operation; 

OR

• Successful completion of probationary period as a Public Safety Dispatcher I with the City of Santa Clara.

ACCEPTABLE SUBSTITUTION: Possession of a valid California POST Public Safety Dispatcher Basic certificate, which may be substituted for six (6) months of the solo status experience. Please upload a copy of your certificate. 

The City
The City of Santa Clara is a "full service" city – one of only a few communities in the Bay Area that has its own police, fire, library, recreation, and electric, water, and sewer utilities, as well as all of the other departments and civic amenities expected in a thriving community. Santa Clara is a family-oriented and business-friendly city, led by a city government that has developed an award-winning ethics program and a commitment to fostering public trust. Located in Santa Clara County at the southern tip of San Francisco Bay, about 45 miles south of San Francisco, Santa Clara is a strategic regional hub, convenient to freeways, airports, railroads, expressways, light rail, and other public transportation.

The Department
The men and women of the Santa Clara Police Department take tremendous pride in providing the community with outstanding service through the "Santa Clara Way" of service.  In partnership with the citizens, the team provides law enforcement services with professional and dedicated staff. The team will always identify and resolve problems utilizing all available resources and perform services professionally and with a high level of integrity. To learn more visit our website.   

The Position 
As a Public Safety Dispatcher II, this non-sworn classification dispatches public safety, fire, and emergency medical services out into the community. The successful incumbent will be responsible for receiving incoming calls for police, fire, or medical assistance and dispatch necessary units. This classification is distinguished from the Public Safety Dispatcher I by a broader range of responsibility due to a higher level of experience and training.  

Candidates must attain a passing score on each phase of the examination process to qualify for the Eligible List. A department interview will be required prior to appointment. 

THIS RECRUITMENT MAY BE USED TO FILL MULTIPLE POSITIONS IN THIS, OR OTHER DIVISIONS OR DEPARTMENTS BESDIES THE POSITIONS LISTED BELOW. IF YOU ARE INTERESTED IN EMPLOYMENT IN THIS CLASSIFICATION, YOU SHOULD APPLY TO ENSURE YOU ARE CONSIDERED FOR ADDITIONAL OPPORTUNITIES THAT MAY UTILIZE THE APPLICANTS FROM THIS RECRUITMENT. MEETING THE MINIMUM QUALIFICATIONS DOES NOT GUARANTEE ADMITTANCE INTO THE EXAMINATION PROCESS. ONLY THE MOST QUALIFIED CANDIDATES WHO DEMONSTRATE THE BEST COMBINATION OF QUALIFICATIONS IN RELATION TO THE REQUIREMENTS AND DUTIES OF THE POSITION WILL BE INVITED TO TEST OR INTERVIEW. 

 

DISTINGUISHING CHARACTERISTICS

This is the journey-level classification in the non-sworn flexibility staffed Public Safety Dispatcher I/II series. Incumbents are expected to work independently and exercise judgment and initiative. Positions at this level receive only occasional instruction or assistance as new or unusual situations arise and are fully aware of the operating procedures and policies of the work unit. This class is distinguished from the class of Public Safety Dispatcher I in that the latter is the entry level class where incumbents are trained on full range of dispatch functions under immediate supervision. This class is distinguished from the Senior Public Safety Dispatcher in that the latter has full responsibility for supervising a shift of Public Safety Dispatchers I/II.

 

 

Typical Duties

 

Each position in this classification may not include all the duties listed below, nor do the examples cover all the duties that may be performed.

• Operates base radio console equipment, transmitting and receiving routine and emergency messages
• Receives emergency and routine requests for services from the public via 9-1-1, alternate emergency lines, and business lines
• Dispatches appropriate emergency vehicles, equipment and personnel in response to those requests, in accordance with established policies and procedures
• Coordinates emergency operations between various departmental personnel and equipment
• Operates data terminals for information pertaining to daily public safety operations, and general emergency services
• Maintains written logs, files, and computer information in the prescribed manner
• Updates computer files and performs other clerical functions and tasks as directed
• Performs other related duties as assigned

 

 

Minimum Qualifications

 

EDUCATION AND EXPERIENCE

• Graduation from high school or possession of a GED; and
• The equivalent of two (2) years of paid employment experience in public safety dispatching within the past five (5) years of which at least one (1) year included solo status; or
• Five (5) years of current paid employment with a public safety agency or private emergency medical services agency, with high level Computer Aided Dispatch (CAD), radio and/or telephone operation; or
• Successful completion of probationary period as a Public Safety Dispatcher I with the City of Santa Clara.

ACCEPTABLE SUBSTITUTIONS

• Possession of a valid California POST Public Safety Dispatcher Basic certificate, which may be substituted for six (6) months of the solo status experience.

DESIRABLE QUALIFICATIONS

• Classroom education involving fire science or law enforcement related studies.

LICENSES/CERTIFICATES

• Possession of a valid California POST Public Safety Dispatcher Basic Certificate and a valid Medical Priorities Dispatching System (MPDS) Certificate are required prior to the completion of the probationary period.

OTHER REQUIREMENTS

Must be able to perform all the essential functions of the job assignment. All candidates will be required to pass a City background investigation, which will include fingerprinting and may include polygraph and/or psychological testing.

PERMANENT CITY EMPLOYEES PREFERENCE POINTS
Current permanent employee candidates who receive a passing score on the examination will have an additional five (5) points added to his/her final score. 

Federal law requires all employees to provide verification of their eligibility to work in this country. Please be informed that the City of Santa Clara will not sponsor, represent, or sign documents related to visa applications/transfers for H1B or any other type of visa which requires an employer application. 
 

 

Knowledge, Skills, and Abilities

 

Knowledge of:

• General public safety radio and telephone communications systems
• Police and fire emergency procedures
• Primary roads, streets, highways, major buildings, and public facilities within the City's boundaries

Skill in:

• Reading and interpreting maps; and maintaining accurate records

Ability to:

• Read, write, spell, and speak in clear, concise English
• Learn correct telephone answering techniques, policies and procedures
• Operate computer-aided dispatch (CAD) system with sufficient speed and accuracy to document field activity and create calls for service within response criteria guidelines
• Analyze situations quickly and accurately, while taking effective action to assure public safety provider and citizen safety
• Follow verbal and written instructions
• Communicate clearly and distinctly using radio and telephone equipment
• Maintain composure and work accurately in emergency situations
• Work in a team-based environment and achieve common goals
• Establish and maintain tactful, courteous, and effective working relationships with those contacted during the course of work, including the general public
• Work in a confined area, wearing a headset which restricts physical movement about the work area
• Accurately enter information into the CAD system while simultaneously receiving information by phone or radio
• Retrieve data from CAD terminal or other keyboard device, maintain appropriate documentation of previous events, details, and conversations
• Work in a highly structured environment where all communications are recorded or documented and reviewed as public record
• Handle multiple priorities and organize workload
• Extract information or data from other computer systems
• View multiple video display terminals for extended periods of time in low variable light conditions
• Distinguish and interpret the meaning of colors on video display terminals
• Distinguish and comprehend simultaneous communications from several sources
• Work continuously or uninterrupted as required, standing or sitting for extended periods of time
• Perform with a high standard of customer service, professional conduct, and civic responsibility
• Use emergency medical questioning techniques and provide medical instructions via telephone when required
• Type at a net rate of 35 wpm on a computer keyboard

Additional Information: 
You must answer all job-specific questions in order to be considered for this vacancy or your application will be deemed incomplete and withheld from further consideration. Applications must be filled out completely (i.e. do not write “see resume or personnel file.”). To receive consideration for the screening process, candidates must submit a complete City Application and meet the below minimum qualifications:

• Graduation from high school or possession of a GED; and
• The equivalent of two (2) years of paid employment experience in public safety dispatching within the past five (5) years of which at least one (1) year included solo status; or
• Five (5) years of current paid employment with a public safety agency or private emergency medical services agency, with high level Computer Aided Dispatch (CAD), radio and/or telephone operation; or
• Successful completion of probationary period as a Public Safety Dispatcher I with the City of Santa Clara.

ACCEPTABLE SUBSTITUTION: Possession of a valid California POST Public Safety Dispatcher Basic certificate, which may be substituted for six (6) months of the solo status experience. Please upload a copy of your certificate. 

Incomplete applications will not be accepted. Application packets may be submitted online through the “Apply Now” feature on the job announcement at www.santaclaraca.gov.  This position is continuous: Applications will be reviewed at the end of each month for consideration to the position.  If you are interested in applying you are encouraged to apply as soon as possible, before the position is closed.

Are you a customer-focused professional who enjoys helping others, resolving billing and service questions, and supporting a team that serves the community?

If you are detail-oriented, flexible, and thrive in a fast-paced environment, Citrus Heights Water District invites applications for the position of Customer Service Technician.

WORK SCHEDULE:

The District observes a 4/10 work schedule, Monday–Thursday, 10-hour days. The regular work schedule for this position is 7:00 a.m. – 5:30 p.m.

POSITION DESCRIPTION, DISTINGUISHING CHARACTERISTICS, AND QUALIFICATIONS:

Under immediate supervision, the Customer Service Technician performs a variety of customer service and billing support duties, including processing payments, maintaining customer accounts, responding to billing inquiries, and coordinating service orders. The position also provides administrative support to an assigned supervisor and performs related work as required.

This is the entry-level class in the Customer Service series. Employees in this class typically have little or no directly related work experience but demonstrate the ability to perform the full scope of duties and meet performance standards. Incumbents work under close supervision while learning job tasks, progressing to general supervision as procedures and processes are learned.

• Two (2) years of responsible experience similar to Customer Service Technician is desirable

• Equivalent to completion of the twelfth (12th) grade supplemented by coursework in business or accounting is desirable

• Valid California Class C Driver’s License may be required. A satisfactory driving record is required.

Please click here to access the Customer Service Technician job description.

APPLICATION PROCESS AND SELECTION PROCEDURE:

Applications, supplemental questionnaires, resume, and cover letters must be submitted via email to mail to: hr@chwd.org. Materials must be complete and clearly indicate that the candidate meets the minimum qualifications. All statements made on the application and any supplemental materials are subject to verification. False statements may be cause for immediate disqualification, removal from the eligibility list, or discharge from employment.

Please click here to access the Customer Service Technician Employment Application

This position will be open until filled. The first review of applications will begin on Thursday, May 28th, 2026, and applications will be reviewed on a weekly basis thereafter until the position is filled.

Part I: Application - (Pass/Fail) After the closing deadline, applications will be screened in relation to the criteria indicated in this announcement. Incomplete, late, and faxed applications are not accepted. Resumes are not considered in lieu of the required employment application. Certificates, resumes, and other documents can be emailed with your application to hr@chwd.org.

All completed applications and supplemental questionnaires will be reviewed for each applicant’s ability to meet the minimum work experience, training, and education qualifications.

Successful candidates will be placed on a Qualified Candidate List and may be invited to participate in in-person interviews. Specific dates will be provided to selected candidates.

All communication and notices will be sent via e-mail.

Additional inquiries about the position may be directed to the District’s Human Resources division at 916-725-6873 or mail to: hr@chwd.org Citrus Heights Water District is not responsible for the failure of digital forms in submitting your application.