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FINAL DATE FOR FILING: January 24, 2019.

THE POSITION

NOTE: This recruitment schedule was amended on January 17, 2019 to extend the closing date. Final Closing Date will be January 24, 2019.

Are you ready to enhance your career in IT with a purpose?  If so, the County of San Mateo's Department of Public Works (DPW) has an exciting opportunity for you to bring your technical skills, willingness to learn, and eagerness to help others!

We are seeking a multi-disciplined, technically, and analytically strong Senior Information Technology Analyst (Sr ITA) to be one of the leads of our Business Systems & Support (BSS) team.  

As one of the leads of the Business Systems & Support (BSS) team, the incumbent will have the opportunity to work with users and BSS team to provide new and innovative ideas to meet the information technology needs of DPW. The role will require building strong working relationships and providing excellent customer service with all levels of within the County, including executives, management and line staff in order to coordinate the efforts of department resources.
 
Additionally, this position is a multi-faceted role that provides complex technical analytical support to department information systems in the following general areas: application support, database/reporting, infrastructure/server/network support, and desktop support. The Sr ITA may serve as project lead on system installation and/or software application support projects; and/or oversees the work of Information Technology Analysts and/or Technicians in a lead capacity. 

Join Our Team!
The Department of Public Works is unique by being one of the few departments in the County of San Mateo to have its own internal IT unit. BSS is a small group of dedicated IT staff who are responsible for a wide-range of roles in Information Technology: from managing core IT functions to providing GIS support to handling access control.  Working in BSS, staff have the opportunity to learn and work with many different aspects of technology including: desktop support, enterprise application support, design/ implement/ maintain server and network infrastructure, creating GIS maps and spatial applications, internet/ intranet web design and support, databases, and even some programming opportunities. We are a team that values teamwork, positivity, customer service, and collaboration!

The ideal candidate will demonstrate the following characteristics and experience:

• Have at least four years of experience successfully performing technical and analytical duties to support automated system operations and related software applications.
• A multi-role analyst who has the ability to be very technical and be a long range, strategic thinker.
• Strong experience in supporting Enterprise level applications.
• Experience with IT project planning and management.
• Knowledge of ITIL Service Management and IT best practices and performance measures.
• Strong knowledge of normalized databases; SQL queries and statements.
• Knowledge of server virtualization concepts and implementation.
• Knowledge of Active Directory, Group Policy, and user permissions.
• Knowledge of network concepts in a production/enterprise level; Wi-Fi technologies in a production/enterprise environment.
• Have thorough knowledge of computer software and hardware and a variety of internet applications, networks and operating systems.
• Have great troubleshooting skills, attention to detail, and have the ability and interest to quickly master new technologies and computer applications.
• Be a problem solver with strong interpersonal, verbal, and written communication skills to effectively communicate with diverse groups.
• Occasional on-call duties may be required.

Examples of Duties/Responsibilities include, but are not limited to:  

• Enterprise Applications
  • Support major Department applications such as Cost Accounting and Asset Management.
• Database
  • Support Department databases in the following database systems: SQL Server, Oracle, MySQL, and MS Access.
• Web technologies
  • Manage and oversee public facing Internet and internal Intranet site using Drupal and SharePoint.
• Desktop Support
  • Provide desktop support to department employees.
  • Assist in troubleshoot printer issues.
• Reporting
  • Aid in creating/modifying reports using the following programs: Crystal Reports, Microsoft BI, and SQL Server Reporting.

Additional Desired Responsibilities (not needed, but plus to have):

• Cloud Infrastructure
  • Assist with deploying file/backup infrastructure to cloud.
• Infrastructure
  • Manage Department server infrastructure using virtualization technology (VMWare).
  • Provide general networking support.

NOTE: The eligible list created from this recruitment may be used to fill other future vacancies.

QUALIFICATIONS
Knowledge of:

• Methods and techniques used in troubleshooting and maintaining computer hardware and software applications.
• Programming languages and operating systems.
• Data organization and access methods in automated systems.
• Operational characteristics of various hardware platforms, peripheral equipment and desktop applications, presentation graphics, client/server applications, communications protocols and intranet/internet.
• Record keeping and filing principles and practices.
• Job planning and prioritizing techniques for self and others.
• Principles and practices of leadership and mentoring.

For the applications support area

• Operations, purposes, and functions of the application being supported.
• Information needs and requirements of the systems users.

For the database administration support area

• Database design, implementation, maintenance, and integration techniques.
• Database troubleshooting and recovery procedures.
• Database and data dictionary concepts, database file structures, and operating system interfaces.
• Quality control methods used to assure data accuracy and integrity.

For the server/production support area

• Server and mid-range computer hardware and software in use in the department and related communications systems.

For the desktop support area

• Computer networks and systems, their operation, support, development and migration.
• Computer hardware and software products in use on the department and across the industry.

Skill/Ability to:

• Provide advanced technical and analytical support to multiple users of broad based applications.
• Respond effectively to user problems and needs.
• Analyze operational and systems problems, evaluate alternatives and reach sound conclusions.
• Evaluate, recommend, develop, implement, test and install software applications.
• Monitor, troubleshoot and maintain local area networks and local portions of wide area networks.
• Organize work, set priorities for self and others and meet critical deadlines.
• Use initiative and sound independent judgment within established procedural guidelines to support automation systems.
• Prepare clear, concise and accurate documentation, instructions, correspondence and other written materials.
• Maintain accurate records and files.
• Communicate effectively, orally and in writing, with both technical and non-technical personnel.
• Establish and maintain effective working relationships with those contacted in the course of the work.

Education and Experience: Any combination of education and experience that would likely provide the required knowledge, skills and abilities is qualifying. A typical way to qualify is:

Physical Requirements

• Walks, sits and reaches by extending hands and arms in any direction on a consistent and daily basis; stoops, kneels, crouches, and crawls on an occasional basis.
• Uses finger dexterity to pick, pinch and type; grasps objects with fingers and palms; and perceives attributes of objects by touch on a consistent and daily basis.
• Communicates verbally by listening and talking on a consistent and daily basis.
• Dependent upon assignment, frequently uses upper extremities to exert force to push and pull objects weighing up to 75 pounds and frequently lifts and carries items weighing up to 50 pounds.

Note:  Individuals who do not meet these physical requirements due to disability will be reviewed on a case-by-case basis.

APPLICATION/EXAMINATION
Anyone may apply. Current County of San Mateo and County of San Mateo Superior Court of California employees with at least six months (1040 hours) of continuous service in a classified regular, probationary, SEIU or AFSCME represented extra-help/term position prior to the final filing date will receive five points added to their final passing score on this examination. Responses to the supplemental questions must be submitted in addition to our regular employment application form. A resume will not be accepted as a substitute for the required employment application and supplemental questionnaire.

The examination process will consist of an application screening (weight: pass/fail) based on the candidates' application and responses to the supplemental questions. Candidates who pass the application screening will be invited to a panel interview (weight: 100%). Depending on the number of applicants, an application appraisal of education and experience may be used in place of other examinations or further evaluation of work experience may be conducted to group applicants by level of qualification. All applicants who meet the minimum qualifications are not guaranteed advancement through any subsequent phase of the examination. All examinations will be given in San Mateo County, California and applicants must participate at their own expense. 

IMPORTANT: Applications for this position will only be accepted online. If you are currently on the County's website, you may click the "Apply Online" button above or below. If you are not on the County's website, please go to https://jobs.smcgov.org/ to apply. Online applications must be received by the Human Resources Department before midnight on the final filing date.

~Tentative Recruitment~
Final Filing Date: January 24, 2019
Screening: January 29, 2019
Panel Interviews: February 12 and/or 13, 2019

HR Contact:  Christina Chan (010419) (Senior Information Technology Analyst - V234)

The City of San José, Information Technology Department, seeks a SharePoint Product Manager. This senior technical manager is responsible for leading City-wide services that provide enterprise content management, records retention, and collaboration tools. The ideal candidate possesses strong technical experience facilitating SharePoint deployment at an enterprise level.
 
Responsibilities: 

• Develop strategy, roadmap, feature definition, and then deployment for a City-wide Enterprise Content Management and Records Management solution.
• Lead functional migration and modernization of SharePoint solutions.
• Document, socialize, and triage issues and defects.
• Drive user adoption and sustainability for Sharepoint, O365, and OneDrive.
• Close the product learning loop by actively gathering customer feedback, usage and needs and adding them to a prioritized product backlog so that the product delivers the highest business value possible 
• Plan and manage rollout and adoption strategies 

    
If you are looking for an exciting opportunity that presents important challenges, want to help a City thrive through collaboration technology, and have an excellent track record leading SharePoint solutions, this is the role for you!
This recruitment may be used to fill multiple positions in this, or other divisions or departments. If you are interested in employment in this classification, you should apply to ensure you are considered for additional opportunities that may utilize the applicants from this recruitment.
 
Competencies
The ideal candidate will possess the following competencies, as demonstrated in past and current employment history.  Desirable competencies for these positions may include:
 

1.     Job Expertise – demonstrates knowledge of and experience with applicable professional/technical principles and practices.

·       Three or more years of experience leading Enterprise Content Management deployments on SharePoint.

·       Advanced knowledge and experience managing SharePoint as an Intranet, ECM/DM and collaboration platform.

·       Deep technical and architectural understanding of administrative and functional capabilities of SharePoint 2007-2016, and SharePoint Online.

·       Demonstrate ability to stay current with Application Architecture best practices, existing and emerging technology platforms, architectural and systems engineering industry trends.

·       Ability to successfully work on and deliver multiple projects simultaneously, either independently or within a small team.

2.     Project Management - Experience managing enterprise projects including project review, develop technical project plan, assign resources, and schedule of deliverables.

3.     Leadership - Promotes a cooperative work environment by acting as a coach and mentor by inspiring and motivating others.  Leads by example and serves as an appropriate role model.

4.     Analytical Thinking - Approaches a problem or situation by using a logical, systematic, sequential approach. 

5.     Change Management - Demonstrates support for innovation and for organizational changes needed to improve the organization's effectiveness; facilitates the implementation and acceptance of change within the workplace.

6.     Problem Solving - Approaches a situation or problem by defining the problem or issue; determines the significance of problem; collects information; uses logic and intuition to arrive at decisions or solutions to problems that achieve the desired outcome.

7.     Communication Skills - Excellent written and verbal communication skills including presentation skills.

Selection Process

The selection process will consist of an evaluation of the applicant's training and experience based on the application and responses to the Job Specific Questions. Only the candidates whose backgrounds best match the position will be invited to proceed in the selection process. Additional phases of the selection process will consist of one or more interviews, one of which may include a practical/writing exercise.

You will be prompted to answer the following job-specific questions during the online application process.  Please note that there is a 4,000-character limit, including spaces, for each text response.   

1.     Please select the areas of technical competency where you have comprehensive   enterprise level experience in designing, implementing, managing, and troubleshooting: (Check all that apply)

                     i.     Office 365 and SharePoint Online

                    ii.     O365 Groups

                  iii.     MS Teams

                  iv.     MS SharePoint 2013 Workflow

                   v.     MS SharePoint On Premise 2013 or greater

                  vi.     SharePoint Enterprise Search 

                 vii.     Windows PowerShell

               viii.     Information Architecture

                  ix.     Taxonomy

                   x.     SharePoint Managed Metadata and Term Store

                  xi.     None of the above

2.     From the technology you selected in the previous question, please describe a use-case that illustrates your hands-on experience with one or more of the technologies. 

You must answer all job-specific questions in order to be considered for this vacancy or your application will be deemed incomplete and withheld from further consideration. In addition, please attach your resume as part of the application process. If you have questions about the duties of these positions, the selection or hiring processes, please contact Claudia Chang at itdhumanresources@sanjoseca.gov

The County of Yuba is currently seeking a Human Resources Systems Administrator (HRSA).  The HRSA oversees all day to day operations of the Human Resources Information Systems (HRIS).  Including the responsibilities  for data integrity, maintenance, user access, reporting and training.  This position works with all levels of the organization to evaluate, analyze, design, and maintain Human Resources systems and applications.  The HRSA modifies the existing HRIS to meet changing demands, gathers data and interfaces Human Resources data with other systems,  keeps apprised of the changes in the Human Resources  industry, such as payroll administration, State and Federal regulations and requirements of our customers.  The HRSA leads all technology changes and upgrades to keep the Human Resources Department current; identifies and makes system recommendations to fulfill the needs of the Human Resources department, other county departments and our customers; oversees the planning, project coordination, and management of Human Resources technology; proposes, develops and executes strategic initiatives for Human Resources Systems and provides project management.

IT Technician I/II*

IT Technician I Annual Pay Range: $63,605 - $79,425

IT Technician II Annual Pay Range: $71,873 - $89,771

*Positions in the IT Technician class series are flexibly staffed.

The District determines hiring level depending on qualifications.

Application Deadline: January 27, 2019 at 5:00 p.m.

Are you are you a bright, motivated, and skilled Information Technology professional who values the preservation of open space and public access to preserves? Do you enjoy providing excellent customer service to a diverse employee group on a variety of IT issues?   The IT Technician I/II position at Midpeninsula Regional Open Space District is an exciting opportunity to bring your IT expertise to support our mission.  The ideal candidate will be operationally minded and ready to take on new technical challenges.  This position is part of the Information Systems and Technology (IST) Department, which is a lean and high functioning department.  The person chosen for this role will have an opportunity to work in all aspects of technology.  The IST Department is responsible for all District related IT and GIS services.

With the passage of Measure AA, Midpen is experiencing rapid growth in order to fulfill the commitments made to the public and the IST Department is responding to the increased technological needs of the District.  Guided by the IST Master Plan, the IST Department is responsible for technically implementing new technology to include network/security upgrades, automation tools for end point management, DRaaS implementation, and IT infrastructure consolidation.  The District currently has a relatively homogenous network environment utilizing Watchguard security appliances and HP switches.

About the District:  The District is a regional greenbelt system in the Santa Cruz Mountain region comprised of over 63,000 acres of land in 26 extraordinary open space preserves, permanently protected for public enjoyment and recreation. The District is a growing organization with a focused mission that guides our work, and where every employee makes an impact.  If you are looking for an outstanding opportunity to contribute to the legacy of open space protection and outdoor recreation, working with an incredible team of like-minded colleagues, we invite you to apply for this position!  To learn more about the District, visit our website, OpenSpace.org, and view our employee video “Working for Midpen” on the Jobs page.

About the Position:  The IST Department formed in January 2016.  At that time, the District implemented its first helpdesk ticketing system, which now helps IST serve up to 185 end users.  Whether it is dealing with a break/fix or working on setup or configuration of district devices, the IT Technician I/II will play an active role helping to manage Districts devices.  Devices include workstations, servers, printers, wireless access points, and phones. 

The District has a vision of “technology self-service”, meaning that this role will be responsible for supporting devices and end users.  The IT Technician I/II will work with the IT Program Administrator to develop a strong knowledge base for technical reference, but will also include “how to” documentation that can be shared with end users.  There will also be opportunities for the IT Technician I/II to conduct end user training with staff.   The District is very focused on leveraging modern technology to support the District staff and goals.  Currently IST maintains a software defined server infrastructure running VMware on a Nutanix Hyper-converged infrastructure for enterprise systems and file share, but also utilizes the G3 level of Office 365 to include SharePoint.  Key systems the IT Technician I/II will help support includes Enterprise GIS (built on the ESRI platform), a work order and asset management system, and a New World Systems ERP.

The IT Technician I/II will provide high quality internal customer service, as well as foster positive and effective working relationships with those contacted in the course of work.  The IT Technician I/II is organized, professional, and collaborative with excellent oral and written communication skills, who enjoys working in a group dynamic. 

Distinguishing Characteristics:

The IT Technician I is an entry-level classification responsible for performing more routine support assignments, and requires direct input from the IT Program Administrator.  This position is a great opportunity for someone looking to build and scale his or her technical knowledge.

The IT Technician II is a journey-level classification responsible for performing moderately complex technical assignments, projects, and analyses, and exercises independent discretion and judgment in matters related to work procedures and methods.  The ideal candidate will have previous experience administering cloud-based infrastructure, preferably based upon the Microsoft Office 365 platform. Additionally, the ideal candidate will have a track record in the technical administration of LAN/WAN, VMWare, and Windows (10, Server, and Office 365). 

For additional information, see the IT Technician I/II job description on the District website for details.

Work Environment:  This position will operate in the Information Systems and Technology Department at the District’s office in Los Altos, California.  The position requires work in an office setting to complete daily tasks.  The position will also require work at the various District field offices.  Fieldwork will require driving District vehicles in remote areas on dirt roads, working in temperatures ranging from cold and blustery to hot and dry.

Education and Experience:  Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying.  A typical way to obtain the required qualifications would be:

IT Technician I: Equivalent to an Associate’s degree in computer science, information technology, or a related field or two (2) years of responsible experience providing technical support in the installation, maintenance, and repair of systems which includes personal computing or mobile computing.

IT Technician II: Equivalent to an Associate’s degree in computer science, information technology, or a related field or two (2) years of responsible experience providing technical support in the installation, maintenance, and repair of systems which includes personal computing or mobile computing; and two (2) additional years of experience gaining the knowledge, skills, and experience which meet the qualifications.

Licenses & Certifications Required:   Possession of a valid California Driver’s License.

Benefits:   The Open Space District provides an excellent benefits package including health, life & disability insurance as well as CalPERS pension. Please see the Benefits page of the District website for details.

How to Apply:  Apply online at CalOpps.org.  Application deadline is January 27, 2019 at 5:00 p.m.

To apply for this exciting career opportunity, please submit the following application materials:

1. Fully completed CalOpps employment application 

2. Cover Letter

3. Resume 

4. Supplemental Question Responses

The CalOpps system will only accept fully completed applications submitted by 5:00 p.m. on January 27th.

The District will not accept applications not fully completed by this deadline.

Incomplete applications will not be considered for the position. Applicants with the most relevant experience and qualifications suitable for the position will be contacted for interviews.

Recruitment Timeline:  We recommend applicants’ schedules be open during this timeframe for panel interviews at the District’s Administrative Office in Los Altos, California:

First Interview: February 13, 2019

Final Interview/Practical Exercise: February 19, 2019

Estimated Start Date: mid-March 2019

Applicants with disabilities may request reasonable accommodation by contacting the Human Resources department.   

Date Posted:           December 21, 2018

Classification:          NETWORK ENGINEER
                                  Open and Promotional recruitment

Work Schedule:       8 hours per day (7:30AM – 4:00PM);
                                   5 days per week (Monday – Friday);
                                 12 months per year
 

Salary Range:          Step A            Step B            Step C            Step D            Step E
(monthly)               starting            6 mos           18 mos          30 mos           42 mos
                                 $8,000            $8,401           $8,820            $9,261            $9,724

Benefits:  Total Compensation Package:  Placement on salary schedule.  If a medical plan is selected, the employee will receive a contribution of $975.00/month toward the selected medical plan (through CalPERS), Delta Dental, and Life Insurance.  The employee pays the balance of their health premiums from their gross earnings on a pre-tax basis.  If a medical plan is not selected, employees will receive a contribution of $275.00/month toward single coverage for Delta Dental, and Life Insurance.  A vision plan (VSP) is also available.  Employees pay the worker contribution to the Public Employees Retirement System (PERS).

Current Vacancy:     Business Services Division; Information Technology Services Department;
                                   101 Twin Dolphin Drive; Redwood City, CA  94065

Application Deadline:          Friday, January 25, 2019     (application and supplemental application must be received online, or in the Personnel Office by 5:00PM)

Job Summary:  Under the direction of the Manager, Network Services, perform a variety of highly complex and specialized activities involved in the planning, design, set-up, installation, configuration, operation, development, modification, maintenance, and repair of County Office and school district Local Area Network (LAN), Wide Area Network (WAN), Internet, and other network systems and related servers, equipment, hardware and software and applications.  Possess the ability to administer, analyze, and assure proper use, connectivity, security, and operations of County Office networked systems.

Essential Job Functions:

• Perform a variety of highly complex and specialized activities involved in the planning, design, set- up, installation, configuration, operation, development, modification, maintenance and repair of County Office and school district LAN, WAN, intranet, internet and other network systems and related servers, equipment, hardware, software and applications; establish and maintain related time lines and priorities
• Install, configure and assure smooth and efficient operation of network hardware, cabling, servers, hubs, routers, switches, firewalls, cabling infrastructures, modems, printers and other network components, equipment and devices; replace cabling, equipment and devices as needed; coordinate and assure proper interoperability, connectivity and adaptability between network systems; coordinate circuit installations and network cutovers
• Analyze network needs and develop and implement network plans, projects and specifications; prepare and develop maps, diagrams, drawings, spreadsheets and other documents; estimate equipment, material, hardware, hardware, time and cost requirements for network projects; contact vendors and contractors to request pricing and product information
• Perform a variety of network administration activities including establishing and maintaining user accounts, Internet Protocol (IP) addresses, subnets, supernets, domains, passwords, e-mail accounts, internet connectivity, firewalls and designated programs and systems; assure proper installation of server and work station software and operating systems and test applications to assure proper operation     
• Monitor and analyze network performance to assure smooth and efficient operation and identify problems, concerns and security issues; monitor, control and assure proper network usage, security, traffic, operations, resources allocation, bandwidth and connectivity; monitor, analyze and modify systems to meet County Office, remote and dial-up user needs
• Provide for the effective and efficient storage, retrieval, customization and archiving of data on servers; troubleshoot and resolve network and server-related database problems and malfunctions; assure data integrity; prepare, maintain and replace back-up data files; monitor available system disk space; move, compress and delete files to provide for program running as needed
• Inspect, troubleshoot and diagnose network system, server, hardware and application malfunctions to assure smooth running of network systems; resolve connectivity and other network problems and malfunctions; administer, configure, monitor and maintain network system servers and security; update servers with security patches and anti-virus software as needed
• Prepare user stations and computer equipment for staff use; install and configure software and hardware and observe elements of the computer for evidence of incorrect performance; connect work stations to network server and assure proper operation; troubleshoot, diagnose and repair computer workstations and related hardware and software as needed
• Compile and analyze a variety of information and data related to network system use; utilize related technology tools; prepare and maintain a variety of records, reports and files related to network utilization, traffic patterns, connectivity, passwords, data ports, IP’s, hardware and software configurations, technical support, vendors, back-ups and assigned activities
• Install server and work station software; test applications to assure proper operation; configure hardware and software to assure network access and smooth system operations; troubleshoot and resolve operating system malfunctions; obtain and install software updates and upgrades as needed
• Provide technical assistance and user support to County Office personnel, school districts, outside agencies and others concerning networks; respond to inquiries and provide detailed and technical information concerning network design, equipment, hardware, software, security, connectivity, configuration, malfunctions, applications, practices, techniques and procedures
• Serve as a liaison and coordinate network-related projects, communications and information between the County Office, local school districts, vendors, consultants and various outside agencies; resolve related issues and conflicts in a proper and timely manner
• Communicate with personnel, administrators, and various outside agencies to exchange information and coordinate activities; contact/collaborate with vendors in resolving network issues and malfunctions
• Train and provide work direction and guidance to assigned personnel; coordinate network projects and review completed projects for accuracy, completeness and compliance with established standards, requirements and procedures
• Operate a variety of computers, servers, peripherals, testers, meters, analyzers, tone generators, specialized software and hand tools; drive a vehicle to conduct work
• Research and evaluate new technologies for possible implementation; confer with users concerning system needs; provide recommendations for and assist in coordinating the purchase and implementation of new technologies including network hardware and software

Qualifications:  Any combination of education and experience providing the job knowledge, skills, and ability for successful job performance will be considered for positions in this classification.  Typical qualifications would be equivalent to:

EDUCATION:   Bachelor’s degree in Computer Science or related field
EXPERIENCE:   Four (4) years increasingly responsible experience involving network planning, design, set-up, installation, development, modification, maintenance and repair
LICENSE:         Possession of/or ability to attain a valid California Driver’s License

Specialized Skills and Knowledge:     

• Knowledge of practices, procedures and techniques involved in the planning, design, installation, configuration, operation, development, modification, maintenance and repair of LAN, WAN, intranet, internet and other network systems and related servers, equipment, hardware, software and applications
• Ability to perform a variety of highly complex and specialized activities involved in the planning, design, set- up, installation, configuration, operation, development, modification, maintenance and repair of County Office and school district LAN, WAN, intranet, internet and other network systems and related servers, equipment, hardware, software and applications
• Knowledge of advanced principles, theories and techniques of network design
• Ability to analyze network needs and develop and implement network plans, projects and specifications
• Knowledge of WAN and LAN usage, implementation and network terminology
• Knowledge of networking standards, requirements, layout, and infrastructure related to educational organizations
• Ability to monitor, control and assure proper network usage, security, traffic, operations, resources allocation, bandwidth, and connectivity
• Ability to administer, evaluate and modify network systems to assure proper security and operation
• Ability to administer, monitor and maintain network system security, servers and databases
• Knowledge of principles, methods and procedures of operating computers, networks and peripheral equipment
• Knowledge of materials, methods and tools used in the operation, installation and repair of computer and network systems
• Knowledge of installation, maintenance and repair of computer hardware, software and peripheral equipment
• Ability to troubleshoot, diagnose and resolve problems with network servers, hardware and software
• Ability to repair and replace hardware as needed
• Knowledge of applicable types of cabling systems, servers, hubs, routers and other related equipment
• Ability to install and configure network hardware, cabling and related equipment
• Knowledge of principles and techniques of systems and network analysis
• Knowledge of system utilities and design and program applications
• Knowledge of technical aspects of field of specialty
• Knowledge of computer operating systems and software applications utilized by the County Office
• Ability to install and assure proper operation of server and work station software and updates
• Ability to configure network and user station settings to assure optimal utilization of system resources
• Ability to perform a variety of network administration activities including establishing and maintaining user accounts, passwords, server and system back-ups, e-mail accounts and internet connectivity
• Knowledge of record-keeping and report preparation techniques
• Ability to maintain records and prepare reports
• Ability to provide for effective and efficient storage, retrieval, customization and archiving of data
• Knowledge of interpersonal skills using tact, patience and courtesy
• Ability to establish and maintain cooperative and effective working relationships with others
• Knowledge of oral and written communication skills
• Ability to communicate effectively both orally and in writing
• Ability to plan and organize work
• Ability to meet schedules and time lines
• Ability to work independently with little direction

Physical Requirements:  Applicants must possess the physical abilities outlined below with or without accommodation.  San Mateo County Office of Education will consider reasonable accommodation requests.

• Dexterity of hands and fingers to operate a computer keyboard
• Hearing and speaking to exchange information
• Seeing to read a variety of materials and view a computer monitor
• Sitting or standing for extended periods of time
• Lifting, carrying, pushing or pulling moderately heavy objects as assigned by the position
• Bending at the waist, kneeling or crouching
• Reaching overhead, above the shoulders and horizontally
• Climbing ladders and working from heights

Examination Process:  The examination process for this classification will consist of:

1. A scored rating by a screening panel of application materials, including supplemental questionnaire, for education, training, experience, completeness, and accuracy
2. An oral board examination (anticipated date- February 21, 2019)
    

Only the highest qualified candidates will be invited to attend the examinations.

Applicants will be notified of screening and examination results by e-mail or letter.

NOTE:     Internal (Promotional) candidates must score 80% or higher on each examination in order to be placed on the Promotional List.

Personnel Commission

101 Twin Dolphin Drive

Redwood City, CA  94065

650-802-5300

classifiedjobs@smcoe.org

http://www.smcoe.org/employees-and-employment/personnel-commission

Proof of citizenship or legal status will be required upon offer of employment.
 

San Mateo County Office of Education provides equal employment opportunity to all qualified persons.  The recruitment, testing, and hiring of all personnel will be without regard to race, ancestry, national origin, age, color, creed, religion, sex, gender identity or expression, sexual orientation, marriage status, medical condition, physical or mental disability, genetic characteristics, or veteran status.

COMMUNICATIONS & COMMUNITY ENGAGEMENT ANALYST
Town of Portola Valley
Location: Portola Valley, California, 94028
Initial Deadline to Apply: Friday, January 4, 2019
Salary: Administrative Management Analyst Classification - $78,288 to $97,471 annually

The Town is seeking a highly motivated, communications professional with demonstrated interest and success in community engagement. The Communications & Community Engagement Analyst will report to the Assistant to the Town Manager and will support strategic communications, messaging, and Town Council/Committee outreach efforts. This is the perfect opportunity to utilize your communications, event management, marketing and outreach skills in a small community where you can try new and innovative engagement strategies, as well as develop the Town’s identity. You will also help grow the Town’s new engagement app, PV Connect, as well as the Town’s social media channels.

The ideal candidate is a team-oriented, energetic professional with the skills and creativity to generate graphics and content for both print and online outreach materials.  As the Communications Analyst you will have the opportunity to work directly with the community both as a liaison to Town Committees and supporting Committee and Town-sponsored events and activities.

Portola Valley is a tight-knit community known for its rural character, natural beauty and environmental leadership. If you're a self-starter, who isn’t afraid to take initiative and dive deeply into this new role, we would love to hear from you. Join this collaborative environment, with an exceptional team, who really care about the Town and its residents!

DOWNLOAD EMPLOYMENT BROCHURE:
For full job description and details, please download the employment brochure at www.portolavalley.net/employment.

TO APPLY
To apply, please email your resume and letter of interest to Brandi de Garmeaux at bdegarmeaux@portolavalley.net. Please note that the interview process will include an evaluation of writing skills as well as a practical exercise in creating print marketing materials.

The Menlo Park Fire Protection District invites you to apply for the position of IT Intern. This is a part-time internship for the technically oriented person that requires flexible hours.  It is an ideal opportunity for a MIS, Computer Engineering, or Computer Science major, college graduate or for those who are computer literate and would like to develop skills and gain hands-on experience in website management and help-desk and desktop support. This position reports to the IT Manager.

Job Summary

Perform all aspects of support related to the day to day computing needs for District employees. Provide support via phone, e-mail and Intranet as well as perform problem determination at the users’ workstations throughout the District.  Special projects will be set up that align with your academic goals.

Responsibilities

• Diagnose and resolve computer problems and requests from users in a timely manner. Log requests into the help system
• Install, configure, and troubleshoot hardware, including desktops, laptops, peripherals, network equipment
• Install, configure, and troubleshoot software packages, including operating systems, desktop software and custom applications
• Recommend hardware and software improvements
• Conduct internal software upgrades
• Maintain inventory and prep hardware for recycling
• Data Entry. Input and Quality Control Index customize forms to database
• Special Projects assigned

Minimum Qualifications

• Attention to detail
• Strong technical, analytical, and problem-solving skills
• Ability to maintain calm demeanor under customer deadline pressures
• Customer focus and dedication to customer satisfaction
• Excellent communication skills, both written and verbal
• Strong initiative, self-motivation, and ability to complete tasks on time
• Ability to work well in a fast-paced, team environment
• Working knowledge of 7 / 8 / 10 / OS X Desktop Operating Systems
• Working Knowledge of the Microsoft Office Suite / Office 365
• Working knowledge of IOS operating system for tablets and phones
• Familiarity of Desktop and Laptop hardware components
• Familiarity with basic IT concepts

Additional Qualifications

• Working towards a Degree in Computer Science, Computer Engineering, Information System Technology or related degree
• Knowledge of network protocols and topology a plus
• Preferred A+ Certification and/or Network+ Certification
• Knowledge of imaging software a plus

Selection Process

Applications are accepted until filled.  Interested candidates are encouraged to apply early.   Only those candidates who have the best combination of qualifications in relation to the requirements and duties of the position will continue in the process.  Meeting the minimum qualifications does not guarantee continuation in the process.

TO VIEW JOB ANNOUNCEMENT, CLICK JOB PDF OR JOB ANNOUNCEMENT URL BELOW.

The City of San José is creating the civic technology foundation that helps our community thrive every day. Do you have the skills and sense of service it takes? If yes, read on…
This is an exciting opportunity in the Information Technology Infrastructure service area.  The Enterprise Information Technology Engineer will be a lead engineer in the Infrastructure and Customer Support team.  The ideal candidate must be able to provide support for IT Infrastructure and services, including Active Directory, Servers and desktop virtualization and mobile client devices. As an Enterprise Information Technology Engineer, you will need to have strong technical leadership skills, be able to work well with both technical and non-technical staff, and have excellent communication skills. In this position, you will need to be able to own, manage, and complete projects from beginning to end in a timely fashion and must be able to work in a dynamic environment with a mixture of operational tasks and project assignments.
This recruitment may be used to fill multiple positions in this, or other divisions or departments. If you are interested in employment in this classification, you should apply to ensure you are considered for additional opportunities that may utilize the applicants from this recruitment.
 

Competencies 

The ideal candidate will possess the following competencies, as demonstrated in past and current employment history.  Desirable competencies for this position include:

1.     Job Expertise

·        Demonstrates knowledge of and experience with, implementing, supporting and troubleshooting at least two of the following technologies in an enterprise infrastructure:

1.     Windows Server 2008/2012 R2

2.     Active Directory

3.     Group Policies

4.     Virtual Server Management (VMware or Hyper-V)

5.     VDI (Virtual Desktop Infrastructure)

6.     MDM (Mobile Device Management)

·        Experience managing Windows infrastructure service such as DHCP, DNS, subnets, gateways, etc.

·        Experience implementing and managing Microsoft Active Directory & Windows 2012/2008 servers.

·        Experience managing and troubleshooting client devices including desktops, laptops, and tablets.

·        Experience installing and supporting client devices' operating systems and standard applications.

·        Experience managing mobile devices using MDM.

·        Experience managing Windows security patches (WSUS) and Antivirus servers (TrendMicro).

·        Powershell scripting and automation is desired.

·        Experience in reviewing and analyzing system logs, identifying system. issues, applying remediation, and performing system preventative maintenance.

·        Experience creating and updating technical documentation.

·        Ability to work independently and in a team environment.

·        Ability to document procedures, configuration details, and network topology design. 

2.     Analytical Thinking - Approaching a problem or situation by using a logical, systematic, sequential approach.

3.     Communication Skills - Effectively conveys information and expresses thoughts and facts clearly, orally and in writing; demonstrates effective use of listening skills; displays openness to other people’s ideas and thoughts.

4.     Problem Solving - Approaches a situation or problem by defining the problem or issue; determines the significance of problem; collects information; uses logic and intuition to arrive at decisions or solutions to problems that achieve the desired outcome.

5.     Teamwork & Interpersonal Skills - Develops effective relationships with co-workers and supervisors by helping others accomplish tasks and using collaboration and conflict resolution skills.