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The City of Millbrae is seeking a highly organized and detail-oriented Management Assistant to join the Administration Department, which includes the City Manager’s Office, City Clerk, and Human Resources functions.

In this role, you will work primarily in the Human Resources Division, supporting a wide variety of administrative tasks such as recruitment coordination, file and data management, onboarding, employee communications, performance management, benefits, compensation, and training programs. You will also provide support across the Administration Department, contributing to general administration, special projects, events, and interdepartmental initiatives. Sporatic weekend or evening availability is required for special meetings and events.  

As part of a small, dynamic team, you will have the opportunity to take ownership of your work, support citywide programs, and build strong relationships across departments. This is an excellent opportunity for someone who is looking to grow their career and thrives in a fast-paced, collaborative, team-oriented environment, and is committed to public service.

If you possess advanced administrative and technical skills and are ready to grow with us, we encourage you to apply!

DEFINITION

Under general supervision, performs a wide variety of complex administrative duties in support of assigned department; assists with special projects; provides assistance to the public, including about department policies and procedures; and performs related duties as assigned.

DISTINGUISHING CHARACTERISTICS

Management Assistant performs a variety of more complex administrative support functions, which may include fiscal responsibilities, support for department-specific commissions/committees, and/or providing lead direction for lower-level clerical staff. 

SUPERVISION EXERCISED AND RECEIVED

Receives general direction from department head and may provide administrative direction to department administrative staff.

DUTIES AND RESPONSIBILITIES 

The duties listed below are illustrative only and are not meant to be a full and exhaustive listing of all of the duties and responsibilities of the position.

• Performs a wide variety of complex, highly responsible administrative duties in support of assigned departments and their related operations;
• Compiles, prepares, and distributes agendas for various committees and commissions; assists with the preparation of presentations and relevant materials; coordinates logistics; attends meetings and provides support;
• Supports in the computation and inputting of budget information; processes invoices and purchase orders and assists in the monitoring of budget; tracks operational, financial, and statistical information; generates reports;
• Provides general information and assistance to the public; receives, researches, and responds to requests for sensitive information and assistance; resolves citizen concerns and complaints;
• Provides information to other City departments, community organizations, committees, and outside agencies involving specialized and technical subject matter; establishes and maintains comprehensive and confidential files on personnel, policies, records, reports, investigations, projects, reference materials, codes, ordinances, and communications;
• Interprets and applies City policies, procedures, and administrative directives; communicates laws and regulations in response to inquiries or complaints; refers inquiries as appropriate;
• Participates in special assignments; provides administrative support to City Clerk, City Manager, and City Council;
• Builds and maintains positive working relationships with City employees and the general public; and
• Performs related duties as assigned.

JOB-RELATED QUALIFICATIONS

Knowledge of: The organization and structure of municipal governments; principles and procedures of accounting and record keeping; effective customer service; time management techniques; modern office equipment, including use of word processing, databases, and spreadsheet applications; and effective written and verbal communication skills.

Ability to: Perform responsible and highly complex administrative duties involving the use of independent judgement; maintain confidentiality of highly sensitive information for executive staff; prepare a wide variety of correspondence, documents, spreadsheets, and other materials; compile and maintain complex and extensive records, including statistical documents; provide prompt, effective, and responsive customer service; exercise appropriate judgment in answering questions; communicate clearly and concisely, both orally and in writing; establish and maintain effective work relationships with those contacted in the performance of duties; and work effectively under deadlines.

EDUCATION AND TRAINING GUIDELINES

Any combination of experience and training that would likely provide the required knowledge and abilities. A typical way would be:

Education: High School Diploma or GED; post high school or specialized administrative support training desirable. Associate' degree in Business Administration is highly desirable.

Experience:  Five (5) years of increasingly responsible experience providing project management support; at least two (2) years of administrative support to a manager at an executive, division, or department head level. One (1) year of supervisory experience is desirable.

Licenses: Possession of a valid California Class C driver's license. Specific positions may require the possession of or the ability to become a Notary Public.  A Notary Public certification is required within 3 months of appointment.

SPECIAL REQUIREMENTS

Speak clearly and understandably; ability to work in a standard office environment and use computer software applicable to the job; physical stamina and mental alertness to work additional hours to meet deadlines; hear and speak well enough to converse by telephone and in person and be clearly understood.

The City of Lincoln is initiating a continuous recruitment to establish a pool of qualified candidates for future vacancies in the Senior Human Resources Analyst classification.

ABOUT THE ROLE

As a Senior Human Resources Analyst, you will be an integral member of a focused team of four within the Human Resources Department, which is dedicated to delivering specialized services across various functions including:

• Benefits: Administering and managing employee benefits programs to ensure comprehensive and competitive offerings.
• Payroll: Overseeing accurate and timely payroll processing, ensuring compliance with relevant regulations.
• Recruitment: Facilitating the recruitment process to attract and hire top talent that aligns with organizational goals.
• Classification and Compensation: Analyzing job classifications and compensation structures to maintain fairness and competitiveness.
• Retirement: Providing guidance and support related to retirement planning and benefits.

Your role will involve leveraging expertise in these areas to support the department’s mission of enhancing employee satisfaction and organizational effectiveness. This role offers a wealth of opportunities, challenges, and avenues for professional growth.

DEFINITION

Under general direction, performs complex and highly responsible professional and technical human resources work in the areas of recruitment, examinations, classification and compensation, benefits administration, and provides support to the Human Resources Director.

DISTINGUISHING CHARACTERISTICS

The Senior Human Resources Analyst is a professional level class in which the incumbent is expected to perform a wide range of the most complex human resources activities.  As the advanced journey level classification within the Human Resources Analyst series, positions at this level are distinguished from other classes within the series by the greater level of responsibility assumed, complexity of duties assigned, independence of action taken and by the nature, scope and impact of the work performed.  Employees perform the most difficult, confidential and advanced level type of duties assigned to classes within the series, which may include providing direct supervision over assigned personnel and performing complex professional analytical work in support of internal and external customers with sound judgement and minimal supervision.

SUPERVISION RECEIVED/EXERCISED

Receives general supervision from the Human Resources Director.  Incumbents may supervise technical or support staff.

ESSENTIAL FUNCTIONS

Include but are not limited to the following:

• Administers the City’s selection process; plans and coordinates recruitments; conducts labor market analyses and determines length of recruitments; prepares job bulletins and recruitment information; determines and places advertising in appropriate media; coordinates participation in career and job fairs; and reviews and evaluates applications; determines appropriate written, oral and/or performance examination programs; develops, evaluates and validates selection instruments; supervises the administration and scoring of examinations and the establishment of eligible lists; receives, researches and responds to candidate appeals; manages the employee onboarding and separation processes and develops and implements recruitment processes and procedures.
• Prepares or oversees the preparation of all personnel action forms, including new hires and separations, and submission of payroll for processing.
• Administers the City’s employee benefit program including retirement, health, dental, life insurance and voluntary employee benefits; evaluates program and vendor effectiveness; assists in resolving difficult or sensitive problems; serves as intermediary for employees and vendors/providers and administers the City’s open enrollment process.
• Conducts position classification studies; performs job audits and analyses of individual positions, classes and series of classes; participates in organizational and staffing studies of City departments; prepares and revises class specifications and proposes appropriate salary ranges for newly established and revised classifications.
• Conducts salary and employee fringe benefit surveys, analyzes data and recommends adjustments and internal relationships.
• Develops, implements and manages the use of the City’s HRIS system; analyze and develop forms and procedures associated with human resources processes and HRIS applications; maintain the department internet and intranet pages.
• Provides professional and technical advice regarding memorandum of understanding (MOU), language, Personnel Rules and Regulations, policies, procedures, laws, rules and regulations to City departments, employees, employee organizations, job applicants and the general public and responds to complaints and requests for information from employees, management, outside agencies and the public.
• Designs and conducts employee training and orientation programs and assesses training effectiveness and modifies training programs as needed.
• Supports the Human Resources Director with employee and labor relations matters to include handling investigations, disciplinary matters and labor relations duties; assists in the collection and preparation of data used in negotiations.
• Supports the Human Resources Director with conducting formal and informal inquiries into discrimination, harassment and equal opportunity related complaints.
• Coordinates leave management programs; advises employees on their rights under the Family Medical Leave Act (FMLA), California Family Rights Act (CFRA), State Disability Insurance (SDI), Paid Family Care Leave (PFL), long-term disability and disability retirement; receives and processes requests for FMLA, CFRA and other leaves; determines eligibility and sends initial notices; requests additional information and prepares other leave-related correspondence; recommends approval or denial of leaves.
• Supports the Human Resources Director with monitoring compliance of the Department’s various programs with applicable laws, guidelines and regulations; tracks and analyzes proposed legislation to determine impact on human resources operations and programs; researches, develops and proposes updates to, and/or establishment of new, City policies, administrative regulations and personnel rules.
• Establishes highly effective working relationships with clients, employees and union representatives, representatives of community organizations, state/local agencies and associations, City management and staff and the public.
• Performs related duties as required.

PHYSICAL, MENTAL AND ENVIRONMENTAL WORKING CONDITIONS

Position requires sitting, standing, walking, reaching, twisting, turning, kneeling, bending, stooping, and squatting in the performance of daily activities. The position also requires grasping, repetitive hand movement and fine coordination in preparing reports using a computer keyboard. Additionally, the position requires near and far vision in reading written reports and work related documents. Acute hearing is required when providing phone and personal service. Additionally, the incumbent in this position may work in all weather conditions including wet, hot and cold. The need to lift, drag and push files, paper and documents weighing up to 25 pounds is also required.

KNOWLEDGE, SKILLS AND ABILITIES

The following are a representative sample of the KSA’s necessary to perform essential duties of the position.

Knowledge of:  Principles and practices of public personnel administration; methods and techniques related to classification, compensation and benefits analysis; applicable state and federal employment laws and regulations; principles and techniques of recruitment and selection in the public sector; knowledge of Meyers-Milias-Brown Act, California Public Employees’ Retirement System, Worker's Compensation law, Family and Medical Leave Act, Fair Labor Standards Act, current labor case law and other related federal, state and local laws, codes and regulations.

Skill in:  Operate an office computer and variety of word processing, spreadsheet, presentation, financial and other software applications. Develop, analyze, proofread and maintain Excel spreadsheets.

Ability to:  Interpret the City's personnel programs and policies to employees and department managers; interpret and analyze information; coordinate a variety of tasks and assignments; elicit the cooperation of others; use a variety of computer software programs, including Microsoft Word, Excel, PowerPoint, and Visio; work in an office environment, which may require sitting for extended periods of time; maintain physical and mental condition appropriate to the performance of assigned duties. Incumbents must possess the physical and mental capacity to work under the conditions described in this document and to perform the duties required by their assigned position.

THE SELCTION PROCESS

The process may include an in-basket exercise, individual interviews, panel interviews and/or other related components.  Only those candidates who have the best combination of qualifications in relation to the requirements and duties of the position will continue in the selection process. The candidate selected for the position will be required to complete a background check including reference checks, fingerprint check, medical exam, drug-screening and/or other related components.

Human Resources will make reasonable efforts in the examination process to accommodate persons with disabilities. Please advise Human Resources of any special needs a minimum of five days in advance of the selection process exam by calling (916) 434-3229 or emailing hr@lincolnca.gov. The City of Lincoln is an Equal Opportunity Employer.

The information contained herein is subject to change and does not constitute either an expressed or implied contract.