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The City of Lincoln is accepting applications for the position of Police Officer (Lateral/Academy Graduate) within the Police Department.  This recruitment is open-continuous and applications will be reviewed as vacancies occur.  Interested applicants are encouraged to apply immediately.

ABOUT THE DEPARTMENT

Lincoln Police Officers serve a diverse community by performing law enforcement and crime prevention duties, which include but are not limited to: controlling traffic flow, conducting investigative work, and performing a variety of technical law enforcement tasks.  Police Officers also patrol the City in computer-equipped vehicles, make arrests as necessary, interview victims, complainants and witnesses, collect evidence, and prepare written reports.  The Lincoln Police Department is a full-service department of 28 sworn officers, 9 dispatchers and 4 civilian positions. The department serves a population of nearly 50,000 residents in a 20+ square mile suburban area.

THE POSITION

The Police Officer is the journey-level class responsible for performance of the full scope of assigned law enforcement duties and responsibilities, under general supervision. This classification is distinguished from the next higher classification of Police Sergeant in that the latter is responsible for performance of the more complex and difficult tasks, and the supervision of assigned activities.  Receives general supervision from a Police Sergeant, or higher ranking position depending upon assignment. May provide technical supervision and training if serving in the Field Training Program.

ESSENTIAL FUNCTIONS

Include, but are not limited to the following:

• Patrols assigned areas by car, foot or bicycle; performs crime suppression and prevention activities; answers special calls; conducts initial and follow-up investigations; interviews victims, complainants and witnesses; answers complaints including domestic disturbances, health code and local ordinance violations; performs surveillance activities; conducts chemical, drug and alcohol testing; investigates suspicious circumstances.
• Enforces traffic laws; conducts complete accident investigations; controls and directs traffic when necessary; performs crowd control, special event or riot duties; assists in crime prevention activities and the control of juvenile delinquency; serves search warrants and subpoenas; administers first aid in cases of emergency; transports, books and is responsible for the care and custody of detained persons.
• Trains and assists less experienced personnel as assigned; may serve as a Field Training Officer or in a variety of special program areas including gang taskforce, community resources, schools liaison, traffic patrol, task forces, crime prevention and administration.
• May serve as a detective; coordinates and conducts complete and detailed investigation of crimes against persons and property, and crimes involving vice, gaming and narcotics violations; performs undercover and surveillance activities; conducts registration and tracking of sex offenders; collects, preserves and maintains evidence and property.
• Obtains and processes evidence; takes written statements; prepares required reports and maintains investigative records; serves warrants and subpoenas; testifies in court in connection with prosecution of offenders; contacts and cooperates with other law enforcement agencies as warranted.
• Responds to questions, concerns and requests for service from the general public; provides information as appropriate and resolves complaints.
• Establishes positive working relationships with representatives of community organizations, state/local agencies and associations, City management and staff, and the public.

PHYSICAL, MENTAL AND ENVIRONMENTAL WORKING CONDITIONS

Position requires prolonged sitting, standing, walking, running, jumping, reaching, twisting, turning, kneeling, bending, squatting and stooping in the performance of daily activities. The position also requires both near and far vision and acute hearing. Additionally, incumbents may work outdoors in all weather conditions including wet, hot and cold. The position entails working in hazardous situations, and may involve abusive persons, potential physical violence and the potential risk of exposure to bloodborne pathogens in the performance of law enforcement duties. The nature of the work also requires the incumbent to drive motorized vehicles, operate a variety of law enforcement equipment, work in heavy vehicle traffic conditions and often work with constant interruptions.

KNOWLEDGE/ABILITIES/SKILLS

The following are a representative sample of the KAS’s necessary to perform essential duties of the position.

Knowledge of:Operations and standard operating procedures of a Police Department; principles of crime prevention and suppression; modern law enforcement methods and procedures, including patrol, crime prevention, traffic control and investigation; basic principles of law enforcement information systems; methods and techniques of supervision, training and motivation; basic principles of mathematics; applicable federal, state and local laws, codes and regulations; methods and techniques of scheduling work assignments; standard office procedures, practices and equipment; modern office equipment including a computer and applicable software; methods and techniques for record keeping and report preparation and writing; proper English, spelling and grammar; occupational hazards and standard safety practices.

Ability to: Gather, analyze and evaluate facts and evidence and reach sound conclusions; act quickly and calmly in emergency situations; interpret, explain and apply applicable laws, codes and regulations; read, interpret and record data accurately; organize, prioritize and follow-up on work assignments; work independently and as part of a team; make sound decisions within established guidelines; analyze a complex issue, and develop and implement an appropriate response; follow written and oral directions; observe safety principles and work in a safe manner; communicate clearly and concisely, both orally and in writing; establish and maintain effective working relationships.

Skill to: Operate an office computer and a variety of word processing and software applications; safely and effectively operate a variety of law enforcement equipment, firearms and a police vehicle in emergency situations.

THE SELECTION PROCESS

This recruitment is for Lateral or Academy Graduate candidates only.  Only those candidates who have the best combination of qualifications in relation to the requirements and duties of the position will continue in the selection process. Meeting the minimum qualifications does not guarantee an invitation to the process. The recruitment process is as follows:

1. Oral Board Interviews
2. Chief’s Interview
3. Background
4. Computer Voice Stress Analyzer Test (CVSA®)

Candidates selected for the position will be required to complete a full-background investigation, reference checks, fingerprint check, medical/drug-test and a psychological exam.  Upon hire, Lateral candidates must complete an abbreviated Field Training Program and Academy Graduate Candidates must complete a 16-week Field Training Program.

Human Resources will make reasonable efforts in the examination process to accommodate persons with disabilities.  Please advise HR of any special needs a minimum of five days in advance of the selection process exam by calling (916) 434-3229. The City of Lincoln is an Equal Opportunity Employer.

The information contained herein is subject to change and does not constitute either an expressed or implied contract.

POLICE CADET

(Three Positions Available)

Fixed-Term/ 20 hours a week

  $20.51 per hour

Limited benefits available

Flexible work schedule to accommodate school needs

    Limited Term Appointment (not to exceed 3 Years)

APPLICATION DEADLINE:  Continous Recruitment

THE CITY is focused on enhancing our community members’ quality of life through well- designed services and a positive workplace culture. San Rafael is the economic and cultural heart of Marin County, and its high quality of life is centered on its commercial districts, engaged neighborhoods, active lifestyle, and natural environment. San Rafael (population 61,000) is a full-service city with a city council/city manager form of government with 12 departments, more than 400 employees, and an annual budget of $120 million. The City’s vision is to be a vibrant economic and cultural center reflective of its diversity. The City Council is engaged and seeks to strengthen the urban and commercial areas as well as sustain the beautiful natural environment. 

San Rafael’s Organizational culture framework is an initiative called “Together San Rafael.” City employees are our greatest asset, and we seek talented individuals with diverse backgrounds who are creative, curious, and excited about a challenge. We are a results-driven team focused on the needs of community members. The Together San Rafael initiative is focused on modernizing City services and increasing the engagement of employees. This initiative recognizes the interconnectedness of the customer and employee experience.  2022 Best Places to Work:  San Rafael Excelling Together:   https://elgl.org/2022-best-places-to-work-san-rafael-excelling-together/

THE POSITION:

The City of San Rafael is recruiting for the position of Police Cadet (3 positions available).  This is an excellent job opportunity for students interested in law enforcement.  Under direct supervision, this fixed-term/limited term, civilian position provides general and specific information and assistance to the public.  The position also provides logistical assistance to all police department functions.  The primary assignments for the Cadet position are crime prevention, patrol support, and records/front office support. 

This position performs the following essential job duties:

• Maintains inventory of supplies and equipment
• Photocopies documents, files reports and manages additional work requests
• Uses personal computers and software applications for data entry and records maintenance
• Ensures proper calibration and maintenance of technical equipment and instruments
• Cleans and maintains work areas and machinery
• Assists with vehicle fleet cleaning and maintenance
• Performs related duties as required

To be eligible for this position you must have knowledge of:

• Basic office practices and procedures
• City and Department policies and procedures
• Information technology, personal computers and related software applications
• Correct English usage including spelling, grammar and punctuation
• Alphabetical and numeric filing systems 

To be eligible for this position you must possess the ability to:

• Deal tactfully and effectively with the public
• Understand and carry out oral and written instructions
• Maintain accurate records and files
• Communicate effectively both verbally and in writing
• Understand and carry out oral and written instructions
• Process documents, maintain accurate records and files, and perform routine clerical duties
• Operate large vehicles, move heavy equipment, and tow equipment and trailers
• Use a computer to prepare documents and spreadsheets
• Establish and maintain cooperative relationships with the public and fellow employees
• Make arithmetic calculations quickly and accurately
• Work evenings and weekends 

EDUCATION / EXPERIENCE:

• High School Diploma or equivalent.
• Some related experience preferred.  

SPECIAL REQUIREMENTS 

• Must be able to meet City of San Rafael Police Department requirements for security clearance. 
• Must accept “limited term” appointment requirement as a condition of employment. 
• Must possess a valid California drivers’ license and have a safe driving record. 
• Preference given to college students preparing for a career in law enforcement.

PHYSICAL DEMANDS:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  While performing the duties of this job, the employee is frequently required to sit; use hands to grasp, finger, handle, or feel; reach with hands and arms; and talk or hear.  The employee is occasionally required to stand, walk, bend squat, climb, kneel and twist.  The employee must frequently lift up to 10 pounds and occasionally lift up to 75 pounds.  The employee must occasionally move or carry up to 100+ pounds.  Specific vision abilities required by this job include close vision and ability to adjust focus. 

APPLICATION AND SELECTION PROCESS:

Candidates should detail related education and experience on the application since this information will be used to determine who will be invited to participate in the next phase of the examination process.  The examination process may include any or all of the following: application appraisal, written examination, oral board interview examination and/or performance examination.  Note:  Prior to appointment, candidate must pass a pre-placement physical examination and an in-depth background check and fingerprinting.  

Reasonable Accommodation: The City of San Rafael will make reasonable accommodations in the exam process to accommodate disabled applicants. If you have a disability for which you require an accommodation, please contact us at (415) 485-3474 no later than three (3) calendar days before the test date.

• To file an application on-line go to www.calopps.org.  Select “Member Agencies”.  Select “San Rafael”.  Follow this link to apply for this position:  https://www.calopps.org/san-rafael/job-20321703
• For more information about the City of San Rafael, please visit www.cityofsanrafael.org

The Town of Los Gatos invites applications for the position of Police Communication Dispatcher.

This is a continuous recruitment with the first review of applications on June 24, 2024. This recruitment will be used to fill one (1) vacancy and create an eligibility list. View the Job Announcement for this exciting opportunity and follow the instructions below. 

Application and Selection Process
To be considered for this career opportunity, click here and complete the online application form, answer the supplemental questions and upload test results. All application materials must be submitted online. Resumes may be attached but not accepted in place of a complete online application. Only complete applications and supplemental questionnaires will be accepted. For technical questions, visit GovernmentJobs Support.

Candidates whose backgrounds best match the position will continue in the selection process. Meeting the minimum qualifications does not guarantee continuation in the process. The information in this announcement may be modified or revoked without notice and does not constitute an express or implied contract.
 

Testing Process
The testing process may include, but is not limited to a phone interview, a personal history questionnaire, an oral panel interview, and an interview with the Chief of Police.

The Town of Los Gatos is an equal-opportunity employer. Applicants for all job openings will be considered without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, veteran status, or any other consideration made unlawful under any federal, state or local laws. The Town of Los Gatos is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, contact us at (408) 399-5743 or at HR@losgatosca.gov.

TO VIEW JOB ANNOUNCEMENT, CLICK JOB PDF OR JOB ANNOUNCEMENT URL BELOW.

Continue your career in law enforcement with the Town of Los Gatos.

New Salary: $60.61-$73.68 per hour (Effective April 1, 2024)

July 2025: $63.65-$77.36 per hour 

July 2026: $66.19-$80.46 per hour

Plus excellent benefits. Placement within the range depends on experience.

The Los Gatos-Monte Sereno (LGMS) Police Department is dedicated to serving and protecting the community with professionalism, integrity, and compassion. We are accepting applications from Police Officers (Pre-Service) who are equally committed to providing the highest quality of service to our community and thrive in a fast-paced work environment. A Pre-Service Police Officer is a candidate who has completed the California Peace Officer Standards & Training (POST)  Basic Police Academy training program or is currently enrolled in a California Basic Police Academy (unaffiliated) within at least four weeks of completing instructions and in good standing with the Academy. See "Required Education, Experience and Training" for other requirements.  

Grow your career with us!  The Police Officer classification series offers career growth opportunities for both new professionals and those with more work experience. The Department has a culture of promoting from within and offers different opportunities to broaden and gain specialized experience.

The recruitment is open until filled. This recruitment may close at any time. Interested candidates are encouraged to apply early at https://www.governmentjobs.com/careers/losgatos? 

The Town of Los Gatos is an Equal Opportunity Employer and does not discriminate against qualified employees or applicants because of race, color, religion, medical, physical or mental disability, or any other basis protected by law. Qualified individuals with a disability will receive reasonable accommodation, as required by the California Family Rights Act (CFRA), and federal laws including the Americans with Disabilities Act and Section 504, during any phase of the selection process, providing such request is made to Human Resources at least five working days in advance. Medical disability verification may be required prior to accommodation. Under federal law, all employees must provide documents that authorize the right to work in the United States.  

Continue your career in law enforcement with the Town of Los Gatos.

New Salary: $60.61-$73.68 per hour (Effective April 1, 2024)

July 2025: $63.65-$77.36 per hour 

July 2026: $66.19-$80.46 per hour

Plus excellent benefits. Placement within the range depends on experience.

The Los Gatos-Monte Sereno (LGMS) Police Department is dedicated to serving and protecting the community with professionalism, integrity, and compassion. We are accepting applications from lateral Police Officers who are equally committed to providing the highest quality of service to our community and thrive in a fast-paced work environment. 

Grow your career with us!  The Police Officer classification series offers career growth opportunities for both new professionals and those with more work experience. The Department has a culture of promoting from within and offers different opportunities to broaden and gain specialized experience.

The recruitment is open until filled. This recruitment may close at any time. Interested candidates are encouraged to apply early at https://www.governmentjobs.com/careers/losgatos? 

The Town of Los Gatos is an Equal Opportunity Employer and does not discriminate against qualified employees or applicants because of race, color, religion, medical, physical or mental disability, or any other basis protected by law. Qualified individuals with a disability will receive reasonable accommodation, as required by the California Family Rights Act (CFRA), and federal laws including the Americans with Disabilities Act and Section 504, during any phase of the selection process, providing such request is made to Human Resources at least five working days in advance. Medical disability verification may be required prior to accommodation. Under federal law, all employees must provide documents that authorize the right to work in the United States.  

The Marinwood Community Services District Fire Department is currently accepting applications from qualified individuals for the position of Firefighter-Paramedic.  The eligibility list established from this recruitment will be used to fill current and future vacancies.  There are currently two (2) positions available for immediate appointment.

ABOUT THE DEPARTMENT

The Marinwood Fire Department operates as a single station all-risk Advanced Life Support (ALS) engine company that includes nine (9) professional firefighters trained in areas of firefighting, ALS/BLS emergency response, technical rescue, disaster response, fire prevention, and community preparedness.  The department works closely with the City of San Rafael Fire Department under an existing Shared Services Agreement.  This includes San Rafael Fire Department providing all chief officer services, ambulance services, and joint training programs.  Our mission is to partner with our community to proactively reduce risk from fire, illness, injury and other hazards.

The City of Lincoln is accepting applications for the position of Refuse Truck Driver II in the Solid Waste division of the Public Works department. Under general supervision, this position performs the full array of duties in the Solid Waste division, including maintenance, operating collection vehicles and refuse equipment operation. This job classification is represented by the Classified, Local 39 employee group; the probation period is 12 months.

Open positions may be filled as regular/full-time or seasonal/part-time.  Seasonal positions are limited to 999 hours per fiscal year and are unbenefited, and may become regular/full-time positions, dependent upon the future needs of the department.

DISTINGUISHING CHARACTERISTICS

The Refuse Truck Driver II is the journey-level class responsible for a wide variety of maintenance and refuse collection tasks. This classification is distinguished from the next higher classification of Senior Refuse Truck Driver in that the latter performs the more complex assignments and lead responsibilities. 

SUPERVISION RECEIVED/EXERCISED

This position receives general supervision from the Solid Waste division’s Public Services Supervisor. May exercise technical and functional supervision over assigned staff.

ESSENTIAL FUNCTIONS

Include but are not limited to the following:

• Performs general maintenance, repair, construction, equipment operation and installation work in refuse collection.
• Operates a variety of collection vehicles and equipment including front, rear and side loaders in the collection and transportation of residential and commercial refuse; drives to landfill site when vehicle is full and unloads material; evaluates and updates assigned routes; cleans, maintains and inspects assigned vehicles; maintains daily logs.
• Demonstrates a full understanding of applicable policies, procedures and work methods associated with assigned duties; may provide training to lower level staff; responds to questions and concerns from the general public; provides information as is appropriate and resolves public service complaints.
• Establishes positive working relationships with representatives of community organizations, state/local agencies, City management and staff, and the public.

PHYSICAL, MENTAL AND ENVIRONMENTAL WORKING CONDITIONS

Position requires sitting, standing, walking on level and slippery surfaces, reaching, twisting, turning, kneeling, bending, stooping, squatting, crouching, grasping and making repetitive hand movement in the performance of daily duties. The position also requires both near and far vision when inspecting work and operating assigned equipment. The need to lift, carry and push tools, equipment and supplies weighing 25 pounds or more is also required. Additionally, the incumbent in this outdoor position works in all weather conditions including wet, hot and cold. The incumbent may use cleaning and lubricating chemicals, pesticides or herbicides which may expose the employee to fumes, dust and air contaminants. The nature of the work also requires the incumbent to climb ladders, use power and noise producing tools and equipment, operate hydraulic aerial devices, drive motorized vehicles and heavy equipment, work in heavy vehicle traffic conditions and often work with constant interruptions.

KNOWLEDGE/ABILITIES/SKILLS

The following are a representative sample of the KAS’s necessary to perform essential duties of the position.

Knowledge of:  Practices, techniques and materials used in maintenance, construction and repair of streets, buildings, parks and water treatment facilities; knowledge of the City street system; applicable federal, state and local laws, codes and regulations; operating characteristics and safety requirements for operation of trucks, refuse vehicles and other heavy and light equipment; defensive driving; proper lifting procedures; methods and techniques for record keeping; basic principles of mathematics; occupational hazards and standard safety procedures.

Ability to:  Perform maintenance, repair and installation of asphalt, signs, concrete, water mains and storm drains; drive and operate trucks and heavy construction equipment; respond to issues and concerns from the community; interpret, explain and apply applicable laws, codes and regulations; operate a variety of construction equipment, vehicles and power and hand tools; perform heavy manual labor for extended periods of time; work at substantial heights; respond to after-hours call-outs if assigned; organize, prioritize and follow-up on work assignments; work independently and as part of a team; make sound decisions within established guidelines; analyze a complex issue, and develop and implement an appropriate response; follow written and oral directions; observe safety principles and work in a safe manner; communicate clearly and concisely, both orally and in writing; establish and maintain effective working relationships.

Skill to:  Safely and effectively operate a variety of maintenance equipment, tools and materials.  

THE SELECTION PROCESS

The process may include an in-basket exercise, individual interviews, panel interviews and/or other related components.  Only those candidates who have the best combination of qualifications in relation to the requirements and duties of the position will continue in the selection process. The candidate selected for the position will be required to complete a background check including reference checks, fingerprint check, medical exam, drug-screening and/or other related components.

Human Resources will make reasonable efforts in the examination process to accommodate persons with disabilities. Please advise Human Resources of any special needs a minimum of five days in advance of the selection process exam by calling (916) 434-3229 or emailing hr@lincolnca.gov. The City of Lincoln is an Equal Opportunity Employer.

The information contained herein is subject to change and does not constitute either an expressed or implied contract.

POLICE RECRUIT

$6,775 - $8,647 per month

Plus excellent benefits

Additional Pay Incentives:

            Shift Differential (3%-5%)

            Bilingual Pay (Conversational-2.5%; Full-5%; Fluent-10%)

            Uniform Allowance - $325.00 (June/December)

APPLICATION DEADLINE:   Continuous Recruitment

THE CITY is focused on enhancing our community members’ quality of life through well-designed services and a positive workplace culture.  San Rafael is the economic and cultural heart of Marin County, and its high quality of life is centered on its commercial districts, engaged neighborhoods, active lifestyle, and natural environment.  San Rafael (population 59,000) is a full-service city with a city council/city manager form of government with 12 departments, more than 400 employees, and an annual budget of $100 million.  The City’s vision is to be a vibrant economic and cultural center reflective of its diversity.  The City Council is engaged and seeks to strengthen the urban and commercial areas as well as sustain the beautiful natural environment.

San Rafael’s Organizational culture framework is an initiative called “Together San Rafael.”  City employees are our greatest asset, and we seek talented individuals with diverse backgrounds who are creative, curious, and excited about a challenge.  We are a results-driven team focused on the needs of community members.  The Together San Rafael initiative is focused on modernizing City services and increasing the engagement of employees.  This initiative recognizes the interconnectedness of the customer and employee experienc

This is a non-sworn, civilian training classification to be used while incumbent is attending a certified P.O.S.T. Basic Police Academy.  Incumbent in this classification receives the same employee benefits as Police Officers, with the exception of being placed in the “Miscellaneous” retirement category until successful completion of a designated police academy, and as a civilian employee, will not be covered by government code sections 4850 and 3300 through 3311.  Upon successful completion of an academy, incumbent shall be sworn as a Police Officer, placed in the safety retirement category and begin an 18-month probationary period as a Police Officer on the date of swearing in. 

Education: 

• High school graduate or its equivalent. 
• Completion of 30 semester (or equivalent quarter) units from an accredited college or university preferred. 

Physical Capabilities/Vision:

• Must be capable of performing the full range of work assigned to a Police Officer free from physical, mental or emotional restrictions, which would adversely impact job performance. 
• All vision must be corrected to 20/20.
• Must be free from color blindness and have a normal field of vision.

Hearing:

• Normal hearing acuity.

Height/Weight: 

• Weight in proportion to height, age and frame.

Age: 

• Applicant must be 21 years of age minimum by completion of Police Academy.

Citizenship: 

• California Government Code Section 1031(a) requires that Police Officers be citizens of the United States.  California Government Code Section 1031.5 requires that permanent resident aliens who desire to be employed as Police Officers be eligible for and have applied for citizenship.

License:

• Possession of a valid California driver’s license issued by the Department of Motor Vehicles.

City of San Rafael application is required.  Resumes do not substitute for the City application.  Candidates must detail related education and experience on the online application since the application will be used to select candidates for testing.  The examination for this recruitment will consist of any or all of the following:  application appraisal and oral board interview examination.  NOTE:  Prior to appointment, the selected candidate must submit to and pass a P.O.S.T. approved background investigation and polygraph/CVSA examination.  On a conditional job offer, the candidate must complete and pass a pre-placement psychological and medical examination, including drug screening prior to appointment. To file an application, go to:  www.calopps.org. Select “Member Agencies”.  Select “San Rafael”. Or, to apply, follow this link:  https://www.calopps.org/san-rafael/job-20143389 

Reasonable Accommodation:  The City of San Rafael will make reasonable accommodations in the exam process to accommodate disabled applicants.  If you have a disability for which you require an accommodation, please contact us at (415) 485-3474 before the oral board date.

To access the full Police Recruit Job Description, please follow this link:  https://storage.googleapis.com/proudcity/devsanrafaelca/uploads/2016/11/Police_Recruit.pdf

POLICE COMMUNICATIONS DISPATCHER

$6,419 - $8,193 per month (DOE/DOQ)

Plus excellent benefits

Pay Incentives:

Shift differential (3% Swing, 5% Nights)

P.O.S.T. Certificate Pay (3% Public Safety Dispatcher)

Bilingual Pay (2.5% Conversational, 5% Full, 10% Expert)

Additional Specialty Pays:

CTO (5%), HNT (1%), CSI (1%)

DEADLINE TO APPLY:  OPEN UNTIL FILLED 

THE POSITION:

The City of San Rafael Police Department is recruiting for a full-time, Police Communications Dispatcher.  This is a specialized police civilian classification and performs all duties required to effectively dispatch police services including operating police radio communication equipment to communicate with the public and police.  Receives, interprets, and transmits information essential to the delivery of emergency and non-emergency police services.

• Monitors local emergency services radio transmissions; maintains contact and monitors status of field units; monitors the county mutual aid channel.
• Responds to emergency phone lines, including calls to and from fire department, alarm companies, and tow companies.
• Prioritizes needs of difficult callers, including hysterical victims, incoherent persons and suicidal subjects; assesses and evaluates emergency situations.
• Enters calls for service information into the CAD system, including type, location, nature and description of event; enters all field unit transmissions.
• Enters information into automated systems, including temporary warrants, missing persons, property, stolen vehicles, domestic violence restraining orders and firearms; searches various databases and automated systems in response to information requests.
• Performs a variety of clerical duties, including photocopying, completing forms and maintaining records; receives and responds to document requests for warrants and DMV printouts.
• Operates a variety of specialized equipment related to dispatch work.
• Answers front office non-emergency lines after hours.
• Informs on-duty shift Sergeant of street activity and pending calls for service.
• May train and evaluate new employees.
• Performs related duties as required.

To be eligible for this position you must have knowledge of:

• CAD procedures
• Police dispatch radio and phone equipment
• City and Department policies and procedures
• Information technology, personal computers and related software applications
• City geography and beat structure
• Use of reference maps and code manuals
• Civil and criminal codes

• Operate a variety of police specific and general office equipment
• Accurately dispatch personnel and equipment
• Speak and think clearly in emergency situations
• Listen and ascertain relevant information quickly and accurately
• Understand and carry out complex oral and written instructions
• Deal tactfully and courteously with the public
• Classify and prioritize service requests
• Establish and maintain cooperative relationships with the public and fellow employees

• High school diploma or general education degree (GED)
• One (1) year experience in public safety work or equivalent combination of education and experience.

LANGUAGE/MATHEMATICAL/REASONING SKILLS:

• Ability to read and interpret documents such as rules, operating and maintenance instructions and procedure manuals.
• Ability to write routine reports and correspondence.
• Ability to speak effectively to the public and police personnel in emergency and high stress situations.
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  While performing the duties of this job, the employee is regularly required to sit; walk; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear.  The employee is occasionally required to stand and walk.  The employee must regularly lift and/or move up to 10 pounds and frequently lift and/or move up to 50 pounds.  Specific vision abilities required by this job include close vision and ability to adjust focus.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  While performing the duties of this job, the employee is regularly exposed to video display and regularly works in evenings or weekends.  The employee occasionally works in inside environmental conditions.  The noise level in the work environment is usually moderate.

APPLICATION AND SELECTION PROCESS:

City of San Rafael application is required.  Resumes do not substitute for the City application.  Candidates should detail related education and experience on the application since this information will be used to determine who will be invited to participate in the next phase of the examination process.  The examination process may include any or all of the following:  application appraisal and oral board examination.  Note:  Prior to appointment, candidate must bass a pre-employment physical, background check, reference check, driving record, drug screen and fingerprinting.  To file an application, go to:  www.calopps.org.  Select “Member Agencies”. Select “San Rafael”.  Follow this link to submit your application: https://www.calopps.org/san-rafael/job-20138477 

For more information about the City of San Rafael, please visit our website at www.cityofsanrafael.org.

Reasonable Accommodation:  The City of San Rafael will make reasonable accommodations in the exam process to accommodate disabled applicants.  If you have a disability for which you require an accommodation, please contact us at (415) 485-3474 at least seven (7) days before the oral board date.