Description
About the Department
The award-winning San José Public Library (SJPL) consists of more than 600 employees, a 23% bilingual workforce, and has 24 branch libraries across San José, in addition to the Dr. Martin Luther King, Jr. Library, which is the city’s main library jointly operated through a unique partnership with San José State University. SJPL serves a diverse community of roughly one-million residents and currently has nearly 700,000 library members. It annually attracts over 6 million visitors (pre-pandemic) and circulates more than 8 million items per year.
Over the past few years, SJPL has cultivated a 21st century library experience dedicated to public service and committed to equity, diversity, and inclusion at the core. In addition to providing library services to the community, SJPL proudly leads two citywide initiatives - the Education and Digital Literacy Strategy and the SJ Access digital equity initiative, which has become the number one provider of free public access to Wi-Fi connectivity, tech device lending, and multi-lingual digital literacy programs and support. SJPL is led by Jill Bourne, City Librarian, who was nationally recognized in 2017 as Library Journal’s “Librarian of the Year.”
SJPL enriches lives by fostering lifelong learning and ensuring that every member of the community has access to a vast array of ideas and information. The library department is a place where people do great work and make a difference in our community. To see examples of SJPL’s work and learn more about its impact, visit www.sjpl.org. Join us to make a difference!
Position Duties
The Division Manager position will supervise and oversee the ongoing operation of a cross-departmental team that is charged with implementing the City’s Broadband Permitting program, as well as the Library’s Digital Empowerment and Public Technology division. This position serves as the lead for the City’s Broadband and Telecommunications Partnerships and reports to the Deputy Director of Public Services. To implement the citywide Broadband strategy the Division Manager will work directly with the staff and supervisors of assigned staff from other departments to ensure that the citywide Digital Empowerment workplan and project timelines are properly prioritized, integrated, and strategically aligned whenever possible. In addition to overseeing the citywide Broadband and Telecommunications Partnerships Unit, the Division Manager will direct the work of Library’s Information Technology Team, Digital Equity and Empowerment Unit, and the Library Data & Analytics team. This work includes:
Multi-departmental coordination and management of several specialized programs;
Budget administration and reporting across complex local, state, federal, and special funding sources, with close coordination to the City’s Finance team;
Preparing and presenting reports and information to the City Council, City Council Committees, Library and Education Commission, and external stakeholder groups;
Providing direct oversight or coordination of vendor contracts that are effectuated across City departments;
Oversight of Library central service units: Information Technology, Data & Analytics, and Digital Empowerment;
Ensure timely service delivery and workplan alignment of all Library units;
Oversight of project management and implementation of all units;
Engagement and leadership within city and industry-specific working groups to ensure technology protocols and best practices are integrated into project roadmaps, with substantial focus on cybersecurity;
Liaise with San Jose State University on the operation of jointly held technology services at the Dr. Martin Luther King Jr. Library;
Guidance and oversight of the Digital Empowerment theory of change and programmatic functions;
Oversight of the Digital Inclusion Fund and the SJ Access Grant Program;
Oversight of the communications strategy using website, social media, and media;
Oversight of related community engagement and feedback sessions;
Analysis and communications work to advance City advocacy efforts regarding state and federal broadband infrastructure funding, including all related competitive grants.
The position will also be responsible for ongoing development of new Citywide multi-departmental responses to the Digital Equity need, establishing the framework and recommendations and supporting City leadership in decision-making about program options, resources, and community engagement.
This recruitment may be used to fill multiple positions in this or other departments. If you are interested in employment in this classification, you should apply to ensure you are considered for additional opportunities that may utilize the applicants from this recruitment.
How to Apply
To view the full announcement for this exciting opportunity with the City of San Jose and to apply online, please visit the City of San Jose’s careers page by clicking on the URL link below.