Description
Information Technology Systems Administrator (Police Department)
Salary: $62.6986 - $80.5981 per hour
Plus excellent benefits and a 3% COLA increase in July 2026.
The Los Gatos Monte Sereno Police Department depends on reliable technology for public safety, investigations, communications, and record-keeping. As the Information Technology Systems Administrator, your work will directly contribute to the safety of our residents and the efficiency of our public services by making sure all systems are stable, secure, and aligned with industry best practices, state and federal data security requirements, and Town policies. You will serve as the cloud security officer for the Police Department and help maintain the Town’s IT infrastructure and the Emergency Operations Center (EOC), as needed.
This is a hands-on role perfect for a motivated individual who thrives in a dynamic, fast-paced environment. We are looking for someone who can communicate effectively with other team members and staff and work independently with little supervision.
Key responsibilities include, but are not limited to:
- Administer, monitor, and maintain servers, networks, workstations, storage, and related infrastructure for the Police Department and the wider Town technology environment.
- Implement and enforce security measures, patching, vulnerability management, backup and recovery, disaster planning.
- Install, configure, and support law enforcement software applications and systems such as:
- Body-worn cameras
- In-car mobile audio video systems
- Automated license plate readers
- Mobile data computers
- Portable and mobile radios and handheld communication devices
- Computer aided dispatch (CAD)
- Records management systems (RMS)
- Mobile data, mapping, evidence technology systems and audio and video storage technology
- Associated mobility VPN management, wireless connections for video and data transfer, cellular data connections
- Ensure the connections to CLETS, SLETS, California Department of Justice, Sheriff’s Office, ECOMM, SVDPS meet the DOJ requirements for data security.
- Troubleshoot hardware, software, and network issues; perform root-cause analysis.
- Maintain user accounts, permissions, authentication, and access control in line with department and Town policies.
- Ensure documentation, policies, and standard operating procedures are updated and followed.
- Provide technical support, both remotely and on-site, including diagnosing and resolving hardware, software and network issues.
- Plan, test, and implement system upgrades, patches, and enhancements.
- Assist with or lead procurement, installation, configuration, and maintenance of IT hardware and software.
- Manage, maintain, and troubleshoot servers, networks, workstations, and other IT infrastructure used by the Police Department and other Town departments.
- Serve as a member of the Emergency Operations Center (EOC) Team responsible for developing, installing, configuring, maintaining, supporting, and troubleshooting all aspects of EOC technology.
- Coordinate with and manage external vendors for system upgrades, maintenance, and new technology rollouts.
- Assist with or lead technology projects from conception to implementation.
For the full job description, review the Information Technology Systems Administrator job classification. This is a FLSA non-exempt position eligible for overtime. It is representative by the Los Gatos Town Employees’ Association.
Ideal Candidate
The Information Technology Systems Administrator offers the opportunity to apply advanced technical expertise in a public safety context, maintaining the critical systems used by law enforcement while also supporting the general IT needs of the Town. The ideal candidate is an adaptable and detail-oriented problem-solver who can thrive under pressure and maintain the highest standards of security and confidentiality.
The ideal candidate has:
- Experience with CAD and RMS systems, dispatch systems, bodycams and video evidence systems.
- Familiarity with state and federal regulations regarding law enforcement data, privacy, and chain of custody.
- Experience working in or with law enforcement or public safety systems.
- Proven experience as a Systems Administrator or similar role with responsibilities for servers, network infrastructure, security, and support.
- Expertise in Windows/Linux server environments, Active Directory, VPN, firewalls, endpoint management, storage solutions, backup and recovery.
- Capability working in structured chain-of-command settings; takes direction and escalates appropriately; adheres to strict policies and guidelines.
- Strong communication skills; ability to collaborate across departments while maintaining professionalism under pressure.
Minimum Qualifications
Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualifications would be:
Education: A Bachelor’s Degree from an accredited college or university with major course work in a field such as computer science, information technology systems or a related field.
Experience: Three (3) years of progressively responsible professional level work in technology closely related to the listed essential functions and duties illustrated above.
Substitution:
The following may substitute the required Bachelor’s Degree education. Experience and education substitutions are determined at the discretion of the Town of Los Gatos.- Five (5) years of progressively responsible professional level work in technology closely related to the listed essential functions and duties illustrated above and an Associate’s degree from an accredited college or university with major course work in a field such as computer science, information technology systems or a related field. Or
- Seven (7) years of progressively responsible professional level work in technology closely related to the listed essential functions and duties illustrated above.
- California Class C Driver’s License: Possession of a valid driver’s license at the time of appointment and the ability to successfully maintain a valid license as a condition of continued employment without driving restrictions that would impair the employee’s ability to perform the essential duties of the position.
Background Requirements
The selected candidate must pass an extensive background investigation, including criminal history, credit check, drug screening, medical clearance, psychological evaluation, polygraph, fingerprinting, professional reference check, and other security vetting, and maintain all required clearances as condition of employment.
Working Conditions & Schedule
The regular schedule is Monday through Friday, 8:00 a.m. to 5:00 p.m. Some evenings, weekends, or on-call/overtime may be required in case of system emergencies, major incidents, or special projects. Work involves both office-based tasks and on-site work (for servers, network closets, police facilities, etc.). Must be physically able to perform tasks such as occasional lifting of equipment, climbing, or reaching for network wiring etc., as needed.
Special Instructions
- Application and Selection Process
To be considered for this career opportunity, apply at https://www.governmentjobs.com/careers/losgatos? All application materials must be submitted online. Resumes may be attached but not accepted in place of a complete online application. Only complete applications will be accepted. Applications will be screened in relation to the criteria in this job announcement. Applicants with the most relevant qualifications will be invited to interview. The information in this announcement may be modified or revoked without notice and does not constitute an express or implied contract. For technical questions, visitGovernmentJobs Support.
The Town of Los Gatos is an equal-opportunity employer. Applicants for all job openings will be considered without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, veteran status, or any other consideration made unlawful under any federal, state or local laws. The Town of Los Gatos is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, contact us at (408) 399-5743 or at HR@losgatosca.gov.