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Now Hiring: Contracts Administration, Operation & Compliance (CAOC) Director

Are you a strategic leader with a passion for contract management and compliance? San Francisco International Airport (SFO) is seeking a Contracts Administration, Operation & Compliance (CAOC) Director to build and lead a new team of professionals and consultants dedicated to transforming contract lifecycle management.

In this high-impact role, you will drive major improvements in how SFO contracts are procured, administered, and monitored for compliance. You’ll oversee policy development for contract negotiations, administration, operations, and compliance while managing three key functional teams: Contracts Administration, Contracts Operations, and Contracts Compliance.

This position collaborates with contract project managers, SFO leadership, and citywide departments such as the Controller’s Office and the City Administrator’s Office, as well as industry partners. Your mission? To create a centralized, proactive framework that minimizes risk, enhances compliance, and strengthens contract resilience across the Airport.

What You’ll Do

• Lead a new team to enhance contract lifecycle management
• Oversee procurement, administration, and compliance strategies
• Work with key stakeholders across SFO and the City & County of San Francisco
• Develop policies to improve contract efficiency and mitigate risk
• Foster a customer-focused approach to support SFO divisions

What We’re Looking For:

• Experienced leader in contract administration and compliance
• Strong policy development and implementation skills
• Ability to collaborate across departments and industries
• Strategic thinker with a results-driven approach

Join us in shaping the future of contract management at one of the world’s leading airports! Apply today and be part of SFO’s commitment to excellence.

To learn more about this job opportunity and apply, copy and paste the URL below into your browser. https://careers.sf.gov/l?go=azWIiGXm

How to qualify

Education: Possession of a baccalaureate degree from an accredited college or university AND

Experience: Four (4) years of experience managing a section with oversight of contract negotiation, administration, operation, or compliance within a large organization, all of which includes experience supervising professionals.

Substitution:

1. Additional experience as described above may be substituted for the required degree on a year-for-year basis (up to a maximum of two (2) years). Thirty (30) semester units or forty-five (45) quarter units equal one year.
2. Possession of a graduate degree (Master’s degree or higher) from an accredited college or university with major coursework in specialized subject matter areas such as public or business administration, economics, finance, business law, contract law, public policy, or other fields of study closely related to the essential functions of the job may be substituted for one (1) year of required experience.

Senior Management Analyst I/II | Management Analyst

$100,608 - $145,596 Annually | Senior Management Analyst I/II

$86,784 - $105,480 Annually | Management Analyst

Plus excellent benefits

APPLICATION DEADLINE:  Up to two positions available. Apply by Friday, May 2, 2025. Applications reviewed on a regular basis

THE CITY is focused on enhancing our community members’ quality of life through well-designed services and a positive workplace culture. San Rafael is the economic and cultural heart of Marin County, and its high quality of life is centered on its commercial districts, engaged neighborhoods, active lifestyle, and natural environment. San Rafael, with a population of approximately 60,000, is a full-service city with a City Council/City Manager form of government with 12 departments, more than 400 employees, and a fiscal year 2024-2025 annual budget of approximately $180 million. The City’s vision is to be a vibrant economic and cultural center reflective of its diversity. The City Council is engaged and seeks to strengthen the urban and commercial areas as well as sustain the beautiful natural environment. 

San Rafael’s Organizational culture framework is an initiative called “Together San Rafael.” City employees are our greatest asset, and we seek talented individuals with diverse backgrounds who are creative, curious, and excited about a challenge. We are a results-driven team focused on the needs of community members. The Together San Rafael initiative is focused on modernizing City services and increasing the engagement of employees. This initiative recognizes the interconnectedness of the customer and employee experience. 

THE POSITION

The City is recruiting for up to two full-time Senior Management Analyst I/II or Management Analysts, who will join a team of talented Analysts across City Departments. In addition to establishing a list for future analyst vacancies, the City is also currently recruiting to fill an analyst vacancy within the Community Services Division and the City Manager's Office. These positions provide professional, advanced staff-level assistance to executive or other management level staff, performing a wide variety of responsible and complex administrative and analytic duties within their Department and cross-departmentally.

THE CITY MANAGER'S OFFICE

The City Manager’s Office consists of the City Manager, Assistant City Managers, Community Services division, Parking division, and Sustainability division. The City Manager, along with the Assistant City Managers, advises the City Council on policy matters and manages the operations of the City with economy, efficiency, equity, and effectiveness. The City Manager's office carries out the policy and directions of the Mayor and City Council. It supports the Council's efforts to engage in legislative advocacy on the local, state, and national level, advocating the City's interests and increasing the City's influence as a leader in good government.

THE COMMUNITY SERVICES DIVISION

San Rafael is committed to creating a more inclusive and equitable city where every resident has the opportunity to thrive. With this in mind, the City has established a new Community Services Division of the City Manager’s Office.

The Division is dedicated to enhancing the quality of life for all residents, with a special focus on disadvantaged, historically underserved, and vulnerable populations. This Division is at the forefront of addressing critical social issues, including homelessness response, and other services that uplift community members in need.

The Division’s mission is to develop and implement innovative strategies and programs that provide comprehensive support to those in need, ensuring access to vital resources, fostering community resilience, and promoting overall well-being, with a focus on equity.

As a leader in this dynamic and evolving field, the Community Services Division works collaboratively with local agencies, community organizations, and stakeholders to deliver services that are compassionate, effective, and responsive to the unique needs of our community.

IDEAL CANDIDATE

The ideal candidate for a Senior Management Analyst I/II or Management Analyst role in the City Manager's Office will have a mixture of the following skills:

• Experience in using data for performance improvement, evaluating outcomes, and conducting internal and external data analysis.
• Proven experience in contract development and monitoring.
• Excellent interpersonal, facilitation, analytical, public speaking, problem-solving, and project management skills.

In addition, a successful candidate for the Community Services Division will have:

• Knowledge of the national landscape of homelessness assistance programs, including federal and state regulations, evidence-based practices, and HMIS data and metrics.
• Experience in human services, homelessness or housing programs, behavioral health, public health, or a related field.
• Strong understanding of social, economic, and political issues affecting low-income children, families, and communities, particularly in the context of homelessness assistance programs.

ESSENTIAL DUTIES AND RESPONSIBILITIES (including but not limited to)

Senior Management Analyst I/II

This list is meant to be representative, not exhaustive. CLICK HERE for the full list.

• Assists or leads projects, tasks, and assignments that are priorities for the Mayor and City Council and/or the senior management staff.
• Assumes direct responsibility for managing a variety of projects and programs; oversee assigned administrative support functions including budget.
• Manages or participates in special projects including complex research of new programs and services, budget analysis and preparation, and feasibility analyses; prepare and present reports; participates in a variety of Department operations.
• Assists in the preparation of ordinances and other supporting program documents; prepares and monitors program contracts and related proposals; monitors compliance with applicable contractual agreements.
• Reviews council reports to ensure financial information is accurate and that policy issues have been addressed in advance.

Management Analyst

This list is meant to be representative, not exhaustive. CLICK HERE for the full list.

• Plans, organizes, coordinates and implements day to day program assignments
• Conducts research, and analyzes work procedures, policies, etc. to evaluate and improve the effectiveness of assigned programs.
• Analyzes federal and state laws and regulations as they relate to assigned programs and develops and implements changes as necessary based on analysis.
• Prepares comprehensive written reports regarding program activities.
• Interacts with other City staff, City council, community representatives, and citizens regarding programs.

EDUCATION/EXPERIENCE

Senior Management Analyst

Any combination of education and experience that demonstrates possession of the requisite knowledge, skill and abilities. A typical way to obtain these would be:

Equivalent to graduation from an accredited four-year college or university with major course work in public administration, business administration or a related field. A master’s degree in public administration, public policy, or business administration is highly desirable.

• Senior Management Analyst I
  • Three to four years of progressively responsible analytical experience.

• Senior Management Analyst II
  • Five years or more of experience performing increasingly complex, professional, analytical work with a high degree of autonomy.

Management Analyst

Bachelor’s degree in public/business administration or related field and four years of experience in program administration.

All classifications: A valid CA driver’s license

BENEFITS

The Senior Management Analyst I/II is a regular position of the City’s San Rafael Mid-Management Employee Association (SRMMEA) and is eligible to receive benefits including but not limited to:

• MEDICAL | City group health coverage, with the City paying a fixed dollar amount toward the cost of the monthly insurance premium. Employee only: $950.00; Employee plus one: $1,900.00; Family: $2,400.00
• DENTAL AND VISION | Premium fully paid for employee plus eligible dependents.
• VACATION LEAVE | 15 days annually, increases after 5 years of service
• SICK LEAVE | 12 days annually
• ADMINISTRATIVE LEAVE | 10 days each calendar year, prorated if hired after the first of the year
• HOLIDAYS | 12 paid City holidays plus 1 floating holiday per year
• BEREAVEMENT LEAVE | Up to 5 days paid leave
• END OF LIFE CARE LEAVE | Up to 80 hours paid leave
• PAID PARENTAL LEAVE (if eligible) | Up to 300 hours paid leave. SRMMEA employees also contribute to State Disability Insurance (SDI)
• LIFE INSURANCE & AD&D | $300,000
• LONG TERM DISABILITY | 66.67% of salary, up to $7,500 per month
• RETIREMENT | Enrollment in the Marin County Retirement System (MCERA) pension plan, a defined benefit retirement program
  • Tier 2 - hired on or after 7/1/2011: 2% @ 55, Average of 3 highest years
  • Tier 3 PEPRA - hired on or after 1/1/2013: 2% @ 62, Average of 3 highest years
• DEFERRED COMPENSATION | City will contribute one percent (1.06%) of base pay into a City-provided deferred compensation plan
• GYM MEMBERSHIP REIMBURSEMENT | Up to $198 per year
• BILINGUAL PAY (if eligible) | Up to $250 per month

The Management Analyst is a regular position of the City’s AFSCME / Local 1 – Confidential Unit and is eligible to receive benefits including but not limited to:

• MEDICAL | City group health coverage, with the City paying a fixed dollar amount toward the cost of the monthly insurance premium. Employee only: $950.00 | Employee plus one: $1,900.00 | Family: $2,400.00
• DENTAL | Premium fully paid for employee plus eligible dependents.
• VISION | Premium fully paid for employees.
• VACATION LEAVE | 10 days annually, increases after 3 years of service
• SICK LEAVE | 12 days annually
• HOLIDAYS | 12 paid City holidays plus 1 floating holiday per year
• BEREAVEMENT LEAVE | Up to 5 days paid leave
• END OF LIFE CARE LEAVE | Up to 80 hours paid leave
• PAID PARENTAL LEAVE (if eligible) | Up to 300 hours paid leave. SRMMEA employees also contribute to State Disability Insurance (SDI)
• LIFE INSURANCE & AD&D | $5,000
• LONG TERM DISABILITY | 66.67% of salary, up to $1,000 per month
• RETIREMENT | Enrollment in the Marin County Retirement System (MCERA) pension plan, a defined benefit retirement program
  • Tier 2 - hired on or after 7/1/2011: 2% @ 55, Average of 3 highest years
  • Tier 3 PEPRA - hired on or after 1/1/2013: 2% @ 62, Average of 3 highest years
• DEFERRED COMPENSATION | City will contribute one percent (1.06%) of base pay into a City-provided deferred compensation plan
• GYM MEMBERSHIP REIMBURESEMENT | Up to $198 per year
• BILINGUAL PAY (if eligible) | Up to $250 per month

The Department:
The responsibilities of the City Attorney's Office broadly consist of representing and advising the City Council, City officials, and employees of all City departments in all matters of law pertaining to their offices and departments. This includes appearing on behalf of the City in legal actions or proceedings, providing the City Council with information and advice on wide range of legal matters including litigation and new legislation, and staffing City Council and City Board and Commission meetings as necessary. The City Attorney's Office provides legal advice and support on matters initiated by the City Council, City Manager's Office, and all City departments. Typical work includes research and opinion on various issues; review and negotiation of contracts, leases, or permits; drafting employee policies; review and drafting of resolutions, ordinances, and agenda reports; and preparation of responses to Public Records Act requests.
 
The Position:
The City is recruiting to fill one (1) Assistant City Attorney position. Ideally, the position will be assigned to act as the primary advisor to the City’s Human Resources Department, with additional general municipal areas of work for other departments including but not limited to finance, governance, conflicts of interest, open meetings, and public records.
 
The position is expected to perform a wide variety of legal services ranging from litigation (or litigation management) of  administrative matters (such as internal disciplinary appeals, PERB UPC charges, and CalPERS determinations) to collective bargaining and MOU review/drafting; legal research and drafting opinions; negotiating contracts; drafting disciplinary documents; drafting resolutions and ordinances; providing on-call legal support to all divisions of the Human Resources Department (records, benefits, testing, classification, labor, workers compensation, recruitment, safety, risk management, etc.); and, staffing commission meetings such as the Civil Service Commission and Salary Setting Commission. This position is also expected to perform other duties as assigned.
 
The ideal candidate will have superior legal analytical ability and excellent research, writing and oral communication skills and the ability to deal effectively with City employees, opposing counsel, elected and appointed officials, and members of the public.
 
The ideal candidate will also have experience defending  allegations of misconduct in personnel matters, significant experience advising on human resource issues, including Fair Labor Standards Act, Meyers-Milias-Brown Act, labor negotiations, California Public Employees’ Retirement Law, state and federal benefits/leave laws, state and federal employment-related tax laws, and experience providing training in laws, regulations, policies and best practices in personnel management and workplace misconduct

This is a professional position in the Unclassified Service, is an “at-will” position, and the incumbent serves at the discretion of the City Manager. This position is responsible for performing a broad range of duties, which deal with more complex issues. An incumbent in this classification must exercise independent judgment and discretion; manage, control, and direct employees; and formulate administrative policies for the effective use of assigned personnel. The position requires a demonstrated ability to work well with management, professional and administrative support employees in the Office; with clients, professionals, managers, City’s executive management team and all City Departments and elected and appointed officials from the City and various boards, commissions, and committees. An incumbent in this classification must demonstrate strong ethical, professional, and service-oriented leadership and interpersonal skills, set a good example; and correctly apply and abide by the tenets of the City’s Code of Ethics and Values.
 
This recruitment may be used to fill multiple positions in this, or other divisions or departments. If you are interested in employment in this classification, you should apply to ensure you are considered for additional opportunities that may utilize the applicants from this recruitment.

Additional Information: 
Applications must be filled out completely (e.g. do not write “see resume, NA, or personnel file.”). To receive consideration for the screening process, candidates must submit a 1) Cover Letter 2) Resume, and 3) Writing Sample of maximum 5 pages (appropriate examples would be a staff report, public legal memo, redacted memo).  Incomplete applications will not be considered.
 
Application packets may be submitted online through the “Apply Now” feature on the job announcement at www.santaclaraca.gov. This job posting is open until filled: Applications will be reviewed on a monthly basis. If you are interested in applying you are encouraged to apply as soon as possible, before the posting is closed, which may happen at any time.

THIS RECRUITMENT MAY BE USED TO FILL MULTIPLE POSITIONS IN THIS, OR OTHER DIVISIONS OR DEPARTMENTS BESIDES THE POSITIONS LISTED BELOW.  IF YOU ARE INTERESTED IN EMPLOYMENT IN THIS CLASSIFICATION, YOU SHOULD APPLY TO ENSURE YOU ARE CONSIDERED FOR ADDITIONAL OPPORTUNITIES THAT MAY UTILIZE THE APPLICANTS FROM THIS RECRUITMENT. MEETING THE MINIMUM QUALIFICATIONS DOES NOT GUARANTEE ADMITTANCE INTO THE EXAMINATION PROCESS.  ONLY THE MOST QUALIFIED CANDIDATES WHO DEMONSTRATE THE BEST COMBINATION OF QUALIFICATIONS IN RELATION TO THE REQUIREMENTS AND DUTIES OF THE POSITION WILL BE INVITED TO TEST OR INTERVIEW. 

 

The annual salary range for this position is $213,185.04 - $275,895.96.  This position will be filled at or near the minimum of the salary range.
 

Minimum Qualifications

EXPERIENCE
• J.D. or L.L.B. from an accredited law school;
• Six (6) years recent experience in the general practice of law.  Four (4) years of the qualifying experience must include dealing with municipal, county or state governmental agencies in the State of California;
• One year of supervisory experience is desirable; and
• Trial experience is highly desirable.

CERTIFICATION
• Active member in good standing of the State Bar of California is required;
• Admission to the Federal District Court and Federal Appeals Court Bar is desirable.

LICENSE:
Possession of an appropriate California driver's license is required.

OTHER REQUIREMENTS
Must be able to perform all of the essential functions of the job.

Follow this link to view the entire Class Specification which includes more information on Typical Duties and Knowledge, Skills, and Abilities.
SPECIAL CONDITIONS
May be required to work odd and unusual hours.

CONFLICT OF INTEREST
Incumbents in this position are required to file a Conflict of Interest statement upon assuming office, annually and upon leaving office, in accordance with City Manager Directive 100.

Federal law requires all employees to provide verification of their eligibility to work in this country. Please be informed that the City of Santa Clara will not sponsor, represent, or sign documents related to visa applications/transfers for H1B or any other type of visa which requires an employer application.  
The City of Santa Clara is an equal opportunity employer. Applicants for all job openings will be considered without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, veteran status or any other consideration made unlawful under any federal, state or local laws. The City of Santa Clara is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at (408) 615-2080 or HumanResources@santaclaraca.gov.