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THE POSITION

Tri-City is looking for one individual to serve as a Program Analyst I for the Best Practices Department. The Program Analyst I will appeal to those who are passionate about project coordination and data analysis of performance measures for quality improvement of behavioral health programs.  This position will be responsible for ensuring data quality and improvement of all projects and programs within our community mental health agency. The Program Analyst I will report to a Program and Outcomes Analyst Supervisor.

This position is responsible for a variety of ongoing responsibilities including, but not limited to:

• Review of databases to determine that needed assessments and measures are submitted in a timely manner;
• Data entry of program data into required data bases;
• Acquire data from primary or secondary data sources and maintain databases/data systems;
• Develop and implement databases, data collection tools/systems, data analytics and other strategies that optimize data efficiency and quality;
• Create reports to be used for agency-wide program development, implementation and improvement;
• Prepare data to assist in required quarterly reports, annual updates, and other analyses and evaluations for all agency programs;
• Assist in the development of work products necessary for all phases of programs;
• Responsible for developing, arranging, leading and coordinating trainings and meetings to plan and review quality improvement projects and outcomes data.
• Facilitate the process for the development of agency and program performance measures;
• Ensure confidentiality and integrity of Protected Health Information (PHI) of clients served by Agency to comply with all Health Insurance Portability and Accountability (HIPAA) regulations and other duties as assigned.

Want to be involved in the full array of public safety communications services for Police/Fire and EMS? Are you interested in doing that as part of a dynamic and progressive team? 

This is an outstanding opportunity to become part of our dedicated team and to be actively involved in taking our District forward. The San Ramon Valley Fire Protection District and the San Ramon Police Department have partnered to develop a joint 9-1-1 Emergency Communications Center. Dispatchers process all incoming emergency and non-emergency calls-for-service and dispatch Police/Fire and EMS. The San Ramon Valley 9-1-1 Emergency Communications Center is an EMD Accredited Center of Excellence, certified by the International Academy of Emergency Dispatch. The Communications Center is equipped with state-of-the-art voice, data, and wireless technology utilizing TriTech CAD/RMS, Vesta 4.0, and Motorola MCC 7500 Elite. 

Below is a summary of some of the typical tasks a Public Safety Dispatcher completes. 

DUTIES:  

• Receives and processes 9-1-1, emergency and non-emergency requests for assistance, evaluates the information provided and creates CAD system events; provides pre-arrival and post-dispatch instructions to the caller or relays information to other jurisdictions; processes and prioritizes incoming calls.
• Dispatches Police/Fire and EMS personnel and equipment on both routine and emergency calls utilizing a CAD system, multiple video display terminals, radio dispatching consoles, and related equipment.
• Monitors and maintains status of public safety personnel and equipment; analyzes situations accurately and takes effective action to help ensure officer and firefighter safety; handle the reassignment of fire equipment to ensure adequate district-wide fire protection.
• Provides operational support for police, fire, and medical operations; facilitates outside agency assistance and mutual aid requests; as requested, enters, updates, and retrieves information from teletype networks relating to wanted persons, stolen property, vehicle registration, stolen vehicles; handles tow requests and other information

For more information about the Public Safety Dispatcher duties, please visit: https://www.governmentjobs.com/careers/srvfire/classspecs/1178119?page=2&pagetype=classSpecifications

BENEFITS:
Please visit our website to view a summary of benefits: https://firedepartment.org/our-district/human-resources/benefit-summary

MINIMUM QUALIFICATIONS
Upon the hiring managers decision, any combination of training, experience, and education may be substituted to meet the minimum qualifications

REQUIRED EDUCATION
Possession of a high school diploma, G.E.D. equivalency or a high school proficiency certificate.

REQUIRED LICENSE
Possession of a valid California Driver's License.  Maintenance of a valid California driver's license is required as a condition of employment. 

REQUIRED SPECIALIZED CERTIFICATES 
P.O.S.T. Basic Dispatch certificate required at time of application 

HIGHLY DESIRABLE BUT NOT REQUIRED
Medical Priorities Dispatching System (MPDS) certificate from the International Academy of Emergency Dispatch
Healthcare Provider CPR certificate

APPLICATION PROCESS
Qualified candidates are encouraged to apply.  Candidates must apply online through Government Jobs at: https://www.governmentjobs.com/careers/srvfire. A complete job announcement is also available on the District website at www.firedepartment.org/employment.

This is a continuous posting. Applications will be reviewed on a rolling basis. Incomplete applications will not be accepted.

The District will review application material and select the most qualified candidates to participate in the recruitment process, which includes a panel interview.  

As part of the overall recruitment process, candidates who receive a conditional offer of employment will be required to successfully pass a background investigation, including credit report, and a medical examination, including drug screening.

THE SAN RAMON VALLEY FIRE PROTECTION DISTRICT IS AN EQUAL OPPORTUNITY EMPLOYER

Suisun City is a progressive and proactive law enforcement agency situated in the heart of Solano County. As a result of its proximity to neighboring jurisdictions, the men and women of the Suisun City Police Department remain extremely busy as they address the needs of the community. Candidates interested in testing for the position of Public Safety Dispatcher with the Suisun City Police Department must be prepared to take on the challenges of a fast paced work environment.

THE POSITION

Under supervision (Public Safety Dispatcher I) or general supervision (Public Safety Dispatcher II) performs a variety of duties involved in receiving, evaluating, prioritizing, and relaying calls for emergency and non-emergency public safety assistance; dispatches appropriate Police, Fire and/or Medic units and coordinates response of emergency personnel; maintains, processes, and distributes police records; operates a variety of telecommunications equipment including radio, telephone, and CAD systems; and performs a wide variety of specialized clerical duties involved in the preparation, maintenance, and release of materials related to law enforcement activities.

ESSENTIAL JOB FUNCTIONS

The following duties are typical for this classification. Incumbents may not perform all of the listed duties and/or may be required to perform additional or different duties from those set forth below to address business needs and changing business practices.

• Receives, classifies, and prioritizes all incoming emergency calls for service to the dispatch center including 911 calls and business line calls received from citizens requesting service or information; operates a variety of public safety communications equipment including 911 emergency telephone equipment, computer aided dispatch systems, and multi-channel radio systems; dispatches police and fire units and personnel.
• Performs a variety of duties involved in police records operations including disseminating, maintaining confidentiality, evaluating, copying, and filing police records and reports; processes and distributes arrest reports to the District Attorney, juvenile probation offices, and courts in a timely manner; ensures that information is released in accordance with related laws and Police Department policies.
• Evaluates response necessary as dictated by a given request for service; determines nature, location, and priority of calls; operates computer aided dispatch system to create calls for service within response criteria guidelines; assigns and dispatches appropriate police, fire, or other emergency vehicles, equipment, and personnel in accordance with policies and procedures; transfers calls to other appropriate agency in accordance with established procedures; obtains and dispatches other support services as necessary.
• Other duties as described in the complete Job Description.

San Mateo County Health is seeking a highly qualified

IT Business Analyst II - Limited Term 
for their Health IT Division.

To view the online brochure for this recruitment please follow this link:
https://jobs.smcgov.org/BA-II

The individual in this position performs complex and technical systems maintenance, operational duties, and/or modification of application systems; serves as a liaison between system users and information technology staff, vendors, and service providers; provides technical and analytical support and training to system users; performs system administration functions to ensure security and effective operation; develops and maintains a variety of automated files, records, and databases; prepares and distributes new procedures, training materials, and a variety of scheduled and adhoc reports; and performs related work as required. This position will support multiple divisions within the Health System such as Administration, Emergency Medical Services, Finance, and Public Health, Policy and Planning.

 
IS Business Analyst II is the journey-level class in the IS Business Analyst series and is responsible for serving as a liaison between system users and information technology staff, vendors, and service providers.  Responsibilities require the use of tact, discretion, and independent judgment and to have full and thorough knowledge of the concepts, practices, procedures, and policies of assigned function.  

This is a limited term, at-will position.  Limited Term Employees are assigned to assignments not to exceed three years. They receive medical and dental benefits, similar to regular employees, and a defined contribution retirement plan. 
 
Information for current county employees: Current and regular County of San Mateo Employees who are interested in this assignment must submit an application and compete in the recruitment process. If you are successful in the recruitment and are being considered for the assignment, HR will work directly with you and/or your department for options. Please note that there is no guarantee that you will be allowed by your department to rotate into this assignment nor are your departments obligated to allow you to take on this assignment. The salary range for this position is "as is" and non-negotiable.

$50.77 Hourly

Foster City Police Department is currently accepting applications for Per Diem Communications Dispatchers.  This is a part-time/temporary position (maximum of 999 hours per fiscal year), and no benefits are provided. The following is a description of the job responsibilities and conditions of employment for this position.

DEFINITION:

Receives and dispatches 9-1-1, emergency and non-emergency calls from the public and allied agencies for police, fire and ambulance personnel, equipment, services, and after-hours public works services.

REQUIRED EXPERIENCE:

We require the applicant to have a minimum of two years’ experience in Public Safety as a dispatcher.    Experience with "RIMS" CAD is required.  A valid California Driver’s License and satisfactory driving record is required.  Education equivalent to completion of the 12th grade and completion of a POST-certified Basic Dispatcher training course. 

DISTINGUISHING CHARACTERISTICS, FEATURES, REQUIREMENTS:

This is a non-sworn, non-benefited, scheduled as needed, subject to availability position that works a variety of shifts, and often solo. It features a high volume and degree of communications responsibility for public safety and service.

CRITICAL AND IMPORTANT DUTIES:

Receives and directs telephone, radio and data communications, collecting pertinent information and dispatching units using radio and computer-aided dispatch system; determines priority, nature and location of emergency and non-emergency calls and status of units on and off assignment; maintains complete and accurate records, logs and reports on calls for a variety of services; operates a variety of teletype, computer, radio and recording equipment, monitors equipment for correct functioning; making records checks, computer entries, confirms and updates status of warrants; updates information in various law enforcement systems including stolen vehicles, missing and unidentified persons, automated property, supervised release files, and automated firearms systems; processes in-custody paperwork on prisoners; processes restraining orders and enters emergency protective orders into the restraining order system; receives and responds to complaints, questions and requests for reports from citizens at the counter and on the phone when the business office is closed; contacts citizens and allied agencies regarding traffic incidents, crimes, fires, and other emergencies, and requests for information; and you may be called to testify in a court of law regarding activities leading to legal proceedings as necessary.

FURTHER CONDITIONS OF EMPLOYMENT:

The requirement to maintain training, at a minimum, to meet POST guidelines is the responsibility of the Per Diem Dispatcher and will take place at his/her expense.

Department specific training, for which a Per Diem Dispatcher is required to attend, will be compensated at the prevailing rate of pay for the hours of required attendance.

Any and all work performed, including time spent in court in response to a subpoena, will be compensated at the straight time prevailing rate of pay, based on the actual number of hours worked.

THE PROCESS: 

Apply immediately as applications will be reviewed daily and well-qualified applicants will be scheduled for an interview. Position may close at any time. A City/District application is required to be submitted for consideration.

The actual salary shall be determined by the final candidate’s qualifications and experience. In addition to the starting salary, employees in the Deputy Director classification shall also receive an approximate five percent (5%) ongoing non-pensionable compensation pay. 

The City of San José Information Technology Department (ITD) is seeking an exceptional Deputy Chief Information Officer (CIO) to lead its Business Solutions Division and to serve on the City’s IT Executive Staff.

The Business Solutions Division is in the midst of a strategic rebuild. This leadership position will inspire team members and nurture a culture that is collaborative and customer centric at its core. The position is critical in helping the City achieve ambitious goals to innovate, accelerate delivery of solutions, and support deep collaboration to provide remarkable value to City customers. The current portfolio includes collaboration, productivity, database administration and enterprise resource planning. Additionally, the City will see continued growth in its Smart Cities and Internet-of-Things solutions portfolios the coming years. This IT leader will play a key role in helping to define those paths.

The ideal leader of this division will plan, guide, and develop the team to provide World-class solutions through strong and integrated technology platforms, while also preparing the team for future technology investments focusing on:

• Superior customer experience, usability, user adoption and change management;
• Sustainable systems through strong strategic and technical planning; and
• Security and interoperability through identity, data, multi-cloud, and application service integrations.

Working under the CIO and Assistant Chief Information Officer (ACIO), collaboration, responsiveness, employee development, and effective relationship management with teams across the City are critical to success for this IT leader. They will foster a team that is engaged, embraces innovation and change, and exemplifies exceptional customer service in delivering solutions that support City services to the residents of San Jose. The role is truly a player-coach—a person who can define a technical vision and architecture with their team, build each contributor up to execute that direction, work directly with the technologies, and enhance the larger City organization through the solutions and services their teams provide.

When the Business Solutions group does well, they help San Jose’s families thrive and our businesses grow.

Responsibilities:

The Business Solutions Deputy CIO oversees a team of approximately 30 contributors and a portfolio of over 140 main business applications and growing. The team oversees a technical environment consisting of PeopleSoft HCM/Payroll; Cayenta FMS; Taleo; Hyperion; Oracle and MSSQL databases; Office 365 and SharePoint; Azure solutions; enterprise reporting and data visualization; and database administration services.

The City practices agile and waterfall project management, reporting to an executive scrum of scrums, matching the appropriate methods to the initiative.

Specific responsibilities include:

1.     Direct and lead multiple teams by establishing division goals and performance standards, conducting regular evaluations of the staff members' performance, and coaching staff members on performance and career development consistent with the departmental mission and expectations.

2.     Proactively monitor technology solutions and plan for system roadmaps that  will benefit the City's ability to provide services in the most efficient and cost-effective manner.

3.     Manages and develops the skills and competency of information technology staff based on current needs as well as emerging technologies or business strategies needed to support all work initiatives.

4.     In partnership with business leadership, understand strategic goals, objectives and high level requirements of City departments.

5.     Direct the allocation of resources to achieve timely outcomes and measurable goals within budget; recommend IT spending and participate in collaborative resource planning processes to ensure high-quality services at the lowest cost to the organization.

Desired Qualifications:

• Strong product and project management experience and results, preferably including use of both agile and traditional approaches
• Strong personnel management skills, including staff development, coaching, evaluation, and hiring
• SharePoint managed as enterprise content management, intranet, eDiscovery, and/or online workflow solution
• Applied knowledge of systems, networking, and cloud services
• Strong communication, collaboration and conflict resolution skills, as well as, a high degree of emotional intelligence
• 3+ years of successful experience managing enterprise data and integration services to successful outcomes
• 3+ years of successful experience managing human resources, financials, and budget systems to successful outcomes
• PeopleSoft 9.2 and ongoing releases for Enterprise Resource Planning
• Implementing and managing business process automation and workflow solutions
• Implementation of change and release management processes and business architecture that yield a high-degree of business alignment

This recruitment may be used to fill multiple positions in this, or other divisions or departments. If you are interested in employment in this classification, you should apply to ensure you are considered for additional opportunities that may utilize the applicants from this recruitment.

Competencies

The ideal candidate will possess the following competencies, as demonstrated in past and current employment history. Desirable competencies for this position include:

Job Expertise – Demonstrates knowledge of and experience with applicable professional/technical principles and practices, Citywide and departmental procedures/policies and federal and state rules and regulations.

Leadership – Leads by example; demonstrates high ethical standards; remains visible and approachable and interacts with others on a regular basis; promotes a cooperative work environment, allowing others to learn from mistakes; provides motivational supports and direction.

Project Management – Ensures support for projects and implements agency goals and strategic objectives.

Conflict Management – Uses appropriate interpersonal styles and methods to reduce tension or conflict between two or more people, by presenting the facts, analysis, and conclusions or solutions that show command of content and perspectives and interests of the audience.

Creativity – Addresses objectives and problems while questioning traditional assumptions/solutions in order to generate creative ideas and new ways of doing business; exhibits creativity and innovation when contributing to organizational and individual objectives; seeks out opportunities to improve, streamline, reinvent work processes.

Analytical Thinking – Approaching a problem or situation by using a logical, systematic, sequential approach.

Vision/Strategic Thinking – Supports, promotes, and ensures alignment with the organization’s vision and values; understands how an organization must change in light of internal and external trends and influences; builds a shared vision with others and influences others to translate vision to action.

Communication Skills – Effectively conveys information and expresses thoughts and facts clearly, orally and in writing; demonstrates effective use of listening skills; displays openness to other people’s ideas and thoughts.

TO VIEW JOB ANNOUNCEMENT, CLICK JOB PDF BELOW.

JOB TYPE

Part-Time, Temporary/Seasonal (no more than 7 hours per week)

THE POSITION

The City’s Parks and Community Services Department is looking for a current credentialed teacher at Cottonwood Creek School, with access to a classroom on campus, to serve as Program Specialist for the City’s After School Program at Cottonwood Creek School. This position provides: Homework assistance Monday, Tuesday, Thursday and Fridays from 3:00 PM to 4:15 PM and from 1:45 PM to 3:00 PM on Wednesdays; Access for Student Union Program participants and staff to utilize classroom until 5:45 PM every day; And assistance to staff with general supervision of Student Union Program participants. 

ESSENTIAL DUTIES AND RESPONSIBILITIES

The following duties are normal for this classification. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this class.

• Under supervision, assists with planning, coordinating and implementing programs and projects within an assigned area.
• Provide assistance in the analysis, implementation and monitoring of City programs.
• Assist in the development of new program elements and program modifications as necessary to meet stated goals and objectives.
• Conduct surveys and perform routine research and statistical analyses as requested; prepare related reports.
• Compile materials and assist in the preparation of reports, manuals, publications and miscellaneous public information literature.
• Oversee part-time recreation staff as assigned, and review the activities of volunteers.
• Assist with administrative tasks including the maintenance of records, files and other data.
• Participates in assessing supplies needed for programs and requisition additional supplies as needed.
• Assists in the assurance that City activities start and finish in the prescribed manner and time frames.
• Build and maintain positive working relationships with co-workers, other City employees and the public using principles of good customer service.
• The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this class.

TO VIEW JOB ANNOUNCEMENT, CLICK JOB PDF OR JOB ANNOUNCEMENT URL BELOW.

The City of Glendora Police Department is hiring Full Time Police Service Representatives (dispatchers). We are looking for individuals who have current or previous police dispatch experience.

Possession of a POST dispatch certificate at time of hire is highly desirable.

The City of Glendora seeks enthusiastic and motivated individuals with high moral standards and a desire to contribute to Glendora’s quality of life to join our team in the Police Department in providing outstanding personal service, safety, professionalism and respect, while maintaining the highest level of integrity in partnership with the community. The ideal candidate will have strong organizational skills and the ability to remain calm and tactful during stressful situations. Outstanding customer service and communication skills are a must.

If you are excited about delivering the highest level of public safety and service and enjoy creatively solving problems, we invite your application!

For a complete job description, applicants may go to the City’s website at cityofglendora.org or contact the Human Resources & Risk Management Department.

Class specifications are intended to present a descriptive list of the range of duties performed by employees in the class. Specifications are not intended to reflect all duties performed within the job.

Under general supervision, receives requests for law enforcement services and dispatches units via radio; maintains contact with department personnel in the field; performs related duties as required.

• Receives requests for police or other emergency services over the phone; answers 911 calls; screens incoming calls to determine necessity, priority, and type of response required; monitors other radio frequencies to be aware of incidents elsewhere that may affect City police operations; monitors cameras throughout the building.

• Dispatches, as necessary, police units in response to calls for service or requests from officers in the field; uses law enforcement terminology and cites Code sections by number; calls public and private agencies, such as allied law enforcement, hospitals, towing services, and utilities and requests mutual assistance when necessary; acts as liaison to other City Departments.

• Keeps track of police unit locations and status; maintains constant radio communication with personnel in the field; runs warrant checks on subjects, registration checks on vehicles, criminal histories and property checks; relays information and instructions to personnel in the field.

• Maintains accurate log of incoming service requests and actions taken; prepares other reports and records as directed; maintains files necessary for dispatch as assigned; enters, updates, and retrieves information from the computer and teletype networks.

• Provides general information to the public; as necessary, refers callers to appropriate agencies; calms angered or distraught callers; maintains calm in radio transmissions during chaotic, tense, and dangerous situations; may assist citizens and police officers with translation related needs.

• Provides temporary and vacation relief for other staff as necessary

Education and/or Experience:

Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be graduation from high school or equivalent.

Knowledge and Skill Levels:

Knowledge of office procedures, record keeping system, forms, correspondence, reports and other materials common to operation of a police department; police dispatching procedures and the laws and regulations governing the use of dispatching equipment in a law enforcement agency; agencies involved with police activities; Penal Code, Vehicle Code, and local municipal code; 911 system (voice and text) and TDD Deaf Translation System; Spillman computerized systems used in municipal law enforcement agencies.

Special Requirements:

Completion of a P.O.S.T. approved entry level Police Dispatcher basic training course prior to completion of probationary period. Candidates must possess and maintain a valid Class C California driver's license and a satisfactory driving record during employment. Ability to type 25 net wpm.

A Typing Certificate dated within the last six months is required to be submitted with your application. INTERNET TYPING CERTIFICATES WILL NOT BE ACCEPTED.

The successful candidate must be willing and available to work weekends, holidays and nights on a routine scheduled basis as well as perform these duties solo at times.

CONTINUOUS RECRUITMENT: This is a continuous recruitment. Applicants will be contacted at the time of processing.

Selection Process:
All applications will be reviewed and evaluated. Those candidates who are determined to be best qualified based upon the information presented on the application materials will be invited to continue in the selection process which may include a qualifying written or performance evaluation and will include an interview weighted 100%.

APPLY ONLINE AT: www.CalOpps.org. A completed online employment application is required and must be submitted at www.calopps.org. Incomplete, late, emailed, faxed, and hard copy applications are not accepted. Resumes are not considered in lieu of the required employment application available at CalOpps. Certificates, resumes, and cover letters must be uploaded with your application on the CalOpps website. The City of Glendora is an Equal Opportunity Employer. The City does not discriminate on the basis of age, sex, race, religion, national origin, marital status, medical condition or disability. Please notify the Human Resources & Risk Management Department in advance if you require special accommodations to participate in any phase of the selection process.