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Career Opportunity

Accessible Services Manager, Streets Division, San Francisco Municipal Transportation Agency (9174)

Recruitment: RTF0162637-01083432

Published: January 14, 2026

Accepting applications until: February 15, 2026

Yvonne Lee - Yvonne.Lee@sfmta.com

Department: Municipal Transportation Agency
Job class: 9174-Manager IV, Municipal Transportation Agency
Starting salary range: $158,210.00 - $201,942.00 (Range A)
Role type: Permanent Exempt What does this mean?
Hours: Full-time

APPOINTMENT TYPE: Permanent Exempt, Full Time – This position is excluded by the Charter from the competitive Civil Service examination process and shall serve at the discretion of the Appointing Officer.

Application Opening: January 14, 2026

Application Deadline to Apply: February 14, 2026

Contact: Yvonne Lee at Yvonne.Lee@sfmta.com 

Salary: $158,210 - $201,942 Annually 

Recruitment ID: PEX-9174-162638

Please Note: ⚠️A copy of your resume and cover letter must be attached to the online application. ⚠️

Division: Streets

Section/Unit: Taxis, Access & Mobility Services, Accessible Services

Work Location: One South Van Ness Avenue, 7th Floor, San Francisco, CA 94103

Work Schedule: Monday - Friday, 8:00 am - 5:00 pm

The Manager of Accessible Services, under general policy direction of the Director of Taxis, Access & Mobility Services, provides strategic leadership to ensuring the accessibility of San Francisco’s transportation system. This role oversees one of the largest paratransit programs in the Bay Area and leads systemwide initiatives to expand mobility options for seniors and individuals with disabilities. The Manager is responsible for ensuring compliance with the Americans with Disabilities Act (ADA), shaping capital program priorities, and fostering collaboration with community stakeholders, while balancing fiscal responsibility and high-quality service delivery.

Accessible Services:

The SFMTA Accessible Services Program ensures that San Francisco's transportation system is accessible for older adults and individuals with disabilities by overseeing services such as fixed-route transit, paratransit, and emerging mobility options, meet or exceed relevant accessibility standards. This includes oversight of the Paratransit program, monitoring fixed route accessibility, providing input on the accessibility of streets and transit capital projects, shaping expectations for emerging mobility services, and operating the Regional Transit Connection (RTC) Discount ID Card office to support reduced fares. Some essential duties in these task areas are outlined below.

Paratransit and Service Delivery

• Oversees the SFMTA paratransit program, ensuring safe, reliable, ADA compliant, and customer-focused service for the City & County of San Francisco in collaboration with the Paratransit Program Manager.
• Oversees the Paratransit Program Manager’s work on budgets, contracts, and service provider performance to ensure operational efficiency, fiscal accountability, and high-quality service delivery.
• Guides the Paratransit Program Manager in conducting outreach and engagement with the senior and disabled community, including overseeing the staffing support for the Paratransit Coordinating Council, to inform service planning and improvements.
• Partners with the Paratransit Program Manager to develop and implement data-driven strategies that strengthen accessibility, reliability, and equity in paratransit service delivery.

Fixed Route Accessibility

• Provides senior oversight of accessibility across fixed route Muni services—including light rail, bus, trolley, historic streetcar, and cable car—in collaboration with designated program staff to ensure ADA compliance.
• Supervises staff responsible for training Operators and Muni personnel to ensure high-quality service for seniors and individuals with disabilities.
• Directs and guides staff in conducting outreach to the senior and disability communities, including staffing of the Multimodal Accessibility Advisory Committee, to solicit input on accessibility projects.
• Supervises the Manager of the RTC Discount ID Office, who oversees the issuance of approximately 11,000 IDs annually to qualified seniors and individuals with disabilities.
• Oversees staff involvement in the development of vehicle specifications for all modes to ensure ADA compliance and optimal design for seniors and individuals with disabilities.
• Reviews staff recommendations on transit facility designs for ADA compliance and user friendliness; guides the development and delivery of projects to improve accessibility, including the planning, design, and construction of new accessible light rail stops.

Capital Programs and Accessibility Integration

• Collaborates with planning, engineering, and operations teams to integrate accessibility priorities into major capital projects, streetscape improvements, parking changes, and Quick Build projects. Ensures that new facilities are compliant with Public Right-of-Way Accessibility Guidelines (PROWAG) and other relevant accessibility legislation.
• Serves as a representative on the SFMTA’s Transportation Capital Committee, influencing project delivery standards and long-term investment decisions.
• Pursues and manages external funding opportunities to support accessibility improvements and capital enhancements.

Policy, Strategy, and Organizational Leadership

• Leads the development and implementation of agency-wide accessibility policies and strategies that align with SFMTA’s equity and sustainability goals.
• Provides direction and mentorship to a multidisciplinary team of planners, analysts, and support staff.
• Establishes performance metrics, workflows, and accountability structures to strengthen team effectiveness and promote cross-departmental collaboration.
• Monitors relevant California Public Utilities Commission (CPUC) proceedings (including the Access for All Act and autonomous vehicle legislation) and submit agency comments on proposed rulings.
• Tracks federal, state, and local accessibility-related legislation to inform policy positions and ensure agency compliance.

Stakeholder Engagement and Community Partnerships

• Builds and maintains strong relationships with disability advocates, riders, community groups, and government partners.
• Directs public engagement efforts to ensure accessibility initiatives reflect community needs and priorities.
• Oversees events, campaigns, and outreach programs that promote accessibility awareness and participation.
• Serves as the agency liaison with Office of Disability & Accessibility (ODA), San Francisco Public Works Disability Access Coordinator, and other citywide ADA Coordinators.

Education: Possession of a baccalaureate degree from an accredited college or university; AND

Experience: Five (5) years of professional-level experience in transportation related services or a related field interpreting and/or monitoring and/or enforcing accessibility legislation such as the Americans with Disabilities Act.  Professional-level experience consists of interpreting laws and regulations, and/or exercising independent judgment in the application of defined principles, practices, and regulations; and three (3) years supervising professional-level staff.

Substitution: Additional qualifying professional-level experience in transportation related services or a related field interpreting and/or monitoring and/or enforcing accessibility legislation such as the Americans with Disabilities Act may be substituted for the required education in Minimum Qualifications on a year-for-year basis. One year (2000 hours) of qualifying experience will be considered equivalent to thirty (30) semester units/forty-five (45) quarter units.

Note: the required three (3) years of experience supervising professional-level staff need not be in addition to the five (5) years of professional-level experience in the required functional area.

Notes:

1. Applicants must meet the minimum qualifications by the final filing date unless otherwise noted.
2. One year of full-time experience is equivalent to 2000 hours (2000 hours of qualifying work experience is based on a 40-hours work week.) Any overtime hours that you work above forty (40) hours per week are not included in the calculation to determine full-time experience. 

Desirable Qualifications:

The stated desirable qualifications may be used to identify candidates advancing to the interview process and/or to identify job finalist(s) at the end of the selection process when referred for hiring.

• Masters degree from an accredited college or university.
• Proven leadership experience in public transportation, paratransit, mobility management, or a related field.
• Expertise in ADA compliance, accessibility standards, and equitable transportation planning.
• Strong skills in staff development, performance management, and cross-functional coordination.
• Demonstrated organizational skills, including the ability to effectively manage and prioritize multiple projects in a time-sensitive environment.
• Excellent communication, negotiation, and public engagement skills, including experience collaborating with people from a broad range of socioeconomic and ethnic backgrounds.
• Track record in federal funding acquisition, capital planning, and/or policy development.
• Commitment to equity, safety, sustainability, and improved mobility for all San Franciscans.

Verification: Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. More information can be found at: https://sfdhr.org/information-about-hiring-process#verification. 

Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.

Selection Process:
Applications will be screened for relevant qualifying experience. Additional screening mechanisms may be used to determine candidates' qualifications. Only those applicants who most closely meet the needs of the Agency will be invited to move forward in the selection process.

• Information About the Hiring Process
• Conviction History
• Employee Benefits Overview
• Equal Employment Opportunity
• Disaster Service Worker
• ADA Accommodation
• Right to Work
• Copies of Application Documents
• Diversity Statement

All your information will be kept confidential according to EEO guidelines.

This recruitment may be utilized to fill similar positions in this classification at SFMTA.

For questions or inquiries, please contact: Yvonne Lee, Senior Human Resources Analyst at Yvonne.Lee@sfmta.com.

The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.

Do you want to work with an amazing team who work every day to enhance the quality of life for the residents of San Carlos by providing recreational opportunities for all ages?   Come join our Parks and Recreation staff as a Recreation Leader I & II in our summer camp programs and make a difference and have fun while doing it!

About the Position

The San Carlos Recreation Department is looking for seasonal summer Recreation Leaders who are responsible, energetic, and enjoy working outdoors with children in a fun and positive atmosphere.

Recreation Leader positions are fun!  The City works with applicant’s interests and strengths to place them in the appropriate Recreation Leader opening.

The Recreation Leader I classification is the entry-level position in the Recreation Leader Series. The Recreation Leader II classification is the second-level position in the Recreation Leader Series. Positions in this part-time classification perform routine, basic work under direct supervision, in the planning and conducting of a wide variety of recreation activities. Receives supervision from a Recreation Department staff member; may work under functional supervision of a Recreation Leader II or Program Coordinator as assigned.

Work schedule: Seasonal Recreation Leaders are assigned to the Summer Day Camp and Youth Center programs working with children ages 4 -12 years. This summer’s camp program runs from June 15 - August 14, 2026. Training for Recreation Leader I & II will take place the week of June 8, 2026 (mandatory in-service training). Recreation Leaders must be able to work during this time period for at least 8 of the 10 weeks and have the ability to plan and conduct exciting youth recreation activities.

Positions in this seasonal classification perform routine, basic work under direct supervision, in the planning and conducting of a wide variety of recreation activities. Positions require a commitment of 40 hours per week, typically Monday through Friday, 8:00 a.m. - 4:00 p.m. Shifts may vary based on camp needs.

Essential Duties

As a Recreation Leader for San Carlos Parks and Recreation you will:

• Be a part of a motivated, enthusiastic, and responsible team focused on making a difference in the community.
• Learn valuable leadership skills with monthly professional development and training opportunities.
• Assist in Community Events including, Hometown Days, Music in the Park, Art and Wine Faire, and Movie Nights.

As a Recreation Leader working Summer Camp, you will help implement and perform some of the following activities:

Summer Camps

• Daily enrichment and recreational activities.
• Directing program participants and managing behavior as appropriate.
• Ensuring a safe and welcoming environment for youth participants.
• Supervision and facilitation of Youth Center special events and participants.
• Site maintenance duties and inspection of recreational equipment.

We are offering two types of Summer Camps, Adventure Camp for children ages 4 to 12, and Sports Camps (Flag Football, Volleyball, Softball, Baseball, and Multi-Sport) for ages 5-12.

The following dates are tentative and subject to change based on the needs of the City:

Final filing date: Before 5:00pm, Friday, February 13, 2026

Interviews: Week of March 2, 2026

Hourly Salary Range (effective January 12, 2026)

Recreation Leader I: $19.34 - $20.30

Recreation Leader II: $21.32 - $25.91

Resume will not be accepted in lieu of application. Application, including all work history, must be fully completed if a resume is attached. Incomplete and/or inaccurate applications may result in disqualification from the recruitment process. All communication regarding your status in this recruitment process will be conducted via email or postal mail. Be sure to include a valid e-mail address on the employment application. It is suggested that you add sancarlos@calopps.org and hr@cityofsancarlos.org to your e-mail contacts or safe senders list to help ensure that you receive our e-mails. Applicants are responsible for notifying Human Resources of any changes to contact information.

Appointment to this position is contingent upon:

*Department of Justice fingerprinting criminal history records check (18 and over) or work permit (if under age 18)

*TB testing clearance

The City of Millbrae has multiple openings for the Recreation Leader (Summer Camp Counselor) position! This position will focus on our Millbrae Adventure Summer Camp, working as a Camp Counselor.  Hours will vary, and applicants are expected to be available to work full camp weeks. Recreation Leaders are also expected to attend a mandatory, paid training.

Definition: Under supervision, to provide leadership to recreation programs, activities or service; organizes and implements program elements and oversees participants; and performs related work as required.  This is a temporary part-time non-benefited position. 

Essential Duties:  Depending upon assignment, the duties of a Summer Camp Counselor - Recreation Leader I , II or III may include, but are not limited to, the following:

• Assists in planning, organizing, and leading summer camp activities.
• Organizes, inventories and maintains necessary facilities and materials.
• Maintains group and individual discipline. 
• Facilitates safe and positive camp experiences
• Follow written curriculum to implement activities including arts and crafts, group games, and sports.  
• Keeps records of attendance, participation.
• Typical duties include: implementation of camp curriculum, record keeping, maintaining supplies, and supervising groups of youth aged 3 to 12.
• Performs other duties of a similar nature or level.

Special Requirements:   Vision adequate to supervise participants in recreational programs; speak clearly; ability to bend stoop or crouch; physical stamina to supervise groups of youth participating in recreational programs; ability to work off-hours, shifts or events as required; strength to lift and carry materials weighing up to 20 pounds; and the ability to work outdoors in a variety of weather and temperature conditions.

Minimum Qualifications:

Knowledge of: 

• Common crafts, sports, games and recreation activities appropriate for all ages.
• Principles and methods used in organizing, conducting and supervising a program of recreational activities.
• Record keeping techniques.
• Basic first aid and safety practices and procedures.
• Basic youth development principles.

 Ability to: 

• Conduct daily camp operations including leading groups, activities, field trips, and set-up/break down of activities.
• Prioritize and handle multiple program tasks.
• Think and act quickly in emergencies.
• Judge situations and people accurately.
• Understand and carry out oral and written directions.
• Establish and maintain effective and cooperative relationships with subordinates, peers, supervisors, and the public.
• Perform work in a safe manner.
• Perform the physical duties of the job.

Education & Experience: 

Recreation Leader I:  Current enrollment in high school, with minimum age of 15 at time of appointment.  Must possess a work-permit. No previous experience required.

Recreation Leader II:  Current enrollment in high school, with minimum age of 16 at time of appointment.  Equivalent to three (3) months of full-time experience (approximately 500 hours) of volunteer or paid work experience in recreation programs or equivalent. Depending on area of assignment, previous knowledge of and experience participating in the activity and/or sport is desirable. 

Recreation Leader III:  Equivalent to completion of the twelfth (12) grade.  Equivalent to six (6) months full-time experience (approximately 1000 hours) of volunteer or paid work experience equivalent to a Recreation Leader II with the City of Millbrae. Depending on area of assignment, previous knowledge of and experience participating in the activity and/or sport is desirable.

Certificates:  Must possess a first aid/CPR certification, or be willing to obtain one. 

Service Standards:  

Must successfully complete background process.  All candidates will be fingerprinted pursuant to California State Law.  All successful candidates under age 18 must possess a work permit prior to hire.

Selection Procedure:

An application may be submitted via CalOpps.

Following a review of applications, qualified candidates will be invited for an oral interview.

Equal Opportunity Employer:  It is the policy of the City of Millbrae to provide equal employment opportunities for all employees and applicants for employment meeting bona fide occupational qualifications, regardless of race, color, religion, national origin, age, sex, sexual orientation or disability. 

Come work for the leading employer in the Coachella Valley. Agua Caliente offers a comprehensive benefit and compensation package that includes rich medical and dental benefits, a 401k plan with employer match, more than 3 weeks of paid time off per year for newly hired employees, lunch provided daily, and other great benefits like food and beverage discounts at our three casinos, fuel discounts, tuition and wellness reimbursement, plus much, more.  

The Tax Director shall be directly responsible to the Tribal Council for the direction, control, and operation of the Agua Caliente Band of Cahuilla Tax Department.  The Tax Director will be responsible for managing and expanding the Tax Department, which includes formulating all department administrative policies, processes, tax programs, along with defining all staffing and scope of work.

TO VIEW JOB ANNOUNCEMENT, CLICK JOB URL BELOW.

About This Role

The San Mateo Consolidated Fire Department is looking for a highly motivated individual to be part of the design and implementation of comprehensive risk-based emergency management and community preparedness programs for the communities of Belmont, Foster City, and San Mateo. This is a unique opportunity for an independent, organized individual to provide emergency management services and training to municipal staff and community members to maintain a high level of readiness and community resilience. 

Who We Are

The San Mateo Consolidated Fire Department is a full-service agency that serves the cities of Belmont, Foster City, and San Mateo. The Department serves nearly 164,000 residents daily, with a daytime population of around 230,000. Additionally, the Department participates in the San Mateo Operational Area with other jurisdictions in the County both in planning and in incident operations, helping to secure a million people daily. The Department has a healthy collaborative atmosphere and encourages participation at all levels. For more information visit: www.smcfire.org.

What You’ll Do

• Support the preparation, implementation, and monitoring of a comprehensive risk-based emergency management and community preparedness program.
• Prepare and maintain municipal emergency operations plans, annexes, appendixes, checklists, and other supporting documentation.
• Respond to the Emergency Operations Center when it is activated.
• Design and administer communication plans to enable effective municipal and community response to a disaster situation.
• Continually monitor and assess municipalities’ training programs and research methods to increase community outreach.
• Maintain records of findings and corrective actions identified through After-Action Reports/Improvement Plans, and coordinate development of multiyear Training and Exercise Plans.
• Produce training materials, including written documents, electronic media, and videos; maintain materials, such as props, slides, videos, films, and other educational documents; set up and operate appropriate and different audiovisual equipment. Develop working relationships with and make presentations to representatives of municipal departments, as well as other public and private support relief agencies, businesses, schools, homeowners, non-governmental organizations (NGO’s) and other community groups regarding emergency services.
• Participate in the budget preparation and administration; prepare cost estimates and revenue projections for budget recommendations for designated accounts; submit justifications of program and related activities; monitor and control expenditures.
• Participate in specialized training, conferences and seminars as available and appropriate to maintain technical knowledge.
• Compile and analyze data; prepare reports and make recommendations on the formulation of policy and procedures, EOC and division staffing and organizational changes.
• Participate in administering contracts including those relating to grant projects; monitor programs for compliance with applicable regulations.
• Coordinate and conduct interagency training sessions on NIMS, ICS, and other emergency management topics for municipal personnel to establish and operate an Emergency Operations Center (EOC); maintain records of NIMS/ICS training in compliance with state and federal guidelines.
• Provide oversight and program delivery of the Community Emergency Response Team (CERT) Program.
• Develop training curricula/plans, coordinate logistics, promote and deliver public education programs to civic organizations, religious institutions, businesses, and residents.
• Design, develop and deliver a variety of disaster exercises designed to test elements of the municipalities’ emergency capabilities according to Homeland Security Exercise and Evaluation Program guidance.
• Support facilitation of stakeholders in exercise planning meetings.
• Assist in the development of goals and objectives for the emergency management program.

      For a complete list of duties, reference our job specifications at www.smcfire.org/administration.

To View Job Announcement, click on Job PDF link below:

THE DEPARTMENT

The Community Development Department, also known as CDD, is organized into four divisions — Building, Code Enforcement, Housing, and Planning. CDD has broad responsibilities including, but not limited to, long-range planning, review of applications for new developments, implementation of the City’s housing programs, and maintenance of neighborhoods. You will be joining a talented team in a fast-paced, dynamic work environment dedicated to serving the San Mateo community. The Community Development Department’s core function is to ensure a quality-built environment, healthy neighborhoods, and a strong economic base in the City. Collaboration, innovation, respect, accountability, creativity, transparency, thoughtfulness, and informed risk-taking are attributes and competencies that we are seeking in the candidates.

Look to some of the reasons why the City of San Mateo is a great place to work: https://www.youtube.com/watch?v=_GTIzeSpc_g

THE POSITION

• Perform technical level administrative duties in support of the City’s Below Market-Rate (BMR) Housing Program
• Research, collect, and analyze data and prepare draft reports related to the City’s BMR Program
• Create and manage workflows and administrative procedures for annual compliance monitoring of the City’s BMR portfolio
• Conduct BMR unit transactions, including BMR sales and re-sales, refinances and loan payoffs, and leasing of BMR/affordable housing rental units, in collaboration with City’s contracted BMR real estate agent and/or property managers of BMR/affordable housing properties
• Provide technical assistance on BMR program issues to Housing Division management and to property managers and tenants/owners of BMR housing
• Interpret City policies, procedures, laws, and regulations in response to public inquiries and complaints about BMR and affordable housing

The Administrative Technician receives general supervision from the Housing Manager or higher-level department personnel.

For a complete list of duties, reference our job specifications at https://www.cityofsanmateo.org/DocumentCenter/Home/Index/86

The City of Brisbane is currently recruiting certified Lifeguards for our beautiful year-round outdoor aquatic facility.  Lifeguards patrol and watch the activities in and around the community swimming pool, enforce regulations to prevent accidents, and rescue swimmers in distress.  A full job description is available at www.brisbaneca.org.

The City of Menlo Park currently has an excellent opportunity for experienced Communications Dispatchers. Shift work including weekends and holidays is required.

Communications Dispatchers are responsible for receiving and dispatching emergency and non-emergency calls for the Police Department and City.  Responsibilities are centered on extensive contact with the public over the telephone, in both emergency and non-emergency situations to receive, transmit, and provide factual information and assistance.  All activities are performed within specified legal guidelines.  Incumbents are expected to work independently and exercise judgment and initiative.

A job description, including examples of typical job functions and qualifying knowledge, skills, and abilities, is available by clicking on the Job Description PDF.

San Mateo County Public Safety Communications is in search of LEADERS!

The Office of Public Safety Communications (PSC) is accepting applications for the position of Supervising Communications Dispatcher.

Serving as both the backbone and heartbeat of the operations team, Supervising Communications Dispatchers lead and coordinate operations of a shift or an assigned function, and must be familiar with all disciplines of the Centeroperations. With a high level of trust and independence, Supervisors must exercise discretion and sound judgment as it relates to the day-to-day shift operation. In addition, Supervising Dispatchers, while fostering growth and accountability, will provide administrative, technical, and policy guidance as well as helping subordinate Communications Dispatchers develop through thoughtful feedback and performance evaluations.

About the Department:

San Mateo County’s only Tri-Community (Police, Fire, Medical) Communications Center is hiring. Our dispatch facility, located in Redwood City, is top-notch and provides all the tools for dispatchers to be successful both personally and professionally. The Regional Operations Center boasts state-of-the-art consoles and communication systems, including a brand-new Computer-Aided Dispatch (CAD) system. PSC prides itself on being an organization committed to employee well-being. PSC is the first San Mateo County department, as well as the first 911 center in the County, to employ a full-time Wellbeing and Equity Coordinator. Examples of our commitment to wellbeing include mental health initiatives, therapy animals in the center, an on-site gym, a Quiet Room, and a full kitchen for the use of our employees. The floor-to-ceiling windows allow plenty of light into the Communications Center. To learn more about Public Safety Communications, visit them at https://www.smcgov.org/911dispatch.

Supervising Communications Dispatchers, under the direction of the Operations Manager, are responsible for full operational responsibility of the tri-community (Fire, Medical, Police) Public Safety Communications Center on an assigned shift. Supervising Dispatchers provide administrative, technical, and policy guidance as well as direct supervision of subordinate Communications Dispatchers.

The Ideal Candidate will be and have:

• A proven leader who exemplifies the characteristics of a successful Dispatch Supervisor.
• A problem solver with the ability to identify, assess, prioritize, and address problems as they arise.
• A creative thinker who is not afraid to try new methods.
• An excellent communicator who can interpret organizational philosophies and directives and communicate to staff in a concise manner.
• Customer service focused.
• A multi-tasker who is organized and has the ability to prioritize.
• Possession of a California POST Basic Certificate for Public Safety Dispatchers, or be able to obtain one within the probationary period.
• An experienced dispatcher with knowledge and hands-on use of Computer Aided Dispatch systems.
• Knowledgeable in regulations of the Federal Communications Commission regarding radio and/or telephone operation.
• The ability to communicate using communication devices such as radio or telephone.

If you are a leader committed to striving for excellence who wants to make a difference in the community, PSC is the place for you!

Currently, there are two Regular, Full-Time Supervising Communications Dispatcher vacancies.

The successful incumbent MUST be willing to work day, swing, graveyard, rotating, holiday, weekend, overtime, and mandatory shifts.

Additionally, the successful incumbent will be required to:

• Successfully complete a pre-employment medical examination.
• Follow strict Drug Use standards and guidelines.
• Possess good moral character as determined by a thorough background investigation mandated by the State of California Commission on Peace Officer Standards and Training (POST), More information here: https://post.ca.gov/public-safety-dispatcher-candidate-information.

Examples Of Duties

Duties may include, but are not limited to, the following:

• Plan, direct, assign, supervise, monitor, train, and evaluate the activities of a shift in the Communications Center or other assigned specific function.
• Provide leadership and direct supervision to assigned Communications Dispatchers or other assigned personnel.
• Attend and/or facilitate meetings directly related to Communications Center operations or other assigned functions.
• Conduct investigations into internal and external inquiries.
• Prepare detailed written reports, policies, procedures, and bulletins.
• Consult with other supervisory staff on relevant issues; develop alternate strategies for dealing with community needs and assist in the implementation of solutions as necessary.
• Assess shift operations and fluctuating workloads and take appropriate action to meet workload demands.
• Coordinate large-scale incidents by identifying and prioritizing tasks and ensuring all functions have a course of action.
• Update shift schedule based upon staffing changes/needs.
• Complete and/or facilitate administrative tasks associated with shift operations.
• Receive, review, and process incident reports.
• Receive and process business or emergency calls for law enforcement, fire, medical, and other public safety agencies, as needed.
• Screen and prioritize telephone workload.
• Monitor shift workloads and specific system status.
• Provide leadership, support, and assistance in a team environment during day-to-day operations, as well as critical or large-scale incidents.
• Take a leadership role in coordinating the dispatching of mutual aid incidents.
• Develop and foster a positive working rapport with customers, the public, other county departments, and co-workers.
• Testify in court regarding legal proceedings related to Communication Center operations, as needed.
• Develop and maintain working knowledge of highways, streets, buildings, and major points of interest in the County and adjacent areas.
• Perform related duties as assigned.

TENTATIVE RECRUITMENT SCHEDULE

Final Filing Date: Wednesday, February 11, 2026, 11:59 PM PST

Application Screening: February 17 - 20, 2026

Civil Service Panel Interview: March 3 and/or 4, 2026

Career Opportunity

Manager VIII, Deputy Chief Maintenance Officer - SF Municipal Transportation Agency (9182)

Recruitment: RTF0162223-01121240

Published: November 26, 2025

Maggie Gonzalez Diaz - Maggie.GonzalezDiaz@sfmta.com

Department: Municipal Transportation Agency
Job class: 9182-Manager VIII, Municipal Transporation Agency
Starting salary range: $207,558.00 - $264,836.00 (Range A)
Role type: Permanent Exempt What does this mean?
Hours: Full-time

APPOINTMENT TYPE: Permanent Exempt: This position is excluded by the Charter from the competitive Civil Service examination process and shall serve at the discretion of the Appointing Officer.

Application Opening: Wednesday, November 26, 2025

Deadline to Apply: Application filing will close on or after Friday, February 27, 2026

1/22/26: Deadline to apply updated.

Recruitment ID: PEX-9182-162224

Salary: $207,558 - $264,836 annually (Range A) 

Division:                       Transit

Section/Unit:                Maintenance of Way (MOW)

Work Location:            700 Pennsylvania Ave, San Francisco, CA 94107, USA

Work Hours:                 Monday – Friday, 7AM - 4PM

⚠️IMPORTANT⚠️: Your application MUST include responses to the supplemental questionnaire found here: https://forms.office.com/r/ysyP75KTEi

Applicants must complete the supplemental questionnaire and the online application by the filing deadline. A cover letter and resume must be attached to the online application. The application, resume, and cover letter will not be reviewed without a completed supplemental questionnaire and vice versa.

The SFMTA Transit Division’s Maintenance of Way (MOW) Section is seeking an experienced, dependable, and strategic Deputy Chief Maintenance Officer (DCMO) of MOW Operations. The DCMO will provide high level leadership and strategic oversight for three functional units responsible for critical maintenance of all transit assets and infrastructure; Mechanical Infrastructure (comprised of Cable Car Track, Cable Car Propulsion, Light Rail Track, and Mechanical Systems), Electrical Infrastructure (comprised of Motive Power, Overhead Lines, Signals and Digital Systems) and Facilities Maintenance (comprised of Custodial Operations, Building Systems Maintenance, Skilled Trades, External Program Support and Shelter Platform and Maintenance). This position directs the work of Senior Operations Managers of these units and provides leadership across a workforce of maintenance professionals spanning multiple technical classifications. The ideal candidate is highly self-motivated, professional, with extensive experience working at a large transit agency with both rail and trolley vehicles.

Under the direction of the Chief Maintenance Officer (CMO), the DCMO, stewards the agency’s fixed-guideway infrastructure integrity and drives operational excellence through comprehensive planning, performance management, and analytical decision-making. Leads the development and execution of complex, high-impact programs that ensure safe, reliable, and high-quality transit infrastructure in support of SFMTA’s multimodal operations. The DCMO advises and reports to the CMO on the state of critical guideway systems. The DCMO works closely with SFMTA engineering and project delivery stakeholders on capital projects, including review and recommendations related to all aspects of the projects. The DCMO provides direction on emergency response and resolution strategies for critical infrastructure incidents. The DCMO may be called upon to act on behalf of the CMO during their absence and cover the operational needs of the MOW section.

The DCMO oversees the implementation of robust preventive and corrective maintenance programs and provides strategic direction to MOW functional units Senior Operations Managers. The DCMO ensures all standard operating procedures and regulatory requirements are upheld and serves as representative to regulatory bodies and key stakeholders, including the California Public Utilities Commission (CPUC), Federal Transit Administration (FTA), Pacific Gas & Electric (PG&E), and San Francisco Department of Public Health (SFDPH).

The MOW section of the SFMTA Transit Division directly oversees the fixed guideway infrastructure to ensure smooth and safe operations of our rail and trolley-bus lines. MOW is comprised of three functional operation units (Mechanical Infrastructure, Electrical Infrastructure, Facilities Maintenance) as well as Engineering, Compliance and Administration units. Together these teams directly support four of the five SFMTA transit modes including trolley bus, light rail, historic streetcar, and cable car. The mission of the SFMTA Transit Division is to provide safe, reliable, clean, efficient, accessible, and convenient public transportation to any destination in San Francisco. The Maintenance of Way Section works collaboratively with other SFMTA divisions and other city departments to provide services to our customers by operating and maintaining over 100 track miles of railway, 500 miles of electrical overhead and critical supporting systems.

Transportation connects us all. That is why every single day the SFMTA is working hard to build a safer, more reliable transportation system for our city. We strive to ensure that our community, and the nearly 25 million visitors that our city receives each year, have access to safe and reliable transportation options. Join us to be a part of delivering this mission!

Examples of Important and Essential Duties for the 9182 - Manager VIII:

• Provides high-level oversight on all day-to-day Maintenance of Way infrastructure functions.
• Provides direction to subordinate managers regarding activities and operations of their functional areas; assumes responsibility for improving the maintenance measures; coordinates with maintenance manager to maintain an effective maintenance program.
• Adjusts plans and programs activities to meet maintenance needs and emerging problems; establishes new programs, while continuing to address major departmental policies; plans, organizes, directs, controls, and reviews the operation of departmental functions and activities.
• Coordinates with MOW Administration Manager to monitor and make recommendations to the CMO on the efficiency and effectiveness of the departmental organization structure, staff assignments and service levels.
• Identifies and analyzes opportunities for improvement and implements those improvements.
• Contributes to budget development with strong justifications for proposals; manages and monitors operating budgets across multiple divisions.
• Oversees and supports Senior Operations Managers in planning, assigning, and directing the activities of a large group of subordinate personnel engaged in the maintenance and repair of transit infrastructure.
• Coordinates and directs subordinate supervisory personnel in the maintenance and repair of a variety of MOW fixed guideway facilities.
• Approves requisitions for materials and supplies; prepares and checks cost estimates and makes recommendations for repairs.
• Directs investigation of complaints and makes recommendations as to their adjustment; investigates fieldwork in process for compliance with proper procedures and methods; ensures that all facilities of the SFMTA MOW unit are inspected at regular intervals for compliance with safety laws, rules, regulations, and fire protection safeguards; confers with engineering personnel, Transit Division management, consultants, contractors and vendors on maintenance and repair projects, methods and procedures.
• Assists in the development and advancement of subordinates through training and effective use of employee development program; through subordinate supervisory personnel directs the work of janitorial, maintenance and repair crews and related support staff.

The 9182 – Manager VIII may perform other duties as assigned/required. 

1. Possession of a bachelor’s degree from an accredited college or university; AND

2. Eight (8) years of full-time experience at a mass transit agency in the operation, maintenance and repair in any of the following:  power generating and related distribution systems; and/or electronic  systems; and/or  buildings, stations or passenger infrastructure; and/or  use of heavy construction equipment; and/or track work; and/or maintenance engineering, which must have included five (5) years at the second supervisory level or management level which includes responsibility for supervising staff; AND

3. Possession of a valid driver’s license.

Education Substitution: Additional years of qualifying experience (both second-level supervisory/management or non-supervisory) may be substituted for the required education on a year-for-year basis. One year (2,000 hours) will be considered equivalent to thirty (30) semester units/forty-five (45) quarter units.

Notes:

1. Applicants must meet the minimum qualifications by the final filing date unless otherwise noted.

2. One (1) year full-time experience is equivalent to 2,000 hours. (2,000 hours of qualifying work experience is based on a 40-hour work week). Any overtime hours that you work above forty (40) hours per week are not included in the calculation to determine full-time experience.

Desirable Qualifications

• Ability to lead and direct the maintenance and repair activities of cross-functional teams with a large group of subordinate personnel.
• Experience overseeing the preparation of detailed operational reports for decision-making.
• Background in managing budgets, resources, contracts, or programs in a complex organization.
• Strong interpersonal and communication skills; able to work well with staff, peers, executive leadership, elected officials, and the public.
• Ability to handle shifting priorities, emergencies, and operational challenges with good judgment and professionalism.
• Well-rounded leader, with substantial successful leadership experience in a senior level position within a complex organizational environment.
• Bachelor’s degree from an accredited college or university; advanced degree preferred.
• Well-rounded leader, with substantial successful leadership experience in a senior level position within a complex organizational environment.
• Experience working with oversight boards or commissions such as Board of Directors.
• Familiarity with transit systems, infrastructure, or project delivery in an urban setting.
• Knowledge of relevant local, state, and federal regulations or policies.
• Commitment to equity, safety, sustainability, and improved mobility for all San Franciscans.

Verification: Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. More information can be found at: https://sfdhr.org/information-about-hiring-process#verification. Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.

All work experience, education, training, and other information substantiating how you meet the minimum qualifications must be included in your application by the filing deadline. Information submitted after the filing deadline will not be considered in determining whether you meet the minimum qualifications.

Resumes will not be accepted in lieu of a completed City and County of San Francisco application.

Selection Process: Applications will be screened for relevant qualifying experience. Additional screening mechanisms may be used to determine candidates' qualifications. Only those applicants who most closely meet the needs of the Agency will be invited to move forward in the selection process.

Applicants who meet the minimum qualifications are not guaranteed to advance through all the steps in the selection process.

Minimum Qualification Supplemental Questionnaire (MQSQ): Candidates will be required to complete an MQSQ as part of the employment application at a later time. This MQSQ is designed to obtain specific information regarding an applicant's experience in relation to the Minimum Qualifications (MQ) for this position. The MQSQ will be used to evaluate if the applicant possesses the required minimum qualifications.

Terms of Announcement and Appeal Rights: Applicants must be guided solely by the provisions of this announcement, including requirements, time periods, and other particulars, except when superseded by federal, state, or local laws, rules, or regulations. [Note: The correction of clerical errors in an announcement may be posted on the Department of Human Resources website at https://careers.sf.gov/.

Additional Information Regarding Employment with the City and County of San Francisco:

• Information About the Hiring Process
• Conviction History
• Employee Benefits Overview
• Equal Employment Opportunity
• Disaster Service Worker
• ADA Accommodation
• Right to Work
• Copies of Application Documents
• Diversity Statement

This recruitment may be utilized to fill similar positions in this classification at SFMTA.

Applicants will receive a confirmation email from notification@careers.sf.gov that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received.

For questions or inquiries, please contact: Maggie Gonzalez Diaz, at Maggie.GonzalezDiaz@sfmta.com.

The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.