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The City of Burlingame is accepting applications for the position of  Per Diem Communications Dispatcher

 

This application is for Part-Time employment only.

 

Our diverse family of employees welcomes you to apply. We are a small city that gets a lot done, and each member of our team is vital to our success as an organization.

We recently asked our employees what they enjoyed most about working for the City of Burlingame, and their responses fell into five general categories:

• Colleagues
• Community
• Location
• The Work
• The Benefits

Browse the Burlingame Welcome Brochure for more information about why employees love  working here or view our City of Burlingame is a Great Place to Work Video: 

Welcome Brochure 

City of Burlingame is a Great Place to Work Video

 

For more detailed information regarding the minimum qualifications and essential functions of the position, please review the Communications Dispatcher job description.

San Mateo County Health's Aging and Disability Services Division is seeking qualified individuals for the unclassified and limited-term positions of In-Home Supportive Services Social Worker I/II/III. Social Workers provide a wide variety of welfare services in such areas as information and referral, protective services, out-of-home services, health related services, chore services, and other welfare services within the Health and the Human Services Agency.

 
Currently, there are three limited-term vacancies and an unclassified vacancy in the In-Home Supportive Services (IHSS) Program. The program provides in-home care for persons who cannot safely remain in their own home without such assistance. The recipients of IHSS are aged, blind and/or disabled and eligible for Medi-Cal. Disabled and/or blind minor children may also be eligible for IHSS. The Social Worker will make a home visit to determine eligibility for the program and to conduct an assessment to determine a range of service hours for particular tasks. The IHSS recipient or guardian is the IHSS employer and is responsible for hiring and supervising a provider for the care they receive. The Social Worker will travel throughout the County to conduct home visits, attend meetings and perform other duties of the position. The Social Worker will work in the San Mateo, CA Aging and Disability Services Office.
 

This IHSS Social Worker will conduct intake and/or on-going activities for IHSS recipients. Some of those activities include:

• Conduct initial IHSS assessments using a detailed State assessment tool.
• Complete necessary documents, paperwork, and work within different information technology systems.
• Conduct annual reassessments.
• Educate, support, and perform administrative duties for IHSS recipients and care providers to understand/comply with program regulations.
• Provide education, outreach, and community resources information.
• Participate in quality improvement efforts.
• Collaborate with quality assurance and program integrity to ensure proper adherence to regulations.
• Prepare for and attend Fair Hearings.
• Engage in interdisciplinary team meetings or other activities to support San Mateo County's vision for integrated services.
• Maintain oversight of case management needs for a caseload focused on serving IHSS recipients who aged, blind, and/or disabled, including minors.
• Collaborate and facilitate service with care providers and other partner agencies.

 

 The ideal candidate will possess the following:

• Master's degree in Social Work.
• Experience providing clinical assessment for children, youth and adults with disabilities. 
• Understanding of human development and behavior within diverse populations.
• Ability to independently develop and implement sound case plans of action.
• Experience balancing client-centered care coordination and accompanying administrative documentation.
• Familiarity in implementing program regulations.
• Superior organizational skills to manage a large caseload and related documents.
• Proficient computer skills to use several independent database systems as well as Microsoft Excel and Word.
• Ability to quickly learn and adopt new technology, policies and procedures.
• Excellent writing/documentation skills.
• Fluency in Tagalog, Arabic, Spanish, Mandarin, and Cantonese is a plus.

For information on the In-Home Supportive Services Program please visit: https://www.smchealth.org/home-supportive-services

SALARY:
Social Worker I: $7,162.13- $8,008.00/month
Social Worker II: $7,236.67- $9,048.00/month
Social Worker III: $8,533.20- $10,665.20/month

Social Workers provide highly skilled, intensive casework services to individuals and their families and provide casework consultation within the department and to outside agencies.  Incumbents of positions at this level work with minimal supervision and are expected to have acquired the high degree of assessment skills required to perform care coordination and referral tasks in complex casework areas. Lead supervisory responsibilities may be assigned as circumstances dictate.

NOTE: This is an unclassified position. Unclassified positions are at-will for a limited duration, typically associated with grant or other special funding. These positions are not covered by San Mateo County Civil Service Rules; and there is no formal probation period. The following are the same for classified and unclassified positions: salary, increases and other forms of compensation; accrual of sick leave, vacation, overtime, holiday and leaves of absence; health, dental, vision, long and short term disability, and retirement.

NOTE: This is a limited term, at-will position. Limited Term Employees are assigned to assignments not to exceed three years. They receive medical and dental benefits, similar to regular employees, and a defined contribution retirement plan. 

 

Qualifications

 

Licensure/Certification: 

• California class C driver license or equivalent.

Education:

• Social Worker I: Satisfactory completion of 24 semester units of social welfare and/or appropriate behavioral science courses.

• Social Worker II: Satisfactory completion of 30 semester units of social welfare and/or appropriate behavioral science courses.

• Social Worker III: Satisfactory completion of 36 semester units of social welfare and/or appropriate behavioral science courses.

Experience: 

• Social Worker I: Two years of experience providing counseling, social services, public assistance and related services to the public, or to special groups.
  Substitution: Bachelor's degree from an accredited college or university with a major in social welfare, behavioral science or a related field.

• Social Worker II: Two years experience performing duties comparable to those of a Social Worker I or higher in San Mateo County.
  Substitution: Possession of a Master's Degree in Social Work from an accredited school of Social Work.

• Social Worker III:  Three years experience performing duties comparable to those of a Social Worker II or higher in San Mateo County.  
  Substitution: Possession of a Master's Degree in Social Work from an accredited school of Social Work and two years experience performing duties comparable to those of a Social Worker II or higher in San Mateo County.

Social Worker I

Knowledge of:

• Contemporary social and economic problems.
• Socioeconomic conditions and trends.
• Public social service programs at the federal, state and local levels of government.
• Principles of interviewing and counseling.
• Basic principles of individual and group behavior.

Skill/Ability to:

• Learning social work principles, methods and techniques.
• Establishing rapport with clients and their families in working toward solutions to their problems.
• Speaking and writing effectively.
• Maintaining cooperative working relationships.
• Analyzing problems and needs of clients and developing courses of action which work toward constructive solutions.

Social Worker II

Knowledge of:

• Principles of individual, group, and community behavior.
• Scope and nature of current problems in the field of social work.
• Social work methods and procedures.
• Social service programs, and State and Federal legislation.
• Techniques and principles of interviewing and counseling and problem solving methodology.
• Social and community resources and awareness of how to identify, develop, and properly utilize these resources.

Skill/Ability to:

• Understanding and implementing the agency's programs, policies and procedures.
• Implementing caseload management techniques.
• Establishing rapport with clients and their families in working toward solutions to their problems.
• Analyzing problems and needs of clients and developing courses of action which lead toward constructive solutions.
• Speaking and writing effectively.
• Establishing effective working relationships with other employees.

 

Social Worker III
Knowledge of:

• Theories of human behavior and their practical applications.
• Psycho-social, medical, and economic interrelationships that result in individual and social abnormalities.
• Philosophy and function of social work systems.
• Appropriate utilization of a variety of social resources.
• Laws, rules and regulations governing the operation of social work agencies, specifically those relating to the specific areas of assignment.

Skill/Ability to:

• Formulating, developing and implementing treatment plans.
• Working effectively with persons differing in value systems, ethnicity, cultural backgrounds and psychopathologies.
• Working with a variety of social resources to plan and coordinate services to individual clients.
• Acting as a consultant and trainer to other social service staff.
• Preparing clear and concise reports.

 

Application/Examination

 

If you are interested in being considered for this unclassified position, the following materials must be electronically submitted in a Word or PDF format:

• Cover letter with responses to Supplemental Questions (maximum of 2 pages)
• Resume

Supplemental Questions:   

1. The position requires a valid California class C driver license or equivalent. Provide your 1) Driver's License number and 2) The expiration date.
2. Social Worker I requires satisfactory completion of 24 semester units of social welfare and/or appropriate behavioral science courses. Social Worker II requires satisfactory completion of 30 semester units of social welfare and/or appropriate behavioral science courses. Social Worker III requires satisfactory completion of 36 semester units of social welfare and/or appropriate behavioral science courses.
    
   List the following for the education that qualifies you:
    1) The course ID for classes completed;
    2) Course title; and
    3) The "semester" units received for each.
    
   NOTE: APPLICATIONS THAT DON'T CLEARLY INDICATE THE REQUIRED EDUCATION WILL NOT BE ACCEPTED.
3. Social Worker I requires two years of experience providing counseling, social services, public assistance and related services to the public, or to special groups OR a Bachelor's degree from an accredited college or university with a major in social welfare, behavioral science or a related field. Social Worker II requires two years of case management experience comparable to a Social Worker I in San Mateo County OR an MSW degree. Social Worker III requires three years of case management experience comparable to a Social Worker II OR an MSW degree and two years of experience performing duties comparable to Social Worker II or higher in San Mateo County.
   
   List the following for the experience that qualifies you:
    1) Your exact title;
    2) Job duties;
    3) Length of experience in months; and
    4) Employer.
    
   NOTE: APPLICATIONS THAT DON'T CLEARLY INDICATE THE REQUIRED EXPERIENCE/EDUCATION WILL NOT BE ACCEPTED.
4. Describe in detail your experience completing social work assessments with older adults and individuals with disabilities. Provide an example of a time your assessment was not well received by the client and how did you adjust your approach to ensure the client's needs were met. Be specific. 
5. Provide an example of a time in your career where you had to implement a new administrative or regulative change that also affected your clientele. What did you do to ensure your understanding and implementation of the change was successful? How did you adjust your approach with your clientele to ensure smooth service delivery? Be specific. 
6. Describe your experience with managing a large and ethnically diverse caseload of clients. What techniques do you use to ensure you are providing service through a racial equity lens while also meeting work expectations? Be specific.

Please include the words "In-Home Supportive Services Social Worker I/ II/III – Aging and Disability Services - Unclassified/Limited-Term" in the subject line of the email submission. Please submit the required materials electronically via email to:

 

Charlene Yabut, Health Services Manager I

  cyabut@smcgov.org

Application materials will be reviewed as they are received, and well-qualified candidates will be contacted for an interview.
 
Apply immediately. Resumés will be accepted until the position is filled. This posting is open on a continuous basis and selection may be made at any time within the process.
 
NOTE: Application materials are only accepted via e-mail. Materials sent via regular mail and/or fax will not be accepted. Submittals that do not include all required elements (cover letter with responses to supplemental questions and a resume) will not be considered.

The San Mateo Police Department is accepting applications for Police Officer Trainee

This is a Continuous Recruitment

 

Experience:

None required

Education:

Equivalent to completion of an Associate's degree from an accredited college

License and Certificates:

Possession of and ability to maintain a valid California Driver’s License.

Possession of a POST (Peace Officer Standards & Training) written examination certificate with a preferred T-Score of 52 or above and a passing score for the WSTB physical agility examination. Or possession of a National Testing Network Law Enforcement written examination certificate with a preferred score in the 90th percentile and a passing score for the WSTB physical agility examination.

 

Necessary Special Qualifications:

Free of any felony convictions.

Effective January 1, 2023, peace officers must be legally authorized to work in the United States under federal law. There are no specific citizenship requirements per Senate Bill 2. California Government Code Section 1031(h) limits employment authorization documents to those consistent with Section 274a.2 of Title 8 of the Code of Federal Regulations. Specific documentation requirements can be found on the I-9, Employment Eligibility Verification form issued by the U.S. Citizenship and Immigration Services. Government Code section 1031(g) permits departments to adopt additional and/or higher standards.

Age not less than 21-years-old at time of appointment to the rank of police officer.

Vision in each eye, correctable to at least 20/30.

Must pass a background investigation.

Must meet all Department medical, physical and psychological standards.

 

The Position:

This is a non-sworn classification structured for incumbents hired for the purpose of becoming a sworn police officer.  Police Officer Trainees are hired into this civilian position for the period prior and during the time they are assigned to a POST-certified Basic Law Enforcement Academy.  Upon successful completion of training at the academy and upon the availability of a Police Officer position, Police Officer Trainees are sworn in and appointed to the classification of Police Officer.  Police Officer Trainee benefits are limited to those of a civilian employee.

 

The Department:

Consists of a diverse and outstanding group of men and women who have dedicated themselves to public service. Our staff, which consists of 113 sworn police officers and 40 civilian positions, is devoted to protecting and serving the citizens of San Mateo professionally, while providing outstanding customer service.

ABOUT THE CITY

We offer a wide range of meaningful career opportunities with potential for growth, training and development, competitive salaries, flexible work schedules, paid time off, and robust benefits. The Redwood City team is guided by core values of excellence, integrity, service, inclusion, collaboration and innovation.  Inherent in these values is a great organizational culture based on trust, strong and supportive leadership, respect, risk-taking, empowerment, and effective communication.

The community is known for its inclusivity, strong engaged neighborhoods, and civic pride. The City works diligently to maintain positive and productive relationships with community partners, together providing outstanding services, programs and opportunities for residents and businesses. This mix of tradition and progress, community and diversity, makes Redwood City an extraordinary place to work and call home.

 

JOIN THE TEAM

Join our team of dedicated staff working in the special events division of Redwood City’s Parks, Recreation, & Community Services Department. Team members will assist in setting up, monitoring, and breaking down events all while providing excellent customer service.

 

ABOUT THE POSITION
Redwood City is known for delivering a large variety of high-quality special events year-round including concerts, festivals, cultural events, kids concerts, pop up recreational activities, and more. Duties for this position include, but are not limited to, the following: follow event plan and execute assigned duties effectively and efficiently; understand proper setup and breakdown procedures of special events equipment; maintain and care for equipment as necessary; monitor program areas for quality assurance; operate effectively as a member of a team; report to supervisors orally and in writing; complete assigned paperwork such as timecards and incident and/or accident reports.
Work schedules can vary during the year pending current event programming. Candidates can expect an average of 15-20 hours per week throughout the year.

*Effective the first full pay period following 1/1/2025, a 3% Cost of Living increase and up to 4% equity adjustments will be applied to the hourly wage for the Police Officer Lateral position (totaling 14% in two years). *The listed salary does not include an additional 17.5% in potential incentive pay upon completion of FTO or a projected 14% raise paid over the next two years*

 

A Good Place to Live

The City of Union City is a recipient of the 1999 All-America City award. Conveniently located in the East San Francisco Bay Area, in Southern Alameda County, Union City is known as the gateway to the Silicon Valley. Transected by major freeways, railways, and both the Dumbarton and San Mateo Bridges, the city is perfectly situated for easy access to San Francisco, Oakland, and San Jose airports and metropolitan attractions.

Union City’s 73,452 population is enriched with a strong diversity of culture and wide-ranging demographics. Adorned with award winning schools and easily accessible parklands and trails, and a city-owned and operated sports center, Union City hails as an ideal community for families. The city offers low interest home loans to those interested in residing in the community. Union City is chartered under a city council/city manager form of governance.

 

A Great Place to Work

The Police Department was formed in 1966 and is currently staffed by 81 sworn and 31 non-sworn positions. The Department is a dynamic and enthusiastic service-oriented organization with an annual budget of more than $20 million.

The Challenge

As a Police Officer your duties will typically include patrolling assigned areas; interacting with the public; conducting criminal investigations; enforcing laws; investigating collisions; preserving the peace and writing reports. You will be assigned to one of three shifts spanning the 24-hour day and these shifts will periodically change. In the Patrol Section you will work three 12 hour and 20-minute workdays and have four days off. If you are assigned to any other Section, you will work four 10-hour workdays with three days off. As your skills develop you may be assigned to investigations; community policing,; traffic; canine; bicycle patrol; Special Weapons and Tactics Team; narcotics; or school resource officer.

Recruitment Process

Application and supplemental questionnaire should be completed on-line via the CalOpps website. (Resumes can be attached onto the CalOpps application.)

 

Application and materials can also be mailed or delivered to the Police Personnel and Training Unit at the address below. Resumes will not be accepted in lieu of a completed application. Application should be submitted as soon as possible as the recruitment can close at any time. Faxed application material will not be accepted.

Application may be obtained from:

Union City Police Department

Attn: Personnel and Training

34009 Alvarado-Niles Road

Union City, CA 94587-4497

Tel: (510) 675-5286

Job Hotline: 510-675-5286

Employment questions will be responded to via E-mail at: ucpdhiring@unioncity.org

The Selection Process Properly complete and submit a Union City employment application and supplemental questionnaire.

Meeting the minimum requirements does not guarantee that you will be invited to participate in the process. Only the candidates that have the best combination of qualifications in relation to the requirements and duties of the position will continue in the selection process. The process will include an oral panel interview with law enforcement professionals, may also include an interview with Operation and Support Services Managers, and other related test components. A limited number of applicants will be subjected to a polygraph examination, a thorough examination of their personal background, a thorough medical examination, and a psychological assessment.

The Examination Process

Union City will make reasonable efforts to accommodate persons with disabilities. If you feel you will need accommodations, you must notify the Personnel and Training Unit at (510) 675-5286 and provide a reasonable amount of time for arrangements to be made.

Authorization to Work

Before an appointment may be made to the position, the person selected must provide proof of identity and authorization to work in the United States, according to the federal law.

Please note that this announcement does not constitute a contract, expressed or implied, and any provisions contained in this bulletin may be modified or revised without notice.

The Recreation Specialist is a unique position that is primarily responsible for specific projects or long term projects requiring relevant knowledge and expertise.

EXAMPLES OF DUTIES (This is a general description of duties and is not all-inclusive)

• Coordinate all aspects of a project
• Set up and maintain project files or computer databases as required
• Provide regular project updates including written reports to project leader in a timely manner
• May work independently or in a team environment depending on project requirements
• Provide expertise and support to project leader
• Enforce City policies and procedures
• May be required variable hours including evenings and weekends
• Perform other duties as assigned

SUPERVISION EXERCISED AND RECEIVED

General supervision is provided by the Recreation Supervisor.

MINIMUM QUALIFICATIONS

• Must be at least 18 years of age
• Relevant technical skill, education, experience or expertise
• Ability to establish and maintain productive relations and positive attitude toward others
• Excellent written and verbal skills
• Excellent organizational and supervisory skills, be resourceful, flexible and able to work both alone or as a team member
• Must be reliable and be able to provide transportation

REQUIREMENTS FOR EMPLOYMENT

• Must be able to handle sensitive and/or stressful situations or information with tact, discretion and significant awareness of confidentiality
• Must effectively communicate with adults and children from a variety of cultural backgrounds
• Willingness to comply with suspected child abuse reporting (11166.5 PC)
• Employees are required to be certified in Adult/Child CPR, First Aid, & AED from American Red Cross, American Heart Association or supervisor approved equivalent. Employees must be certified within 30 days of hire date or prior to the first day of work, whichever occurs earlier.
• Fingerprinting and TB test are required
• Must submit verification of legal right to work in the United States as a condition of employment

SELECTION PROCESS

Qualified applications will be evaluated on the basis of related experience and quality of presentation.

The most highly qualified applicants will be invited to an oral interview. Applicant evaluations may include a written and physical test. Satisfactory candidates will be placed on an eligibility list. Placements are anticipated immediately after the list is established. Some placements may be assigned to emphasize public education as the City's needs require.

Some positions may require a health evaluation.

APPLICATION PROCESS

To be considered for this position, apply online by submitting a completed City application and resume through our on line application system: https://fremont.workbrightats.com/jobs/

 

Reasonable Accommodation: The Recreation Services Division will make reasonable efforts in the examination process to accommodate persons with disabilities. Please advise us of any special needs a minimum of 5 days in advance of the selection process by calling (510) 494-4347 or emailing recjobs@fremont.gov.

 

THE CITY OF FREMONT IS AN EQUAL OPPORTUNITY EMPLOYER.

WE DO NOT DISCRIMINATE ON ANY BASIS.

 

The information contained herein is subject to change and does not constitute either an expressed or implied contract.

DEFINITION:

The City of Union City’s Community and Recreation Services Department is seeking passionate, motivated, and certified fitness professionals to join the Mark Green Sports Center (MGSC) team as Group Exercise Instructors and/or Personal Trainers. This position supports the City’s mission to promote health, wellness, and community engagement through high-quality fitness programs. Trainers and instructors work in a supportive, community-based environment — with no commission-based quotas or sales pressure. Instead, our Fitness Coordinator assists in client promotion, class opportunities, and professional growth through internal referrals and member engagement. Group Exercise Instructors may join our substitute roster and may be assigned to teach classes aligned with their certification and experience as openings arise.

 

IDEAL CANDIDATE:
The ideal candidate is enthusiastic about fitness, dependable, and committed to helping others achieve their well-being goals. They are team-oriented professionals who bring positive energy to every interaction and can adapt to various client and group needs while maintaining safety and professionalism.  
 

EXAMPLE OF DUTIES (illustrative only):

Personal Training  

• Conduct client assessments, orientations, and personalized training sessions.  
• Develop safe and effective programs tailored to each client’s unique goals and abilities.  
• Maintain clear and timely communication with clients, Coordinator & Supervisor.
• Promote member engagement through professionalism, reliability, and encouragement.  
• Ensure client safety, confidentiality, and adherence to Mark Green Sports Center policies.  .

Group Exercise Instruction  

• Lead safe, engaging, and inclusive group exercise classes in relation to certification and/or experience.  
• Sub for scheduled instructors as needed.  
• Provide classes with enthusiasm, professionalism, and energy that fosters motivation and participation.
• Greet and meet participants when preparation for class to start. 
• Maintain professional communication.  
• Ensure client safety, confidentiality, and adherence to Mark Green Sports Center policies.

 

DEFINITION:

The Music Instructor is responsible for providing quality music instruction to participants of varying skill levels in a positive and engaging environment. This position requires strong knowledge of music techniques and the ability to plan and deliver lessons that meet individual participants’ needs. The instructor will plan, prepare, and implement music lessons tailored to each participant’s abilities and goals, teaching music theory, aural skills, and practical techniques to individuals and groups. They will also prepare participants for performances or showcases as part of the program, select and acquire appropriate teaching materials and resources, and motivate participants to achieve continuous progress. In addition, the Music Instructor will communicate effectively with recreation staff and parents/caregivers regarding schedules, progress, and participant needs, assess participants’ abilities, provide constructive feedback, and maintain progress records. Delivering excellent customer service and representing the City in a professional and positive manner are essential aspects of this role. The ideal candidate will be patient, enthusiastic, and dedicated to fostering a supportive learning environment where participants can grow both musically and personally. 
 

CLASS CHARACTERISTICS:

1-10 hours per week as needed.

 

EXAMPLE OF DUTIES (illustrative only):

• Demonstrate knowledge of music techniques.
• Plan and prepare lessons in relation to individual participants' needs. 
• Teach music theory, aural skills and practical techniques to participants entering and preparing participants for showcase.
• Acquire appropriate teaching materials and resources.
• Motivate participants and encourage progress.
• Communicate with recreation staff and parents.
• Assess participants' abilities, providing feedback and progress.
• Deliver exceptional customer service.

Open Until Filled-Apply Immediately

Interviews: TBD

Resumes are not accepted in lieu of completing a city application.

 

DEFINITION
Under general direction, performs complex and responsible technical and clerical work for the Director of Human Resources and as administrative support to the City's Human Resources Department. Completes related work as required.

DISTINGUISHING CHARACTERISTICS
An incumbent in this position is a Human Resources generalist performing a wide range of personnel assignments in administering and processing health and welfare benefits; managing the administrative duties associated with the Personnel Board and overseeing the preparation and management of all employee requisition and action forms; managing the office and providing administrative support to the Director of Human Resources, Assistant to the Director of Human Resources, Senior Management Analyst, the Human Resources Analyst(s) and Human Resources Specialist(s).

EXAMPLES OF DUTIES
Including but not limited to maintaining frequent, sensitive and critical contacts with public and private agencies, other departments, professionals and officials; transmits information, decisions and directives. Answers inquiries by phone or email; investigates and resolves complaints or provides information, explains departmental or City procedures; exercises judgment in giving information and proper disposition of problems; composes correspondence and prepares reports. Maintains and files employees' personnel records and other departmental records; provides information to employees regarding benefits. Screens telephone calls and visitors; receives, screens and routes incoming mail for appropriate action and follows up on its disposition; arranges for meetings and conferences and assists in providing material on information to be discussed. Interprets and apply rules and regulations of the classified service. Keeps abreast of pertinent information and changes in City procedures and regulations.

Prepares inter-office memoranda and requisition forms; elicits employee evaluation forms for all departments by preparing and transmitting initial forms. Manages performance appraisal forms for distribution in accordance with established procedures. Serves as Assistant for the Personnel Board, other related meetings, and disciplinary and appeal hearings by collecting, preparing, and sending agendas, taking and transcribing minutes, and typing and distributing minutes and other material. Processes and manages distribution retiree health reimbursement checks. Administers Department of Motor Vehicles (DMV) Pull Program, tracks employee driving records and issues quarterly department list of commercial drivers’ medical expirations. May assist in responding to internal and external surveys. May assist department personnel with data entry on applicant tracking program, proctoring Civil Service examinations, in administering certification of active Civil Service Employment Lists using applicant tracking program, and assists with City-wide events. Processes employee separations and cafeteria plan worksheets, enters employee information into ERP system, tracks employee trainings; and processes invoices.

Provides support to the Director of Human Resources, Assistant to the Director of Human Resources, Senior Management Analyst, Human Resources Analyst(s) and Human Resources Specialist(s). Administers the documentation requirements of the 1986 Immigration and Control Act. Prepares and processes required Human Resources’ forms, such as new employee forms and employee Action Forms. Assists with preparation and publication of the employee newsletter. Maintains and orders office supplies and other duties as assigned.

MINIMUM REQUIREMENTS

Ability to: Communicates effectively both orally and in writing; speaks to and direct large groups; Interacts positively and cooperate with co-workers, responds politely to customers, works as a team member, functions under demanding time pressure, responds in a positive manner to supervision, attends work and perform duties on a regular and consistent basis. Understands and applies instructions, rules, regulations and policies including the City’s Rules and Regulations of the Classified Service; analyzes, processes and schedules detailed work accurately; learns, understands, and communicates employee benefit parameters and regulations, learns and uses Microsoft Office Suite applications, Human Resources Information System (HRIS), applicant tracking system and other City software programs. Transcribes proceedings at meetings of commissions, boards or special committees; exercises good judgment in matters of a confidential nature; works independently in absence of supervision.

Knowledge of: Appropriate English grammar and spelling; current office equipment and methods including operation of computer programs, including advanced, competent use of Microsoft Word; record keeping and organizational practices; basic arithmetic; and certain federal, state and municipal personnel regulations.

Education: Graduation from high school or equivalent and an Associate of Arts (AA) degree.

Experience: A minimum of two years of experience in administrative and Human Resources technical work that involved regular contact with the public.

License: Possession of a valid Class C California Driver's License.

About the Department

The San Mateo County San Mateo County Emergency Management (SMC EM) is not your typical government agency. We operate more like a startup within the public sector – building innovative programs, forging cross-sector partnerships, and redefining what modern emergency management looks like for a county of 775,000 residents across 20 cities and 18 unincorporated areas.

Our mission is to advance community resilience through a proactive and comprehensive approach to emergency management, involving the whole community in every phase of preparedness, mitigation, response, and recovery.

To learn more about SMC EM, visit: https://www.smcgov.org/dem

 

About the Role

This is not a desk job. This is not a new position we are trying to figure out. And this is not a role where you sit behind a screen waiting for the next alert to go out.

For over a year, SMC EM has been deliberately building a countywide Alert and Warning (A&W) program that brings coherence, consistency, and credibility to how San Mateo County communicates with the public before, during, and after emergencies. We have developed training curricula, created frameworks, established partnerships, and advanced the conversation across the Operational Area. Now we need someone to carry that work forward – externally.

The Alert and Warning Coordinator is fundamentally an external-facing role. There are 32 agencies within the San Mateo County Operational Area that hold alerting authority and sending rights. Each has its own protocols, staffing models, and levels of experience with alert and warning systems. Your job is to be the connective tissue—socializing our approach to A&W with operational area partners, building alignment across jurisdictions, and ensuring that when an alert goes out in this county, it is timely, accurate, actionable, and drives protective action.

You will brief city councils, law and fire chiefs with equal confidence. You will sit with an Incident Commander during a fast-moving wildfire and translate urgency into a message that saves lives. You will train authorized users on alerting platforms and hold the line on quality when others want to cut corners. And you will do all of this while representing a department that is changing the culture of emergency management in one of the most complex operational areas in the state.

 

What This Role Actually Involves

Partnership and Coordination (Primary Focus)

• Serve as the primary liaison to the 32 agencies across the Operational Area on all matters related to alert and warning, building relationships and driving alignment toward consistent A&W practices countywide.
• Brief alert and warning programs, standards, and best practices to diverse audiences—from city councils and boards of supervisors to law and fire chiefs, emergency managers, and community organizations—adapting your message for each.
• Coordinate monthly and recurring touchpoints with Operational Area partners to advance shared A&W goals, identify gaps, and troubleshoot challenges collaboratively.
• Represent SMC EM at stakeholder meetings, advisory committees, work groups, tabling events, and public-facing engagements at all levels of government.
• Facilitate training seminars and hands-on workshops for authorized users across jurisdictions on alerting platforms, protocols, and message crafting.

 

Alert Crafting and Operational Readiness

• Develop, review, and issue emergency alerts that drive protective action – messages that are clear, accurate, geographically targeted, accessible across languages, and calibrated to the threat. This includes understanding what makes an alert effective, not just how to press “send.”
• Maintain fluency across multiple alerting platforms including IPAWS, Wireless Emergency Alerts (WEA), the Emergency Alert System (EAS), mass notification systems, and reverse 9-1-1.
• Participate in a weekly on-call rotation, maintaining 24-hour readiness and responding to the field or Emergency Operations Center (EOC) during emergencies or disasters.
• Conduct regular testing and evaluation of A&W systems to ensure functionality, reliability, and interoperability across jurisdictions.
• Participate in after-action reviews and improvement planning to refine protocols based on lessons learned from exercises and real-world incidents.

 

Program Development and Standards

• Advance the County’s A&W program by developing and refining emergency notification standards, protocols, templates, and processes that serve as a model for the Operational Area.
• Assess existing community alert and warning programs for effectiveness, identify service gaps, and recommend evidence-based improvements – incorporating research on protective action decision-making, message design, and crisis communications.
• Coordinate with local, state, and federal agencies to ensure A&W system integration and interoperability, including IPAWS compliance and alignment with emerging federal guidance.
• Manage vendor services and contracts related to alerting platforms and notification systems.
• Review and update Operational Area alert and warning plans on a regular basis.
• Prepare reports, briefing materials, presentation decks, and other professional documents as needed.

 

Who We Are Looking For

The right person for this role is not just technically proficient in alerting systems – they understand the weight of what an alert means and the responsibility that comes with it. They know that a poorly crafted message can erode public trust, cause unnecessary panic, or worse, fail to prompt the protective action that saves lives.

We are looking for someone who combines operational skill with judgment, presence, and the relational ability to be credible across a complex Operational Area.

 

Mindset and Character

• Growth mindset. You are insatiably curious, always learning, and never satisfied with “the way we’ve always done it.”
• Willingness to ask for help when uncertain and to verify information before acting. In this work, getting it right matters more than getting it fast.
• Thrives under pressure. You can pivot, adapt, verify, and make sound decisions in rapidly evolving, high-consequence situations.
• Comfort with ambiguity. Emergency management rarely offers a clear playbook. You can operate effectively when the situation is messy, the information is incomplete, and the stakes are high.
• Integrity and courage. If you believe an alert is inaccurate or could cause harm, you speak up – even when it’s uncomfortable.

 

Knowledge and Experience

• Strong knowledge of IPAWS protocols and the broader alert and warning ecosystem, including WEA, EAS, and mass notification platforms.
• Demonstrated fluency using alerting platforms—not just awareness of them, but hands-on operational experience issuing, testing, or managing alerts.
• Understanding what makes an effective emergency alert: message design principles, protective action messaging, audience considerations, and the science behind how people receive and act on warnings.
• Familiarity with local, state, and federal regulations governing public alerts and emergency communications.
• Experience engaging diverse stakeholders including elected officials, public safety leaders, community organizations and adapting communications to the audience.
• Excellent written communication skills, including experience with reports, briefings, proposals, and professional presentations.
• Familiarity with the five Emergency Management Sections (Management, Operations, Planning, Logistics, Finance/Admin) and the Incident Command System.
• Completion of ICS Courses 100, 200, 700, and 800, or ability to complete within first 90 days.
• Completion of IS-247.C (IPAWS for Alert Originators) and IS-248 (IPAWS for the American Public), or ability to complete within first 90 days.
• A valid California Driver’s License.
• Ability to work across a wide variety of settings (field, office, EOC) and disciplines (law enforcement, fire services, emergency medical personnel).

 

Preferred but Not Required

• Master’s degree in emergency management, public administration, public affairs, crisis communication, homeland security, or a related field.
• Experience working across multiple jurisdictions or within a complex multi-agency operational environment.
• Knowledge of information technology related to emergency management, including radio communication systems and interoperability standards.
• Experience with grant writing, program budgeting, or contract management related to emergency communication systems.

 

Minimum Qualifications

Any combination of education and experience that would likely provide the required knowledge, skills, and abilities is qualifying. A typical way to qualify:

• Education: Bachelors and Masters (preferred) degree from an accredited college or university in emergency management, public administration, communications, homeland security, or a related discipline.
• Experience: Minimum five (5) years of experience in alert and warning operations, emergency communications, or emergency/disaster planning and management in a public, military, or private organization.

 

Application/Examination

 

How to Apply

If you are interested in being considered for this position, please submit the following materials via email:

• Resume
• Cover letter with responses to the Supplemental Questions below (maximum 2 pages)

Supplemental Questions

1. Describe your hands-on experience with alert and warning systems and platforms. What role did you play in developing, issuing, or managing alerts and what did you learn about what makes an alert effective at driving protective action?
2. This role requires building alignment across 32 agencies with different levels of A&W experience and capacity. Describe a time you had to bring multiple organizations or stakeholders together around a shared standard or practice. What was your approach, and what did you learn?
3. Tell us about a time when you identified that information being communicated during an emergency or high-pressure situation was inaccurate or incomplete. What immediate steps did you take, and what did you put in place to prevent it from happening again?

Please include “SMC EM Coordinator – Alert & Warning - Unclassified” in the subject line of your email submission. Submit required materials electronically to:

Rick Reed, SMC EM Coordinator

Email: rreed1@smcgov.org

 

Important: APPLY IMMEDIATELY. Application materials will be reviewed as received, and qualified candidates will be contacted for an interview. This posting is open on a continuous basis and a selection may be made at any time. Submissions that do not include all required elements will not be considered. Application materials are only accepted via email.

 

About San Mateo County

San Mateo County is centrally located between San Francisco, San Jose, and the East Bay. With over 750,000 residents, San Mateo is one of the largest and most diverse counties in California, serving a multitude of culturally, ethnically, and linguistically diverse communities.

 

The County of San Mateo, as an employer, is committed to advancing equity to ensure that all employees are welcomed in a safe and inclusive environment. The County seeks to hire, support, and retain employees who reflect our diverse community. We encourage applicants with diverse backgrounds and lived experiences to apply.

 

The County of San Mateo is an equal opportunity employer committed to fostering diversity, equity, and inclusion at all levels.

 

Chet Overstreet, Analyst (03032026) (Q002)