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ABOUT THE POSITION:

Under the direction of the Information Systems Manager, the Senior Systems Analyst is the technology lead for the planning, design, development, implementation, integration and management of hardware and software applications for the City.

EXAMPLES OF DUTIES

Duties may include, but are not limited to the following:

• Assists in the planning, organizing, assigning, directing, reviews and evaluates Information Systems staff, subcontractors and activities.
   
• Assists in the development and implementation of goals, objectives, policies and procedures, and work standards of the department.
   
• Sets priorities, develops implementations plans and oversees the implementation of Information Systems projects.
   
• Maintains safe working conditions for the workforce and public.
   
• Utilize computer technology for work management, information management and communications.
   
• Confers with and provides technical assistance to members of City departments on various computer, telecommunications and other information systems matters; coordinates activities of the divisions with those of other departments and agencies.
   
• Conducts or directs studies; develops and reviews reports of findings, alternatives and recommendations; directs the maintenance, upgrades and enhancements of the City’s computer, telecommunications and information systems and prepares a variety of periodic and special reports regarding assigned responsibilities.
   
• Represents the City in meeting with representatives of governmental agencies, professional, business and community organizations and the public; handles complaints and inquiries.
   
• Works closely with other members of the City’s Management teams to provide coordinated and supportive approach to service delivery.

Network Technician I: annual salary range is $55,161.60 - $67,225.60, hourly range is $26.52 - $32.32

Network Technician II: annual salary range is $64,872.20 - $78,852.80, hourly range is $31.19 - $37.91

Network Technician III: annual salary range is $71,884.80 - $87,422.40, hourly range is $34.56 - $42.03

The San Jose Police Department requires data and communications resources to be functioning twenty-four hours per day, seven days a week, 365 days per year.  The Police Department has the largest network in the City.  The Police WAN include 21 remote sites.  The Local Area Network (LAN) provides network connectivity to over 1000 desktop computers, 440 Mobile Data computers, and over 80 data servers.  The department uses software applications to monitor networks, systems, and management of help desk requests.  The department's main network is currently using Microsoft Active Directory.

This position, working under the supervision of the Department Information Technology Manager in Systems Development Division will be responsible for the following functions:

·         Maintain vehicle Mobile Data Computers (MDCs) and Automated Information System (AIS) workstations

·         Respond to Help Desk requests, network troubleshooting (wired and wireless) up to the switch level.

·         Maintain and troubleshoot the department VoIP phone systems, and troubleshoot Windows operating systems (Windows 7 and Windows 10)

·         Install and manage desktop systems, manage virus protection, and the Police Department's network system.

This recruitment may be used to fill multiple positions in this, or other divisions or departments. If you are interested in employment in this classification, you should apply to ensure you are considered for additional opportunities that may utilize the applicants from this recruitment.

THE POSITION:
Please see the attached job specifications for full details about this position.

Under general direction, develops programs to fulfill the technology learning needs of communities served; provides public-access digital literacy services through the Library’s drop in media centers and pop-up Makerspaces, organized learning opportunities and/or individual coaching; and performs related work as required.

TYPICAL TASKS include, but are not limited to:

• Responsible for all aspects of the design and implementation of digital literacy initiatives and programs to enhance information technology use and proficiency in communities served.
• Provides a framework for assisting the public in accessing, analyzing, evaluating, and participating in various electronic and media resources.
• Cultivates and maintains working relationships to build a network of digital inclusion stakeholders who might also assist with implementing unique and engaging programming for Library users and the public.
• Develops programs to assist in meeting the public’s technology learning needs and to enrich the public’s access to digital information.
• Provides one-on-one guidance and support to library customers pursuing individualized design and technology projects.
• May manage drop in media centers and provide hands on training using computer lab/studio resources.

MINIMUM QUALIFICATIONS:

Education and Experience: Graduation from a college or accredited university with a Bachelor’s degree in Education, Information Technology, or equivalent related education AND at least two (2) years of experience developing and implementing digital literacy curriculum and programs and/or teaching technology skills to adults and/or teens. Experience with providing services in multiple service outlets, in a multicultural environment, and working with volunteers is highly desirable. Demonstrated knowledge of and experience with digital sound and video editing software and applications, such as GarageBand and/or Final Cut Pro, and with digital production hardware, including video cameras, lighting, and sound mastering equipment, is highly preferred.

KNOWLEDGE & ABILITIES:

Knowledge of:

• Demonstrated effectiveness in community-based programs, including program design, implementation, and evaluation.
• Digital literacy programming and best practices.
• Teaching or instruction related to technology for people of all ages and backgrounds.
• Basic hardware and software operating principles and basic troubleshooting for computer systems to isolate problems.

Ability to:

• Operate digital video and sound production hardware, including video cameras, lighting, and sound integration/mastering equipment.
• Develop programs that prepare us for the future of educating the public in digital literacy and are strategic for replication.
• Set-up and configure technology equipment and accompanying software.
• Operate modern office equipment, including library computer system and equipment, copiers, printers, and software programs; access, retrieve, enter, and update information using a computer workstation.

SALARY RANGES: $66,123.20 to $82,555.20 annually plus benefits

CLOSING DATE: 5:00 pm, Tuesday, June 12, 2018

APPLICATION PROCESS: Please go to https://www.calopps.org/sonoma-county-library to apply. Applications must be submitted by the final filing date.

The application process may contain one or more of the following steps: a supplemental application, written test(s), skills assessment(s), and/or oral examination(s).

EMPLOYMENT INFORMATION:

Employment offers will be contingent upon a successful pre-employment verification/criminal records clearance. Having a criminal record will not necessarily disqualify an applicant from employment. The eligibility list established from this recruitment may be used to fill future positions as they occur during the active status of the list.

The Sonoma County Library is an Equal Opportunity Employer

The City of Menlo Park is looking for a talented technology supervisor with a broad range of technology experience to join its Information Technology team. This newly created IT Supervisor position will serve as the technical lead, supervise and mentor other IT specialists in the division, work with the City's numerous product and services vendors, and report to the IT Manager.  This incumbent will also lead in the design, architect and management of the City’s entire networking, systems, security and data/voice communications infrastructures as well as oversee the City's business and public safety application systems and services.  Ideal candidates will have a wide breadth of knowledge across different technology areas and current trends to ensure the City is positioned for future technology advancement.  The City is looking for an innovative, customer-service focused self-starter who can lead complex technology projects from start to finish and effectively communicate with diverse groups across the organization including end users and management staff.

Ideal candidates should also have the following:
Desired Experience

• Design and management of a Microsoft Windows environment and related Windows domain services systems infrastructure
• Design and management of a complex wide area networking, local area network, and wireless networking infrastructure consisting primarily of Cisco technologies
• Design, management and implementation of client-server, browser-based, cloud-based, and mobile enterprise applications running in a Windows server and desktop environment
• Design and management of an enterprise security infrastructure across various networking, systems and application technologies and platforms
• Design and management of a systems, network and enterprise application management and monitoring system
• Design, management and implementation of an organization's business continuity and business resumption planning process
• Design and management of multiple data center environments integrated with an Azure cloud services infrastructure
• Supervised and mentored a small team of technology staff members to achieve individual, division, and organizational goals and objectives
• Worked with various technology vendors and associated product and services procurement processes
• Contracts and budget management

Related Technologies

• Microsoft Windows Server 2008, 2012R2, 2016 operating systems and related Windows environment domain services
• Microsoft Hyper-V and VMWare ESX virtualization hosting environments
• Microsoft Exchange and Office 365 email messaging environments
• HP data center servers and various storage area network subsystems
• Cisco LAN, WAN, VPN, and wireless networks
• Web and spam filters, mobile device management and related security platforms
• SonicWall, Cisco Firepower, Palo Alto networks and next generation firewalls
• ShoreTel Phone System and general telecommunications technologies

Additional

• Strong written, oral, organizational and interpersonal communications skills
• Strong analytical, problem-solving, and troubleshooting skills
• A desire to continue technology training and advancement
• The ability to plan and execute work through team members and project stakeholders
• Strive to exceed client expectations
• Inspire, develop and mentor staff members
• A great attitude and "let's get it done" mindset
• A high degree of self-motivation

Minimum Qualifications

Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualifications would be:

• Equivalent to graduation from an accredited four-year college or university with major coursework in management information systems, computer science or a related field
• Five (5) years of increasingly responsible network and server infrastructure design and management, systems analysis, and related experience

A job description, including examples of typical job functions and qualifying knowledge, skills, and abilities, is available by clicking on the Job Description link.

The Public Works Department is currently recruiting for a Communications Technician for the Radio Communications Shop.   

The Radio Communications shop maintains the communication system for the City of San José that is used by multiple departments, such as:  Police, Fire, Department of Transportation, Parks Recreation Neighborhood Services (Park Rangers), and Public Works (Animal Care & Services).  The City of San José public safety and city services depend upon the use of commercial radio communications equipment.  For police officers and firefighters, radio communications is the primary means of communicating with the 9-1-1 dispatch center in performing their duties.  These vast stand-alone radio systems with fault-tolerant designs are essential to providing the public with reliable emergency response services 24 hours a day, 365 days a year with demand for system survivability through any catastrophic event.

Key Responsibilities:

• Installation, maintenance and repair of mobile and portable radios, base and control stations, microwave systems, dispatch consoles, central electronic banks (CEB), voting receivers and comparators, digital Microwave system and P25 Land Mobile Radio (LMR) systems.
• Respond to trouble reports, perfom preventative maintenance and project assignments.  
• May update technical documentation including wiring block assignments, CEB programming and configurations, as-built drawings of installed equipment at City radio sites, specialized vehicular installations, and diagrams of the City’s various communications systems.
• May provide recommendations for process improvement changes with the input of technical staff.
• May construct and/or modify communications equipment and perform research on new equipment.

This recruitment may be used to fill multiple positions in this or other divisions or departments. If you are interested in employment in this classification, you should apply to ensure you are considered for additional opportunities that may utilize the applicants from this recruitment.

TO VIEW THE JOB ANNOUNCEMENT, CLICK 'JOB PDF' BELOW.

Cable Technician I/II/III

(Anticipated Vacancies)

Application Deadline: 5pm on Friday, June 1, 2018

Annual Salary:

$62,520 — $76,728 Tech I

$68,328 — $83,856 Tech II

$70,380 — $86,376 Tech III

3% increase scheduled for January 2019

The Position

Under the direction of the Cable Television Field Supervisor, the Cable Television Technician installs and services cable television, internet and related services, including new installations, disconnections, relocations and terminal device installation.  Additional duties may include determining the locations of gas, telephone, power, television, water and sewer lines prior to installation, conducting inspections and submitting recommendations for necessary construction and maintenance work, completing work orders and related documentation, and responding to customer inquiries. In order to maintain current knowledge of local ordinances and codes, the Cable Technician undergoes ongoing training related to work methods, use of tools and equipment, and safety practices.  As needed, the Cable Technician participates in the stand-by rotation and may be called upon to respond to emergency situations. 

Ideal Candidate

In addition to technical knowledge, the ideal candidate should possess a positive customer-service oriented attitude, as the Cable Technician regularly responds to inquiries from the residents of the San Bruno community.  The candidate will demonstrate professionalism while performing work, and will have a strong work ethic, maturity, and commitment to customer service excellence.  The successful candidate will have the ability to prioritize multiple tasks in a fast-paced, time-sensitive environment, and utilize excellent time management skills.  

Excellent Benefits

• Enrollment in CalPERS retirement program (2.7%@55 for classic members, 2%@62 for new members)
• Medical, dental and vision benefits provided with employee contribution
• Life insurance equal to one year’s annual salary provided at no cost
• Opportunity for bilingual incentive pay up to 2.5% of salary
• Long-term disability insurance provided at no cost
• Home loan assistance program
• Credit Union membership
• Section 125 Flexible Benefit Plan
• Tuition Reimbursement

Minimum Qualifications

CATV Technician I

Graduation from high school or equivalent and at least three (3) years of cable television experience at the system operation level

Education/Experience in related fields may be considered on a year-to-year basis with preference given to CATV operational functions

CATV Technician II

Successful completion and maintenance of four (4) certification courses towards achieving the Society of Cable Telecommunications Engineers (SCTE) broadband Communications Technician (BCT) certifications or Jones/NCTI Master Technician certifications is required to reach and maintain the level of CATV Technician II in addition to minimum requirements for Cable Technician I level

CATV Technician III

Successful completion and maintenance of Broadband Communications Technician (BCT) Certification or Jones/NCTI Master Technician Certification is required to reach and maintain the level of CATV Technician III in addition to minimum requirements for Cable Technician II level

Special Requirements

In addition to those certifications listed above, possession of and ability to maintain a valid California drivers license

Possession of Society of Cable Telecommunications Engineers (SCTE) Category I Certifications or National Cable Television Institute (Jones/NCTI) certification is highly desired

Knowledge, Skills and Abilities

The successful candidate will demonstrate knowledge of operation and maintenance of a variety of motorized equipment; methods, tools and equipment used in cable television and fiber optic cable facilities construction, repair and maintenance; safe work methods and practices; mathematical and related techniques used to estimate material needs and their costs.  In addition, the candidate will effectively accomplish the completion of assigned programs and projects; acquire thorough knowledge of applicable programs, policies and regulations of the City and other government agencies; prepare and maintain accurate written reports and records; operate and maintain equipment and tools; work effectively with those contacted in the course of work including the public; engage in a broad range of CATV field and cable plant maintenance, operations, and construction functions; communicate effectively both orally and in writing; and provide quality control for the cable plant.

How to Apply

Applications may be submitted online at www.calopps.org. After an initial screening of applications, candidates that best meet the Department’s needs will be invited to participate further in the recruitment process.  

Applications must be submitted by 

5:00pm on Friday, June 1, 2018

The City of San Bruno is an Equal Opportunity Employer (EOE) and as such does not discriminate on the basis of age, race, color, sex, gender, religion, ancestry, physical or mental disability, marital status, sexual orientation, or national origin in its employment actions, decisions, policies and practices.  If you require special accommodations, please contact us to discuss your needs.

The County of Yuba is currently recruiting for full-time Public Safety Dispatcher positions within the Sheriff’s Department.  The incumbent receives 9-1-1 system sheriff, fire, medical emergency and rescue calls; dispatches sheriff, fire and medical personnel following established procedures; maintains communication with officers in the field to ensure safety and provide back-up and information; provides relief coverage for the records unit; and performs related work as assigned. These classifications require shift work and the ability to make decisions and act appropriately in stressful situations. The work also involves interdepartmental cooperation with various public safety agencies located throughout the County to coordinate the most effective response to requests for assistance from the public.

About the Sheriff's Department:

The Yuba County Sheriff's Office is comprised of multiple divisions along with the Administrative Services Unit. The Sheriff's Office provides full services to the Yuba County community, an estimated population of about 70,000, with substations in located in Olivehurst, Plumas Lake and Brownsville.

Please see the job description and announcement below.

The Palo Alto Communications Center is seeking highly motivated, positive, and people-oriented candidates for part-time per diem Public Safety Dispatcher positions. Shift coverage is needed on day, swing, and overnight shifts. This position is only open to candidates with one or more year(s) of experience as a Public Safety Dispatcher in California in the previous five (5) years. Per Diem Public Safety Dispatchers must commit to working a minimum of one (1) shift per month.

The Palo Alto Communications Center provides Police, Fire, and Medical dispatch services for the cities of Palo Alto and Stanford, California. PA Communications also provides dispatch services for Palo Alto Utilities, which owns and operates its own gas, electric, water, sewer, refuse, storm drain, and dark fiber Internet services. Finally, the center provides dispatch for Palo Alto Animal Services, serving the communities of Palo Alto, Los Altos, and Los Altos Hills. Our Communications Center is an exciting, diverse and customer-service focused environment. It is the 3rd busiest dispatch center in Santa Clara County.

Purpose of Classification:
Under general supervision, the part-time Public Safety Dispatcher dispatches emergency and non-emergency equipment and personnel in response to calls for service including Police, Fire, Ambulance, Utilities, Public Works, and Animal Control services; provides information to the public; provides information to user agencies.

Distinguishing Characteristics:
This is a part-time classification of the Public Safety Dispatcher series and receives general direction from the Lead Public Safety Dispatcher. This position performs the full range of dispatch duties with a high degree of independence. Incumbents receive requests for assistance; evaluate criticality and type of response needed; dispatch personnel to assist with the reported situation; monitor the situation for changes and safety of personnel for the duration of the response. Work is often performed under pressure. This class is distinguished from the Public Safety Dispatcher II journey level classification by its part-time non-benefited status.

Essential Duties

ESSENTIAL DUTIES:
This is the journey level classification of the Public Safety Dispatcher series and performs the full range of dispatch duties with a high degree of independence. Incumbents receive requests for assistance; evaluate criticality and type of response needed; dispatch personnel to assist with the reported situation; monitor the situation for changes and safety of personnel for the duration of the response. Work is often performed under pressure. This class is distinguished from Public Safety Dispatcher.

Related Functions:

• Prepare special reports as may be required assigned.
• Perform related duties as assigned.

Minimum Qualifications

MINIMUM QUALIFICATIONS:
 

• High School graduate or GED
• Ability to type 35 words per minute into a computer terminal
• Ability to clearly read, write, and spell in English
• Ability to project in a clear and distinct speaking voice
• Ability to distinguish and interpret different colors on computer monitors
• Dispatching experience comprised of one year or more of law enforcement or fire dispatch in the previous five (5) years
• Possession of a California P.O.S.T. Basic Dispatcher certificate
• Experience with CAD (Computer Aided Dispatch)
• Experience with Emergency Medical Dispatch and an EMD certificate from the International Academies of Emergency Dispatch preferred
• Commitment to work a minimum of one (1) shift per month

Knowledge, Skills and Abilities:

• Considerable knowledge of functions of law enforcement, fire, paramedical care and other emergency services.
• Knowledge of terminology used in emergency radio and telephone communications.
• Knowledge of basic record keeping principles and practices..
• Ability to maintain good working relationships in servicing all levels of City government and user agencies.
• Ability to successfully work within the City's philosophy of customer service.
• Ability to work under pressure in response to emergency situations.
• Good interpersonal communications and public contact skills.
• Ability to read and interpret conventional and automated maps.
• Ability to work rotating shift/hours, including nights, holidays and weekends.
• Ability to pass drug test as mandated by the Department of Transportation anti-drug program.
• Ability to maintain physical condition appropriate to the performance of assigned duties and responsibilities which may include sitting for extended periods of time and operating assigned dispatch equipment.
• Ability to communicate with others and to assimilate and understand information, in a manner consistent with the essential job functions..
• Ability to make sound decisions in a manner consistent with the essential job functions.

Selection Process Includes:

• Online application with the City of Palo Alto
• Completion of the P.O.S.T. Personal History Statement – Public Safety Dispatcher
• Interview with Public Safety Communications Manager
• Comprehensive Police Background Check
• Polygraph Test
• Psychological Test
• Medical Exam
• Chief's Interview

Working Conditions:

Work in an office environment; sustained posture and intense attentiveness for prolonged periods.