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San Mateo Medical Center (SMMC) is seeking an experienced Patient Services Specialist (PSS) - Extra-Help.
 
The successful hire will support the clinical team with all registration, eligibility, enrollment, authorization, other administrative tasks, and Admission, Discharge, and Transfer (ADT) activities for SMMC. The PSS serves as the ambassador for SMMC to validate information and educate our patients and guests with the financial process upon arrival to the facility. The PSS verifies all demographic information, validates eligibility, obtain authorizations, collects co-payments, assist with all payor notifications and communication, and enroll patients if needed. The hire will be expected to work holidays and rotating weekends, if needed, to support department needs.
 
The ideal candidate for this position will possess excellent communication skills, including the ability to explain complex medical terminology and medical insurance requirements to individuals with varying levels of medical knowledge. Additionally, they should have strong skills in conflict resolution and problem-solving.

The ideal candidate will also be able to collaborate effectively with the clinical team, work with challenging patients, and assist those who may have language or communication barriers. This position requires keen attention to detail, strong organizational skills, and the ability to multi-task. Furthermore, the ideal candidate must be flexible and available for various shifts throughout the week.

NOTE: This is an extra-help, at-will assignment, paid on an hourly basis. Extra-help hours are dependent on the business needs of the department and therefore work hours may vary from week to week. Extra help employees shall not exceed 1,040 hours of work per fiscal year. Some extra help positions are eligible for benefits under the Affordable Care Act. Extra help employees are not guaranteed permanent status at the end of the assignment.

 

Examples Of Duties

 

• Perform difficult, complex, technical, and/or specialized patient services office support and business office support work, which may require the exercise of independent judgment, the application of technical skills, and/or a knowledge of detailed or specialized activities related to the area to which assigned.
• Research and assemble information from a variety of sources for the completion of forms or the preparation of reports; make arithmetic or statistical calculations related to the billing for patient medical services.
• Provide information to the public or to County staff regarding fees, insurance coverages, etc., that requires the use of judgment and the application and interpretation of policies, rules or procedures.
• Interview patients to provide information and obtain necessary financial responsibility and personal data.
• Collect co-payments, assist with payor and recodes accounts if needed.
• Type varied materials/processes using a computer; proofread and check such materials for accuracy, completeness, and compliance with departmental policies and regulations.
• Enter and retrieve data and prepare reports using an on-line or personal computer system; review such reports for accuracy and make corrections as required.
• Oversee and personally perform a variety of office administrative details such as ordering supplies, arranging for the repair of equipment, transmitting information, and keeping reference material up to date.
• May train others in work procedures or direct the work of others on a project or relief basis.
• Check the Patient Access work queues daily to identify accounts that may need immediate attention and resolve them appropriately. 
• To be willing and able to work holidays, if needed, to support the department needs.
• Perform related duties as assigned.

 

Qualifications

Knowledge of:

• Medical terminology as related to patient services support work.
• Policies and procedures related to patient services office support and hospital or clinic business office activities.
• Office administrative practices and procedures, including filing and the operation of standard office equipment.
• Basic business data processing principles and the use of word processing or computing equipment.
• Proper form for typed materials.
• Business arithmetic, including percentages and decimals.
• Correct English usage, including spelling, grammar and punctuation.
• Record keeping principles and procedures.

Skill/Ability to:

• Perform technical, specialized, complex or difficult patient services office support work.
• Organize, prioritize and coordinate work activities.
• Read, interpret and apply rules, policies and procedures.
• Organize, research and maintain patient and general office files.
• Establish and maintain effective working relationships with those contacted in the course of the work.
• Compose routine correspondence from brief instructions.
• Make arithmetic calculations with speed and accuracy.
• Use initiative and sound independent judgment within established guidelines.
• Operate standard office equipment, including a word processor, personal or on-line computer, and centralized telephone equipment.

Note: Specific positions may require the ability to type at a rate of 40 net words per minute from printed copy.

Education and Experience:
Any combination of education and experience that would likely provide the required knowledge, skills and abilities is qualifying. A typical way to qualify is:

• One year of journey level office support experience in a patient-services setting.

 

Application/Examination

 

If you are interested in being considered for this extra-help position, the following materials must be electronically submitted in a Word or PDF format.
- Cover letter
- Resume
- Responses to the following questions:

1.) Describe the training, education, and experience that have prepared you for the position of Patient Services Specialist. Include your knowledge with medical terminology and medical insurance information and requirements. Please include any experience working with Admitting, Same Day Surgery, and Emergency Departments. 

2.) Describe your methods to successfully multi-task and deal with last minute changes and interruptions. Provide a specific example. 

3.) Describe your experience working as a liaison for a diverse patient population, to provide assistance and obtain necessary financial information and personal data. Describe the methods and process you used to be successful. Be specific.

Please include the words "Patient Services Specialist - Admitting - Extra-Help (Open)" in the subject line of email submission. Please submit the required materials electronically via email to:
 

Keshni Kumar, Director of Patient Access

kkumar2@smcgov.org

Application materials will be reviewed as they are received, and well-qualified candidates will be contacted for an interview.

Apply immediately. Application materials will be accepted until positions are filled. This posting is open on a continuous basis and selection may be made at any time within the process.
 
NOTE: Application materials are only accepted via e-mail. Materials sent via regular mail and/or fax will not be accepted. 

Position Summary

Under general direction of the Secretary of the District, performs complex and highly analytical work for the Secretary of the District, members of the Board of Directors and associated committees.   Departmental lead on government tort claims, legal documents and communications and participating in complex, sensitive, and detailed analytical work in the areas of budgets, historical preservation and economic, regulatory and administrative policy. Provides internal customer service by assisting managers and executive level staff in complex analysis.  This position requires a high degree of accuracy, discretion, confidentiality, excellent communication skills, and robust customer service skills. 
 

Essential Responsibilities

 

• Serves as the primary analytical support to the District Secretary;
• Interprets meeting proceedings and prepares draft meeting minutes, with minimal oversight and as assigned, may attend meetings in the absence of the District Secretary;
• Performs legal functions of the office and guidance to office staff in the absence of the District Secretary;
• Performs a wide variety of complex legal analysis, research and briefings about claims for the District, Bridge, Bus and Ferry Divisions, and works with legal counsel in the areas such as government tort claims, subpoenas, Brady requests, small claims and lawsuits;
• Provides a wide variety of complex, confidential analytical duties in support of the District Secretary, Board of Directors, and standing Board committees;
• Independently composes, researches, compiles, summarizes, and prepares a variety of complex correspondence, reports and documents; reviews finished materials for completeness and accuracy; ensures documents comply with District standards, policies and procedures;
• Perform special studies for the District, and coordinates assigned activities with other District departments, and divisions, and outside entities;
• Independently responds to and resolves difficult and sensitive citizen inquiries and complaints;
• Coordinates and assists in the development of the annual budgets of the Board and District Secretary’s Office and monitors, reviews and approves department expenditures, and performs financial analysis for budgetary purposes;
• Assists the District Secretary with providing direct support in varied, analytical administrative projects related to the Board and its committees;
• Independently prepares and presents a variety of oral and written reports, correspondence, and statistical analyses with extreme attention to detail and accuracy;
• Works with Procurement to select vendors and purchase department services as needed for projects, and participates on panels for various District procurements especially those related to the District’s third party administrators for public liability and workers compensation, insurance advisors and e-document conversion;
• Has an in-depth understanding of the department’s functions and especially its role with the Board of Directors such as the steps involved in planning and executing Board events and maintaining key Board documents such as Rules of the Board, Master Ordinance and record of the Board’s proceedings;
• Autonomously draft client correspondence and legal documents, using proper format and appropriate language and content;
• Oversees newspaper advertisements for public hearings/meetings;
• Monitors activities and ensures maintenance of files related to insurance and accident claim matters to fulfill department records retention schedule;
• Engages with a wide variety of District representatives including the Board of Directors, Executive Team, mid-managers and staff in a wide variety of roles including those engaged in specialized trades;
• Performs additional related duties as assigned; and
• Regular and reliable performance and attendance is required.

The Department

The Community Services Department plays a key role in enhancing the community and ensuring the citizens of Fremont receive excellent customer service through the management of recreation facilities, quality recreation and environmental programs, and park planning.

The Position

The Park Ranger/Naturalist will provide information and assistance to the public, as well as enforce laws, rules, regulations, and the Fremont Municipal Code. The primary focus of the position will be to assist with implementing the initiatives of the Homeless Task Force. Additionally, the incumbent may conduct natural resource protection and environmental education programs.

Examples of Job Duties

• Work in prescribed uniform and is responsible for general patrol and supervision of City of Fremont’s parks, plazas and trails.
• Interact and engage with unhoused populations on a daily basis, providing guidance and encouragement, enforcing laws and regulations and connecting community members with service providers.
• Perform homeless response strategies and mitigation efforts, such as posting notice to abate nuisance tags, collection on unattended property and removal of debris.
• Provide assistance and act as a liaison to the public, responding to questions concerning park and recreation facilities, programs, policies, and rules and regulations.
• Demonstrate knowledge of and enforce the Fremont Municipal Code or other rules, regulations and ordinances pertaining to park operations within the City, including the issuance of citations.

Position Summary

Under the general direction of the Senior Information Systems Manager, this position provides system support during implementation and ongoing support after implementation including report writing, configuration, routine inquiries and user support for the District’s various enterprise technology systems including UKG Pro Workforce Management Time & Attendance and Central Square Technologies Finance Enterprise.   The Business Information Systems Engineer works with end-users, vendors, and members of the Information Systems Department to identify, analyze, and resolve systems issues and provide maximum capability and satisfaction to users.

Essential Responsibilities

• Serves as a technical lead of the enterprise application
• Focused on delivering excellent customer service
• Adhere to incident, problem, change management, and other Information Systems best practices
• Plan, organize, direct and coordinate the ongoing automation and usage of the district-wide application systems
• Develop and maintain user and technical knowledge of application systems
• Serve as the liaison between application system users, vendor provided help desk as well as the Information Systems Department
• Plan, co-ordinate and test system upgrades
• Fulfill users various data mining requests
• Support the various large interface integrations between the application systems and fixing data problems that occur in these interfaces
• Develop and provide user training for all modules of the systems
• Writes user documentation, provides user information, procedures, and training materials in a variety of formats as needed
• Develops a knowledge base of problem symptoms and solutions to improve the timeliness of problem resolution
• Identify unused system functionality and present opportunities for improvement of business processes using this functionality
• Continue to monitor and stay current on new features contained in new releases of the software
• Recommend and implement software upgrade paths
• Develop relationships with other agency users of the applications
• Maintains strong technical competence in Microsoft Office products such as Access, Excel, Word, Outlook, Project, and PowerPoint
• Other duties as assigned at the direction of the Information Systems Manager
• Know and follows the safety and health rules and safe working practices applicable to the job
• Regular and reliable attendance and performance are required

 

The City of Belmont Public Works Department is recruiting for an Assistant Civil Engineer position.

 Recruitment Timeline

First Review of Applications - May 5, 2025

First Round Interviews - Week of May 19, 2025

Department Interviews - Week of May 26, 2025

*Dates may be subject to change

 

The Assistant Civil Engineer is an entry-level class in the Civil Engineer series. This class is distinguished from the Associate Civil Engineer by the performance of the more routine tasks and duties assigned to positions within the Civil Engineer series. Incumbents perform less complex office and field engineering work and assignments are generally routine or closely related within a framework of established procedures. The Assistant Civil Engineer receives general supervision from higher level professional engineers and may exercise technical or functional supervision over technical engineering staff. The Assistant Civil Engineer position does not require registration as a civil engineer or professional engineer.  This position will have a focus in development review but will also participate in Capital Project delivery.

 

Essential and other important responsibilities and duties may include, but are not limited to, the following:

• Perform a variety of engineering duties in support of capital improvement projects including road construction, storm drains, sewers, traffic systems and related construction projects.
• Perform design and engineering studies for capital improvement projects, including the preparation of project plans, research project design requirements, drawing specifications, cost estimates and project schedules.
• Preparation of Request for Proposals, including scope of work for a variety of engineering projects and studies. Management of engineering consultant procurement process and oversight of engineering consultants.
• Manage advertisement and award of construction projects including the review of contract bids and proposals; management of construction contracts including participating in the review of contractor work activities; ensures contract compliance with contractual obligations, prepares and reviews change orders and manages contract close out and acceptance.
• Coordinate projects and assignments with businesses, utilities, special districts, and other City departments. Respond to complaints and assists in solving problems related to City projects and policies; provides information to property owners, contractors, engineers, consultants, and the general public on conformance to standards, plans, specifications, and costs.
• Conduct or oversee field inspections or investigation of capital projects during construction; ensure compliance with applicable codes and regulations; provides resolutions to construction problems; conduct or oversee survey, mapping, and data collection.
• Performs private development plan review.
• Perform a variety of engineering complex calculations and computation; prepare project cost analyses; prepare estimates of time and materials costs.
• Investigate field problems affecting property owners, contractors, and maintenance operations.
• Develop revised design and construction standards for public works structures and appurtenances.
• Prepare estimates and feasibility reports for new or modified services and structures.
• Prepare special engineering studies and reports.
• Prepare applications for state and federal grants.
• Review and provide plan check comments for private development applications and building, grading, and encroachment permits in accordance with City codes, ordinances, and policies. Review of required studies and coordinates with consultants to provide peer review of special studies.
• Exercise professional engineering judgment in accordance with current accepted practice of civil engineering and appropriate laws and codes.
• Maintain a variety of public works department and engineering division program and project files and records.

San Mateo County currently has one full-time vacancy with Behavioral Health and Recovery Services, South County Adult Behavioral Health Center. We are located in the heart of Redwood City and conveniently located near Caltrain and highway 101. Our multidisciplinary teams are dynamic and dedicated to serving Adult Clients with Severe Mental Health Illness in outpatient setting.

 

Exciting news! Candidates have the opportunity to receive a sign-on bonus of up to $15,000. The sign-on bonus will be in 3 phases and will be prorated for part-time positions. Restrictions Apply. Please see link for details. https://jobs.smcgov.org/hiring-incentives/

 

The County offers an excellent benefits package that is available to spouses, domestic partners, and other dependents. Visit https://www.smcgov.org/hr/employee-benefits to learn more about our employee benefits.

 

The Bilingual Spanish Psychiatric Social Worker / Marriage and Family Therapists will provide specialized psychiatric assessment, brief treatment, and clinical case management services for adult clients with Severe Mental Illness. Principal duties will include mental health and substance use assessment and treatment; engaging clients to services; consultation with providers; and linkage/referrals to other community providers. The main role of this position will be working within a dynamic multi-disciplinary team to provide specialized psychiatric casework and care coordination, provide individual and group psychotherapy, case management, and refer clients to Private Provider Network and/or community agencies for additional services.

 

The primary duties will include care coordination for a clinical case load, mental health assessments; treatment planning, case management; crisis management; individual psychotherapy; and collaborating with multidisciplinary team which includes psychiatrist, registered nurses, PSW SW and LMFT, and Case managers. Clinician will also perform “Officer of the Day” duties.

 

Collaboration and coordination of services with other providers is an essential piece of the services to be provided, therefore candidate should have excellent oral and written communication skills. The clinician may consult and collaborate with other teams in BHRS and community agencies and contract providers.

 

What we can offer YOU:

• Dynamic, face paced, supportive, enriching multicultural team environment.
• Opportunity to work in a ethnically diverse urban community with close partnerships with community service agencies.
• Diverse, and rich experiences in working adults seeking mental health treatment, in an outpatient setting.
• Participation in health equity initiatives to address race disparities.
• Opportunities to work with the LGBTIQA+ population.
• Licensed clinical supervision.
• Excellent training opportunities towards licensure, Tuition Reimbursement, Education Leave, and a Wellness Program, among others.
• Flexible schedules, hybrid telework.
• Mileage reimbursement and commuter benefits.
• Competitive salaries, comprehensive benefits, and pension plans for regular employees.
• Participation in student loan repayment programs.

 

Minimum qualifications include:

Licensure/Certification

Psychiatric Social Worker I: Registration with the Board of Behavioral Sciences as an Associate Clinical Social Worker. An individual hired in this classification must become licensed within six years from the original date of registration as an Associate Social Worked issued by the State of California.

 

Psychiatric Social Worker II: Current California license as a Licensed Clinical Social Worker.

 

Marriage & Family Therapist I: Registration with the Board of Behavioral Sciences as an Associate Marriage and Family Therapist. An individual hired in this classification must become licensed within six years from the original date of registration as an Associate Marriage and Family Therapist issued by the State of California.

 

Marriage & Family Therapist II: Current California license as a Licensed Marriage and Family Therapist.

 

Education and Experience 

Any combination of education and experience that would likely provide the required knowledge, skills and abilities is qualifying. A typical way to qualify is a Master's degree in Social Work, Social Welfare or a closely related field.

 

Salary:

Psychiatric Social Worker I/Marriage & Family Therapist I:

$43.56 - $54.46 Hourly

$90,604.80 - $113,276.80 Annually

 

Psychiatric Social Worker II/Marriage & Family Therapist II:

$48.98 - $61.26 Hourly

$101,878.40 - $127,420.80 Annually

 

How to Apply

To apply for this exciting career opportunity, the following materials must be electronically submitted online at: https://www.governmentjobs.com/careers/sanmateo/jobs/4549175/psychiatric-social-worker-marriage-family-therapist-i-ii-open-and-promotional

 

• Employment Application Form
• Responses to the supplemental questions
• Please select “(Adult) Outpatient Clinic-Redwood City, South County Clinic ” in the Supplemental Questions section.

 

For any recruitment related questions please contact Carolyn Burns at cburns1@smmcgov.org.

 

Applications are only accepted online.

The City of Newark is seeking energetic, dynamic and skilled Senior Civil Engineer to support Capital Improvement Projects. This position offers an exciting opportunity to manage transformative projects and play a crucial role in Newark’s growth and infrastructure improvement.

The Senior Civil Engineer-Capital Improvement Projects (CIPs) will be instrumental in overseeing projects that shape our city’s infrastructure and public spaces. This key role involves planning, designing, and delivering high-quality projects such as roadway improvements, parks enhancements, and utility upgrades. The Senior Civil Engineer will oversee project budgets, schedules, and contracts while ensuring compliance with local, state, and federal standards.

The position reports to the City Engineer and will act as a trusted liaison between the City and the Newark community. If you’re a collaborative professional with a passion for balancing innovation and compliance in a dynamic and growing community, we’d love to have you on our team!

As part of Newark’s Public Works Department, the Senior Civil Engineer will deliver innovative solutions that meet Newark’s long-term infrastructure goals. If you’re passionate about improving public infrastructure and enjoy managing impactful projects in a collaborative environment, we encourage you to apply!

EXPERIENCE AND TRAINING
Any combination of education and experience that would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualifications would be:

Education/Training:

• Equivalent to a Bachelor’s degree from an accredited college or university with major course work in civil engineering or a related field.

Experience:

• Five (5) years of increasingly responsible experience in professional civil engineering work, including two years of supervisory and project management responsibility.

License:

• Possession of a valid driver license and a satisfactory driving record throughout employment.
• Current registration as a Civil Engineer in the State of California.

 

Want to make a difference in the lives of the Latin X in the community and work in a dynamic, team-oriented, learning environment?

 

San Mateo County Health’s, Behavioral Health and Recovery Services North County Adult Outpatient Clinic has a career opportunity in the heart of Daly City, for a Spanish Speaking Psychiatric Social Worker/Marriage and Family Therapist I/II to serve immigrants to first and second-generation LatinX adults and other underserved multi-cultural, multi-ethnic clients facing the largest barriers to services and support every day. The clinic is located in Daly City’s government center, within walking distance of Daly City BART, and has access to I-280.

 

Exciting news! Candidates have the opportunity to receive a sign-on bonus of up to $15,000. The sign-on bonus will be in 3 phases and will be prorated for part-time positions. Restrictions Apply. Please see link for details. https://jobs.smcgov.org/hiring-incentives/

 

The County offers an excellent benefits package that is available to spouses, domestic partners, and other dependents. Visit https://www.smcgov.org/hr/employee-benefits to learn more about our employee benefits.

 

What we offer:

• We offer a highly collaborative supportive multi-disciplinary team environment with close partnerships with community agencies;
• Very diverse, and rich experiences working with communities of color in the client’s preferred language
• Participation in health equity initiatives to address race disparities;
• Opportunities to work with the LGBTQ population;
• Clinical supervision towards LCSW/MFT licensure;
• Excellent training opportunities towards licensure, Tuition Reimbursement, Education Leave
• Participation in the Employee Wellness Program and other programs promoting a work-life balance
• Flexible schedules/hybrid telework; up to 2 days a week of remote/telecommuting
• Commute Alternative Program, Mileage reimbursement, and use of County cars
• Completive salaries, and comprehensive benefits, including deferred compensation and pension plan for regular employees.

 

Currently we have one Full-time Regular vacancy for a Spanish Speaking Psychiatric Social Worker or Marriage and Family Therapist in Daly City. Experienced clinicians and those looking to gain experience are encouraged to apply.

 

The outpatient clinician will provide specialty outpatient mental health services to adults living in the Northern regions of San Mateo County. The target population are adults 18 years of age and older presenting with a serious mental illness and severe functional impairments. Principal duties will include assessment and diagnosis, care coordination, case management, group and individual psychotherapy, crisis intervention and rehabilitation services. The Clinician will provide treatment in an outpatient clinic setting.

 

The ideal candidates will possess: 

• A current license as either a Licensed Clinical Social Worker or Marriage and Family Therapist;
• Solid clinical treatment, assessment, diagnostic and evaluation skills;
• Knowledge of principles, techniques and trends in counseling, psychotherapy, clinical case management, crisis management and various treatment modalities;
• Experience/interest in providing treatment for adults with serious mental illness;
• Experience/interest in delivering services to adults who have co-occurring mental health and substance use disorders;
• Experience/interest in delivering services in specialty areas for adults and older adults and/or transitional age youth;
• Excellent documentation skills: progress notes, assessments, client care plans, etc.;
• Demonstrated expertise, skill and interest in working with a broad range of clients of diverse cultures and backgrounds, such as Latino, Pacific Islander, African American, and LGBTQ, and an ability to provide culturally appropriate and proficient services;
• Skill in establishing and maintaining productive working relationships with families, co-workers, other professionals, collaborative partners and the public;
• Extensive knowledge of/interest in learning the available community resources within the County of San Mateo and its neighboring counties;
• Experience/interest in using electronic health/medical record systems (e.g. AVATAR, SOARIAN)
• Fluency in any of the threshold languages: Spanish, Tagalog, Chinese (Cantonese/Mandarin) or Russian; and experience providing clinical services using bilingual skills.

 

Minimum Qualifications

Licensure/Certification

Psychiatric Social Worker I: Registration with the Board of Behavioral Sciences as an Associate Clinical Social Worker. An individual hired in this classification must become licensed within six years from the date of original registration as an Associate Clinical Social Worker issued by the State of California.

Psychiatric Social Worker II: Current California license as a Licensed Clinical Social Worker.

Marriage & Family Therapist I: Registration with the Board of Behavioral Sciences as an Associate Marriage and Family Therapist. An individual hired in this classification must become licensed within six years from the original date of registration employment as an Associate Marriage and Family Therapist issued by the State of California.

Marriage & Family Therapist II: Current California license as a Licensed Marriage and Family Therapist.

 

Education and Experience 

Any combination of education and experience that would likely provide the required knowledge, skills and abilities is qualifying. A typical way to qualify is a Master's degree in Social Work, Social Welfare or a closely related field.

 

Salary:

Psychiatric Social Worker I/Marriage & Family Therapist I:

$43.56 - $54.46 Hourly

$90,604.80 - $113,276.80 Annually

 

Psychiatric Social Worker II/Marriage & Family Therapist II:

$48.98 - $61.26 Hourly

$101,878.40 - $127,420.80 Annually

 

How to Apply

To apply for this exciting career opportunity, the following materials must be electronically submitted online at: https://www.governmentjobs.com/careers/sanmateo/jobs/4549175/psychiatric-social-worker-marriage-family-therapist-i-ii-open-and-promotional

• Employment Application Form
• Responses to the supplemental questions
• Please select “(Adult) Outpatient Clinic-Daly City, North County Clinic” in the Supplemental Questions section.

For any recruitment related questions please contact Carolyn Burns at cburns1@smmcgov.org.

 

Applications are only accepted online.

San Mateo Medical Center is currently seeking two regular, full-time Clinics Managers.

San Mateo Medical Center operates multiple clinics throughout San Mateo County. To learn more about our clinics, please visit: https://www.smchealth.org/smmc-find-location

The role of Clinics Manager is integral to the mission and vision of San Mateo Medical Center. We are seeking experienced supervisors and/or managers of outpatient clinics to apply for this opportunity. Bring your creativity, innovation, and experience and join a team of professionals to build a robust system of care for the patients we serve.

San Mateo Medical Center is a public hospital and clinic system fully accredited by The Joint Commission. The Medical Center operates outpatient clinics throughout San Mateo County and an acute-care hospital in San Mateo. The mission of San Mateo Medical Center is to "partner with patients to provide excellent care with compassion and respect." As part of an integrated Health System, the Medical Center serves the healthcare needs of all residents of San Mateo County, with an emphasis on education and prevention.

We are seeking two clinic managers who will operate under the general direction of the Deputy Director of Ambulatory Care. The clinic managers plan, coordinate, direct, manage, supervise and evaluate the full range of programs and services offered at the community-based health clinics; recommend, develop, implement and evaluate goals, objectives, policies and procedures related to clinics; provide leadership and coordination to community groups, public and private agencies, advisory boards and volunteers in planning and implementing clinic services; and provide highly complex staff support to senior-level management. The clinic managers also lead and participate in complex performance improvement activities; develop systems to track the progress of strategic initiatives, departmental operational goals, and communicate progress in key forums; develop productive relationships with labor partners while navigating operational needs and developing and sustaining effective employee engagement processes. The clinic managers exercise direct and indirect supervision over a diversified clinical and support staff team.

The ideal candidates will have working knowledge of clinic operations, particularly in outpatient clinics that offer primary care, adolescent care, and pediatrics, as well as in budgeting and scheduling. The ideal candidates will also be experienced in change management, improving patient satisfaction scores, and continuous process improvement (Lean). Experience in a public/safety net clinic is highly desirable. The ideal candidates will also have the ability to lead complex performance activities.

We want to hear from leaders who are committed to public service and improving their community. If you enjoy working with dedicated, compassionate professionals and you are looking for a rewarding challenge that will take your career to the next level, then we want you!

Examples Of Duties

Duties may include, but are not limited to, the following:

• Plan, direct, monitor, coordinate and evaluate the operations and service delivery programs of a regional health clinic or clinics, including needs assessment, program design and planning, implementation, evaluation, and regulatory enforcement.

• Direct, coordinate, and participate in the development and implementation of program goals, objectives, policies, procedures, and priorities that balance both mandated services and community health care needs.

• Assess the quality of patient care; develop and generate community support for changes or enhancements to service delivery methods; advocate for patients with medical staff to ensure appropriate care is provided.

• Monitor census/patient flow and project future patient care demands; develop staffing schedules and assignments to provide the necessary level and type of care.

• Develop, present, and advocate for clinic funding; administer and monitor the approved budget to ensure the accomplishment of clinic care objectives within budget restrictions.

• Act as liaison between senior-level management, advisory boards and commissions, regulatory bodies, and program staff to ensure that all appropriate policies and guidelines are followed, and that programs are funded with adequate resources to maintain mandated and expected levels of service.

• Maintain an effective working relationship with a variety of public and private organizations, including other Health Services Agency staff, County departments, and agencies.

• Consult with other program managers on relevant program issues; develop alternative strategies for dealing with community health needs and assist in the implementation of solutions as necessary.

• Act as advocate and spokesperson in the community in support of programs and services; interpret, explain, and direct the enforcement of community health-related standards, codes, and regulations.

• Provide highly complex staff assistance to senior-level management and related commissions and advisory boards on program issues.

• Prepare a wide variety of detailed written reports, policies, procedures, and contracts.

• Perform related duties as assigned.

Qualifications

Education and Experience: Any combination of education and experience that would likely provide the required knowledge, skills, and abilities is qualifying. A typical way to qualify is:

• Three years of administrative or managerial experience in a healthcare delivery, social, or community services organization, including significant responsibility for one or more of the following: program and budget development, program service delivery, funding, utilization, coordination of community resources, or program evaluation.

Important Information

Applications for this position will only be accepted online. If you are currently on the County's website, you may click the "Apply" button. If you are not on the County's website, please go to jobs.smcgov.org to apply. Responses to the Supplemental Questionnaire must be submitted in addition to the standard County employment application form. A resume will not be accepted as a substitute for the required application materials. Online applications must be received by the Human Resources Department before midnight on the final filing date.

Tentative Recruitment Schedule

• Final Filing Date: Thursday, February 13, 2025, 11:59 PM PST

• Application Screening: Week of February 17, 2025

• Combined Civil Service and Departmental Interviews: Week of March 3, 2025

 

Are you interested in gaining valuable work experience in the field of law enforcement? The San Mateo County Sheriff's Office is now accepting applications for the 2025 Sheriff's Summer Internship Program!

The Summer Internship Program will run for 12 weeks from June 9 to August 29, 2025. The Sheriff’s Office is searching for up to 20 Summer Interns to perform a variety of administrative functions throughout the following divisions of our office:

• Corrections
• Court Security & Transportation
• Criminal Records
• Emergency Services
• Fiscal / Accounting
• Forensic Lab
• Patrol
• Property & Evidence
• Sheriff’s Activities League
• Technical Services
• Training

Interns will work a maximum of 20 hours per week. Work schedules will fall during the standard work week -- Monday through Friday, between the hours of 8 a.m. and 5 p.m. There may be room for scheduling flexibility to be further discussed during the placement portion of the hiring process.

IMPORTANT NOTE: Candidates selected to fill these internship positions must submit to a thorough pre-employment background investigation prior to receiving a final offer of employment.

 

Examples Of Duties:

• Support assigned unit/division in its operations
• Answer telephones
• Proofread reports and flyers
• Prepare correspondence and materials for meetings and presentations   
• Enter, analyze, and monitor data
• Maintain office supply inventory
• Scan and file documents
• Develop and prepare forms, records, reports, spreadsheets, and schedules

 

Qualifications:

To apply, the following criteria must be met:

• A high school diploma or equivalent educational certification is required.
• Applicants should possess the legal right to work in the United States.
• Successful completion of a comprehensive background investigation is required for employment.
• Interns assigned to roles in the Forensic Lab, Correctional Facilities, or working with youth must participate in a medical clearance process prior to hire.

 

Ideal Candidates will possess:

• Strong computer skills (Microsoft Office experience preferred)
• Excellent organizational skills and keen attention to detail
• Strong customer service and teamwork skills
• Ability to adapt to rapidly changing priorities  
• Excellent oral and written communication skills   
• Ability to maintain confidentiality
• Desire to learn and share knowledge with others

Strong preference will be given to candidates actively pursuing an education or career in law enforcement or a related field.

Application/Examination:

If you are interested in being considered for this Internship, please submit the following items in Word or PDF format via email.

1. Resume
2. Cover Letter that covers the following topics:
   1. Why you are interested in a Summer Internship with the San Mateo County Sheriff’s Office
   2. Why you are the ideal candidate for this position
   3. Your current or anticipated course of study and/or your work experience that aligns with a career in law enforcement
   4. Which division of the Sheriff’s Office you would prefer to work in and why
3. A copy of your high school diploma or equivalent educational certification 

Please include the words "Sheriff's Office - Summer Intern 2025" in the subject line of the email submission. Please send the required materials via email to:

Dorothy Brandt, Management Analyst - Sheriff's Office

Email: dhalley@smcgov.org

Application materials will be reviewed as they are received, and well-qualified candidates will be contacted by the Sheriff's Office for an interview. Applicants who meet the minimum qualifications are not guaranteed advancement through any subsequent phase of the examination.

Apply immediately. Application materials will be accepted until the positions are filled. This posting is open on a continuous basis and selections may be made at any time within the process.

NOTE: Application materials are only accepted via e-mail. Materials sent via regular mail and/or fax will not be accepted. Submittals that do not include all required elements (Resume, Cover Letter, and Proof of Education) will not be considered.