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Now Hiring: Contracts Administration, Operation & Compliance (CAOC) Director

Are you a strategic leader with a passion for contract management and compliance? San Francisco International Airport (SFO) is seeking a Contracts Administration, Operation & Compliance (CAOC) Director to build and lead a new team of professionals and consultants dedicated to transforming contract lifecycle management.

In this high-impact role, you will drive major improvements in how SFO contracts are procured, administered, and monitored for compliance. You’ll oversee policy development for contract negotiations, administration, operations, and compliance while managing three key functional teams: Contracts Administration, Contracts Operations, and Contracts Compliance.

This position collaborates with contract project managers, SFO leadership, and citywide departments such as the Controller’s Office and the City Administrator’s Office, as well as industry partners. Your mission? To create a centralized, proactive framework that minimizes risk, enhances compliance, and strengthens contract resilience across the Airport.

What You’ll Do

• Lead a new team to enhance contract lifecycle management
• Oversee procurement, administration, and compliance strategies
• Work with key stakeholders across SFO and the City & County of San Francisco
• Develop policies to improve contract efficiency and mitigate risk
• Foster a customer-focused approach to support SFO divisions

What We’re Looking For:

• Experienced leader in contract administration and compliance
• Strong policy development and implementation skills
• Ability to collaborate across departments and industries
• Strategic thinker with a results-driven approach

Join us in shaping the future of contract management at one of the world’s leading airports! Apply today and be part of SFO’s commitment to excellence.

To learn more about this job opportunity and apply, copy and paste the URL below into your browser. https://careers.sf.gov/l?go=azWIiGXm

How to qualify

Education: Possession of a baccalaureate degree from an accredited college or university AND

Experience: Four (4) years of experience managing a section with oversight of contract negotiation, administration, operation, or compliance within a large organization, all of which includes experience supervising professionals.

Substitution:

1. Additional experience as described above may be substituted for the required degree on a year-for-year basis (up to a maximum of two (2) years). Thirty (30) semester units or forty-five (45) quarter units equal one year.
2. Possession of a graduate degree (Master’s degree or higher) from an accredited college or university with major coursework in specialized subject matter areas such as public or business administration, economics, finance, business law, contract law, public policy, or other fields of study closely related to the essential functions of the job may be substituted for one (1) year of required experience.

 

Do you have a passion for operational excellence and leading teams to success? Step into a key leadership role at SFO, where your decisions keep the airport running smoothly around the clock. We’re seeking an Current Operations Team Leader to join our dynamic team at SFO’s Airport Integrated Operations Center (AIOC)!

 

What We’re All About: The AIOC is SFO's 24/7 guest-centric nerve center, ensuring seamless travel experiences through end-to-end visibility and a common operating picture. Our skilled teams set the Daily Operations Plan, mitigate pain points, and share vital information to promote healthy airport operations. Here, innovative technology and a proactive mindset come together to create extraordinary guest experiences.

 

Your Role: As the Current Operations Team Leader, you will be part of a collaborative team responsible for monitoring and managing airport operations as part of the AIOC. Under the direction of the AIOC Shift Leader, the Current Operations Team Leader is responsible for overseeing all current operations-related activities in the AIOC on landside, in the terminal complex and on the airfield. This position is responsible for maintaining awareness, sharing information, and directing tactical responses to current operational issues and impacts in coordination with the Current Operations Section and other AIOC personnel. This position will lead many of the teams directly impacting the attainment of the AIOC Key Performance Indicator standards.

 

Ready to Make an Impact? Apply now and be part of a team dedicated to redefining airport operations and creating a seamless travel experience for all!

 

What You’ll Do:

• Lead the Current Operations Section including participating in performance management processes and identifying proper staffing and training needs for all personnel in the section, and escalating issues to the AIOC Director for resolution.
• Provide succinct and clear updates and information in AIOC shift briefings and SFO leadership briefings on the status of current operations.
• Collaborate with AIOC personnel to identify current operational issues, generate actionable solutions, see the solution through to completion, and document improvement opportunities.
• Provide real-time reports as needed when an unexpected event occurs and significant changes affecting KPIs, operations, or function performance are detected during the day.
• Oversee the airport operation in real time, elevating areas of concern proactively within the Current Operations Section and in concert with other AIOC sections; actively drive responses to events that may or are affecting airport operations.
• Determine best courses of action and launch field response operations to remedy operational issues.
• Lead and direct field resources to plan ahead and remain prepared for anticipated trouble spots to support future operational periods and shifts.
• Engage appropriate personnel when a continuity event or disruption occurs that requires focused attention to resolve.
• Manage information flow in the AIOC to promote constant, comprehensive information sharing between team members.
• Develop, monitor, drive, and report on multiple KPI standards.
• Liaise with tenants, airline partners, and government agencies to resolve issues and notify of disruptions.
• Provide guidance, facilitation, and oversight for Current Operations Section team members to resolve issues.

 

How to qualify

Education: Possession of a baccalaureate degree from an accredited college or university AND

Experience: Five (5) years of professional airport/aviation work experience in facilities or operations at a medium to large airport.

Substitution:

Education Substitution: Additional qualifying full-time work experience (2000 hours equal one year) as described above may substitute up to two (2) years of the required education. One (1) year of work experience equals to 30 semester units or 45 quarter units.

One-year full-time employment is equivalent to 2,000 hours (2,000 hours of qualifying work experience is based on a 40-hour work week). Any overtime hours that you work above 40 hours per week are not included in the calculation to determine full time employment.

 

Desirable Qualifications:

• Experience managing, supervising, training, and coordinating complex functional areas of responsibility.
• Experience identifying, analyzing and reporting on operational activities and issues and recommending appropriate solutions.
• Experience facilitating best outcomes with stakeholder groups.
• Ability to utilize and promote a continuous improvement mindset.
• Ability to proactively identify current and future operational impacts and mitigations.
• Deep understanding of airport operational environments, stakeholders, and security and airside policies and procedures.

 

ABOUT PENINSULA HEALTH CARE DISTRICT:
Peninsula Health Care District (PHCD) is a political subdivision of the State of California, and a California Special District serving the healthcare needs of more than 200,000 mid-Peninsula residents. Founded in 1947, PHCD serves the communities of San Bruno, Millbrae, Burlingame, Hillsborough, San Mateo, and Foster City by supporting the unique health and wellness priorities of our Peninsula communities, and safeguarding access to health services, today and in the future. PHCD fulfills its commitment to the community through oversight of District assets and infrastructure, planning for future health care needs, and investing taxpayer dollars in local health-focused organizations and programs. For more information: https://peninsulahealthcaredistrict.org/

ABOUT ALLCOVE:
allcove™ https://allcove.org/ is a youth drop-in center model that has evolved from the Head Space Program in Australia and Foundry Program in British Columbia, Canada. PHCD is working closely with Stanford’s Center for Youth Mental Health and Well Being (CYMHWB) leadership who have been instrumental in defining the model for California and successfully influencing the State of California Mental Health Services & Oversight Accountability Commission (MHSOAC) to provide start up grants for five pilot centers around the State. PHCD was successful in securing one of those 4-year grants. Here is the link to the State’s initiative
link: https://mhsoac.ca.gov/initiatives/allcove-youth-drop-in-centers/

GENERAL PURPOSE:
Under the direction of the allcove San Mateo leadership team, the allcove™ Peer Specialist engages with allcove youth, provides peer-to-peer support services, and supports outreach efforts to youth and the community, promoting visibility, access and encouraging participation in allcove.

TO LEARN MORE ABOUT THIS POSITION, CLICK JOB PDF OR JOB ANNOUNCEMENT URL BELOW.

TO LEARN MORE ABOUT THIS POSITION, CLICK THE JOB URL LINK BELOW.

 

We invite applications for the position of:
Summer Camp Recreation Specialist II
$18.65-$20.33 hourly
Open Until Filled

The City of San Mateo Parks & Recreation Department is looking for enthusiastic, crafty,
creative and energetic individuals to join our summer camp team!

About this role
Do you love to be outside, stay active, play games and laugh a lot? We are looking for enthusiastic and energetic individuals to join our team! As a part of the summer camp team, staff will enjoy the challenges, triumphs, opportunities, responsibilities, laughs, rewards and fun that make up each energizing and unique day at camp! This is a part-time, non-benefited position, 20-40 hours per week and limited to 960 hours in a fiscal year (July-June). Must be available from June 9th -August 9th.

Why Join our Department?

• Our staff are devoted to creating a fun, safe and positive summer camp experience.
• Our Values; Respect, Creativity, Integrity, Transparency and Inclusivity.

What You Bring:

• Energy and Enthusiasm!
• Experience and passion for working with children.
• Experience working in summer camps.

Who You Are

• You have a strong work ethic, customer service skills and works well with others.
• You have good judgment and make good decisions in a variety of situations.
• You are able to communicate well with your co-workers and supervisors.

What You’ll Do

• Lead age-appropriate activities and lead, purposeful, planned and spontaneous PLAY!
• Provide excellent customer service.
• Daily interaction with parents and children.

What We Offer

• A TON of leadership skills! You will develop your leadership and management skills as you learn to work cooperatively with other staff members, teaching and fostering positive child development throughout the summer.
• Create lasting friendships and memories! You will feel a personal sense of accomplishment and importance as you become a mentor and role model in the lives of children.
• Build your resume! Career benefits as a camp staffer include development of essential management and communication skills.

Recreation Specialist II (ages 18 & up or High School graduate):
Plan and lead creative games, arts and crafts, songs and science activities in a park setting. Attend swim days and field trips days as assigned. Exhibits initiative in planning activities and addressing concerns or problems that may arise.

Are You Interested? Apply.
Application can be found on our website at www.cityofsanmateo.org, submit on-line at www.calopps.org or e-mail applications to mvenneri@cityofsanmateo.org. Questions, contact Community Services Supervisor, Heather Murphy via email or 650.522.7483. Applications are also available at the Dr. Martin Luther King Jr. Community Center: 725 Monte Diablo Ave, San Mateo 94401

Application materials will be screened on a continuous basis and must answer the following Supplemental question: “Did a current City of San Mateo employee refer you to this job?” “If yes, please provide their name.”

Fine Print The policy of the City of San Mateo is to grant equal employment opportunity to all qualified persons without regard to race, color, sex, gender, age, religion, ancestry, physical or mental disability, sexual preference, marital status or national origin. It is the intent and desire of the City of San Mateo that equal employment opportunity will be provided in recruiting, hiring, training, promoting, wages, benefits, and all other privileges, terms and conditions of employment

We invite We applications for the position of:
Summer Camp Recreation Specialist III
$23.16-27.59 hourly
Open Until Filled

The City of San Mateo Parks & Recreation Department is looking for enthusiastic, crafty,
creative, and energetic individuals to join our summer camp team!

About this role
Do you love to have fun? We are looking for enthusiastic and energetic individuals to join our team! As a part of the camp team, staff will enjoy the challenges, triumphs, opportunities, responsibilities, laughs, rewards, and fun that make up each energizing and unique day at camp! This is a part-time, non-benefited position, 30-40 hours per week and limited to 960 hours in a fiscal year (July-June). Must be available from June 9th - August 9th.

Why Join our Department?

• Our staff are devoted to creating a fun, safe, and positive summer camp experience.
• Our Values; Respect, Creativity, Integrity, Transparency, and Inclusivity.
• What You Bring:
• Energy and Enthusiasm!
• Experience and passion for working with children.
• Experience working in summer camps.
• Education in Child Development, Recreation, or a related field.

Who You Are
You have a strong work ethic, customer service skills, and work well with others.
You have good judgment and make good decisions in a variety of situations.
You can communicate well with your co-workers and supervisors.

What You’ll Do

• Plan and implement age-appropriate activities for elementary school children or teens.
• Supervise children on off-campus field trips.
• Provide excellent customer service.
• Interact with parents, children, and staff daily.

What We Offer

• Become a natural leader! You will develop your leadership and management skills as you learn to work cooperatively with other staff members, teaching, and fostering positive child development throughout the summer.
• Create lasting friendships and memories! You will feel a personal sense of accomplishment and importance as you become a mentor and role model in the lives of children.
• Build your resume! Career benefits as a camp staffer include the development of essential management and communication skills.

Recreation Specialist III (ages 18 & up with experience/education):
In addition to the above duties, ability to work independently in developing specific activities and activity design. Ability to train and direct the work of other lower-level Recreation Specialists. Consistently exhibits good judgment and safety skills.

Are You Interested? Apply.
Application can be found on our website at www.cityofsanmateo.org, submit online at www.calopps.org or e-mail applications to mvenneri@cityofsanmateo.org. Questions, contact Community Services Supervisor, Heather Murphy via email at hmurphy@cityofsanmateo.org or by phone at 650.522.7483. Applications are also available at the Dr. Martin Luther King Jr. Community Center: 725 Monte Diablo Ave, San Mateo 94401

Application materials will be screened on a continuous basis and must answer the following Supplemental question: “Did a current City of San Mateo employee refer you to this job?” “If yes, please provide their name.”

Fine Print The policy of the City of San Mateo is to grant equal employment opportunity to all qualified persons without regard to race, color, sex, gender, age, religion, ancestry, physical or mental disability, sexual preference, marital status or national origin. It is the intent and desire of the City of San Mateo that equal employment opportunity will be provided in recruiting, hiring, training, promoting, wages, benefits, and all other privileges, terms and conditions of employment.

Join Our Team! The City of South San Francisco's Parks and Recreation department is excited to announce open applications for Swim Instructors!

Are you looking for a rewarding career where you can make an impact? Come thrive in South San Francisco, where vibrant parks, a state-of-the-art library, and a passionate community set the stage for a fulfilling career in civil service. With flexible, part-time positions, this is the perfect opportunity to jumpstart your career, gain hands-on experience, and help shape the future of our dynamic city!

Why Work with Us?

• Be a part of the third largest department in South San Francisco
• Engage with our diverse community through exciting programs in Aquatics, Arts, Youth Enrichment, and more!
• Enjoy a flexible, part-time work schedule perfect for students or those seeking work-life balance

Are you ready to make a difference and grow with us? Apply today and be part of something bigger! 

THE APPLICATION PROCESS:

To be considered, applicants must submit the following REQUIRED items:

• City application
• Resume
• Certifications (if applicable)

Recruitment Contact: Brian Noce

Email: brian.noce@ssf.net

To view the full job description, qualifications, and available shifts, please click the link below. This is a continuous recruitment and may close at at any time.

The Manager, Track & Structures reports to the Deputy Director of Infrastructure Engineering and is responsible for overseeing railroad track and structures engineering support for the Peninsula Corridor Joint Powers Board (Caltrain)

Essential Functions & Duties:

Essential Functions:

• Acts as agency lead on matters related to track and structures.
• Oversee the track and structures engineering tasks for design/construction of Caltrain Capital and SOGR projects and provide technical support for planning on grade separation projects.
• Ensure the capital and maintenance projects comply with the contract agreement and implement the approved design for compliance with JPB standards and specifications. 
• Lead the advanced technical reviews of projects to assess constructability, examine design details, perform quantity audit, and recommend construction sequencing.
• Establish effective relationships and liaise with Caltrain operation contractors, consultants, internal departments, and other agencies (CPUC, FRA, UPRR, etc.) on railroad track and structures related to influence design and project development.
• Supervise staff.  Hire, mentor and take appropriate corrective and/or disciplinary action.  Ensure EEO policies and procedures are followed. Participate in selection of staff. Coordinate staff training and professional development. Establish performance objectives. Monitor and evaluate employee performance.

Examples of Essential Duties: 

• Plan, develop and implement the group’s work plan, budget, goals, and objectives to be consistent with the Engineering Department’s goals.
• Manage the design review of project documentation such as drawings, basis of design, specifications, technical reports, and calculations for compliance with Caltrain Standards and for cost effectiveness of the design. 
• Lead development of potential solutions to the design/construction team and presents for design optimization, risk management challenges, and constructability improvements.
• Assist with Maintenance Department to develop the annual and long-term railroad track engineering and maintenance plans, coordinate these plans with capital projects and support to implement the plans.
• Review and provide technical input for capital and maintenance projects for compliance and cost effectiveness of the design.
• Perform QA reviews of RFIs and submittals as well as participate in change order review and final inspections to construction. 
• Ensure track and structures comply with all return-to-service requirements following all construction activities.
• Review and evaluate project specific designs and provide technical recommendations to design variance approval process.
• Responsible for Caltrain Bridge Management Program.
• Responsible for updates to Caltrain Engineering Standards.
• Train, motivate and monitor staff activities, provide direction, and to identify and resolve the problems.
• Provide 24/7 on-call construction and maintenance support.
• Perform all job duties and responsibilities in a safe manner to protect oneself, fellow employees and the public from injury or harm.  Promote safety awareness and follow safety procedures to reduce or eliminate accidents.
• Perform other duties as assigned.

Minimum Qualifications:

Minimum Qualifications:

• Bachelor’s degree in civil or related field. 
• Professional Engineer's license.
• Five years of relevant experience or demonstrated equivalency of experience of railroad design and engineering in a railroad, engineering firm, or public works agency with experience managing professional staff.
• Railroad structures projects design experience through all phases of design and construction.
• Experienced with AREMA, FRA and CPUC Standards.

Preferred Qualifications:

• Able to respond 24/7 to service and operational needs in a variety of weather and road conditions.
• Experienced with AREMA, FRA and CPUC Standards.
• Effective oral, written, and presentation communication skills.
• Possess a valid California driver license with safe driving record or able to obtain one within six months of hire.

Additional Information:

• To apply, please visit the https://www.caltrain.com/about-caltrain/jobs. Complete an online employment application and supplemental questionnaire. Continuous  Recruitment Until Filled. A resume will not be accepted in lieu of the application and supplemental questionnaire (If required).  Incomplete application will not be considered.
• The Human Resources Department will make reasonable efforts in the recruitment/examination process to accommodate applicants with disabilities upon request. If you have a need for an accommodation, please contact the Human Resources Department at (650) 508-6308. 
• Caltrain celebrates diversity and is committed to creating an inclusive, and welcoming workplace environment.  We are an Affirmative Action/Equal Opportunity Employer. Minorities, Women, Persons with Disabilities and Veterans are encouraged to apply.

San Mateo Medical Center (SMMC) is seeking an experienced Patient Services Specialist (PSS) - Extra-Help.
 
The successful hire will support the clinical team with all registration, eligibility, enrollment, authorization, other administrative tasks, and Admission, Discharge, and Transfer (ADT) activities for SMMC. The PSS serves as the ambassador for SMMC to validate information and educate our patients and guests with the financial process upon arrival to the facility. The PSS verifies all demographic information, validates eligibility, obtain authorizations, collects co-payments, assist with all payor notifications and communication, and enroll patients if needed. The hire will be expected to work holidays and rotating weekends, if needed, to support department needs.
 
The ideal candidate for this position will possess excellent communication skills, including the ability to explain complex medical terminology and medical insurance requirements to individuals with varying levels of medical knowledge. Additionally, they should have strong skills in conflict resolution and problem-solving.

The ideal candidate will also be able to collaborate effectively with the clinical team, work with challenging patients, and assist those who may have language or communication barriers. This position requires keen attention to detail, strong organizational skills, and the ability to multi-task. Furthermore, the ideal candidate must be flexible and available for various shifts throughout the week.

NOTE: This is an extra-help, at-will assignment, paid on an hourly basis. Extra-help hours are dependent on the business needs of the department and therefore work hours may vary from week to week. Extra help employees shall not exceed 1,040 hours of work per fiscal year. Some extra help positions are eligible for benefits under the Affordable Care Act. Extra help employees are not guaranteed permanent status at the end of the assignment.

 

Examples Of Duties

 

• Perform difficult, complex, technical, and/or specialized patient services office support and business office support work, which may require the exercise of independent judgment, the application of technical skills, and/or a knowledge of detailed or specialized activities related to the area to which assigned.
• Research and assemble information from a variety of sources for the completion of forms or the preparation of reports; make arithmetic or statistical calculations related to the billing for patient medical services.
• Provide information to the public or to County staff regarding fees, insurance coverages, etc., that requires the use of judgment and the application and interpretation of policies, rules or procedures.
• Interview patients to provide information and obtain necessary financial responsibility and personal data.
• Collect co-payments, assist with payor and recodes accounts if needed.
• Type varied materials/processes using a computer; proofread and check such materials for accuracy, completeness, and compliance with departmental policies and regulations.
• Enter and retrieve data and prepare reports using an on-line or personal computer system; review such reports for accuracy and make corrections as required.
• Oversee and personally perform a variety of office administrative details such as ordering supplies, arranging for the repair of equipment, transmitting information, and keeping reference material up to date.
• May train others in work procedures or direct the work of others on a project or relief basis.
• Check the Patient Access work queues daily to identify accounts that may need immediate attention and resolve them appropriately. 
• To be willing and able to work holidays, if needed, to support the department needs.
• Perform related duties as assigned.

 

Qualifications

Knowledge of:

• Medical terminology as related to patient services support work.
• Policies and procedures related to patient services office support and hospital or clinic business office activities.
• Office administrative practices and procedures, including filing and the operation of standard office equipment.
• Basic business data processing principles and the use of word processing or computing equipment.
• Proper form for typed materials.
• Business arithmetic, including percentages and decimals.
• Correct English usage, including spelling, grammar and punctuation.
• Record keeping principles and procedures.

Skill/Ability to:

• Perform technical, specialized, complex or difficult patient services office support work.
• Organize, prioritize and coordinate work activities.
• Read, interpret and apply rules, policies and procedures.
• Organize, research and maintain patient and general office files.
• Establish and maintain effective working relationships with those contacted in the course of the work.
• Compose routine correspondence from brief instructions.
• Make arithmetic calculations with speed and accuracy.
• Use initiative and sound independent judgment within established guidelines.
• Operate standard office equipment, including a word processor, personal or on-line computer, and centralized telephone equipment.

Note: Specific positions may require the ability to type at a rate of 40 net words per minute from printed copy.

Education and Experience:
Any combination of education and experience that would likely provide the required knowledge, skills and abilities is qualifying. A typical way to qualify is:

• One year of journey level office support experience in a patient-services setting.

 

Application/Examination

 

If you are interested in being considered for this extra-help position, the following materials must be electronically submitted in a Word or PDF format.
- Cover letter
- Resume
- Responses to the following questions:

1.) Describe the training, education, and experience that have prepared you for the position of Patient Services Specialist. Include your knowledge with medical terminology and medical insurance information and requirements. Please include any experience working with Admitting, Same Day Surgery, and Emergency Departments. 

2.) Describe your methods to successfully multi-task and deal with last minute changes and interruptions. Provide a specific example. 

3.) Describe your experience working as a liaison for a diverse patient population, to provide assistance and obtain necessary financial information and personal data. Describe the methods and process you used to be successful. Be specific.

Please include the words "Patient Services Specialist - Admitting - Extra-Help (Open)" in the subject line of email submission. Please submit the required materials electronically via email to:
 

Keshni Kumar, Director of Patient Access

kkumar2@smcgov.org

Application materials will be reviewed as they are received, and well-qualified candidates will be contacted for an interview.

Apply immediately. Application materials will be accepted until positions are filled. This posting is open on a continuous basis and selection may be made at any time within the process.
 
NOTE: Application materials are only accepted via e-mail. Materials sent via regular mail and/or fax will not be accepted. 

San Mateo Medical Center is currently seeking two regular, full-time Clinics Managers.

San Mateo Medical Center operates multiple clinics throughout San Mateo County. To learn more about our clinics, please visit: https://www.smchealth.org/smmc-find-location

The role of Clinics Manager is integral to the mission and vision of San Mateo Medical Center. We are seeking experienced supervisors and/or managers of outpatient clinics to apply for this opportunity. Bring your creativity, innovation, and experience and join a team of professionals to build a robust system of care for the patients we serve.

San Mateo Medical Center is a public hospital and clinic system fully accredited by The Joint Commission. The Medical Center operates outpatient clinics throughout San Mateo County and an acute-care hospital in San Mateo. The mission of San Mateo Medical Center is to "partner with patients to provide excellent care with compassion and respect." As part of an integrated Health System, the Medical Center serves the healthcare needs of all residents of San Mateo County, with an emphasis on education and prevention.

We are seeking two clinic managers who will operate under the general direction of the Deputy Director of Ambulatory Care. The clinic managers plan, coordinate, direct, manage, supervise and evaluate the full range of programs and services offered at the community-based health clinics; recommend, develop, implement and evaluate goals, objectives, policies and procedures related to clinics; provide leadership and coordination to community groups, public and private agencies, advisory boards and volunteers in planning and implementing clinic services; and provide highly complex staff support to senior-level management. The clinic managers also lead and participate in complex performance improvement activities; develop systems to track the progress of strategic initiatives, departmental operational goals, and communicate progress in key forums; develop productive relationships with labor partners while navigating operational needs and developing and sustaining effective employee engagement processes. The clinic managers exercise direct and indirect supervision over a diversified clinical and support staff team.

The ideal candidates will have working knowledge of clinic operations, particularly in outpatient clinics that offer primary care, adolescent care, and pediatrics, as well as in budgeting and scheduling. The ideal candidates will also be experienced in change management, improving patient satisfaction scores, and continuous process improvement (Lean). Experience in a public/safety net clinic is highly desirable. The ideal candidates will also have the ability to lead complex performance activities.

We want to hear from leaders who are committed to public service and improving their community. If you enjoy working with dedicated, compassionate professionals and you are looking for a rewarding challenge that will take your career to the next level, then we want you!

Examples Of Duties

Duties may include, but are not limited to, the following:

• Plan, direct, monitor, coordinate and evaluate the operations and service delivery programs of a regional health clinic or clinics, including needs assessment, program design and planning, implementation, evaluation, and regulatory enforcement.

• Direct, coordinate, and participate in the development and implementation of program goals, objectives, policies, procedures, and priorities that balance both mandated services and community health care needs.

• Assess the quality of patient care; develop and generate community support for changes or enhancements to service delivery methods; advocate for patients with medical staff to ensure appropriate care is provided.

• Monitor census/patient flow and project future patient care demands; develop staffing schedules and assignments to provide the necessary level and type of care.

• Develop, present, and advocate for clinic funding; administer and monitor the approved budget to ensure the accomplishment of clinic care objectives within budget restrictions.

• Act as liaison between senior-level management, advisory boards and commissions, regulatory bodies, and program staff to ensure that all appropriate policies and guidelines are followed, and that programs are funded with adequate resources to maintain mandated and expected levels of service.

• Maintain an effective working relationship with a variety of public and private organizations, including other Health Services Agency staff, County departments, and agencies.

• Consult with other program managers on relevant program issues; develop alternative strategies for dealing with community health needs and assist in the implementation of solutions as necessary.

• Act as advocate and spokesperson in the community in support of programs and services; interpret, explain, and direct the enforcement of community health-related standards, codes, and regulations.

• Provide highly complex staff assistance to senior-level management and related commissions and advisory boards on program issues.

• Prepare a wide variety of detailed written reports, policies, procedures, and contracts.

• Perform related duties as assigned.

Qualifications

Education and Experience: Any combination of education and experience that would likely provide the required knowledge, skills, and abilities is qualifying. A typical way to qualify is:

• Three years of administrative or managerial experience in a healthcare delivery, social, or community services organization, including significant responsibility for one or more of the following: program and budget development, program service delivery, funding, utilization, coordination of community resources, or program evaluation.

Important Information

Applications for this position will only be accepted online. If you are currently on the County's website, you may click the "Apply" button. If you are not on the County's website, please go to jobs.smcgov.org to apply. Responses to the Supplemental Questionnaire must be submitted in addition to the standard County employment application form. A resume will not be accepted as a substitute for the required application materials. Online applications must be received by the Human Resources Department before midnight on the final filing date.

Tentative Recruitment Schedule

• Final Filing Date: Thursday, February 13, 2025, 11:59 PM PST

• Application Screening: Week of February 17, 2025

• Combined Civil Service and Departmental Interviews: Week of March 3, 2025