Description
The award-winning San José Public Library (SJPL) consists of more than 600 employees, a 23% bilingual workforce, and has 24 branch libraries across San José, in addition to the Dr. Martin Luther King, Jr. Library, which is the city’s main library jointly operated through a unique partnership with San José State University. SJPL serves a diverse community of roughly one-million residents and currently has nearly 700,000 library members. It annually attracts over 6 million visitors (pre-pandemic) and circulates more than 8 million items per year.
Over the past few years, SJPL has cultivated a 21st century library experience dedicated to public service and committed to equity, diversity, and inclusion at the core. In addition to providing library services to the community, SJPL proudly leads two citywide initiatives - the Education and Digital Literacy Strategy and the SJ Access digital equity initiative, which has become the number one provider of free public access to Wi-Fi connectivity, tech device lending, and multi-lingual digital literacy programs and support. SJPL is led by Jill Bourne, City Librarian, who was nationally recognized in 2017 as Library Journal’s “Librarian of the Year.”
SJPL enriches lives by fostering lifelong learning and ensuring that every member of the community has access to a vast array of ideas and information. The library department is a place where people do great work and make a difference in our community. To see examples of SJPL’s work and learn more about its impact, visit www.sjpl.org. Join us to make a difference!
Library Assistants are part of a Branch Leadership Team that supervises clerical operations and clerical staff at a branch library or a major unit within the Martin Luther King, Jr. Library. Currently there is one vacancy.
Position Duties
The position is responsible for training and supervising clerical staff in the performance of a range of duties; providing direct customer service; organizing, assigning, and reviewing the workflow and processes; creating daily and weekly work schedules; interpreting policies and procedures; resolving customer and computer related issues related to circulation activities; serving as the branch or unit resource for computer technology operations and troubleshooting equipment problems; developing clerical unit procedures and objectives; tracking and monitoring budgets and balancing fund accounts; verifying revenue collected; developing and implementing employee training; tracking and follow up on facility maintenance problems; compiling statistical reports; and serving on system-wide committees. Schedule will include some evenings, Monday and Saturday rotations, and occasional Sunday shifts. Bilingual skills preferred.
This recruitment may be used to fill multiple positions in this or other departments. If you are interested in employment in this classification, you should apply to ensure you are considered for additional opportunities that may utilize the applicants from this recruitment.
How to Apply
To view the full announcement for this exciting opportunity with the City of San Jose and to apply online, please visit the City of San Jose’s careers page by clicking on the URL link below.