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**NO RESUMES, PLEASE - ALL WORK HISTORY MUST BE IN THE EXPERIENCE SECTION OF THIS SYSTEM**

PUBLIC SAFETY RESERVE DISPATCHER, Part-Time

 Starting at $24.68 per hour

SUMMARY DESCRIPTION

To operate a computer aided dispatch (CAD) and radio system, receiving calls and dispatching public safety equipment and personnel, and maintaining public safety records and reports.

DISTINGUISHING CHARACTERISTICS

Serves as a relief Public Safety Dispatcher. The Reserve Dispatcher performs the routine tasks and duties assigned to Public Safety Dispatchers working on-call and subject to various shifts and workday assignments including nights, weekends and holidays.

SUPERVISION RECEIVED AND EXERCISED

Receives immediate supervision from sworn or other supervisory personnel.

ESSENTIAL DUTIES AND RESPONSIBILITIES

·         Receive emergency and non-emergency telephone calls from the public and other jurisdictions.

·         Dispatch police personnel and equipment in response to such calls; transfer fire and medical                communications to appropriate agencies.

·         Relay emergency and non-emergency information to public safety personnel in the field.

·         Relay information to other agencies as required; search and relay warrant information.

·         Monitor multiple radio frequencies; maintain status of public works units, as necessary.

·         Maintain accurate record of location and status of public safety units.

·         Monitor security cameras and monitors for the various city facilities.

·         Assist public safety personnel in data collection or transmission.

·         Perform clerical duties related to public safety operations such as data entry, filing, answering phones and assisting the public.

The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.

QUALIFICATIONS

The following generally describes the knowledge and ability required to enter the job and/or be learned within a short period of time in order to successfully perform the assigned duties.

Knowledge of:

Operations, services, and activities of a public safety telecommunications and dispatch center.

Operational characteristics of modern public safety telecommunications equipment including computer aided dispatch systems and multi-channel radio systems.

Law enforcement and emergency service procedures for responding to and handling reported incidents.

Techniques of questioning for both emergency and non-emergency calls.

Methods and techniques of receiving, prioritizing, and dispatching emergency and non-emergency calls for service.

Functions of the Public Safety Department and other City departments.

Geographic features and locations within the area served.

English usage, spelling, grammar, and punctuation.

Modern office procedures, methods, and computer equipment.

Pertinent federal, state, and local laws, codes, and regulations.

Methods and techniques of telephone etiquette.

Methods and techniques of conflict resolution.

Principles and procedures of record keeping.

Ability to:

Respond to and resolve difficult and sensitive citizen inquiries and complaints.

Effectively communicate and elicit information from upset and irate callers.

Speak clearly and concisely in an understandable voice via radio and telephone and in person.

Hear and distinguish radio voice traffic within normal levels and over background noise.

Make independent decisions that affect the safety of public safety personnel, citizens, and property such as those involved in determining the urgency of requests received and the appropriate action to take.

Dispatch police units quickly and effectively.

Think quickly, calmly, and clearly in emergency situations.

Perform multiple tasks simultaneously.

Operate a variety of telecommunications receiving and transmitting equipment including radio transmitting communication equipment, teletype equipment, and computer equipment.

Operate specialized public safety computer systems and applications.

Read and interpret maps and other navigational resources and give directions.

Type and enter data accurately at 35wpm (words per minute).

Work under pressure, exercise good judgment, and make sound decisions in emergency situations.

Understand and follow oral and written instructions.

Interpret, apply, and explain applicable federal, state and local policies, procedures, laws, codes and regulations including police records retention and dissemination policies and procedures.

Maintain composure, alertness and concentration while working for extended periods of time.

Compile, maintain, process, and prepare a variety of records and reports.

Deal tactfully and courteously with the public reporting emergencies and seeking information or filing a report.

Communicate clearly and concisely, both orally and in writing.

Establish and maintain effective working relationships with those contacted in the course of work.

Education and Experience Guidelines - Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be:

Education/Training:

Equivalent to the completion of the twelfth grade supplemented by successful completion of the basic dispatcher course within a specified time period.

Experience:

Two years of increasingly responsible clerical experience that includes customer service in an environment with frequent interruptions.

EXAMINATION PROCESS 

Those applicants who meet the employment qualifications will be contacted via email regarding next steps in the recruitment process, a comprehensive multitasking test that assesses memory recall, map reading, spelling, sentence clarity, reading comprehension and data entry. Testing may be limited to the number of seats allowed in the testing center.  Those candidates who achieve a passing score on the multitasking test will be invited for a panel interview.  Successful candidates from the interview will be placed on an eligibility hiring list for hiring consideration.

SELECTION PROCESS 

Offers of employment will be subject to successful completion of a pre-employment background check, fingerprint clearance, physical examination, psychological evaluation, including a drug test.  An additional condition of employment includes employment verification and authorization to work in the United States, by completing the I-9 verification form designated by the USCIS.

TOOLS AND EQUIPMENT USED

Communications switchboard, including computer-aided systems, desktop and laptop computers including word processing software, copy machine, fax machine and two-way radio system.

PHYSICAL DEMANDS - The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to sit for extended periods, talk and hear radio and telephone conversation without aid.  The employee is occasionally required to walk.  The employee is frequently required to use hands to finger, handle, or feel objects, tools, or controls; and reach with hands and arms.

The employee must occasionally lift and/or move up to 10 pounds.  Specific vision abilities required by this job include close vision and the ability to adjust focus.

WORK ENVIRONMENT - The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually quiet.  The office is a low-light environment.  The type and nature of calls can create periods of extended stress.

AMERICANS WITH DISABILITIES ACT     

If you are a qualified individual with a disability as defined by the ADA and you need reasonable accommodation to participate in any of the examinations administered by the City of Ceres, you must notify the Human Resources Department in writing by the final filing date or review date for the specific job. Official documentation of your functional limitations to support your request may be required.

THE CITY OF CERES IS AN EQUAL OPPORTUNITY EMPLOYER COMMITTED TO DIVERSITY

Please click on the Job PDF to view the announcement.

PART-TIME LIBRARIAN I/LIBRARY ASSISTANT I

The Mill Valley Public Library is looking for a part-time librarian who is passionate about public service, shows initiative, and has a strong work ethic to work the adult reference desk. This is a great opportunity to get experience in reference work and assisting patrons with their needs. You will work in a very fast-paced, collaborative environment.  

ESTIMATED NUMBER OF HOURS:

Will work at least one shift per week with additional sub hours available. Applicant must be able to work Saturday (9:15am - 5:15pm) and/or Sunday (11:30am - 5pm) and one weeknight until 8pm. 

Salary: $24.77 - $41.04/hour depending on experience and education.

ABOUT THE POSITION:

Staffing the Adult Reference Desk is the primary responsibility of this position. A knowledge of literature or the desire to read widely is essential in making book recommendations and understanding types of computers and assisting with technology troubleshooting is crucial. The Mill Valley Library is fast-paced and innovative; the person in this position needs to learn new skills quickly, adapt easily to change, be detail-oriented, and patron focused. Many part-time staff are cross trained to work in other Library departments as needed.

TYPICAL DUTIES:

• Provide reference services including readers’ advisory. 
• Provide excellent customer service to all patrons with consistency and in line with library policies.
• Assist patrons troubleshooting technological issues on both library computers and personal devices.
• Help with programming as needed.
• Additional duties based on interests and demonstrated quality of work.

Please click on the Job PDF to view the announcement.

Please click on the Job PDF to view the announcement.

Please click on the Job PDF to view the announcement.

Description 

Under the general direction from the Recreation Supervisor, the Recreation Specialist – Enrichment is responsible to act as a liaison to the Department’s flourishing enrichment (after school) program and ensure the smooth operation of programming for preschool and elementary aged classes both on and off-site. This includes the elementary-aged afterschool programs Supervised Play at Old Mill Elementary School and Center of Play at the Mill Valley Community Center. This position requires a high level of customer service, attention to detail, marketing prowess, evaluation and oversight of programs, independent contractors, and part-time staff, and the ability to build relationships throughout the community. The Recreation Specialist- Enrichment will assist other staff in the Youth and Teens Division for seasonal programs as needed. 

The ideal candidate will have significant experience working in elementary aged programs, ideally in a fast-paced and dynamic setting. A bachelor’s degree from an accredited four-year college or university with major coursework in early childhood education, recreation, or a related field with a minimum of two years of experience in delivering kindergarten, elementary and/or youth programming, etc. is preferred. 

Must be 18 years of age or older to apply for this position. 

NOTE: This is a part-time, non-benefitted position for the Mill Valley Arts and Recreation Department.  

DEFINITION: Communicate with participants, families, instructors, staff and elementary school sites to coordinate class schedules, registrations, and program needs for the TK-5th grade After School Enrichment programs. Hours are approximately Monday-Friday, 12:30pm-5:30pm. 

EXAMPLES OF DUTIES: 

• Facilitates recreation activities for specific age group: Transitional Kindergarten through 5th Grade. 

• Organizes, implements, directs, supervises and/or promotes specific programs and activities. 

• Processes program payments promptly and thoroughly. 

• Programs enrichment classes for each season (Fall/Winter/Spring/Summer).  

• Participates in the preparation and administration of assigned program budget. 

• Works with local School District, PTAs, and community groups in developing, promoting, and providing programs and activities. 

• Communicates clearly and concisely, both orally and in writing. 

• Demonstrate excellent customer service and communicate effectively and professionally with schools, staff, parents, and children. 

• Monitors the day-to-day operations of the programs, including making site visits, handling and resolving complaints not requiring the attention of a supervisor and ensuring that programs and events have required materials, staff, and supplies. 

• Assists in the evaluation of programming including conducting customer satisfaction surveys and analyzing reports on program effectiveness. 

• Enforces safety and operating procedures and provides for maintenance needs including compliance with health and safety codes. 

• Creation and development of new programs, as needed. 

• Accurately maintain attendance records. 

• The ability to speak English clearly and understandably. 

• Perform related duties as required. 

• Must be able to lift 50lbs.  

TRAINING & EXPERIENCE: Any combination of education, training, and experience, which likely provides the required knowledge and abilities. 

PRE-EMPLOYMENT CONDITIONS: Candidates receiving a conditional job offer must pass a pre-placement fingerprint review. Candidates must possess a current CPR/AED and First Aid certificate and be comfortable calling 911 in an emergency. 

Are you looking for a great opportunity to connect with your community while investing in your future? Do you want to see first-hand what it’s like to engage in active, multi-generational work that directly contributes to the well-being of our greater Mill Valley community?  If you answered yes, then you belong with Mill Valley Recreation!  With our team, you will create memorable experiences while cultivating new and lasting connections within our greater Southern Marin Community. You will have the opportunity to grow and learn through consistent, quality training and, apply your learning through direct hands-on experience.

ABOUT THE POSITION: This position will receive immediate direction from the Management Analyst II. They provide a variety of clerical support and perform a wide range of customer service-related tasks in a fast paced, high touch environment. This position requires the ability to multi-task and respond to multiple requests from customers with professionalism and courtesy.

SCHEDULE: Staff will have the schedule flexibility to work weekday, weekend, early morning and evening shifts.  Staff may be asked to cover additional, unscheduled shifts due to absences by other Office Assistants. 

EXAMPLES OF DUTIES:
The following duties are essential to the success of this position:
• Performs a variety of clerical support and receptionist duties; data input, answer phones, directs calls, takes messages, greets public and provides general information for all Recreation department classes, programs, policies, and events.
• Monitors all admittance to the facility, checks required credentials and charges appropriate fees.
• Calculates fees, charges and operate, balance cash register during and at end of shift.
• Monitor guests' activities in the main lobby area and enforce all rules, regulations, and safety principles.
• Assists in opening and closing procedures for the Community Center and the Aquatics & Fitness Center.
• Handles such services as selling merchandise.
• Has the ability to speak English clearly and understandably.
• Reads and follows diagrams and instruction written in English.
• Maintain accurate, organized records and files.
• Interpret and apply policies and procedures.
• Communicate clearly and concisely in English, both orally and in writing.
• Deal effectively with other city personnel and the public.
• Type at a speed necessary for successful job performance.
• Operate office equipment (including computers, scanners, calculators, printers, and copiers).
• Perform related and additional duties as needed.
• Work independently in the absence of supervision

TRAINING & EXPERIENCE: Any combination of education, training, and experience that provides the required knowledge, skills, and abilities to perform the job.

PRE-EMPLOYMENT CONDITIONS: Candidates receiving a conditional job offer must pass a pre-placement fingerprint review. Candidates must be comfortable calling 911 in an emergency and providing care according to the level of training.

WORKING CONDITIONS: Work is performed in an indoor setting working at a terminal keyboard for extended periods of time with the ability to move. at will to and from various points within the Community Center and Aquatics & Fitness Center. Must have ability to communicate orally with the public either in person or via the telephone. Must have ability to produce information in written form and operate office equipment (Computers, scanners, typewriters, calculators, printers, and copiers). It may be necessary to move objects weighing 20 lbs., such as mail, packages, merchandise inventory etc.

Please click on the Job PDF to view the announcement.