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*Effective the first full pay period following 1/1/2025, a 3% Cost of Living increase and up to 4% equity adjustments will be applied to the hourly wage for the Police Officer Lateral position (totaling 14% in two years). *The listed salary does not include an additional 17.5% in potential incentive pay upon completion of FTO or a projected 14% raise paid over the next two years*

A Good Place to Live

The City of Union City is a recipient of the 1999 All-America City award. Conveniently located in the East San Francisco Bay Area, in Southern Alameda County, Union City is known as the gateway to the Silicon Valley. Transected by major freeways, railways, and both the Dumbarton and San Mateo Bridges, the city is perfectly situated for easy access to San Francisco, Oakland, and San Jose airports and metropolitan attractions.

Union City’s 73,452 population is enriched with a strong diversity of culture and wide-ranging demographics. Adorned with award winning schools and easily accessible parklands and trails, and a city-owned and operated sports center, Union City hails as an ideal community for families. The city offers low interest home loans to those interested in residing in the community. Union City is chartered under a city council/city manager form of governance.

A Great Place to Work

The Police Department was formed in 1966 and is currently staffed by 81 sworn and 31 non-sworn positions. The Department is a dynamic and enthusiastic service-oriented organization with an annual budget of more than $20 million.

The Challenge

As a Police Officer your duties will typically include patrolling assigned areas; interacting with the public; conducting criminal investigations; enforcing laws; investigating collisions; preserving the peace and writing reports. You will be assigned to one of three shifts spanning the 24-hour day and these shifts will periodically change. In the Patrol Section you will work three 12 hour and 20-minute workdays and have four days off. If you are assigned to any other Section, you will work four 10-hour workdays with three days off. As your skills develop you may be assigned to investigations; community policing,; traffic; canine; bicycle patrol; Special Weapons and Tactics Team; narcotics; or school resource officer.

Recruitment Process

Application and supplemental questionnaire should be completed on-line via the CalOpps website. (Resumes can be attached onto the CalOpps application.)

Application and materials can also be mailed or delivered to the Police Personnel and Training Unit at the address below. Resumes will not be accepted in lieu of a completed application. Application should be submitted as soon as possible as the recruitment can close at any time. Faxed application material will not be accepted.

Application may be obtained from:

Union City Police Department

Attn: Personnel and Training

34009 Alvarado-Niles Road

Union City, CA 94587-4497

Tel: (510) 675-5286

Job Hotline: 510-675-5286

Employment questions will be responded to via E-mail at: ucpdhiring@unioncity.org

The Selection Process Properly complete and submit a Union City employment application and supplemental questionnaire.

Meeting the minimum requirements does not guarantee that you will be invited to participate in the process. Only the candidates that have the best combination of qualifications in relation to the requirements and duties of the position will continue in the selection process. The process will include an oral panel interview with law enforcement professionals, may also include an interview with Operation and Support Services Managers, and other related test components. A limited number of applicants will be subjected to a polygraph examination, a thorough examination of their personal background, a thorough medical examination, and a psychological assessment.

The Examination Process

Union City will make reasonable efforts to accommodate persons with disabilities. If you feel you will need accommodations, you must notify the Personnel and Training Unit at (510) 675-5286 and provide a reasonable amount of time for arrangements to be made.

Authorization to Work

Before an appointment may be made to the position, the person selected must provide proof of identity and authorization to work in the United States, according to the federal law.

Please note that this announcement does not constitute a contract, expressed or implied, and any provisions contained in this bulletin may be modified or revised without notice.

DEADLINE TO APPLY: Next review scheduled for April 9, 2021; Open Until Filled

THE POSITION: 
The City of Hayward is excited to announce its recruitment for the position of Communications Operator (Dispatcher).

Note: The eligible list established from this recruitment may be used to fill Call Taker vacancies.
Monthy Salary: $5,541 - $6,732

DEFINITION

To operate a computer aided dispatch system receiving calls and dispatching police, fire or other City services.

DISTINGUISHING CHARACTERISTICS

This is a journey technical level position in which incumbents are expected to independently perform the full range of duties assigned. This class is distinguished from the Communications Supervisor in that the latter provides technical and functional supervision over assigned communication personnel.

The Communications Center in the Support Services Division of the Hayward Police Department is responsible for dispatching both Police and Fire Services throughout the City of Hayward. The Hayward Police Department is one of 18 CALEA (Commission on Accreditation for Law Enforcement) accredited police departments in California and is committed to maintaining CALEA's high standards and broadly recognized excellence.
The Communications Center is frequently the first point of contact that a member of the public will have when requesting assistance from the City of Hayward. The information gathered by the communications operator during this contact is critical to a positive outcome. The Communications Center consists of six (6) stations with each communications operator assigned to a specific job.
 


 

Essential Duties

Duties may include but are not limited to the following: 

Receives emergency and non-emergency calls from the public, private companies and other jurisdictions.

Dispatches police and fire personnel or other City services in response to such calls.

Relays emergency and non-emergency information to public safety personnel in the field.

Relays information to other agencies as required.

Monitors multiple frequencies.

Maintains accurate record of location and status of public safety units.

Operates a manual dispatch system when necessary.

Assists in relaying information during response to natural disasters.

Performs related work as necessary.

JOB RELATED AND ESSENTIAL QUALIFICATIONS

Knowledge of:

• English usage, including comprehension and grammar.

Ability to:

• Read and comprehend information and instructions.
• Learn to operate manual and computer aided radio and telephone equipment in dispatching public safety equipment and personnel.
• Perform several job tasks effectively under pressure for sustained periods of time.
• Memorize and retain information from a variety of sources.
• Interpret information from distraught, incoherent or angry callers and relay critical facts to appropriate emergency or nonemergency personnel.
• Assign priorities both to incoming calls and to the dispatch of calls for service.
• Speak clearly and concisely via radio, telephone and in person.
• Respond to requests for emergency and nonemergency services in a professional and courteous manner.
• Type accurately at a speed of 35 words per minute.
• Work various shifts, including day, swing and graveyard as well as weekends and holidays.
• Establish and maintain effective working relationships with those contacted in the course of work.

A complete job description and list of duties can be found at www.hayward-ca.gov.

Minimum Qualifications

EXPERIENCE AND EDUCATION

Any combination equivalent to experience and education that could likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be:

Experience: Two (2) years of heavy public contact experience while performing multiple tasks simultaneously. Public Safety dispatch experience is desirable.

Education: Equivalent to the completion of the twelfth (12th) grade.

Licenses and Certificates: Completion of the California Commission on Peace Officer Standards and Training (POST) Basic Public Safety Dispatcher course is highly desirable.

OTHER REQUIREMENTS
Typing Certificate: A typing certificate with 35net words per minute must accompany your application.

Supplemental Information

 
PROBATIONARY PERIOD: Two (2) years

Candidates must submit a completed City of Hayward job application and typing certificate, which fully describe the nature of their professional experience and qualifications.  Be sure to scan and attach a copy of your typing certificate to your on-line application; however certificates may also be emailed to employment@hayward-ca.gov, no later than the date of the oral exam should you be invited to participate. Please be sure to indicate your first name and last name in the email and the position the typing certificate should be applied to.   Applications submitted without all required materials will not be considered.

Based on the information provided, those best qualified maybe invited to the next phase of the process, which may include an oral, practical, and/or written examination.

Next Review - April 9,  2021
Pre-Background Questionnaire Survey - Week of April 12, 2021
*Written Examination (Post Dispatcher Test) - Week of May 17, 2021
Typing Certificate Deadline - Date of Oral Panel 
Oral Panel Interviews - Week of June 28, 2021

Please note; these future dates are tentative and subject to change at the City's discretion.
*Candidates must submit a completed job application and valid typing certificate as described in this bulletin to be reviewed.  Candidates may also provide a POST Dispatcher T-Score of 48 or above from within the last 12 months of the application date by no later than 15 days in advance of the written examination  or participate in the City's administration of the POST Dispatcher Test.

The examination process will result in a ranked eligible register of candidates for hiring consideration by the department.  Actual hire depends on success in the departmental selection process.

Candidates under final consideration for employment with the City should expect to undergo an employment background/reference check that may include, but is not limited to: employment history, confirmation of educational credentials and degrees, licenses including driver's license, registrations, certificates, and other credentials as part of the appointment process. Some positions, depending on the nature of the work, also require a credit check and a review of Summary Criminal History obtained from the State Department of Justice through Live Scan Fingerprinting.

Candidates are encouraged to apply online at www.hayward-ca.gov under the Current Vacancies tab or at www.GovernmentJobs.com.  Paper applications can be obtained by visiting the Human Resources Department at Hayward City Hall located at 777 B Street, Hayward, CA  94541.  Office hours are Monday through Friday, 8 a.m. to 5 p.m. 

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