Description
The Division
The Fremont Family Resource Center (FRC) Division of the Human Services Department provides core services to a unique and innovative collaborative of more than 20 State, County, City of Fremont and non-profit organizations co-located and working together to serve individuals, families, and children, in southern Alameda County. The FRC provides a friendly environment, offering multi-lingual support where residents may obtain resources, problem solving and benefits at one convenient location.
The Position
The Case Manager will perform professional and clinical social work with individuals and/or families who may have complex social and medical needs including health/mental health care, financial assistance, employment opportunities, as well as housing assistance.
The incumbent will provide comprehensive psycho-social assessments and develop and implement care plans.
This is a thirty-four (34) hours per week position and will receive pro-rated benefits.
Examples of Job Duties
- Manage a caseload of clients which may include the elderly or have complex medical and co-occurring conditions, including SUD, mental illness, or homelessness.
- Conduct comprehensive client assessments to develop appropriate service plans and monitor them closely.
- Assist clients to develop support systems to maintain independent living, self-sufficiency, and family stabilization.
- Collaborate with supervisor, team members, and other Human Services programs and community agencies.
- Make site visits and provide other community interventions as needed.
- Conduct inter-agency and/or family conferences.
- Provide supportive counseling and advocacy for clients and monitor services provided.
Maintain timely electronic documentation of services, reporting, and billing.
Ideal Candidate
Education and Education
- Master’s degree in Psychology, Social Work, Counseling, Sociology, or a related field and one year of case work experience or
- Bachelor’s degree in Psychology, Social Work, Counseling, Sociology, or a related field and three years of social service experience, one year of which has been in a program serving individuals or families experiencing homelessness.
Licenses/Certificates/Special Requirements
- This position requires the ability to travel independently within and outside City limits. Therefore, possession of a valid Class C California Driver’s License is required by time of appointment.
Ideal Candidate
Ideal candidates will have considerable knowledge of the principles and practices of social services/social work provided to families and to individuals, including interviewing, diagnostic assessment, service plan development, service coordination, and care monitoring. Other qualifications include excellent English communication skills, the ability to work in a multi-disciplinary team setting, and familiarity with word processing, spreadsheet, and electronic charting programs. Familiarity with HMIS data collection system and Coordinated Entry and Problem Solving are desirable. Lived experience and/or bilingual fluency in Spanish, Mandarin, Dari/Farsi, Hindi, Pashtu, or ASL are desirable.
Benefits
The City of Fremont offers a comprehensive benefit package including general and holiday leave as well as medical, dental, vision, life, and long/short-term disability insurance.
To view a summary of the benefits the City offers, please visit: City of Fremont Benefits Summary
Special Instructions
To view the complete job announcement and application instructions, visit: www.fremont.gov/cityjobs.
The first review of applications is December 1, 2025.