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FINAL FILING DATE: We are accepting applications until closing at 5 pm, April 9, 2020

IT IS MANDATORY THAT YOU COMPLETE THE SUPPLEMENTAL QUESTIONNAIRE. YOUR APPLICATION WILL BE REJECTED IF YOU DO NOT PROVIDE ALL NECESSARY INFORMATION.

THE POSITION

The Human Resources Department is accepting applications for the Regular and Full-time position of Senior Information Technology Technician in the Information Technology Department.  The normal work schedule is Monday through Friday, 8 –5 pm; a flex schedule may be available.

The City of Roseville promotes a no smoking atmosphere.

THE CITY

The City of Roseville (COR) incorporates the following Core Competencies as part of the City’s culture:

• Focus on people: Develop and deliver service-oriented solutions that meet or exceed expectations.
• Build trust: Ensure honesty and integrity to gain confidence and support of others.
• Ensure accountability: Take responsibility for the outcomes of one’s own work and foster a sense of ownership in others.
• Communicate effectively: Deliver clear, concise messages and actively listen to ideas and questions.
• Collaborate inclusively:  Build effective working partnerships, alliances, and teams.
• Make quality decisions: Make sound, timely decisions and recommendations.
• Be adaptable/agile: Change approach or methods to best fit the situation and effectively balance competing priorities.

DEFINITION

To organize, assign and review the work of assigned personnel engaged in the performance of responsible technical duties related to computer hardware and software customer support; to perform duties requiring specialized knowledge; and to provide technical support to assigned supervisor.

DISTINGUISHING CHARACTERISTICS

The Senior Information Technology Technician is the advanced journey level in the Information Technology Technician class series.  Positions at this level are distinguished from other classes within the series by the level of responsibility assumed, complexity of duties assigned, independence of action taken and by the amount of time spent performing the duties.  Employees perform the most difficult and responsible types of duties assigned to classes within this series, which may include providing technical and functional supervision over assigned personnel.  Employees at this level are required to be fully trained in all procedures related to assigned area of responsibility.

SUPERVISION RECEIVED AND EXERCISED

• Receives direction from a higher level supervisor.
• May exercise technical and functional supervision over technical information technology staff.

EXAMPLES OF ESSENTIAL DUTIES - Duties may include, but are not limited to, the following:

• Plan, prioritize, and review the work of staff assigned to a variety of technical information technology functions that may include the installation and configuration of hardware and software, troubleshooting of desktop operating systems, and end user, as assigned.
• Develop schedules and methods to accomplish assignments ensuring work is completed in a timely and efficient manner.
• Participate in evaluating the activities of staff, recommending improvements and modifications.
• Provide and coordinate staff training; work with employees to correct deficiencies.
• Provide technical support in diagnosing and solving the more difficult problems by telephone or remote access; respond to help desk trouble tickets according to urgency and priority levels; log calls into help desk database and use helpdesk software.
• Develop documentation and standard operating procedures as they relate to assignment.
• Perform research to resolve problems or refer to higher level staff.
• Build and maintain positive working relationships with co-workers, other City employees and the public using principles of good customer service.
• Perform related work as required.

When Assigned to Client Services

• Oversee and participate in projects related to the deployment of PC’s, the procurement of software and hardware, and/or hardware consolidation.
• Test, implement and maintain computer systems to manage devices and automate distribution of software and security updates.
• Participate in the development and implementation of automation and process improvement in the areas of software distribution, security updates and the management of desktop computer.
• Test and implement upgrades to desktop enterprise applications and operations systems.
• Troubleshoot and resolve the more difficult projects related to network account management; provide support for emergency incident diagnosis resolution.
• Install and configure desktop computers, printers, and other desktop peripherals; install and support various software and train customers in the use of hardware and software.
• Support and troubleshoot current desktop operating systems; perform basic diagnostic testing; analyze root cause of problem and develop long-term solutions.
• Analyze failed equipment and perform repairs or return equipment to vendor; review and test vendor repairs.
• Order supplies and maintain and track inventory; assist in asset management of personal computers, laptops, and related peripheral equipment.

When Assigned to Network Infrastructure:

• Provide Tier I support, troubleshooting and resolving network related issues with city staff.
• Assist with Tier II support of the City network infrastructure systems and resources – assist in maintaining and documenting these systems; monitoring and management of all hardware and software associated with the City’s wireless and wired local and wide area networks.
• Work with vendors and city staff to implement new and upgrade existing solutions related to network infrastructure.
• Assist IT Analysts and Information Security Administrator to maintain security systems, components and configurations.

MINIMUM QUALIFICATIONS

Knowledge of:

• Principles and practices of information technology, including personal computers, hardware and software and related peripheral equipment.
• Principles and techniques of installing, repairing, and maintaining a variety of desktop hardware and software.
• Principles and techniques of advanced troubleshooting for desktop computer and printers in a network environment.
• Principles and practices of technical and functional supervision and training.
• Project management methodologies.
• Active Directory structure and functions.
• Microsoft Windows operating systems.
• Modern office equipment and procedures.
• Basic mathematical principles.
• English language; usage, spelling, grammar and punctuation.
• Customer service principles.

Ability to:

• Organize, assign and review the work of staff engaged in a variety of technical information technology duties.
• On a continuous basis, know and understand all aspects of the job.  Intermittently analyze work papers, reports and technical documents; research, identify and interpret technical and numerical information; observe and problem solve operational and technical policy and procedures.
• On a continuous basis, sit at a desk for long periods of time.  Intermittently walk, bend, or stoop while installing/repairing equipment; twist to reach equipment surrounding desk; perform simple grasping and fine manipulation; use telephone, and write or use keyboard to communicate through written means; and lift or carry weight of 30 pounds or less.
• Perform the most complex and difficult duties related to technical personal computer, hardware and software customer support duties.
• Perform the more difficult system installations, problem correction and repair of equipment.
• Explain department and City policies regarding use of computer and communications systems.
• Effectively troubleshoot, diagnose, and resolve hardware and software issues.
• Train and instruct users in various desktop software and internet use and use and operation of a variety of peripheral equipment.
• Maintain confidentiality as necessary.
• Work evenings, weekends and standby, as required.
• Communicate clearly and concisely, both orally and in writing.
• Establish and maintain effective working relationships with those contacted in the course of work.

EXPERIENCE AND TRAINING

Experience:

Two years of responsible experience performing duties similar to that of an Information Technology Technician II in the City of Roseville.

AND

Training:

An Associate’s degree or 60 semester units of college level course work including 18 units in a major field of study and 21 units in general education from an accredited college or university. Preferably in computer science, information systems, or a related field.  Two years of related work experience can substitute for an Associate’s Degree.

License or Certificate:

Possession of a valid California driver’s license by date of appointment.

SUPPLEMENTAL QUESTIONNAIRE

1. Your responses to questions 2-4, the applicant’s education, training and experience, will be scored using a pre-determined formula.  Your responses to these questions must be consistent with your employment application information.  This experience must also be described in the “Work Experience" section of this application.  Responses to the supplemental questionnaire that are inconsistent from your “Work Experience” section in the application will not be scored.  I understand and agree with the above instructions.

• Yes
• No

2. Was any of the work experience listed on your application an unpaid internship, or volunteer work?  If so, please list below which ones.

3. How many years of experience do you have performing technical duties related to computer hardware, software customer support, providing project support for new and modified systems, and/or installing and configuring desktop computers and related peripheral equipment.

• Less than 2 years
• 2-3 Years
• 3-4 Years
• 4-5 Years
• 5-6 Years
• 6+ Years

4. Please describe your experience performing technical duties related to computer hardware, software customer support, providing project support for new and modified systems, and/or installing and configuring desktop computers and related peripheral equipment.

5. Please list your completed education from an accredited college or university. List the degree, major and institution. If you have not completed your degree, please attach your college transcripts in the attachment section of this application.  We will need to verify how many college units you have completed, if any.

SELECTION PROCESS

All candidates meeting the minimum qualifications will have their application scored in a Formula Rate Examination.  The applicant’s experience and training will be evaluated using a pre-determined formula.  Scores from this evaluation will determine applicant ranking and placement on the Employment List.  Supplemental questions will be utilized by the department hiring authority to make interview and selection determinations.  Final appointment is contingent upon a check of past employment references, passing a City-paid fingerprint check and depending on position applied for a pre-employment medical exam and a drug and alcohol screening test.

THE CITY OF ROSEVILLE IS AN EQUAL OPPORTUNITY EMPLOYER.  IF YOU REQUIRE AN ACCOMMODATION DUE TO A DISABILITY, PLEASE CONTACT THE HUMAN RESOURCES DEPARTMENT AT LEAST 5 WORKING DAYS BEFORE A SCHEDULED INTERVIEW/EXAMINATION PROCESS.  MEDICAL DISABILITY VERIFICATION MAY BE REQUIRED PRIOR TO ACCOMMODATION.

The Human Resources Department of the County of San Mateo is seeking well-qualified candidates for the position of Human Resources Information Systems Manager.

Overseeing the Human Resources (HR) Information Management Division of the office, the HR Information Systems Manager will:

• Oversee all Human Resources related systems

• Develop and implement short and long-term automation tactics and strategies

• Create process improvements, procedures, and end-user training guides

• Process employee data, generate HR-related reports, manage system upgrades, and maintain data integrity

• Build relationships with key stakeholders including the Information Services Department and partnering departments

• Manage the implementation and administration of electronic Civil Service/Personnel Files

• Provide supervision and coordinate staff support in a variety of information technology functions within the Human Resources Department

The HR Information Management Division is responsible for providing practical and innovative solutions to technology services and accomplishes this by leveraging user-friendly and up-to-date technology to increase efficiencies and maintain the integrity of HR information, enhancing services and transparency, providing accurate and timely reporting and analysis of workforce data and HR metrics, meeting and anticipating customer needs, establishing collaborative partnerships, measuring and monitoring process completion and quality of services.

The successful candidate will possess in-depth knowledge of HR-related software and how they work within a company's internal infrastructure, ensure all HR-related systems are regularly updated and compliant with labor regulations, translate technical information to simple language that any employee can understand, have excellent written and verbal communication skills, leadership skills, and enjoy driving positive change within an organization.

Current priorities for the division include:

• Implementation or enhancements of HR systems
• Data Analytics to predict workforce trends
• Streamline HR business procedures through technology
• Enhancing user adoption with our current HRIM system, Workday
• Rolling out HRIM upgrades and enhancements
• Configuring/implementing negotiated HCM required changes
• Expanding HR partners and managers' access to relevant information regarding their employees
• Leveraging technology to increase efficiencies in tracking, maintaining, and reporting HR metrics
• Enhancing the use of a document management system for employee personnel files
• Planning and coordinating the provision of desktop and server support services to ensure full utilization of technology resources
• Planning and coordinating the implementation of Voice-Over-IP (VOIP) in HR

The HR Information Systems Manager will be expected to stay current with trends and resources in information technology, evaluate, plan and implement the department's needs, have strong technical experience and expertise, and communicate effectively with executive leadership and business users. Human Resources is looking to streamline software making the customer user experience seamless through their career at the County of San Mateo.

Current information systems include Workday, NeoGov - Application Tracking System, Cornerstone - Learning Management System, SharePoint - electronic civil service files, Enviance - RSI Guard, Orgami - workers compensation. Technical knowledge in Workday is strongly preferred.

Duties of the position may include, but are not limited to, the following:

• Work closely with top management to determine areas which would benefit from automation and coordinate work within the department to implement appropriate systems; provide overall management of projects for the department
• Analyze and determine feasibility of automating programs, develop new applications, and modify existing applications

• Participate as the key department contact with the centralized Information Services Department to prepare and review needs analyses

• Perform departmental planning for automated systems and develop and manage the departmental automation budget

• Function as a team member working with managers in HR and with management of other departments in the development of integrated systems that affect more than one department

• Oversee staff and/or vendors to assure the department's needs are met

• Write procedures, memoranda, and instructional training material relating to staff use of automated systems

• Coordinate in-house user committee activities to assure that adequate resources are allocated to projects

• Supervise others doing administrative, technical, or clerical work in support of departmental automated systems

• Maintain and update manuals, code books, and computer control tables

• Research and resolve problem areas and discrepancies in computer programs

• Consult with staff on training needs and materials and develop and participate in in-service training programs to ensure proper data handling and transmission

• Make recommendations regarding department work-flow and operations to best take advantage of the benefits of new and modified automated systems

• Serve as Video Display Terminal Coordinator for the department, interpreting and implementing the County's policy as assigned

• Perform related duties as assigned

QUALIFICATIONS

Education and Experience:

Any combination of education and experience that would likely provide the required knowledge, skills, and abilities is qualifying. A typical way to qualify is:

Three years of analytical or administrative experience that involved the application of data processing principles and techniques.

Knowledge of:

• Principles and methods of systems and procedures analysis

• Data processing principles, techniques, and capabilities

• Principles of supervision and staff development

• Principles and methods of statistical reporting

• Technical writing principles and techniques

• Modern office methods, including record keeping, storage, and retrieval

Skill/Ability to:

• Analyze, evaluate, and develop systems and procedures for data processing applications
• Interpret departmental business needs and policies to Information Systems, the County Manager, other departments, and vendors

• Conduct systems analysis and feasibility studies

• Supervise the work of others

• Train in the use of data processing methods

• Prepare and present technical reports and recommendations

• Negotiate with Information Services and other departments to assure that the department's interests are known and met

• Communicate clearly and concisely orally and in writing

• Establish and maintain effective and cooperative working relationships with others

• Work independently

• Perform financial analyses of data processing applications and budgeting for such applications

TO VIEW JOB ANNOUNCEMENT, CLICK JOB PDF BELOW.

POSITION:                               SYSTEMS ADMINISTRATOR, PC SUPPORT (PS101465)
Position is affiliated with the International Federation of

                                    Professional and Technical Engineers (PTE) Local #21

LOCATION:                  San Francisco, CA
 

SALARY RANGE:         $38.85 - $46.93 per hour + Benefits (40-Hour Workweek)

(Employee pays up to 7% of salary/wage toward CalPERS retirement plan)

POSITION DESCRIPTION:

Under general supervision of the Manager, Information Systems, maintains the desktop personal computing and printer environment of the District. This includes all portable computers, Smartphones/Cell Phones and handheld inventory scanning devices.  Maintains internal database of PC assignments. Works closely with user and technical staff to coordinate installation and change of PC’s and to determine and correct problems that may occur during start-up and operation. Consults with vendors and manufacturers regarding product compatibility and purchases.  Investigates and resolves hardware and software problems expeditiously and with minimum disruption to end users.  Initiates and tracks resolution of trouble calls if equipment is under maintenance contract and/or requests outside repair service as necessary.  Position is located at the Golden Gate Bridge Administration area, but involves regular and frequent travel to other District facilities in San Rafael, Larkspur, and occasionally to San Francisco, Novato and Santa Rosa.  Position also functions as support and will be responsible for supporting the help desk resolve end-user problems.  Position will also be cross-trained with other department personnel as needed.

MINIMUM JOB REQUIREMENTS

EDUCATION/EXPERIENCE REQUIREMENTS:    

• 1-3 years’ position related experience installation and repair experience with Windows PC’s, (WIN 7) in a corporate LAN environment
• Requires completion of an Associate or Undergraduate degree in Computer Science or related field
• Additional position related qualifying experience may be substituted on a year-per-year basis in lieu of degree

LICENSE(S):

• Must possess and maintain a current, valid California driver's license and satisfactory driving record. (Drives District vehicles to Bay Area facilities on a regular basis)

ESSENTIAL RESPONSIBILITIES:

• Responsible for the setup, configuration, installation and maintenance of all personal computers and printers.  The current District environment includes both Microsoft and Citrix technologies
• Ensure that the end user experience is extremely positive
• Conducts and coordinates training workshops on a regular basis
• Contribute to and deliver improvements that support the continuous improvement of processes and controls within the team, adopting ITIL best practices where possible
• Conduct regular surveys of users to determine effectiveness of helpdesk services, current examples are Annual Satisfaction and Call Closed Satisfaction survey
• Identify opportunities for automation, and assist with the development of automation systems to address those opportunities
• Participation with research, planning, scoping, implementation and ongoing support for projects
• Provide level-1 and level-2 assistance to users for all applications and endpoint devices.
• Respond to client requests via phone, email, and Helpdesk tickets.
• Installs, configures, upgrades, troubleshoots, repairs and maintains end-user computers
• Installs, configures and maintains new and/or upgraded operating systems, applications, network and client protocols and software, remote access, other software, including applications unique to an individual end user department
• Participates in a variety of specialized projects and software installations, such as AUTOCAD, ARCGIS and other District specific software products.
• Installs Oracle and SQL Products configures ODBC and SQL connectivity
• Maintains accurate records and files related to work performed; maintains inventory records and documents equipment installations and configurations
• Maintains user access, including add and delete users, modify their configurations, security rights and access rights
• Adds and removes computers from Microsoft Active Directory Domain as needed
• Monitors desktop anti-virus platform and resolve issues
• Performs basic hardware repair of PC’s and peripheral devices (most printer maintenance and all printer repair is outsourced)
• Assists vendors in installation of network connected copiers
• Regular and reliable attendance and performance are required
• Other duties as assigned

REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES:

• Thorough knowledge of Microsoft Desktop Operating Systems up to and including Windows 10
• Experience supporting Microsoft Office 2016 Suite
• Experience working with Microsoft Domain Network environment
• Experience with antivirus software
• Installation and configuration of standard business and administrative software, including emulation software
• Ability to prioritize competing requests for service
• Ability to work independently and make decisions without supervision
• Ability to prioritize multiple tasks and organize schedules to meet District requirements
• Ability to explain technical information to non-technical users
• Record keeping practices and procedures
• Demonstrated ability to prepare clear, concise reports, documentation and correspondence
• Maintains current knowledge of the field including learning new and existing software, applications, databases and hardware through formal, informal and on the job training and self-study
• Ability to communicate professionally and effectively, both orally and in writing, with all levels of personnel
• Ability to work professionally and productively with all encountered in the course of work, including personnel in governmental agencies, local authorities, vendors, consultants, the general public, and District staff
• Knows and follows the safety and health rules and safe working practices applicable to the position
• Experience with creating, installing and extracting files from Symantec Ghost images
• Experience with wireless networking

DESIRED KNOWLEDGE, SKILLS AND ABILITIES:

• Hardware, software and networking protocols utilized in LAN, WAN and related data communication systems, including fiber optics and peripheral equipment
• Thorough knowledge of TCP/IP communication
• Knowledge of VLAN technology
• Experience with Cisco VOIP phone system
• Experience with Citrix XenApp
• Experience with Trend Micro Officescan desktop anti-virus
• Experience using IBM Bigfix to distribute software and patches
• Experience with Code42 Crashplan backup
• Experience with Microsoft Bitlocker for enterprise
• Basic knowledge of  networks, switches and routers – This is necessary to assist and backup the Senior Network Administrator in emergencies and vacations

PHYSICAL REQUIREMENTS:

• Mobility to work in a typical office and computer room setting
• Mobility and dexterity to install cables and other computer and network hardware

• Strength to lift and move components weighing up to fifty (50) pounds
• Vision to read printed materials and a computer screen
• Color vision to distinguished between differing wiring and cabling components
• Hearing and speech to communicate in person and over the telephone

OTHER REQUIREMENTS:

• Must be willing to work extended hours or called back in emergency situations
• Must be willing to be on-call (for emergencies only) on a rotating basis

APPLICATION PROCEDURE:

FAILURE TO MEET ANY OF THE REQUIREMENTS STATED MAY RESULT IN REJECTION OF YOUR APPLICATION

TO APPLY: www.goldengate.org/jobs

Applicants must apply online by the deadline date. Applications received after the deadline will not be considered.

The District’s Human Resources Kiosk is available for filling out and submitting your online application and employment documents. The HR kiosk is located at the San Rafael Office. For directions and general information, visit our website www.goldengate.org.

All notices related to District recruitments for which you apply will be sent via email. Please ensure the email address you provide on your application is correct, and add ‘@goldengate.org’ as an accepted address to any email blocking or spam-filtering program you may use to ensure receipt of notification from the District regarding your recruitment application. The District is not responsible for notices that are not read, received, or accessed by any applicant for any District recruitment.

THE FOLLOWING DOCUMENT(S) MUST BE SUBMITTED AT TIME OF APPLICATION:

1. GBHTD Online Employment Application
2. Resume (Attach to your online application)

THE SELECTION PROCESS FOR THIS POSITION may include:

• Written Skills Assessment Examination
• Oral Panel Interview
• Department interview for final candidates
• Background, Employment and Security Investigation

**   The District will invite only those candidates whose qualifications MOST CLOSELY MATCH the position requirements to continue in the selection process.

AN EQUAL OPPORTUNITY EMPLOYER

The Golden Gate Bridge, Highway and Transportation District provides equal employment opportunity for all qualified persons based on merit and other job-related factors without regard to race, color, religion, religious creed (including religious dress and grooming practices), national origin, ancestry, citizenship, physical and mental disability, medical condition, genetic information, marital status, sex (including pregnancy, childbirth, breastfeeding and/or related medical conditions) gender, gender identity, gender expression, age (40 years and over), sexual orientation, veteran and/or military status, protected medical leaves, domestic violence victim status, political affiliation and any other status protected by state or federal law.

Applicants with Disabilities: The Human Resources Department will make reasonable efforts to accommodate applicants with disabilities to complete the Employment Application and in any job-related examination process. Please contact Human Resources at (415) 257-4535 to request assistance with an Employment Application. To request a job-related examination process accommodation, please submit your request to Human Resources with sufficient time to allow the District to consider the reasonableness of the request. 

To Learn More: EEO Policy Statement

To File an EEO related concern contact the EEO Program Office:

EEO Officer

(415) 257-4537

eeoofficer@goldengate.org

TECHNICAL SPECIALIST - GIS

Salary Range: $25.73 - $35.35 (part-time/non-benefitted position)

DEFINITION

The position of Technical Specialist – GIS, will develop, support, and maintain new and existing GIS (Geographic Information System) layers and GIS user applications in a LAN/WAN and cloud environment. As part of the Information Technology Division, this position provides Town-wide GIS support to Town staff, with an emphasis on the Administrative Services Department (Economic Development and Community Events), and Development Services Department (Planning, Engineering, and Transportation Divisions).

DISTINGUISHING CHARACTERISTICS

This class is distinguished from the other positions in the Information Technology Division by its part-time status and the specific emphasis on development, implementation, and increasing usage of Geographic Information System by multiple departments. Under direction, the individual is responsible for organizing and performing analytical work within established schedules and standards using independent judgment and solving overall system problems.

SUPERVISION RECEIVED AND EXERCISED

Position reports to an Information Technology Analyst within the Administrative Services Department.  This is a journey level technical classification in the Information Technology Division.  Employees at this level will receive only occasional instruction or assistance as new or unusual situations arise and are fully aware of and follow operating procedures and policies.  Successful performance of work requires the ability to work independently, perform complex analyses and research, assist Town staff in the use of the GIS system, and effectively facilitate group discussions. 

ESSENTIAL JOB DUTIES

The position will be responsible for the following primary tasks, including:

• Develop and maintain geographic information
• Maintain the Town’s GIS base layer
• Provide ad-hoc geographic data manipulation
• Perform spatial analysis for all facets of the Town’s GIS including the vector and attribute information and system interfaces
• Train GIS users in classroom and one-on-one settings
• Develop system documentation and user manuals
• Provide technical assistance with GIS applications and queries to all departments and divisions, as required
• Perform movement of equipment, as needed (up to 50 pounds)
• Other related duties as assigned

QUALIFICATIONS

Knowledge of:

• The concepts and use of GIS systems in general; current versions of ESRI’s ArcGIS/ArcMap geographic information software suite
• Local Area Networking Concepts (Microsoft)
• SQL Server databases as well as all forms of databases in general
• Windows 7 and 10 or higher desktop operating systems
• Microsoft Office Professional applications; knowledge of Windows Server 2008/2012, SQL Server database applications, networking devices and protocols, peripheral devices (external drives, printers, plotters, etc.) and their integration into systems is a plus.

Ability to:

• Design GIS databases; develop map production system to support Town needs
• Research and determine the accuracy of new and existing map layers through inspections and documentations
• Develop a map/layer library; standardize GIS methodology and document the GIS system; develop system handbook and procedures; maintain GIS layers
• Prepare customized reports based on spatial analysis and data linkage
• Maintain knowledge of GIS innovations and related hardware/software
• Conduct ongoing training for GIS users; analyze information needs and apply GIS technological solutions in satisfying customer needs.

Skill in:

• Communicating clearly, concisely, and effectively with a variety of personnel and vendors
• Establish and maintain effective working relationships
• Analyze data and information and draw logical conclusions
• Make mathematical calculations
• Understand customer requirements and translate them into GIS terms and actions
• Use independent judgment and initiative to make GIS recommendations; interpret, explain and apply policies, procedures, rules, and regulations; and understand and follow verbal and written directions.

EXPERIENCE AND EDUCATION

Any combination equivalent to two (2) years of college level coursework from a fully accredited college or university with a major in GIS, geography, computer science or a related field or three (3) years of related GIS work experience using ESRI products including ArcGIS and ArcMap.  Experience with Tyler Technologies Energov Land Management application is also desirable. A Bachelor’s Degree is highly desirable. 

RECRUITMENT CONTACT

Contact Phone: (925) 314-3327

Contact Email: cpriest@danville.ca.gov

FINAL FILING DATE: We are accepting applications until 5:00 pm on March 6, 2020.

IT IS MANDATORY THAT YOU COMPLETE THE SUPPLEMENTAL QUESTIONNAIRE. YOUR APPLICATION WILL BE REJECTED IF YOU DO NOT PROVIDE ALL NECESSARY INFORMATION.

THE POSITION

The Human Resources Department is accepting applications for the Regular and Full-time position of Database Analyst II in the Information Technology Department. There are currently three (3) vacancies in the Information Technology department, please see the job flyer for more information on the positions. The list established from this recruitment may be used to fill and future full-time, limited term, or part-time vacancies. The normal work schedule is Monday through Friday, 8 am–5 pm; a flex schedule may be available.

The City of Roseville promotes a no smoking atmosphere.

For more details on the position, please see the attached job flyer.

SUPPLEMENTAL QUESTIONNAIRE

1. Your responses to questions 2-8, the applicant’s education, training and experience, will be scored using a pre-determined formula.  Your responses to these questions must be consistent with your employment application information.  This experience must also be described in the “Work Experience" section of this application.  Responses to the supplemental questionnaire that are inconsistent from your “Work Experience” section in the application will not be scored.  I understand and agree with the above instructions.

• Yes
• No

2. Was any of the work experience listed on your application an unpaid internship, or volunteer work?  If so, please list below which ones.

3. How many years of experience do you have performing duties related to Database administration, Integrations, Business Intelligence or Open Data?

• Less than 2 years
• 2 to 3 years
• 3 to 4 years
• 4 to 5 years
• 5+ Years

4. Will you accept part-time, temporary work?

5. Please indicate which database analyst position(s) you are applying for:

• Part time 1500 hour per year- Database Administration
• Limited term – Open Data
• Full time – Database Analyst

6. Describe your knowledge, skill, or ability in one or more of the following areas.  In so doing, please provide any relevant work experience and specific examples that demonstrate your competency.  Note: it is not required to respond to all areas listed below:

• Business Intelligence
• Database Administration
• Enterprise GIS Administration
• System Integration
• Open Data

7. As part of your Data Analyst role, you will be working closely with vendors, analysts, and customers throughout the City.  Give an example of how you have collaborated to make a project successful.

8. Please list your completed education from an accredited college or university. List the degree, major and institution.

FINAL FILING DATE: We are accepting applications until 5:00 pm on March 6, 2020.

IT IS MANDATORY THAT YOU COMPLETE THE SUPPLEMENTAL QUESTIONNAIRE. YOUR APPLICATION WILL BE REJECTED IF YOU DO NOT PROVIDE ALL NECESSARY INFORMATION.

THE POSITION

The Human Resources Department is accepting applications for the Regular and Full-time position of Database Analyst I in the Information Technology Department. There are currently three (3) vacancies in the Information Technology department, please see the job flyer for more information on the positions. The list established from this recruitment may be used to fill and future full-time, limited term, or part-time vacancies. The normal work schedule is Monday through Friday, 8 am–5 pm; a flex schedule may be available.

The City of Roseville promotes a no smoking atmosphere.

For more details on the position, please see the attached job flyer.

SUPPLEMENTAL QUESTIONNAIRE

1. Your responses to questions 2-8, the applicant’s education, training and experience, will be scored using a pre-determined formula.  Your responses to these questions must be consistent with your employment application information.  This experience must also be described in the “Work Experience" section of this application.  Responses to the supplemental questionnaire that are inconsistent from your “Work Experience” section in the application will not be scored.  I understand and agree with the above instructions.

• Yes
• No

2. Was any of the work experience listed on your application an unpaid internship, or volunteer work?  If so, please list below which ones.

3. How many years of experience do you have performing duties related to Database administration, Integrations, Business Intelligence or Open Data?

• Less than 2 years
• 2 to 3 years
• 3 to 4 years
• 4 to 5 years
• 5+ Years

4. Will you accept part-time, temporary work?

5. Please indicate which database analyst position(s) you are applying for:

• Part time 1500 hour per year- Database Administration
• Limited term – Open Data
• Full time – Database Analyst

6. Describe your knowledge, skill, or ability in one or more of the following areas.  In so doing, please provide any relevant work experience and specific examples that demonstrate your competency.  Note: it is not required to respond to all areas listed below:

• Business Intelligence
• Database Administration
• Enterprise GIS Administration
• System Integration
• Open Data

7. As part of your Data Analyst role, you will be working closely with vendors, analysts, and customers throughout the City.  Give an example of how you have collaborated to make a project successful.

8. Please list your completed education from an accredited college or university. List the degree, major and institution.

The City of Redwood City’s Summer Internship Program is brought to you by the City of Redwood City in collaboration with the “Two-County Next Generation Committee”. Sponsored by the City/County Managers Associations of San Mateo and Santa Clara Counties, the Committee is chartered to identify programs to address the “retirement wave” of baby-boomer managers and professionals who are exiting local government in the region.  Each year internships are available for university students at the undergraduate and graduate levels in an effort to attract university students to local government careers.

The Community Development & Transportation Department (CDT) is seeking a value-driven team player to fill the position of GIS Intern. This internship provides an excellent opportunity for an enthusiastic individual seeking a learning opportunity in the use, maintenance, and application of GIS in local government.  This position will report to the GIS Manager and will be primarily involved in updating GIS data, preparing maps and conducting spatial analysis for Community Development & Transportation staff.

The ideal candidate will have thorough knowledge of ArcGIS Pro and/or ArcGIS desktop software (preferably v10.x), including geo-processing tools (clip, buffer, intersect, etc.), conversion tools, data editing, and geocoding. In addition, he or she will be a motivated and diligent learner with an interest in community development, public works, and other local government functions; will have the ability to synthesize, summarize, evaluate, and/or identify information; will use initiative and judgment to analyze relevant data; will be able to take direction and follow established policies and procedures; will be a team player who is able to work effectively with a variety of City staff; will be detail-oriented and will have strong written and oral communication skills.

Please click on the PDF link below to review the complete job announcement.

FINAL FILING DATE:  Open Until Filled. First cut-off is February 28, 2020.

IT IS MANDATORY THAT YOU COMPLETE THE SUPPLEMENTAL QUESTIONNAIRE. YOUR APPLICATION WILL BE REJECTED IF YOU DO NOT PROVIDE ALL NECESSARY INFORMATION.

THE POSITION

The Human Resources Department is accepting applications for the Regular and Full-time position of Information Technology Program Manager in the Information Technology Department.  The normal work schedule is Monday through Friday, 8 am–5 pm; a flex schedule may be available.

The City of Roseville promotes a no smoking atmosphere.

For more details on the position, please see the attached job flyer.

SUPPLEMENTAL QUESTIONNAIRE

1. Your responses to question 9, the applicant’s education, training and experience, will be scored using a pre-determined formula.  Your responses to these questions must be consistent with your employment application information.  This experience must also be described in the “Work Experience" section of this application.  Responses to the supplemental questionnaire that are inconsistent from your “Work Experience” section in the application will not be scored.  I understand and agree with the above instructions.

• Yes
• No

2. Was any of the work experience listed on your application an unpaid internship, or volunteer work?  If so, please list below which ones.
3. Why do you want to work for the City of Roseville?
4. Describe your management style. Specifically, how have you let your teams to be high performing?
5. How do you predict municipal governments will use technology differently in the next five years? How do you see yourself shaping the change?
6. Describe a significant change initiative that you led at your last organization. What were the major challenges, and how did you achieve success?
7. Which of the following Information Technology Divisions are you interested in leading and managing: Client Services (Service Desk), Business Solutions, Enterprise Solutions, Data Intelligence, Network Infrastructure, Cyber Security, and Strategic Planning & Digital Communications?
8. The City of Roseville technology infrastructure teams support networks, servers and storage, telecommunications, radio, cloud, and cyber security functions.  Please identify the technology infrastructure areas you’ve managed, how long, and any supervisory role you’ve held.  Please include years of experience supporting, and years supervising the infrastructure area, and the number of staff supervised.
9. How many years of experience do you possess in business application development/support or network/infrastructure support?

• Less than 3 years
• 3-5 years
• 5-7 years
• Over 7 years

10. How many years of experience do you possess providing functional supervision over assigned personnel?
    • Less than 1 year
    • 1-3 years
    • Over 3 years
11. How many years of experience do you have as a program manager, leading and managing a portfolio of projects?
12. How many years of experience do you have as a project manager, leading and managing the planning and implementation of business technology projects?
13. Please list any college or university degrees you have earned, include the degree, major and institution.

The Town of Colma

Invites you to apply for the position of:

Management Analyst Intern

This internship provides an excellent opportunity for an individual interested in Public Administration to enhance their administrative and analytical knowledge, skills, and abilities. Through mentorship and under general supervision, the incumbent will be responsible to complete specific projects and a variety of on-going assignments to help develop their knowledge and skills. This is a training opportunity position reporting to an assigned Department. There may be several evening obligations, such as attending City Council meetings or other community events. 

EXAMPLES OF DUTIES AND RESPONSIBILITIES

Duties may include, but are not limited to, the following:

• Maintain records/document management system.
• Conduct public outreach/media (i.e. tax initiative).
• Conduct research/study on technology enhancing.
• Assist in the development and coordination of marketing and branding.
• Perform data analysis.
• Create various electronic forms.
• Create templates for reporting purposes.

• Coordinate projects across departments within the organization.

MINIMUM QUALIFICATIONS

Any combination of experience and training that would likely provide the required knowledge and abilities are qualifying.  A typical way to obtain the knowledge and abilities would be:

Education, Training & Experience

Enrollment in a Bachelor’s or Master’s degree program with demonstrated interest/experience in communications, marketing, international relations and community engagement or closely related academic program.

Possession of a valid California Driver’s License may be required.

Knowledge of:

• Social media platforms including Town Hall, Facebook, Twitter, Instagram, Nextdoor, LinkedIn and other tools.
• Social media management and analytics tools and web content development.
• Research and related reporting strategies.
• Desktop software such as Microsoft Word, Excel, PowerPoint and Publisher.
• Familiarity with email marketing tools.
• Adobe Creative Suite.
• Records management principles and practices.
• Computer applications related to the work.
• Project management, policy analysis principles, program/policy evaluation or organizational development.

Ability to:

• Communicate effectively, orally and in writing, and work cooperatively with Town staff.
• Plan, develop, review and complete projects in a timely manner.
• Interpret and apply administrative and departmental policies and procedures.
• Ability to work independently with minimal guidance.
• Creative and detail oriented.
• Ability to perform in-depth research on a given topic and provide recommendations.
• Ability to think critically, analyze data, and present logical conclusions or reports based on available information.
• Establish and maintain effective working relationships with those contacted in the course of work.