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San Juan Water District Seeks a Customer Service Technician

The Customer Service Technician is responsible to provide customer service and support to the public, responding to inquiries and complaints, receiving and processing payments and fees, and assisting with new connection and permit applications.  The District can hire at the I or II level, depending on experience. 

Duties Include:

• Providing customer service in person, by phone, and electronically; responding to inquiries and complaints regarding utility services, rate structures, billing, payments, hydrant permits, and service orders.
• Receiving, processing, and documenting customer utility payments, fees, and reimbursements; processing payments received by mail, phone, in person, and electronically.
• Assisting in resolving water-related service complaints.
• Maintaining customer accounts by monitoring and ensuring the accuracy of account information.
• Providing estimates to title companies when properties are being sold.
• Preparing, tracking, and assigning work orders related to leaks, service line breaks, water quality concerns, pressure issues, meter replacements, and time-and-material tracked services.
• Notifying customers regarding delinquent accounts, non-payments, and returned checks; applying late fees and penalties; following up on payment arrangements.
• Researching and investigating billing and payment inquiries; applying adjustments as appropriate.
• Preparing Will Serve letters, assigning meters, and assisting applicants with the application process.

To be considered, candidates should be knowledgeable of principles and practices of customer service, methods for cash handling and reconciliation, and billing and account management procedures. 

The qualifications include:

I level:

• Graduation from high school or equivalent 

II level:

• Two semesters of college level coursework or two years of experience related to business or accounting 

AND

• One year of responsible experience equivalent to a Customer Service Technician I. 

Both levels:

• Possession of a valid California motor vehicle operator's class C license.

The salary range for the I level is $30.42 - $36.50 and for the II level $33.60 - $40.32, depending on qualifications. In addition, the District offers competitive benefits which include District contribution to CalPERS retirement, medical (100% of premium for most offered plans), dental and vision for employee and dependents; District paid life insurance; 12 paid days of sick leave; 12 paid holidays; and paid vacation depending on length of service. In addition, the District provides retiree health benefits with 50% of the premium paid with 10 years of service and an additional 5% with each year of service up to 100% with 20 years of service in CalPERS participating agencies.

For more information, visit: https://www.sjwd.org/employment
 

SRFECC is preparing for a Dispatcher Academy, beginning February 2026! As a Dispatcher I, you will be a key player in the public safety network, managing both emergency and non-emergency calls. Your role involves receiving critical information, dispatching appropriate Fire and Emergency Medical Services (EMS) resources, providing live-saving instructions, relaying facts, and ensuring effective communication throughout the incident. This is an entry-level position ideal for individuals with no prior public safety dispatching experience. Advancement to Dispatcher II is expected within two years, and offers greater responsibility and higher pay.

This position requires the ability to work well under pressure, demonstrate exceptional communication skills, and think quickly during emergency situations. Shift work is required, and you must be available for nights, weekends, and holidays.

Key Responsibilities:
Dispatch Operations:

• Operate a Computer-Aided Dispatch (CAD) console with a multi-line telephone system, radio console, and office computer terminal.
• Answer incoming calls and gather necessary information to evaluate the nature and urgency of the situation, and triage the call appropriately.
• Following applicable policies, procedures, and guidelines, dispatch appropriate Fire and EMS units, ensuring a prompt and accurate response.
• Keep track of the location and status of fire apparatus, units, and investigators, updating as needed.

Communication and Coordination:

• Transmit critical messages to Fire/EMS units responding to emergencies.
• Provide emergency medical self-help instructions to citizens while EMS units are en route.
• Coordinate with external agencies, such as utility companies, water services, and law enforcement agencies, as needed.

Support and Documentation:

• Answer general inquiries or refer calls to the appropriate department for non-emergency concerns.
• Complete department forms, maintain accurate logs, and ensure compliance with procedures.
• Participate in regular training, drills, and public education programs.

Customer Service and Continuous Improvement:

• Demonstrate continuous effort to improve the application of operations and work processes, ensuring high-quality customer service.
• Collaborate effectively with colleagues, responders, and other departments to provide seamless service.
   

TO VIEW JOB ANNOUNCEMENT, CLICK JOB ANNOUNCEMENT URL BELOW.

The City of Dixon is actively recruiting for a Senior Civil Engineer to join our dynamic Department of Engineering/Utilities. As a rapidly growing community with significant development in both business and residential sectors, this is an exciting opportunity to play a pivotal role in shaping the future of our city. The Senior Civil Engineer will be responsible for planning, coordinating, supervising, and reviewing engineering work related to the design, construction, inspection, and maintenance of public works projects. The role also includes the dynamic responsibilities of transportation planning, supervisions of contracts/projects, and management for the successful operation of the City’s wet utilities (water, sewer, and drainage). If you're looking to make a meaningful impact in a thriving, evolving city, we encourage you to apply!

SELECTION PROCEDURE:

All applicants should apply online, complete the supplemental questionnaire and submit required document(s).

REVIEW OF APPLICATIONS:  

Applications will be reviewed weekly, typically on Mondays. Once a sufficient number of applications are deemed eligible for advancement, the selection process, outlined below, will commence.

EXAM PROCESS: 

A limited number of candidates whose applications indicate that they, among those competing, are better qualified in terms of related education, training and experience will be invited to participate in an interview process. Note: The examination process may be changed as deemed necessary.

EMPLOYMENT PROCESSING:

Candidates selected for hire must successfully complete and pass the following: a personal background investigation, and a pre-employment medical examination. All appointees are required to successfully complete a 12-month probationary period, and in accordance with Federal law, are to provide proof of identity and proof that they may legally work in the United States.

VETERAN'S PREFERENCE POINTS will be applied. A copy of the DD214 form must be filed at the time of application.

The City of Dixon is an EQUAL OPPORTUNITY EMPLOYER. Reasonable Accommodation in the application, examination and selection process will be made upon request by calling 707-678-7000. 

Do not reply to emails from CalOpps at any point of the recruitment process as this correspondence does not come back to our agency.

Under the general direction of the General Manager, the District Engineer plans, organizes, and manages all engineering activities for the District, including design, project and construction management, inspection, and review of public and private improvement projects. This role ensures compliance with District standards and all regulatory requirements while providing technical and strategic support to the General Manager and Board on capital projects, treatment processes, and infrastructure optimization.

The position oversees staff, consultants, and contractors; administers budgets and contracts; manages the Capital Improvement and Renewal & Replacement programs; and serves as project manager or engineer-of-record for major projects. Responsibilities include developing engineering policies and procedures, conducting technical studies, ensuring regulatory compliance (including CEQA), and maintaining accurate records of facilities and property rights.

The District Engineer represents the District in meetings with agencies, developers, and the public and plays a key role in advancing long-term infrastructure planning and operational efficiency.

TO VIEW JOB ANNOUNCEMENT, CLICK JOB ANNOUNCEMENT URL BELOW.

ADMINISTRATIVE SERVICES DIRECTOR

TOWN OF LOS GATOS, CA

SALARY DOE/DOQ: $204,000 – $275,000

The Town of Los Gatos, CA (Town) is seeking a skilled and articulate finance professional to serve as its next Administrative Services Director. This newly restructured executive position provides a unique opportunity to guide the Town’s financial strategy while also overseeing the Human Resources and Information Technology Departments. While direct experience in HR and IT is desired but not required, this role offers an exceptional opportunity to broaden one’s professional portfolio beyond finance and gain meaningful executive-level exposure across organizational functions. With a collaborative executive team, a highly engaged community, and a Town Council deeply committed to fiscal sustainability, this position is ideal for a financial expert who excels at communicating complex technical information with clarity and purpose, helping bridge the gap between data, decision-making, and community understanding.

This is your opportunity to lead with purpose—apply today and help guide Los Gatos toward a sustainable and thriving future.

See the full recruitment brochure for more information.

HOW TO APPLY: For first consideration, apply as soon as possible, but no later than December 8, 2025 at: https://www.tristargovsolutions.com/careers

The Town will be reviewing applications as they are received and conducting rolling interviews throughout the process. Candidates are strongly encouraged to apply early, as the Town may identify and select a finalist prior to the application deadline.

SAVE THE DATES: The first round of in-person interviews are scheduled for December 8 & 9. If a hire is not made after the first round of interviews and the interview of additional candidates is needed, a second round of in-person interviews will take place on December 15 & 16.

QUESTIONS? Please contact your recruiter, Sam Sackman, with any questions:

• Email: sam@tristargovsolutions.com
• Website: www.tristargovsolutions.com
• Phone: 408-605-0790

After School Program Technician I's work in the formal Suisun City classification of Recreation Specialist II. Starting hourly rate will depend on qualifications. This position works on average 19-29 hours per week.

The Position: Under general supervision, this position involves organizing, leading, and coordinating a variety of indoor and outdoor recreational and educational activities for an Afterschool Program. This role is classified as Temporary Part-Time to support both seasonal and year-round recreational programs.

On April 29, 2025, Suisun City Council approved a new contract between the Suisun City RPM Department and the Fairfield-Suisun Unified School District (FSUSD). This agreement expands after school programming to include to grades TK-5 at Dan O. Root Elementary and Crescent Elementary Schools, making the Suisun City RPM Department the sole provider of after school services at both locations. This is a significant milestone for the RPM department and a reflection of the quality and dedication of our team.  We are excited to continue providing high-quality programs for our community's youth.

ATTENTION SELF-SPONSORED P.O.S.T. CERTIFIED POLICE ACADEMY RECRUITS!

The City of Sebastopol is now accepting applications for the position of

POLICE OFFICER TRAINEE

PAY: $34.13 Hourly

OPEN UNTIL FILLED

The City of Sebastopol is looking for a respectful, compassionate, empathetic Police Officer Trainee. The selected candidate must be currently enrolled or enrolled at a future date as a self-sponsored recruit in a certified Peace Officer Standards & Training Council (P.O.S.T.) Police Academy. The Police Officer Trainee is a non-sworn, training-level classification requiring no prior law enforcement experience. The incumbent performs a variety of entry-level police support duties in a learning capacity. The selected candidate will assist and observe Police Officers and civilian police personnel.

The successful candidate will attend the Police Academy to obtain a Basic P.O.S.T. Certificate of Completion, and perform related work which may require public contact but not the enforcement of laws. Police Officer Trainees attend a POST certified Police Academy, which follows a standardized curriculum in order to provide them with basic training in various aspects of policing, many of which are prescribed by law and/or statute.

The Police Academy training is designed to provide the candidate the necessary skillsets to prepare them for consideration for promotion to a probationary Police Officer position within the City and begin the Sebastopol Police Department’s Field Training Officer program. Attendance and successful completion of a Police Academy is a legal requirement to be hired as a Police Officer within the State of California and is a requirement for a City of Sebastopol Police Officer Trainee to be considered for promotion to probationary Police Officer with the City of Sebastopol.

The selected self-sponsored academy candidates will receive a conditional offer upon a qualified application and full hourly pay while attending the police academy. 

The City will hire at the Police Officer Trainee or Police Officer rank, depending on the qualifications held by the pool of qualified applicants. Please see our concurrent Police Officer recruitment for more information.

The Police Officer Trainee will demonstrate cultural competency working with all community members regardless of cultural differences or circumstances, including race, ethnicity, religion, language, gender identity, age, marital and familial status, sexual orientation, diverse physical and learning abilities, socioeconomic status, and other identities.

Assistant County Executive Officer
Placer County
Auburn, CA

Filing Deadline: December 8th 2025 @ 5:00pm

Placer County is seeking a dynamic leader for this excellent career opportunity. The ideal candidate will have a strong background in public sector administration, requiring political acumen, with a minimum of four years in a leadership role.

The successful candidate will be skilled at working with multiple stakeholders, elected officials, County department heads, and the public. They will be proficient at meeting competing demands and have a proven ability to provide innovative solutions to complex and politically sensitive challenges. Experience in establishing and maintaining effective working relationships across an organization, as well as local, regional, state, and federal government agencies, and the private and nonprofit sectors, is highly desirable.

To apply, visit the open recruitment page for this position: Job Posting: Assistant County Executive Officer - Placer County

Placer County is an equal opportunity employer.

The Bolinas Fire Protection District is a combination paid/volunteer fire department providing services in emergency medical care, fire protection, disaster response, fire prevention and community education. Bolinas is a unique coastal community with approximately 1,500 year-round residents. Thousands of visitors are also attracted to our beaches and surrounding National Parks year-round. The District employs a full-time Chief, full-time Administrative Manager, and three full-time Firefighters. We also rely on the support of a dedicated group of approximately 20 volunteer firefighters and EMT’s. The department responds to approximately 300 emergency and public assistance calls annually, with approximately 80% medical aid calls.

DUTIES:

• Report to the Bolinas Fire Chief
• Perform scene command and personnel supervision during incidents
• Perform fire apparatus engineer and firefighting duties
• Perform fire prevention activities and public education
• Assist in leading volunteer trainings and support the volunteer firefighting program
• Provide BLS emergency medical care
• Drive and operate fire apparatus and related equipment
• Maintain fire station, grounds and related equipment & apparatus

ABILITY TO:

• Work independently
• Demonstrate effective written and oral communications
• Maintain proficiency in a variety of technical fire and EMS applications
• Maintain effective working relationships with colleagues, volunteers, and the public
• Perform duties in a professional and respectful manner
• Perform physically demanding duties

MINIMUM QUALIFICATIONS:

• At least 18 years of age
• In possession of a high school diploma or a General Equivalency Diploma (GED)
• Have good vision in both eyes, with the ability to distinguish Occupational Safety and Health Act (OSHA) color codes for hazardous materials and have no depth or peripheral impairment
• Possession of Firefighter 1 (FF1) certification from an accredited organization
• Possession of California Emergency Medical Technician (EMT) certification
• Possession of (or ability to obtain within 3 months) a California Driver’s License (Class C w/ FF endorsement or Commercial Class B) with a driving record in good standing
• Possession of a current Candidate Physical Ability Test (CPAT)
• Pass a standard pre-employment background check
• Desire to advance by acquiring new skills and responsibilities

About the Department  

The City of San José, the Capital of Silicon Valley, is one of the nation's best managed cities and one of the top cities in which to live, work, and do business. Moreover, San José is the center of cultural, government and economic activity for the region. The employees of the City of San José have embraced the following values: Integrity, Innovation, Excellence, Collaboration, Respect and Celebration. The City's Public Works Department is seeking an individual whose values align with the values of the City's employees.   

The Department of Public Works is responsible for delivering capital improvement projects for a wide variety of City facilities and infrastructure, maintaining City facilities and fleet assets, facilitating and regulating development activities, and providing animal care and services. The Department is committed to high-quality service, partnering with the community, and providing an excellent environment in which to work.  

Position Duties  

The Department of Public Works is recruiting to fill an Information Systems Analyst (ISA) position within the Enterprise GIS (Geographic Information Systems) team.  

Salary range(s) for this classification is $137,089.68- $167,032.32 annually. This salary range(s) includes an approximate five percent (5%) ongoing non-pensionable compensation. Actual salary shall be determined by the final candidates’ qualifications and experience.  

The Enterprise GIS team operates out of the Department of Public Works but works across the city to coordinate GIS efforts, lead multi-departmental GIS projects, geospatially-enable City business systems, and administer Enterprise GIS infrastructure for citywide use. The city has standardized on a modern technology stack consisting of Windows Server, Esri ArcGIS platform, VertiGIS Studio, Safe Software FME, and SQL Server enterprise geodatabases. The city has an enterprise license agreement with Esri, and the Enterprise GIS team maintains a large Enterprise GIS server environment with public and internal-facing ArcGIS Server instances, complementary ArcGIS Portal and ArcGIS Online organizations, an SDE environment featuring a data catalog with over 1,000 feature classes, and integrations with dozens of business systems.   

The ISA is a professional-level position in the IT professional management series and responsible for GIS system administration, database design, business system integration, application development, and implementation of large-scale enterprise projects. The position requires a GIS professional with broad technical experience as well as the ability to take initiative and direct others. The ideal candidate must be a strong individual contributor that is able to take full ownership of projects, designing solutions in alignment with City Enterprise GIS standards and industry best practices and working at a hands-on level to build, implement, and support such solutions. The position also demands proven ability to troubleshoot and resolve complex technical issues with limited resources. Advanced knowledge of the ArcGIS platform and experience with GIS server administration is required. Experience with VertiGIS Studio and GIS web application development in an Esri environment is highly desirable.   

The GIS ISA reports to the Enterprise GIS Manager. This position is responsible for programming that supports the development and maintenance of major applications used citywide.  

Key responsibilities and duties may include, but are not limited to the following:   

• Administer Enterprise GIS server environment (ArcGIS Enterprise, VertiGIS Studio, FME Server), including planning for and conducting system upgrades; applying and confirming patches; capacity planning and load testing; publishing and tuning services; managing backups; troubleshooting and resolving system issues; managing security policies, user accounts, roles, and permissions; and maintaining system documentation. 

• Meet with business owners and end users to gather and document requirements for GIS solutions. Design, build, and deploy mapping applications on the ArcGIS platform. Provide documentation, training, and support to end users.  

• Develop and maintain web mapping applications using VertiGIS Studio Web 5.x, including web map authoring, site configuration, and development of print templates, reports, and workflows.  

• Develop and maintain complex geoprocessing routines and ETL workbenches using FME and/or Python.  

• Conduct data modeling and design activities for new datasets by analyzing inputs and developing appropriate schemas in alignment with City standards. 

• Build and support GIS integrations with City business systems.  

• Lead large-scale, cross-department Enterprise GIS projects. Work collaboratively with departments to reduce program redundancies and support effective use of enterprise resources. Train end users on enterprise standards and best practices; provide development oversight and guidance. 

In addition, this position is part of a team responsible for providing GIS support in the Emergency Operations Center (EOC) when activated.    

This recruitment may be used to fill multiple positions in this, or other divisions or departments. If you are interested in employment in this classification, you should apply to ensure you are considered for additional opportunities that may utilize the applicants from this recruitment.  

How to Apply  

To view the full announcement for this exciting opportunity with the City of San Jose and to apply online, please visit the City of San Jose’s careers page by clicking on the URL link below. 
 

Job Announcement URL:  

https://www.governmentjobs.com/careers/sanjoseca/jobs/4864399/information-systems-analyst-public-works?pagetype=jobOpportunitiesJobs