Description
About the Department
The award-winning San José Public Library (SJPL) consists of more than 600 employees, a 23% bilingual workforce, and has 24 branch libraries across San José, in addition to the Dr. Martin Luther King, Jr. Library, which is the city’s main library jointly operated through a unique partnership with San José State University. SJPL serves a diverse community of roughly one-million residents and currently has nearly 700,000 library members. It annually attracts over 6 million visitors (pre-pandemic) and circulates more than 8 million items per year.
Over the past few years, SJPL has cultivated a 21st century library experience dedicated to public service and committed to equity, diversity, and inclusion at the core. In addition to providing library services to the community, SJPL proudly leads two citywide initiatives - the Education and Digital Literacy Strategy and the SJ Access digital equity initiative, which has become the number one provider of free public access to Wi-Fi connectivity, tech device lending, and multi-lingual digital literacy programs and support. SJPL is led by Jill Bourne, City Librarian, who was nationally recognized in 2017 as Library Journal’s “Librarian of the Year.”
SJPL enriches lives by fostering lifelong learning and ensuring that every member of the community has access to a vast array of ideas and information. The library department is a place where people do great work and make a difference in our community. To see examples of SJPL’s work and learn more about its impact, visit www.sjpl.org. Join us to make a difference!
Position Duties
The Program Manager position will implement the City’s Broadband Permitting program. This position serves as the lead for the Broadband and Telecommunications Partnerships Unit in the Library’s Digital Empowerment and Public Technology division and will report to the Division Manager. To implement the citywide Broadband strategy the Program Manager will lead and project manage the citywide Broadband workplan and work directly with assigned staff from other departments to implement the workplan.
The Program Manager requires a broad set of skills including strategic thinking, negotiation, telecommunications experience, public policy, team leadership, and public collaboration. They will negotiate value exchange agreements to generate the demand for broadband deployments and ensure City’s departments fulfill that demand by permitting communications facilities including macro site, small cells, underground fiber optics, and Wi-Fi. This role requires collaboration with various city departments including, but not limited to Planning, Building and Code Enforcement (PBCE); Public Works; Transportation; Information Technology; and the City Attorney’s Office. The Program Manager will also work closely with telecommunications companies and internet service providers to evaluate ways to accelerate broadband deployment. Collaboration with public interest groups, community organizations, and other stakeholders will also be required to ensure public adoption of broadband deployment. Finally, the Program Manager will work closely with the Library’s Digital Empowerment & Equity Unit and external stakeholders to ensure progress on social justice for the digitally under-served people in San Jose.
The Program Manager responsibilities include the following:
Negotiate value trading agreements with broadband providers that promote economic development and support for digital empowerment.
Direct the development of balanced broadband friendly policies.
Direct the City departments involved with broadband deployment.
Collaborate with external stakeholders on community concerns with broadband deployments.
Measure compliance with agreement terms and conditions.
Evaluate new technologies and approaches to accelerate broadband.
Report progress to City Council and external stakeholders.
Advise on federal, state, and local regulations including rulings from the Federal Communications Commission (FCC) and the California Public Utilities Commission (CPUC) and recent court decisions.
Advise on proposed telecommunications resiliency standards for broadband deployments from and emergency operations perspective such as the CPUC Wireless Resiliency Strategy and the City of San José Power Vulnerability Plan.
Supervise and manage the Senior Analyst position in the Broadband and Telecommunications Partnerships Unit.
Manage the Digital Inclusion Fund in relation to telecommunications public-private partnership contract requirements.
This recruitment may be used to fill multiple positions in this or other departments. If you are interested in employment in this classification, you should apply to ensure you are considered for additional opportunities that may utilize the applicants from this recruitment.
How to Apply
To view the full announcement for this exciting opportunity with the City of San Jose and to apply online, please visit the City of San Jose’s careers page by clicking on the URL link below.