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The San Mateo County Sheriff’s Office is seeking a highly qualified candidate to serve as the Sheriff’s Office Communications Management Analyst, supporting social media content, public information and internal communications.

Reporting directly to the Sheriff’s Director of Communications, this position will oversee development of the Sheriff’s Office Annual Report, assist with major updates to the Sheriff’s Office website, and serve as a lead content developer for the Sheriff’s Office social media accounts.

The Sheriff’s Office Communications Management Analyst will research social media best practices and trends and provide recommendations and ideas to the Sheriff’s Director of Communications and the Sheriff’s Office Communications Team.

This position will also serve as a brand champion, helping define the Sheriff’s Office brand for years to come.

The Sheriff’s Office Communications Management Analyst will assist in writing news releases, feature stories, and other materials. During emergencies, this position may also be called upon to serve as a Public Information Officer (PIO) in the County’s Joint Information Center (JIC).

There is no better time to join the San Mateo County Sheriff’s Office. With a new leadership team and a culture grounded in excellence and public service, the Sheriff’s Office is the place to be. The selected candidate will join a high-performing Communications Team where content opportunities are endless and no two days are the same.

Primary duties may include, but are not limited to, the following:

• Create engaging content for Sheriff’s Office social media accounts following best practices in policing and local government.
• Manage Sheriff’s Office social media accounts with a customer-service mindset, monitoring messages and comments to ensure timely responses to community questions.
• Capture content at community events, which may occur outside of regular business hours. 
• Edit videos for social media and internal training purposes. 
• Ensure social media and website content complies with accessibility standards.
• Develop and make regular updates to content on the Sheriff’s Office website. 
• Prepare and disseminate internal messaging, news releases, e-newsletter content, and other public information materials as needed.
• Respond to media inquiries in the absence of the Sheriff’s Director of Communications.
• Work collaboratively with members of the Sheriff’s Office Communications Team and Public Information Officers from County departments and allied agencies.
• Design graphics, PowerPoints, and promotional materials for internal and external use.
• Develop an Annual Report for the Sheriff’s Office, coordinating closely with internal stakeholders. 
• Perform related duties as assigned. 

The ideal candidate will possess: 

• A people-oriented outlook and thrive as an enthusiastic team player, bringing creativity and a willingness to think outside the box.
• Experience with editing video and multimedia content for social media.
• Knowledge of graphic design and photo editing. 
• Experience with responding to media inquiries and developing news releases.
• Excellent writing and copyediting skills, including familiarity with AP Style.
• Thoughtfulness, discretion, and tact in advising leaders and colleagues on sensitive issues and proposing solutions.
• Ability to establish and maintain effective working relationships with colleagues and partners from allied agencies.
• Excellent public speaking and presentation skills.
• Flexibility, adaptability, and a willingness to learn new skills and processes.
• Ability to work with minimal supervision and produce superior work on deadline.

In addition, the ideal candidate will possess a bachelor's degree with coursework in journalism, communications, or a related field and will possess three years of public relations, communications, or related experience.

NOTE: The eligible list generated from this recruitment may be used to fill future extra-help, term, unclassified, and regular classified vacancies.

 

Qualifications

 

Education and Experience: Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualifications would be:

• Equivalent to graduation from an accredited four-year college or university with major coursework in business administration, public administration, or a related field.
• At least three years of professional administrative experience is typically required for the Management Analyst level.

Knowledge of:

• Project and/or program management, analytical processes, and report preparation techniques.
• Organizational and management practices as applied to the analysis, evaluation, development, and implementation of programs, policies, and procedures.
• Principles of mathematical and statistical computations.
• Research and reporting methods, techniques, and procedures.
• Modern office practices, methods, and computer equipment and applications related to the work.
• English usage, grammar, spelling, vocabulary, and punctuation.
• Applicable Federal, State, and local laws, regulatory codes, ordinances, and procedures relevant to assigned area of responsibility.
• Principles and practices of public administration as applied to operational unit and program administration.
• Principles and practices of county management and government.
• Sources of information related to a broad range of county programs, services, and administration.
• Basic principles, practices, and procedures of funding sources and grant funds disbursement.
• Principles and practices of contract administration and evaluation, public agency budget development and administration, and sound financial management policies and procedures.
• Recent and ongoing developments, current literature, and sources of information related to the operations of the assigned division.
• Record-keeping principles and procedures.
• Techniques for effectively representing the County in contacts with governmental agencies, community groups, and various business, professional, educational, regulatory, and legislative organizations.
• Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and County staff.

Ability to:

• Assist in the development of goals, objectives, policies, procedures, and work standards for the department.
• Coordinate and oversee programmatic administrative, budgeting, and/or fiscal reporting activities.
• Perform responsible and difficult administrative work involving the use of independent judgment and personal initiative.
• Conduct research on a wide variety of administrative topics, including grant funding, contract feasibility, budget and staffing proposals, and operational alternatives.
• Evaluate and develop improvements in operations, procedures, policies, or methods.
• Research, analyze, and evaluate new service delivery methods, procedures, and techniques.
• Prepare clear and concise reports, correspondence, policies, procedures, and other written materials.
• Interpret, apply, explain, and ensure compliance with applicable Federal, State, and local policies, procedures, laws, and regulations.
• Establish and maintain a variety of filing, record-keeping, and tracking systems.
• Organize and prioritize a variety of projects and multiple tasks in an effective and timely manner; organize own work, set priorities, and meet critical time deadlines.
• Operate and maintain modern office equipment, including computer equipment and specialized software applications programs.
• Use English effectively to communicate in person, over the telephone, and in writing.
• Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work.
• Plan, organize, and carry out assignments from management staff with minimal direction.
• Plan and conduct effective management, administrative, and operational studies.
• Analyze, interpret, summarize, and present administrative and technical information and data in an effective manner.
• Use tact, initiative, prudence, and independent judgment within general policy and legal guidelines in politically sensitive situations.
• Effectively represent the department and the County in meetings with governmental agencies, community groups, and various businesses, professional, and regulatory organizations, and in meetings with individuals.

Licenses and Certifications:

• Depending upon assignment, possession of a valid California Driver's License.

 

Application/Examination

 

Open & Promotional. Anyone may apply. Current County of San Mateo and County of San Mateo Superior Court of California employees with at least six months (1040 hours) of continuous service in a classified regular, probationary, or extra-help/limited term position prior to the final filing date will receive five points added to their final passing score on this examination.

The examination process will consist of an application screening (weight: pass/fail) based on the candidates' application and responses to the supplemental questions. Candidates who pass the application screening will be invited to a panel interview (weight: 100%), which may include the evaluation of a written or performance exercise given immediately preceding the interview. Depending on the number of applicants, an application appraisal of education and experience may be used in place of other examinations or further evaluation of work experience may be conducted to group applicants by level of qualification. All applicants who meet the minimum qualifications are not guaranteed advancement through any subsequent phase of the examination. All examinations will be given in San Mateo County, California and applicants must participate at their own expense.
 
IMPORTANT: Applications for this position will only be accepted online. If you are currently on the County's website, you may click the "Apply" button above. If you are not on the County's website, please go to https://jobs.smcgov.org/ to apply. Responses to the Supplemental Questionnaire must be submitted in addition to the standard County employment application form. A resume will not be accepted as a substitute for the required application materials. Online applications must be received by the Human Resources Department before midnight on the final filing date.
 
Tentative Recruitment Schedule:
Final Filing Date: Wednesday, May 20, 2026, by 11:59 PM PST
Application Screening: Week of June 1, 2026
Panel Interviews: Wednesday, June 17 and/ or Thursday, June 18, 2026
 

About the County

San Mateo County is centrally located between San Francisco, San Jose, and the East Bay. With over 750,000 residents, San Mateo is one of the largest and most diverse counties in California and serves a multitude of culturally, ethnically, and linguistically diverse communities. 

The County of San Mateo, as an employer, is committed to advancing equity to ensure that all employees are welcomed in a safe and inclusive environment. The County seeks to hire, support, and retain employees who reflect our diverse community. We encourage applicants with diverse backgrounds and lived experiences to apply. Eighty percent of employees surveyed stated that they would recommend the County as a great place to work. 

The County of San Mateo is an equal opportunity employer committed to fostering diversity, equity, and inclusion at all levels.

Talent Acquisition Analyst: Lealoa Numera (05042026) (Management Analyst – D181)

About the Department

The City of San José, the Capital of Silicon Valley, is one of the nation's best managed cities and one of the top cities in which to live, work, and do business. Moreover, San José is the center of cultural, government and economic activity for the region. The employees of the City of San José have embraced the following values: Integrity, Innovation, Excellence, Collaboration, Respect, and Celebration. The City's Public Works Department is seeking an individual whose values align with the values of the City's employees. 
 
The Department of Public Works is responsible for delivering capital improvement projects for a wide variety of City facilities and infrastructure, maintaining City facilities and fleet assets, facilitating, and regulating development activities, and providing animal care and services. The Department is committed to high-quality service, and partnering with the community, and providing an excellent environment in which to work.     

 

Position Duties 

The total salary range for Senior Electrician classification is $134,250.48 - $163,188.48. This salary range(s) includes an approximate five percent (5%) ongoing non-pensionable compensation. The actual salary shall be determined by the final candidate’s qualifications and experience.  

The Department of Public Works is currently seeking to fill one (1) full-time Senior Electrician vacancy in the Facilities Division to support City Wide facilities. The Senior Electrician will be responsible for overseeing contractors, managing contractual electrical work, supporting electricians and procuring and overseeing minor public works projects. 

Other responsibilities include, but are not limited to: 

• Project management of electrical work. 
• Leading and assigning Electricians to cover electrical needs..
• Working with stakeholders to ensure the accurate delivery of improvements and services.
• Monitoring budgets to ensure that projects and events come within budget.
• Developing bid documents, executing procurement & contracts, and developing estimates and schedules for both electrical improvement projects and special event services. 
• Maintaining critical and technical electrical systems. 

The Senior Electrician will report to the Facilities Electrical  Supervisor.   

Mill Valley Police Department Now Hiring:

Lateral Police Officers, Academy Graduates, & Academy Attendees
 

The Mill Valley Police Department is seeking dedicated, service-driven individuals to join our team as Lateral Police Officers, Academy Graduates, and Academy Attendees. Whether you are an experienced officer or beginning your career in law enforcement, we offer the opportunity to make a meaningful impact in a highly engaged and supportive community.

WHY MILL VALLEY?

Nestled at the base of Mount Tamalpais, Mill Valley offers a unique policing environment where community relationships come first. Our officers are trusted partners, problem-solvers, and visible leaders committed to maintaining a safe and welcoming city.

The City of Mill Valley offers hiring incentives including:

SALARY | BENEFITS | BONUS

• Salary: $8,701 - $10,577 (DOE)/Monthly + Benefits + Hiring Bonuses
• $20,000 Hiring Bonus
• 40-hour Vacation Bank (laterals only)
• 40-hour Sick Bank (laterals only)
• Vacation accrual to match total years of service 
• MOU scheduled raises July 2026

ABOUT THE COMMUNITY

Mill Valley, the third largest city in Marin County, is located 6 miles north of San Francisco at the foot of Mount Tamalpais. The population is 14,500 with another 16,000 within its sphere of influence. The city is primarily residential with an active commercial element supporting local needs. The cost of housing is high and is a factor applicants should consider.

The mountain and panoramic views of San Francisco create an awe-inspiring backdrop for thousands of hikers and mountain bikers who visit Mill Valley each year. They enjoy miles of fire roads and hiking trails both within the City limits and on adjacent Water District lands. Tourists visit the historic downtown on weekends and holidays, enjoying the numerous small specialty shops and fine restaurants, which comprise the majority of the downtown business.

ABOUT THE DEPARTMENT

The Mill Valley Police Department is committed to providing exceptional public safety service, education and preparedness in partnership with our community. The Department strives to develop professional and well-trained employees dedicated to upholding the highest standards of law enforcement.

The Mill Valley Police Department's mission is to provide a safe and secure community for our residents and visitors; protect life and property; enforce the law in transparent and equitable manners; and develop strong partnerships through community outreach, education, and collaboration.

Law enforcement, criminal investigation, patrol, traffic, crime prevention, and other public safety duties are provided by the Mill Valley Police Department under the direction of Police Chief Ignacio R. Navarro.

ABOUT THE POSITION

Under general supervision, a Police Officer is responsible to perform law enforcement and crime prevention work; to control traffic flow and enforce State and local traffic regulations; to perform investigative work; to participate in and provide support and assistance to special department crime prevention and enforcement programs. This is the entry level classification in the professional police series requiring sworn peace officer status.

Examples of Essential Duties (include but are not limited to):

•  Patrol the City in radio-equipped car or on foot.
•  Answer calls for the protection of life and property, and the enforcement of city, county, and state laws.
• Conduct both preliminary and follow-up investigations of disturbances, prowlers, burglaries, thefts, hold-ups, vehicle accidents, death, and other criminal incidents.
• Patrol the City and respond to calls related to traffic incidents and any other required emergencies.
• Observe, monitor, and control routine and unusual traffic conditions.
• Assist and advise motorists and enforce traffic safety laws.
• Make arrests as necessary.
• Interview victims, complainants, and witnesses.
• Interrogate suspects; gather and preserve evidence.

*Please note that the Job Description is currently under review, the job definition and duties contained in this announcement are representative of the job and are in substantial conformance to what the finalized description will include.

The City of Pacifica Invites Applications for the Position of

WASTEWATER TREATMENT PLANT (WWTP) OPERATOR I / II / III

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Wastewater Treatment Plant Operator I  |  $75,744.00 - $94,956.00 Annually
Wastewater Treatment Plant Operator II  | $83,052.00 - $105,624.00 Annually
Wastewater Treatment Plant Operator III  |  $93,372.00 - $118,716.00 Annually

 

THE POSITION

The City of Pacifica is recruiting for a Wastewater Treatment Plant Operator I/II/III at the Calera Creek Water Recycling Plant. Under direct or general supervision of the Plant Manager or Assistant Superintendent - Operations, operates and controls wastewater treatment plant and reclamation and recycled water facilities; performs preventative and routine corrective maintenance on a variety of equipment, facilities and related appurtenances; and performs related work as required.

The City of Pacifica is a beautiful coastal community, just south of San Francisco with an exciting opportunity. At the City of Pacifica, we are an equal opportunity employer and value diversity. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. To us, equal opportunity employment is not just about compliance, it’s about who you are, how you can help our City and who you want to be. We are committed to creating an inclusive environment for all employees and residents.

 

DISTINGUISHING CHARACTERISTICS

This is the full journey-level classification in the wastewater treatment plant operator series. Incumbents independently perform the full range of wastewater treatment and reclamation and recycled water facilities and equipment operations and maintenance duties. Responsibilities include inspecting and attending to assigned areas in a timely manner to ensure the proper operation and maintenance of the City’s wastewater treatment plant systems and equipment. Positions at this level work independently, exercise judgment and initiative and receive occasional instruction or assistance as new or unusual situations arise. This class is distinguished from the Lead Plant Operator in that the latter is responsible for providing technical and functional direction to operations staff and is capable of performing the most complex operations and maintenance duties assigned to the division.

 

SUPERVISION RECEIVED/EXERCISED

Receives supervision and direction from the Wastewater Treatment Plant Manager or designee. Exercises lead oversight, including provision of technical supervision, assignment of work and/or the training of less experienced staff.

Under supervision, the Community Service Officer (CSO) performs a wide range of field and office support duties in the patrol and support services divisions within the Marysville Police Department.

This is a specialized, full-time, non-sworn classification. The Community Service Officer has no powers of arrest.

Definition: 
To perform varied and routine non-sworn duties with emphasis on parking enforcement and vehicle abatement program.

Examples of Duties:

• Enforce sections of the Marysville Municipal Code, other enforcement codes; and assist other City Departments in various code enforcement

• Perform traffic control and non-violent crowd control

• Assist Police Officers in routine investigations and respond to and investigate non-injury traffic collisions
• Respond to general inquiries from the public not requiring a sworn officer, in person at the front counter, on the telephone, through electronic mail, or in the field; take and process crime reports; provide information, assistance and required forms.
• Participate in animal control enforcement activities.
• Respond to general public service calls and complaints; perform a wide variety of citizen assistance tasks.
• Operate computer systems and access data bases such as the California Law Enforcement Telecommunications System (CLETS) to enter, search, confirm and retrieve a wide variety of information related to local, state and national crime activity and investigations using established codes and screens, determine alternative approaches to locating information such as use of aliases and other name variations

• Complete effective presentations to community groups, provide crime prevention information, and help with community events and related duties.

• Testify in court or at hearings on case records and investigative activities.

The Marysville Police Department is an Equal Opportunity Employer and acts in accordance with the Americans with Disabilities Act. 

The City of Dixon is looking to fill one full-time, regular vacancy for the position of Wastewater System Operator I/II and to establish an eligibility list for future vacancies. This position will perform the operation and maintenance of the City of Dixon's ("City"), Grade III, activated sludge wastewater facility, laboratory facilities, industrial pre-treatment program related property and equipment.

This position includes field, laboratory and office activities. Field activities involve exposure to noxious odors, dangerous gases, strong acids, heights, confined spaces, extremes in weather conditions, hazardous materials, airborne particles, noise, water hazards, heavy equipment operation and traffic hazards. Laboratory activities involve exposure to noxious odors, dangerous gases, strong acids, hazardous materials, airborne particles, noise and water hazards.

Wastewater System Operator I: This is the entry level class in the Wastewater Systems Operator series and requires a Grade I Wastewater Treatment Plant Operator certificate issued by the State of California.

Wastewater System Operator II: This is the journey level class in the Wastewater Systems Operator series and requires a Grade II Wastewater Treatment Plant Operator certificate issued by the State of California and is a fully qualified plant operator certified to independently operate a grade III wastewater treatment facility.

EXAM PROCESS: A limited number of candidates whose applications indicate that they, among those competing, are better qualified in terms of related education, training and experience will be invited to participate in a written exam (pass/fail) and candidates who pass the written exam will be invited for an interview. Note: The examination process may be change as deemed necessary.

EMPLOYMENT PROCESSING: Candidates selected for hire are subject to pre-employment drug testing, fingerprinting, and must successfully complete and pass a pre-employment medical examination, and in accordance with Federal law, are to provide proof of identity and proof that they may legally work in the United States.  A 12-month probation period will be served.

VETERAN'S PREFERENCE POINTS will be applied. A copy of the DD214 form must be filed at the time of application.

The City of Dixon is an EQUAL OPPORTUNITY EMPLOYER. Reasonable Accommodation in the application, examination and selection process will be made upon request by calling 707-678-7000. 

Please check your spam folder to be sure that it will accept emails from CalOpps.  All correspondence is done through this system. Please DO NOT email at any time during this process as this correspondence does not come back to our agency.

Do you have a passion for outdoor recreation and open space? Midpeninsula Regional Open Space District (Midpen) delivers a variety of facilities projects each year to enhance public access, provide outdoor education opportunities, and support the restoration and protection of open space lands. We invite you to apply for the position of Seasonal Facilities Open Space Technician at the Midpeninsula Regional Open Space District (Midpen). A successful candidate will be a self-starter who strives to continuously improve.  They will possess excellent customer service skills and troubleshooting aptitude and enjoy working within a group setting or autonomously.  As a small mission driven organization, every employee at Midpen makes an impact - so if you are looking for a challenging opportunity to contribute to the legacy of open space preservation, we welcome your application.

 

About Midpen:  Midpen helps plants, animals and people thrive throughout the greater Santa Cruz Mountains region by preserving a greenbelt of more than 70,000 acres of public open space with 250 miles of trails in 27 extraordinary preserves, permanently protected for natural resource conservation and ecologically sensitive public enjoyment and education. Midpen is a public agency with a focused mission that guides our work, and where every employee makes an impact.  If you are looking for an outstanding opportunity to contribute to the legacy of open space protection, natural resource restoration and outdoor recreation, working with an incredible team of like-minded colleagues, we invite you to apply for this position!  At Midpen, we believe open space is for all. Our public lands are shared spaces provided for the community by the community. All people, regardless of background, deserve respect, dignity, safety, and a sense of belonging. Midpen welcomes all people to enjoy the public open space preserves we hold in trust, supporting the mental, physical, and social well-being of our region.

 

About the Position:  The Seasonal Facilities Open Space Technician is part of the Facilities & Fleet Department and assists with routine and nonroutine repairs and improvements at Midpen’s Administrative Office, field offices, and residences. This position works closely under the guidance of the facilities team performing preventative maintenance tasks, repairs, and minor improvement projects. This position is also responsible for operating hand and power tools to do semi-skilled carpentry, construction tasks. The position will require either knowing or having the aptitude to learn basic painting, plumbing, electrical, and general carpentry tasks while assisting in the capacity of a helper and must also be able to demonstrate basic mechanical aptitude. Additional duties include cleanup, routine maintenance in buildings and restrooms, and other tasks as required. Coveralls & personal protective equipment (PPE) are provided. Seasonal employees are provided with a uniform. Start date will be in early July 2026 and the selected individual will continue working through January 2027. See Job Description for additional information. The official job title for this position is Seasonal Open Space Technician. 

 

There is no seasonal housing available.

 

Requirements:  Basic requirements include high school diploma or G.E.D.; possession of a valid California driver’s license; skills to perform basic construction and maintenance assignments; ability to perform manual labor requiring bending, stooping, kneeling, and lifting; and the ability to work in, or around, poison oak. Highly desirable traits include experience in construction, maintenance, and/or repair of buildings, structures and/or related facilities, and/or prior work experience in a park, forest, or public recreation area involving work with equipment and hand tools used in park/facilities maintenance.  Candidates selected for the position will be required to successfully pass and obtain a certification in Basic First Aid/CPR, AED for Lay Responders.   

 

Schedules: This is a full-time (preferred), Monday through Friday position working on a 9/80 schedule, with occasional weekend and holiday work as needed. Seasonal assignments will not exceed 950 hours or 7 months, whichever comes first, and do not include benefits. Seasonal Open Space Technicians are expected to work a minimum of 6 consecutive months.

 

Working Conditions: While most work will focus on the maintenance and operations of Midpen’s Administrative Office, responsibilities will also extend to project work at field offices and facilities, district owned and managed residential housing, historic properties, ranch infrastructure, and public buildings such as Midpen’s Daniels Nature Center. When conducting field assignments, work may include traversing rough, difficult terrain in inclement or hot weather with exposure to poison oak, wildlife and rodent inhabitants.  Duties will include building and facility work that will require climbing ladders and entering confined spaces.  Ideal candidates will be comfortable working in these types of conditions, as well as in an office environment. Positions in this classification must possess the ability to lift and carry materials and objects weighing up to 60 pounds and must possess the ability to push and pull objects weighing up to 100 pounds, with the use of proper equipment. Employees may interact with upset staff and/or public and private representatives in interpreting and enforcing departmental policies and procedures.

 

How to Apply:  Application Deadline: Monday, May  11, 2026

Apply online at CalOpps.org.  Applicants with the most relevant experience and qualifications suitable for the position will be contacted for interviews. A resume and answers to supplemental questions are required to be submitted with the application.

 

The following application items are required to be considered*:

1. Fully completed CalOpps employment application 

2. Resume 

3. Supplemental question responses

*Incomplete CalOpps employment applications, or applications without the required application items listed here, will not be considered for the position.

 

Employment offers are conditional upon the results of a fingerprint background check and a pre-employment physical.  Candidates who advance to reference checks must provide a current DMV report. Midpen only accepts the DMV report the candidate receives by submitting form INF 1125 to the DMV.

RECRUITMENT SCHEDULE: (we are unable to accommodate individual schedules and dates are subject to change)

• Virtual Interviews – Wednesday, June 3, 2026 - We suggest planning your calendar accordingly.
• Reference Checks – week of June 8, 2026
• Fingerprinting – week of June 22, 2026
• Pre-employment Physical – week of June 29, 2026 
• Start Date – July 2026

 

Midpeninsula Regional Open Space District is an Equal Opportunity Employer

Applicants with disabilities may request reasonable accommodation by contacting the Human Resources department at 650-691-1200. Put your passion for Open Space to work!

To apply for this exciting career opportunity, please submit a cover letter and your detailed resume electronically to: apply@bobhallandassociates.com 

CLOSING DATE: MAY 8TH, 2026

For any questions regarding this position or the recruitment process, please contact: 

Joe Gorton at (707) 628-6846.

**NO RESUMES, PLEASE - ALL WORK HISTORY MUST BE IN THE EXPERIENCE SECTION OF THIS SYSTEM**

PUBLIC SAFETY RESERVE DISPATCHER, Part-Time

 

 Starting at $24.68 per hour

 

SUMMARY DESCRIPTION

To operate a computer aided dispatch (CAD) and radio system, receiving calls and dispatching public safety equipment and personnel, and maintaining public safety records and reports.

DISTINGUISHING CHARACTERISTICS

Serves as a relief Public Safety Dispatcher. The Reserve Dispatcher performs the routine tasks and duties assigned to Public Safety Dispatchers working on-call and subject to various shifts and workday assignments including nights, weekends and holidays.

SUPERVISION RECEIVED AND EXERCISED

Receives immediate supervision from sworn or other supervisory personnel.

ESSENTIAL DUTIES AND RESPONSIBILITIES

·         Receive emergency and non-emergency telephone calls from the public and other jurisdictions.

·         Dispatch police personnel and equipment in response to such calls; transfer fire and medical                communications to appropriate agencies.

·         Relay emergency and non-emergency information to public safety personnel in the field.

·         Relay information to other agencies as required; search and relay warrant information.

·         Monitor multiple radio frequencies; maintain status of public works units, as necessary.

·         Maintain accurate record of location and status of public safety units.

·         Monitor security cameras and monitors for the various city facilities.

·         Assist public safety personnel in data collection or transmission.

·         Perform clerical duties related to public safety operations such as data entry, filing, answering phones and assisting the public.

The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.

QUALIFICATIONS

The following generally describes the knowledge and ability required to enter the job and/or be learned within a short period of time in order to successfully perform the assigned duties.

Knowledge of:

Operations, services, and activities of a public safety telecommunications and dispatch center.

Operational characteristics of modern public safety telecommunications equipment including computer aided dispatch systems and multi-channel radio systems.

Law enforcement and emergency service procedures for responding to and handling reported incidents.

Techniques of questioning for both emergency and non-emergency calls.

Methods and techniques of receiving, prioritizing, and dispatching emergency and non-emergency calls for service.

Functions of the Public Safety Department and other City departments.

Geographic features and locations within the area served.

English usage, spelling, grammar, and punctuation.

Modern office procedures, methods, and computer equipment.

Pertinent federal, state, and local laws, codes, and regulations.

Methods and techniques of telephone etiquette.

Methods and techniques of conflict resolution.

Principles and procedures of record keeping.

Ability to:

Respond to and resolve difficult and sensitive citizen inquiries and complaints.

Effectively communicate and elicit information from upset and irate callers.

Speak clearly and concisely in an understandable voice via radio and telephone and in person.

Hear and distinguish radio voice traffic within normal levels and over background noise.

Make independent decisions that affect the safety of public safety personnel, citizens, and property such as those involved in determining the urgency of requests received and the appropriate action to take.

Dispatch police units quickly and effectively.

Think quickly, calmly, and clearly in emergency situations.

Perform multiple tasks simultaneously.

Operate a variety of telecommunications receiving and transmitting equipment including radio transmitting communication equipment, teletype equipment, and computer equipment.

Operate specialized public safety computer systems and applications.

Read and interpret maps and other navigational resources and give directions.

Type and enter data accurately at 35wpm (words per minute).

Work under pressure, exercise good judgment, and make sound decisions in emergency situations.

Understand and follow oral and written instructions.

Interpret, apply, and explain applicable federal, state and local policies, procedures, laws, codes and regulations including police records retention and dissemination policies and procedures.

Maintain composure, alertness and concentration while working for extended periods of time.

Compile, maintain, process, and prepare a variety of records and reports.

Deal tactfully and courteously with the public reporting emergencies and seeking information or filing a report.

Communicate clearly and concisely, both orally and in writing.

Establish and maintain effective working relationships with those contacted in the course of work.

Education and Experience Guidelines - Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be:

Education/Training:

Equivalent to the completion of the twelfth grade supplemented by successful completion of the basic dispatcher course within a specified time period.

Experience:

Two years of increasingly responsible clerical experience that includes customer service in an environment with frequent interruptions.

 

EXAMINATION PROCESS 

Those applicants who meet the employment qualifications will be contacted via email regarding next steps in the recruitment process, a comprehensive multitasking test that assesses memory recall, map reading, spelling, sentence clarity, reading comprehension and data entry. Testing may be limited to the number of seats allowed in the testing center.  Those candidates who achieve a passing score on the multitasking test will be invited for a panel interview.  Successful candidates from the interview will be placed on an eligibility hiring list for hiring consideration.

SELECTION PROCESS 

Offers of employment will be subject to successful completion of a pre-employment background check, fingerprint clearance, physical examination, psychological evaluation, including a drug test.  An additional condition of employment includes employment verification and authorization to work in the United States, by completing the I-9 verification form designated by the USCIS.

TOOLS AND EQUIPMENT USED

Communications switchboard, including computer-aided systems, desktop and laptop computers including word processing software, copy machine, fax machine and two-way radio system.

PHYSICAL DEMANDS - The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to sit for extended periods, talk and hear radio and telephone conversation without aid.  The employee is occasionally required to walk.  The employee is frequently required to use hands to finger, handle, or feel objects, tools, or controls; and reach with hands and arms.

The employee must occasionally lift and/or move up to 10 pounds.  Specific vision abilities required by this job include close vision and the ability to adjust focus.

WORK ENVIRONMENT - The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually quiet.  The office is a low-light environment.  The type and nature of calls can create periods of extended stress.

AMERICANS WITH DISABILITIES ACT     

If you are a qualified individual with a disability as defined by the ADA and you need reasonable accommodation to participate in any of the examinations administered by the City of Ceres, you must notify the Human Resources Department in writing by the final filing date or review date for the specific job. Official documentation of your functional limitations to support your request may be required.

 

THE CITY OF CERES IS AN EQUAL OPPORTUNITY EMPLOYER COMMITTED TO DIVERSITY