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THE COMMUNITY AND ORGANIZATION

The City of Menlo Park is a thriving community with tree-lined neighborhoods, active commercial areas, excellent schools, spaces to enjoy the outdoors, and opportunities to engage in local activities. Located conveniently between the major metropolitan areas of San Francisco and San Jose, Menlo Park is home to just under 34,000 residents in its 19 square miles. The stunning natural surroundings of the city afford views of the San Francisco Bay to the east and the Pacific Coastal Range to the west.

Menlo Park’s residents reflect a diverse range of backgrounds and interests who are actively engaged in community life. As home to numerous venture capital firms and neighbor to Stanford University, Menlo Park is well situated to benefit from and help shape new technologies and innovations originating from Silicon Valley. The city hosts such major employers as Meta, SRI International, Grail, Pacific Biosciences, Rosewood Hotel, and Exponent.

Incorporated in 1927, Menlo Park is a General Law city operating under a Council-Manager form of government. The City Council is the City's five-member governing body whose members are elected by district to four-year overlapping terms in general municipal elections. The Mayor and Vice Mayor each serve one-year terms and are selected annually by the City Council in December. The City Council appoints the City Manager and City Attorney as well as members of the City’s numerous Commissions and Committees. The City Manager appoints all executive and management level positions. City staff report to one of six departments: the City Manager’s Office, Administrative Services, Community Development, Library and Community Services, Police, and Public Works, which includes Menlo Park Municipal Water. Fire protection and sanitary services are provided by separate special districts. The City is supported by approximately 296 full-time equivalent employees with over 55 funds and a total expenditure budget of $216 million.

 

Click here to learn more about Menlo Park and explore our budget here.

 

THE DEPARTMENT

The Administrative Services Department plays a vital role in supporting the City’s day-to-day operations by delivering essential internal services. These include Finance, Human Resources, and Information Technology, which are crucial in ensuring the City is well equipped to succeed. Menlo Park recognizes the importance of fostering community trust, which is why the City is committed to maintaining transparent and dependable financial practices. The Finance Division oversees a wide range of responsibilities including budget development, general accounting, financial reporting and audits, payroll, tax and revenue collection, and business licensing.

 

VALUES

In the Administrative Services Department, we believe that it is our people and the power of teamwork that enables us to succeed, and how we get our work done is as important as getting the job done. The Department's values guide how we behave as a team each day, acting with:

• Humility – Sharing credit and defining success collectively rather than individually, jumping in to help where needed, and putting the needs of the team ahead of our own self-interest.
• Emotional Intelligence – Understanding the impact that our words and actions have on one another, knowing when to listen and when to share our perspective, and striving to include everyone by respecting, listening to, helping, and appreciating one another.
• Passion – Showing initiative and enthusiasm in our work, delivering outstanding, data-based results, and having a can-do, find-a-way attitude.
• Integrity – Doing what we say we are going to do, communicating clearly and openly, and holding ourselves accountable for the work we do in our respective roles.

 

THE POSITION

Under the general direction of the Administrative Services Director, the Assistant Administrative Services Director is responsible for overseeing the Finance Division with 10 full-time staff and supporting citywide fiscal and budget operations. This role involves high-level coordination, analysis, and liaison work across City departments, divisions, and external agencies. This position requires deep expertise in financial management, public policy, and municipal operations, including knowledge of the roles of the City Council and the Finance and Audit Commission, exercising independent judgment in policy development and fiscal oversight. The Assistant Director’s daily duties include general accounting, financial reporting, budgeting, payroll, and business licensing, as well as long-term fiscal planning. This role is instrumental in achieving departmental and citywide goals, improving resource efficiency, and delivering high-quality customer service. Primary duties include but are not limited to the following:

• Planning, managing, and overseeing the daily functions, operations, and activities of the Finance Division; areas of responsibility include general accounting, budget, payroll, treasury, business license, tax and revenue collection, and financial reporting.
• Directing and participating in the development of the City-wide operating and capital budget; working with departments to provide data and support for their budget development; monitoring departmental budget performance and making recommendations for adjustments as needed; and conducting ongoing analysis of the City's financial condition, reporting to, and advising, executive management on fiscal matters.
• Directing the preparation of, and participating in developing fiscal reports including monthly, quarterly and annual reports as well as the City's Annual Comprehensive Financial Report (ACFR), ensuring adherence to mandated rules, regulations and professional standards.
• Preparing and updating the five-year financial forecast and other long-term projections and plans.
• Participating in the development and implementation of goals, objectives, policies, and priorities for the division; recommending appropriate service and staffing levels; recommending and administering policies and procedures.
• Developing and standardizing procedures and methods to improve and continuously monitoring the efficiency and effectiveness of assigned programs, servicing delivery methods, and procedures; assessing and monitoring workload, administrative and support systems, and internal reporting relationships; identifying opportunities for improvement and recommending to management.
• Participating in the selection of, training, motivating, and evaluating assigned personnel; providing or coordinating staff training; working with employees on performance issues; implementing discipline and termination procedures.
• Developing and implementing adopted finance and budget services strategic plans, policies, and standards.
• Establishing and maintaining internal control procedures and ensuring that state and national standard accounting procedures are maintained.
• Communicating complex financial data in a clear, concise manner to a variety of internal and external audiences.
• Overseeing the treasury function, including managing the City’s investment portfolio, ensuring availability of City funds, and preparing investment reports with consultant assistance.
• Overseeing the City’s debt issuance and management policy.
• Overseeing the development of consultant requests for proposals and qualifications for professional services; evaluating proposals and recommending project award; developing, negotiating, and reviewing contract terms and amendments; ensuring contractor compliance with City and department standards and specifications and time and budget estimates; analyzing and resolving complex problems that may arise.
• Providing highly complex staff assistance to the Administrative Services Director; conducting a variety of organizational and operational studies, special projects, and investigations; preparing and presenting staff reports and other necessary correspondence related to assigned activities and services; presenting reports to various commissions, committees, and boards.
• Attending and participating in professional group meetings; staying abreast of new trends and innovations in the financial field; monitoring changes in regulations that may affect business systems operations; implementing policy and procedural changes after approval.
• Receiving, investigating, and responding to difficult and sensitive problems and inquiring in a professional manner; identifying and reporting findings and taking necessary corrective action.
• Performing other duties as assigned.

Do you thrive on creativity, connection, and community impact? San Mateo County Libraries is seeking enthusiastic and innovative individuals to join us as Community Program and Community Technology Specialists. Come join a collaborative, forward-thinking team that values curiosity, equity, and joy.

This recruitment will be used to fill current and future vacancies for Community Program and Community Technology specialists throughout San Mateo County Libraries. To best serve our diverse and multilingual communities of San Mateo County, bilingual language skills are strongly preferred.

 

Community Program & Technology Specialists (CPS & CTS) work in a variety of settings, both inside and outside of our libraries, to make a difference in our community by building strong community connections—partnering with local organizations, reaching underserved populations, and designing programs that reflect the diverse voices and needs of our neighborhoods. The Community Technology Specialist position is distinguished from the Community Program Specialist position by focusing their work on hands-on, maker-centered programming—bringing STEM to life through workshops, maker technology, and creative DIY experiences that empower learners of all ages and address the digital divide.

 

The ideal CPS candidate will have the ability to:

• Provide excellent customer service to a diverse community of all ages in a busy public library.
• Design, adapt, and deliver innovative services that benefit the needs of the community.
• Identify and implement research-based methods, practices, techniques, and pedagogy that help learners succeed.
• Maintain and develop inclusive programs that support learners, including but not limited to English as a Second Language (ESL) learners.
• Plan, schedule, coordinate, and carry out programming, workshops, and classes.
• Coordinate and participate in outreach activities to community groups and agencies, ranging from tabling to public speaking.
• Collect and maintain program records and statistics and create reports, as needed.
• Assist in the recruitment, training, and management of volunteers.

Work frequent evenings and weekends.

 

In addition to the above, the ideal CTS candidate will have the ability to:

• Guide patrons in learning by doing, teach groups and individuals with a wide variety of tech experience and learning styles.
• Plan, schedule, coordinate, and carry out technology, maker, and STEM-related workshops and events to patrons of all age groups in the library and at school visits, fairs, and other outreach activities to community groups and agencies.
• Train coworkers in new technologies and support peers as an IT mentor and guide.
• Support the successful deployment of new technologies to the public and recommend and provide feedback on the implementation of new technologies.
• Have familiarity with makerspaces and makerspace technology including: 3-D printers, laser printers, vinyl cutters, and design software.
• Assist in the creation of technical documentation and procedures as needed.
• Have experience working with Windows and Mac OS, and mobile devices.

 

TENTATIVE RECRUITMENT SCHEDULE

Final Filing Date: Thursday, August 14, 2025, 11:59 PM PST

Application Screening: August 18 - 22, 2025

Civil Service Panel Interview: September 2 and/or 3, 2025

The Superior Court of California, County of San Mateo, is seeking qualified and experienced candidates for the position of Court Human Resources Director.

Please review the job brochure for details about the position. You can view the PDF version by clicking here.

 

About the Role:

This is a rare opportunity to serve in a trusted leadership position within the Superior Court of San Mateo County. As Human Resources Director, you'll guide a team of professionals to deliver high-quality HR services that support the Court’s operations and employees. From driving policy to modernizing processes, this role is central to shaping an inclusive and effective work environment for judicial and administrative staff alike.

 

As HR Director, you will:

• Oversee all aspects of HR for the Court, including recruitment, employee relations, training, classification and compensation, and performance management
• Serve as a key member of the Court’s executive team, advising judicial leadership on HR policy and labor matters
• Lead and mentor a dedicated HR team while building strong partnerships across departments
• Drive innovative, people-first HR strategies that support a high-performing, inclusive, and equitable work environment

 

Key Responsibilities:

• Provide strategic HR guidance to Court leadership and support workforce planning initiatives
• Oversee recruitment, classification and compensation, benefits, training, employee relations, and facilities services
• Lead labor relations, including negotiations and contract interpretation
• Ensure compliance with employment laws, Court rules, and HR policies
• Supervise HR staff and promote continuous improvement across all HR functions
• Manage workplace investigations and support risk mitigation efforts
• Coordinate with payroll and finance to ensure accurate processing
• Use HR data to inform decisions and support organizational effectiveness

 

Ideal Candidate:

• An influential leader who brings clarity, confidence, and purpose to organizational leadership
• A proven manager with direct experience in human resources operations
• A collaborator who inspires trust and brings teams together to solve problems
• A strong communicator who can present complex ideas with clarity and diplomacy
• A strategic thinker who embraces change and champions continuous improvement
• A values-driven professional with a commitment to equity, empathy, and community well-being

 

TENTATIVE RECRUITMENT SCHEDULE:

Final Filing Date: Thursday, August 14, 2025, 11:59 PM PST

Application Screening: August 18 - 22, 2025

Civil Service Panel Interviews: September 4 and/or 5, 2025

Departmental Panel Interviews: TBD

Are you passionate about making a difference in your community? Do you have a interest in law enforcement and public safety? Join our dynamic team as a Community Service Officer and play a vital role in supporting the mission of the Belmont Police Department.  

Why You Should Apply:

• Be a Community Leader: This non-sworn position is your chance to engage with the community, educate the public, and contribute to maintaining safety and order in our city.
   
• Diverse Responsibilities: Whether you’re patrolling city streets, assisting in traffic control, or providing crucial support to our officers, each day offers new challenges and opportunities to learn.
   
• Impactful Work: You’ll directly contribute to public safety, from enforcing parking ordinances to helping with non-injury accident investigations.

Key Responsibilities:

• Patrol and Enforcement: Monitor city streets for parking violations, enforce ordinances, and manage vehicle abatement to keep our roads safe and clear.
   
• Traffic and Event Management: Assist in controlling traffic and pedestrians during emergencies or special events, ensuring public safety at all times.
   
• Support and Assistance: Provide essential support to sworn officers, including processing evidence, transporting police vehicles, and assisting with non-criminal calls.
   
• Community Engagement: Respond to public inquiries, give station tours, and conduct presentations at local schools, fostering a positive relationship between the police and the community.

Qualifications We’re Looking For:

• Effective Communication: You can clearly and effectively communicate, both in writing and verbally, with a wide range of individuals.
   
• Learning Agility: You have a willingness to learn law enforcement principles, department protocols, and the city’s geography.
   
• Team Player: You excel at building strong working relationships and thrive in a team-oriented environment.
   
• Experience and Education: One year of police support experience is preferred. A high school diploma or equivalent is required, and an AA/AS degree in law enforcement, criminal justice, or a related field is a plus.

Why Work With the Belmont Police Department?

• Meaningful Work: Be a part of a dedicated team that directly impacts the safety and well-being of our community.
   
• Professional Growth: Gain valuable experience and knowledge in the field of law enforcement.
   
• Community Impact: Engage with citizens, address community issues, and help make our city a better place to live.

Requirements:

• Must possess and maintain a valid California Driver’s License.
• Must pass an extensive background investigation and pre-employment physical .

Join our team and take the first step towards a rewarding career in public service. 

WHY JOIN THE REDWOOD CITY TEAM?

We offer a wide range of meaningful career opportunities with potential for growth, training and development, competitive salaries, flexible work schedules, paid time off, and robust benefits. The Redwood City team is guided by the core values of excellence, service, inclusion, integrity, collaboration, and innovation.  Inherent in these values is a great organizational culture based on trust, strong and supportive leadership, respect, risk-taking, empowerment, and effective communication.

 

The community is known for its inclusivity, strong engaged neighborhoods, and civic pride. The City works diligently to maintain positive and productive relationships with community partners, together providing outstanding services, programs and opportunities for residents and businesses. This mix of tradition and progress, community and diversity, makes Redwood City an extraordinary place to work and call home. If you’re looking to grow your career as a part of a professional and progressive Fire Department that fosters innovation, creativity and collaboration, we hope you’ll apply.  

 

THE REDWOOD CITY FIRE DEPARTMENT

 

Includes seven fire stations housing seven engines, one truck, one fire chief and currently has over 95 staff members including firefighters, firefighter/paramedics, two deputy fire chiefs, captains, battalion chiefs, fire prevention staff, training staff, and administrative staff.

 

Mission Statement

To protect life, property, and the environment from fire, medical, disaster, and hazardous materials related incidents through emergency mitigation, public education and code enforcement.

 

Commitment

To deliver high quality, professional and effective customer service.

 

THE POSITION OF BUSINESS MANAGER

Under the general direction of a department head, functions as a division head and provides complex administrative support; provides direct and indirect supervision; represents the department on administrative support matters involving other departments and agencies; provides broad-based technical assistance with fiscal, budgetary, grant and policy issues; researches, analyzes, and prepares financial forecasting, administrative and technical reports; performs a variety of delegated assignments; and performs related work as required. 

 

Some Duties You’ll Enjoy

• Participates in the development and implementation of goals, objectives, policies and priorities of the department.
• Plan, direct, supervise and coordinate the activities of department personnel in providing technical and support services.
• Researches, compiles, analyzes and evaluates general and statistical information regarding the department and its operations.
• Formulate rules, procedures and policies for the department and ensure adherence in accordance with City policies, goals and objectives.
• Prepare, administer and maintain the department budget, including forecasting future needs as well as monitoring and controlling expenditures.
• Prepare and monitor service agreements and contracts for the division.
• Lead or support grant application efforts Cal OES & US&R reimbursement processes and tracking of fire-related funding programs.
• Confer with stakeholders and the public and City officials on concerns with services rendered. Identify service needs and priorities. Identify future needs and growth trends of the department.

To review the complete job description please click: Business Manager

This position performs a variety of work in the monitoring of county, state and federal detainees and maintains the security and safety of inmates and staff.

EXAMPLES OF DUTIES

• Performs booking procedures, including receiving, booking and assigning prisoners to cells; performing body searches; fingerprinting, and photographing prisoners, etc.
• Maintains custody of prisoners’ private property.
• Maintains the safe and orderly operation of the County jail facility; monitors security cameras and door warning lights; screens and monitors visitors. Inspects all of inmates’ incoming and outgoing mail and telegrams.
• Inspects facilities regularly.
• Monitors the condition and activities of prisoners.
• Prepares prisoners for court appearances; provides transportation as necessary.
• Administers First Aid in emergency situations.
• Performs general office work, including but not limited to entering computer data, copying and filing documents, etc.
• Prepares and submits required records and reports.
• Performs related duties as assigned.

 

Applications are being accepted for the position of Literacy Program Manager with the City of South San Francisco in the Library Department. 

APPLICATION DEADLINE:  WEDNESDAY, AUGUST 13, 2025 AT 5:00 PM, OR UPON RECEIPT OF THE FIRST 100 ONLINE APPLICATIONS, WHICHEVER OCCURS FIRST.

THE CITY OFFERS AN ATTRACTIVE BENEFIT PACKAGE, AS WELL AS CALPERS RETIREMENT PLAN AND SOCIAL SECURITY PARTICIPATION.

The Department

The South San Francisco Public Library is a full-service library committed to delivering quality services to a diverse community.  Library services are available at three sites, including the Main Library (901 Civic Campus Way), the Grand Avenue Library (306 Walnut Avenue) and the Gene Mullin Community Learning Center (520 Tamarack Lane).  Lifelong literacy services are provided by Project Read at the Main Library and the Gene Mullin Community Learning Center (GMCLC). 

The Position

This position manages core library literacy services over several program areas that include one-on-one adult tutoring, ESL, Computer and Citizenship instruction and programs, family literacy outreach and activities including our early literacy outreach van, afterschool homework program for a local Title I school, and literacy programs that cross many interest areas such as computer literacy, civic literacy, financial literacy.  Library literacy services are based out of the SSF Main Library and the Gene Mullin Community Learning Center and are embedded in general library services, supporting community members in their reading, learning, civic engagement and personal literacy goals.

Position Summary

Under the general direction of the District Engineer, plans, organizes and directs activities of the Engineering Contracts Section of the Engineering Department. Manages the centralization of engineering contract development activities.  Manages implementation of contract administration procedures.  Manages coordination between project managers and District attorneys, insurance advisor, capital and grants staff, Small Business Enterprise staff, state and federal funding oversight agencies, and consultants/contractors.  Manages the preparation and processing of requests for proposals for professional services and invitations for construction bids for District facilities capital improvement projects.   Administers professional services agreements and construction contracts, including verification of consultants and contractors' compliance with certified payroll submissions, prevailing wage requirements and other contract labor rules.  Supervises contract administration staff.  Provides assistance to District Engineer regarding engineering contract matters, budget analysis and cash flow reports, including acting as liaison between District Engineer and District Officers, Heads of District Divisions and the Board of Directors. Facilitates the work of the District Engineer by using discretion, prudence, initiative, and independent judgment. Performs other related duties and special projects as required.

 

Essential Responsibilities

• Organizes, plans, writes, directs, coordinates reviews and prepares final versions of requests for proposals, formal bids, professional service agreements, purchase agreements, construction contracts, amendments and change orders in adherence to federal, state, local laws and regulations and District procurement policies and guidelines. 
• Reviews contract documents for accuracy, content, timeliness, reasonableness, funding, performance periods, deliverables, and other terms and conditions.
• Provides procurement and contract administration guidance to engineering staff to ensure contract uniformity, and consistency.

• Manages and supervises processing of contract invoices for payments, including checking for accuracy and compliance with contract payment provisions.
• Prepares monthly reports for tracking contract expenditures.  
• Reviews contract budgets and assures that expenditures do not exceed authorized limits.
• Manages and supervises contract compliance activities to ensure that all engineering contracts are in adherence to federal, state, local laws and regulations and District procurement policies and guidelines.
• Manages auditable contract invoice and payment records. 
• Manages processing of change order and amendment requests and assures compliance with District policies, FHWA and FTA guidelines, applicable laws and regulations.
• In coordination with project managers, negotiates and maintains reimbursement rate agreements and any adjustments with consultants.
• Makes recommendation regarding resolution of procurement/contract issues.
• Consults with District attorneys on contract legal issues.
• Attends pre-proposal and pre-bid conferences as needed and explains the District’s contract award procedures and guidelines.
• Organizes proposal evaluation committees, coordinates appropriate committee meetings and reviews, and assists in preparing Board reports.
• Attends District Committee and Board meetings as required.
• Prepares in-house memoranda and written correspondence to consultants and contractors, e.g., notices to proceed, notifications, sole source justification.
• Administers the contracts throughout their duration including the close out process.
• Reviews cost/price analysis as needed.
• Provides supervision and guidance to subordinate staff.
• Establishes and maintains effective working relationships with District employees, customers, vendors and all others contacted during the course of work using principles of excellent customer service.
• Follows established safe work practices and obey all safety rules.
• Performs other duties as assigned.
• Regular and reliable attendance and performance is required.

Full Job Description and Apply URL: Director of Engineering Contracts | Job Details tab | Career Pages

The City of Redwood City Invites Applications for:

Geographic Information Systems (GIS) Technician

 

WHY JOIN THE REDWOOD CITY TEAM?

We offer a wide range of meaningful career opportunities with potential for growth, training and development, competitive salaries, flexible work schedules, paid time off, and robust benefits. The Redwood City team is guided by core values of excellence, integrity, service, collaboration and innovation. Inherent in these values is a great organizational culture based on trust, strong and supportive leadership, respect, risk-taking, empowerment, and effective communication.

The community is known for its inclusivity, strong engaged neighborhoods, and civic pride. The City works diligently to maintain positive and productive relationships with community partners, together providing outstanding services, programs and opportunities for residents and businesses. This mix of tradition and progress, community and diversity, makes Redwood City an extraordinary place to work and call home. If you’re looking to grow your career as a part of a hard-working and fun IT team that fosters innovation, creativity, and collaboration, we hope you’ll apply.  

ABOUT THE POSITION

In the department of Information Technology, the Geographic Information Systems (GIS) Technician will be full-time (40 hours per week), and will report to the GIS Manager, will assist with maintaining GIS data, preparing high quality maps, conducting spatial analysis, and designing web-map applications. 

The GIS Technician performs a variety of technical duties including data analysis, database management and data output tasks of moderate difficulty, related, but not limited to the City’s utilities and Capital Improvement Projects.

 

Interested in joining the Redwood City team?

The City of Redwood City invites you to apply for the position of Geographic Information Systems (GIS) Technician.

• Please click on the job announcement file below to review the recruitment flyer.
• A complete application is required, including a written supplemental questionnaire and resume.
• Submit your application online via CalOpps by 11:59 pm on Sunday, August 24, 2025.
• Applications will be reviewed continuously as they are received. Interested individuals are encouraged to apply as soon as possible.

Please click the link below to review the complete job announcement. 

Information Systems & Technology (IT) Analyst | FY 2025-26: $112,836.00 - $134,520.00

Information Systems & Technology (IT) Analyst | FY 2026-27: $116,220.00 - $138,552.00

Information Systems & Technology (IT) Analyst | FY 2027-28: $119,712.00 - $142,716.00

 

This is a full-time, 40 hours per week position working 8:00 AM to 5:00 PM on Mondays, Tuesdays, Thursdays; 8:00 AM to 7:30 PM on Wednesdays; and 8:00 AM to 1:30 PM on Fridays; with occasional evening and weekend hours.

THE DEPARTMENT

The Information Systems and Technology Division is responsible for the City's network infrastructure, cybersecurity, Help Desk support, and daily IT operations. The division supports a full-service city that includes City Administration, Police, Fire, Planning, Public Works, Parks, Beaches, and Recreation departments.

 

DEFINITION

Under general supervision, perform a variety of routine and complex duties in support of City-wide information systems, security, and technology operations. Perform systems administration, troubleshoot problems, and ensure data integrity; trains and assists end users in using new applications and systems.

 

DISTINGUISHING CHARACTERISTICS

This is a professional level position that requires significant administrative, analytical, and technical skills. This position serves as a technical leader, providing complex analytical support.

 

SUPERVISION RECEIVED/ EXERCISED

Receive general supervision from higher-level management. May provide direction to support staff and oversee part-time staff and/or volunteers.

 

ESSENTIAL FUNCTIONS – INCLUDE BUT ARE NOT LIMITED TO THE FOLLOWING:

• Install, configure, maintain, troubleshoot, and monitor physical and virtual network and server infrastructure including hardware, software, real-time monitoring tools, peripherals, and devices ensuring effective performance and proper integration of components and systems with existing architecture; assist in infrastructure changes and upgrades to limit interrupted services.
• Administer automated deployment of software and updates over the network.
• Monitor and maintain security control of City network and server infrastructure; configure and monitor security features and firewall rules; verify and ensure proper user accessibility; identify and address vulnerabilities; research, recommend, and apply security updates as needed.
• Monitor disaster recovery and backup processes and schedules; verify that backups are successful and data can be recovered.
• Ensure database security by preparing access and control policies and procedures and reviewing permissions on a regular basis.
• Install, configure, maintain, troubleshoot, and monitor City-wide telecommunications systems including voice and data communications infrastructure and equipment; set up and maintain user accounts, access groups, extensions, and voicemail boxes; troubleshoot system-wide outages.
• Work on systems and infrastructure conversion, installation, and maintenance projects, including planning, organizing, and defining project requirements, methods, and end objectives in consultation with end users; coordinate project activities with IT Manager and IT staff, end users, and vendors.
• Maintain information on scheduled systems maintenance, including upgrades and outages.
• Respond to and resolve users’ inquiries and complaints and escalate problems or issues to
•  vendor representatives as needed.
• Stay abreast of new trends and innovations in technology related to systems, network, server, and telecommunications; research, recommend, and evaluate vendor solutions and technologies; implement improvements upon approval.
• Perform related duties and responsibilities as required and other duties as assigned.
• Serve as a Disaster Service Worker, as required.

Please refer to the attached job description for additional information.