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**THIS IS A LATERAL RECRUITMENT - OPEN ONLY TO CURRENT or RECENT POLICE DISPATCHERS**

Public Safety Dispatcher II (Lateral) is the full journey level class within the Public Safety Dispatcher series performing the full range of dispatcher duties. Positions at this level are distinguished from the Public Safety Dispatcher I level by independent performance of the range of duties, applying well developed program area knowledge, training new employees, and implementing new procedures. Positions at this level are fully aware of the operating procedures and policies of the work unit. Work is normally reviewed only on completion and for overall results. Positions in this class series are flexibly staffed and are generally filled by advancement from the “I” level or when filled from the outside, require prior experience.

QUALIFICATIONS

The following generally describes the knowledge and ability required to enter the job and/or be learned within a short period of time in order to successfully perform the assigned duties.

Knowledge of:
Operations, services, and activities of a public safety telecommunications and dispatch center.
Operational characteristics of modern public safety telecommunications equipment including computer aided dispatch systems and multi-channel radio systems.
Law enforcement and emergency service procedures for responding to and handling reported incidents.
Techniques of questioning for both emergency and non-emergency calls.
Methods and techniques of receiving, prioritizing, and dispatching emergency and non-emergency calls for service.
Functions of the Public Safety Department and other City departments.
Geographic features and locations within the area served.
English usage, spelling, grammar, and punctuation.
Modern office procedures, methods, and computer equipment.
Pertinent federal, state, and local laws, codes, and regulations.
Methods and techniques of telephone etiquette.
Methods and techniques of conflict resolution.
Principles and procedures of record keeping.

Ability to:
Respond to and resolve difficult and sensitive citizen inquiries and complaints.
Effectively communicate and elicit information from upset and irate callers.
Speak clearly and concisely in an understandable voice via radio and telephone and in person.
Hear and distinguish radio voice traffic within normal levels and over background noise.
Make independent decisions that affect the safety of public safety personnel, citizens, and property such as those involved in determining the urgency of requests received and the appropriate action to take.
Dispatch police units quickly and effectively.
Think quickly, calmly, and clearly in emergency situations.
Perform multiple tasks simultaneously.
Operate a variety of telecommunications receiving and transmitting equipment including radio transmitting communication equipment, teletype equipment, and computer equipment.
Operate specialized public safety computer systems and applications.
Read and interpret maps and other navigational resources and give directions.
Type and enter data accurately at a speed necessary for successful job performance.
Work under pressure, exercise good judgment, and make sound decisions in emergency situations.
Understand and follow oral and written instructions.
Interpret, apply, and explain applicable federal, state and local policies, procedures, laws, codes and regulations including police records retention and dissemination policies and procedures.
Maintain composure, alertness and concentration while working for extended periods of time.
Compile, maintain, process, and prepare a variety of records and reports.
Deal tactfully and courteously with the public reporting emergencies and seeking information or filing a report.
Communicate clearly and concisely, both orally and in writing.
Establish and maintain effective working relationships with those contacted in the course of work.

Education and Experience Guidelines - Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be:

Dispatcher II

Education/Training: Equivalent to the completion of the twelfth grade supplemented by successful completion of the basic dispatcher course.

Experience: Two years of experience comparable to that of a Dispatcher I with the City of Ceres.

License or Certificate: Possession of, or ability to obtain, a valid P.O.S.T. Dispatcher Certificate.

EXAMINATION PROCESS 

Those applicants who meet the employment qualifications will be contacted via email regarding the next step in the recruitment process, an initial interview. Those candidates who achieve a passing score on the initial interview will be invited for a Chief's interview.  Successful candidates from the interview will be placed on an eligibility hiring list for hiring consideration.

SELECTION PROCESS 

Offers of employment will be subject to successful completion of a pre-employment background check, fingerprint clearance, physical examination, psychological evaluation, including a drug test.  An additional condition of employment includes employment verification and authorization to work in the United States, by completing the I-9 verification form designated by the USCIS.

TOOLS AND EQUIPMENT USED

Communications switchboard, including computer-aided systems, desktop and laptop computers including word processing software, copy machine, fax machine and two-way radio system.

PHYSICAL DEMANDS - The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to sit for extended periods, talk and hear radio and telephone conversation without aid.  The employee is occasionally required to walk.  The employee is frequently required to use hands to finger, handle, or feel objects, tools, or controls; and reach with hands and arms.

The employee must occasionally lift and/or move up to 10 pounds.  Specific vision abilities required by this job include close vision and the ability to adjust focus.

WORK ENVIRONMENT - The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually quiet.  The office is a low-light environment.  The type and nature of calls can create periods of extended stress.

AMERICANS WITH DISABILITIES ACT     

If you are a qualified individual with a disability as defined by the ADA and you need reasonable accommodation to participate in any of the examinations administered by the City of Ceres, you must notify the Human Resources Department in writing by the final filing date or review date for the specific job. Official documentation of your functional limitations to support your request may be required.

THE CITY OF CERES IS AN EQUAL OPPORTUNITY EMPLOYER COMMITTED TO DIVERSITY

Please note: This is a DISPATCHER II LATERAL OPPORTUNITY for those EXPERIENCED in PUBLIC SAFETY DISPATCH (911). ONLY those with PUBLIC SAFETY DISPATCH experience need apply.

THIS IS A CONTINUOUS RECRUITMENT

Experience:

· One year of public safety dispatch experience comparable to that of a Dispatcher I in the City of San Mateo. 

· Experience within the last three years is highly desirable.

· Completion of the California POST Basic Police Dispatch Academy is highly desirable.

· Bi-lingual skills are highly desirable.

Training:

· Equivalent to completion of the twelfth grade 

The San Mateo Dispatch Center is a division of the Police Department and dispatches for 118 officers in two agencies.  The San Mateo Dispatch team is known throughout the County for its professionalism and desire to serve the public.  San Mateo dispatchers handle in excess of 50,000 calls for service each year, 300,000 telephone calls, 40,000 9-1-1 calls, while also handling over 2 million radio transmissions.

The Department has implemented an on-line reporting system and is continually evaluating other progressive alternative reporting forms to optimize technology.  The Dispatch Center provides contract dispatch services to the City of Brisbane and is currently seeking to expand that role as a regional dispatch services provider.  With a new police building, the City of San Mateo’s dispatch center is  the County’s newest state-of-the-art dispatch center.

The City of Menlo Park currently has an excellent opportunity for experienced Communications Dispatchers. Shift work including weekends and holidays is required.

Communications Dispatchers are responsible for receiving and dispatching emergency and non-emergency calls for the Police Department and City.  Responsibilities are centered on extensive contact with the public over the telephone, in both emergency and non-emergency situations to receive, transmit, and provide factual information and assistance.  All activities are performed within specified legal guidelines.  Incumbents are expected to work independently and exercise judgment and initiative.

A job description, including examples of typical job functions and qualifying knowledge, skills, and abilities, is available by clicking on the Job Description link.

The City of Rocklin is now accepting applications for Public Safety Dispatcher II (lateral) for the City’s Police Department to perform a variety of duties in receiving, evaluating, prioritizing, and relaying calls for emergency and non-emergency public safety assistance; dispatching appropriate units and coordinating responses of emergency personnel; operating a variety of telecommunications equipment including radio, telephone, and computer aided dispatch systems; and performing  a wide variety of specialized duties involved in emergency communications.

The Public Safety Dispatcher II is the full journey level class within the Public Safety Dispatcher series.  Employees within this class are distinguished from the Public Safety Dispatcher I by the performance of the full range of duties as assigned including providing technical and functional supervision to the Public Safety Dispatcher I.  Employees at this level receive only occasional instruction or assistance as new or unusual situations arise, and are fully aware of the operating procedures and policies of the work unit.  Public Safety Dispatchers are required to work various shifts to meet the needs of Rocklin’s state-of-the-art emergency communications center.

Please see link

THE POSITION

Tri-City is looking for multiple individuals to serve as a Clinical Therapist I for the Adult Full Service Partnership (FSP) Program.   This position is a field based position.  The Clinical Therapist I will appeal to individuals who are inspired by challenges and opportunities presented in working with an engaged and active community with moderate to severe behavioral health clients. The Clinical Therapist will report to a Clinical Supervisor.   

This position is responsible for a variety of ongoing responsibilities including, but not limited to:

• Will initiate and conduct individual, family and group counseling/psychotherapy sessions;
   
• Provide crisis intervention to mentally ill/emotionally disabled individuals, groups and families;
   
• Provide case management services on or offsite;
   
• Meet with clients for regular therapeutic interviews, guide clients in understanding of their illness and contributing personal, social and economic factors;
   
• Assist clients in developing realistic plans and advice clients on community resources;
   
• Maintain records of all activities relating to clients’ care and must adhere to Agency and service billing requirements, etc.
   
• Work on a multidisciplinary team to promote recovery and other duties as assigned, etc.

THE POSITION

Tri-City is actively recruiting for a Clinical Supervisor I for the Children’s Outpatient Program (COP) within the Child & Family Clinic. The Clinical Supervisor I position will report to the Clinical Program Manager and will supervise seven Clinical Therapists.

This position is responsible for a variety of ongoing responsibilities including, but not limited to:

• Provide individual and group supervision to COP staff; train on DMH documentation & review documentation to ensure compliance;

• Will provide guidance to subordinates on Agency philosophy, goals, objectives, policies and procedures through casework conferences, staff meetings, and work review;

• Will assist and participate in the development and coordination of in-service training and staff development programs;

• Will analyze existing caseloads and forecast resource needs; May also carry a caseload;

• Will implement and ensure compliance with mandated documentation and quality assurance requirements to ensure efficient and effective operation of the unit in compliance with federal and state regulations;

• Participate in the monthly on-call rotation and provide crisis interview & assessments;

• Other duties as assigned.

The City of Livermore is currently accepting applications for the position of Public Safety Dispatcher - Lateral.  Apply online at www.cityoflivermore.net/jobs to be considered.  This recruitment is open until filled and may close at any time.

THE POSITION

Public Safety Dispatchers receive 9-1-1 system emergency and non-emergency calls and dispatch assignments according to police procedures.  Dispatchers also provide support services; maintain records; and may be assigned to assist in processing of arrested persons. 

The City of San Mateo is currently taking applications for the position of Dispatcher I. 

This is a continuous recruitment.  Applicants are added to the employment list as they meet the minimum qualifications. 

Experience:

Some telephone or dispatcher experience is highly desirable. 

Bi-lingual skills are highly desirable.

Training:

Equivalent to graduation from high school.

Currently Dispatcher’s hours are scheduled under the 4-10 work schedule.  Employees work ten hours per day, four days per week and shift work is required.  Work schedules will vary and overtime may be required.

The City of Burlingame is accepting applications for the position of  Per Diem Communications Dispatcher

This application is for Part-Time employment only.

Our diverse family of employees welcomes you to apply. We are a small city that gets a lot done, and each member of our team is vital to our success as an organization.

We recently asked our employees what they enjoyed most about working for the City of Burlingame, and their responses fell into five general categories:

• Colleagues
• Community
• Location
• The Work
• The Benefits

Browse the Burlingame Welcome Brochure for more information about why employees love  working here or view our City of Burlingame is a Great Place to Work Video: 

Welcome Brochure 

City of Burlingame is a Great Place to Work Video

For more detailed information regarding the minimum qualifications and essential functions of the position, please review the Communications Dispatcher job description.

The Citrus Heights Police Department is the premier agency in the Sacramento region where top law enforcement professions serve with strong character, work ethic, and integrity.  This is a fast-paced agency has built its foundation on steadfast partnerships internally and within our community.  Do you have what it takes?  Join us … at CHPD where it’s all about character.

We are seeking highly motivated individuals to join our team.   Our Police Dispatchers are the “voice” of our department, providing exceptional and compassionate assistance to our residents.  The in-house Communications Center has state-of-the-art technology, innovative training and programs, solid leadership, and a unique focus on employee wellness.

THE POSITION

Employees in this position receive only occasional instruction or assistance as new or unusual situations arise and are fully aware of the operating procedures and policies within the work unit. Per Diem Police Dispatchers perform a variety of functions involved in receiving, evaluation, prioritizing and relaying calls for emergency and non-emergency public safety assistance; to dispatch appropriate units and coordinate response of emergency personnel; to perform a variety of clerical duties related to specialized records functions.  This position will be scheduled on an as-needed basis and must be able to work evenings, weekends, holidays and varied shifts.