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Share your passion of teaching! Course Instructors have the opportunity plan curriculum in your area of expertise and share that knowledge with a class size of 5-15 students. We need instructors for all types of programs and classes at the Community Center, with a focus on adult/senior education. We are looking for instructors with skill levels able to teach their craft to others with multiple years of experience. Class interests include everything from fitness, balance, card games, arts and crafts, music, and special interests.  At Mill Valley Arts and Recreation, we embrace a culture of diversity and invite instructors to deliver the highest quality inclusive recreation programs to our community.

DEFINITION: Plan, organize and execute personal curriculum program classes. Program hours based on class date, time, location with your direct supervisor.  Preparation hours can be discussed.

EXAMPLES OF DUTIES:

• Demonstrate excellent customer service and communicate effectively with participants.
• Possess strong leadership skills in their chosen area of expertise
• Create and implement your own curriculum within an allocated budget
• Manage the task of checking in and checking out each participant.
• Encourage good behavior and appropriate manners.
• Encourage active participation and provide a safe and nurturing environment.
• Implement and lead appropriate activities for adults.
• Supervise and ensure the safety of the participants during classes.
• Motivate participants through example.
• Create and maintain a positive environment.
• Accurately maintain attendance records.
• Practice proper hygiene, with self and participants, to deter the spread of disease (colds, flu, etc).
• Render first aid in case of minor injuries.
• Ability to communicate clearly both orally and in writing.
• The ability to speak English clearly and understandably.
• Perform related duties as required.
• Must be able to lift 50lbs

TRAINING & EXPERIENCE: Any combination of education, training, and experience, which likely provides the required knowledge and abilities.

PRE-EMPLOYMENT CONDITIONS: Candidates receiving a conditional job offer must pass a pre-placement fingerprint review. Candidates must possess a current CPR/AED and First Aid certificate and be comfortable calling 911 in an emergency.

The City of Sunnyvale is seeking to fill the position of Public Safety Dispatcher with an energetic and highly motivated individual who possesses excellent customer service, technical and interpersonal skills.

 
Under general supervision of the Senior Public Safety Dispatcher, processes emergency and non-emergency calls for service; dispatches police, fire, medical, rescue, animal control or other emergency equipment, by telephone or radio, utilizing complex technical aids, such as computer aided dispatch systems (CAD); and performs related work as required.

The minimum qualifications required for this position are - Graduation from high school or tested equivalent; and Two years of experience dispatching police and/or fire services for a public safety agency utilizing contemporary dispatching technical tools, including computer aided dispatching systems; or successful completion of probation as a Public Safety Dispatcher-in-Training with the City of Sunnyvale.

The City of Sunnyvale provides an excellent benefits package. A complete application packet will consist of a City of Sunnyvale employment application, responses to the required supplemental questions and a current (dated within one year of application) typing certificate verifying 35 or more net words per minute (online typing certificates will not be accepted).

For complete information regarding this current opportunity, please visit: Sunnyvale.ca.gov and click on JOBS.

The Town of Colma is currently hiring part-time Facility Attendants to join our team!

• Do you have a passion for providing excellent customer service to community members? 
• Do you enjoy working in a team environment? 
• Do you possess a high school diploma or GED equivalent? 
• Are you available to work varying shifts?
• If so, apply today! 

The Recreation Department provides programs and activities for Colma residents of all ages ranging from infants to seniors.  Program elements include fitness, enrichment, cultural events, special events, sporting events, trips, and community events.  It is the goal of the Recreation Services Department to offer a balanced program ensuring all elements are offered to all age groups throughout the year.  

At the Town of Colma, we are an equal opportunity employer and value diversity.  All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs.  To us, equal opportunity employment is not just about compliance, it’s about who you are, how you can help our Town, and who you want to be.  We are committed to creating an inclusive environment for all employees and residents.

The City of Marysville is excited to announce that we are looking for Intern Fire Fighters.  Currently, we have 3 positions looking to be filled.

PLEASE SUBMIT YOUR APPLICATION VIA THIS LINK: https://wbcpinc.com/job-board/

The City of San José is seeking an experienced, collaborative, and visionary leader to serve as the next Assistant Director of the Environmental Services Department (ESD). As Chief Operating Officer of ESD, the Assistant Director will help lead one of the most dynamic environmental services departments in the nation. This executive position will oversee an approximate $550 million budget and seven direct reports, providing strategic leadership across a broad portfolio of utility operations and environmental programs serving over one million residents, including the city’s solid waste, stormwater, drinking water, and watershed protection services. The ideal candidate will bring a strong foundation in utility operations, regulatory compliance, and public agency administration. They will possess excellent interpersonal skills, technical aptitude, and political acumen, and thrive in a highly collaborative, solution-oriented environment. This is a unique opportunity to help shape San José’s environmental future - apply today!

View the full recruitment brochure here: https://indd.adobe.com/view/5613b8be-7239-44f5-84c0-9e3ee91fd78c

The Environmental Services Department
 

The Environmental Services Department (ESD) is a national leader in pollution prevention, watershed protection, utility services, and climate action. With nearly 582 employees, ESD serves over 1 million residents and thousands of businesses in San José. ESD’s mission is to deliver world-class utility services and programs that enhance health, the environment, and the economy. This mission is executed through the following divisions:
 

• San José–Santa Clara Regional Wastewater Facility (RWF):The largest advanced wastewater treatment facility in the western U.S., serving 1.7 million residents and 17,000 businesses. RWF treats 110 million gallons daily, delivers recycled water, and consistently meets permit standards while earning national recognition.
   

• Capital Improvement Program:A $1.4 billion, 10-year effort to modernize the RWF’s infrastructure, enhancing resilience, treatment capacity, and sustainability for long-term protection of the South Bay.

• Water Resources Division: Operates the San José Municipal Water System, serving over 100,000 residents, and oversees South Bay Water Recycling—the largest recycled water system in Northern California—while exploring future water supply options like potable reuse and desalination.

• Watershed Protection Division: Safeguards San José’s creeks by preventing pollution from entering 30,000 storm drains. Operates an award-winning lab that conducts over 50,000 tests annually and led regional wastewater monitoring during COVID-19.

• Integrated Waste Management Division: Manages waste services for 325,000 homes and 11,000 businesses, maximizing recycling and organics diversion through five contracted haulers to reduce landfill use and maintain city cleanliness.

• Regulatory Affairs and Purified Water Division: Leads implementation of a multi-agency potable reuse initiative and administers the wastewater and air compliance programs for the Regional Wastewater Facility. Supports an integrated regulatory and legislative strategy for wastewater, stormwater, recycled water and drinking water utilities.

• Utility Financial & Business Operations: Provides core support in budgeting, hiring, IT, payroll, billing, and procurement to ensure the efficient operation of all ESD programs and services.

• Communications Division :Leads strategic, multilingual outreach through media, digital campaigns, and public education. Promotes transparency, manages public records responses, and supports emergency communications.

To learn more about ESD, follow @sjenvironment on X, Facebook and Instagram and San Jose Environmental Services on LinkedIn.
 

Position Duties:

Salary Range

The Assistant Director salary range is currently $178, 713.34 - $288, 700.62. Placement within this range will be dependent upon the qualifications and experience of the individual selected. This salary includes an approximate five percent (5%) ongoing non-pensionable compensation. The salary is supplemented by an attractive benefits package. 

The Position

Reporting to the Director, the Assistant Director serves as the Chief Operating Officer of the Environmental Services Department (ESD), overseeing a budget of approximately $550 million and seven direct reports. This executive leader provides strategic and operational direction across a broad and complex portfolio, including Integrated Waste Management, Watershed Protection, Water Resources, Wastewater Management,  Regulatory Affairs and Purified Water, Utility Financial and Business Operations, and Communications. In partnership with Deputy Directors, department leaders, and citywide stakeholders, the Assistant Director drives alignment with City priorities while ensuring regulatory compliance, operational excellence, and organizational effectiveness. Key responsibilities include leading utility rate setting, guiding long-range capital and infrastructure planning, and supporting major initiatives such as homelessness response and environmental restoration. The Assistant Director also plays a critical role in supporting the Director by overseeing the preparation of City Council presentations and tracking high-impact departmental initiatives. This position requires a leader with strong emotional intelligence, sound judgment, and the ability to navigate both day-to-day operations and long-term strategic goals. They will foster a culture of ethical leadership, continuous improvement, and inclusion—strengthening collaboration, building trust, and driving accountability throughout the department. As a public-facing representative of ESD, the Assistant Director will engage in intergovernmental forums, Council sessions, and community meetings, helping to advance the department’s mission while addressing the evolving needs of San José’s residents and environment.

The Ideal Candidate

The ideal candidate is a forward-thinking and grounded leader with a strong command of utility operations, environmental services, and public sector management. They bring not only technical proficiency in areas like infrastructure planning, rate setting, and regulatory compliance, but also the ability to see the bigger picture—connecting long-term vision with practical execution. This individual excels in navigating complexity, whether managing multimillion-dollar budgets, leading large and diverse teams, or guiding cross-departmental initiatives in a fast-paced, high-visibility environment. Politically astute and operationally savvy, they understand how to build momentum around shared goals while balancing mandates, community needs, and day-to-day realities. Clear and confident communication is a hallmark of their leadership style. They are comfortable representing their department in a variety of settings—from Council presentations and regional forums to internal strategy sessions—translating complex topics into clear, actionable directions. Their presence inspires confidence, and their transparency builds trust across all levels of the organization. The ideal candidate will be a mentor and team builder who invests in people, values diversity of thought and background, and creates inclusive environments where staff feel supported and accountable. With a strong sense of purpose and humility, they bring curiosity to new challenges and a collaborative mindset to every interaction.

The ideal candidate will also have the following core competencies. You can view the full definition of all competencies here.

• Job Expertise

• Collaboration

• Fiscal Management

• Leadership

• Political Skills

• Problem Solving

• Vision/Strategic Thinking

• Communication Skills

Minimum Qualifications:

• Education: A bachelor’s degree from an accredited college or university in business administration, public administration, engineering, environmental sciences, or related field.

• Experience: Seven (7) years of increasingly responsible experience in business management and/or administration, operations, or maintenance is required.

• Experience managing a work unit equivalent to a major division within a public agency is preferred.

• Seven (7) years of exemplary supervisory experience is desired.

• Licenses: Possession and maintenance of a valid license authorizing operation of a motor vehicle in California.

• Form 700: Upon commencement of employment and subsequently each spring, the incumbent of this position must file the Family Gift Reporting Form together with the Statement of Economic Interest-Form 700. Please view the following link for details related to the State-Required reporting: Form 700 (ca.gov) and the following link for the City of San José Family Gift Reporting Form.

Employment Eligibility: Federal law requires all employees to provide verification of their eligibility to work in this country. Please be informed that the City of San José will not sponsor, represent, or sign any documents related to visa applications/transfers for H1-B or any other type of visa that requires an employee application.

Other Qualifications:

HOW TO APPLY:

For first consideration, apply by June 23 at: https://wbcpinc.com/job-board/

Round one virtual interviews will take place on July 14th. Round two in-person interviews will take place on July 22nd. Selected candidates must be available for both dates.

QUESTIONS?

Please contact your recruiter, Levi Kuhlman, with any inquiries:

• levi@wbcpinc.com
• 541-664-0376 (Direct) 
• 866-929-9227 (Toll Free)

SRFECC is preparing for a Dispatcher Academy, beginning February 2026! As a Dispatcher I, you will be a key player in the public safety network, managing both emergency and non-emergency calls. Your role involves receiving critical information, dispatching appropriate Fire and Emergency Medical Services (EMS) resources, providing live-saving instructions, relaying facts, and ensuring effective communication throughout the incident. This is an entry-level position ideal for individuals with no prior public safety dispatching experience. Advancement to Dispatcher II is expected within two years, and offers greater responsibility and higher pay.

This position requires the ability to work well under pressure, demonstrate exceptional communication skills, and think quickly during emergency situations. Shift work is required, and you must be available for nights, weekends, and holidays.

Key Responsibilities:
Dispatch Operations:

• Operate a Computer-Aided Dispatch (CAD) console with a multi-line telephone system, radio console, and office computer terminal.
• Answer incoming calls and gather necessary information to evaluate the nature and urgency of the situation, and triage the call appropriately.
• Following applicable policies, procedures, and guidelines, dispatch appropriate Fire and EMS units, ensuring a prompt and accurate response.
• Keep track of the location and status of fire apparatus, units, and investigators, updating as needed.

Communication and Coordination:

• Transmit critical messages to Fire/EMS units responding to emergencies.
• Provide emergency medical self-help instructions to citizens while EMS units are en route.
• Coordinate with external agencies, such as utility companies, water services, and law enforcement agencies, as needed.

Support and Documentation:

• Answer general inquiries or refer calls to the appropriate department for non-emergency concerns.
• Complete department forms, maintain accurate logs, and ensure compliance with procedures.
• Participate in regular training, drills, and public education programs.

Customer Service and Continuous Improvement:

• Demonstrate continuous effort to improve the application of operations and work processes, ensuring high-quality customer service.
• Collaborate effectively with colleagues, responders, and other departments to provide seamless service.
   

TO VIEW JOB ANNOUNCEMENT, CLICK JOB ANNOUNCEMENT URL BELOW.

Are you looking for a great opportunity to connect with your community while investing in your future? Do you want to see first-hand what it’s like to engage in active, multi-generational work that directly contributes to the well-being of our greater Mill Valley community?  If you answered yes, then you belong with Mill Valley Recreation!  With our team, you will create memorable experiences while cultivating new and lasting connections within our greater Southern Marin Community. You will have the opportunity to grow and learn through consistent, quality training and, apply your learning through direct hands-on experience.  Must be 15 years of age or older to apply for this position. 

DEFINITION: Under general supervision, instructs classes in swimming, enforces all rules and regulations pertaining to the safety and well-being of visitors and patrons. Perform related work as required.

EXAMPLES OF DUTIES:

The following duties are essential to the success of this position:

• Lead all levels of swimming to all age groups.
• Provide corrective feedback and proper stroke technique.
• Maintain structure and discipline within a group setting, while encouraging and promoting student participation in a positive manner.
• Maintain certain class records and reports as required.
• Deal tactfully and courteously with the public.
• Establish and maintain effective working relationships with other city employees, other agencies, and the general public.
• Respond professionally to emergencies, provide care as indicated under the scope of training.
• Actively attend and participate in required staff training and in-service drills.
• Ability to communicate clearly both orally and in writing.
• The ability to speak English clearly and understandably.
• Perform related duties as required.

TRAINING & EXPERIENCE: Must possess current ARC Water Safety Instruction certification. WSI certification is preferred but no required. CPR certification within 6 months of hire. ABA training is a desired skill. 

PHYSICAL REQUIREMENTS: Must be able to lift 50 lbs. and react quickly to emergencies.

PRE-EMPLOYMENT CONDITIONS: Candidates receiving a conditional job offer must pass a pre-placement fingerprint review. Candidates must be comfortable calling 911 in an emergency and providing care according to the level of training.

Are you looking for a great opportunity to connect with your community while investing in your future? Do you want to see first-hand what it’s like to engage in active, multi-generational work that directly contributes to the well-being of our greater Mill Valley community?  If you answered yes, then you belong with Mill Valley Recreation!  With our team, you will create memorable experiences while cultivating new and lasting connections within our greater Southern Marin Community. You will have the opportunity to grow and learn through consistent, quality training and, apply your learning through direct hands-on experience. Must be 15 years of age or older to apply for this position. 

DEFINITION: Under general supervision, performs lifeguard duties, enforces all rules and regulations pertaining to the safety and well-being of visitors and patrons. Perform related work as required, may include light cleaning and janitorial.

EXAMPLES OF DUTIES:

• Active scanning and patron surveillance, practice preventive Lifeguarding.
• Enforce all rules and regulations.
• Recognize and respond professionally to emergencies, provide care as indicated under the scope of training, including activating EAP. 
• Assume assigned duties connected with care and maintenance of the facility.
• Maintain certain pool records and reports as required.
• Provide basic maintenance, equipment care and chemical pool testing.
• Deal tactfully and courteously with the public.
• Establish and maintain effective working relationships with other city employees, other agencies, and the general public.
• Actively attend and participate in required staff training and in-service drills.
• Ability to communicate clearly both orally and in writing.
• The ability to speak English clearly and understandably.
• Perform related duties as required.

TRAINING & EXPERIENCE: current Lifeguard Certification and CPR for the Professional Rescuer and Lifeguard First Aid is required.

PHYSICAL REQUIREMENTS: Must be able to lift 50 lbs. and react quickly to emergencies.

PRE-EMPLOYMENT CONDITIONS: Candidates receiving a conditional job offer must pass a pre-placement fingerprint review. Candidates must be comfortable calling 911 in an emergency and providing care according to the level of training.

Firefighter-San Francisco Fire Department (H002)

• 698 2nd St, San Francisco, CA 94107, USA
• Full-time
• Certification Rule: Rule of the List
• Exam Type: Continuous
• Job Code and Title: H002-Firefighter
• Fill Type: Permanent Civil Service
• Eligible List Type: Entrance

Established in 1866, the San Francisco Fire Department is rich in tradition and history. From the Great Earthquake and Fire of 1906 to the Loma Prieta Earthquake of 1989, the Department has grown to meet the many challenges along the way. Today, the San Francisco Fire Department serves an estimated 1.5 million people, providing fire suppression, fire prevention and emergency medical services to the residents, visitors and workers within San Francisco's 49 square miles.

Under general supervision, an H002 Firefighter engages in firefighting and related activities for the saving of life and property; administers first responder treatment, including first aid; and responds to a variety of emergency situations involving public safety and medical care. A Firefighter also may be assigned duties in connection with fire prevention activities, including the inspection of businesses, schools, and homes to ensure fire safety; maintaining station quarters; and performing other duties as assigned. Firefighters are required to work 24-hour shifts, including weekends and holidays. During those shifts, a Firefighter lives and works in close quarters with three or more individuals at a fire station. A Firefighter must cooperate and work effectively with the other members of his or her team.

Age: Applicants must be at least 19 years old at the time of application and must be at least 20 years old at the time of appointment. [Civil Service Rule 310.15]

Education: Applicants must have a high school diploma or an equivalency certificate (e.g., G.E.D., California High School Proficiency Certificate) to apply.

Driving Record: Applicants must possess a valid Class A, B, or C California Driver License by the time of their appointment. Applicants will not be considered eligible to participate or to be appointed if any of the following occurred, or is in effect at any time, during the period from “one year prior to application up to the date of appointment”:

(a) Any offense that subsequently results in a conviction for driving under the influence, reckless driving, or hit and run with personal injury or property damage over $25.00.
(b) License suspension or revocation, three moving violations in 12 months, 5 moving violations in 24 months, or probation as a result of a driving-related offense.

[Note: Applicants who proceed to the Background Investigation phase of the selection process must provide on their background forms a full and complete listing of all motor vehicle violations. Any significant discrepancy between an applicant's statement and the Department of Motor Vehicles’ records will result in disqualification.]

Criminal Record: Applicants must not have been convicted of a felony in this state, or in any other state or in any federal or other jurisdiction, of an act that would be considered a felony if committed in this state. Applicants must not have been on probation for a misdemeanor offense from one year prior to application through the time of appointment. Convictions for misdemeanors within one year prior to application will be evaluated individually and may result in disqualification.

[Note: Applicants who proceed to the Background Investigation phase of the selection process must provide on their background forms a full and complete listing of all convictions. Applicants must disclose if they have ever been convicted of any felony or misdemeanor offense in California or in any other state or place, including entering a plea of nolo contendere or no contest, and including any conviction which has been expunged (set aside) under Penal Code Section 1203.4.]

Applicants may be contacted by email about this announcement and, therefore, it is their responsibility to ensure that their registered email address is accurate and kept up to date. Applicants should set up their email to accept CCSF mail from @sfgov.org.

Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received.

Candidates must be current on the Firefighter Candidate Testing Center (FCTC) Statewide Eligibility List (SEL) by the application closing date. (For more information on how to be placed on the FCTC SEL, visit https://www.fctconline.org/find-a-job/fctc-statewide-list/)

FCTC SEL minimum qualifications are:

• Cal-JAC CPAT (Candidate Physical Ability Test) Card must be dated within one year.
• A passing score of 70% on the FCTC Written Test must be dated within one year from

the eligible list posting.

• Current NREMT, CA EMT-1 or CA EMT-P.

1) Firefighter Candidate Testing Center (FCTC) Written Test
The FCTC Written Test was developed by the California Firefighter Joint Apprenticeship

Committee (Cal-JAC).
The FCTC Written Exam is a 100 question, multiple choice test consisting of the following four

sections:

• Section 1 – Recall and Comprehend Verbal and Visual Information. This section requires candidates to watch two short videos and answer questions based on the scenarios presented.
• Section 2 – Apply Mechanical Reasoning
• Section 3 – Solve Mathematical Problems
• Section 4 – Recall and Comprehend Technical Information from Written Materials

The FCTC Written Test is administered, at minimum, quarterly. Additional tests will be added as needed, so check this website frequently. FCTC does not administer online tests.

CLICK HERE TO VIEW A SCHEDULE OF UPCOMING TEST DATES

Candidates demonstrating financial hardship may apply for financial aid for the testing process. Visit https://www.fctconline.org/candidates/financial-hardship/ for more information.

Scores will be added to a candidate's FCTC record within one week of the test date. Candidates must achieve a minimum passing score of 70%. The Public Safety Team will obtain candidate scores from FCTC.

2) Emergency Medical Technician Certification: Candidates must possess at minimum an NREMT certification verified through FCTC to be placed on the eligibility list. Candidates must possess or be in the process of obtaining their EMT - 1 Certification (EMT-1) issued by the State of CA in order to be invited to the Chief’s Interview. Possession of a current, valid CA Paramedic license [in good standing] may be provided in lieu of the EMT certification. Confirmation of your EMT-1 application with the SF EMSA will be verified by the SFFD during the Chief’s Interview. Candidates must be able to accredit with the local EMS Authority within the one-year probationary period if accredited in a different California County. Candidates who currently hold an EMT-1 certificate issued by the National Registry may find information about transferring EMT certification to CA at https://emsa.ca.gov/EMT/.

The following websites provide information about EMT certification programs in the San Francisco Bay Area:

City College of San Francisco: https://www.ccsf.edu/academics/schools/allied-health-physical- education-social-services/health-care-technology-department/ems-faq
Chabot College, Hayward: EMT Program - Chabot College
Santa Rosa Community College: Emergency Medical Services Academy | Public Safety Training Center (santarosa.edu)

3) Candidates must have a valid CPAT with a testing date within one year during the Chief’s Interview and maintain their CPAT through the date background packets are due.

Candidate names will remain on the eligible list for a maximum period of 24 months. The Fire Department has the authority to hire any candidate named on the eligible list (“Rule of List”). Therefore, one’s placement on this list neither guarantees nor implies an offer of employment. Candidates who receive an offer of employment may waive the offer only two times. A third waiver of appointment renders candidates ineligible.

The remaining processes will be used by the Fire Department to determine who shall advance in the hiring process and be considered for appointment https://sf-fire.org/join-sffd/hiring-process.

Additional Job Ad Notes for Firefighter

The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.

• Receives emergency and non-emergency calls from the public, private companies and other jurisdictions.
• Dispatches police and fire personnel or other City services in response to such calls.
• Relays emergency and non-emergency information to public safety personnel in the field.
• Relays information to other agencies as required.
• Monitors multiple frequencies.
• Maintains accurate record of location and status of public safety units.
• Operates a manual dispatch system when necessary.
• Assists in relaying information during response to natural disasters.
• Performs related work as necessary.

DEADLINE TO APPLY: Open Until Filled

Please note, this is the posting for the "Lateral Communications Operator" position. See below for Lateral Communications Operator requirements.
 

THE POSITION:

 

The City of Hayward is excited to announce its recruitment for the position of Lateral Communications Operator. 

DEFINITION

Under general supervision from the Communications Supervisor, the Communications Operator operates a computer aided dispatch system receiving calls and dispatching police, fire or other City services.

DISTINGUISHING CHARACTERISTICS

This is a journey technical level position in which incumbents are expected to independently perform the full range of duties assigned. This class is distinguished from the Communications Supervisor in that the latter provides technical and functional supervision over assigned communication personnel.

THE DEPARTMENT

The Communications Center in the Support Services Division of the Hayward Police Department is responsible for dispatching both Police and Fire Services throughout the City of Hayward. The Hayward Police Department is one of 18 CALEA (Commission on Accreditation for Law Enforcement) accredited police departments in California and is committed to maintaining CALEA's high standards and broadly recognized excellence.
The Communications Center is frequently the first point of contact that a member of the public will have when requesting assistance from the City of Hayward. The information gathered by the communications operator during this contact is critical to a positive outcome. The Communications Center consists of six (6) stations with each communications operator assigned to a specific job.
 

 

Essential Duties

Duties may include but are not limited to the following: 

JOB RELATED AND ESSENTIAL QUALIFICATIONS

Knowledge of:

• English usage, including comprehension and grammar.

Ability to:

• Read and comprehend information and instructions.
• Learn to operate manual and computer aided radio and telephone equipment in dispatching public safety equipment and personnel.
• Perform several job tasks effectively under pressure for sustained periods of time.
• Memorize and retain information from a variety of sources.
• Interpret information from distraught, incoherent or angry callers and relay critical facts to appropriate emergency or nonemergency personnel.
• Assign priorities both to incoming calls and to the dispatch of calls for service.
• Speak clearly and concisely via radio, telephone and in person.
• Respond to requests for emergency and nonemergency services in a professional and courteous manner.
• Type accurately at a speed of 35 words per minute.
• Work various shifts, including day, swing and graveyard as well as weekends and holidays.
• Establish and maintain effective working relationships with those contacted in the course of work.

A complete job description and list of duties can be found at www.hayward-ca.gov.

 

Minimum Qualifications

LATERAL REQUIREMENTS:

Experience: Two (2) years of experience as a public safety dispatcher for a Public Safety Answering Point, including heavy public contact while performing multiple tasks and using a computer-aided dispatch system.

Education: Equivalent to the completion of the twelfth (12th) grade.

Licenses and Certificates: Completion of the California Commission on Peace Officer Standards and Training (POST) Basic Public Safety Dispatcher course is highly desirable.

OTHER REQUIREMENTS

Typing Certificate: A typing certificate with 35 net words per minute 

1. Certificates will be accepted from a public school, business school or temporary agency; certificates from Internet testing services and/or home computer CD testing will NOT be accepted.
2. Typing certificate (or signed statement on official letterhead from the testing agency) must be dated no earlier than six (6) months prior to the date of the application filing.
3. Typing certificate (or signed letter) must state all of the following information:

· Five (5)-minute timed typing test.
· Gross typing speed in words per minute.
· Gross number of errors.
· Net words per minute