Search Jobs

The Department of Parks, Recreation, and Neighborhood Services Department (PRNS) is looking to hire individuals who want to impact the lives of San José’s youngest learners. The San José Recreation Preschool program offers children, ages 3 to 5 years old, and their families educational and recreational experiences that support their imaginative, physical, cognitive, social and emotional development. Children will prepare for kindergarten success in a fun, safe and welcoming environment.  Class Instructors are responsible for selecting developmentally appropriate activities for participants, creating engaging environments and quality learning experiences, and working collaboratively with City staff by practicing Department and City values daily. 
Class Instructor duties include:

• Planning, preparing, and conducting classes for a diverse population
• Providing direction to other staff and volunteers
• Completing routine safety checks
• Maintaining effective relationships with staff and the public
• Completing all required trainings including CPR, AED, First Aid, Child Abuse Prevention, and Department Emergency Response and Procedure

The ideal candidate will possess the following competencies, as demonstrated in past and current employment history.  Desirable competencies for this position include:
 
JOB EXPERTISE: Demonstrates knowledge of and experience with applicable professional/technical principles and practices, Citywide and departmental procedures/policies and federal and state rules and regulations. 
- Experience in teaching or formal training in subject matter 
- Ability to teach and provide physical demonstration and instruction in a class setting, which includes basic understanding of a specific subject and strong communication and presentation skills 
- Certification/License for a subject matter relevant to the type of instruction provided 
- Knowledge of required subject matter equipment/materials and safety procedures 
- Knowledge of general record keeping 
- Ability to produce and program age appropriate class curriculum with lesson plan for enrolled participants 
- Ability to understand and follow oral and written instructions, policies and procedures 

LEADERSHIP: Leads by example; demonstrates high ethical standards; remains visible and approachable and interacts with others on a regular basis; promotes a cooperative work environment, allowing others to learn from mistakes; provides motivational supports and direction

DECISION MAKING:  Identifies and understands issues, problems, and opportunities; uses effective approaches for choosing a course of action or developing appropriate solutions.
 
CONFLICT MANAGEMENT: Uses appropriate interpersonal styles and methods to reduce tension or conflict between two or more people, by presenting the facts, analysis, and conclusions or solutions that show command of content and perspectives and interests of the audience.

CUSTOMER SERVICE: Demonstrates the ability to anticipate customers' needs and deliver services effectively and efficiently in a timely, accurate, respectful, and friendly manner.

COMMUNICATION SKILLS:  Communicates and listens effectively and responds in an timely, effective, positive and respectful manner; written reports and correspondence are accurate, complete, current; well-organized, legible, concise, neat, and in proper grammatical form responds to statements and comments of others in a way that reflects understanding of the content and the accompanying emotion; asks clarifying questions to assure understanding of what the speaker intended, ensures consistent communication takes place within area of responsibility.
 
TEAM WORK & INTERPERSONAL SKILLS: Develops effective relationships with co-workers and supervisors by helping others accomplish tasks and using collaboration and conflict resolution skills

INITIATIVE: Exhibits resourceful behaviors toward meeting job objectives; anticipates problems, is proactive, and avoids difficulties by planning ahead; displays willingness to assume extra responsibility and challenges; pursues continuing education opportunities that promotes job performance.
 
This recruitment may be used to fill multiple positions in this, or other divisions or departments. If you are interested in employment in this classification, you should apply to ensure you are considered for additional opportunities that may utilize the applicants from this recruitment.
 
THIS CLASSIFICATION IS COVERED BY THE LIVING WAGE POLICY AND HOURLY PAY STARTS AT $23.93 AN HOUR INSTEAD OF THE POSTED $15.11 AMOUNT. 

This position is part-time un-benefited, with a limit of less than 20 hours per week, or less than 1,040 hours per year. Assignments are either seasonal or per session (often with breaks between sessions). 

To learn more about San Jose Recreation Preschool and the City of San Jose, please visit our website:  www.sanjoseca.gov/prns
 
Selection Process

The selection process will consist of an evaluation of the applicant's training and experience based on the application and answers to the job-specific questions.  

Only those candidates whose backgrounds best match the positions will be forwarded to the interview phase of the selection process, (interview phase may also include additional components such as writing exercise, work performance exercise, etc.).  

You will be prompted to answer the following required to answer the following job-specific questions during the online application process:

You will be prompted to answer the following job-specific questions during the online application process.  Please note that there is a 4,000-character limit, including spaces, for each text response. 
 
1.   Describe the class(es) you have experience in teaching, number of months/years you have taught class(es), where you have taught class(es) including the demographic and age group served.

2.  Describe your experience working with customers and provide an example of a time when you gave excellent customer service.
 
3.  Describe your classroom management techniques and how you have implemented them in a classroom setting.
 
NOTE: You must answer all job-specific questions be considered for this vacancy or your application will be deemed incomplete and withheld from further consideration. 
  
 

Date Posted:            October 9, 2019

Classification:          COORDINATOR, CHILD CARE PARTNERSHIP COUNCIL (50%)
                                   Open recruitment

Work Schedule:       4 hours per day (9:00AM – 1:00PM);
                                   5 days per week (Monday – Friday);
                                 12 months per year
 

Salary Range (50%):     Step A          Step B          Step C          Step D          Step E
(monthly)                     starting          6 mos        18 mos         30 mos         42 mos
                                       $5,007         $5,294          $5,599          $5,921         $6,262

Benefits:  Total Compensation Package:  Placement on salary schedule.  If a medical plan is selected, the employee will receive a contribution of $1,025.00/month toward the selected medical plan (through CalPERS), Delta Dental, and Life Insurance.  The employee pays the balance of their health premiums from their gross earnings on a pre-tax basis.  If a medical plan is not selected, employees will receive a contribution of $300.00/month toward single coverage for Delta Dental, and Life Insurance.  A vision plan (VSP) is also available.  Employees pay the worker contribution to the Public Employees Retirement System (PERS).

Current Vacancy:     Instructional Services Division; Early Learning Support Services Department;
                                   101 Twin Dolphin Drive; Redwood City, CA  94065

Application Deadline:          Friday, October 25, 2019     (application and supplemental application must be received online, or in the Personnel Office by 5:00PM)

Job Summary:  Under the direction of the Administrator of the Early Learning Support Services (ELSS) department, provide leadership and coordinate communications, meetings, budgets, grants, reporting functions, partnerships and information in support of the Local Child Care Planning Council (LCCPC); serve as a technical resource and liaison concerning LCCPC and related child care functions.

Essential Job Functions:              

• Provide leadership and coordinate communications, meetings, budgets, grants, reporting functions, partnerships and information in support of the Local Child Care Planning Council (LCCPC); monitor, evaluate and adjust Council activities in response to community child care needs; implement LCCPC programs, services, goals, objectives and initiatives in accordance with established priorities, standards and requirements
• Participate in researching, obtaining and maintaining grants and other funding sources for the LCCPC and related services; assist in assuring compliance with grant and contract specifications and requirements; initiate, develop and prepare contracts, and grant and other funding proposals; administer LCCPC contracts and grants and the disbursement of related funds
• Serve as a technical resource to Council members, child care providers, personnel, families, outside agencies and others concerning LCCPC and related child care functions; respond to inquiries and provide detailed and technical information concerning related standards, guidelines, requirements, initiatives, issues, practices, techniques, laws, codes, regulations, policies and procedures
• Prepare and maintain a variety of records, reports and files related to LCCPC, child care needs, financial activity, budgets, grants, contracts, meetings, AB1326, child development and assigned duties; assure mandated reports are submitted to appropriate administrator, funding agency or governmental organization in accordance with established time lines and requirements
• Collaborate with LCCPC members in developing and implementing a comprehensive County-wide child care plan to encourage public and private resources to assist with meeting identified child care needs; establish, develop and maintain partnerships with community resources and outside agencies to facilitate and enhance support for the LCCPC and related goals and objectives
• Serve as a liaison and coordinate LCCPC communications, services and information between Council members, staff, administrators, parents, providers, outside agencies and the community; collaborate with other early childhood programs and projects in identifying and meeting community child care needs; assure proper and timely resolution of related issues and conflicts
• Plan, schedule, coordinate and arrange Council meetings according to established time lines and requirements; prepare and develop meeting agendas; assure proper recording of meeting minutes; attend and participate in LCCPC and other child care-related meetings; present materials and information related to community child care and related needs, issues, operations and activities
• Develop and prepare the annual preliminary budgets for the LCCPC, Child Care Retention Program and related functions; analyze and review budgetary and financial data; control and authorize expenditures in accordance with established limitations
• Develop the annual California School Age Families Education program plan and submit related documents and information to the California Department of Education as directed
• Research, assemble, compile and analyze a variety of technical data and information related to the LCCPC and related child care functions; develop, prepare and distribute related informational materials and correspondence
• Communicate with administrators, personnel and outside agencies to exchange information, coordinate activities and programs and resolve issues or concerns
• Operate a variety of office equipment including a copier, fax machine, computer and assigned software; drive a vehicle to conduct work
• Develop, implement and conduct training seminars as required; represent the LCCPC on various committees as directed

Qualifications:  Any combination of education and experience providing the job knowledge, skills, and ability for successful job performance will be considered for positions in this classification.  Typical qualifications would be equivalent to:

EDUCATION:  Bachelor’s degree in early childhood education, public administration or related field

EXPERIENCE:  Three (3) years of experience working in an early childhood education or closely related program including work with grant writing, budget development and public relations

LICENSE:         Possession of/or ability to attain a valid California Driver’s License

Specialized Skills and Knowledge:     

• Knowledge of principles, practices and procedures involved in providing care and learning activities to preschool-age children
• Ability to collaborate with others in developing and implementing a comprehensive County-wide child care plan to encourage public and private resources to assist with meeting identified child care needs
• Knowledge of principles of child development and early childhood education
• Knowledge of educational programs, services, standards, requirements and procedures related to the Local Child Care Planning Council (LCCPC) and early childhood education
• Ability to provide leadership and coordinate communications, meetings, budgets, grants, reporting functions, partnerships and information in support of the LCCPC
• Ability to establish, develop and maintain partnerships with community resources and outside agencies to facilitate and enhance support for the LCCPC and related goals and objectives
• Ability to serve as a technical resource and liaison concerning LCCPC and related child care functions
• Ability to plan, schedule, coordinate and arrange Council meetings
• Ability to monitor, evaluate and adjust Council activities in response to community child care needs
• Knowledge of practices, procedures and techniques involved in obtaining and maintaining grants and other funding sources and the preparation and development of related proposals and contracts
• Ability to participate in researching, obtaining and maintaining grants and other funding sources for the LCCPC and related services
• Ability to initiate, develop and prepare contracts, and grant and other funding proposals
• Knowledge of local, State and Federal standards and requirements governing the LCCPC and related programs
• Knowledge of County and State child care subsidy delivery and education systems
• Knowledge of family need and child care provider issues in local early education and child care systems
• Knowledge of diverse academic, socioeconomic, cultural, disability, and ethnic backgrounds of San Mateo County children
• Ability to work collaboratively with individuals and groups from diverse ethnic, racial, linguistic and social backgrounds
• Knowledge of policies and objectives of assigned programs and activities
• Ability to facilitate groups in planning, problem-solving and decision-making
• Knowledge of applicable laws, codes, regulations, policies and procedures
• Ability to interpret, apply and explain applicable laws, codes, regulations, policies and procedures
• Knowledge of budget preparation and control
• Knowledge of record-keeping and report preparation techniques
• Knowledge of oral and written communication skills
• Ability to communicate effectively both orally and in writing
• Knowledge of interpersonal skills using tact, patience and courtesy
• Ability to establish and maintain cooperative and effective working relationships with others
• Knowledge of operation of a computer and assigned software
• Ability to operate a computer and assigned software
• Ability to work varied hours (evening meetings, highly compacted work schedules, etc)
• Ability to meet schedules and time lines
• Ability to analyze situations accurately and adopt an effective course of action
• Ability to plan and organize work
• Ability to prepare and maintain various records and reports related to assigned activities

Physical Requirements:  Applicants must possess the physical abilities outlined below with or without accommodation.  San Mateo County Office of Education will consider reasonable accommodation requests.

• Dexterity of hands and fingers to operate a computer keyboard
• Hearing and speaking to exchange information in person and on the telephone
• Seeing to read a variety of materials
• Sitting or standing for extended periods of time
• Bending at the waist, kneeling, or crouching to file materials

Examination Process:  The examination process for this classification will consist of:

1. A scored rating by a screening panel of application materials, including supplemental questionnaire, for education, training, experience, completeness, and accuracy
2. An oral board examination (anticipated date- November 12, 2019)

Only the highest qualified candidates will be invited to attend the examinations.

Applicants will be notified of screening and examination results by e-mail or letter.

Candidates who pass the oral board exam are ranked on an eligibility list according to their exam score(s).  Selection for positions will be made from among the top three ranks of candidates.  The job eligibility list will be active for one (1) year unless it is abolished because of an insufficient number of available candidates.

Personnel Commission

101 Twin Dolphin Drive

Redwood City, CA  94065

650-802-5300

classifiedjobs@smcoe.org

http://www.smcoe.org/employees-and-employment/personnel-commission

Proof of citizenship or legal status will be required upon offer of employment.

San Mateo County Office of Education provides equal employment opportunity to all qualified persons.  The recruitment, testing, and hiring of all personnel will be without regard to race, ancestry, national origin, age, color, creed, religion, sex, gender identity or expression, sexual orientation, marriage status, medical condition, physical or mental disability, genetic characteristics, or veteran status.

Yuba County is looking for motivated individuals with a heart for Public Health! We are currently recruiting for the position of Health Education Supervisor. Under general supervision, the incumbent plans, organizes, coordinates, and supervises the delivery of Public Health Education programs in specified health services areas, such as oral health, car and pedestrian safety, nutrition and tobacco control; supervise Health Education staff; develops implements, monitors, and evaluates grant programs; assures quality client-centered services in accordance with Public Health Division policies and procedures, and perform related work as assigned. This is the supervisory level in the health education series.

Examples of Job Duties:

· Supervise, review and evaluate the work of staff; organize and assign work, set priorities and follow up to ensure completion.

· Evaluate staff job performance, provide direction and coaching, through regular feedback sessions; create individual development plans with employees, discuss job performance problems .

· Monitor assigned programs, such as oral health, car and pedestrian safety, nutrition, and tobacco control; ensure compliance with departmental mission, funding source regulations and other guidance.

· Prepare grant proposals, including development of work plans, mission statements, goals, and implementation and evaluation strategies.

· Evaluate program effectiveness and attainment of objectives, make recommendations for improvements and implement program changes

 About the Public Health Division:

The Division supports the mission of Health and Human Services by promoting health and wellness in order to be a catalyst for building a healthy and thriving community. We achieve this through ongoing efforts to increase access to needed medical services, promote healthy lifestyle choices, and enhance the quality of life of individuals, families, and the community through education, prevention, and intervention services.

About Yuba County:

Yuba County is situated in the Northern Sacramento Valley, approximately 40 miles north of the State Capitol in Sacramento and two hours away from San Francisco and Lake Tahoe. The boundaries stretch from the farms and orchards of the valley to the timberlands of the Sierras. Yuba County offers its residents the many advantages of a rural lifestyle away from the pressures of the urban areas. The County’s rivers, lakes and outdoor recreation areas provide excellent hunting, fishing, boating and skiing opportunities. Our County vision is to create a “golden” future for Yuba County by inspiring a community of participation, embracing our unique history, and discovering the wealth of our untapped potential.

Open until filled

Pay rate: $19.00 - $21.00 hourly

This position will primarily work Monday - Friday (specific work schedule to be determined) with variable hours averaging 25+ per week.  This is a temporary, part-time non-benefited position.

Summary:
Under direction, assists in the implementation, operation and maintenance of the District’s computer workstations; maintains, tests, and updates information systems programs and applications; installs and provides technical assistance for computer hardware and software; and performs related duties as assigned.

Essential Duties and Responsibilities:

• Installs and maintains software and hardware at District computer workstations; provides technical assistance.
• Performs and implements systems maintenance, making program modifications as necessary to meet user requirements.
• Compiles, integrates, and analyzes information gathered from users to modify computer programs; evaluates, installs, and maintains third-party vendor software.
• Responds to inquiries and requests and provides technical assistance for District systems and programs including systems at remote sites; troubleshoots hardware and software problems and coordinates activities by users and vendors to resolve them.
• Maintains current knowledge of information technology trends and innovations; reads applicable industry publications.
• Maintains work, time, and material records, preventive maintenance schedules and updates help desk software.

Other Duties and Responsibilities:

• Performs other related duties as assigned.

Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. *

Education/Experience:
High school diploma or equivalent, six months of computer technician or related experience; or equivalent combination of education and experience.

Language Ability: 
Ability to read, analyze, and interpret general business periodicals, professional journals, schematic diagrams, or technical procedures and documents.  Ability to write reports, business correspondence and procedure manuals. Ability to present information and respond to questions from staff.

Math Ability:
Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.

Reasoning Ability:
Ability to define problems, collect data, establish facts, and draw valid conclusions.  Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

Certificates and Licenses:
California Driver License

Supervisory Responsibilities: 
This position has no supervisory responsibilities.

Knowledge of:
Principles, techniques of microcomputer systems software troubleshooting, and networking.  Use, capability, characteristics, and limitations of microcomputers and related equipment.  Principles and practices of training as related to personal computers.  Standard database, word processing, spreadsheet and report generation PC software packages.  Pertinent federal, state, and local laws, codes, and regulations.

Ability to:
Administer and maintain computers, and related peripherals.  Analyze and define user problems and requirements.  Analyze and define problems and conceptualize practical microcomputer solutions. Analyze systems requirements and problems and recommend new or modified systems and applications to meet user requirements. Work on multiple concurrent projects with frequent interruptions.  Organize work to meet rapidly changing priorities.  Troubleshoot hardware and software problems and make or recommend modifications; understand and carry out oral and written directions; exercise good judgment and initiative in work functions.

Work Environment: 
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. * Standard office setting; some exposure to confined areas such as equipment/computer rooms and network infrastructures; regular interaction with District staff at various sites/locations.

Physical Demands: 
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. * Sufficient physical ability to work in an office setting; sit, stand, walk, reach, twist, turn, kneel, bend, squat, and/or stoop for prolonged periods of time; perform duties requiring grasping, repetitive hand movement, and fine coordination; and operate office equipment. See in the normal visual range with or without correction; vision sufficient to read computer screens and printed documents and to operate office equipment. Hear in the normal audio range with or without correction.  Lifts up to 25 pounds frequently. Occasionally lifting up to 50 pounds.

*Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Parks Maintenance Worker I/II

Application Deadline:  Friday, October 25, 2019

Annual Salary:  $53,208 - $65,292 Parks Maintenance Worker I                               

                             $61,200 - $75,096 Parks Maintenance Worker II

The Position

The current vacancy is in the Parks Maintenance Division of the Community Services Department. Under the supervision of the Parks Field Supervisor and general direction of the Lead Maintenance Worker, the Maintenance Worker I/II  performs landscape work and operates equipment in the construction, operation, repair, maintenance, and replacement  of City parks, medians, public facilities, and street trees.

Typical job duties include inspecting and/or repairing play equipment; completing and maintaining records related to inspections, maintenance activity, materials’ supplies and use; evaluating and maintaining equipment and tools; safely operating vehicles of various sizes and weights in the loading, hauling, and unloading of equipment and supplies; maintaining irrigation including laying pipe, trenching and backfilling; pruning trees and shrubs; and, operating power tools. Appointment at the II level requires demonstrated performance substantially of the full range of duties and qualifications for the classification.

Ideal Candidate

The ideal candidate is a self-starting, independent individual capable of working in a team-oriented environment who has a desire to learn a variety of maintenance tasks and has the interest in long-term professional development.  The candidate has a demonstrated record of performing skilled maintenance, construction, and repair work in City parks, medians and landscape areas of City facilities, perform heavy manual tasks, works safely and adheres to established safety principles and practices, communicates effectively verbally and in writing, establishes and maintains good working relationships, and works effectively in the absence of close supervision.

Minimum Qualifications

Parks Maintenance Worker I: 

Graduation from high school or GED equivalent.

Parks Maintenance Worker II:

Graduation from high school or GED equivalent, and a minimum of two (2) years parks maintenance worker

experience.

Special Requirements

· Possession of a valid Class “C” California Driver’s License

· Possession of a valid Class “B” Commercial Driver's License, or ability to successfully obtain one prior to

       completion of probationary period when assigned to certain positions

Knowledge, Skills and Abilities

Applicants should have knowledge of equipment, facilities, materials, methods and procedures used in maintenance, construction and repair activities including: hazards associated with the work and proper safety precautions; traffic laws, ordinances and rules involved in truck and heavy equipment operation; purposes and uses of a variety of vehicles, equipment, power tools and hand tools including motorized, pneumatic and hydraulic equipment; standards relating to installation, location, and required maintenance of trees; properties of ball field materials, construction materials, paints, and a variety of other materials used in maintenance work; equipment, methods, and materials used in the installation, repair, maintenance, and cleaning of parks and city facilities, preparation and operation of spray equipment; methods of installing and maintaining play equipment; and, safe use of herbicides/pesticides.  

Applicants should have the ability to perform skilled maintenance, construction, and repair work in the area of work assigned; perform heavy manual tasks; works safely and adhere to established safety principles and practices; communicate effectively verbally and in writing; establish and maintain effective working relationships with employees, other departments and the public; work effectively in the absence of close supervision; operate a variety of vehicles and equipment in a safe and effective manner; read and interpret basic maps and diagrams; understand and carry out written and oral instructions.

Excellent Benefits

· Enrollment in CalPERS retirement program (2.7%@55 for classic members, 2%@62 for new members)

· Medical, dental and vision benefits provided with employee contribution

· Life insurance equal to one year’s annual salary provided at no cost

· Opportunity for bilingual incentive pay up to 2.5% of salary

· Deferred compensation matching up to $300 annually calculated on a bi-weekly basis

· Long-term disability insurance provided at no cost

· Home loan assistance program

· Credit Union membership

· Section 125 Flexible Benefit Plan

· Tuition Reimbursement

How to Apply

Application Process

Candidates are encouraged to read the entire job description prior to submitting an application. Interested candidates may apply on-line at www.calopps.org.  After an initial screening of applications, candidates who best meet the needs of the Department will be invited to participate further in the recruitment process.   

Applications Deadline:  Friday, October 25, 2019

The City of San Bruno is an Equal Opportunity Employer (EOE) and as such does not discriminate on the basis of age, race, color, sex, gender, religion, ancestry, physical or mental disability, marital status, sexual orientation, or national origin in its employment actions, decisions, policies and practices.

DESCRIPTION/RESPONSIBILITIES:

     The San José Fire Department is seeking to hire a qualified individual to fill a Network Technician position. 

     Network Technician I salary range is $56,825.60 - $69,243.20.

     Network Technician II salary range is $66,830.40 - $81,224.00.

     Network Technician III salary range is $74,048.00 - $90,043.20.

     The starting salary will be determined by the selected candidate’s qualifications and experience.  In addition to the starting salary, employees in the Network Technician I/II/II classification shall also receive an approximate five percent (5%) ongoing non-pensionable compensation pay. 

     The Fire Department’s Information Technology Team supports 33 fire stations and 2 field offices, ensuring availability and reliability of their critical software/hardware systems.  The individual hired into this job classification will provide significant technical assistance with major computer systems that support Fire operations such as:  supporting connectivity for the remote locations as well as fire apparatus, proactively and efficiently support the enterprise client environment, which includes the latest Windows Operating Systems, Office 365 suite, Mobile Devices, and other enterprise software.  Primary duties of this individual include day-to day system administration for the desktop hardware and software, Office 365, and mobile devices, as well as resolving end-user help requests.

     Responsibilities include, but are not limited to the following:

     * Provide support for Windows desktop and office productivity applications such as Microsoft Windows 10, Microsoft Office 365 suite, and client applications.

     * Provide support for mobile devices such as iPads, iPhones, Android devices, apparatus MDC’s and their associated applications.

     * WAN support for data network connecting 38 Fire Department facilities.

     * Create and update desktop, laptop, and mobile images.

     * Assist with managing and maintaining Fire Department file servers, print servers and application servers.

     * Respond to incoming incidents and/or help requests from end-users via telephone, email in a timely and courteous manner.

     * Prioritize and schedule help desk tickets and post resolutions.

     * Setup, troubleshoot, deploy, and maintain hardware and software for department PCs, printers, peripherals and network and communications hardware.

     * Create and manage Active Directory objects such as users and computers.

     * Apply drivers, patches and anti-virus/malware updates to PC’s and mobile devices.

     * Respond to and remediate desktop level security incidents.

     * Update documentation for service desk tickets, knowledge base, system administration procedure, etc.

     * Evaluate documented resolutions and analyze trends for ways to prevent future problems.

     * Perform duties with minimum supervision following Department standards and best practices to make good judgment calls for system issues resolutions or escalation. 

     This recruitment may be used to fill multiple positions in this, or other divisions or departments.  If you are interested in employment in this classification, you should apply to ensure you are considered for additional opportunities that may utilize the applicants from this recruitment.

     Selection Process

     The selection process will consist of an evaluation of the applicant's training and experience based on the application and responses to the Job Specific Questions.  Only the candidates whose backgrounds best match the position will be invited to proceed in the selection process.  Additional phases of the selection process will consist of one or more interviews, one of which may include a practical/writing exercise.

     You will be prompted to answer the following job-specific questions during the online application process.  Please note that there is a 4,000-character limit, including spaces, for each text response. 

     * Please describe your experience working in a HelpDesk or Desktop support environment.

     * Please describe your experience deploying a new PC in a business environment.  Be specific in how you connected it to the network, installed common software such as Microsoft Office, and configured specific end-user settings such as printers. 

     You must answer all job-specific questions in order to be considered for this vacancy or your application will be deemed incomplete and withheld from further consideration. 

     If you have questions about the duties of these positions, the selection or hiring processes, please contact Lynda De Santiago, HR & Recruitment Analyst, at lynda.desantiago@sanjoseca.gov .

SENIOR DEVELOPMENT SERVICES ANALYST

SALARY:                                              $6172.94 to $8272.32 monthly (26 pay periods annually)

FINAL FILING DATE:                        We are accepting applications until closing at 5 pm, October 21, 2019

IT IS MANDATORY THAT YOU COMPLETE THE SUPPLEMENTAL QUESTIONNAIRE. YOUR APPLICATION WILL BE REJECTED IF YOU DO NOT PROVIDE ALL NECESSARY INFORMATION.

THE POSITION

The Human Resources Department is accepting applications for the Regular and Full-time position of Senior Development Services Analyst in the Development Services Department.  The normal work schedule is Monday through Friday, 8 –5 pm; a flex schedule may be available.

The City of Roseville promotes a no smoking atmosphere.

DEFINITION

To plan, organize and coordinate the implementation and integration of new program elements into the enterprise permitting and data tracking system; to provide technical assistance with respect to data analyses and the development of reports; and to analyze, develop and recommend process improvements to existing business systems to achieve the department’s goals.

DISTINGUISHING CHARACTERISTICS

The Senior Development Services Analyst is the advanced journey level in the Development Services Analyst class series. Positions at this level are distinguished from other classes within the series by the level of responsibility assumed, complexity of duties assigned, independence of action taken, by the amount of time spent performing the duties, and by the nature of the public contact made. Employees perform the most difficult and responsible types of duties assigned to classes within this series and may provide direct supervision over professional and technical personnel.

SUPERVISION RECEIVED AND EXERCISED

• Receives direction from assigned supervisor or management personnel.
• May exercise direct supervision over professional, technical and administrative support personnel.

EXAMPLES OF ESSENTIAL DUTIES - Duties may include, but are not limited to, the following:

• Plan, prioritize, and review the work of personnel assigned to the development and maintenance of the enterprise permitting system, the production of reports, and the production of maps, visual materials and other documents used in presentation.
• Develop schedules and methods to accomplish assignments ensuring work is completed in a timely and efficient manner.
• Participate in the selection of staff; provide or coordinate staff training; work with employees to correct deficiencies; implement discipline procedures.
• Participate in evaluating the activities of staff, recommending improvements and modifications.
• Perform the most difficult and complex work related to the implementation and integration of new program elements into the enterprise permitting and data tracking system.
• Provide complex systems management for department specific systems, databases, reporting and mapping applications.
• Provide  graphic,  drafting,  reporting,  mapping  and  GIS  support  to  internal  and  external customers; receive and review requests from departmental staff, other departments and outside agencies and determine the best way to meet their needs.
• Receive and respond to the more difficult technical requests for data analysis, data processing, program modifications, and training.
• Recommend and implement processes and procedures to integrate new program elements into permitting system.
• Produce analytical and technical reports with the use of data processing systems that support the overall goals and needs of the department and City.
• Research, analyze, compile and interpret social, economic, population and land use data and trends.
• Manage and participate in various special projects and studies.
• Work closely with departmental staff to understand and identify needs; analyze, evaluate and present proposed business procedures or problems to define data processing needs.
• Review and make recommendations for process enhancements and provide technical troubleshooting support.
• Coordinate the department’s internal customer needs assessment survey; prioritize and recommend action in response to survey results.
• Serve as liaison with the Information Technology Department and outside vendors.
• Represent  function  on  committees,  outside  organizations,  and  at  staff  subcommittees  as necessary; coordinate technical support activities with other departments and divisions and outside agencies.
• Answer questions and provide information to the public, via telephone, e-mail, and written correspondence related to technical support program and operations; investigate complaints and recommend corrective action as necessary to resolve complaints.
• Build and maintain positive working relationships with co-workers, other City employees and the public using principles of good customer service.
• Perform related duties as assigned.

MINIMUM QUALIFICATIONS

Knowledge of:

• Plan, prioritize, and review the work of personnel assigned to the development and maintenance of the enterprise permitting system, the production of reports, and the production of maps, visual materials and other documents used in presentation.
• Develop schedules and methods to accomplish assignments ensuring work is completed in a timely and efficient manner.
• Participate in the selection of staff; provide or coordinate staff training; work with employees to correct deficiencies; implement discipline procedures.
• Participate in evaluating the activities of staff, recommending improvements and modifications.
• Perform the most difficult and complex work related to the implementation and integration of new program elements into the enterprise permitting and data tracking system.
• Provide complex systems management for department specific systems, databases, reporting and mapping applications.
• Provide  graphic,  drafting,  reporting,  mapping  and  GIS  support  to  internal  and  external customers; receive and review requests from departmental staff, other departments and outside agencies and determine the best way to meet their needs.
• Receive and respond to the more difficult technical requests for data analysis, data processing, program modifications, and training.
• Recommend and implement processes and procedures to integrate new program elements into permitting system.
• Produce analytical and technical reports with the use of data processing systems that support the overall goals and needs of the department and City.
• Research, analyze, compile and interpret social, economic, population and land use data and trends.
• Manage and participate in various special projects and studies.
• Work closely with departmental staff to understand and identify needs; analyze, evaluate and present proposed business procedures or problems to define data processing needs.
• Review and make recommendations for process enhancements and provide technical troubleshooting support.
• Coordinate the department’s internal customer needs assessment survey; prioritize and recommend action in response to survey results.
• Serve as liaison with the Information Technology Department and outside vendors.
• Represent  function  on  committees,  outside  organizations,  and  at  staff  subcommittees  as necessary; coordinate technical support activities with other departments and divisions and outside agencies.
• Answer questions and provide information to the public, via telephone, e-mail, and written correspondence related to technical support program and operations; investigate complaints and recommend corrective action as necessary to resolve complaints.
• Build and maintain positive working relationships with co-workers, other City employees and the public using principles of good customer service.
• Perform related duties as assigned.

Ability to:

• Plan, organize and coordinate the development and implementation of new program elements into the enterprise permitting and data tracking system as it relates to Development Services Department’s business needs.
• On a continuous basis, know and understand all aspects of the job.  Intermittently analyze work papers, reports and special projects; identify and interpret technical and numerical information; observe and problem solve operational and technical policy and procedures.
• On a continuous basis, sit at desk for long periods of time.  Intermittently twist to reach equipment surrounding desk; perform simple grasping and fine manipulation; use telephone, and write or use a keyboard to communicate through written means; and lift or carry weight of 10 pounds or less.
• Extract and analyze data and produce technical reports.
• Analyze, develop and implement business solutions.
• Perform complex analytical research, relational and spatial analysis and GIS mapping. Train or instruct users in the use of computer equipment and operating procedures. Prepare a variety of reports and maintain accurate records and files.
• Problem solve, make decisions, and give direction.
• Develop and recommend policies and procedures related to assigned operations Advocate on behalf of the department for change and process improvement. Identify new technology solutions to manage the workload of the department.
• Monitor the effectiveness of existing systems and procedures and make and implement recommendations for change.
• Communicate clearly and concisely, both orally and in writing.
• Establish and maintain effective working relationships with those contacted in the course of work.

EXPERIENCE AND TRAINING

Experience:

• Two years of responsible experience performing duties similar to that of a Development Services Analyst II with the City of Roseville.

AND

Training:

• A Bachelor’s degree from an accredited college or university, preferably in computer   science,   information   systems,   business   management,   accounting, business information systems, finance, planning or a related field.

License or Certificate:

• Possession of a valid California driver’s license by date of appointment.

SUPPLEMENTAL QUESTIONNAIRE

1. Your responses to questions 2-3, the applicant’s education, training and experience, will be scored using a pre-determined formula.  Your responses to these questions must be consistent with your employment application information.  This experience must also be described in the “Work Experience" section of this application.  Responses to the supplemental questionnaire that are inconsistent from your “Work Experience” section in the application will not be scored.  I understand and agree with the above instructions.

• Yes
• No

2. Was any of the work experience listed on your application an unpaid internship, or volunteer work?  If so, please list below which ones.

3. How many years of experience do you have directly supporting or configuring Accela Automation to meet business needs?

• Less than 1 year
• 2-4 Years
• 5-7 Years
• 8-10 Years
• 11+ Years

4. How many years of experience do you have working as a Business Analyst?

• Less than 1 year
• 2-4 Years
• 5-7 Years
• 8-10 Years
• 11+ Years

5. This position will lead a team of professional, technical, and contract services. Please describe your experience managing and leading a team of diverse employees and contract staff.

The City of Roseville’s enterprise permitting system (Accela Automation) has a growing footprint within the City. Currently supporting five business units with more on the way, the Development Services Department is looking to recruit a skilled, customer focused, and experienced professional to lead a small team of analysts in new feature development as well as ongoing system support.

6. Describe your knowledge, skill, or ability in each of the following areas. In so doing, please provide any relevant work experience and specific examples that demonstrate your competency. Note: although encouraged, it is not required to respond to all seven areas listed below.

• Project Management
• Process Improvement
• Software Implementation
• Customer Service or Support
• JavaScript, .css, C#, or other programming languages
• SQL, SSRS Reporting, or Business Objects/Crystal Reporting

SELECTION PROCESS

All candidates meeting the minimum qualifications will have their application scored in a Formula Rate Examination.  The applicant’s experience and education will be evaluated using a pre-determined formula.  Scores from this evaluation will determine applicant ranking and placement on the Employment List.  Supplemental questions will be utilized by the department hiring authority to make interview and selection determinations.  Final appointment is contingent upon a check of past employment references, passing a City-paid fingerprint check and depending on position applied for a pre-employment medical exam and a drug and alcohol screening test.

THE CITY OF ROSEVILLE IS AN EQUAL OPPORTUNITY EMPLOYER.  IF YOU REQUIRE AN ACCOMMODATION DUE TO A DISABILITY, PLEASE CONTACT THE HUMAN RESOURCES DEPARTMENT AT LEAST 5 WORKING DAYS BEFORE A SCHEDULED INTERVIEW/EXAMINATION PROCESS.  MEDICAL DISABILITY VERIFICATION MAY BE REQUIRED PRIOR TO ACCOMMODATION.

The Department is recruiting to fill several Groundsworker positions. The vacancies are full-time, including some positions that are full-time limit dated through June 30, 2020. Under general supervision, this position performs semi-skilled and skilled grounds maintenance functions of routine difficulty. The typical duties and responsibilities for Groundsworker are to maintain park grounds. This may include, but is not limited to: irrigation, cultivation, pruning, planting, and transplanting a variety of turf, shrubs, trees, and plants. The position may also operate mowing equipment in parks and athletic fields and operate triplex gang/rotary mowers, power edgers, tractors, rototillers, sprayers, dump and other trucks, power chain saws and other light power equipment and hand tools used in grounds and maintenance work. The position may also apply fungicides, herbicides, insecticides, and fertilizers. The position may also maintain and make minor repairs to playgrounds, picnic areas, athletic fields and sport courts, park trails, and firebreaks as well as make minor repairs and adjustments to irrigation systems, mowers, and miscellaneous equipment. The position may also perform clean-up and litter pick-up functions, clean pools and fountains, schedule automatic irrigation controllers, maintain work-related records, and prepare corresponding reports. The position may also explain programs and policies to the public, provide lead guidance to less experienced workers, assist in firefighting and rescue duties in wilderness park areas, and may be responsible for vehicle and pedestrian traffic safety in work areas.

Candidates must be willing and able to work weekends, holidays, and/or other shifts as needed. 

This recruitment may be used to fill multiple positions in this or other divisions or departments. If you are interested in employment in this classification, you should apply to ensure you are considered for additional opportunities that may utilize the applicants from this recruitment.