Location
Description
The San Mateo Consolidated Fire Department is looking for highly motivated individuals to be part of our support staff team. The successful candidate should be customer service oriented, organized, professional, friendly, able to multi-task, an excellent communicator, and able to work independently. This part time, non-benefited position will average 15-25 hours a week and is limited to less than 1000 hours in a fiscal year. To find out more about the position, please visit www.smcfire.org (Job Descriptions – SMC Fire – Office Assistant).
What You’ll Do
Fire Prevention/Administration Office Assistant
- Provide excellent customer service for the Fire Prevention and Fire Administration divisions by greeting visitors, answering inquiries, and directing individuals to the appropriate staff or resources
- Manage calendars for multiple inspectors, schedule inspections, and charge appropriate fees
- Process special event permit applications, prepare invoices for permit fees, collect fees, and issue permits
- Assist with accounts payables and receivables, including invoicing, payment collection, and reconciliation for Fire Prevention activities
- Provide information and assistance regarding public education to the general public
- Assist with website updates related to Fire Prevention services
- Update and maintain a variety of Fire Prevention forms and documents
- Provide front-desk customer service by greeting visitors, answering inquiries and directing individuals to the appropriate staff or resources
- Perform a variety of general clerical duties, including filing, photocopying, processing mail, ordering supplies, scanning, and answering a multi-line telephone system
- Enter invoices for payment and data/information for reports, including setting up new vendors, reviewing statements
- Assist with accounts receivables related to shop billing and vendor transactions
- Update and maintain shop-related forms and documentation, assist with maintaining inventories of station supplies, and parts for apparatus repairs
- Receive supplies, check for condition and discrepancies, arrange for efficient and safe storage of stock, materials, and equipment
- Serve as administrative support for the Fleet & Facilities Manager and coordinate with other divisions as needed
Ideal Candidate
A highly motivated individual that:
- Possesses the ability to communicate effectively both in writing and verbally with people of diverse backgrounds
- Demonstrates attention to detail and the ability to maintain accurate records and submit as required
- Possesses the ability to work courteously with the general public on the telephone or in person
- Possesses the ability to assist in managing inspections on multiple platforms, including collecting payment
- Possesses computer experience working with Microsoft Word and Excel and other Microsoft applications
- General clerical experience (Office Assistant I)
- One year of general clerical experience including public contact comparable to that of an Office Assistant I in the San Mateo Consolidated Fire Department (Office Assistant II)
- Equivalent to completion of the twelfth grade
- Ability to successfully pass the required LiveScan DOJ/FBI criminal background checks
Special Instructions
Are You Interested? Apply by Friday, September 26, 2025 at 5:00 p.m.
Interested candidates should submit an official San Mateo Consolidated Fire Department employment application and answers to supplemental questions online at www.calopps.org OR submit an official application and answers to supplemental questions to the administration office at Fire Administration, 2121 S. El Camino Real Blvd, Building B-100, San Mateo, CA 94403. A limited number of the most qualified applicants will be invited for an interview, and we anticipate holding interviews the week of October 6, 2025.
The application deadline is Friday, September 26, 2025, at 5:00 p.m. or when we receive 50 applications, whichever occurs first.
Questions: Please contact Aleta Cook at acook@smcfire.org or 650-522-7956.