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The City of Roseville is committed to a diverse workforce.  We are engaged in understanding the needs and backgrounds of our colleagues and those we serve.   Our organization is unified in this commitment, as we believe this produces the best results for our community.

 

FINAL FILING DATE:  We are accepting applications on a continuous basis.

IT IS MANDATORY THAT YOU COMPLETE THE SUPPLEMENTAL QUESTIONNAIRE. YOUR APPLICATION WILL BE REJECTED IF YOU DO NOT PROVIDE ALL NECESSARY INFORMATION.

THE POSITION

The Human Resources Department is accepting applications for the regular and full-time position of Refuse Truck Driver II in the Environmental Utilities Department. The normal work schedule is Monday through Friday 6:30 a.m. – 2:30 p.m. with weekends required. The list established for this recruitment may also be utilized to fill any limited term or part-time, temporary vacancies. The term length for limited term placements is not guaranteed but cannot exceed 36 months. A part-time temporary position cannot exceed 25 hours per week.

The City of Roseville promotes a no smoking atmosphere.

DEFINITION

To perform a variety of tasks in the collection of residential, commercial, and industrial solid waste refuse, including driving and operating a refuse collection truck.

DISTINGUISHING CHARACTERISTICS

This is the journey level class in the Refuse Truck Driver series and is distinguished from the I level by the ability to perform the full range of duties assigned with only occasional instruction or assistance as unusual or unique situations arise.  Positions in this class are flexibly staffed and are normally filled by advancement from the I level.

This class is distinguished from the Senior Refuse Truck Diver in that the latter provides technical and functional supervision over assigned staff.

SUPERVISION RECEIVED AND EXERCISED

Receives general supervision from a Refuse Supervisor, and receives technical and functional supervision from a Senior Refuse Truck Driver.

EXAMPLES OF ESSENTIAL DUTIES - Duties may include, but are not limited to, the following:

• Drive a one or two-person-staffed refuse collection truck, collecting refuse along an assigned route and emptying contents of trash cans and/or collection bins.
• Operate hydraulic/mechanical controls to load, compress, and dump refuse; collect and dispose of debris on assigned route; transport refuse to/unload at appropriate landfill sites and/or sewage treatment plant.
• Assist refuse truck driver by directing movement into alleys, driveways, and other difficult locations; assist truck driver with lifting/loading contents of trash cans and other collection containers.
• Complete and post notification tags on containers/bins/dumpsters regarding contents not acceptable for refuse collection.
• Maintain assigned truck by regular cleaning and washing, including inspecting for mechanical or other operating problems; report mechanical or related problems for maintenance; perform minor maintenance as appropriate.
• Complete, maintain, and submit records related to operations and maintenance activities, including those related to time, material and equipment usage.
• Build and maintain positive working relationships with co-workers, other City employees, and the public using principles of good customer service.
• Perform related duties as assigned.

MINIMUM QUALIFICATIONS

Knowledge of:

• Uses and purposes of general mechanical tools and equipment; safe work practices.
• Methods and practices of solid waste/refuse collection and disposal.
• Methods, techniques, tools, and operating characteristics of mechanical equipment used in the collection and disposal of solid waste refuse.

Ability to:

• Learn refuse collection techniques and to operate refuse collection vehicles and equipment.
• On a continuous basis, know and understand operations, and observe safety rules.  Intermittently analyze problem equipment; identify and locate equipment; interpret work orders; remember equipment location; and explain jobs to others.
• Intermittently, sit while studying or preparing reports; bend, squat, climb, kneel and twist when performing installation of equipment; perform simple and power grasping, pushing, pulling, and fine manipulation; and lift or carry weight of 50 pounds or less.
• Communicate clearly and concisely, both orally and in writing.
• Establish and maintain effective working relationships with those contacted in the course of work.
• Perform solid waste refuse collection and disposal tasks with minimal supervision. 

Experience and Training

Experience:

Two years of increasingly responsible experience performing refuse collection/disposal work similar to that of a Refuse Truck Driver I with the City of Roseville.

AND

Training:

Equivalent to the completion of the twelfth (12th) grade, GED, or higher level degree.

License or Certificate:

• Possession of a valid California Class B driver’s license, with airbrakes by date of application.

SUPPLEMENTAL QUESTIONNAIRE

1. Your response to question 3, the applicant’s education, training and experience, will be scored using a pre-determined formula.  Your responses to these questions must be consistent with your employment application information.  This experience must also be described in the “Work Experience" section of this application.  Responses to the supplemental questionnaire that are inconsistent from your “Work Experience” section in the application will not be scored.  I understand and agree with the above instructions.

• Yes
• No

2. Was any of the work experience listed on your application an unpaid internship, or volunteer work?  If so, please list below which ones. If none, please put N/A.

3. How many years of experience do you have in the collection of residential, commercial and industrial solid waste refuse, including driving and operating a refuse collection truck?

• Less than 2 years
• 2-3 years
• 3-4 years
• 4-5 years
• 5-6 years.
• 6+ years

4. Do you currently possess a valid California class A or B driver’s license with airbrakes? If yes, please list the expiration date.

5. Are you willing to work weekends indefinitely?

• Yes
• No

6. Are you willing to accept a limited term assignment? The term length for limited term placements is not guaranteed but cannot exceed 36 months.

• Yes
• No

7. Are you willing to accept part-time, temporary work?

• Yes
• No

SELECTION PROCESS

All candidates meeting the minimum qualifications will have their application scored in a Formula Rate Examination.  The applicant’s experience and education will be evaluated using a pre-determined formula.  Scores from this evaluation will determine applicant ranking and placement on the Employment List.  Supplemental questions will be utilized by the department hiring authority to make interview and selection determinations.  Final appointment is contingent upon a check of past employment references, passing a City-paid fingerprint check and depending on position applied for a pre-employment medical exam and a drug and alcohol screening test.

THE CITY OF ROSEVILLE IS AN EQUAL OPPORTUNITY EMPLOYER.  IF YOU REQUIRE AN ACCOMMODATION DUE TO A DISABILITY, PLEASE CONTACT THE HUMAN RESOURCES DEPARTMENT AT LEAST 5 WORKING DAYS BEFORE A SCHEDULED INTERVIEW/EXAMINATION PROCESS.  MEDICAL DISABILITY VERIFICATION MAY BE REQUIRED PRIOR TO ACCOMMODATION.

The City of Roseville is committed to a diverse workforce.  We are engaged in understanding the needs and backgrounds of our colleagues and those we serve.   Our organization is unified in this commitment, as we believe this produces the best results for our community.

 

FINAL FILING DATE: We are accepting applications on a continuous basis.

IT IS MANDATORY THAT YOU COMPLETE THE SUPPLEMENTAL QUESTIONNAIRE. YOUR APPLICATION WILL BE REJECTED IF YOU DO NOT PROVIDE ALL NECESSARY INFORMATION.

THE POSITION

The Human Resources Department is accepting applications for the regular and full-time position of Refuse Truck Driver I in the Environmental Utilities Department. The normal work schedule is Monday through Friday 6:30 a.m. – 2:30 p.m. with weekends required. The list established for this recruitment may also be utilized to fill any limited term or part-time, temporary vacancies. The term length for limited term placements is not guaranteed but cannot exceed 36 months. A part-time temporary position cannot exceed 25 hours per week.

The City of Roseville promotes a no smoking atmosphere.

DEFINITION

To perform a variety of tasks in the collection of residential, commercial, and industrial solid waste refuse, including driving and operating a refuse collection truck.

DISTINGUISHING CHARACTERISTICS

This is the entry level class in the Refuse Truck Driver series.  Positions in this class typically have little or no directly related work experience and work under immediate supervision while learning job tasks.  The Refuse Truck Driver I class is distinguished from the II level by the performance of less than the full range of duties assigned to the II level.  Incumbents work under immediate supervision while learning job tasks, progressing to general supervision as procedures and processes of assigned area of responsibility are learned.

SUPERVISION RECEIVED AND EXERCISED

Receives immediate supervision from a Refuse Supervisor, and receives technical and functional supervision from a Senior Refuse Truck Driver.

EXAMPLES OF ESSENTIAL DUTIES - Duties may include, but are not limited to, the following:

• Drive a one or two-person-staffed refuse collection truck, collecting refuse along an assigned route and emptying contents of trash cans and/or collection bins.
• Operate hydraulic/mechanical controls to load, compress, and dump refuse; collect and dispose of debris on assigned route; transport refuse to/unload at appropriate landfill sites and/or sewage treatment plant.
• Assist refuse truck driver by directing movement into alleys, driveways, and other difficult locations; assist truck driver with lifting/loading contents of trash cans and other collection containers.
• Complete and post notification tags on containers/bins/dumpsters regarding contents not acceptable for refuse collection.
• Maintain assigned truck by regular cleaning and washing, including inspecting for mechanical or other operating problems; report mechanical or related problems for maintenance; perform minor maintenance as appropriate.
• Complete, maintain, and submit records related to operations and maintenance activities, including those related to time, material and equipment usage.
• Build and maintain positive working relationships with co-workers, other City employees, and the public using principles of good customer service.
• Perform related duties as assigned.

MINIMUM QUALIFICATIONS

Knowledge of:

• Uses and purposes of general mechanical tools and equipment; safe work practices.

Ability to:

• Learn refuse collection techniques and to operate refuse collection vehicles and equipment.
• On a continuous basis, know and understand operations, and observe safety rules.  Intermittently analyze problem equipment; identify and locate equipment; interpret work orders; remember equipment location; and explain jobs to others.
• Intermittently, sit while studying or preparing reports; bend, squat, climb, kneel and twist when performing installation of equipment; perform simple and power grasping, pushing, pulling, and fine manipulation; and lift or carry weight of 50 pounds or less.
• Communicate clearly and concisely, both orally and in writing.
• Establish and maintain effective working relationships with those contacted in the course of work.

Experience and Training

Experience:

No experience is required; some general maintenance and/or construction experience is preferred.

AND

Training:

Equivalent to the completion of the twelfth (12th) grade, GED, or higher level degree.

License or Certificate

Possession of a valid California Class B driver’s license, with airbrakes by date of application.

SUPPLEMENTAL QUESTIONNAIRE

1. Your response to question 3, the applicant’s education, training and experience, will be scored using a pre-determined formula.  Your responses to these questions must be consistent with your employment application information.  This experience must also be described in the “Work Experience" section of this application.  Responses to the supplemental questionnaire that are inconsistent from your “Work Experience” section in the application will not be scored.  I understand and agree with the above instructions.

• Yes
• No

2. Was any of the work experience listed on your application an unpaid internship, or volunteer work?  If so, please list below which ones. If none, please put N/A.

3. How many years of experience do you have performing some general maintenance and/or construction duties?

• Less than 1 year
• 1-2 years
• 2-3 years
• 3-4 years
• 4+ years

4. Please describe your general maintenance or construction duties?

5. Do you currently possess a valid California class A or B driver’s license with airbrakes? If yes, please list the expiration date.

6. Are you willing to work weekends indefinitely?

• Yes
• No

7. Are you willing to accept a limited term assignment? The term length for limited term placements is not guaranteed but cannot exceed 36 months.

• Yes
• No

8. Are you willing to accept part-time, temporary work?

• Yes
• No

SELECTION PROCESS

All candidates meeting the minimum qualifications will have their application scored in a Formula Rate Examination.  The applicant’s experience and education will be evaluated using a pre-determined formula.  Scores from this evaluation will determine applicant ranking and placement on the Employment List.  Supplemental questions will be utilized by the department hiring authority to make interview and selection determinations.  Final appointment is contingent upon a check of past employment references, passing a City-paid fingerprint check and depending on position applied for a pre-employment medical exam and a drug and alcohol screening test.

THE CITY OF ROSEVILLE IS AN EQUAL OPPORTUNITY EMPLOYER.  IF YOU REQUIRE AN ACCOMMODATION DUE TO A DISABILITY, PLEASE CONTACT THE HUMAN RESOURCES DEPARTMENT AT LEAST 5 WORKING DAYS BEFORE A SCHEDULED INTERVIEW/EXAMINATION PROCESS.  MEDICAL DISABILITY VERIFICATION MAY BE REQUIRED PRIOR TO ACCOMMODATION.

ASSOCIATE ELECTRIC ANALYST

 

 

SALARY:                                          $6,542 to $8,767 monthly (26 pay periods annually)

FINAL FILING DATE:                      We are accepting applications until closing at 5 pm, October 27, 2021

 

IT IS MANDATORY THAT YOU COMPLETE THE SUPPLEMENTAL QUESTIONNAIRE. YOUR APPLICATION WILL BE REJECTED IF YOU DO NOT PROVIDE ALL NECESSARY INFORMATION.

 

THE POSITION

The Human Resources Department is accepting applications for the Regular and Full-time position of Associate Electric Analyst in the Electric Department.  The normal work schedule is Monday through Friday, 8 –5 pm; a flex schedule may be available.

 

The City of Roseville promotes a no smoking atmosphere.

 

THE CITY

The City of Roseville is committed to a diverse workforce.  We are engaged in understanding the needs and backgrounds of our colleagues and those we serve.   Our organization is unified in this commitment, as we believe this produces the best results for our community. 

 

The City of Roseville (COR) incorporates the following Core Competencies as part of the City’s culture:

• Focus on people: Develop and deliver service-oriented solutions that meet or exceed expectations.
• Build trust: Ensure honesty and integrity to gain confidence and support of others.
• Ensure accountability: Take responsibility for the outcomes of one’s own work and foster a sense of ownership in others.
• Communicate effectively: Deliver clear, concise messages and actively listen to ideas and questions.
• Collaborate inclusively:  Build effective working partnerships, alliances, and teams.
• Make quality decisions: Make sound, timely decisions and recommendations.
• Be adaptable/agile: Change approach or methods to best fit the situation and effectively balance competing priorities.

 

DEFINITION

To perform routine administrative and analytical work in support of Electric Department programs and operations that may include general and administrative support, fiscal and contract management, program analysis and/or compliance. This is a bridge class whereby previous electric utility experience is not required.

 

DISTINGUISHING CHARACTERISTICS

This is the journey level class within the Electric Analyst series and is distinguished from the Assistant level by the level of independence with which duties are performed. Employees at this level receive only occasional instruction or assistance as new, unusual or unique situations arise and are fully aware of the operating procedures and policies within the work unit.  Positions in this class are flexibly staffed and are normally filled by advancement from the Assistant level.

 

The Associate Electric Analyst is further distinguished from Electric Resources Planner, Electric Compliance Analyst and Electric Business Analyst in that the former allows for an entry into the electric utility field requiring no directly related experience.

 

SUPERVISION RECEIVED AND EXERCISED

• Receives direction from assigned management or supervisory personnel.

 

EXAMPLES OF ESSENTIAL DUTIES - Duties may include, but are not limited to, the following:

• Compile and analyze routine data; make basic recommendations on the formulation of policy, procedures, and operations
• Conduct a variety of routine surveys; perform routine research and statistical analyses on administrative, fiscal, and/or programmatic issues.
• Perform basic analytical and technical support which may include electric resources planning, rate modeling and development, power supply forecasting, customer program research, power supply settlements, budgeting and/or compliance.
• Compile materials; develop and prepare routine reports, correspondence, manuals, publications, and other documents; obtain management review and approval as needed.
• Coordinate departmental activities with other departments, divisions, units, and   outside agencies; represent the department in committee meetings; respond to routine requests for information.
• Participate in the performance of special studies, analyses and projects.
• Learn to update and run electronic models related to retail revenues, transaction feasibility, power supply forecasting, market trends, operating costs, indirect costs, and capital improvement projects.
• Perform basic fiscal analyses and prepare recommendations relating to the status of various fund balance projections, fiscal transactions, and related financial activities.
• Assist in developing and preparing budgets for management review and approval; assure proper expenditure coding, document preparation, and other financial-related activities; monitor budget expenditures.
• Assist with providing departmental fiscal and accounting oversight by monitoring and managing contracts, grants, and other funding and expenditure sources.
• Assist in analyzing and interpreting contracts and coordinating the resolution of contract disputes and disagreements.
• Assist with planning, identifying and analyzing program administration problems and develop solutions.
  Review regulatory materials to evaluate program impact; assist with the review and revision of current systems, policies and procedures.
• Assist in developing program compliance procedures.
• Analyze basic administrative systems and practices, develop and recommend modifications and enhancements for management review; coordinate implementation of changes.
• Conduct research and develop procedures as it relates to department operations.
• Prepare and present staff reports and presentations to management.
• Represent function on committees, outside organizations, and at staff subcommittees as necessary; coordinate technical support activities with other departments, divisions and outside agencies.
• Answer questions and provide information to the public, via telephone, e-mail, and written correspondence.
• Build and maintain positive working relationships with co-workers, other City employees and the public using principles of good customer service.
• Perform related duties as assigned.

 

MINIMUM QUALIFICATIONS

In addition to the qualifications for the Assistant Electric Analyst 

 

Knowledge of:

• Programs, processes and operations of the department.
• Principles and practices of accounting and municipal budget development and administration.
• Pertinent local, State and Federal laws, ordinances and rules.
• Basic principles of project management.

 

Ability to:

• Independently perform routine professional analytical work in support of department programs and operations.
• Prepare and present technical, financial, and statistical reports, requests for proposal, contracts and agreements.
• Perform, analyze and document research and findings.
• Read and understand operating procedures and regulations.
• Learn to utilize a variety of databases for running models.
• Independently analyze situations and data and develop preliminary conclusions and recommendations.
• Run financial models related to cost, rates and revenues.
• Analyze financial data, fiscal and actuarial reports.
• Participate in special studies related to assigned operations.

EXPERIENCE AND TRAINING

 

Experience:

• Two years of responsible experience performing duties similar to that of an Assistant Electric Analyst with the City of Roseville.

AND

Training:

• Equivalent to a Bachelor’s degree from an accredited college or university, preferably in business administration, public administration, economics, engineering, mathematics, accounting, computer science or a related field.

 

License or Certificate:

• Possession of a valid California driver’s license by date of appointment.

 

SUPPLEMENTAL QUESTIONNAIRE

1. Your responses to questions 2-3, the applicant’s education, training and experience, will be scored using a pre-determined formula.  Your responses to these questions must be consistent with your employment application information.  This experience must also be described in the “Work Experience" section of this application.  Responses to the supplemental questionnaire that are inconsistent from your “Work Experience” section in the application will not be scored.  I understand and agree with the above instructions.

• Yes
• No

 

2. Was any of the work experience listed on your application an unpaid internship, or volunteer work?  If so, please list below which ones.

 

3. How many years of experience do you have performing routine administrative and analytical work in support of an Electric Department? (Examples that may include, general and administrative support, fiscal and contract management, program analysis and/or compliance).

• 2-4 years
• 4-6 years
• 6 + years

 

4. Please check the boxes below where you have some education or work experience:

• Databases
• SQL
• Aggregating data from different sources
• Process automation
• Technical documentation
• Building data reports
• Interpreting and analyzing data
• Contract development or administration
• Government policy
• Project management
• Business process improvement
• Stakeholder support
• Regulatory compliance

 

5. Briefly describe your experience with each item selected in question number 4.
    
6. How many months/years of experience do you have with the items selected above? Please list each separately.
    

 

SELECTION PROCESS

All candidates meeting the minimum qualifications will have their application scored in a Formula Rate Examination. The applicant’s experience and education will be evaluated using a pre-determined formula. Scores from this evaluation will determine applicant ranking and placement on the Employment List. Supplemental questions will be utilized by the department hiring authority to make interview and selection determinations. Final appointment is contingent upon a check of past employment references, passing a City-paid fingerprint check and depending on position applied for a pre-employment medical exam and a drug and alcohol screening test.

 

THE CITY OF ROSEVILLE IS AN EQUAL OPPORTUNITY EMPLOYER.  IF YOU REQUIRE AN ACCOMMODATION DUE TO A DISABILITY, PLEASE CONTACT THE HUMAN RESOURCES DEPARTMENT AT LEAST 5 WORKING DAYS BEFORE A SCHEDULED INTERVIEW/EXAMINATION PROCESS.  MEDICAL DISABILITY VERIFICATION MAY BE REQUIRED PRIOR TO ACCOMMODATION.

 

ASSISTANT ELECTRIC ANALYST

 

 

SALARY:                                          $5,948 to $7,970 monthly (26 pay periods annually)

FINAL FILING DATE:                      We are accepting applications until closing at 5 pm, October 27, 2021

 

 

IT IS MANDATORY THAT YOU COMPLETE THE SUPPLEMENTAL QUESTIONNAIRE. YOUR APPLICATION WILL BE REJECTED IF YOU DO NOT PROVIDE ALL NECESSARY INFORMATION.

 

THE POSITION

The Human Resources Department is accepting applications for the Regular and Full-time position of Assistant Electric Analyst in the Electric Department.  The normal work schedule is Monday through Friday, 8 –5 pm; a flex schedule may be available.

 

The City of Roseville promotes a no smoking atmosphere.

 

THE CITY

The City of Roseville is committed to a diverse workforce.  We are engaged in understanding the needs and backgrounds of our colleagues and those we serve.   Our organization is unified in this commitment, as we believe this produces the best results for our community. 

 

The City of Roseville (COR) incorporates the following Core Competencies as part of the City’s culture:

• Focus on people: Develop and deliver service-oriented solutions that meet or exceed expectations.
• Build trust: Ensure honesty and integrity to gain confidence and support of others.
• Ensure accountability: Take responsibility for the outcomes of one’s own work and foster a sense of ownership in others.
• Communicate effectively: Deliver clear, concise messages and actively listen to ideas and questions.
• Collaborate inclusively:  Build effective working partnerships, alliances, and teams.
• Make quality decisions: Make sound, timely decisions and recommendations.
• Be adaptable/agile: Change approach or methods to best fit the situation and effectively balance competing priorities.

 

DEFINITION

To perform routine administrative and analytical work in support of Electric Department programs and operations that may include general and administrative support, fiscal and contract management, program analysis and/or compliance. This is a bridge class whereby previous electric utility experience is not required.

 

DISTINGUISHING CHARACTERISTICS

This is the entry level class in the Electric Analyst series. This class is distinguished from the journey level by the performance of the more routine tasks and duties assigned to positions within this series. Employees at this level are not expected to perform with the same independence of direction and judgment on matters allocated to the journey level. Since this class is typically used as a training class, employees may have only limited or no directly related work experience. Employees work under general supervision while learning job tasks.

 

SUPERVISION RECEIVED AND EXERCISED

• Receives general supervision from assigned management or supervisory personnel.

 

EXAMPLES OF ESSENTIAL DUTIES - Duties may include, but are not limited to, the following:

• Compile and analyze routine data; make basic recommendations on the formulation of policy, procedures, and operations
• Conduct a variety of routine surveys; perform routine research and statistical analyses on administrative, fiscal, and/or programmatic issues.
• Perform basic analytical and technical support which may include electric resources planning, rate modeling and development, power supply forecasting, customer program research, power supply settlements, budgeting and/or compliance.
• Compile materials; develop and prepare routine reports, correspondence, manuals, publications, and other documents; obtain management review and approval as needed.
• Coordinate departmental activities with other departments, divisions, units, and   outside agencies; represent the department in committee meetings; respond to routine requests for information.
• Participate in the performance of special studies, analyses and projects.
• Learn to update and run electronic models related to retail revenues, transaction feasibility, power supply forecasting, market trends, operating costs, indirect costs, and capital improvement projects.
• Perform basic fiscal analyses and prepare recommendations relating to the status of various fund balance projections, fiscal transactions, and related financial activities.
• Assist in developing and preparing budgets for management review and approval; assure proper expenditure coding, document preparation, and other financial-related activities; monitor budget expenditures.
• Assist with providing departmental fiscal and accounting oversight by monitoring and managing contracts, grants, and other funding and expenditure sources.
• Assist in analyzing and interpreting contracts and coordinating the resolution of contract disputes and disagreements.
• Assist with planning, identifying and analyzing program administration problems and develop solutions.
  Review regulatory materials to evaluate program impact; assist with the review and revision of current systems, policies and procedures.
• Assist in developing program compliance procedures.
• Analyze basic administrative systems and practices, develop and recommend modifications and enhancements for management review; coordinate implementation of changes.
• Conduct research and develop procedures as it relates to department operations.
• Prepare and present staff reports and presentations to management.
• Represent function on committees, outside organizations, and at staff subcommittees as necessary; coordinate technical support activities with other departments, divisions and outside agencies.
• Answer questions and provide information to the public, via telephone, e-mail, and written correspondence.
• Build and maintain positive working relationships with co-workers, other City employees and the public using principles of good customer service.
• Perform related duties as assigned.

 

MINIMUM QUALIFICATIONS

Knowledge of:

• Statistical and graphical presentation methods.
• Basic principles and practices of research and quantitative analysis.
• Principles and procedures of financial record keeping and reporting.
• Technical report writing procedures.

Ability to:

• Learn programs, processes and structure of the department.
• On a continuous basis, know and understand all aspects of the job.  Intermittently analyze work papers, reports and special projects; identify and interpret technical and numerical information; observe and problem solve operational and technical policy and procedures.
• On a continuous basis, sit at desk for long periods of time.  Intermittently twist to reach equipment surrounding desk; perform simple grasping and fine manipulation; use telephone, and write or use a keyboard to communicate through written means; and lift or carry weight of 10 pounds or less.
• Learn applicable Federal, State and local laws, codes and regulations.
• Research, analyze and resolve routine technical administrative issues.
• Communicate clearly and concisely, both orally and in writing.
• Establish and maintain effective working relationships with those contacted in the course of work.

EXPERIENCE AND TRAINING

Experience:

• No professional experience is required.

 

Training:

• Equivalent to a Bachelor’s degree from an accredited college or university, preferably in business administration, public administration, economics, engineering, mathematics, accounting, computer science or a related field.

License or Certificate:

• Possession of a valid California driver’s license by date of appointment.

SUPPLEMENTAL QUESTIONNAIRE

1. Your responses to questions 2-3, the applicant’s education, training and experience, will be scored using a pre-determined formula.  Your responses to these questions must be consistent with your employment application information.  This experience must also be described in the “Work Experience" section of this application.  Responses to the supplemental questionnaire that are inconsistent from your “Work Experience” section in the application will not be scored.  I understand and agree with the above instructions.

• Yes
• No

 

2. Was any of the work experience listed on your application an unpaid internship, or volunteer work?  If so, please list below which ones.

 

3. How many years of experience do you have performing routine administrative and analytical work in support of an Electric Department? (Examples that may include, general and administrative support, fiscal and contract management, program analysis and/or compliance).

• 0-2 years
• 2-4 years
• 4 + years

 

4. Please check the boxes below where you have some education or work experience:

 

• Databases
• SQL
• Aggregating data from different sources
• Process automation
• Technical documentation
• Building data reports

• Interpreting and analyzing data
• Contract development or administration
• Government policy
• Project management
• Business process improvement
• Stakeholder support
• Regulatory compliance

 

5. Briefly describe your experience with each item selected in question number 4.
    
6. How many months/years of experience do you have with the items selected above? Please list each separately.
    

 

 

SELECTION PROCESS

All candidates meeting the minimum qualifications will have their application scored in a Formula Rate Examination. The applicant’s experience and education will be evaluated using a pre-determined formula. Scores from this evaluation will determine applicant ranking and placement on the Employment List. Supplemental questions will be utilized by the department hiring authority to make interview and selection determinations. Final appointment is contingent upon a check of past employment references, passing a City-paid fingerprint check and depending on position applied for a pre-employment medical exam and a drug and alcohol screening test.

 

THE CITY OF ROSEVILLE IS AN EQUAL OPPORTUNITY EMPLOYER.  IF YOU REQUIRE AN ACCOMMODATION DUE TO A DISABILITY, PLEASE CONTACT THE HUMAN RESOURCES DEPARTMENT AT LEAST 5 WORKING DAYS BEFORE A SCHEDULED INTERVIEW/EXAMINATION PROCESS.  MEDICAL DISABILITY VERIFICATION MAY BE REQUIRED PRIOR TO ACCOMMODATION.

 

MANAGEMENT ANALYST - CITY MANAGER'S OFFICE

 

 

SALARY:  $6,927.86 to $9,283.96 monthly (26 pay periods annually)

 

FINAL FILING DATE:  We are accepting applications until closing at 5 pm, November 2, 2021

 

IT IS MANDATORY THAT YOU COMPLETE THE SUPPLEMENTAL QUESTIONNAIRE. YOUR APPLICATION WILL BE REJECTED IF YOU DO NOT PROVIDE ALL NECESSARY INFORMATION.

 

THE POSITION

The Human Resources Department is accepting applications for the position of Management Analyst – City Manager’s Office.  The current opening is a Regular, Full-time position in the City Manager’s Office, but the list may be utilized to fill future regular and limited-term vacancies for the duration of the list.  The normal work schedule is Monday through Friday, 8 –5 pm; a flex schedule may be available

 

The City of Roseville promotes a no smoking atmosphere.

 

THE CITY

The City of Roseville is committed to a diverse workforce.  We are engaged in understanding the needs and backgrounds of our colleagues and those we serve.   Our organization is unified in this commitment, as we believe this produces the best results for our community.

 

The City of Roseville (COR) incorporates the following Core Competencies as part of the City’s culture:

• Focus on people: Develop and deliver service-oriented solutions that meet or exceed expectations.
• Build trust: Ensure honesty and integrity to gain confidence and support of others.
• Ensure accountability: Take responsibility for the outcomes of one’s own work and foster a sense of ownership in others.
• Communicate effectively: Deliver clear, concise messages and actively listen to ideas and questions.
• Collaborate inclusively:  Build effective working partnerships, alliances, and teams.
• Make quality decisions: Make sound, timely decisions and recommendations.
• Be adaptable/agile: Change approach or methods to best fit the situation and effectively balance competing priorities.

 

DEFINITION

To perform a variety of highly responsible administrative support functions in the City Manager’s Office including those requiring a significant level of expertise in a specific area; to manage complex program assignments; and to provides administrative support to the City Manager, Assistant City Manager, City Treasurer/Financial Executive, and Deputy City Manager.

 

SUPERVISION RECEIVED AND EXERCISED

• Receives general supervision from the City Manager.
• May exercise direct supervision over assigned technical and administrative support personnel.

 

EXAMPLES OF ESSENTIAL DUTIES - Duties may include, but are not limited to, the following:

• Assist with the management and oversight of various special projects as assigned, including capital improvement projects, inter-departmental process improvements, and cyclical performance audits of various operations.
• Assist in the preparation, development, and administration of department or division operating, multi-year and/or capital improvement budgets.
• Collect, compile and analyze information from various sources on a variety of specialized topics related to programs administered by the position or by management staff including complex financial, budget, or administrative issues or questions.
• Research, evaluate, and prepare statistical, financial, and demographic data used in reports, studies, surveys and analyses; analyze and make recommendations in the development and administration of assigned program area.
• Investigate, analyze, develop and prepare special studies or projects and corresponding documentation and technical reports; make recommendations.
• Plan, prioritize, assign, supervise and review the work of assigned professional, technical and administrative support personnel related to program activities.
• Research, compile and prepare reports and documentation on program activities; analyze program and develop corrective action, maintain records of findings and corrective actions; prepare periodic status reports.
• Negotiate and administer contracts; ensure compliance with department procedures, City policies, and pertinent laws, regulations and ordinances; assist with the selection and management of consultants and contractors.
• Assist in the development and analysis of departmental policies, procedures and systems; recommend goals and objectives.
• Receive, research, and respond to questions from outside agencies, other City departments and the general public.
• Prepare and present staff reports and presentations at various City Council, commission/board, and other governmental meetings; draft City Council documents; serve on various committees and task forces.
• Research grant opportunities and prepare grant proposals; monitor and administer grants.
• Evaluate operations and activities of assigned responsibilities; recommend improvements and modifications; prepare various reports on operations and activities.
• Answer questions and provide information to the public, via telephone, e-mail, and written correspondence; investigate complaints and recommend corrective action as necessary to resolve complaint.
• Build and maintain positive working relationships with co-workers, other City employees and the public using principles of good customer service.
• Perform related duties as assigned.

 

MINIMUM QUALIFICATIONS

Knowledge of:

• Principles and practices of development including urban land use planning, California Environmental Quality Act (CEQA), permitting, and development.
• Principles and practices of performance audits.
• Principles and practices of real property management.
• Principles and practices of budget preparation and monitoring.
• Pertinent local, State and Federal laws, ordinances and rules.
• State and Federal legislative and regulatory processes.
• Principles and practices of grant writing and administration.
• Principles of project management. 
• Methods of negotiation.
• Principles and practices of supervision.
• Principles and practices of marketing, community outreach and public information.
• Principles and practices of public administration and municipal services.
• Principles and practices of leadership, motivation, team building and conflict resolution.
• Methods of grant proposal development and monitoring.
• Public relations practices and techniques.
• Principles and practices of organizational analysis and administration.

 

Ability to:

• Learn programs, processes and structure of the various City departments.
• On a continuous basis, know and understand all aspects of the job. Intermittently analyze work papers, reports and special projects; identify and interpret technical and numerical information; observe and problem solve operational and technical policy and procedures.
• On a continuous basis, sit at desk for long periods of time. Intermittently twist to reach equipment surrounding desk; perform simple grasping and fine manipulation; use telephone, and write or use a keyboard to communicate through written means; and lift or carry weight of 10 pounds or less.
• Prepare and present information to City management, City Council, and outside agencies and organizations.
• Effectively  respond  to  requests  from  the  City  Manager’s  Office,  City  Council,  City departments, and other interest groups in a timely manner.
• Learn applicable Federal, State and local laws, codes and regulations.
• Research, analyze and resolve technical administrative issues.
• Work with and maintain the confidentiality of information.
• Communicate clearly and concisely, both orally and in writing.
• Establish and maintain working relationships with those contacted in the course of work.
• Independently perform professional analytical work in support of the City Manager’s Office and programs.
• Identify, research, and respond to questions from other City departments, outside agencies and the public.
• Prepare and present technical reports, requests for proposal, contracts and agreements.
• Independently analyze situations and data and develop logical conclusions and sound recommendations.
• Analyze financial data, fiscal and actuarial reports.
• Effectively interact with the news media, as assigned.
• Conduct, prepare and present special studies related to assigned operations.
• Supervise, train and evaluate assigned staff

 

 

Experience and Training

 

Experience:

• Three years of increasingly responsible administrative management and/or analytical experience in municipal government operations.

 

AND

 

Training:

• A Bachelor’s degree from an accredited college or university, preferably in planning/community development, business administration, public administration, or a related field.  A Master’s degree in planning/community development, business administration, public administration, or a related field may count towards two years of experience.

 

License or Certificate

• Possession of a valid California driver’s license by date of appointment.

 

SUPPLEMENTAL QUESTIONNAIRE

 

1. Your responses to questions 3-6, the applicant’s education, training and experience, will be scored using a pre-determined formula.  Your responses to these questions must be consistent with your employment application information.  This experience must also be described in the “Work Experience" section of this application.  Responses to the supplemental questionnaire that are inconsistent from your “Work Experience” section in the application will not be scored.  I understand and agree with the above instructions.

 

• Yes
• No

 

2. Was any of the work experience listed on your application an unpaid internship, or volunteer work?  If so, please list below which ones.

 

3. How many years of work experience do you performing administrative management and/or analytical duties in municipal government operations?

 

• Less than 3 Years
• 3-5 Years
• 5-7 Years
• 7+ Years

 

4. Please describe your administrative management and/or analytical duties in municipal government operations.

 

5. Please indicate how many years of experience you have in performance and project management?

• Less than 2 years
• 2-5 Years
• 5+ Years

 

6. Please detail your experience in performance and project management. Please include the types of projects, scope of work, your role on the projects and number of employees you were responsible for.

 

SELECTION PROCESS

All candidates meeting the minimum qualifications will have their application scored in a Formula Rate Examination.  The applicant’s experience and education will be evaluated using a pre-determined formula.  Scores from this evaluation will determine applicant ranking and placement on the Employment List.  Supplemental questions will be utilized by the department hiring authority to make interview and selection determinations.  Final appointment is contingent upon a check of past employment references, passing a City-paid fingerprint check and depending on position applied for a pre-employment medical exam and a drug and alcohol screening test.

 

THE CITY OF ROSEVILLE IS AN EQUAL OPPORTUNITY EMPLOYER.  IF YOU REQUIRE AN ACCOMMODATION DUE TO A DISABILITY, PLEASE CONTACT THE HUMAN RESOURCES DEPARTMENT AT LEAST 5 WORKING DAYS BEFORE A SCHEDULED INTERVIEW/EXAMINATION PROCESS.  MEDICAL DISABILITY VERIFICATION MAY BE REQUIRED PRIOR TO ACCOMMODATION.

Posting Date: October 7, 2021                                                                          Final Filing Date: October 22, 2021

THE CITY OF WOODLAND INVITES YOUR APPLICATION FOR

POOL AND RECREATION FACILITIES TECHNICIAN – FT w/benefits

$4,484.75 - $5,723.81 per month

 

DEFINITION

To maintain and repair City swimming pools and recreational facilities.

 

THE IDEAL CANDIDATE

The City of Woodland has one pool, and a splash pad that requires maintenance and oversight. The ideal candidate will have experience working with a larger/Olympic size pool, understand the needs of various team competition (water Polo, Swim teams, etc.) and maintain the pool for adult swim activities as well as summer activities that include free swim and lessons. They must have an understanding of the water filters, pumps, and water systems. This pool will require daily trouble shooting of equipment to keep it operational. There are facilities that will need to be maintained such as painting, restroom repair, tile care, etc. Experience with pumps and heaters is a must. Our ideal candidate is someone with mechanical room experience and can read and understand plans and design, prior pool management or maintenance experience is needed. Maintaining the chemicals, which include testing and balancing of the chlorine and pH of the water. In addition, the candidate must be flexible and willing to assist the Park Maintenance team with various maintenance duties.

 

SUPERVISION RECEIVED AND EXERCISED

Higher-level park personnel provide direction.  Responsibilities include indirect supervision of park maintenance and/or temporary personnel.

 

EXAMPLES OF DUTIES

The following are typical illustrations of duties encompassed by the job class, not an all inclusive or limiting list:

 

ESSENTIAL FUNCTIONS

Coordinate all aspects of pool maintenance. Maintain all City pool/splash pad facilities and manage chemical content of water; establish safety, maintenance and upkeep programs; comply with applicable health codes and safety standards. Install and maintain all mechanical equipment, including miscellaneous plumbing fixtures as they relate to pools. As needed, perform general grounds maintenance including maintenance of parks, cemetery, and athletic fields.  Drive required vehicles and equipment as related to the task needing completion.  Regular, predictable, consistent and timely attendance is an essential function of the position, in that employee must be present to work on facilities and equipment affecting the public’s health and safety.

 

OTHER JOB FUNCTIONS

Train and oversee other personnel in the performance of pool facility maintenance and repair work. Monitor contract workers in the performance of their work. Coordinate planting of grass, trees and shrubs; apply fertilizers, herbicides, and pesticides. Operate a variety of light equipment. Maintain records and reports; requisition and purchase materials and supplies. Maintain grounds and facilities at the pool complex. Conduct park and recreation facility maintenance, including landscape inspections. Prepare and maintain athletic fields, related facilities, and cemetery interment/operations as needed. Meet all Standby Program requirements; take Standby Duty, work any shift including weekends and holidays. Work cooperatively with others.

Perform related duties as assigned.

 

QUALIFICATIONS

 

Knowledge of:

Tools, equipment and procedures used in swimming pool and facility maintenance.  Swimming pool water chemistry and related chemicals.  Applicable Health and Safety requirements.  Basic construction and repair methods, including carpentry, electrical, plumbing, and cement work.  Safe work practices.

 

Skill to:

Operate and maintain a variety of equipment used in maintenance, repair and construction activities.  Read and interpret construction plans and specifications.  Communicate clearly and concisely, both orally and in writing.  Maintain records and prepare reports.  Deal courteously and effectively with the general public.  Establish and maintain effective work relationships with those contacted in the performance of required duties.  Coordinate park maintenance personnel in the repair, maintenance and construction of pool facilities.

 

Ability to:

Meet the physical requirements necessary to safely and effectively perform the assigned duties.

 

Minimum Education and Experience:

 

Education:

High School diploma or equivalent.

 

Experience:

Three years of increasingly responsible experience in pool maintenance and repair, including some lead worker responsibility. Landscaping and contract management experience is desirable.

 

License and Certificate:

Required upon hire, possession of a valid California Driver’s License.  Possession of current Public Pool Operator Certificate, Aquatic Facility Operator Certificate or equivalent is required prior to permanent appointment.

 

APPLICATION

Apply with a City of Woodland application by visiting www.cityofwoodland.org/employment or the Human Resources Office, City Hall, 300 First Street, 2nd Floor, Woodland, CA 95695 by 5:00 p.m. on Friday, October 22, 2021.  Supplemental questionnaire must be submitted with the application by the final filing date to be considered. Résumés and cover letters are encouraged but will not be accepted in lieu of the application form.  Postmarks will not be accepted. 

 

Review Process:  Based on the information provided in the application documents, the best qualified applicants will be invited for further examination.  All applicants meeting the minimum qualifications are not guaranteed advancement through any subsequent phase of the examination.  Depending upon the number of applications received, the examination may consist of an application screening, written and/or practical exam, oral interview or any combination thereof. 

 

Applicants will be required to take and pass a medical examination by a City of Woodland physician to insure their physical suitability to perform the assigned duties.  If you have a disability that requires accommodation during the selection process, please notify Human Resources at least seven (7) days prior to the event.

 

 

Zoom Panel interviews are tentatively scheduled for the week of November 1, 2021

 

 

BENEFITS

Salary (current):                   $4,484.75 - $5,723.81/mo.

Retirement:                           CalPERS Retirement System (2 % @ 60 formula for Classic CalPERS members and 2% @ 62 formula for new CalPERS members)
The City does not participate in social security

Deferred Comp:                    Choice of deferred compensation plans (Traditional and Roth options)

Medical:                                 CalPERS Medical Insurance Plans, including HMOs and PPOs

                                                City gives an allowance toward the cost of insurance

                                                Maximum Family Medical Allowance (2021): $2,234.91 per month

Dental/Vision:                       City paid Delta Dental and Medical Eye Services

LTD/STD:                               City paid wage protection for long/short term disabilities

Life Insurance:                     City provides $50,000 life insurance policy

Supplemental Benefits:      Voluntary Supplemental Life, Cancer, Accident Only and Critical Illness insurance, and Flexible Spending Accounts available

Vacation:                               6.7 hours per month during first three years of service

Holidays:                               12.5 paid holidays (including two floating holidays)

Sick Leave:                           8 hours per month

Bilingual Pay:                       $200 per month upon certification

Prof. Growth Incentive:       $625 per fiscal year for education or professional activities

 

 

 

The City of Woodland hires only U.S. citizens and individuals lawfully authorized to work in the U.S.

The City of Woodland is an Equal Opportunity Employer

SENIOR ENERGY SERVICES ACCOUNT REPRESENTATIVE

 

SALARY:                                           $9539.05 to $12783.39 monthly (26 pay periods annually)

 

FINAL FILING DATE:                        We are accepting applications until closing at 5 pm, November 1, 2021

 

IT IS MANDATORY THAT YOU COMPLETE THE SUPPLEMENTAL QUESTIONNAIRE. YOUR APPLICATION WILL BE REJECTED IF YOU DO NOT PROVIDE ALL NECESSARY INFORMATION.

 

THE POSITION

The Human Resources Department is accepting applications for the regular and full-time position of Senior Energy Services Account Representative I in the Electric Department.  The normal work schedule is Monday through Friday, 8 –5 pm; a flex schedule may be available.

The City of Roseville promotes a no smoking atmosphere.

 

THE CITY

The City of Roseville is committed to a diverse workforce.  We are engaged in understanding the needs and backgrounds of our colleagues and those we serve.   Our organization is unified in this commitment, as we believe this produces the best results for our community. 

The City of Roseville (COR) incorporates the following Core Competencies as part of the City’s culture:

• Focus on people: Develop and deliver service-oriented solutions that meet or exceed expectations.
• Build trust: Ensure honesty and integrity to gain confidence and support of others.
• Ensure accountability: Take responsibility for the outcomes of one’s own work and foster a sense of ownership in others.
• Communicate effectively: Deliver clear, concise messages and actively listen to ideas and questions.
• Collaborate inclusively:  Build effective working partnerships, alliances, and teams.
• Make quality decisions: Make sound, timely decisions and recommendations.
• Be adaptable/agile: Change approach or methods to best fit the situation and effectively balance competing priorities.

 

DEFINITION

To organize, assign and review the work of assigned personnel engaged in customer service and the development, implementation and marketing of customer facing energy, and demand-side resource management programs and attract and retain industrial and commercial businesses.

 

DISTINGUISHING CHARACTERISTICS

This is the advanced journey level in the Energy Services Account Representative series. Positions at this level are distinguished from other classes within the series by the level of responsibility assumed, complexity of duties assigned, independence of action taken, by the amount of time spent performing the duties, and by the nature of the public contact made. Employees perform the most difficult and responsible types of duties assigned to classes within this series, including providing supervision over assigned personnel and perform complex energy-related program development and implementation. Employees at this level are required to be fully trained in all procedures related to assigned areas of responsibility.

 

SUPERVISION RECEIVED AND EXERCISED

Receives direction from an assigned supervisor or manager.  Exercises direct supervision over lower level professional technical, and clerical staff.

 

EXAMPLES OF ESSENTIAL DUTIES - Duties may include, but are not limited to, the following:

• Plan, prioritize, and review the work of professional, technical, and clerical staff assigned to support daily operations of the department.
• Develop schedules and methods to accomplish assignments ensuring work is completed in a timely and efficient manner.
• Provide direct supervision over professional, technical and clerical staff including assigning, directing, training and evaluating subordinate staff; perform evaluations and recommend discipline.
• Plan, prioritize, and review the work of professional staff assigned to the performance of professional program development, implementation and marketing as it relates to energy-related programs. Perform and support economic development efforts to attract and retain industrial and commercial electric utility businesses customers.
• Research, develop, implement, and manage various energy-related programs for electric utility customers. Develop and maintain Key and Major Account management plans and relationships. Develop programs to support tenant improvements, new residential construction, and retro-fit projects; update and modify existing programs to make best use of new technology, to respond to customer needs and to reduce electric utility demands and operating costs.
• Work closely with customers, building and business owners, architects, developers, and contractors to determine energy-related programs that meet their needs, enhance operations and reduce costs; assist in identifying and resolving problems and concerns related to energy-related assets.
• Design, develop and implement program plans and strategies to promote energy-related programs, balancing value of program benefits against program operation and management costs, consistent with the City’s priorities and state, federal and local regulations.
• Conduct market research including surveys and analysis regarding public opinion about the value of and demand for energy efficiency programs. Identify and explore impacts of new industry technology, regulations, products or customer behavior.
• Make presentations regarding utility programs; educate and inform customers, developers, contractors, architects, City staff and others regarding energy programs; represent the City at events and other public forums.
• Coordinate with City staff in other divisions and departments regarding program operations and to facilitate resolution of customer issues and concerns; interpret customer issues and investigate complaints and recommend corrective action.
• Perform the most difficult work related to the development, implementation and management of assigned programs.
• Build and maintain positive working relationships with co-workers, other City employees and the public using principles of good customer service.
• Perform related duties as assigned.

 

MINIMUM QUALIFICATIONS

Knowledge of:

• Principles and practices of supervision, training and performance evaluations.
• Advanced principles and practices of electric energy efficiency technologies and related program development, implementation and marketing.
• Advanced energy consumption economics and financial analysis.
• Sophisticated market research techniques and analysis.
• Principles and practices of local economic development.
• City policies, electric industry standards, and current technology and trends related to energy efficiency and conservation programs.
• Pertinent local, State, and Federal ordinance, rules and regulations.
• Modern office procedures, methods and computer equipment including word processing, database and spreadsheet applications.

 

Ability to:

• Provide supervision over assigned staff; effectively train staff.
• Perform the most complex and difficult duties related to the researching, developing, implementing and managing various energy programs for a variety of City customers.
• On a continuous basis, know and understand all aspects of the job; intermittently analyze work papers, reports and special projects; identify and interpret technical and numerical information; observe and problem solve operational and technical policy and procedures.
• On a continuous basis, sit at desk for long periods of time; intermittently twist to reach equipment surrounding desk; perform simple grasping and fine manipulation; use telephone, and write or use a keyboard to communicate through written means; and lift or carry weight of 10 pounds or less.
• Communicate clearly and concisely, both orally and in writing.
• Establish and maintain effective working relationships with those contacted in the course of work.

 

EXPERIENCE AND TRAINING

Experience:

• Two years of responsible experience performing duties similar to that of an Energy Services Account Representative II with the City of Roseville (Performing professional customer service work to build and maintain residential and commercial electric utility customer relationships and to provide and promote value added services and solutions. Develop and maintain in-depth strategic market segment information to deeply understand customer needs and goals now and in the future. Research, develop and implement strategies designed to promote such relationships, services, solutions and programs, and to encourage new and continuing program participation.  Employees at this level receive only occasional instruction or assistance as new, unusual or unique situations arise and are fully aware of the operating procedures and policies within the work unit.)

                AND

Training:

• A Bachelor’s degree from an accredited college or university, preferably in marketing, business administration, economics, public administration, engineering or a related field.

License or Certificate:

• Possession of a valid California driver’s license by date of appointment.

 

SUPPLEMENTAL QUESTIONNAIRE

1. Your responses to questions 2-3, the applicant’s education, training and experience, will be scored using a pre-determined formula.  Your responses to these questions must be consistent with your employment application information.  This experience must also be described in the “Work Experience" section of this application.  Responses to the supplemental questionnaire that are inconsistent from your “Work Experience” section in the application will not be scored.  I understand and agree with the above instructions.

• Yes
• No

 

2. Was any of the work experience listed on your application an unpaid internship, or volunteer work?  If so, please list below which ones.

• Yes
• No

 

3. How many years of experience do you have in utility account management?

• Less than 2 years
• 2-5 years
• 5+ years

 

4. Describe your experience managing utility accounts.  In your response, indicate your approach and why you believe you are successful.  Provide an example of a customer highlight, and your role in fostering a positive relationship.

 

5. Describe your experience and background in energy efficiency or related utility programs.  Detail your experience with program design, implementation, and marketing.  Please demonstrate your understanding of the California legislation or government organizations that drive these programs.

 

6. Describe your leadership style and your approach in directing your staff to successfully function as a team.  Please identify your role in your current organization and how your skillset contributes to the team.

 

SELECTION PROCESS

All candidates meeting the minimum qualifications will have their application scored in a Formula Rate Examination. The applicant’s experience and education will be evaluated using a pre-determined formula. Scores from this evaluation will determine applicant ranking and placement on the Employment List. Supplemental questions will be utilized by the department hiring authority to make interview and selection determinations. Final appointment is contingent upon a check of past employment references, passing a City-paid fingerprint check and depending on position applied for a pre-employment medical exam and a drug and alcohol screening test.

 

THE CITY OF ROSEVILLE IS AN EQUAL OPPORTUNITY EMPLOYER.  IF YOU REQUIRE AN ACCOMMODATION DUE TO A DISABILITY, PLEASE CONTACT THE HUMAN RESOURCES DEPARTMENT AT LEAST 5 WORKING DAYS BEFORE A SCHEDULED INTERVIEW/EXAMINATION PROCESS.  MEDICAL DISABILITY VERIFICATION MAY BE REQUIRED PRIOR TO ACCOMMODATION.

ENERGY SERVICES ACCOUNT REPRESENTATIVE II

 

SALARY:                                           $8672.28 to $11621.81 monthly (26 pay periods annually)

 

FINAL FILING DATE:                        We are accepting applications until closing at 5 pm, November 12, 2021

 

 

IT IS MANDATORY THAT YOU COMPLETE THE SUPPLEMENTAL QUESTIONNAIRE. YOUR APPLICATION WILL BE REJECTED IF YOU DO NOT PROVIDE ALL NECESSARY INFORMATION.

 

THE POSITION

The Human Resources Department is accepting applications for the Regular and full-time position of Energy Services Account Representative II in the Electric Department.  The normal work schedule is Monday through Friday, 8 –5 pm; a flex schedule may be available.

The City of Roseville promotes a no smoking atmosphere.

 

THE CITY

The City of Roseville is committed to a diverse workforce.  We are engaged in understanding the needs and backgrounds of our colleagues and those we serve.   Our organization is unified in this commitment, as we believe this produces the best results for our community. 

The City of Roseville (COR) incorporates the following Core Competencies as part of the City’s culture:

• Focus on people: Develop and deliver service-oriented solutions that meet or exceed expectations.
• Build trust: Ensure honesty and integrity to gain confidence and support of others.
• Ensure accountability: Take responsibility for the outcomes of one’s own work and foster a sense of ownership in others.
• Communicate effectively: Deliver clear, concise messages and actively listen to ideas and questions.
• Collaborate inclusively:  Build effective working partnerships, alliances, and teams.
• Make quality decisions: Make sound, timely decisions and recommendations.
• Be adaptable/agile: Change approach or methods to best fit the situation and effectively balance competing priorities.

 

DEFINITION

To perform professional customer service work to build and maintain residential and commercial electric utility customer relationships and to provide and promote value added services and solutions. Develop and maintain in-depth strategic market segment information to deeply understand customer needs and goals now and in the future. Research, develop and implement strategies designed to promote such relationships, services, solutions and programs, and to encourage new and continuing program participation.

 

DISTINGUISHING CHARACTERISTICS

This is the journey level class within the Energy Services Account Representative series and is distinguished from the I level by the assignment of the full range of duties. Employees at this level receive only occasional instruction or assistance as new, unusual or unique situations arise and are fully aware of the operating procedures and policies within the work unit. Positions in this class are flexibly staffed and are normally filled by advancement from the I level.

 

SUPERVISION RECEIVED AND EXERCISED

Receives direction from an assigned supervisor or manager.  May exercise direct supervision over lower level technical and clerical staff.

 

EXAMPLES OF ESSENTIAL DUTIES - Duties may include, but are not limited to, the following:

• Act as a representative of the utility and a facilitator with residential and commercial customers, developing and promoting utility solutions and tools, resolving customer service issues, providing technical energy advice, and maintaining and enhancing the customer relationship.
• Serve as liaison to community groups and the general public regarding electric utility customer services and solutions; receive and respond to questions, problems, concerns or request for City or utility information from community organizations.
• Develop a detailed understanding of the customers’ needs by segment and identify opportunities to enhance utility services to meet those needs.
• Conduct market research including surveys and analysis regarding public opinion to provide input into the creation of utility customer services and solutions to meet the customer’s needs.
• Develop and maintain in-depth information and strategic market segment database of assigned customers.
• Conduct research, develop, implement, and manage various energy efficiency and conservation programs for residential, large and small retail commercial electric utility customers, tenant improvements, new residential construction, and retro-fit projects; update and modify existing programs to make best use of new technology, to respond to customer needs and to reduce electric utility demands and operating costs.
• Work closely with customers, building and business owners, architects, developers, and contractors to determine energy efficiency programs that meet their needs, enhance operations and reduce electric utility payments; assist in identifying and resolving problems and concerns related to energy efficient and environmentally sound installations.
• Research products to improve electric energy efficiency; review electric industry and various market sectors for best practices; identify new technology and products that are available to customers and meet the objectives of the utility and the City.
• Make presentations to educate and inform customers, developers, contractors, architects, City staff and others about electric utility customer services and solutions; represent the City at events, public gatherings and participate in panel discussions.
• Receive and review public benefit rebate applications, ensuring products installed meet technical requirements; perform on-site inspections and process for rebate payment.
• Research and review grant opportunities; complete and submit grant applications and administer grants; develop and implement programs consistent with grant requirements.
• Maintain awareness of current codes, laws, and regulations and technological developments affecting energy efficiency programs.
• Develop and recommend new and/or modified policies, programs, and services to meet utility regulatory requirements.
• Collect and manage customer information using methods and techniques required for regulatory compliance and reporting.
• Develop and implement measures to analyze and evaluate the effectiveness of utility provided customer programs, services and solutions; recommend modifications for process improvements; and prepare related cost/benefit analysis.
• Coordinate with City staff in other divisions and departments regarding program operations and to facilitate resolution of customer issues and concerns; interpret customer issues and investigate complaints and recommend corrective action.
• Prepare a variety of technical reports that include supporting statistical data.
• Build and maintain positive working relationships with co-workers, other City employees and the public using principles of good customer service.
• Perform related duties as assigned.

 

MINIMUM QUALIFICATIONS

Knowledge of:

• Principles and practices of cost/benefit analysis, including methods of quantitative analysis.
• Principles and practices of electric energy efficiency technologies and related program development and implementation.
• General methods of business decision making.
• General practices of marketing, sales and business retention.
• State and local government practices and organizational structures.
• Development and implementation of new policies related to customer service operations.
• Basic program and project management, consultant contract administration, and related budget coordination.
• Effective public presentation skills and methods.
• Technical report writing procedures and techniques.
• Modern office procedures, and proficiency with common office software applications.
• Principles and practices of customer service, account management, and sales.
• Professional customer service strategies to build and maintain residential and commercial electric utility customer relationships.
• Professional analytical strategies to develop, manage, implement and promote energy efficiency and conservation programs, customer electric utility services and customer electric utility solutions to a variety of customers.
• Electric energy consumption economics and financial analysis.
• Grant application and administration practices.
• Current technical market research techniques, consumer behavior and market data analysis.
• Pertinent local, State, and Federal ordinance, rules and regulations.
• City policies, electric industry standards, and current technology and trends related to energy efficiency and conservation programs.

 

Ability to:

• Provide a professional level of customer service to build and maintain residential and commercial electric utility customer relationships.
• Perform professional analytical work in developing, managing, and implementing customer services and customer solutions to a variety of customers.
• Provide a professional level of support to community groups and the general public regarding the electric utility.
• On a continuous basis, know and understand all aspects of the job; intermittently analyze work papers, reports and special projects; identify and interpret technical and numerical information; observe and problem solve operational and technical policy and procedures.
• On a continuous basis, sit at a desk for long periods of time; intermittently twist to reach equipment surrounding desk; perform simple grasping and fine manipulation; use telephone, and write or use a keyboard to communicate through written means; and lift or carry weight of 10 pounds or less. Learn current technical market research techniques, consumer behavior and market data analysis.
• Learn the principles and practices of grant administration.
• Learn program development and management skills.
• Learn electric consumption economics and electric utility operating procedures and practices.
• Learn to manage a project from inception to completion.
• Learn to prepare and administer budgets.
• Learn City policies and procedures and department standards related to customer service energy efficiency programs.
• Learn pertinent local, State, and Federal codes, regulations, and laws.
• Use effective marketing, sales and business retention methods.
• Develop and coordinate new policies, programs, and customer solutions for customer service operations.
• Communicate clearly and concisely, both orally and in writing.
• Maintain positive customer relationships and value the customer experience.
• Establish and maintain effective working relationships with those contacted in the course of work.
• Independently act as a representative of the utility and provide professional level customer service to develop and maintain residential and commercial electric utility customer relationships.
• Develop a detailed understanding of the utility customers by segment and communicate changing needs and behavior that may impact the utility business operations.
• Work in a lead capacity within a team and provide direction and oversight to projects and programs as assigned.
• Independently perform professional analytical work in developing, managing, and implementing energy efficiency and conservation programs, customer services and customer solutions to a variety of customers.
• Perform complex analysis of and provide recommendations related to programs and existing/potential markets.
• Identify, design and administer programs, customer services and customer solutions, which result in energy/cost savings for customers, contribute to maintenance of the electric utility’s fixed costs, provide input into the customer’s utility related needs now and in the future, and build and maintain positive customer relationships.
• Perform complex calculations related to energy efficiency and to perform energy audits in person or via the internet, as assigned.
• Maintain positive customer interactions and value the customer experience.

 

EXPERIENCE AND TRAINING

Experience:

• Two years of responsible experience performing duties similar to that of an Energy Services Account Representative Account I with the City of Roseville (performing professional customer service work to build and maintain residential and commercial electric utility customer relationships and to provide and promote value added services and solutions; developing and maintaining in-depth strategic market segment information to deeply understand customer needs and goals now and in the future; researching, developing and implementing strategies designed to promote relationships and services).

                                 AND

Training:

• A Bachelor’s degree from an accredited college or university, preferably in marketing, business administration, public administration, engineering or a related field.

License or Certificate:

• Possession of a valid California driver’s license by date of appointment.

 

SUPPLEMENTAL QUESTIONNAIRE

1. Your responses to questions 2-3, the applicant’s education, training and experience, will be scored using a pre-determined formula.  Your responses to these questions must be consistent with your employment application information.  This experience must also be described in the “Work Experience" section of this application.  Responses to the supplemental questionnaire that are inconsistent from your “Work Experience” section in the application will not be scored.  I understand and agree with the above instructions.

• Yes
• No

 

2. Was any of the work experience listed on your application an unpaid internship, or volunteer work?  If so, please list below which ones.

• Yes
• No

 

3. How many years of experience do you have in professional account management, customer support, sales, or marketing in a technical environment?

• Less than 2 years
• 2-3 years
• 3-5 years
• 5-7 years
• 7+ years

 

4. Please describe a project or time when you worked closely with customers to identify their energy needs. Explain how you identified and resolved their questions and/or helped them meet their energy goals.

 

5. Describe your experience contributing to a team, and explain your approach to teamwork and collaboration that have led to your successfully functioning as a team.  Please identify your role in your current or previous organization and how your skillset contributes to the team.

 

6. Please describe your management approach, experience supervising contractors, experience supervising technical/professional staff, and/or experience leading cross functional teams.

 

SELECTION PROCESS

All candidates meeting the minimum qualifications will have their application scored in a Formula Rate Examination. The applicant’s experience and education will be evaluated using a pre-determined formula. Scores from this evaluation will determine applicant ranking and placement on the Employment List. Supplemental questions will be utilized by the department hiring authority to make interview and selection determinations. Final appointment is contingent upon a check of past employment references, passing a City-paid fingerprint check and depending on position applied for a pre-employment medical exam and a drug and alcohol screening test.

 

THE CITY OF ROSEVILLE IS AN EQUAL OPPORTUNITY EMPLOYER.  IF YOU REQUIRE AN ACCOMMODATION DUE TO A DISABILITY, PLEASE CONTACT THE HUMAN RESOURCES DEPARTMENT AT LEAST 5 WORKING DAYS BEFORE A SCHEDULED INTERVIEW/EXAMINATION PROCESS.  MEDICAL DISABILITY VERIFICATION MAY BE REQUIRED PRIOR TO ACCOMMODATION.

ENERGY SERVICES ACCOUNT REPRESENTATIVE I

 

SALARY:                                              $7883.88 to $10565.26 monthly (26 pay periods annually)

 

FINAL FILING DATE:                        We are accepting applications until closing at 5 pm, November 12, 2021

 

 

IT IS MANDATORY THAT YOU COMPLETE THE SUPPLEMENTAL QUESTIONNAIRE. YOUR APPLICATION WILL BE REJECTED IF YOU DO NOT PROVIDE ALL NECESSARY INFORMATION.

 

THE POSITION

The Human Resources Department is accepting applications for the regular and full-time position of Energy Services Account Representative I in the Electric Department.  The normal work schedule is Monday through Friday, 8 –5 pm; a flex schedule may be available.

The City of Roseville promotes a no smoking atmosphere.

 

THE CITY

The City of Roseville is committed to a diverse workforce.  We are engaged in understanding the needs and backgrounds of our colleagues and those we serve.   Our organization is unified in this commitment, as we believe this produces the best results for our community. 

The City of Roseville (COR) incorporates the following Core Competencies as part of the City’s culture:

• Focus on people: Develop and deliver service-oriented solutions that meet or exceed expectations.
• Build trust: Ensure honesty and integrity to gain confidence and support of others.
• Ensure accountability: Take responsibility for the outcomes of one’s own work and foster a sense of ownership in others.
• Communicate effectively: Deliver clear, concise messages and actively listen to ideas and questions.
• Collaborate inclusively:  Build effective working partnerships, alliances, and teams.
• Make quality decisions: Make sound, timely decisions and recommendations.
• Be adaptable/agile: Change approach or methods to best fit the situation and effectively balance competing priorities.

 

DEFINITION

To perform professional customer service work to build and maintain residential and commercial electric utility customer relationships and to provide and promote value added services and solutions. Develop and maintain in-depth strategic market segment information to deeply understand customer needs and goals now and in the future. Research, develop and implement strategies designed to promote such relationships, services, solutions and programs, and to encourage new and continuing program participation.

 

DISTINGUISHING CHARACTERISTICS

This is the entry level class in the Energy Services Account Representative series. This class is distinguished from the journey level by the performance of the more routine tasks and duties assigned to positions within this series. Employees at this level are not expected to perform with the same independence of direction and judgment on matters allocated to the journey level. Since this class is typically used as a training class, employees may have only limited or no directly related work experience. Employees work under general supervision while learning job tasks.

 

SUPERVISION RECEIVED AND EXERCISED

Receives general supervision from an assigned supervisor or manager. May exercise technical and functional supervision over technical and clerical staff.

EXAMPLES OF ESSENTIAL DUTIES - Duties may include, but are not limited to, the following:

• Act as a representative of the utility and a facilitator with residential and commercial customers, developing and promoting utility solutions and tools, resolving customer service issues, providing technical energy advice, and maintaining and enhancing the customer relationship.
• Serve as liaison to community groups and the general public regarding electric utility customer services and solutions; receive and respond to questions, problems, concerns or request for City or utility information from community organizations.
• Develop a detailed understanding of the customers’ needs by segment and identify opportunities to enhance utility services to meet those needs.
• Conduct market research including surveys and analysis regarding public opinion to provide input into the creation of utility customer services and solutions to meet the customer’s needs.
• Develop and maintain in-depth information and strategic market segment database of assigned customers.
• Conduct research, develop, implement, and manage various energy efficiency and conservation programs for residential, large and small retail commercial electric utility customers, tenant improvements, new residential construction, and retro-fit projects; update and modify existing programs to make best use of new technology, to respond to customer needs and to reduce electric utility demands and operating costs.
• Work closely with customers, building and business owners, architects, developers, and contractors to determine energy efficiency programs that meet their needs, enhance operations and reduce electric utility payments; assist in identifying and resolving problems and concerns related to energy efficient and environmentally sound installations.
• Research products to improve electric energy efficiency; review electric industry and various market sectors for best practices; identify new technology and products that are available to customers and meet the objectives of the utility and the City.
• Make presentations to educate and inform customers, developers, contractors, architects, City staff and others about electric utility customer services and solutions; represent the City at events, public gatherings and participate in panel discussions.
• Receive and review public benefit rebate applications, ensuring products installed meet technical requirements; perform on-site inspections and process for rebate payment.
• Research and review grant opportunities; complete and submit grant applications and administer grants; develop and implement programs consistent with grant requirements.
• Maintain awareness of current codes, laws, and regulations and technological developments affecting energy efficiency programs.
• Develop and recommend new and/or modified policies, programs, and services to meet utility regulatory requirements.
• Collect and manage customer information using methods and techniques required for regulatory compliance and reporting.
• Develop and implement measures to analyze and evaluate the effectiveness of utility provided customer programs, services and solutions; recommend modifications for process improvements; and prepare related cost/benefit analysis.
• Coordinate with City staff in other divisions and departments regarding program operations and to facilitate resolution of customer issues and concerns; interpret customer issues and investigate complaints and recommend corrective action.
• Prepare a variety of technical reports that include supporting statistical data.
• Build and maintain positive working relationships with co-workers, other City employees and the public using principles of good customer service.
• Perform related duties as assigned.

 

MINIMUM QUALIFICATIONS

Knowledge of:

• Principles and practices of cost/benefit analysis, including methods of quantitative analysis.
• Principles and practices of electric energy efficiency technologies and related program development and implementation.
• General methods of business decision making.
• General practices of marketing, sales and business retention.
• State and local government practices and organizational structures.
• Development and implementation of new policies related to customer service operations.
• Basic program and project management, consultant contract administration, and related budget coordination.
• Effective public presentation skills and methods.
• Technical report writing procedures and techniques.
• Modern office procedures, and proficiency with common office software applications.
• Principles and practices of customer service, account management, and sales.

Ability to:

• Provide a professional level of customer service to build and maintain residential and commercial electric utility customer relationships.
• Perform professional analytical work in developing, managing, and implementing customer services and customer solutions to a variety of customers.
• Provide a professional level of support to community groups and the general public regarding the electric utility.
• On a continuous basis, know and understand all aspects of the job; intermittently analyze work papers, reports and special projects; identify and interpret technical and numerical information; observe and problem solve operational and technical policy and procedures.
• On a continuous basis, sit at a desk for long periods of time; intermittently twist to reach equipment surrounding desk; perform simple grasping and fine manipulation; use telephone, and write or use a keyboard to communicate through written means; and lift or carry weight of 10 pounds or less. Learn current technical market research techniques, consumer behavior and market data analysis.
• Learn the principles and practices of grant administration.
• Learn program development and management skills.
• Learn electric consumption economics and electric utility operating procedures and practices.
• Learn to manage a project from inception to completion.
• Learn to prepare and administer budgets.
• Learn City policies and procedures and department standards related to customer service energy efficiency programs.
• Learn pertinent local, State, and Federal codes, regulations, and laws.
• Use effective marketing, sales and business retention methods.
• Develop and coordinate new policies, programs, and customer solutions for customer service operations.
• Communicate clearly and concisely, both orally and in writing.
• Maintain positive customer relationships and value the customer experience.
• Establish and maintain effective working relationships with those contacted in the course of work.

 

EXPERIENCE AND TRAINING

Experience:

• One year of responsible professional marketing, sales, or customer support experience in a technical environment. Experience in an energy services industry is desirable.

                                        AND

Training:

• A Bachelor’s degree from an accredited college or university, preferably in marketing, business administration, public administration, engineering or a related field.

 

License or Certificate:

• Possession of a valid California driver’s license by date of appointment.

 

SUPPLEMENTAL QUESTIONNAIRE

1. Your responses to questions 2-3, the applicant’s education, training and experience, will be scored using a pre-determined formula.  Your responses to these questions must be consistent with your employment application information.  This experience must also be described in the “Work Experience" section of this application.  Responses to the supplemental questionnaire that are inconsistent from your “Work Experience” section in the application will not be scored.  I understand and agree with the above instructions.

• Yes
• No

 

2. Was any of the work experience listed on your application an unpaid internship, or volunteer work?  If so, please list below which ones.

• Yes
• No

 

3. How many years of experience do you have in professional account management, customer support, sales, or marketing in a technical environment?

• Less than 1 year
• 1-2 years
• 2-3 years
• 3-4 years
• 4+ years

 

4. Describe your experience and background in energy efficiency, public programs, or related program/project management.  Please provide details of your experience with program design and development, implementation, and marketing.

 

5. Describe your experience contributing to a team, and explain your approach to teamwork and collaboration that have led to your successfully functioning as a team.  Please identify your role in your current or previous organization and how your skillset contributes to the team.

 

6. Provide an example of a complex project that you have managed.  Your example should highlight your management approach and why it was effective.

 

SELECTION PROCESS

All candidates meeting the minimum qualifications will have their application scored in a Formula Rate Examination. The applicant’s experience and education will be evaluated using a pre-determined formula. Scores from this evaluation will determine applicant ranking and placement on the Employment List. Supplemental questions will be utilized by the department hiring authority to make interview and selection determinations. Final appointment is contingent upon a check of past employment references, passing a City-paid fingerprint check and depending on position applied for a pre-employment medical exam and a drug and alcohol screening test.

 

THE CITY OF ROSEVILLE IS AN EQUAL OPPORTUNITY EMPLOYER.  IF YOU REQUIRE AN ACCOMMODATION DUE TO A DISABILITY, PLEASE CONTACT THE HUMAN RESOURCES DEPARTMENT AT LEAST 5 WORKING DAYS BEFORE A SCHEDULED INTERVIEW/EXAMINATION PROCESS.  MEDICAL DISABILITY VERIFICATION MAY BE REQUIRED PRIOR TO ACCOMMODATION.