Parking Manager I/II - Department of Transportation (20719820)

About the Department

The Department of Transportation (DOT) plans, develops, operates, and maintains transportation facilities, services, and related systems which contribute to the livability and economic health of the City. We comprise a team of more than 500 people ready to serve the needs of our residents to improve the efficiency and safety of San José streets. We are an energetic and innovative team that is improving transportation in one of the nation’s largest cities, while focusing on safety, sustainability, and active public life! For more information about DOT, visit www.sanjoseca.gov/transportation. 

Position Duties

The Department of Transportation is currently seeking to fill 1 vacancy for the Parking Manager I/II position. If you are interested in employment in these classifications, you should apply to ensure you are considered for additional opportunities that may utilize the applicants from this recruitment.

Salary range(s) for this classification is/are:

• Parking Manager I: $137,024.16 - $166,879.44
• Parking Manager II: $158,449.20 - $193,021.92

Actual salary shall be determined by the final candidates’ qualifications and experience. In addition to the starting salary.

Parking and Downtown Operations Parking Manager

The Parking Manager reports to the Parking and Downtown Operations Division Manager and will focus on managing the day-to-day operations of eight (8) parking garages and six (6) surface lots with a total of approximately 7,300 parking spaces primarily in Downtown San José.  They will also manage roughly 2,500 on-street parking meters throughout the City.

The Parking Manager oversees a team of eleven (11) which include two (2) direct reports, one Parking and Ground Transportation Administrator and one Sr. Analyst. 

The primary focus of this position is to manage and lead a team that works directly with Downtown businesses and residences, community groups and associations, Council Offices, the Downtown Parking Board, the Convention Center and Cultural Facilities operator and City departments to deliver off-street and on-street parking services. 

Under direction, the position performs professional, analytical and administrative work of considerable difficulty in developing, implementing and managing agreements and contracts that involve off-street and on-street parking operations. Projects currently underway include major facade and elevator modernization improvements, analysis of the off street parking security program, developing capacity and usage trends for each parking Facility and on-street meter zones, administration and development of parking agreements to spur downtown development or office leasing activity.   

The successful candidate for this position will be expected to achieve results, lead continuous improvement efforts and ensure that the operations of the off-street and on-street parking program are consistently managed and maintained to provide the highest level of customer service, minimize program costs, and maximize cash flow to the City. 

This position is responsible for leading and managing the Off-Street Parking and On-Street Parking meters Section in the Department of Transportation. Principal areas of responsibility include the following: 

• Leading and managing off-street and on-street parking staff through the establishment of goals, creation of an innovative work environment, maximizing development opportunities and providing appropriate recognition. 

• Quantitative planning and analysis of Downtown San Jose parking supply and demand based on local market conditions and future developments. 

• Oversight and maintenance of parking facilities, parking guidance system, and on-street parking meters. 

• Providing staff support and working effectively with advisory committees, boards, task forces, community groups, associations and staff in other departments and/or agencies. 

• Coordinating/assisting in preparation of new parking ordinances/resolutions, Requests for Proposals (RFPs), agreements, and City Council memorandums for Off-Street  and On-Street Parking Services. 

• Managing marketing agreements and implementing strategies to attract customers and participation in various current or future parking programs  

• Performing and analyzing results from semi-annual customer service survey for all parking facilities and tracking City Council approved Performance Measures and preparing Off-street and On-Street parking operating budgets. 

• Representing Division Manager at meetings with internal and external stakeholders and other duties as assigned. 

How to Apply

To view the full announcement for this exciting opportunity with the City of San Jose and to apply online, please visit the City of San Jose's careers page by clicking on the URL link below.