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FINAL FILING DATE:                        We are accepting applications until closing at 5:00 pm, June 16, 2020

IT IS MANDATORY THAT YOU COMPLETE THE SUPPLEMENTAL QUESTIONNAIRE. YOUR APPLICATION WILL BE REJECTED IF YOU DO NOT PROVIDE ALL NECESSARY INFORMATION.

THE POSITION

The Human Resources Department is establishing a list for the position of Housing Supervisor in the Economic Development Department.  The normal work schedule is Monday through Friday, 8:00 am –5:00 pm; a flex schedule may be available.

The City of Roseville promotes a no smoking atmosphere.

THE CITY

The City of Roseville (COR) incorporates the following Core Competencies as part of the City’s culture:

• Focus on people: Develop and deliver service-oriented solutions that meet or exceed expectations.
• Build trust: Ensure honesty and integrity to gain confidence and support of others.
• Ensure accountability: Take responsibility for the outcomes of one’s own work and foster a sense of ownership in others.
• Communicate effectively: Deliver clear, concise messages and actively listen to ideas and questions.
• Collaborate inclusively:  Build effective working partnerships, alliances, and teams.
• Make quality decisions: Make sound, timely decisions and recommendations.
• Be adaptable/agile: Change approach or methods to best fit the situation and effectively balance competing priorities.

DEFINITION

To plan, organize, direct and supervise federal rental assistance (Housing Choice Voucher program through the Housing Authority), affordable purchase and rental regulatory agreement, Community Development Block Grant and first time homebuyer assistance programs within the Housing Division/Housing Authority; and to perform a variety of technical and analytical tasks relative to assigned area of responsibility.

SUPERVISION RECEIVED AND EXERCISED

• Receives general direction from the Housing Manager.
• Exercises direct supervision over assigned technical and support staff.

EXAMPLES OF ESSENTIAL DUTIES - Duties may include, but are not limited to, the following:

• Recommend and assist in the implementation of goals and objectives; establish schedules and methods for federal rental assistance (Housing Choice Voucher program through the Housing Authority), affordable purchase/rental regulatory agreements, Community Development Block Grant and first time homebuyer assistance program operations; implement policies and procedures.
• Plan, prioritize, assign, supervise and review the work of staff involved in assigned affordable housing program and project activities.
• Evaluate and analyze operations and activities of assigned responsibilities; recommend and implement improvements and modifications; prepare various reports on operations and activities; prepare methodologies and procedures for various work programs and projects; conduct feasibility studies.
• Participate in budget preparation and administration; prepare cost estimates for budget recommendations; submit justifications for staff, supplies, equipment, and services; monitor and control expenditures.
• Participate in the selection of staff; provide or coordinate staff training; work with employees to correct deficiencies; implement discipline procedures.
• Oversee application process, monitoring and reporting of program data of rental assistance programs, Community Development Block Grant, first-time homebuyer down payment assistance programs and affordable housing rental/purchase regulatory agreements; work with developers, lenders, title companies, property owners, tenants, homebuyers, government agencies, regarding various affordable housing projects and programs; oversee the maintenance of the housing loan portfolio.
• Coordinate and facilitate initial and subsequent periodic meetings with housing developers regarding proposed projects and related agreements; assist developers with marketing affordable housing stock; approve marketing materials prepared by developers; approve affordable pricing prepared by lenders for affordable housing; review appraisals and calculations prepared by lenders; ensure developer compliance with final agreements.
• Prepare grant proposals and applications and administer/monitor awarded grants.
• Evaluate and review the value of the loan portfolios.
• Prepare and deliver presentations regarding City affordable housing programs to City Council, City Boards and Commissions, community and business organizations and other public agencies; research and prepare technical, statistical, financial, demographic and administrative reports.
• Answer questions and provide information to the public; investigate complaints and recommend corrective action as necessary to resolve complaints.
• Build and maintain positive working relationships with co-workers, other City employee and the public using principles of good customer service.
• Perform related duties as assigned.

MINIMUM QUALIFICATIONS

Knowledge of:

• Principles and practices of implementing and monitoring affordable housing programs.
• Principles of supervision, training and performance evaluations.
• Principles of budget monitoring.
• Principles and practices of safety management.
• Pertinent local, State and Federal laws, ordinances and rules.
• Real estate practices and trends and current lending practices.

Ability to:

• Organize, implement and direct a variety of affordable housing programs.
• Prepare loan documents for home purchases, foreclosures, short-sales and housing transactions.
• Research, analyze, and make appropriate recommendation regarding assigned functional area.
• Negotiate with lenders and realtors. 
• On a continuous basis, know and understand all aspects of the job; intermittently analyze work papers, reports and special projects; identify and interpret technical and numerical information; observe and problem solve operational and technical policy and procedures.
• On a continuous basis, sit at desk for long periods of time; intermittently twist to reach equipment surrounding desk; perform simple grasping and fine manipulation; use telephone, and write or use a keyboard to communicate through written means; and lift or carry weight of 10 pounds or less.
• Interpret and explain pertinent City and department policies and procedures.
• Assist in the development and monitoring of an assigned program budget.
• Develop and recommend policies and procedures related to assigned operations.
• Supervise, train and evaluate assigned staff.
• Communicate clearly and concisely, both orally and in writing.
• Establish and maintain effective working relationships with those contacted in the course of work.

EXPERIENCE AND TRAINING

Experience:

Three years of increasingly responsible professional experience in affordable housing program operations or administration, including one year of lead responsibility.

AND

Training:

A Bachelor’s degree from an accredited college or university. Three years of increasingly responsible advanced journey level experience in affordable housing program/project management may be substituted for two years of education.

License or Certificate:

• Possession of a valid California driver’s license by date of appointment.
• Possession of a Real Estate or Contractor’s license is highly desirable.

SUPPLEMENTAL QUESTIONNAIRE

1. Your responses to questions 2-4, the applicant’s education, training and experience, will be scored using a pre-determined formula.  Your responses to these questions must be consistent with your employment application information.  This experience must also be described in the “Work Experience" section of this application.  Responses to the supplemental questionnaire that are inconsistent from your “Work Experience” section in the application will not be scored.  I understand and agree with the above instructions.

• Yes
• No

2. Was any of the work experience listed on your application an unpaid internship, or volunteer work?  If so, please list below which ones.

3. How many years of professional experience do you have in affordable housing program operations or administration?

• Less than 3 Years
• 3-5 Years
• 5-7 Years
• 7+ Years

4. Please detail your supervisory or lead experience.

5. Please describe your knowledge and experience with administering affordable housing programs, specifically the Housing Choice Voucher and Community Development Block Grant programs or other federal funding.

6. Please identify your experience in supporting homeless services and/or rapid rehousing and your role coordinating with non-profits and other service providers.

7. Please describe your experience in excellent customer service to both internal and external customers.

SELECTION PROCESS

All candidates meeting the minimum qualifications will have their application scored in a Formula Rate Examination.  The applicant’s experience and education will be evaluated using a pre-determined formula.  Scores from this evaluation will determine applicant ranking and placement on the Employment List.  Supplemental questions will be utilized by the department hiring authority to make interview and selection determinations.  Final appointment is contingent upon a check of past employment references, passing a City-paid fingerprint check and depending on position applied for a pre-employment medical exam and a drug and alcohol screening test.

THE CITY OF ROSEVILLE IS AN EQUAL OPPORTUNITY EMPLOYER.  IF YOU REQUIRE AN ACCOMMODATION DUE TO A DISABILITY, PLEASE CONTACT THE HUMAN RESOURCES DEPARTMENT AT LEAST 5 WORKING DAYS BEFORE A SCHEDULED INTERVIEW/EXAMINATION PROCESS.  MEDICAL DISABILITY VERIFICATION MAY BE REQUIRED PRIOR TO ACCOMMODATION.

Please see the job description and announcement below.

Update 3/24/2020: At this time, we will only accept online applications.

The City of Lincoln is hiring for the regular and full-time position of Public Safety Dispatcher I/II within the Police Department.  This position is open until filled; the first review of applications is April 15, 2019.  Interested applicants are encouraged to apply immediately.

The Lincoln Police Department is authorized for 23 sworn officers, six dispatchers, and various other civilian and volunteer positions.  The dispatch center provides public safety dispatch services for the Lincoln Police Department and three Lincoln Fire stations. The communications center is staffed 24/7 and dispatchers work in pairs or solo. Public safety dispatchers answer emergency and non-emergency calls for police, fire and other city services.  Dispatchers prioritize calls and dispatch public safety units as needed.  Heavy phone and radio use is a primary duty of the position.  Other duties include clerical and specialized record keeping functions.

Under immediate supervision, this position performs a wide variety of technical and clerical law enforcement support duties related to taking police, fire and medical emergency requests for service from the public and tracks and dispatches field units as appropriate; gathers, records, maintains, retrieves and distributes law enforcement data and information; enters reports and data into a variety of automated law enforcement records systems; ensures that records and information are accurate, clear and comprehensive for law enforcement personnel and the general public; learns applicable policies, procedures and work methods associated with assigned duties; performs other related duties as required.

DISTINGUISHING CHARACTERISTICS
The Public Safety Dispatcher I is the entry level class in which incumbents learn to perform and perform Police Dispatcher duties under immediate supervision. This classification is alternatively staffed with Public Safety Officer II and incumbents may advance to the higher level after gaining experience and demonstrating a level of proficiency that meets the qualifications of the higher class.

The Public Safety Dispatcher II is the working level class in which incumbents are expected to perform the full range of Police Dispatcher duties with minimum supervision and apply sound judgment regarding their scope of authority in dispatching personnel. This classification is distinguished from the Community Service Officer series in that the latter performs duties involving work in taking reports in the field and performing face-to-face public service activities.

SUPERVISION RECEIVED/EXERCISED
The Public Safety Dispatcher I receives immediate supervision from the Police Office Supervisor or a Watch Commander. Incumbents of this class do not routinely exercise supervision. The Public Safety Dispatcher II receives supervision from the Police Office Supervisor or a Watch Commander. Incumbents of this class do not routinely exercise supervision.

ESSENTIAL FUNCTIONS
Include but are not limited to the following:

• Receives and enters calls for police, fire and medical service in CAD; dispatches and tracks field units; interprets level of service needed through information obtained from field officers or citizens; coordinates multi-agency responses when necessary; transfers calls to appropriate agencies if warranted.
• Responds to questions and concerns from the general public, department staff and other agencies; takes and records telephone and counter reports; provides information as appropriate and resolves service issues and complaints.
• Enters and maintains accurate data and information into the California Law Enforcement Telecommunications System (CLETS) including stolen vehicles, and missing and unidentified persons; enters and retrieves information from a variety of state and local automated systems; validates selected records from the Department of Justice files including vehicles, boats and missing persons; releases impounded vehicles; processes reports and citations; collects and maintains statistical information.
• Learns and develops an understanding of applicable policies, procedures, and work methods associated with assigned duties.
• Photocopies and distributes crime, incident, arrest and accident reports to the general public and various agencies such as the Department of Justice (DOJ), California Highway Patrol, District Attorney, Department of Motor Vehicles (DMV) and insurance companies; prepares reports for court; applies federal, state and local laws when releasing information.
• Establishes positive working relationships with representatives of community organizations, state/local agencies and associations, City management and staff, and the public.

PHYSICAL, MENTAL AND ENVIRONMENTAL WORKING CONDITIONS
This position requires prolonged sitting, standing, walking, reaching, twisting, turning, kneeling, bending, squatting, and stooping in the performance of daily office activities. The position also requires grasping, repetitive hand movement, and fine coordination in preparing reports and retrieving and entering data using a computer keyboard. Additionally, the position requires near and far vision in reading work related documents and using the computer, and acute hearing is required when providing phone, dispatch and face to face service. The need to lift, drag, and push files, paper, and documents weighing up to 25 pounds also is required.

KNOWLEDGE/ABILITIES/SKILLS
The following are a representative sample of the KAS’s necessary to perform essential duties of the position. The level and scope of the knowledge and abilities listed below vary between the I and II levels.

Knowledge of: Civil, criminal, and municipal provisions relating to the various activities of the Police Department; law enforcement, fire, and other operating procedures and functions of the Department as they relate to the dispatch function; geography of the City and the surrounding environment; legal and procedural techniques and regulations regarding transmission and reception of public safety radio traffic; basic radio and related equipment maintenance.

Ability to: Perform a variety of complex work with speed and accuracy; remain calm under emergency situations; learn to operate specialized law enforcement automated information and communication systems; work flexible hours including evenings, weekends and split shifts; learn basic Spanish speaking skills that allow for communication regarding addresses, locations, time descriptions, etc.; interpret, explain and apply applicable laws, codes and regulations; read, interpret and record data accurately; organize, prioritize and follow-up on work assignments; work independently and as part of a team; make sound decisions within established guidelines; follow written and oral directions; observe safety principles and work in a safe manner; communicate clearly and concisely, both orally and in writing; establish and maintain effective working relationships.

Skill to: Operate an office computer and a variety of word processing and software applications; effectively operate specialized law enforcement automated information and communication systems; type accurately from clear copy at a rate of 35 words per minute.

THE SELECTION PROCESS

To be considered, candidates must possess one of the following at the time of application:

• POST Entry-Level Dispatcher Exam with a T-score of 48 or higher, dated within 24 months of application (We do not accept CritiCall scores at this time).
• A valid POST-certified Public Safety Dispatcher Basic Course Certificate
• A valid POST Dispatcher Basic Certificate

The process may include an in-basket exercise, individual interviews, panel interviews and/or other related components.  Only those candidates who have the best combination of qualifications in relation to the requirements and duties of the position will continue in the selection process. Meeting the minimum qualifications does not guarantee an invitation to the process. The candidate selected for the position will be required to complete a background check including reference checks, fingerprint check, medical/drug-test evaluation and/or other related components.

Human Resources will make reasonable efforts in the examination process to accommodate persons with disabilities.  Please advise HR of any special needs a minimum of five days in advance of the selection process exam by calling (916) 434-3229. The City of Lincoln is an Equal Opportunity Employer.

The information contained herein is subject to change and does not constitute either an expressed or implied contract.