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The County of Yuba is currently recruiting for full-time Public Safety Dispatcher positions within the Sheriff’s Department.  The incumbent receives 9-1-1 system sheriff, fire, medical emergency and rescue calls; dispatches sheriff, fire and medical personnel following established procedures; maintains communication with officers in the field to ensure safety and provide back-up and information; provides relief coverage for the records unit; and performs related work as assigned. These classifications require shift work and the ability to make decisions and act appropriately in stressful situations. The work also involves interdepartmental cooperation with various public safety agencies located throughout the County to coordinate the most effective response to requests for assistance from the public.

About the Sheriff's Department:

The Yuba County Sheriff's Office is comprised of multiple functions within the Operations Division including Valley and Foothill Patrol, Investigations, Narcotics Task Force, Gang Enforcement, Marijuana Education Team, Coroner, Crime Prevention, Crisis Negotiation Team, SWAT, Canine Program, Field Training Officer, Aero Squadron, and Marine Enforcement.  The department is committed to working in partnership with the community to identify and resolve public safety and quality of live issues, consistent with it’s core values.  The Sheriff's Office provides a full range of services to an estimated population of about 70,000.  The Sheriff’s Department is located in the City of Marysville with a substation  in Brownsville

FINAL FILING DATE: We are accepting the first 100 qualified applications or closing at 5 pm, November 2, 2018; whichever occurs first.

IT IS MANDATORY THAT YOU COMPLETE THE SUPPLEMENTAL QUESTIONNAIRE. YOUR APPLICATION WILL BE REJECTED IF YOU DO NOT PROVIDE ALL NECESSARY INFORMATION.

THE POSITION

The Human Resources Department is accepting applications for the regular and full-time position of IT Planning and Policy Technician in the Information Technology Department. The list established for this recruitment may also be utilized to fill any regular full-time, limited term or part-time, temporary vacancies. The term length for limited term placements is not guaranteed but cannot exceed 36 months. A part-time temporary position cannot exceed 25 hours per week.  The normal work schedule is Monday through Friday 8:00 am to 5:00 pm; a flex schedule may be available.

The City of Roseville promotes a no smoking atmosphere.

DEFINITION

To perform responsible technical duties related to the development and maintenance of best practices as they relate to information technology services and projects; to develop reports related to project activity and status; and to provide technical support to departmental staff.

SUPERVISION RECEIVED AND EXERCISED

Receives general supervision from the Information Technology Planning and Policy Supervisor.

EXAMPLES OF ESSENTIAL DUTIES - Duties may include, but are not limited to, the following:

• Maintain and update existing departmental policies and procedures as they relate to information technology service delivery; work collaboratively with departmental staff to identify procedures in need of revision.
• Develop, compile and summarize survey data related to a wide variety of information technology support activities.
• Conduct research and assist with the development of best practices related to project management methodologies and information technology support activities.
• Develop and update training documents for use by departmental staff and other departments.
• Assist with the documentation of business processes and procedures; monitor service level agreements with other departments and outside vendors. 
• Track status of existing projects; develop project status reports; serve as resource to departmental staff and other departments related to project details.
• Respond to requests for project documentation including project timelines, organization charts, contract details, and other technical documentation.
• Research potential vendors; assist with the development of Requests for Proposal; receive and process project documents and ensure they are complete, current and maintained appropriately.
• Establish and maintain systems for the identification and tracking of projects; monitor assigned activities and report progress as required.
• Establish and maintain a wide variety of filing and reporting systems; develop record keeping procedures; provide information to departmental staff and other departments as requested.
• Coordinate and assist in the development and administration of a department budget; prepare budget reports; compile annual budget requests; monitor and control expenditures; track and reconcile bills.
• Independently respond to letters, e-mail and general correspondence based on areas of assignment.
• Compile and develop information for special studies and reports from a variety of resources; assist with various special projects, including coordination, research and development of systems.
• Build and maintain positive working relationships with co-workers, other City employees and the public using principles of good customer service.
• Perform related work as required.

MINIMUM QUALIFICATIONS

Knowledge of:

• Information technology service delivery.
• Project management methodologies.
• Pertinent local, State and Federal laws, codes, ordinances, City functions, policies, rules and regulations.
• General functions and objectives of municipal government.
• Modern office equipment and procedures.
• Principles of record keeping and reporting.
• English usage, spelling, punctuation and grammar; and arithmetic, basic mathematical calculations and statistics and statistical methods.
• Report writing techniques.
• Research methods and techniques.
• English usage, spelling, grammar and punctuation.
• Customer service principles.

Ability to:

• Perform technical duties in support of information technology project management.
• Intermittently review documents related to department operations; observe, identify and problem solve office operations and procedures; understand, interpret and explain department policies and procedures; explain operations and problem solve office issues for the public and with staff.
• On a continuous basis, sit at a desk. Intermittently twist and reach office equipment; write and use keyboard to communicate through written means; run errands; lift or carry weight of 10 pounds or less.
• Develop and implement various data collection and reporting systems.
• Collect, compile, analyze and present a variety of data in a meaningful way.
• Coordinate the development and monitoring of an assigned budget; project, track and reconcile expenses.
• Understand and translate department policies and practices; make sound decisions with solid problem solving methods.
• Perform independent research in carrying out technical duties.
• Compose professional quality correspondence and letters; write highly technical and detailed reports.
• Communicate clearly and concisely, both orally and in writing.
• Establish and maintain effective working relationships with those contacted in the course of work.

Experience and Training

Experience:

• Two years of responsible technical experience that involved supporting projects associated with the delivery of information technology services

AND

Training:

• An Associate’s degree or 60 semester units of college level course work including 18 units in a major field of study and 21 units in general education  from an accredited college or university, preferably with course work in business administration, public administration, computer science, information systems, or a related field is desirable. Two years of related work experience can substitute for an Associate’s Degree.

License or Certificate

• Possession of a valid California driver’s license by date of appointment

SUPPLEMENTAL QUESTIONNAIRE

1. Your response to question 3, the applicant’s education, training and experience, will be scored using a pre-determined formula.  Your responses to these questions must be consistent with your employment application information.  This experience must also be described in the “Work Experience" section of this application.  Responses to the supplemental questionnaire that are inconsistent from your “Work Experience” section in the application will not be scored.  I understand and agree with the above instructions.

• Yes
• No

2. Was any of the work experience listed on your application an unpaid internship, or volunteer work?  If so, please list below which ones.

3. How many years of experience do you have performing duties that involve projects associated with the delivery of information technology services?

• Less than 2 years
• 2-3 years
• 3-4 years
• 4-5 years
• 5-6 years
• 6+ years

4. Please describe in detail your experience, duties and projects that are associated with the delivery of information technology services.

5. Please list your completed education from an accredited college or university. List the degree, major and institution.

6. Please describe your experience related to maintaining and updating departmental or organizational policies and procedures.

7. Please describe your experience related to the development and administration of a department budget; preparing budget reports; compiling annual budget requests; monitoring and controlling expenditures; tracking and reconciling bills.

SELECTION PROCESS

All candidates meeting the minimum qualifications will have their application scored in a Formula Rate Examination.  The applicant’s experience and education will be evaluated using a pre-determined formula.  Scores from this evaluation will determine applicant ranking and placement on the Employment List.  Supplemental questions will be utilized by the department hiring authority to make interview and selection determinations.  Final appointment is contingent upon a check of past employment references, passing a City-paid fingerprint check and depending on position applied for a pre-employment medical exam and a drug and alcohol screening test.

THE CITY OF ROSEVILLE IS AN EQUAL OPPORTUNITY EMPLOYER.  IF YOU REQUIRE AN ACCOMMODATION DUE TO A DISABILITY, PLEASE CONTACT THE HUMAN RESOURCES DEPARTMENT AT LEAST 5 WORKING DAYS BEFORE A SCHEDULED INTERVIEW/EXAMINATION PROCESS.  MEDICAL DISABILITY VERIFICATION MAY BE REQUIRED PRIOR TO ACCOMMODATION.

San Mateo County Public Safety Communications (PSC) is accepting applications from detailed orientated candidates with a passion for design and technology to join their team. 

PSC provides high quality law enforcement, fire, and medical dispatch and communications services to the public and public safety agencies in order to protect the health and safety of the people of San Mateo County.  For more information about the County of San Mateo Office of Public Safety Communications, visit: http://911dispatch.smcgov.org/.

The incumbent will provide a full range of advanced technical support in the areas of desktop support, production or server support and/or applications support. 

San Mateo County Public Safety Communications (PSC) is accepting applications from experienced GIS Technicians with a passion for public service. 

PSC provides high quality law enforcement, fire, and medical dispatch and communications services to the public and public safety agencies in order to protect the health and safety of the people of San Mateo County. A community that is prosperous, safe and livable will depend, in part, on how well GIS Technicians use their skills to map, inventory, and analyze various aspects and resources within the County. For more information about the County of San Mateo Office of Public Safety Communications, visit:  http://911dispatch.smcgov.org/.
 
The incumbent will be responsible for the day-to-day technical support of San Mateo County Public Safety Communications Geographic Information Systems (GIS) applications and database development projects or a department GIS/mapping function; perform technical and administrative tasks necessary to maintain and evaluate the GIS systems; perform data analysis and present geographic based data in map form; and other related duties as assigned.

IS Business Analyst II (IS BA) - Limited Term for their Health IT Division.

 
IS Business Analyst II is the journey-level class in the IS Business Analyst series and is responsible for serving as a liaison between system users and information technology staff, vendors, and service providers.  Responsibilities require the use of tact, discretion, and independent judgment and to have full and thorough knowledge of the concepts, practices, procedures, and policies of assigned function.  
 

Examples Of Duties: 

• Participates in the modification of existing systems and/or the implementation of new systems by developing, writing, and disseminating procedures that utilize new or changed system applications and by evaluating system modifications in response to operational, program, and/or regulatory changes.
• Receives requests for assistance related to the use of department and/or program systems and software applications; determines severity of problem and resolves or refers to appropriate personnel or vendor for resolution.
• Participates in a variety of system user and work groups to identify user needs and operational, programmatic, and/or regulatory changes affecting application requirements and other related issues.
• Coordinates and directs the work of software vendors to identify and resolve programming and other operational problems; coordinates the scheduling of corrective patches and upgrades between vendors and staff; interacts with vendors, external agencies, auditors, or other staff to obtain requested data or special reports.
• Provides or arranges for the training of staff on the information systems used by the department and/or program; requests adhoc reports.
• Develops and executes system test plans to ensure application performance conforms to specifications; modifies technologies to correct errors and optimize system performance and cost-effectiveness.
• Stays abreast of current trends and developments in system applications and technologies; serves as a technical expert on assigned committees.
  Learns and applies emerging technologies and, as necessary, to perform duties in an efficient, organized, and timely manner.
• Prepares and tracks requests to information technology staff, vendors and/or service providers for routine system changes and reports.
• Performs related duties as assigned.

The Marysville Police Department is recruiting for the position of Public Safety Dispatcher. 

We are seeking energetic and outstanding individuals to join our team.  Ideal candidates are committed to working with their community in total partnership as we work together to improve the quality of life for everyone who works, lives and plays in our city. Public Safety Dispatchers are tasked with dispatching first responders including police, fire and medical services.

Are you a bright, curious, and energetic applications development and support professional with a passion for protecting and preserving the environment? Midpeninsula Regional Open Space District is seeking an experienced and highly motivated Applications Support Engineer to serve as a technical leader and subject matter expert in application management practices.  This is a professional classification and is responsible for the maintenance, modification, implementation, development, and process customization of, and training for, a variety of software applications.  

About the District:  The District is a regional greenbelt system in the Santa Cruz Mountain region comprised of over 63,000 acres of land in 26 extraordinary open space preserves, permanently protected for public enjoyment and recreation. The District is a growing organization with a focused mission that guides our work, and where every employee makes an impact.  If you are looking for an outstanding opportunity to contribute to the legacy of open space protection and outdoor recreation, working with an incredible team of like-minded colleagues, we invite you to apply for this position!  Check out the Working for Midpen video on our Employment Opportunities page.

About the Position: With the passage of Measure AA, Midpen is experiencing rapid growth in order to fulfill the commitments made to the public and the IST Department is responding to the increased technological needs of the District.  The Applications Support Engineer supports the District’s growing portfolio of applications and the users of these applications.  The incumbent will help configure, troubleshoot, monitor, and maintain a variety of applications used by the District, and is responsible for serving as a technical leader and subject matter expert in application management practices. Work includes the gathering of business requirements, associated documentation, and training. This position will have responsibility for both spatial and non-spatial applications.  The District is heavily involved in the use of Office 365; in particular, the use of SharePoint for the District’s intranet, enterprise document management system, and associated business workflows.  Working knowledge of SharePoint in the Office 365 environment is a requirement of the job, as is the ability to code/script in one or more languages relevant to computer operations such as Javascript, Java, Python, .NET, or HTML5.  The District’s current portfolio includes applications built on the ArcGIS Service Architecture, Cityworks and Citysourced applications, and document management and workflows in O365 SharePoint.  The ideal candidate has the experience to support a wide variety of applications in a heterogeneous environment, along with the ability to learn and build new applications. 

The responsibilities of this position require the use of tact, discretion, and independent judgment, as well as to have full and thorough knowledge of the concepts, practices, procedures, and policies of the assigned functions. We are looking for an organized, professional, and collaborative self-starter with excellent oral and written communication skills to join our team. For more information, see the Applications Support Engineer job description on the District’s website.

Work Environment:  This position is part of the Information Systems and Technology Department at the District’s office in Los Altos, California.  The position requires work in an office setting to complete daily tasks.  The position will also require work at the various District field offices.  Fieldwork will require driving District vehicles in remote areas on dirt roads, working in temperatures ranging from cold and blustery to hot and dry.

Education and Experience:  Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualifications would be: 
Equivalent to graduation from an accredited four-year college or university with major coursework in computer science, management information systems, engineering, or a related field and three (3) years of progressively responsible experience in applications analysis, design, and development.  Public agency experience is a bonus.

Licenses & Certifications Required:   Possession of a valid California Driver’s License.

Benefits:   The Open Space District provides an excellent benefits package including health, life & disability insurance as well as CalPERS pension. Please see the Benefits page of the District website for details.

How to Apply: Apply online at CalOpps.org.  Application deadline is November 1, 2018 at 5:00 p.m.

The CalOpps system will only accept fully completed applications submitted by 5:00 p.m. on November 1st. 

The District will not accept applications not fully completed by this deadline.

To apply for this exciting career opportunity, please submit the following application materials:

1. Fully completed CalOpps employment application 

2. Resume

3. Cover Letter 

4. Supplemental Question Responses

Incomplete applications will not be considered for the position. Applicants with the most relevant experience and qualifications suitable for the position will be contacted for interviews.

Recruitment Timeline:  We recommend applicants’ schedules be open during this timeframe for panel interviews:

First Interview: November 13, 2018

Final Interview/written exercise at our office in Los Altos: November 15, 2018

Applicants with disabilities may request reasonable accommodation by contacting the Human Resources department.   

Put your passion for Open Space to work!

To view the full announcement for this exciting opportunity, please visit the City of San José’s employment page by clicking on the link below.

Then click on the “Management Recruitments” link. 

City of San José Employment Page

  Calling all EMS/FIRE and LAW ENFORCEMENT Dispatchers!
If you are currently an experienced public safety dispatcher, we want you!
 

What makes us the best? Our center dispatches for police, fire and medical and includes a progressive in-house training program, team based shifts from a dispatcher-developed schedule, fire "incident dispatch" and law enforcement "tactical dispatch" programs as well as many other career development opportunities and programs.   In the summer of 2019, Public Safety Communications will move into a newly constructed building containing a 911 Dispatch Center, Office of Emergency Services and the County's Emergency Operation Center.  The new state of the art dispatch center will also include a brand a new Computer Aided Dispatch (CAD) system. 

The Ideal Candidate will have:

• Knowledge of Computer Aided Dispatch (CAD) operation.
• Knowledge of basic computer use in a business office and Communications Center environment
• Ability to operate various types of communications equipment including public safety telephones, two way radio systems, data terminals and other related technologies
• Ability to utilize available resources

NOTE: The successful incumbent MUST be willing to work day, swing, graveyard, rotating, holiday, and weekend shifts including preplanned and last minute mandatory overtime.

COMPUTER OPERATOR - Temporary
 

Final Filing Date: Open until filled
Salary: $24.21 - $25.42 - $26.69 - $28.02 - $29.42 Hourly

                                     
The City of Salinas is seeking to fill a temporary Computer Operator to work in the Information Systems Division.  This is an entry-level position that provides heavy customer service to internal city employees in the area of computer operations.  This is a long term temporary assignment.

Qualified applicants may be placed on a temporary list to fill current and future employment assignments in the Information Technology Division.  This is a non-benefited position.  Schedule and flexibility may vary based on the needs of the hiring authority.  Temporary employees may not exceed a maximum of 25 hours per week and 1000 hours in a fiscal year (fiscal year runs from July 1 – June 30).

DEFINITION:
Under general direction, maintains the operation of computer hardware systems, ensuring that machines are used as efficiently and securely as possible and work with City staff to ensure their systems are functioning properly.  Assist programmers and systems analysts test and troubleshoot new, and existing, programs.  Provide help desk support and serve as computer resource contact for city employees.

DISTINGUISHING CHARACTERISTICS:
Incumbents independently perform a full range of duties responsible for City Data Center equipment.  

SUPERVISION RECEIVED AND EXERCISED:
Incumbent receives general supervision from the Network/Systems Administrator and Information Systems Manager.  Technical and functional supervision may be provided by higher-level Information Systems staff members.    

ESSENTIAL JOBS FUNCTIONS OF THE POSITION: Duties may include, but are not limited to the following:
Monitor, manage and maintain servers, hardware, operating systems and related data center and communication systems to include minicomputers, computer peripherals, mobile devices, and networks of personal computers. Perform preventive maintenance. Troubleshoot issues that occur during operations.  Work from operating instructions prepared by programmers, users, or operations managers, set controls on computers and on peripheral devices required to run a particular job.  Load equipment with disks, or other media as needed.  Monitor the control console and respond to operating and computer messages. Locate error messages and solve issue. Maintain a variety of daily logbooks or operating records.  Manage and maintain backups, backup inventory and rotations, UPS evaluation and maintenance.  Assist Network/Systems Administrator and other Department staff in the review and evaluation of various monitoring tools and patch management of host operating systems.  Apply Operating System patches, Firmware and BIOS updates as directed.  Troubleshoot backup problems and City computers, monitor database backup procedures.  Maintain computer room organization (cabling, CDs and disks), maintain computer room procedures and other related documentation. Application support, load media into production systems as needed.  Contact City staff to resolve console control panel errors and computer issues, determine source of computer problems (hardware, software, user access, etc.), advise staff on appropriate action, document computer problems and resolutions for future reference. Maintain confidentiality in all areas of daily information processed, stored or accessed.  Occasional off-hours work and support.  Provide on-the-job training to new department staff members.  Serve as a computer resource for city staff.  Provide computer orientation to new City staff.  Provide help-desk support. Interact with staff on a regular basis, and provide excellent customer service in-person and via email/phone. 

WORKING CONDITIONS:
Business office working environment subject to sitting at a desk for long periods of time, bending, crouching, or kneeling at files, pushing/pulling of file drawers and supplies, reaching in all directions and prolonged periods of time working at a computer terminal.  Occasionally include out-of office work at near-by worksites, driving to job sites and meetings, and out-of-town training.

QUALIFICATIONS:
Knowledge of:  Computer systems, requirements and procedures. Computer input and output media.  Microsoft Windows Desktops, Apple Products (iOS and Operating Systems), Microsoft Windows Server family (Standard, Enterprise, etc.), Microsoft Office products (MS Word, Excel, Power Point).  Basic computer room and/or data center protocols and procedures.  Ability to:  Initialize, operate, and troubleshoot computer hardware and software systems. Understand and utilize computer operating systems utilities.  Determine the nature of computer hardware and systems software problems, and communicate technical guidance and information to users. Learn and support new systems and applications.  Receive and follow direction. Communicate effectively with all levels of management.  Establish effective working relationships with employees, other City staff, departments, and the general public.  Ensure the City's philosophy of successful customer service and carried out in all forms of communication and practices.  Provide a global perspective to assist department’s Citywide in emerging technology.   Demonstrate effective, professional and friendly interpersonal skills. 

LICENSE AND CERTIFICATES:  Must possess a valid California Driver’s License.  

EDUCATION AND EXPERIENCE:  Any combination of training, education, and experience equivalent to a two-year degree from an accredited college or technical school with a major in information systems, telecommunications, computer science, or a closely related computing systems concentration; AND a minimum of two (2) years of progressively responsible experience in operations which includes one (1) year in a multi-user environment and consisting of multiple locations.

OTHER REQUIREMENTS:  Positions within the Information Systems Department require an extensive background investigation and criminal background check. Employment offers are contingent upon passing a successful background process.

PHYSICAL AND MENTAL CHARACTERISTICS: For a complete job description, visit the city’s website at www.cityofsalinas.org. 

SPECIAL INSTRUCTIONS: All interested applicants must provide a copy of college diploma(s) or transcripts at the time of application as a single PDF attachment or submit to Human Resources prior to closing of the recruitment. Applications will be considered incomplete without the required document(s).  Documents may be emailed to: sylviae@ci.salinas.ca.us

EQUAL OPPORTUNITY EMPLOYER
The City of Salinas does not discriminate on the basis of race, color, national origin, ancestry, sex, religion, sexual orientation, age, disability, marital status, political affiliation, or any other non-merit factor. The City of Salinas makes reasonable accommodation for qualified individuals with a disability.  Individuals requiring any accommodation in order to participate in the testing process must inform the Human Resources Officer in writing no later than the final filing date stated in this job announcement.  Requests for accommodation should include an explanation of the type and extent of accommodations needed to participate in the selection process and/or to perform the duties of the job for which they have applied. EEO Utilization Report is available for candidate review upon request.

SALARY STEPS: Appointments are normally made at the first step.  Consideration is given for increase to the second step after successful completion of a six-month probationary period. (Employees appointed at a higher step will be eligible for consideration for the next step after one year, providing they successfully complete a six-month probationary period.)

SELECTION PROCESS: Applicants’ qualifications will be evaluated on the basis of the information provided on the employment application. The exam process may consist of an application appraisal or oral interview with a supplemental questionnaire and/or written exam. The City reserves the right to use alternate testing procedures if deemed necessary. CITY COMMUNICATION REGARDING THE SELECTION PROCESS WILL BE VIA E-MAIL. PLEASE ENSURE THAT YOU HAVE ACCESS TO THE E-MAIL ON YOUR APPLICATION.  Finalist interview/assessment will be held with the City of Salinas.