The Public Authority for In-Home Supportive Services (IHSS) is seeking well-qualified individuals for the position of Public Authority Registry Social Worker II/III with fluency in Mandarin or Cantonese. There is one vacancy in the Public Authority. The current vacancy would be responsible for supporting IHSS consumers who do not have caregiver resources, in hiring a homecare provider from the Public Authority Registry and helping the client and provider establish a successful working relationship. The position is located in San Mateo, CA, but will require travel throughout the County to perform duties of the positions.

 

NOTE: The Public Authority Registry Social Worker II/III is not a County position; the Public Authority unit reports to the San Mateo County Director of Aging and Adult Services.

 

PUBLIC AUTHORITY

The Public Authority serves as the employer of record for IHSS homecare workers, with the IHSS consumer retaining the right to hire, fire and train their worker. The Public Authority's responsibilities include operating a Registry that recruits, screens and refers potential homecare providers to IHSS consumers needing personal assistance in their home; screening the backgrounds of IHSS providers in accordance with IHSS policies and regulations; providing training opportunities to IHSS providers to enhance their skills in serving IHSS consumers; and offering support and assistance to Registry consumers and providers to ensure the employer-employee relationship between the Registry consumer and provider are functioning well. The IHSS consumer is the IHSS employer and is responsible for hiring and supervising a provider for the care they receive. Consumers who do not have caregiver resources, may choose to hire a caregiver from the Public Authority Registry. The Public Authority Social Worker will assist those recipients with the hiring of a Public Authority Registry worker and help them to manage their role as the employer.

 

Examples of duties may include, but are not limited to, the following:

• Conduct home visits to support consumers' hiring needs.
• Educate, support, and perform administrative duties for IHSS consumers and care providers to understand/comply with program regulations.
• Provide conflict mediation between consumers and providers to help stabilize cases.
• Collaborate with program integrity team to ensure proper adherence to regulations.
• Provide education, outreach, and community resources information for consumers.
• Attend case conferences.
• Collaborate and facilitate services with other partner agencies.
• Effective caseload management

 

The ideal candidate will possess the following:

• Ability to work in both an independent and collaborative setting, in the development and implementation of sound case plans of action.
• Ability to implement program regulations.
• Experience in conflict management.
• Experience working with challenging behaviors associated with mental health diagnosis.
• Fluency in Mandarin or Cantonese is required.

 

Salary

Social Worker II

$37.87 - $47.34 Hourly

$3,029.60 - $3,787.20 Biweekly

$6,564.13 - $8,205.60 Monthly

$78,769.60 - $98,467.20 Annually

Social Worker III

$44.66 - $55.81 Hourly

$3,572.80 - $4,464.80 Biweekly

$7,741.07 - $9,673.73 Monthly

$92,892.80 - $116,084.80 Annually

 

Qualifications

Licensure/Certification: California class C driver license or equivalent.

Education:

Social Worker II: Satisfactory completion of 30 semester units of social welfare and/or appropriate behavioral science courses.

Social Worker III: Satisfactory completion of 36 semester units of social welfare and/or appropriate behavioral science courses.

Experience:

Social Worker II: Two years experience performing duties comparable to those of a Social Worker I or higher in San Mateo County. Substitution: Possession of a Master's Degree in Social Work from an accredited school of Social Work.

Social Worker III: Three years experience performing duties comparable to those of a Social Worker II or higher in San Mateo County. Substitution: Possession of a Master's Degree in Social Work from an accredited school of Social Work and two years experience performing duties comparable to those of a Social Worker II or higher in San Mateo County.

 

Application/Examination

If you are interested in being considered for this position, the following materials must be electronically submitted in a Word or PDF format.

• Responses to Supplemental Questions
• Resumé

 

Please include the words "Public Authority Registry Social Worker II/III" in the subject line of the email submission. Please submit the required materials electronically via email to:

Estella Castillo, Health Services Manager I ecastillo1@smcgov.org

 

Apply immediately. Resumés will be accepted until position is filled. This posting is open on a continuous basis and selection may be made at any time within the process.

 

NOTE: Application materials are only accepted via e-mail. Materials sent via regular mail and/or fax will not be accepted. Submittals that do not include all required elements (responses to supplemental questions and a resume) will not be considered.

The County of San Mateo is currently seeking highly qualified applicants for the position of Psychiatric Social Worker I/II - Marriage & Family Therapist I/II - Extra Help

 

Please view the online brochure for a detailed description of this position: https://bit.ly/3SWMkrq

 

Responsibilities

• Perform initial diagnostic evaluation noting behavioral symptoms which may indicate organic and/or mental disorders in children and in interpersonal/ family dysfunctions related to child and adult patients/clients.
• Determine and develop appropriate treatment plans for all clients in the caseload.
• Conduct individual, group and family counseling/therapy sessions for clients toward the goal of achieving more adequate, satisfying and productive adjustments in the community and provide case management services as appropriate.
• Participate in developing individual and group treatment plans utilizing a variety of psychotherapeutic, psychosocial and psycho educational modalities.
• Perform suicide/risk assessments.
• Conduct home visits and/or field-based services.
• Crisis Intervention. Make client referrals and plan discharge procedures.
• Assess progress of clients on a selected basis and propose modifications to rehabilitation plans in order to meet goals agreed upon by the clients/patients.
• Prepare and maintain psychosocial case histories for use in diagnostic evaluations and of patient progress.
• Supervise graduate interns.
• Provide outreach counseling and refer clients to appropriate mental health program service resources.
• Collect and evaluate medical or psychosocial data such as case histories, behavior patterns and family relationships of patients/clients.
• Analyze factors which exert an adverse effect upon health problems, treatment, or recovery, or which may contribute to or are responsible for mental illness or affect the potential for rehabilitation.
• Conduct treatment groups in schools and other community settings with emotionally and behaviorally disturbed children toward the goal of achieving higher functioning in interpersonal relationships and learning.
• Work as a psychiatric team member with other treatment disciplines.
• Utilize Trauma Informed Care and other Evidence-based practices.
• Provide consultation and education services.
• Ability to participate in an on-call rotation and responding to after-hours calls (Youth Services Center).
• Ability to participate in an on-call rotation and responding to after-hours calls from Psychiatric Emergency Services (Youth Case Management).
• Perform related duties as assigned.

 

NOTE: This is an extra-help, at-will assignment, paid on an hourly basis. Extra-help hours are dependent on the business needs of the department and therefore work hours may vary from week to week. Extra help employees shall not exceed 1,040 hours of work per fiscal year. Some extra help positions are eligible for benefits under the Affordable Care Act. Extra help employees are not guaranteed permanent status at the end of the assignment.

 

How to Apply

To apply for this exciting career opportunity, the following materials must be electronically submitted online at https://jobs.smcgov.org:

• Employment Application Form
• Responses to the supplemental questions

 

For any recruitment related questions please contact Ramla Javed at rjaved@smcgov.org.

San Mateo Medical Center is seeking well-qualified candidates for the position of Occupational Therapist II.  
Currently, there is one full-time, limited-term vacancy and two Extra-Help, part-time, vacancies. These positions will plan and provide occupational therapy services for acutely ill or rehabilitative patients in an outpatient and/or inpatient setting.
Occupational Therapist II is the experienced journey level class in this series. Incumbents in this class perform the full range of general therapy treatments with a greater degree of independence and proficiency, additionally applying more specialized and advanced therapy treatments. Some individuals may also assist in providing technical advice and training to less experienced staff.
The ideal candidate has graduated from an accredited occupational therapy curriculum and is licensed as an Occupational Therapist by the California Board of Occupational Therapy and registered with the National Board for Certification in Occupational Therapy. They will also possess a Certificate of completion for a course in Basic Life Support as approved by the American Red Cross or American Heart Association. Additionally, the incumbent will have experience in working with adults, skilled nursing, and acute care.  Fluency in Spanish is preferred, but not required. Ability to work weekends and/or holiday coverage when necessary is strongly preferred.
About Us
SMMC inpatient and outpatient rehabilitation department has a talented team of 35 physical, occupational and speech therapists. We take pride in excelling within San Mateo County's public hospital and clinics, taking care of the most diverse patient populations. We treat a multitude of conditions, including neurologic and orthopedic injuries, as well as post-operative surgical conditions, where our outcomes exceed targets. Further, we foster educational and improvement opportunities, which provide best-practice care and evidence-based skills. Join our team! We are looking for a new team member who enjoys working with a large multidisciplinary team, has a growth mindset, advocates for resources, and shares in our team's celebrations and accomplishments. Our colleagues have shared that San Mateo County's commitment to work-life balance is one of the best in the industry. Come share your talents on our engaged and dynamic therapy team!  

Examples Of Duties

Duties may include, but are not limited to, the following:

• Under medical direction, plan and perform occupational therapy for a variety of patients.
• Collaborate with a multi-disciplinary team to provide comprehensive treatment to patients.
• Provide therapeutic activities to promote independence in daily living activities.
• Plan, organize and participate in occupational therapy activities.
• Design and fabricate splints.
• Instruct patients in the use of therapeutic tools and equipment.
• Provide ongoing assessment and documentation of the patient's response to treatment in accordance with hospital standards.
• Participate in discharge planning and refer parents to community services.
• Determine need for department and patient-related supplies and equipment.
• Maintain cleanliness and organization of treatment areas.
• May participate as clinical preceptor in a university affiliated occupational therapy student program.
• Perform related duties as assigned.

Qualifications

Licensure/Certification:

• Eligibility for or registration as an Occupational Therapist by the National Board for Certification in Occupational Therapy. Failure to obtain this licensure within twelve months of employment may result in termination.
• Possession of a Certificate of completion for a course in Basic Life Support as approved by the American Red Cross or American Heart Association; or must be obtained within six months of appointment.

Education and Experience:
Any combination of education and experience that would likely provide the required knowledge, skills and abilities is qualifying. A typical way to qualify is:

Occupational Therapist II: One year of supervised experience in occupational therapy.

Knowledge of:

• Principles and methods of occupational therapy, as applicable to all types of cases found in a general hospital providing acute care or in a rehabilitative center.
• Physical and psychological problems of physically disabled, aged, gero-psychiatric and chronically ill patients.
• Principles of splint design and fabrication.
• Use and care of therapeutic tools and equipment commonly used in occupational therapy.
• Professional ethics and the fundamental laws of practice for occupational therapy.

Skill/Ability to:

• Administer and document occupational therapy treatments.
• Assess patient needs, analyze situations accurately and implement an effective plan of action.
• Adapt equipment to patient needs.
• Integrate occupational therapy services with other medical and institutional programs.
• Develop new programs in response to patient/department need.
• Explain and teach occupational therapy activities to patients, health care professionals and other interested persons.
• Exercise tact and good judgment in dealing with patients, staff and the public.
• Prepare reports and keep records of case histories.
• Communicate effectively, both verbally and in writing.
• Act as a consultant/trainer for education and other staff.
• Provide suitable transportation between work sites.
• Lift or assist with lifting patients and equipment.

Application/Examination

If you are interested in being considered for these extra-help or limited term positions, the following materials must be electronically submitted in a Word or PDF format.

• Cover letter
• Resumé
• Supplemental Questions

Supplemental Questions

1) Eligibility for or registration as an Occupational Therapist by the National Board for Certification in Occupational Therapy. Failure to obtain this licensure within twelve months of employment may result in termination. Do you possess this qualification or will be able to obtain this licensure within twelve months of employment?

2) Possession of a Certificate of completion for a course in Basic Life Support as approved by the American Red Cross or American Heart Association; or must be obtained within six months of appointment. Do you possess this qualification or will be able to obtain this certification within six months of appointment? 

3)Would you like to be considered for the Extra-Help vacancy or the Limited-Term vacancy?

Please include the words "Occupational Therapist II - Extra Help / Limited- Term " in the subject line of the email submission. Please submit the required materials electronically via email to:

Heather Rudolph, Clinical Services Manager - Rehabilitation 

hrudolph@smcgov.org

Application materials will be reviewed as they are received, and well-qualified candidates will be contacted for an interview.
Apply immediately. Resumés will be accepted until position is filled. This posting is open on a continuous basis and selection may be made at any time within the process.

The Older Adult System of Integrated Services (OASIS) Team, with San Mateo County Health’s Behavioral Health and Recovery Services Division has one full time vacancy.  If you have experience working with Asian Pacific Islander populations, please apply! 

The support to OASIS clients is enhanced by the strong commitment and dedication of the direct service staff who regularly go the extra mile to ensure clients not only get the essential care they need, but to provide emotional and concrete support. They help clients to achieve the highest quality of life possible and to remain residing in the community for as long as they wish to and safely can.   

 

What we offer: 

• We offer a nurturing and supportive team environment, with close partnerships with community agencies. 

• Opportunity for bilingual Mandarin/Cantonese speaking clinician to serve clients and families in Mandarin/Cantonese and from a culturally responsive, trauma informed lens. 

• Very diverse and rich experiences working with underserved older adults in their board and cares, homes, and adult day programs, (outpatient and various community settings). 

• Licensed supervision. 

• Excellent training opportunities towards licensure, Tuition Reimbursement, Education Leave and a Wellness Program, among others. 

• Completive salaries, comprehensive benefits and pension plan for regular employees, and part time weekly telework schedule. 

 

Exciting news! Candidates have the opportunity to receive a sign-on bonus of up to $15,000. 

First-time external new hires, or current staff promoted internally or from other County departments into a regular Psychiatric Social Worker or Marriage and Family Therapist position in Behavioral Health and Recovery Services (BHRS) may be eligible to receive a sign-on bonus of up to $15,000 (subject to discontinuation at any time). The sign-on bonus will be in 3 phases and will be prorated for part-time positions. Restrictions Apply. Please see link for details. https://jobs.smcgov.org/hiring-incentives/ 

 

OASIS is community field-based mental health services provided to older adults at their place of residence. This home visit services include medication evaluation and monitoring, individual counseling/therapy, and case management. This multiple discipline team with language capacity in English, Spanish, and Chinese, consists of Psychiatrists, Licensed Clinical Social Workers, Licensed Marriage & Family Therapists, a Community Mental Health Nurse, and a Peer Support Worker. Services are available to San Mateo County residents age 60 and over with issues of mobility and mental health conditions that impact their day-to-day functioning.  

Clinicians will use evidence-based approach to perform assessment, diagnosis, make medical necessity treatment plans, case management, individual therapy, and work with family members of clients' and other community providers for clients' mental health follow-up care needs. These interventions are provided in field setting or in clients' place of residence, and/or as needed to clients who are living in the community.

Clinicians are committed to providing medical necessity treatment that supports the clients' goals of independence and self-sufficiency with other service providers' support to continually live in the community with better quality of life. These positions embrace the challenge of providing simultaneous cooccurring treatment for both mental illness and substance use disorders in some cases; to work in an older adult outpatient setting as a member of a multidisciplinary team in collaboration and within the system of care.  

 

The ideal candidates will possess:  

• A current license as either a Licensed Clinical Social Worker or Marriage and Family  
• Therapist, or are collecting hours to take the licensing exam;  
• Solid clinical treatment, assessment, diagnostic and evaluation skills;  
• Knowledge of principles, techniques and trends in counseling, psychotherapy, clinical case management, crisis management and various treatment modalities;
• Experience delivering services to adult and/or older adult consumers who have cooccurring behavioral health and substance use disorders;  
• Excellent documentation skills: progress notes, assessments, client care plans, etc.  
• Demonstrated expertise, skill and interest in working with a broad range of clients of diverse cultures and backgrounds, and an ability to provide culturally appropriate and proficient services  
• Skill in establishing and maintaining productive working relationships with families, coworkers, other professionals, collaborative partners and the public.  
• The ability to speak, read, and write fluently in both English and Chinese (Mandarin/Cantonese) is preferred. 

 

Minimum qualifications include: 

Licensure/Certification:  

• PSW I - current California registration as a Clinical Social Worker Associate (ASW).  
• MFT I - current California Registration as a Marriage and Family Therapist intern (IMF). Individuals hired in these classifications must become licensed within three years from the date of employment as a Clinical Social Worker or Marriage and Family Therapist by the State of California. 
• PSW-II - current California license as a Clinical Social Worker (LCSW).  
• MFT II - current California license as a Marriage and Family Therapist (MFT). 

Education and Experience  

Any combination of education and experience that would likely provide the required knowledge, skills and abilities is qualifying. A typical way to qualify is a Master's degree in Social Work, Social Welfare or a closely related field. 

To learn more about the position and to apply online, please visit our website at:

https://www.governmentjobs.com/careers/sanmateo/jobs/3073059/psychiatric-social-worker-marriage-family-therapist-i-ii-open-promo 

Please select interest in Older Adults) in the Supplemental Questions on your application. 

San Mateo Medical Center (SMMC) is seeking an experienced Patient Services Specialist (PSS) - Extra-Help.
 
The successful hire will support the clinical team with all registration, eligibility, enrollment, authorization, other administrative tasks, and Admission, Discharge, and Transfer (ADT) activities for SMMC. The PSS serves as the ambassador for SMMC to validate information and educate our patients and guests with the financial process upon arrival to the facility. The PSS verifies all demographic information, validates eligibility, obtain authorizations, collects co-payments, assist with all payor notifications and communication, and enroll patients if needed. The hire will be expected to work holidays and rotating weekends, if needed, to support department needs.
 
The ideal candidate for this position will possess excellent communication skills, including the ability to explain complex medical terminology and medical insurance requirements to individuals with varying levels of medical knowledge. Additionally, they should have strong skills in conflict resolution and problem-solving.

The ideal candidate will also be able to collaborate effectively with the clinical team, work with challenging patients, and assist those who may have language or communication barriers. This position requires keen attention to detail, strong organizational skills, and the ability to multi-task. Furthermore, the ideal candidate must be flexible and available for various shifts throughout the week.

NOTE: This is an extra-help, at-will assignment, paid on an hourly basis. Extra-help hours are dependent on the business needs of the department and therefore work hours may vary from week to week. Extra help employees shall not exceed 1,040 hours of work per fiscal year. Some extra help positions are eligible for benefits under the Affordable Care Act. Extra help employees are not guaranteed permanent status at the end of the assignment.

 

Examples Of Duties

 

• Perform difficult, complex, technical, and/or specialized patient services office support and business office support work, which may require the exercise of independent judgment, the application of technical skills, and/or a knowledge of detailed or specialized activities related to the area to which assigned.
• Research and assemble information from a variety of sources for the completion of forms or the preparation of reports; make arithmetic or statistical calculations related to the billing for patient medical services.
• Provide information to the public or to County staff regarding fees, insurance coverages, etc., that requires the use of judgment and the application and interpretation of policies, rules or procedures.
• Interview patients to provide information and obtain necessary financial responsibility and personal data.
• Collect co-payments, assist with payor and recodes accounts if needed.
• Type varied materials/processes using a computer; proofread and check such materials for accuracy, completeness, and compliance with departmental policies and regulations.
• Enter and retrieve data and prepare reports using an on-line or personal computer system; review such reports for accuracy and make corrections as required.
• Oversee and personally perform a variety of office administrative details such as ordering supplies, arranging for the repair of equipment, transmitting information, and keeping reference material up to date.
• May train others in work procedures or direct the work of others on a project or relief basis.
• Check the Patient Access work queues daily to identify accounts that may need immediate attention and resolve them appropriately. 
• To be willing and able to work holidays, if needed, to support the department needs.
• Perform related duties as assigned.

 

Qualifications

Knowledge of:

• Medical terminology as related to patient services support work.
• Policies and procedures related to patient services office support and hospital or clinic business office activities.
• Office administrative practices and procedures, including filing and the operation of standard office equipment.
• Basic business data processing principles and the use of word processing or computing equipment.
• Proper form for typed materials.
• Business arithmetic, including percentages and decimals.
• Correct English usage, including spelling, grammar and punctuation.
• Record keeping principles and procedures.

Skill/Ability to:

• Perform technical, specialized, complex or difficult patient services office support work.
• Organize, prioritize and coordinate work activities.
• Read, interpret and apply rules, policies and procedures.
• Organize, research and maintain patient and general office files.
• Establish and maintain effective working relationships with those contacted in the course of the work.
• Compose routine correspondence from brief instructions.
• Make arithmetic calculations with speed and accuracy.
• Use initiative and sound independent judgment within established guidelines.
• Operate standard office equipment, including a word processor, personal or on-line computer, and centralized telephone equipment.

Note: Specific positions may require the ability to type at a rate of 40 net words per minute from printed copy.

Education and Experience:
Any combination of education and experience that would likely provide the required knowledge, skills and abilities is qualifying. A typical way to qualify is:

• One year of journey level office support experience in a patient-services setting.

 

Application/Examination

 

If you are interested in being considered for this extra-help position, the following materials must be electronically submitted in a Word or PDF format.
- Cover letter
- Resume
- Responses to the following questions:

1.) Describe the training, education, and experience that have prepared you for the position of Patient Services Specialist. Include your knowledge with medical terminology and medical insurance information and requirements. Please include any experience working with Admitting, Same Day Surgery, and Emergency Departments. 

2.) Describe your methods to successfully multi-task and deal with last minute changes and interruptions. Provide a specific example. 

3.) Describe your experience working as a liaison for a diverse patient population, to provide assistance and obtain necessary financial information and personal data. Describe the methods and process you used to be successful. Be specific.

Please include the words "Patient Services Specialist - Admitting - Extra-Help (Open)" in the subject line of email submission. Please submit the required materials electronically via email to:
 

Keshni Kumar, Director of Patient Access

kkumar2@smcgov.org

Application materials will be reviewed as they are received, and well-qualified candidates will be contacted for an interview.

Apply immediately. Application materials will be accepted until positions are filled. This posting is open on a continuous basis and selection may be made at any time within the process.
 
NOTE: Application materials are only accepted via e-mail. Materials sent via regular mail and/or fax will not be accepted. 

San Mateo Medical Center is seeking an experienced Surgery Scheduling Specialist for a Full-Time, Extra-help position for the Surgery Department. The Surgery Scheduling Specialist provides technical, complex and specialized administrative support to surgeons and patients scheduled for surgery, which includes interaction with operating room staff and patients; handles multiple competing priorities; interacts with diverse customer groups; handles multiple patient-related tasks such as tracking patient financials to ensure information is correctly entered; and moves patients from the clinic to the operating room, including all pre-operative processes necessary for the patients prior to surgery, pre-op process sheets and clinic schedules, data entry of items into the operative database, financial reconciliation, and post-op order sets, and may have some responsibilities for ordering supplies or equipment.
 
The ideal candidate for this position will possess excellent communications skills, including the ability to communicate complex medical terminology to a variety of people with varying levels of medical knowledge. In addition, they would possess skills in conflict resolution, and problem solving. The ideal candidate will have the ability to work with challenging patients, and patients who may have a language or communication barrier. This position will require attention to detail, and therefore the ideal candidate will possess strong organizational skills and the ability to multi-task.
 
NOTE: The ability to speak, read and write in fluent English and Spanish is preferred for this position.
 
 Duties for this position may include, but are not limited to, the following:

• Tracking patient financials to be sure they are correctly entered.
• Scheduling patients in the procedure clinic.  
• Updating the pre-op process sheet and clinic schedule in the computer.
• Entering data into the operative database.
• Interfacing between the Operating Room and Surgeon.
• Ability to schedule patients using the OR manager program.

NOTE: This Job Announcement was edited on May 16, 2023 regarding the definition of the extra help assignment. This is an extra-help, at-will assignment, paid on an hourly basis. Extra-help hours are dependent on the business needs of the department and therefore work hours may vary from week to week. Extra help employees shall not exceed 1,040 hours of work per fiscal year. Some extra help positions are eligible for benefits under the Affordable Care Act. Extra help employees are not guaranteed permanent status at the end of the assignment.

 

Qualifications

Knowledge of:

• Medical terminology as related to patient services support work.
• Policies and procedures related to patient services office support and hospital or clinic business office activities.
• Office administrative practices and procedures, including filing and the operation of standard office equipment.
• Basic business data processing principles and the use of word processing or computing equipment.
• Proper form for typed materials.
• Business arithmetic, including percentages and decimals.
• Correct English usage, including spelling, grammar and punctuation.
• Record keeping principles and procedures.

Skill/Ability to:

• Perform technical, specialized, complex or difficult patient services office support work.
• Organize, prioritize and coordinate work activities.
• Read, interpret and apply rules, policies and procedures.
• Organize, research and maintain patient and general office files.
• Establish and maintain effective working relationships with those contacted in the course of the work.
• Compose routine correspondence from brief instructions.
• Make arithmetic calculations with speed and accuracy.
• Use initiative and sound independent judgment within established guidelines.
• Operate standard office equipment, including a word processor, personal or on-line computer, and centralized telephone equipment.

Note: Specific positions may require the ability to type at a rate of 40 net words per minute from printed copy.

Education and Experience:
Any combination of education and experience that would likely provide the required knowledge, skills and abilities is qualifying. A typical way to qualify is:

One year of journey level office support experience in a patient services setting. 

 

Application/Examination

If you are interested in being considered for this extra-help position, the following materials must be electronically submitted in a Word or PDF format.

• Cover letter with responses to Supplemental Questions (maximum of 2 pages) 
• Resume

Please include the words "Surgery Scheduling Specialist - Spanish-Speaking Preferred - Extra-Help (Open)" in the subject line of email submission.  Please submit the required materials electronically via email to:
 

 Vicky Magana, Clinical Services Manager I - Nursing

vdunn@smcgov.org

 

Supplemental Questions:    

1. Describe the training, education, and experience that have prepared you for the position of Surgery Scheduling Specialist. Include your experience working with specialty clinics, surgeons and operating rooms. 

2. Describe your experience working with a diverse patient population and explaining medical/surgical procedures to people with varying degrees of familiarity with the medical field. Describe the challenges and the methods you used to be successful. Be specific.

Application materials will be reviewed as they are received, and well-qualified candidates will be contacted for an interview.
 

Apply immediately. This recruitment is open on a continuous basis and selections may be made at any time within the process.

NOTE: Application materials are only accepted via e-mail. Materials sent via regular mail and/or fax will not be accepted. Submittals that do not include all required elements (cover letter with responses to supplemental questions and a resume) will not be considered. 

 

TO VIEW JOB ANNOUNCEMENT, CLICK JOB PDF OR JOB ANNOUNCEMENT URL BELOW.

 

TO VIEW JOB ANNOUNCEMENT, CLICK JOB PDF OR JOB ANNOUNCEMENT URL BELOW.

 

TO VIEW JOB ANNOUNCEMENT, CLICK JOB PDF OR JOB ANNOUNCEMENT URL BELOW.

Physician Specialist (2230)

• Dr Carlton B Goodlett Pl, San Francisco, CA 94102, USA
• Full-time
• Fill Type: Permanent Exempt
• Job Code and Title: 2230-Physician Specialist

Company Description

✅Start with this Required Questionnaire 
https://forms.gle/HGNYMZqDxpEHmmPW8

⚠️Your application can be reviewed after you submit the Required Questionnaire

The Mission of the San Francisco Department of Public Health (SFDPH) is to protect and promote the health of all San Franciscans. SFDPH strives to achieve its mission through the work of two main Divisions – the San Francisco Health Network and Population Health. 

ABOUT SFHN PRIMARY CARE: Primary Care is at the center of San Francisco Health Network’s complete system of care. Our fourteen (14) health centers/programs, provide high-quality, compassionate care to the City’s children, youth, adults, and elders regardless of immigration status or ability to pay.

On-site specialty services include prenatal care and family planning services; integrated behavioral health and substance use services; dental, gender health, nutrition, pharmacy, and podiatry services; integrative health services such as acupuncture; and care for people experiencing homelessness and refugees/asylum seekers.

Our Primary Care teams partner with University of California, San Francisco (UCSF) faculty and staff who provide acute, specialty, skilled nursing, and rehabilitation care; teach health care trainees; and conduct research at Zuckerberg San Francisco General Hospital and Trauma Center (ZSFG).

We are dedicated to eliminating health disparities and becoming an anti-racist organization by prioritizing racial justice and equity in healthcare. We are striving to promote an inclusive work environment that is aware of and responsive to bias and privilege. We aim to build trust among staff from different backgrounds, provide opportunities for professional development and advancement, and actively recruit and retain a diverse work force at all levels.

This recruitment is open continuously to fill positions throughout the Network. Over the next 12 months, we will contact applicants whenever any positions open, with requirements that match their qualifications. After 12 months, applicants should submit updated applications. 

• Annual Compensation 
• $193,778-$274,378
• Current Openings, Divisions & Contacts
  https://sites.google.com/view/sfdph-divisions/home

Job Description

Under general medical direction of the site medical director and/or Primary Care Chief Medical Officer, the 2230 Physician Specialist functions within an organized system for the delivery of health care in association with other members of the health care team and performs specialized duties in clinical settings. The essential job functions of the 2230 Physician include the following: 

• Provides primary care, urgent care and relevant office-based procedures to patients consistent with their medical specialty area through in-person, telehealth, and/or group visits 
• Provides telephone advice to patients 
• Provides patients with health education, counseling, and self-management support 
• Provides clinical case management for patients with complex care needs as indicated 
• Maintains accurate, timely and complete electronic medical records  
• Participates in staff meetings, project meetings, and conferences when indicated 
• Participates in quality improvement initiatives 
• Works effectively as part of a multidisciplinary team 
• Provides consultative support to other members of the care team 
• Collaborates with identified project staff on special projects 
• Participates in after-hours remote on-call medical advice pool 
• Performs other related duties as assigned/required 

Qualifications

Required

1. Possession of a valid license to practice medicine issued by the Medical Board of California or the Osteopathic Medical Board of California*
   AND
2. Successful completion** of a residency program accredited by the Accreditation Council for Graduate Medical Education or American Osteopathic Association in the appropriate medical specialty area for the assigned facility or division (i.e., Board Eligible)
   AND
3. Possession of valid Drug Enforcement Agency registration with the United States Department of Justice***

*Applicants possessing a valid license to practice medicine issued from another state within the United States of America may apply, but if selected, the candidate will NOT be appointed/hired until they obtain a valid license to practice medicine issued by the Medical Board of California or the Osteopathic Medical Board of California.

**Applicants enrolled in a residency program may apply, but if selected, the candidate will NOT be appointed/hired until they demonstrate successful completion of a residency program accredited by the Accreditation Council for Graduate Medical Education or American Osteopathic Association in a Psychiatric medical specialty area.

***The above minimum qualifications reflect special conditions associated with the position(s) to be filled. They may differ from the standard minimum qualifications associated with this classification.

Desirable 

• Lived and/or work experience with Black, Indigenous, and/or People of Color (BIPOC) populations 
• Ambulatory care experience in an urban environment serving diverse, low-income populations experiencing complex medical and psychosocial challenges 
• Understanding of how systemic racism, white supremacy, and other forms of bias affect patient engagement, retention, and health outcomes 
• Sensitivity to and experience working with LGBTQ+ individuals 
• Experience working in multi-disciplinary team-based care and one or more of the following: trauma-informed care, health care for the homeless, harm reduction, or chronic care management models 
• Fluency in one or more of the following languages: Cantonese, Mandarin, Russian, or Spanish 
• Ability to work with staff from diverse social and economic backgrounds with respect, understanding, and teamwork -- including and especially staff from non-clinical disciplines 
• High attention to detail and ability to meet deadlines 
• Ability to manage multiple, complex tasks concurrently 
• Ability to work in a fast-paced, demanding environment 
• Excellent interpersonal communication and customer service skills 
• Commitment to reducing health disparities and actively contributing to our goal to become an anti-racist organization 

Conditions of Employment
Some positions may require valid Board Certification in medical specialty areas including, but not limited to: Family Medicine, Internal Medicine, Pediatrics, etc. If you have valid Board Certification in a medical specialty area, please respond accordingly on the Required Questionnaire.

All qualified candidates who have been selected for appointment to positions in all specialty areas must be an eligible billable provider and will be required to meet the following criteria:

• Be eligible to participate in Medicare, Medicaid and/or other federal health care programs;
• Possess a National Provider Identifier (NPI);
• Submit a completed credentialing application and/or required documentation for credentialing; AND
• Possess a valid third-party billable provider certification (such as Medicare, Medi-Cal and/or private insurance) OR have submitted a completed billable provider application, along with the required documentation, in order to obtain the appropriate billable provider status.

These criteria and 'Conditions of Employment' must be met within two (2) weeks prior to the start work date to avoid delay of the appointment to the position and/or cancellation of an employment offer.

Verification
Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. If education verification is required, information on how to verify education requirements, including verifying foreign education credits or degree equivalency, can be found at https://sfdhr.org/how-verify-education-requirements.

Additional Information

Supplemental Questionnaire 
Applicants must complete a Supplemental Questionnaire as part of the online application process. The information provided on the Supplemental Questionnaire must be consistent with the information on the application and is subject to verification. Applicants’ Supplemental Questionnaire responses will assist with assessing for positions.

Selection Procedures
The department may implement screening mechanisms in order to determine applicants’ qualifications for this position.  Only applicants most closely meeting the needs of the department will be invited to continue in the selection process.  Applicants meeting the minimum qualifications are not guaranteed advancement through all steps in the selection process.    

Additional Information

• Information About The Hiring Process
• COVID-19 Policies
• Personal Protective Equipment (PPE)
• Medical Examination Prior to Hiring
• Electronic Health Record (EHR)
• Copies of Application Documents
• Conviction History
• Employee Benefits Overview  
• Equal Employment Opportunity 
• Disaster Service Worker
• ADA Accommodation
• Veterans Preference
• Right to Work
• Diversity Statement

Contact
Eliot.Watt@sfdph.org

#ZR2

CONDITION OF EMPLOYMENT:  All City and County of San Francisco employees are required to be fully vaccinated against COVID-19 as a condition of employment. Someone is fully vaccinated when 14 days have passed since they received the final dose of a two-shot vaccine or a dose of a one-shot vaccine. Any new hire must present proof of full vaccination status to be appointed. Any new hire who will be routinely assigned or occasionally enter High-Risk Settings, must provide proof of having received a COVID-19 booster vaccine by March 1, 2022, or once eligible.

The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.