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Applications are being accepted for the position of Emergency Medical Technician with the City of South San Francisco. This is a non-benefited, part-time/hourly position. 

APPLICATION DEADLINE: CONTINUOUS RECRUITMENT. IF INTERESTED, PLEASE APPLY IMMEDIATELY, AS RECRUITMENT MAY CLOSE AT ANY TIME.

The Department

The South San Francisco Fire Department provides its residents with service in fire suppression; first-responder and ambulance transport emergency medical services; hazardous materials response; urban search and rescue; marine rescue and fire prevention, investigation and public education. The Department operates five (5) fire stations throughout the City, plus an Emergency Operations Center and Fire Training Tower and is comprised of 92 dedicated staff members.

The Position

TYPICAL DUTIES AND RESPONSIBILITIES (may include but are not limited to the following):

• Under general supervision, engages in medical aid treatment and transport activities to protect life.
• Drives, operates, and maintains all assigned department apparatus and equipment.
• Assists and participates in training programs; public education.
• Accurately completes electronic patient care reports, physician certification statements, and incident reports.
• Performs other related duties as required. 

WORKING CONDITIONS/PHYSICAL REQUIREMENTS (may include but are not limited to the following):

• Mobility to work in both emergency and non-emergency settings.
• Ability to lift or carry up to 110 lbs.
• Ability to operate a motor vehicle under both emergency and non-emergency conditions.
• Strength and stamina to perform service duties.
•  Vision sufficient to meet department standards.
• Hearing and speech sufficient to communicate in person and via radio.

QUALIFICATIONS: Any combination of experience and training that would provide the required knowledge, skills, and abilities would be qualifying. A typical way to obtain the knowledge, skills, and abilities would be:

Experience: None 

Training: Must be at least 18 years of age with a high school diploma or equivalent.

Licenses/Certificates: All licenses and certificates must be maintained as a condition of employment.

• Possession of a valid California driver’s license and a satisfactory driving record.
• Possession of a valid EMT Certification or National Registry, and the ability to be certified by San Mateo County EMS Agency.
• Must possess a valid CPR “Healthcare Provider” card, American Heart Association or equivalent.
   

THE APPLICATION PROCESS:

To be considered, applicants must submit the following REQUIRED items:

• City application
• Cover letter
• Copy of current Emergency Medical Technician Certificate
• Copy of current CPR Healthcare Provider card (American Heart Association or equivalent)
• Copy of current Driver’s License
• Current and original DMV printout (no older than 30 days from the date of this application)

NOTE: Applications must be filled out in their entirety. Failure to complete the application and/or supplemental questions or failure to include a required attachment will disqualify the applicant from the recruitment process. Failure to list work experience, education or training or indicating “see resume” in the work experience section of the application will be considered an incomplete application and subject to disqualification.

THE SELECTION PROCESS:

The most highly suitable and qualified candidates, who demonstrate the best combination of skills, training and experience may be contacted for an interview by the hiring department.

SPECIAL INSTRUCTIONS SECTION:

Prior to appointment, candidates will be required to submit to any or all of the following (as applicable):

1. Reference Check
2. Department of Justice (DOJ) Fingerprint Check
3. DMV Check
4. Pre-Employment Medical Examination and Drug Screen

A conviction history will not necessarily disqualify an applicant from appointment. Determinations are made on a case-by-case basis with consideration given to the nature and recency of the conviction and relationship to job duties. All City standards must be met before the final appointment is made.

Candidates with a disability who may require special assistance in any phase of the recruitment process should advise the Human Resources Department upon submittal of application.  

The policy of the City of South San Francisco is to grant equal employment opportunity to all qualified persons without regard to race, color, sex, gender, age, religion, ancestry, physical or mental disability, sexual orientation, gender identity, gender expression, marital status or national origin. It is the intent and desire of the City of South San Francisco that equal employment opportunity will be provided in recruiting, hiring, training, promoting, wages, benefits, and all other privileges, terms and conditions of employment.  The City of South San Francisco is an Equal Opportunity Employer (EOE).

DISCLAIMER: This general announcement does not constitute an express or implied contract and is subject to change. Any provisions contained within this announcement may be modified or revoked without notice.

Recruitment Contact

Contact phone: (650)829-3950

Contact email: emtrecruitment@ssf.net

The City of Burlingame is looking for an On-Call Librarian I/II to join our team!  There are currently openings in the Children's Services and Adult Services departments.  Candidates may use the supplemental questionnaire to indicate if they would like to be considered for Children's Services, Adult Services (Reference) or both.  Hours and shifts will vary depending on department staffing needs.

The Librarian I classification is an entry-level position; the Library II classification is the experienced, journey-level position requiring a higher level of experience and training. The Librarian I/II can be filled at either level depending upon qualifications and experience.

For Children's Services:

This position includes working nights and weekends, as needed.  Duties may include but are not limited to the following:

• Providing reference and reader’s advisory to children, teens, and parents at the Children's Desk, which requires extensive knowledge of children's literature.
• Planning and conducting programs for children including story telling, book talks, and films to encourage reading, viewing and listening and use of library materials and facilities.
• Compiling lists of materials of interest to children.
• Organizing and conducting class visits for preschool and elementary age children to encourage reading and use of library materials and facilities.
• Planning and preparing exhibits, book lists and displays using creative marketing techniques to promote the library’s collections and services.
• Utilizing library computer systems and databases.

For Adult Services:

This position includes working nights and weekends, as needed.  Duties may include but are not limited to the following:

• Serving at an information desk; research and respond to reference questions by phone, in person, or electronically.
• Assisting patrons in use of library collections through reference interviews, database, and web searches, reader’s advisory, and instruction in the use of the online catalog, computer software, and other technology that is used in the library.
• Maintaining current knowledge of materials, resources at BPL and throughout Peninsula Library System and refer patrons as required. 
• Promoting library services to generate increased usage.
• Responding to patron complaints and problems.
• Performing other related duties as assigned. 

Education and Experience
Education: A Master’s degree in Library Science from an ALA-accredited program required.

Experience: At least one year professional experience working in a library setting is preferred.  Knowledge of the Peninsula Library System and Sierra ILS  is desirable. Successful public contact experience in a library setting; knowledge of automated systems; basic library reference materials including on-line databases and the Internet; reference interview and research methods; and knowledge of library systems. 

Essential Qualifications
Knowledge of: Effective written and oral communication techniques; active listening skills; effective presentation expertise. 

Ability to: Establish rapport with patrons and staff and respond to their requests and comments in an open, objective, and straightforward manner; clearly interpret library policy; tactfully communicate with patrons and staff with differing opinions; mediate difficult situations and suggest appropriate avenues for resolution; maintain a positive flexible attitude; learn the operations, functions, policies and procedures of the Burlingame Public Library, including Branch operations; work day, evening and weekend schedules; search online databases; assess community needs and interests to anticipate future library needs and trends; plan and develop library services and resources based on community needs; foster teamwork and open communication; effectively supervise and motivate subordinate staff; maintain thorough knowledge of different literary genres and age-level materials and be familiar with reader’s advisory tools. 

Skills: Demonstrates creative problem-solving and sound decision-making abilities; recognizes and effectively sets priorities in planning and organizing work; demonstrates a working knowledge of standard and specialized adult and children’s reference and bibliographic resources, both in print and electronic format; demonstrates working knowledge of the Dewey Decimal System and LC subject headings. 

Licenses: Possession of a Class C, California Driver’s License for branch work and school visits. 

Experience: Successful public contact experience; knowledge of automated systems; basic library reference materials including on-line databases and the Internet; reference interview and research methods; and knowledge of library systems. Experience working with children and adults in a library setting is desirable. Knowledge of the Peninsula Library System and Sierra system is highly desirable. 

Physical, Mental and Environmental Working Conditions: Ability to stoop, bend and crouch to retrieve materials and books; lift and/or move books or other materials weighing up to 50-pounds; push/pull carts up to 150 pounds; sit, stand and walk for long periods of time; talk and hear well enough to communicate with patrons; use hands to finger, handle, or fell objects, tools, or controls; reach with hands or arms. 

Work indoors in a library setting, including extensive work at a PC monitor.  Extended periods of standing are required in some instances. 

Some of these requirements may be accommodated for otherwise qualified individuals requiring and requesting such accommodations. 

Application Process: All applicants must complete a City of Burlingame application.  Applications can be obtained on-line at www.calopps.org. Resumes in lieu of a completed application will not be accepted.   

This recruitment is open until filled and may close at any time.   

Prior to appointment, candidates are subject to fingerprinting.

To comply with The Immigration Reform and Control Act of 1986 new employees are required to provide proof of identity and authorization to work in the United States at date of hire.  This position is an on-call, part-time position.  This position is in compliance with the AB1522 Paid Sick Leave Benefit.  There are no other benefits offered with this opportunity. 

The City of Burlingame is an equal Opportunity Employer and as such does not discriminate on the basis of race, color, sex, religion, ancestry, physical or mental disability, marital status, sexual orientation, or national origin in its employment actions, decisions, policies and practices.  The duties described in this announcement are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.  This announcement does not constitute a contract, expressed or implied, and the City may modify or revoke any provision in this brochure without notice. 

Empower Communities: Join us as a Deputy Probation Officer!

The San Mateo County Probation Department's role as a partner in the County's criminal justice system is to contribute to community safety through its law enforcement, court services, pretrial, supervision and treatment referral functions. To learn more about the department, visit: https://www.smcgov.org/probation.

About The Position

Each day, Deputy Probation Officers (DPOs) have the opportunity to contribute to community safety by actively engaging with at-risk youth and adults. Our department is firmly dedicated to implementing the most effective evidence-based, equitable, and trauma-informed practices to uplift and empower the individuals under our supervision. DPOs work in close cooperation with the County's criminal justice system and partner with Community Based Organizations to offer guidance and support to the population we serve. If your aspiration is to play a role in securing your community's safety, this profession is the ideal choice for you!

The ideal candidate will possess the following characteristics:

• Understanding of adult supervision, familiarity with correctional facility policies and procedures.
• Ability to adapt to evolving responsibilities and challenges.
• Demonstrate unwavering honesty, integrity and credibility.
• Ability to build and maintain positive relationships by demonstrating tact, diplomacy, and respect in interactions with colleagues, clients, and stakeholders.
• A strong communicator with the ability to conduct structured and effective interviews, gather relevant information, and build rapport with individuals or groups.
• Excellent time management, organization and attention to detail skills.
• Knowledge of general or community resources available to support the needs to adults, juveniles and their families.
• Ability to maintain order, establish routines, and manage group dynamics effectively.
• Possess excellent observation and attention to detail skills.
• Ability to assess and respond appropriately to individual needs and behaviors.
• Demonstrates empathy by understanding and considering the emotions, needs, and perspectives of others in communication.
• Ability to prepare clear and concise oral and written reports to effectively communicate critical information.
• Is a strong collaborator with the ability to effectively work with others in a group or team to achieve shared goals, solve problems, and complete tasks, fostering a harmonious and productive team environment.
• Ability to safely manage volatile situations and have a basic understanding of crisis intervention.
• Knowledge of security protocols, safety regulations, and contraband identification.
• Ability to maintain a secure environment while respecting individual rights and is able to communicate rules clearly.
• Knowledge of record-keeping procedures, confidentiality requirements and ability to maintain thorough and confidential records.
• Ability to inspire and guide individuals by setting a positive example and exhibits exceptional professional conduct and ethical behavior.
• Commitment to continual performance improvement through continuous training.
• Display complete honesty during the background investigation process, and beyond.

Additionally, applicants must meet the following education and experience requirements to qualify:

Education : Graduation from an accredited four-year college or university. A degree in sociology, psychology, corrections, criminal justice, counseling or a closely related social or behavioral science is preferred.

Experience:

Deputy Probation Officer I ($43.07/hr-$53.84/hr) - One year of experience in a human services capacity involving communicating and interacting with a diverse population either on an individual or group basis for the purpose of interviewing, counseling or rehabilitating, such as in the role of an institutional counselor, peace officer, or mental health or social services professional.

Deputy Probation Officer II ($48.09/hr-$60.07/hr) - Two years of experience performing duties comparable to those of an entry level Deputy Probation Officer I in San Mateo County.

There are currently various vacancies in the Probation department. Depending on qualifications, the vacancy may be filled at the Deputy Probation Officer I or Deputy Probation Officer II level.

Selected candidates must be available to work flexible shifts, including graveyards, day shift, swing shift, weekends and holidays at any of the Probation Department locations. Selected candidates must also successfully pass a background investigation, including fingerprints, medical examination, psychological evaluation, a truth verification test and be free from any physical, emotional or mental condition which might adversely affect the exercise of the powers of a Peace Officer. Felony and misdemeanors convictions may be disqualifying depending on type, number, severity, and recency. Deputy Probation Officers I must complete 200 hours of core probation officer training coursework within one year of appointment.

Important Information About The Examination Process

Qualified applicants will be invited to participate in the Board of State and Community Corrections (BSCC) Selection Examination for the Deputy Probation Officer I/II position. If you have taken the BSCC exam within the last six months at another agency and you would like to utilize that T-score, please attach your exam results to the application. If your exam date is over six months from time of application, you must retake the BSCC to be considered for the Deputy Probation Officer I/II position.

To learn more about preparing for the written exam, please review the Candidate Orientation Booklet here: Candidate Orientation Booklet (Download PDF reader)

NOTE: The eligible list generated from this recruitment may be used to fill future extra-help, term, unclassified, and regular classified vacancies.

Examples Of Duties

Duties may include, but are not limited to, the following:

• Interview adults or juveniles, their families, and interested individuals to determine the nature of their marital, domestic, employment, financial, environmental or other difficulties.
• Formulate plans of probation and present recommendations to supervisors and the court.
• Recommend and set up payment schedules for restitution and fines; evaluate and make recommendations on restitution claims submitted by victims and on probationer's ability to pay.
• Explain procedures, rights and responsibilities to probationers.
• Inform juveniles, adults or their families of available community resources.
• Propose alternative probation plans as needed.
• Obtain releases for medical, psychiatric or other necessary information on probationers.
• Supervise the welfare and conduct of adults on probation and of juveniles who are under the jurisdiction of the Juvenile Court and assist them to comply with court orders.
• Identify treatment, educational, employment or other programs needed by the probationer; make referrals and follow up to verify and evaluate services received.
• Take necessary legal steps to report non-compliance of probationer with court orders.
• Initiate court process when probationer violates probation terms.
• Consult with professionals in the fields of law enforcement, medicine, religion, law and mental health.
• Cooperate with representatives from state and local welfare, school, and law enforcement agencies.
• Keep informed of departmental policies and procedures.
• Maintain records and prepare reports.
• Participate in mandatory training programs.
• Perform related duties as assigned.

Qualifications

Education Requirement:

Graduation from an accredited four-year college or university. A degree in sociology, psychology, corrections, criminal justice, counseling or a closely related social or behavioral science is preferred.

Experience Requirement:

Deputy Probation Officer I ($ 43.07 / hr-$ 53.84 /hr) - One year of experience in a human services capacity involving communicating and interacting with a diverse population either on an individual or group basis for the purpose of interviewing, counseling or rehabilitating, such as in the role of an institutional counselor, peace officer, or mental health or social services professional.

Deputy Probation Officer II ($ 48.09 /hr-$ 60.07 /hr) - Two years of experience performing duties comparable to those of an entry level Deputy Probation Officer I in San Mateo County.

Licensure/Certification:

• Possession of a class C California driver license or equivalent.

Other Requirements:

• Must be at least 21 years of age on or before date of appointment.
• Must be legally authorized to work in the United States by federal law.
• Must not have been convicted of a felony.
• Deputy Probation Officers I must complete 200 hours of core probation officer training coursework within one year of appointment.
• Must successfully pass a background investigation prior to employment.

IMPORTANT: Applications for this position will only be accepted online. If you are currently on the County's website, you may click the "Apply" button. If you are not on the County's website, please go to https://jobs.smcgov.org/ to apply. Online applications must be received by the Human Resources Department before midnight on the final filing date.

TENTATIVE RECRUITMENT TIMELINE:­

Final Filing Date: Continuous (must apply by 11/20/2024 at 11:59 PM to be considered for the first round written exam)

First Round Written Exam: Saturday, December 7, 2024 (must apply by 11/20/2024 at 11:59 PM to be considered for this exam date)

First Round of Departmental Interviews: Week of January 6, 2025

THE CITY OF EAST PALO ALTO IS ACTIVELY SEEKING

POLICE RECRUITS

$30.00 Hourly

PLUS BENEFITS

OPEN UNTIL FILLED

The City of East Palo Alto is actively seeking motivated, compassionate, personable Police Recruits. The Police Recruit attends and successfully completes an approved Peace Officer Standards and Training (POST) certified basic police academy training program; performs all related learning and testing activities; performs a variety of routine to complex field and administrative activities in support of police services and programs for the City’s Police Department; provides comprehensive non-sworn staff support to Police Department supervisory and management personnel on a wide variety of law enforcement programs, projects, and services; responds to public requests and performs related duties, as assigned.

TO LEARN MORE ABOUT THIS POSITION, CLICK THE JOB URL LINK BELOW.

The City of Menlo Park is seeking applicants for temporary positions in the Public Works Maintenance Division.  Depending on their experience, individuals may be assigned to work in Trees, Streets, Facilities, Parks, or Water.  Temporary employees will operate and maintain a variety of maintenance equipment, including dump trucks, stump grinders, brush chippers, aerial lifts, forklifts, lawn mowers, backpack blowers, backhoes, jack hammers, lawn edger’s, hedge trimmers, concrete saws, chain saws and hand tools.  Temporary employees will foster positive and effective working relationships and must be able understand and follow instructions.

The Bay Area Air District (Air District) is a regional government agency, committed to achieving clean air to protect the public's health and the environment. The Air District accomplishes this goal through regulation of industrial facilities and various outreach and incentive programs designed to encourage clean air choices.
  
 The Air District's jurisdiction encompasses all of seven counties - Alameda, Contra Costa, Marin, San Francisco, San Mateo, Santa Clara and Napa, and portions of two others - southwestern Solano and southern Sonoma.
  
The Air District is currently accepting applications for the position of Senior Rule Development Engineer (Senior Air Quality Engineer) in the Rules & Strategic Policy Division. This is an open recruitment for one (1) full-time, represented positions.
 

About the Position

The Rules and Strategic Policy Division works with all levels of the Air District, including staff, management, executives, and Board members in developing and modifying Air District rules to provide emissions reductions to improve air quality both regionally and at the neighborhood level and protect the climate. The Senior Rule Development Engineer (Senior Air Quality Engineer) will: 

• Work closely with professional and technical staff and perform complex scientific research and economic analyses and engineering work for developing regulations to control air pollutants (including those contributing to climate change and contributing to localize air quality impacts in overburdened communities).
• Review and draft regulatory language, develop and implement cost effectiveness and incremental cost effectiveness calculations for a wide variety of sources in an industrial sector with a variety of control options.
• Analyze emissions inventories to determine baseline emissions and reduction estimates for rules under development. 
• Review environmental and socioeconomic analyses required by statute.
• Develop testing and verification procedures. 
• Advise Air District managers, brief executives, and present at workshops, committee meetings and board hearings.
• Work closely with the Community Engagement Section staff and other Air District divisions to strengthen partnerships with key community stakeholders.
• Manage external work duties and efforts of various contractors.
• Perform related work as assigned.

DEFINITION

Under direction, provides lead direction to engineering staff and performs the more difficult and complex professional engineering work in a variety of areas such as permit application evaluation, toxic risk screening and assessment evaluations, compliance audits and source testing; modeling and source inventory; performs related work as assigned.

DISTINGUISHING CHARACTERISTICS

This is the specialist level class in this series. In addition to performing the more difficult and complex engineering work, responsibilities include functioning as the project leader for a variety of engineering projects, providing training to other District staff and coordinating technical data gathering and compilation and the preparation of special and technical reports. This class is distinguished from Supervising Air Quality Engineer in that the latter supervises the staff and participates in the activities of assigned air quality engineering responsibilities.

This is the advanced lead level in the professional engineering series. Incumbents provide lead direction to air quality engineers and performs highly specialized and difficult engineering projects. Incumbents are assigned to design and implement programs that require considerable professional knowledge and the use of independent judgement. This class is distinguished from the Principal Air Quality Engineer in that the latter has the responsibility for developing new programs and handling the most difficult, sensitive, or critical projects.

About the Department 

The City of San José, the Capital of Silicon Valley, is one of the nation's best managed cities and one of the top cities in which to live, work, and do business. Moreover, San José is the center of cultural, government and economic activity for the region. The employees of the City of San José have embraced the following values: Integrity, Innovation, Excellence, Collaboration, Respect and Celebration. The City's Public Works Department is seeking an individual whose values align with the values of the City's employees.   

The Department of Public Works is responsible for delivering capital improvement projects for a wide variety of City facilities and infrastructure, maintaining City facilities and fleet assets, facilitating and regulating development activities, and providing animal care and services. The Department is committed to high-quality service, partnering with the community, and providing an excellent environment in which to work.  

Position Duties  

The Department of Public Works (DPW) is currently seeking to fill one (1) Principal Engineer/Architect position in the City Facilities and Architectural Services (CFAS) Division. This is a temporary (Overstrength) position that is anticipated to be funded through June 30, 2025, subject to further extension as appropriate. If this position is not extended through the budget process, the city may seek to place you in other internal job opportunities based on your previous work experience. 

Salary range(s) for this classification is $179,076.82 - $218,123.62 annually. This salary range(s) includes an approximate five percent (5%) ongoing non-pensionable compensation. Actual salary shall be determined by the final candidates’ qualifications and experience.  

The Principal Engineer/Architect will support the Library Department (LD) in leading the coordination for the Library Facilities and Customer Experience Planning. This individual will play a key leadership role in driving critical infrastructure initiatives, including supporting the implementation of the California State Library Building Forward Infrastructure Grant projects and managing capital and facilities planning processes in collaboration with the LD and consultants. This individual will act as a leader, ensuring timely and effective project execution, and delivering results that meet organizational and state funding objectives.  

Reporting to the Deputy Director, the Principal Engineer/Architect will require the ability to extensively collaborate across the LD, the DPW, Planning, Building and Code Enforcement (PBCE) and other contractors/vendors, while maintaining adherence to budgets, timelines, and plans. Outstanding leadership, a high degree of accountability, and the ability to establish an excellent working relationship with all stakeholders are required to be successful in this position.  

Key Responsibilities 

• Lead the design and construction of major public works projects, in partnership with the Library Department.  

• Lead a multi-disciplinary team of engineers, architects, technicians, and inspectors to deliver high-quality, cost-effective, and consistent services. 

• Oversee engineering/architectural or other technical research; review, analyze, and prepare recommendations to Senior and Executive staff regarding project and/or program scope or objectives. 

• Direct and coordinate the preparation of cost estimates and project and/or program budgets; monitor budgets and schedules for performance. 

• Consult with Senior and Executive staff, contractors, other departments, and consultants to plan, design, and construct major engineering/architectural and/or other technical projects. 

• Direct and coordinate the creation, planning, and management of capital budgets and staffing plans to successfully deliver capital projects. 

• Oversee the planning and execution of the procurements of design consultants and construction contracts. 

• Partner with the department’s other executive staff to lead transformation, training, and other process improvement efforts in the City’s capital improvement program. 

• Prepare technical reports and correspondence as required.  

This recruitment may be used to fill multiple positions in this, or other divisions or departments. If you are interested in employment in this classification, you should apply to ensure you are considered for additional opportunities that may utilize the applicants from this recruitment.  

How to Apply  

To view the full announcement for this exciting opportunity with the City of San Jose and to apply online, please visit the City of San Jose’s careers page by clicking on the URL link below. 
 

Job Announcement URL – https://www.governmentjobs.com/careers/sanjoseca/jobs/4925070/principal-engineer-architect-public-works?pagetype=jobOpportunitiesJobs 

The City of Redwood City Invites Applications for Parks, Recreation, and Community Services Director. 

Located in the heart of Silicon Valley, Redwood City (pop. 86,754), is the third largest city in San Mateo County. More than 30 unique parks, ten sports fields, a senior center, and five community centers are popular with the community.
 
Reporting to the City Manager, the Director oversees a $26.83 million FY 2024-25 Department budget and 71.96 full-time equivalent employees. The ideal candidate will be an experienced parks and recreation leader who values collaboration and community input, equity, and inclusion. Department staff will appreciate a thoughtful and approachable leader who understands the challenges of delivering diverse programs while planning, building, and maintaining facilities and parks. Experience overseeing public art programs, coordinating safety net services, and more traditional parks and recreation responsibilities is desired. 

Do you have a passion for operational excellence and leading teams to success? Step into a key leadership role at SFO, where your decisions keep the airport running smoothly around the clock. We’re seeking an Current Operations Team Leader to join our dynamic team at SFO’s Airport Integrated Operations Center (AIOC)!

What We’re All About: The AIOC is SFO's 24/7 guest-centric nerve center, ensuring seamless travel experiences through end-to-end visibility and a common operating picture. Our skilled teams set the Daily Operations Plan, mitigate pain points, and share vital information to promote healthy airport operations. Here, innovative technology and a proactive mindset come together to create extraordinary guest experiences.

Your Role: As the Current Operations Team Leader, you will be part of a collaborative team responsible for monitoring and managing airport operations as part of the AIOC. Under the direction of the AIOC Shift Leader, the Current Operations Team Leader is responsible for overseeing all current operations-related activities in the AIOC on landside, in the terminal complex and on the airfield. This position is responsible for maintaining awareness, sharing information, and directing tactical responses to current operational issues and impacts in coordination with the Current Operations Section and other AIOC personnel. This position will lead many of the teams directly impacting the attainment of the AIOC Key Performance Indicator standards.

Ready to Make an Impact? Apply now and be part of a team dedicated to redefining airport operations and creating a seamless travel experience for all!

What You’ll Do:

• Lead the Current Operations Section including participating in performance management processes and identifying proper staffing and training needs for all personnel in the section, and escalating issues to the AIOC Director for resolution.
• Provide succinct and clear updates and information in AIOC shift briefings and SFO leadership briefings on the status of current operations.
• Collaborate with AIOC personnel to identify current operational issues, generate actionable solutions, see the solution through to completion, and document improvement opportunities.
• Provide real-time reports as needed when an unexpected event occurs and significant changes affecting KPIs, operations, or function performance are detected during the day.
• Oversee the airport operation in real time, elevating areas of concern proactively within the Current Operations Section and in concert with other AIOC sections; actively drive responses to events that may or are affecting airport operations.
• Determine best courses of action and launch field response operations to remedy operational issues.
• Lead and direct field resources to plan ahead and remain prepared for anticipated trouble spots to support future operational periods and shifts.
• Engage appropriate personnel when a continuity event or disruption occurs that requires focused attention to resolve.
• Manage information flow in the AIOC to promote constant, comprehensive information sharing between team members.
• Develop, monitor, drive, and report on multiple KPI standards.
• Liaise with tenants, airline partners, and government agencies to resolve issues and notify of disruptions.
• Provide guidance, facilitation, and oversight for Current Operations Section team members to resolve issues.

How to qualify

Education: Possession of a baccalaureate degree from an accredited college or university AND

Experience: Five (5) years of professional airport/aviation work experience in facilities or operations at a medium to large airport.

Substitution:

Education Substitution: Additional qualifying full-time work experience (2000 hours equal one year) as described above may substitute up to two (2) years of the required education. One (1) year of work experience equals to 30 semester units or 45 quarter units.

One-year full-time employment is equivalent to 2,000 hours (2,000 hours of qualifying work experience is based on a 40-hour work week). Any overtime hours that you work above 40 hours per week are not included in the calculation to determine full time employment.

Desirable Qualifications:

• Experience managing, supervising, training, and coordinating complex functional areas of responsibility.
• Experience identifying, analyzing and reporting on operational activities and issues and recommending appropriate solutions.
• Experience facilitating best outcomes with stakeholder groups.
• Ability to utilize and promote a continuous improvement mindset.
• Ability to proactively identify current and future operational impacts and mitigations.
• Deep understanding of airport operational environments, stakeholders, and security and airside policies and procedures.